Administrator jobs in northamptonshire

This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.

Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.

Key Responsibilities

1. Strategic Financial & Operational Leadership

• Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.

• Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.

• Identify and implement operational improvements to enhance efficiency and effectiveness.

• Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.

• Oversee reviews and renewals of organizational insurance policies.

2. Financial Management & Oversight

• Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.

• Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.

• Maintain and manage banking relationships.

• Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.

• Oversee management of restricted funding.

• Develop and implement robust financial controls.

3. Fundraising and Data Systems

• Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.

• Provide financial insights and analysis to support fundraising strategies and donor reporting.

4. Leadership & Governance

• Deputize for the CEO as needed, ensuring continuity across all operations.

• Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.

• Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.

• Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.

5. Operational Excellence

• Lead and manage a team of finance and operations professionals.

• Develop and implement efficient systems and processes to optimize performance across all administrative functions.

• Monitor and assess operational activities, proactively identifying and addressing potential issues.

• Conduct regular cost analysis and implement cost-saving initiatives.

• Oversee HR and payroll functions

Person Specification

Essential

• Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).

• Proven experience in a senior finance and operations role (at least three years experience).

• Experience in preparing UK statutory accounts and managing external audits. 

• In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.

• Experience in preparing the annual budget, working closely with budget holders.

• Experience in supporting grant management.

• High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)

• Experience in driving continuous improvement of financial processes and systems. 

• Strong strategic and financial planning skills.

• Experience leading and managing a team.

• Excellent communication and relationship-building skills.

• You enjoy a mix of leadership and rolling up sleeves to get hands-on.

Desirable

• Experience working in a not-for-profit sector.

• Experience working in an international organization.

• Experience with CiviCRM or other similar donor management systems.

• Experience in remote working.

• Strong commitment to Humanists International’s mission.

Hours: Full-time - 36hours per week

(Will also consider part-time - 28hours a week and flexible working requests)

Location: Fully remote with occasional travel within England

Role Summary

The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.

We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.

You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.

Key Responsibilities

Finance Work

• Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
• Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
• Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
• Reconcile the credit cards and bank account and ensure the financial system is up to date
• Support the Finance manager in month end procedures
• Draft monthly, quarterly and annual management accounts and finance reports
• Support the preparation of grant claims, ensuring that adequate records are kept
• Assist with year-end audits
• Assist with payroll processing
• Respond and deal with finance queries received internally and externally

Operations Support

• Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
• Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
• Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
• Ensure CFT’s contacts list is kept up to date
• Provide ad-hoc admin support for CFT projects and programmes
• Manage social media accounts ensuring relevant message sharing and posting to increase engagement
• Manage and respond to general enquiries including via the website, telephone and e-mail

Person Specification

Essential:

• English and Maths GCSE A-C or equivalent
• Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
• Good working knowledge of key accountancy software such as Quick Books or SAGE
• Administration experience, including providing support for colleagues, arranging meetings/events
• High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
• Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
• Strong organisational and time management skills
• Excellent communication skills and the ability to liaise with a range of stakeholders
• High attention to detail and accuracy
• Team worker, but also happy to work independently including self-managing remote working
• A ‘can-do’ attitude and uses their own initiative
• Problem solving skills
• Ability to work under pressure, prioritise and meet tight deadlines
• Flexibility with the ability to adapt to the needs of the charity

Desirable:

• Qualification in finance or accounting e.g. AAT
• Experience of using social media in a work context
• Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them

Other Information

We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.

The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.

CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.

CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.

There is a 6-month probation period.

Recruitment Timetable

Deadline for applications: 12noon Friday 24th October 2025

Interview date: Thursday 6th November 2025

Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.

Please note, any CVs submitted without a cover letter will not be accepted.

Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.

Thank you for your interest in working for the Community Forest Trust.

We are an equal opportunities employer and welcome applicants from all sections of the community.

Join The Hepatitis C Trust – Make a Difference in Liver Health 

The Hepatitis C Trust works nationally with peers who use their lived experience to raise awareness, provide training, and improve access to hepatitis C testing and treatment. 

In partnership with the Royal Berkshire & Thames Valley ODN, we’re expanding our work to include a Hepatocellular Carcinoma (HCC) surveillance and early liver disease detection programme in Royal Berkshire & Thames Valley. 

We’re looking for someone who: 

• Has experience in health services or working with volunteers. 

