Administrator jobs in east dulwich, greater london

Caritas Social Action Network

Senior Migration Officer

Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, one year, with regular evening and occasional weekend meetings.

Salary: £37,440

Closing date: Monday 18 August at 12 noon

Interview date: Thursday, 28 August, in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.

Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the Senior Migration Officer are:

1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.

2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.

3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.

4. To lead the implementation of the Gubay-

funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.

5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.

Job Title: Payroll Assistant

Contract: Permanent 

Hours: 35 per week

Salary: £25,207 per annum

Location: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ 

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

Working as part of Coram’s Finance department, our Payroll team has a primary responsibility to ensure that all Coram Group employees are paid correctly and on time, that all statutory payments are made, and all appropriate information is provided to pension providers, HMRC, and all other relevant bodies.

About the role

We are seeking a Payroll Assistant to join our team. You will play a key role in supporting our Head of Payroll to ensure our people are paid accurately and on time by working with our managed service provider to process all our monthly payrolls and provide an excellent payroll service to the organisation.

To be successful in this role, you will need to have completed or be working towards qualification as a payroll specialist. You should understand the core principles of payroll, including calculating gross and net pay, and be familiar with relevant payroll legislation, such as PAYE and NI contributions. You should be detail-oriented and be able to apply your knowledge of payroll software. The ability to explain payroll matters clearly and be able to resolve queries relating to the payroll as they arise will be key to your success.

To apply for this role, please click on the apply button to complete the application.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 4th August 2025 at 5pm 

Interview Date: TBC 

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Prospectus are excited to be working with a well-established force for good to recruit a Housing Officer to join a high performing team based in London. Supporting multiple residential sites and their associated services across East and Southeast London, you will utilise your operational and strong admin experience to deliver outstanding services to residents. As the Housing Officer, you’ll work collaboratively with a broader team, ensuring that sites and residents are safe and secure, and compliant.

There is also an exciting opportunity for the successful candidate to develop systems and processes internally, and to influence policies. You will also collaborate closely with the finance team, managing rental incomes and invoices.

The successful candidate will be highly organised, communicative and have an ethos based on an excellent customer service experience. You will be experienced at managing effecting communications for residents and service users, families, external agencies, and any other relevant stakeholders. Your administrative capability will also be excellent with confidence using a spectrum of IT platforms and having strong attention to detail. 

You may not be experienced within housing and property management, this experience would be desirable, but it’s not essential and other transferable experience would be considered.  Experience of holding Safeguarding responsibilities is advantageous, although training is also provided.

Due to the nature of this role, an enhanced DBS check is required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Catherine Bunting at Prospectus.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

Job Summary

To manage talent acquisition for the Museum, working with hiring managers to plan and deliver effective campaigns to fill each role with the best possible candidate.  To manage and develop a range of materials and systems to support talent acquisition activity.
 

Main responsibilities

• Be responsible for the end-to-end recruitment pipeline across the Museum (around 150 campaigns per year)
• Work with the HR Business Partners to understand and predict resourcing needs and plan future hiring needs
• Be responsible for the Museum’s candidate marketing materials including the careers site, developing content and working with the Digital team to ensure content is updated regularly
• Work with hiring managers to plan and deliver tailored recruitment campaigns for each role
• Undertake focused research and campaign planning for hard-to-fill and specialist roles to ensure they are filled with appropriately qualified candidates
• Keep abreast of best practice and new developments in talent acquisition, testing and learning new ideas and methodologies to improve our approach
• Liaise with the HR Administrators to ensure vacancies are posted as needed and candidates are moved through the recruitment pipeline.  Administer an allocation of campaigns where required during peak periods
• Plan and manage volume recruitment events for front of house roles in conjunction with hiring managers and the HR Advisor
• Develop and deliver a range of selection assessment tools and methodologies to ensure we select the right hires for each role.  Sit on interview/assessment panels as required
•  Work with the Volunteering Co-ordinator and HR Operations Manager to develop and deliver an effective recruitment service for volunteers
• Manage the recruitment advertising budget ensuring it is deployed where it will deliver the best returns in terms of candidate quality
• Liaise with recruitment and agencies as needed, selecting the best value partners, negotiating rates and managing their service delivery
• Support on Executive Search campaigns where required for senior hires
• Manage the day-to-day functioning of the Applicant Tracking System, liaising with the HR Operations Manager on system developments and improvements
• Work with the managers of proposed externally funded projects to understand potential hiring needs and advise on timing/strategy
• Work with the Head of Inclusion & Organisational Development on strategies to ensure inclusive recruitment and to meet our targets for increasing representation at every level of our workforce
• Work with the HR Operations Manager to develop a suite of management information reports for hiring managers, senior leaders and HR that give insight into campaign performance and candidate diversity.  Make recommendations for changes and developments based on insights from this data.

