Administrator - Health and Safety Compliance

ROLE: Lead Health and Safety Compliance Administrator
LOCATION: Bolton (BL1 1RZ)
DURATION: Permanent
HOURS: Monday to Friday, 35 hours per week

WHO ARE THEY?

Our client is a nationwide charity and a leading provider of residential centres, foyers, supported accommodation and move-on housing for single and homeless people across the UK.

They are on a transformation journey, striving to assist their residents and staff alike, to help them in Transforming Lives. Their hard work has been rewarded as they have been awarded a spot in the Times Best Companies Top 100 Not-For-Profit Organisation To Work For 2020.

WHAT ARE THEY LOOKING FOR?

They're looking for you (if you’re someone who is looking for a meaningful job that makes a difference in the community, whilst being provided with flexibility and real potential for growth).

They're looking for someone to join their family, to assist the Health & Safety Compliance team in administering contractual arrangements against service delivery, maintaining technical documentation associated with the management of landlord and corporate health and safety, whilst managing the Health & Safety Compliance Administrator(s).

Previous experience in a health & safety compliance administration role within the housing industry and people management skills are preferred. Ideally, you’ll have good knowledge of UK health & safety compliance legislation and best practice and with a strong focus on attention to detail and accuracy.

WHATS IN IT FOR YOU?

If return for your support, we’ll reward you with:

SALARY: £24,710 to £29,070 per annum, paid monthly
BENEFITS: 26 days’ annual holiday, plus bank holidays, increasing one day a year for the first five years, Life Assurance, pension scheme, an employee health assistance programme, professional development opportunities, flexible working arrangements and more!

DATES FOR THE DIARY

CLOSING DATE: 08 November 2020. Please note that this role may be closed earlier than the closing date if a high number of candidates is recieved.
INTERVIEW DATE: TBC

THEIR COMMITMENT

They are an equal opportunities employer. They celebrate diversity and they are committed to creating inclusive environment for all current and future team members, working together to continue to help Transforming Lives.

We are a large national charity with our Head office based in Stockport, looking for an enthusiastic Finance Administrator to work in our friendly Finance Department.  This is a fast paced environment with a strong emphasis on team work.

Experience of working within an office environment is desirable but not essential as full on the job training will be provided.  Within this role, you will become familiar with finance processes, handle external queries, and resolve account discrepancies.

The successful candidate will be conscientious and well organised with excellent attention to detail.  Experience and knowledge of using MS Excel will be beneficial in the role.

This role would suit individuals looking to develop their experience in finance, with opportunities for formal training and qualification after successful completion of an appropriate introductory period.

Our range of employee benefits includes:

• A Birthday Holiday Bonus after 2 years continuous service

• A range of employee discounts

• Free life assurance

• Pension with company contribution

Our Head Office is located in close proximity to transport links into Manchester City Centre, with Stockport train station a 5 minute walk away.

We are currently hiring two Regional Programme Officers to deliver our programme in the Midlands and the North West to support disadvantaged and underrepresented young people access STEM degrees and careers.

As a Regional Programme Officer, you will be responsible for supporting outreach and our programme activities in either Manchester and the North West, or Birmingham and the Midlands, and may be asked to support in other regions where required. 

This role will include: 

• Conducting student and volunteer recruitment activities. 
• Supporting in conducting student interviews and placement activities. 
• Support with the delivery of skills days and workshops, in person and/or digitally.
• Supporting the development and delivery of our online digital platform and programme. 
• Supporting the logistics of a 1 day in person visit for all students.
• Managing relationships with teachers, placement hosts and other programming contacts. 
• Supporting administrative and reporting activities. 