• Has been affected by or supported someone with liver disease. 

• Can work independently, engage with stakeholders, and drive community outreach. 

In this role, you will: 

• Promote liver screening and early detection in the community. 

• Support patients through assessment and ongoing care. 

• Coordinate workshops and raise awareness. 

• Collaborate with local hospitals and outreach clinics. 

Requirements: 

• Full driving licence and own vehicle. 

• Willingness to travel across the region. 

• Passion for patient-led care. 

WE ARE LOOKING FOR A PROGRAMME LEAD (AYLA)

The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.

The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.

The Church of England's Vision and Strategy for the 2020s has three priorities, one of which is to be a church which is younger and more diverse. As part of this, the House of Bishops want to ensure that a flourishing child, youth and families ministry is within reach of every young person in England.

The NSE is working with the Vision and Strategy team to help deliver this vision through a range of projects in our 'growing faith' pillar which focus on the intersection between church, home and school; aiming to develop the faith life of children and young people, whilst also growing young leaders.

We are a dynamic team, working remotely from our homes around the country. We gather regularly online and also have in-person team days through the year.

What you'll be doing

The purpose of this role is to design, develop and implement the Archbishops' Young Leaders Award (AYLA). The AYLA is an existing programme that is offered across all key stages 1 to 4 to participating schools. The Award is completed by pupils and learners across England and Wales and is aimed at developing their leadership skills. The role is expected to lead and manage the effective delivery of this programme including design, quality assurance, engagement of strategic stakeholders and support the financial sustainability of the programme.

MAIN DUTIES AND RESPONSIBILITIES

• Providing strategic oversight of the Archbishops' Young Leaders Award.
• Developing effective curriculum models, resources and learning experiences.
• Ensuring high quality learning and development through robust design and evaluation.
• Engaging stakeholders and deepening partnership commitments.

Key role requirements
 

• An Enhanced DBS check will be required as part of our pre-employment checks.
• This role is a fully remote role

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Essential

Knowledge/Experience

• Successful leadership experience within the education sector.
• Experience of designing and delivering effective professional development course content.
• Clear understanding of educational landscape, and the relationship between education institutions, churches and households.
• Excellent understanding of good safeguarding practices.
• Secure understanding of the Church of England Vision for Education, and its outworking in schools and colleges.
• Personally committed to and passionate about changing the culture of the Church of England.
• Systematic and strong evidence of successful project implementation.
• Experience of enabling the agency and voice of children and young people.

Skills & Abilities:

• Design effective research-led approaches to programme design, with particular reference to faith development.
• Communicate effectively with a wide range of stakeholders.
• Firmly committed to equity, diversity and inclusion.
• Ability to work independently, a motivated 'self starter'.

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

Financial Controller 

Salary £53,000 - £58,000 per annum (dependent upon skills and experience) 

Location Remote 

Permanent, Full Time  

Purpose: 

To provide financial leadership and effective management of the Trusts financial operations including Finance system administration, AR, AP, Treasury and Fixed Assets. 

To ensure delivery of a proactive and professional customer focused service, ensuring finance deadlines, and legislative and statutory requirements are met. 

To work closely with the wider organisation, building strong internal relationships to ensure the effective management of financial resources. 

Location & Travel: 
Home based. 

The role of Financial Controller is a home-based role; however, you will be expected to attend one of our communities regularly. 

Duties & Responsibilities: 

Key Responsibilities include (but not limited to): 

Oversee the month end process, working closely with all finance staff including leading on the month end timetable and ensuring all tasks are completed in a timely manner. 

Working closely with the Head of Finance and Finance Business Partners and assist with the preparation and consolidation of the monthly management accounts. 

Maintaining the Trust Staff Establishment Budget and support the Head of Finance and Finance Business Partners during the annual budget cycle and ensure all budgets are agreed and implemented on the accounting system 

Manage the external audit and the yearend processes and complete statutory financial statements to draft stage in accordance with the Charities SORP including all working papers. 

Ensure efficient and effective financial control operates throughout the Trust, ensuring all regional and central financial activities comply with legislation, policies, procedures and the delegated authorities. 

Manage and administer the Trust bank accounts, credit cards, and cash flow 

Developing and maintaining a long-term rolling cash forecast to monitor and maximize cash levels to benefit the organisation. 