Person Specification

• Significant experience as an in-house recruiter with a successful track record of hiring into key roles
• Experience of a broad range of assessment methodologies and deploying these to select the best candidates for each role
• Experience of developing and implementing assessments against behaviour frameworks
• Experience of coaching hiring managers to deliver effective recruitment campaigns
• Experience with developing candidate attraction materials and communications
• Experience of developing and delivering training for hiring managers
• Experience of developing targeted campaigns for hard-to-fill/niche roles
• Significant experience using digital tools such as LinkedIn Recruiter to identify and approach potential candidates
• Experience of working with Applicant Tracking Systems, developing their use to maximise their effectiveness
• Highly numerate with proven ability of taking a data-driven approach and making recommendations based on insight
• Highly organised with the ability to manage and prioritise a range of campaigns
• Flexible and proactive approach
• Excellent written and verbal communication skills
• Experience of managing budgets and supplier relationships

Desirable

• Accreditation in one or more psychometric testing methodologies e.g. BPS RQTU certification
• Experience of hiring in the academic/scientific sectors

Key Information

This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Money Ready envisions a financially fluent population. We teach practical money management skills through impactful financial education programmes - from budgeting and saving to investing.

The Finance Assistant will support the Senior Finance Manager and Finance and Operations Director. They will be responsible for all aspects of sale, purchase and nominal ledger, credit control, payments and various reconciliations. General management account duties will also be required

Key Responsibilities

• Maintain the shared inbox and respond to queries to internal and external contacts in a timely and courteous manner.
• Log purchase invoices into the finance system and request authorisation from budget holders, ensuring that documentation is complete and correct.
• Issue all sales invoices and maintain funders invoicing schedule.
• Request and reconcile supplier statements.
• Ensure finance policies are followed for the set-up of new customers and suppliers.
• Support internal team with expense reimbursements, including maintaining the expenses software and relevant reconciliations. Follow up on missing documentation or evidence of non-compliance.
• Prepare weekly payment runs and issue remittance advices.
• Issue statements to customers and regular credit control activities.
• Check ledgers for missing costs. Identify and resolve missing costs or discrepancies in ledgers.
• Complete reconciliations to ensure payments are allocated and accounted for correctly.
• Reconciliations between the Salesforce and accounting system Assist with month-end and other management accounts functions.
• Support the finance team with other ad-hoc tasks, such as posting journals, payroll and annual audit.

Working across Money Ready

• Work with colleagues across the country as we continue to develop and grow the organisation.
• Contribute to areas of the organisation that are ‘outside’ your immediate focus, acting as trusted counsel to those in roles or teams that are different to yours.
• Embed yourself into the organisation, recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.

Experience

• Proven experience in a finance or accounting role in a not-for profit organisation.
• Experience of maintaining records, finance and administrative systems.
• Experience in charity accounting principles.
• Experience of coding purchase invoices and requesting authorisation from signatories.

Skills and abilities

• High attention to detail and numerical accuracy.
• Excellent verbal and written skills.
• Ability to work as part of a team.
• Ability and interest in learning new skills.
• Ability to work in a confidential manner.
• Good team player but self-motivated and able to work independently.
• Commitment to openness, honesty, inclusiveness and high standards.
• Willingness to learn and adapt to changing systems and processes.
• Well organised, efficient, proactive and able to meet deadlines.
• Flexible hands-on approach.

Knowledge

• Experience of using Microsoft Office, specifically Excel & Word.
• Experience of working with third parties e.g. suppliers.
• An understanding of financial ledgers, control accounts and reconciliations.
• Ability to interpret financial data.

Working Conditions: Limited travel will be required for attending meetings or events within the UK. Flexibility in working hours may occasionally be needed to meet the demands of the role. Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture

Please submit a CV and supporting statement (max. 2 pages) that outlines how you meet the criteria for the role and your interest in Money Ready. Applications without supporting statements may not be shortlisted. 

This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note, this post is subject to satisfactory references, one of which must be from your current or most recent employer, DBS/equivalent checks and the right to work in the UK.

We are delighted to be supporting a prestigious UK university in their search for a full-time Student Services Project Officer. This is a 6-month fixed-term opportunity based in Central London for 2-3 days per week and the remainder remote.

