Job Title: Therapeutic Counsellor (GP Practice)
Responsible to: Chief Executive
Accountable to: Assistant Head of Operations
Reporting to: IAPT Services Manager
Salary: £26,317.00 per annum (pro rata)
Location: Gaddum House.
Hours: 10 hours per week.

Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Summary.

Counsellor based within a GP surgery in Manchester, responsible for the delivery of therapeutic counselling service to adults who have been referred by their GP.

A five-hour session comprises of four 50-minute sessions for ongoing clients. Assessment sessions may be shorter to allow for additional administration requirements. The additional one hour per clinical session to cover time for administration.

Job Purpose.

• To provide therapeutic counselling to clients within a surgery setting who have been referred to our service via their GP.
• This role requires working within IAPT guidelines and using IAPT compliant processes and tools.
• Developing good working relationships with GP practice staff and adhere to GP practice procedures as well as ensuring you work within Gaddum’s organisational and service level processes and systems.
• Maintaining client records in accordance to set processes and to provide regular monitoring data.
• Additional responsibility for supporting counselling trainees who are placed within your GP practice, with an expectation to support with their induction and training.
• Responsible for developing and maintaining close working relationships with other Gaddum staff and services.
• Attendance at monthly clinical supervision sessions as well as service level meetings and other meetings and events where required.

Would you like be part of a contact centre team that measures its success on service and not sales and where you leave at the end of the day feeling you have made a difference? If so then this could be the job for you!

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

Our contact centre is responsible for handling inbound & outbound calls and emails for our network of 21 Rehoming Centres around the UK & Ireland. There are no sales involved, just great customer service.

As Contact Centre Agent you will act as the first point of contact for our rehoming centres, effectively dealing with inbound & outbound calls and emails, and transferring them to a Rehoming Centre, if appropriate. You’ll also be required to handle enquiries and complaints in a timely and efficient manner to agreed standards whilst undertaking administrative duties as necessary.

The successful candidate will have previous experience working in a relevant environment, e.g. Contact Centre or Customer Services with a proven track record of understanding customers’ needs and delivering excellent customer service. You'll be a strong team player, have a professional approach and telephone manner teamed with the ability to work under pressure. In addition, you'll be passionate about the aims and values of Dogs Trust and be able to commit to a rotational working pattern.

At Dogs Trust we value diversity and we're committed to creating an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.

Passionate… professional… creative… pro-active…

Do you want to use your skills to make a real difference in the world? Through quality fundraising, Chell Perkins Ltd exists to make a very real and lasting impact on the third sector. We want to identify, partner with and nurture the next generation of potential fundraisers to see all charities have access to bespoke, exceptional and affordable fundraising support.

Personally, Stuart and I have been blessed by the charities we have worked with. They offered us training, sharpened our fundraising skills, challenged us, and invested in our ability to fundraise well: releasing us to help more individuals with deeper support. 

Chell Perkins Ltd wishes to pay this kindness forwards through our Junior Fundraising Training Programme. 

Break into fundraising and make a difference:

If you want to use your skills to help charities, this five year training programme will teach you everything you need to know about fundraising, whilst giving you considerable on-the job training and support. 

How it works:

Year 1 - Fundraising Officer: You’ll be inducted into an immersive training programme, featuring online/classroom training, self study and key textbooks. There is plenty of practical experience with trusts and foundations, event, corporate, individual donor and major donor fundraising. This is all aimed to equip you for your Certificate in Fundraising in year two.

Year 2 - Fundraising Consultant: This year you will have the opportunity to complete IOF's Certificate in Fundraising.  This is the industry recognised qualification for frontline fundraisers, fully funded by Chell Perkins Ltd. It provides the theory and principles behind successful fundraising and practical skills to make an immediate impact on fundraising results. With your increased experience and knowledge, you will find yourself taking the lead more with our client’s trust and foundation, direct mail, capital and event fundraising. 

Year 3/4 - Senior Consultant: By year three, you will have experienced fundraising across a diverse range of income streams. This learned experience will now see you assisting Chell Perkins Ltd with strategy formation and consultation work throughout the third sector. We will offer some candidates the chance at this stage for our Senior Consultants to enter into a Level 7 qualification either with the Institute of Fundraising or the University of Kent.

Year 5 - Principle Consultant/Team Leader: As the scheme progresses and you continue to sharpen your fundraising toolkit, you will be given the choice of two directions: working towards being a Principal Consultant or becoming a Team Leader. 