Undertake the reconciliation of balance sheet accounts and inter-company accounts and ensure regular review of general ledger, bad debts fixed assets, debtors and creditors etc. 

Monthly administration of the Trusts investment portfolio and maintaining a close relationship with the charities investment advisers/managers to ensure sound management and compliance with the Investment Committees agreed policy. 

Management & Oversight of the Trusts fixed asset register. 

Management and oversight of the Trusts Restricted and Designated Funds. 

Vat Compliance including the preparation of quarterly VAT Returns for submission to the HMRC, implementing recommendations from VAT Reviews and ensuring the Trust systems and processes are compliant with HMRC VAT Rules. 

To provide critical oversight and administration of the Trust wide insurance arrangements 

Responsible for the maintenance, optimisation, and support of the organization’s financial systems and software. To ensure financial data integrity, system efficiency, and the successful implementation of new tools and processes to support finance operations. 

Complete statutory returns for Charities Commission & Companies House. 

Actively oversee the management of the Trust payroll function (including pensions) ensuring compliance with legislation and ensuring accuracy and timeliness of employee pay and third-party payments. 

Manage and develop the Finance Team members to enable them to fulfil their roles to their full potential, ensuring that they and the department operate within with the Trust Strategic Plan and operational priorities 

Being the systems administrator for finance, providing training to finance colleagues and non-finance colleagues, including budget holders as required within their induction. 

Advising and assisting the Head of Finance with the development of key financial operational policies that reflect organisational values and comply with best practice and legal requirements. 

Alongside the Head of Finance continually review the finance system and processes and explore process and system improvement. 

Acting as project manager for specified projects at the direction of the Head of Finance. 

Oversight of all operational leases in place at the Trust. 

Provide data for the monthly reporting of financial KPIs relevant to the area of finance. 

Be the finance system lead, working with colleagues from IT to manage licensing, report development and provide systems training. 

General: 

To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection. 

To comply with the statutory provisions of the Health and Safety at Work Act 1974. 

Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary. 

To ensure that confidentiality is respected and maintained at all times. 

To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post. 

To undertake any other duties which are consistent with this post, as directed by line management. 

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department. 

Person Specification:

Essential: 

Professional Accounting qualification ACCA, CIMA, ACA, or Part Qualified (Final year).

Knowledge of payroll practice and a full understanding of HMRC requirements. 

Experience implementing & internal controls & accounting processes. 

Experience of Treasury management including cashflow forecasting & monitoring. 

 Experience of preparing VAT returns. 

Experience of preparing statutory accounts and working papers and proven success working with auditors and managing the audit process. 

 Able to demonstrate a proven track record in all aspects of accounts e.g. preparation management accounts, budgets, balance. sheet reconciliation and forecasts. 

Desirable: 

Degree in Finance and Accounting. 

Previous experience in an accounting role in the Charity or Housing Sectors. 

Experience of working with investment advisors/managers and an understanding of portfolio management. 

Experience of working with Iplicit. 

Understanding and Experience of preparing Vat returns using Partial VAT methodology. 

Our client is an equal opportunity employer. 

We reserve the right to close this advert early if we receive a sufficient number of applications. 

Their organisation is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check. 

Web Content Design Manager (2432)

• Location:Oxfam House - Oxford, Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type:Hybrid
• Hours:36 hours per week
• Salary:£36,826
• Job Family:Communications
• Division:CEO Office
• Grade:C
• Job Type:Open ended
• Closing Date:12 October 2025
• Country:United Kingdom

Do you have a passion for designing web content that is accessible and meets user needs?

Do you have experience in content writing for the web, especially for mobile, up-skilling teams and using your influence to drive standards and good practice?

Would you enjoy working in a committed digital team that uses insight to optimise content and user journeys?

If so, we would love to hear from you.

The role is within OGB’s CEO Office division which exists to inspire people with our story of radical impact, partnership, and change and to build income, action & influence. The Digital Experience Team’s mission is to support teams across Oxfam GB, creating and maintaining website content, developing new features and enhancing user experiences to inspire and engage new and existing supporters.

The Role

Oxfam GB is looking for a Web Content Design Manager to update, optimise and manage 

As part of a small, dedicated website improvement team, you’ll partner with departments across Oxfam to guide the development of on-brand web content for appeals, campaigns, blogs, and much more.