Duties and Responsibilities

As the In2scienceUK programme officer you will be someone who enjoys working with young people and has an understanding of the barriers facing young people from low socio-economic backgrounds access higher education. Your specific areas of responsibility will include but are not limited to: 

• Student and volunteer recruitment 
• Conducting student recruitment and placement activities, which may include school visits, where possible, working closely with organisations and academic institutions who also work with students, supporting them to promote this opportunity to students they work with.
• Conducting volunteer recruitment activities, which includes both outreach to potential workshop leaders, mentors and other partnerships.
• Monitoring applications to ensure all targets and milestones are met.
• Developing and maintaining close relationships with schools, teachers, and other student-related, programming and recruitment partners.
• Working with University PhD students to support volunteer recruitment.
• Supporting central & regional In2scienceUK staff in their recruitment efforts where necessary. 

Programme Delivery

• Coordinate regional volunteers and work with our volunteer coordinator to support on the development and delivery of our online courses and mentoring. 
• Facilitating the delivery of skills and knowledge-focused online workshops delivered by our partners. 
• Coordinating one-day visits and supporting students and volunteer hosts during their visit.
• Delivering host, mentor and student training and inductions.
• Ensuring students participation in programme evaluation processes. 
• Providing support functions for students to help them navigate our online platform. 

Administrative Activities

• Maintaining up to date records through the programme’s database, supporting evaluation and research needs and ensuring data protection.
• Organising interviews and placement matches. 
• Supporting team members to create reports and other student data related activities. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. 
• The post holder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by their manager. 

Person Specification

Knowledge - Desirable

• Holds a science related degree.
• An understanding of social and economic barriers that prevent some young people from progressing to higher education.
• An understanding of schools and university application processes. 
• Knowledge and understanding of STEM sector, including higher education and industry operating in your region. 

Skills

• IT skills: competent user of Word, Excel, Powerpoint, Gmail and relevant database experience.
• Ability to write clear, accurate and appealing text for different audiences.
• Excellent presentation skills. 

Experience

Essential

• Experience of working with young people, universities and/or STEM employers.
• Experience supporting and delivering events and workshops.
• Experience developing and maintaining strong working relationships with internal and external partners. 

Desirable

• Experience of coordinating people focused projects.
• Experience in volunteer management.
• Experience of delivering an online educational programme, using an online Learning Management System e.g. Canvas, Google Classrooms. 

Personal Qualities

• Excellent communication and interpersonal skills that adapt to a range of audiences.
• Highly organised and efficient, able to prioritise tasks and be persistent. 
• Show respect, humility and discretion in working with others.
• Responds to situations calmly, flexibly and appropriately, displaying resilience particularly when faced with challenges.
• Can work to a deadline.

About in2scienceUK 

Our mission is to support young people from low income and disadvantaged backgrounds to achieve their potential and progress to science, technology, engineering and maths (STEM) degrees and careers to become the innovators and pioneers of the future. 

To date the charity has supported over 2000 young people from low income backgrounds through an impactful programme involving STEM work placements and skills days. Based primarily in London and Oxford, over the next two years we have ambitious aims to grow the programme throughout London, the South East, South West, East of England, the Midlands and the North West.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

You will be an experienced and enthusiastic team member who can support the IRIS Team. You will be an experienced, accurate administrator who is able to work to deadlines, prioritising busy workloads. A friendly, flexible ‘can do’  attitude is essential for this role, which the right individual will be able to make their own, using their initiative to identify areas they can improve the administration of the IRIS Project

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

Business Support Officer – 1 role available

The post holder will be responsible for providing full administrative support to the IRIS (Identification and Referral to Improve Safety) Project Team within the Pankhurst Trust (Incorporating Manchester Women’s Aid) (PTMWA). The post holder will also be responsible for ensuring the project’s timely collection of data, input and evaluation. As well as:

• Collating training feedback from General Practices and other customers for reporting to internal and external stakeholders

• Assist in the scheduling and preparation of IRIS training sessions and meetings.
• Assist with co-ordination of IRIS training sessions in GP practices and ensure that adequate training materials are available for GPs training sessions.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Duration: Fixed term until 31st March 2021. Extension subject to continued funding

We have an exciting opportunity available for people with a background in administration who have a passion for equity for all.

akt are looking for an executive assistant to support our Chief Executive with administration and work alongside them on a range of projects. If you have experience of administration and project work and want to join a dynamic national charity providing safe homes and better futures to young people.