This exciting role will support the delivery of a university-wide Mental Health and Wellbeing Strategy, focusing on harmonising risk assessment practices and developing a comprehensive training offer for staff involved in student support.

Key Responsibilities for this role include:

• Leading a project to establish a consistent approach to assessing student risk.
• Consulting with stakeholders to identify training needs across a range of topics, such as mental health, safeguarding, and equality duties.
• Mapping internal capacity to deliver training and making recommendations on delivery methods and frequency.
• Managing communications and stakeholder engagement through presentations, focus groups, and written updates.

To be considered for this position, you should possess:

• Experience working in higher education, particularly in student wellbeing or support.
• Strong project management skills and the ability to manage complex workloads independently.
• Excellent communication and interpersonal skills, with confidence handling sensitive topics.
• A good understanding of relevant legislation and sector guidance (e.g. Equality Act, safeguarding).
• Strong IT and organisational skills, with a high level of accuracy and attention to detail.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Senior Grants Officer

We have an exciting opportunity for a Senior Grants Officer to support and develop innovative and impactful grant-making programmes, helping to end youth homelessness across the UK.

This is a remote working role with occasional travel into our offices in London (all expenses covered).

Position: Senior Grants Officer
Location: Remote/London (occasional London office working – expenses covered)
Hours: Part-time, up to 30 hours per week
Salary: £33,000–£36,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 11.59pm, Thursday 7 August 2025

About the Role
This role is central to the delivery of the charities mission to end youth homelessness. You’ll help to manage grant-making programmes, develop more efficient systems, and build strong relationships with charity partners, while supporting innovation and promoting impact.

Key responsibilities include:

• Supporting the full grant cycle – from application to reporting – across multiple programmes.
• Streamlining processes and supporting the integration of systems such as Salesforce.
• Managing the grants inbox and acting as the first point of contact for charity partners.
• Coordinating charity relationships, ensuring compliance and capturing impact stories.
• Leading specific programmes in partnerships and Employability Programmes.
• Collaborating with teams across fundraising, comms, and strategy to maximise the value of every grant.
• Writing reports for internal committees and contributing to external communications.

About You
You will be highly organised, analytical, and confident working across systems and teams. With strong communication and administration skills, you'll thrive in a role that demands both rigour and empathy.

We are looking for someone with:

• Experience of administering complex processes or programmes within the charity or housing sectors.
• Strong understanding of CRM systems (Salesforce desirable) and data management.
• An eye for detail, excellent time management, and experience juggling multiple priorities.
• Experience working with stakeholders, assessing applications, and reporting against outcomes.
• A collaborative and curious mindset, and a genuine commitment to ending youth homelessness.

About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits

• Flexible working opportunities
• Annual flu jab and eye tests
• Cycle to Work Scheme
• ½ day per month to volunteer
• Interest-free travel card loans
• Professional Development Fund
• Employee Assistance Programme
• Private Health Insurance with Vitality (employee contribution required)

You may have experience in roles such as: Grants Officer, Programme Officer, Charity Programme Manager, Impact Officer, Fund Administrator, or Project Grants Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We're Hiring: Communications and Fundraising Coordinator

Location: Wimbledon, South West London (Waterside Way Hub + with some remote working possible)
Contract: Permanent
Salary: £32,000 – £38,000 according to experience
Hours: Monday to Friday, 9am–5pm (with some flexibility and overtime)

About Dons Local Action Group (DLAG)

Born out of the COVID-19 crisis, DLAG is now one of London’s most dynamic community support networks. We’ve mobilised over 3,000 volunteers to deliver food parcels, household essentials, digital access, and more to thousands of people across Merton, Wandsworth and Kingston.

We’re practical. We’re entrepreneurial. We’re local. And we get things done.

About the Role

We're looking for a proactive and skilled Communications and Fundraising Coordinator to lead the delivery of our comms and fundraising strategies. You'll work alongside a passionate team of staff and volunteers to grow our impact and help drive support for DLAG’s life-changing work.

This role is ideal for someone who thrives in a fast-paced, mission-driven environment and wants to play a vital role in strengthening local communities.