Team Leader - This role will see you managing your own team of fundraisers within a speciality or sector that suits you best. You will be responsible for ensuring all output from your team is exceptional quality, bringing the best outcomes for the charities we work for. You will help to mentor and train some of the newer members of staff on your team.

Principle Consultant - You will use your skills to now lead and partner with your own charity clients. In working with charities throughout the last 4 to 5 years, you will have built relationships and grown your capacity to support organisations in a variety of ways. Chell Perkins Ltd will support you as you transform charities through professional, passionate and pro-active fundraising.

Both roles will be instrumental to ensure that Chell Perkins Ltd continues to support charities and make their Vision A Reality.

Why ChellPerkins?

At the end of this scheme you will be a fundraising expert, trained in every aspect of the job and capable of talking to clients and organisations of all shapes and sizes. But there’s much more to the scheme than the nuts and bolts. Although we are biased (of course) the Chell Perkins team are a great bunch of people to work with. We really care about your future, our clients and the world we all share. We want you to become part of the family, enjoying a sometimes-chaotic, always-caring and fully-empowering work culture that is aimed at helping you realise your own potential.

Client mix

Candidates should be aware that at present 70% of our clients come from a Christian background (either they are churches or Christian charities). While it is not an occupational requirement to be a Christian, candidates must be happy to write for a faith-based audience.

Are you a motivated, calm and efficient person?

If so, we are looking for an Administrator to join our successful and long-established team in Warrington.

As an Administrator you will:

• Be friendly with excellent communication and organisational skills.
• Be competent and familiar with key IT packages and information systems, and work well within an office environment.
• Have an ability to demonstrate a high standard of professionalism, a flexible approach to helping others and an interest in providing excellent customer care.
• Travel to other locations within the North West to assist with meetings and working alongside the Area Manager and Area Admin Manager.
• A driver is required with their own transport. Expenses will be paid.

Full training and an induction are available with excellent on-site support and team work. A driver is required with their own transport. Expenses will be paid.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• A one-off bonus of £100 (subject to taxation) upon passing probation.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Job Title: Therapy Administrator
Accountable to: Chief Executive
Responsible to: Assistant Head of Operations
Reporting to: IAPT Service Manager
Salary: £18,795.00
Hours: 35 Hours per week (Full time)
Location: Gaddum House and other locations as required

Job Purpose

Working as part of the Gaddum Therapy Administration Team your role will be to undertake all administrative tasks required to ensure the smooth running of the therapy services, including Improving Access to Psychological Therapies (IAPT), Child Bereavement and Palliative Care.

You will also be responsible for ensuring that new referrals are given the earliest appointment; clinical diaries are managed, capturing DNA’s/Cancellations and discharges and ensuring that all administration tasks are completed with a high level of accuracy.

You will demonstrate an appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, good  organisational skills and the ability to multi-task is key to the success of this role.

We require a highly motivated full time Qualifications Administrator to work within our vibrant Training Academy in Stockport Town Centre. You will have excellent customer care skills, good communication skills, interpersonal, organisational, marketing and IT skills, and must be able to work both autonomously and as part of a team. The role will be to support the recording and development of staff learning and skills in health and social care.

Creative Support is a national not-for-profit organisation providing support to individuals with a range of care and support needs.  We are committed to providing high quality learning and development opportunities to our workforce, enabling the independence, wellbeing and social inclusion of the people we support.  

Your role will include:

• To book staff on training courses, update the training database, present delegate lists and certificates,

• Setting up training rooms and supporting trainers with the preparation of course materials.

• To assist the management team in planning the annual training calendar in relation to both internal and external training courses.

• Answering phone calls and dealing with email enquiries regarding training

• To liaise with the Awarding Organisations regarding administration of vocational qualifications.

You will be based at our Head Office in Stockport Town Centre, less than 10 minutes’ walk from the train station near Stockport College.

At least one year’s experience of administration/reception work (paid or unpaid) within a busy office environment is essential for this role. We welcome applications from graduates, professional qualifications will be advantageous.

As a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

Fundraising Administrator

Manchester City Centre – Remote working and Manchester Office-based when required

£18,960 (plus contributory pension)

Permanent

We are looking for a driven and enthusiastic individual to join our fundraising team here with us at MAG. You will be the first point of contact for all our supporters and will ensure that donors are thanked appropriately.  This is a fantastic opportunity to support the delivery of fundraising activity in a Nobel Peace-Prize co-recipient international charity. 