KEY TASKS:

• Manage CEO’s diary
• Complete administrative tasks for the CEO, which will require a good knowledge of Mac and Microsoft Office based packages
• Work alongside the CEO on external and internal focused projects
• Provide administrative support to the DCEO and Board of Trustees, as agreed with the CEO
• Coordinate and administer board meetings for 12+ Trustees and Board sub committees attended by the CEO
• Complete administration for the CEO’s expenses
• Organise CEO travel and accommodation supplying clear itineraries
• Support the Chair and senior managers on occasion, when requested
• Take on other additional projects, as directed by the CEO
• To undertake the reception function for internal and external people seeking accessing  the CEO’s office

We are looking for a motivated, energetic and caring individual who can provide excellent customer care to our reception team within our vibrant national Head office. The successful post holders will form part of a team to provide an efficient and responsive administration and reception service. The job will be based in Stockport town centre and supports a range of departments and key staff.

Our work requires regular liaison with service users, employees of the organisation, senior management, stakeholders and the general public in a professional manner delivering the highest standards of customer service.  A high standard of professionalism and customer care is required at all times. Some experience of social care would benefit the role however, training can be provided.

This role is part time (mornings) and will be based within an experienced team of six team members. The post holder will have excellent customer care skills, be well organised, an excellent communicator both verbally and through email. They will be a supportive team player, flexible, responsive and timely in their approach.

Scope of the role…

Creative Support is an established not for profit social care provider with nearly 30 years’ experience of supporting vulnerable adults nationally. We work in 65 local authorities supporting over 8,000 service users and employ 5,000 staff. Our busy Head Office is based in Stockport town centre and we have 19 head office departments. When fully staffed we can have over 200 staff working through these departments.

We have a key focus on promoting excellent customer care and a personalised approach to our service user who we welcome to volunteer and get involved in the organisation as a whole.

Creative Support is also a registered social landlord with over 1,000 tenants. We have a proactive and flexible approach and we respond to local and national needs for social housing as well as the social care services for vulnerable adults.

Role:

An exciting new office management role, working with both for Bridge 5 Mill and the Kindling Trust. Help us to create a welcoming space for building users, rebuild the events business and help us run a tight and efficient office to be as effective as possible in our work for social change.

Background

The Fairfield Group is a pioneering family of organisations based in Greater Manchester and promotes ecological and social justice through a number of practical activities and projects. Fairfield Environment Trust is the registered charity that owns three delivery bodies: the Kindling Trust, Bridge 5 Mill and Fairfield Environmental Services (Fairfield Recycling). Each subsidiary focuses on a different aspect of FET’s objectives. This post would be supported by the group as a whole, but will be specifically focused on Bridge 5 Mill and The Kindling Trust.

Bridge 5 Mill is Manchester's original centre for social change. We provide offices for a range of amazing tenants who share our vision and before lockdown we were a thriving centre and venue for many events and activities. Six months ago our events had to stop and understandably, in such uncertain financial circumstances, we lost some of our staff to other adventures. We are looking for someone to help us open back up again, to create a welcoming and smoothly run space for existing tenants and building users, as well as build back up the event hosting element of our work.

The Kindling Trust works to create a fairer, more sustainable society, starting with the food system. Over the last 13 years, The Kindling Trust have established and run a series of practical projects to engage people in sustainable food and farming. The next exciting stage of our development is to establish a pioneering agroforestry farm on 100 acres close to Manchester. We are looking for someone to help us organise and manage our office (systems, administration, volunteers etc.) in a friendly but efficient manner.

With combined resources we have created a new role that we are very excited about, to work across the two organisations. Someone who offers a welcoming presence in the Mill for tenants and other building users; as well as managing email and phone enquiries for both organisations. This role aims to rebuild the events business at the Mill and run a tight and efficient office to be as effective as possible in our work for social change.