Responsibilities

• Develop, schedule and deliver marketing plans and social media campaigns
• Prepare and distribute fundraising and donor materials (e.g. newsletters, raffle collateral, digital campaigns)
• Administer JustGiving and Enthuse platforms for campaigns and events
• Coordinate the production of marketing assets with volunteer graphic designers
• Create monthly impact reports and manage marketing dashboards
• Oversee the CRM/database — adding donor, school and corporate contacts
• Support event planning and donor recognition activities
• Line-manage the Volunteer Fundraising Administrator and Newsletter Editor
• Report directly to the Director and work collaboratively with the volunteer marketing team
• Research areas of greatest need in our three boroughs to ensure we continue to reach out to these communities

What We’re Looking For

• Experience in charity communications, fundraising and admin
• Excellent writing and project coordination skills
• Confidence using fundraising platforms and CRM tools
• A self-starter with great time management and attention to detail
• Passionate about community impact and collaboration

“The Dons Local Action Group are nothing short of amazing – practical, entrepreneurial and inspirational. I love them.”
— Siobhain McDonagh, MP for Mitcham and Merton

Ready to Apply?

Send your CV and a short cover note 
Application deadline: Friday 11th July, 2025

Join us. Help us grow. Make a difference where it matters.

#CharityJobs #FundraisingJobs #CommsJobs #Wimbledon #DLAG #CommunitySupport

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is the first point contact for people who contact our centre in person or over the phone, so we are looking for someone with exceptional customer service skills, who is warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.

The closing date for applications is the 13th of July. Interviews will be held in person on the 23rd of July in our centre in Mitcham.

About NZF

National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.

It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.

This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.

How this post supports NZF’s vision and mission

The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.

The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.

To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.

Typical Accountabilities of position:

Board and Senior Leadership meetings:

· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.

· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.

· Maintain consistent Terms of Reference across all Board Committees.

· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.

· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.

· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.

Compliance:

· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.

· Coordinate the narrative, design and approval of the Annual Report and Accounts.

· Ensure appropriate governance information reflected in external communications.

· Ensure full and accurate reporting provided to grant funders.

Governance and risk management

· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.

· Manage and maintain risk registers across the departments.

Approach

· Comply with relevant legislation and regulation ensuring that good practice is observed.

· Understand and support the vision, mission and aims of NZF.

· Adhere to and champion NZF’s policy and practices on safeguarding.

· Ensure the approach is coordinated with key stakeholders across the organisation.

· Undertake any other duties requested by the line manager commensurate with the role.

Relationships and Stakeholders

· Executive Team, Trustees, Advisors and other staff across the organisation

· External consultants, freelancers, and partners

Why work with NZF?

• Flexible working 

• Enhanced Maternity / Paternity pay 

• Ethical pension 

• Health cash plan (Medicash) 

• Days off for religious holidays 

+ How to apply

Please send a cover letter with a CV. 

The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.

 Applications close – Friday 27 June 2025.

Interviews expected – Week Beginning 30 June 2025.

For more information about the role or how to apply, you can click on the job pack Governance Officer Job  on the website ( NZF) under vacancies. 

Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

As Research Engagement Officer, you will be integral in helping to deliver our engagement programme within the research team. 

You will work with the Research Impact and Engagement Manager to support the embedding of our researcher engagement activity into regular practice, establishing our stewardship programme to bring us closer to our funded researchers and the wider blood cancer research community. We work with some of the most exciting and promising researchers across the UK – this role will ensure that our stewardship programme thrives and that relationships built with our grant holders are maintained throughout their career, with Blood Cancer UK seen as their funder of choice.  

Expected travel for this role is: Expected travel for this role is 1 day a week: meetings with researchers, conferences, team workshops, team/department away days plus two all-staff away days in the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice. 

We are now looking to appoint to the full-time, permanent position of Development Programme Manager. The successful candidate will work with our Head of Development and Engagement to develop and deliver our comprehensive membership offer to our range of members.

In addition to managing their work programme they will act as Project Manager for some ADPH events, participate and lead cross team projects and line manage and oversee the work of our Project Administrators and Coordinators.

Candidates will be required to demonstrate experience of working in a training and leadership development environment, as well as a background in event and workshop management. Working with our senior stakeholders will require excellent communication and interpersonal skills, alongside a proven ability to prioritise a busy and varied workload.

The Association operates a hybrid working model, with an office in central London for staff who wish to attend, and welcomes candidates from across the UK. There is however a requirement that all staff attend our regular ‘face to face’ team meetings, further details of which can be provided ahead of any application by contacting the address shown in this posting.

We reserve the right to interview candidates ahead of the quoted closing date so do urge those wishing to apply to do so as soon as possible.

All applications must include a current CV and a covering letter outlining why you believe you are a strong candidate for the role to be considered for interview.

Applications should be sent to no later than noon, Friday 11th July.