Based in our Manchester office, this will be a varied and challenging role where you will  have the opportunity to develop real skills and experience in a fundraising team, enabling you to develop as a fundraising professional. You will be responsible for handling donations from supporters, recording these on our fundraising database and liaising with the Finance Team, as well as other administration to support our fundraising appeals.

You will come from a strong administration background and have a great eye for detail.  You will be an excellent communicator and team player and be able to develop strong relationships with our supporters who enable us to continue carry out of life-saving work Overall, you will be an outgoing team player, pro-active, determined and keen to help MAG achieve its lifesaving work.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to background checks, please visit our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

For more information on the role, and details of how to apply, please visit our website by the closing date of 11 August 2021. We do however reserve the right to call candidates sooner due to the urgency of the role.

Please note interviews for this role will be held on Tuesday 17th or 24th August.

Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within 3 weeks of applying, it means that your application has not been successful.

Part-time – 14 hours per week 

NJC SCP 2-3 £ 7424.8 to £7573 actual (based on £18,562 - £18,933 FTE) 

Location - Flexible working 

BHA for Equality wants to recruit an Administrator to assist with the secretariat of the GM Race Equality Panel. 

We have an established track record over the past 30 years of tackling health inequalities and supporting marginalised communities. The Greater Manchester Race Equality Panel is an important development across the region. It allows diverse views to be heard by decision-makers across the GM region. BHA For Equality has been commissioned to help organise and structure this panel, such as arranging meetings, guests, handing minutes and organising events. The Administrator will play a key role in ensuring this happens smoothly. 

If you are passionate about our mission, committed to our values and have experience in Administration, we would love to hear from you. 

CVs will not be accepted, and applicants must be eligible to work in the U.K. 

If you would like to discuss this role, please contact Aydin Djemal. 

The closing date for applications is on midnight on Sunday 15th August 2021. 

Basic Disclosure & Barring Service will be conducted on the successful applicant. 

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs and is committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support. We are looking for a Recruitment Administrator (Caseloads) to join our friendly, proactive and supportive team based at our Head Office located in Stockport Town Centre - with easy access to transport and shopping links.

You will be responsible for pre-employment checks including references, DBS checks, health screening. You will be part of a highly motivated successful team to ensure we process all new starters efficiently to ensure that candidates may begin their role with Creative Support as soon as possible. You will liaise with Managers and other members of the team to ensure that files are processed as efficiently as possible and that candidates have a good experience throughout the recruitment process. We need individuals to be highly motivated, have excellent communication skills, be organised and able to work to tight deadlines with a can-do attitude.

This would be an excellent opportunity for those who have the right skills and attitude to work for a highly dynamic organisation. You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people.

You will be an experienced administrator with a good working knowledge of Microsoft Office (particularly Word & Excel) and a strong attention to detail, though this role would also be a valuable opportunity for a graduate looking to begin a successful career within a not-for-profit organisation.

This is a full time role over five days with occasional weekend shift support for our Out of Hours On-Call desk.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures. 

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote safety awareness and good practice, with a commitment to keeping our staff and service users as safe as possible

We are currently recruiting a Health & Safety Helpdesk Administrator, based at our head office in Stockport. This is a busy and responsible job which will offer job satisfaction to someone with a conscientious and diligent approach. You will run the Health & Safety Helpdesk, acting as a first point of contact. You will read and review all accident and incident reports, escalating concerns as required. You will be responsible for preparing a wide range of reports and statistics to meet management and governance requirements. You will also produce safety related information bulletins and campaigns

Working within the Health and Safety Team you will play a key role in ensuring a positive health and safety culture across our services. You will support the Health & Safety Team with general administration, data collection and inputting, safety compliance and reporting functions. You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism

As our Health & Safety Helpdesk Administrator you will make a real difference to the health and safety of service users and staff across our company. You will be expected to identify and follow up concerns in a proactive and professional manner. A basic interest in health and safety and the provision of social care and social housing is essential.  Further health and safety training will be provided to the successful candidate

Health & Safety Helpdesk Administrator day to day duties

• Running the Health & Safety Helpdesk and responding to enquiries
• Managing the Health & Safety email In-box
• Responding to queries and safety concerns from staff across the country
• Reading and reviewing accident and incident reports
• Inputting safety data into databases and spreadsheets
• Contributing to property safety compliance as required
• Working with the team collating audit reports and following up action plans
• Compiling data and producing reports
• Answering the phone, taking accurate messages and informing the team and senior managers of any important communications or events
• Producing information bulletins, safety campaigns  and newsletters
• Assisting colleagues with administrative tasks and follow up