Job Description:

Main Duties:

A. Create and maintain a welcoming space for all users of the building

• To be based in Bridge 5 Mill, 5 days a week including on reception at specific times of the day (for example, between 9am - 10am each day).
• To provide great customer service to all building users.
• Liaise with tenants and deal with any problems or queries promptly
• Oversee the overall appearance of building, responsibilities include reporting repairs needed, organising maintenance work, liaising with external suppliers and contractors including the cleaning staff.

B. Administration and office management for Bridge 5 Mill and The Kindling Trust

• Respond to emails, phone calls, Facebook messages etc. and answer enquiries for both the Kindling Trust and Bridge 5 Mill.
• Update procedures and systems as we transition out of lockdown
• Review and improve office and organising systems including holiday booking systems etc.
• Take responsibility for the ordering of equipment and consumables with our Bookkeeper.
• Assist with the timely upkeep of records and other administrative tasks including; general office duties, filing, handling mail, etc.
• Understand the importance of data protection and maintain standards of best practice.
• Work with the Communications Worker to keep Kindling’s database of Volunteers, Supporters and Potential Volunteers up to date.
• Provide regular reports on our database, make recommendations for improving the collection of relevant data and help us use this data to improve our communications.
• Help Project Co-ordinators and our Communications Officer to complete an annual impact report

C. Volunteer recruitment and support

• Develop our volunteer strategy, including support measures and assist with their implementation.
• Recruit volunteers for the Kindling office and the lead up to the Kindling Farm Community Shares Campaign
• Update, maintain and oversee the Kindling volunteer database.

D. Events Management at Bridge 5 Mill

• Respond to enquires regarding venue hire (web, email, telephone and walk-ins), including drawing up tailored quotes for event requirements.
• Liaise with event organisers on their requirements prior to their event.
• Supervise the running of events on the day and ensure a smooth, efficient and successful event for organisers and attendees.

E. Publicity/Marketing of Bridge 5 Mill as an office space and venue

• Work with the Communications Officer to market Bridge 5 Mill office space to groups who want to be based at the heart of sustainable and social justice work in Manchester.
• Work with the Communications worker to market Bridge 5 Mill as the best events and meetings venue in Manchester.

F. Health and Safety

• Liaise with the Bridge 5 Mill board to maintain the security of the site and the safety of all those who use it.
• Ensure all building users are provided with Health and Safety information.
• Carry out risk assessments for activities taking place in the building.
• Oversee the placement of additional measures in light of the current and changing Covid situation.

G. Finances

• Work with the Fairfield Group Finance Worker to oversee budgets and report findings to the board.

H.  General responsibilities of this post

• Report progress to the Fairfield Environment Trust’s Board of Trustees.
• Reflect the Fairfield Group’s vision and principles, strategy and policies at all times.
• Be aware of and comply with all relevant policies and procedures.

• Fulfil such other duties and assignments as may be required from time to time.

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of.

Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning accessible.

As one of our tutors, you`ll be so much more than just a teacher. Forming true partnerships with your students, you`ll go the extra mile to build their confidence, develop their knowledge and skills, and empower them to define and achieve their life goals. In short, you will be a catalyst for profound change.

We currently have an exciting opportunity for a Marketing and Sales tutor to support provision across the North West. The main purpose of this post is to teach and offer support for students as part of a WEA Marketing and sales course through a holistic student approach. We are looking for a tutor who can provide inclusive support which encourages independent learning in relation to personal development, empowerment, and resilience and student engagement alongside academic achievement. The successful tutor will prepare course materials, identify students` needs, adapt courses and continually assess the effectiveness of your approach.

Every day will bring different yet exciting challenges.

A qualified and capable teacher, you will be keen to engage with students and rekindle their love of learning, and you will share our passion for egalitarianism and empowerment.
Because we serve people from all walks of life, we’re keen to develop a diverse workforce and particularly welcome applications from members of minority groups. You must be an experienced tutor who can plan and deliver appropriate tasks to help your students to develop a range of skills.

We need tutors with:
• up to date working knowledge and experience of teaching in the Marketing and Sales subject curricula to diverse student groups
• experience of working in community settings
• a strong understanding of adult learning and a belief in its importance
• a recognised teaching qualification ideally at level 5 alongside a subject specialism (ideally also at level 5)
• experience of delivering non accredited and accredited courses
• excellent interpersonal and organisational skills
• willingness to travel across the region with the ability to deliver evenings and weekends
• A desire to share and improve teaching practice

WEA assumes you will be excited by using digital technology both in the classroom with the student and to manage course administration and communication. The ideal candidate will be IT literate and able to deliver through a blended learning approaching including use of our VLE.

A qualified and capable teacher, you will be keen to engage with students and rekindle their love of learning, and you will share our passion for egalitarianism and empowerment.

Because we serve people from all walks of life, wee are keen to develop a diverse workforce and particularly welcome applications from members of minority groups. You must be an experienced tutor who can plan and deliver appropriate tasks to help your students to develop a range of skills .

We need tutors with:

•  up to date working knowledge and experience of teaching in the specialist curricula to diverse student groups
• experience of working in community settings
• a strong understanding of adult learning and a belief in its importance
• a recognised teaching qualification ideally at level 5 alongside a subject specialism (ideally also at level 5)
• experienceof delivering non accredited and accredited courses
• excellent interpersonal and organisational skills
• willingness to travel across the region with the ability to deliver evenings and weekends
• A desire to share and improve teaching practice

WEA assumes you will be excited by using digital technology both in the classroom with the student and to manage course administration and communication. The ideal candidate will be IT literate and able to deliver accredited courses up to Level 2, through a blended learning approaching including use of our VLE.

Mustard Tree has an established track record over the past 25 years combatting poverty and preventing homelessness across Greater Manchester. Our values are Belief, Dignity, Opportunity, Diversity and Partnership, and underpin all we do.

Due to the pressure of Covid-19 and the increase in the need for our services, we are looking for people who want to spend their time supporting others to join our team.

If you are passionate about our mission, committed to our values and resilient in embracing the challenges our clients face - whilst remaining positive and kind in your approach - we would love to hear from you.

You may be an experienced support worker and/or someone who has strong customer service skills. A good listener who empowers others, you enjoy working as part of a fast paced, friendly, and fun team and feel that our values reflect yours.

Initially a 12-month contract with strong likelihood of permanent contracts, these roles will work directly with our clients and trainees, helping people with short term emergency support needs as well as our longer term Freedom Project.

We encourage applicants from all ethnic and economic backgrounds as well as candidates who are able to speak other languages – particularly Arabic, Farsi, Urdu, French, Russian, Spanish…

Please review the Job Description and Person Specification attached below.

Application process – please send us 2 documents:

1. Your CV
2. A specific covering letter (maximum 2 pages) summarising how your experience and skills meet the points on the person specification (attached below)

Application deadline is Monday 26th October – 9:30am

Assessment day is Thursday 29th October

Please note, we will not consider applications without a covering letter and can only notify the candidates we take to interview.

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone. We do this by providing a range of services across Manchester to young people and adults.

Our work is guided by our values of:

Openness

Belonging

Strength

Collaboration

Manchester Mind is looking to recruit a Community Mental Health Practitioner to deliver one-to-one psychosocial support to young people in Manchester.

We would like to work with someone who is experienced, dynamic and passionate about being able to develop and deliver accessible mental health support services for young people.

Position: Community Mental Health Practitioner

Salary: £27,905 (18 month contract)

Hours: 35 hours per week

The skills and knowledge that are important to us are:

• Ability to work in an open, supportive and collaborative way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.
• Experience of delivering short and long term one-to-one support for young people.
• Experience of delivering and adapting services to ensure accessibility.