Benefits of working with Creative Support

• Flexible working arrangements
• High level of training and development through our Creative Academy
• Pension with company contribution
• Free life assurance
• 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday after 2 years of service
• Mileage allowance/travel expenses
• Friendly, supportive work environment
• Career development opportunitie

A flexible and helpful approach, good customer care and excellent telephone skills are essential as you will often be the first point of contact for our staff.  You will need to have relevant administrative experience. You will also need good written communication and IT skills including the ability to accurately record accidents, incidents and other data on databases and spreadsheets.  Attention to detail and the ability to critically read documents and accurately identify facts and issues is essential. You will need to be assertive and confident as you will be escalating concerns to colleagues and senior managers.  Degree level education and experience of working in a health and safety related environment is desirable

This job could be full time (37.5 hours) or part-time subject to a minimum of 25 hours and could be worked during school hours. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses into Manchester

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

POST    National Ugly Mugs – Digital Admin Assistant

RESPONSIBLE TO  NUM Executive Assistant (Marketing and Communications)

RESPONSIBLE FOR  n/a

SALARY & HOURS OF WORK

Part time – 3 days (22.5 hrs) Per Week (days and hours of work to be agreed)

Term - Fixed Term: 6 month contract with a view to extending this dependant on funding 

Salary: £24,000 (pro rata) - Actual £14,400

Annual Leave Entitlement - 19 days

Pension: Workplace pension contributions of 8% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will primarily be working from home, but needs to be able to access the office as and when required in central Manchester.  The post may involve some travel throughout the UK, and occasional work out of office hours.

ABOUT NUM:

National Ugly Mugs (NUM) is a UK-wide safety charity providing victim support and violence prevention services to sex workers, as a means to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. We value those with lived experience in sex industries and work with them to conduct research, develop education packages to professionals, and participate in policy advocacy to change the conditions that lead to survival sex, gain rights and recognition, and improve the safety of UK-based sex workers. 

ROLE SUMMARY:

We are looking for a technologically capable individual who, through effective execution of wide-ranging and multi-faceted duties, will support the remote working NUM team in the day-to-day running of NUM and maintaining our IT systems.  The position is part time (22.5 hrs) and reports to the Executive Assistant (EA). The responsibilities of the role will require you to work closely with other teams across the organisation through digital means to support them in the execution of their duties. Skills in IT, administration, CRM systems and financial administration using Quickbooks are essential to the duties of this role, as is the ability to communicate and organise with a wide range of people using digital means.

QUALIFICATIONS AND EXPERIENCE:

• Understanding of the diversity of sex work, a sensitivity towards the complex issues of violence against sex workers alongside an awareness of sex worker rights and issues. Experiences in and from sex industries is an asset.

• Strong IT skills including the full range of Google suite products; Quickbooks; CAF Donate or other CRM platforms; WordPress; Trello; Mailchimp; Slack; and the full range of social media platforms, alongside a commitment to fully embrace digital and share your knowledge and skills as an integral part of day to day working.

PERSONAL ATTRIBUTES AND STRENGTHS:

• Excellent, sensitive communicator through a range of diverse means and to a variety of audiences;

• willingness to do routine tasks to support the NUM team to meet the charity mission;

• Natural problem-solver with a bias to action and a can do attitude;

• Excellent judgement, poise and professionalism, and ability to represent the charity;

• Able to prioritise tasks, support tasks across work teams and meet deadlines when there are competing interests and time constraints; 

• Detail-oriented and demonstrated ability to multi-tasks;

• Ability to work in teams but can be self-directed and an independent thinker;

• Drive to see what is coming around the next corner and plan for what ifs;

• Ability to understand the importance of confidentiality and maintain this to a high level;

• Flexibility and willingness to take on new tasks when required;

• Confidence working with people from diverse backgrounds;

• Resourceful; able to deliver with limited resources.

DUTIES AND RESPONSIBILITIES:

Organisational Support

• Anticipate, plan and support the NUM team for upcoming meetings, events, and other calendar commitments.

• Support the NUM team in creating and editing documents and presentations.

• Arranging resources for the NUM Team where necessary.

• Managing filing systems of admin documentation.

• Updating the internal IntraNet with documentation, resources and news to share with the team.

• Supporting the Executive Assistant in the execution and management of NUMs social media accounts.

• Provide support in responding to communication for the organisation alongside contacting donors.

• Produce reports in a timely manner from CRM systems such as Quickbooks and CAF donate.

• Provide administrative support for meetings and events.

• Provide monitoring where required to support teams.

• Providing technical support to the team through problem solving and researching information to enable the team to function effectively. 

• Identify training needs and resources to support the NUM team to use technology to its maximum potential.

Financial/Accounts Administration 

Using Quickbooks to administrate the charities finances:

• Inputting payments against set budgets

• Producing monthly reports from Quickbooks

• Reconciling bank statements

• Producing Invoicing

• updating and managing Supplier details

• Managing invoice receipts

IT Support

• Provide general administrative and systems support across NUM systems and digital products.

Additionally, you will be required to provide cover for other administrative roles that support other teams.

Commitment 

If you are passionate about ending all forms of violence against sex workers and support the full decriminalisation of sex work, we would love you to join us.   We expect our staff team to hold true to our core values of compassion, contribution, integrity and inclusion.

How to Apply:

To apply please send your CV (3 pages maximum) and cover letter (4 pages maximum) to rosie[at]nationaluglymugs[dot]org by 5pm on Friday 6th August 2021, or apply through the Charity Jobs website.  Your cover letter should set out why you are interested in the post and demonstrate with specific examples from your experience and qualifications how you are the right person for this role. Please also include 2 references (including your most recent employer) and an indication of when they can be contacted.  We will contact successful applicants by 5pm on Tuesday 10th August 2021 and interviews will take place on Friday 13th August 2021 via Zoom. Please note that if you do not hear from us by 5pm on the 10th August 2021 you have unfortunately been unsuccessful in your application this time.  Due to limited capacity we are not able to make contact with unsuccessful applicants.

Important dates:

• Friday 6th August 2021 @ 5pm - applications close

• Tuesday 10th August 2021 @ 5pm - notification of successful candidates

• Friday 13th August - interviews; please note that this date is non-negotiable

• Monday 16th August - successful candidate informed

Start date for this role is ASAP .

For further information, please visit our website.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. If you have any specific access requirements or any questions in relation to the role please contact:

Rosie Hodsdon

Executive Assistant

rosie[at]nationaluglymugs[dot]org

Normal working days: Monday, Tuesday, Wednesday and Friday

Focused Care CIC is in a stage of growth and development, as the need for our unique service continues to expand. To support this new and existing delivery we are looking for an experienced senior leader to lead on both operational management and organisational sustainability.

We are a non-profit organisation, working in areas of deprivation to tackle health inequalities. Embedded in Primary Care – Focused Care has an elastic remit to support the most vulnerable households in the most effective way. We identify gaps across systems and proactively respond to provide solutions – crossing traditional boundaries, delivering a collaborative care approach.

The role will suit someone with senior leadership and commissioning experience. This is an opportunity to secure, implement and grow a piece of work that has tangible outcomes across the health and social care systems.

Reports to: Education Programme Manager

Location:                      Birmingham, Manchester or London

Hours:                        37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: 2 year fixed term

Salary: £ 22,000 - £24,000

Language Requirements: Fluent in English. At least one target language is desirable and will be a advantage: Arabic, Tigrinya, Amharic, Dari, Farsi, Kurdish, Pashto, or Somali.

The Charity

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.

We offer effective and flexible employment and education support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

Since Breaking Barriers’ inception in 2015, we have grown to support in excess of 500 refugees per year. We are really excited that we are now expanding into new regions in the UK with an exciting opportunity to deliver services in Birmingham and Manchester.

We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.

We are a team of over 40 employees supported by several hundred volunteers, who are all driven and committed to helping the refugee community in the UK.  We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.

We are looking for someone who lives and breathes our values:

• Mission-led: our clients come before everything else.
• Welcoming: we want all people to feel happy, comfortable and secure with us.
• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.
• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.

Overall purpose of the role

Breaking Barriers’ Education Programme was started in 2017 to complement our core Employment support. The Programme is designed to enable refugees to achieve the level of English that is needed to enter the workplace or further education by providing supplementary courses to statutory provision. Covering a range of levels of English language courses, from Pre-Beginner to Business Writing, the Programme has expanded to include IT and Numeracy and Digital Skills, and aims to branch out into further courses. The Education Programme relies on skilled volunteers who support with curriculum development and lead our education courses helping our clients learn English and improve their IT skills.