You can download all application documents from this listing, or from the Vacancies page of the Manchester Mind website.

All applications must be received by 9am, Monday 2nd November 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Are you interested in working within a vibrant social care sector ensuring service user finances are appropriately managed to allow for maximum quality of life?

Do you have an excellent eye for detail and a high level of competence in numeracy?

Are to you committed to preventing any finance abuse of vulnerable people in our community?

Creative Support is recruiting a team leader for our established Internal Compliance Team which fits within the Quality Department. The team leader will oversee a small team of auditors and promote good practice in managing client finances across our service user group. This is an exciting time to join the team with full training provided.

The Internal Compliance Team is responsible for the auditing of our services for finance policy compliance, providing good practice in dealing with Client (service user) finances and offering policy guidance.

The team also leads on policy and practice review for Client finances and the improvement of systems related to safeguarding service user finances and the security of cash held at services. Additionally, the team support our Head Office functions with some basic monthly auditing appropriately managing financial investigations should these be required. The Internal Compliance roles (finances) work within a larger Quality team and support our achievement of maintaining high quality standards.

We are looking for candidates who have a high level of self-motivation, numeracy, and an ability to carry out on site audits and also undertake remote (email) audits. You will have a sensitive approach to providing feedback and excellent organisational skills. The successful candidate will have good report writing skills and be able to carry out basic training to small groups. You will have skills in managing a small team. You will be flexible and have a willingness to undertake national travel essential.

Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society – do you share our passion to live in a world free from slavery?

Hope for Justice is seeking a Fundraising & Relationship Officer to develop relationships with supporters to build long-term loyalty and foster supporter satisfaction and retention. The successful candidate will create and manage fundraising initiatives and campaigns to generate income by engaging with existing and new supporters, and also handle incoming enquiries from supporters by phone, email and post, being the first port of call for all supporter engagement, signposting to other colleagues where necessary to maximise engagement.

The successful candidate will be skilled in relationship management, with an entrepreneurial mind-set, good communication skills, creative problem solving abilities and great time management.

For full details about this important position and the full list of essential skills and experience, see the Role Profile below.

Change lives
End slavery

Location: This position will be home-based initially, until Covid-19 restrictions have been lifted. Thereafter, it will be based at head office in central Manchester.

Full-time

Closing date: Tuesday, 3rd November 2020

To apply: please visit our website and complete the Application Form to accompany your CV.

Overview – Justlife Greater Manchester
Justlife works with the hidden homeless community, living in B&B’s and Guesthouses, considered ‘unsupported temporary accommodation’ (UTA). Our vision is to make people’s experience of housing vulnerability as short, safe and healthy as possible.

Based in Higher Openshaw, East Manchester, Justlife currently works across Manchester and Tameside providing re-housing advice, benefits advice and one-to-one key work support to empower vulnerable adults housed in UTA to move towards more secure housing, independent living and improved health and wellbeing. This includes supporting UTA managers and landlords.

Justlife have recently completed research mapping out the number of UTAs across Greater Manchester. Now that we know WHERE individuals are, in the coming year we intend to roll out a new ‘mobile’ model of operating - taking our work OUT to reach residents across GREATER MANCHESTER, enabling more residents and landlords to access the support they need.

Job Summary: The role of Specialist Support Worker involves playing an active part in the Specialist Support Team by taking part in regular outreach visits to UTA’s across Greater Manchester and supporting a caseload of clients that are experiencing varying stages of housing vulnerability. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with UTA Landlords and Managers recognising the important role that they play in ensuring that their tenant’s experience of UTA is as positive as possible.

This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health and addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and joint working with colleagues and a variety of partners and professionals.

The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and complex needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. In a role of this nature you will experience a range of emotions from joy to grief and as such it requires a high degree of resilience and self -awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management, external clinical supervision and professional training; with reflective practice actively encouraged in weekly team meetings.