The successful applicant will assist in the coordination of the Education Programme and develop it according to the emerging needs of Breaking Barrier’s refugee clients. They will take responsibility of the organisation and coordination of classes, welfare of the education volunteers, and communication with students. The key responsibilities outlined below are designed to provide an overview of the basic responsibilities required, but we envisage that the job holder will be able to take on more responsibility as they develop and as the organisation grows and changes. 

Key Responsibilities

Breaking Barriers runs education classes and training sessions to support its main employment programme. Your responsibilities will include:

• Recruiting students and organising classes and logistics (whether courses are taking place remotely or face to face)
• Working with the wider Education team to support education volunteers
• Conducting education volunteer screening calls and interviews; onboarding new volunteers and managing existing education volunteers (ensuring training is given and contribution is recognised and rewarded)
• Maintaining strong relationships with students and volunteers
• Liaising with volunteers and students by phone and email, providing information and dealing with queries
• Recruiting and managing course curriculum development volunteers
• Managing student attendance and communicate with them about their classes and upcoming courses
• Following current administrative processes, ensuring that it is completed accurately and on-time
• Ensuring that all data is accurately recorded and kept up-to-date through our CRM and other supporting documentation
• Following up with students and volunteers to collect feedback to support the effective monitoring and evaluation of the Education Programme
• Undertake the administration to set up additional new courses, such as sector specific training courses 
• Coordinate with the Employment team to ensure clients within the Education programme are receiving holistic support, and that the programme continues to meet the needs of refugees also receiving other types of support
• Take on additional duties and responsibilities, as and when needed, to ensure the smooth running of the Education Programme
   

Personal Specification

Essential  

• Excellent verbal and written communication skills. Able to communicate fluently in English
• A demonstrable interest and commitment to working with marginalised populations, particularly refugees or working within the education sector
• Confident in communicating with internal and external stakeholders via email and phone 
• Confident completing database work and numeracy-based tasks
• Able to work in a fast-paced environment and under pressure
• A high degree of accuracy. Detail oriented and meticulous
• Able to organise their own day-to-day work and assist in more complex organisational tasks
• Confident in using Microsoft Office and databases
• Willing to undertake all tasks that need doing, including routine work
• Flexibility to work alternative hours (evenings/weekends) on occasion, as agreed in advance

Desirable 

• Administrative experience
• Fluent in a second language such as Arabic, Tigrinya, Amharic, Dari, Farsi, Kurdish, Pashto, or Somali 
• Has a continuous improvement mindset. Looks for new and better ways to do things. 
• CELTA/TEFL qualification or teaching degree and experience teaching English to adults at a variety of levels
• Experience with developing syllabuses for English, IT and Numeracy and/or other educational programmes 
• Ability to proactively overcome challenges through adopting creative approaches and take ownership over existing and new project processes
• Lived experience. We welcome applicants from a refugee background

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and 500-word statement outlining:

• Why you are interested in the role and explain how providing free English and Training  courses can support refugees to find meaningful employment

• What skills and experience you would bring to be successful in this role

Schools Wellbeing Worker 

This is a fantastic opportunity to be at the heart of a brand new youth service for Stockport .This new service will change and influence mental health services for children and young people in and across the borough, and you will be a key to shaping how it develops and grows in the coming years.Working closely with the Children's Services Manager and School Teams, you will deliver an Early Help & Well-being Service in schools in Stockport for children and young people.

We are looking for an individual who has experience working with children and young people and a passion for improving their mental health, well-being and resilience. You will be comfortable communicating and presenting to a variety of audiences, and have experience facilitating group work with children and young people.

We are looking for someone who is flexible and motivated to succeed through working autonomously and with others, has high standards of work, and is passionate about seeing the best outcomes for children, young people and their families.
 

Employment status Employee

Pay 24 hours per week at £25,000 pro rata

Pension Automatic enrolment scheme with 3% employer contribution 

Other benefits Staff counselling scheme, cycle to work scheme, retail discount scheme 

Hours 24 hours per week (4 days) 

Holiday entitlement 23 days plus 8 bank holidays per year pro rata 

Contract Permanent (subject to references, satisfactory DBS check, and probationary period) 

We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you. 

This is an ideal opportunity for someone looking to develop their career within the voluntary sector and who likes working in a busy and thriving environment. 

To apply, please read all the attached information and return the application form. 

Application deadline:   Monday 9th August 10:00am 

Interview day: Wednesday 11thAugust 

In the current period of lockdown, we will only accept applications submitted electrontically - CVs will not be considered. 
Interviews will be conducted either via video link or a COVID-secure face-to-face setting, so you will need to be available and able to take part in this.