You’ll play a key role at Oxfam by making sure website content is:

• Created with the needs of our supporters in mind
• Well-structured and accurate
• Optimised for search engines
• Accessible for all
• In line with Oxfam’s brand identity

You’ll also:

• Develop content strategies and processes based on real-world insights.
• Collaborate with stakeholders and content creators across Oxfam.
• Manage key strategic relationships with external agencies.
• Identify topics and trends to raise funds for Oxfam’s global goal to end the injustice of poverty.

Our next Web Content Design Manager will require a range of skills and experience, including:

• Excellent communication skills, written and verbal.
• An ability to use your influence to drive standards and good practice.
• Championing Supporter Experience/SEO and sharing knowledge/up-skilling teams.
• Problem solving skills, selecting the right solution for a given task.
• Strong project management and organisational skills.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.

What do we offer

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all 

How to apply

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a job share or partially home-based. 

About Oxfam:

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together, we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 21 organisations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 70 countries.

Oxfam Great Britain has the goal of funding the global movement to overcome poverty and building a UK movement for change and solidarity. Taking on the inequality behind poverty can feel like a lot. But we’ve each got an important part to play. A fairer world will take us all, so together we must act. Because there is no them, just us.

Our Values and Commitment to Safeguarding:

All our work is led by six core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality. 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. 

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

Data Officer

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT62 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: This is a 12 month fixed term contract from appointed start date.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have experience of using CRM Dynamics, Faststats and  PeopleStage and or any Donor CRM for marketing purposes. You will receive support while you are learning to use any of the tools and applications the team use and will be actively encouraged in the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data, Data Officer, Data Assistant, Data Executive, Data Support Officer, Data Administrator, Data Administration, Data Analyst. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mae'r wybodaeth ganlynol yn ddwyieithog – sgroliwch i lawr am y Saesneg. 

The following information is bilingual – please scroll down for the English. 

Dewch i ymuno â thîm Cymru!  

Ydych chi eisiau gweld plant a phobol ifanc yng Nghymru cael cyfleoedd i gysylltu, archwilio, ymateb a thyfu mewn ffydd? Ein gweledigaeth fel Scripture Union yw gweld cenhedlaeth newydd o blant a phobl ifanc yn dod i ffydd bersonol, fywiol yn Iesu a bydd y Gweithiwr Cymorth yn chwarae rôl hanfonol wrth gynnig gwasanaeth gweinyddu, cyfathrebu, a threfnu i’r tîm. 

Y Rôl 

Rydym yn chwilio am Weithiwr Cymorth a fydd: 

• Cefnogi Tîm Cenhadaeth Cymru yn eu cenhadaeth barhaus i arloesi a chreu cyfleoedd i blant a phobl ifanc sydd ymhlith y 95% sydd heb gysylltiad â chapel neu eglwys i archwilio’r Beibl, ymateb i Iesu, tyfu mewn ffydd a rhannu newyddion da Iesu drostynt eu hunain. Ein blaenoriaeth yw cyrraedd rhai nad ydynt yn nabod Iesu eto trwy eu helpu i gysylltu, archwilio, ymateb a thyfu.

• Gweithio gyda Chydlynydd y Genhadaeth Genedlaethol (Cymru)’ a’r tîm yn y Swyddfa Genedlaethol i ddatblygu darpariaeth ehengach ar gyfer adnoddau cenhadaeth, deunyddiau cyfathrebu a marchnata yn y Gymraeg. 

Mae hon yn swydd barhaol ar 0.5 FTE â chyflog o £11,970.

Beth fyddwch yn ei wneud: 

• Cymorth Gweinyddol: darparu cymorth gweinyddol i dîm Cymru o ran trefnu cyfarfodydd, cymryd nodiadau, archebion digwyddiadau, cyfathrebu mewnol a chymorth cronfa ddata. 

• Cyfathrebu: cyfathrebu'n effeithiol ag ystod eang o gynulleidfaoedd yng Nghymru mewn amrywiaeth o ffyrdd gan gynnwys cylchlythyrau, cyfryngau cymdeithasol, diweddariadau i'r wefan, cyfathrebu â chefnogwyr, ymdrin ag ymholiadau gan wirfoddolwyr/gweithwyr eglwysi. 

• Yr iaith Cymraeg: cynnig cymorth gyda chyfieithu a phrawfddarllen i ehangu'r ddarpariaeth o adnoddau cenhadol yn y Gymraeg a chyfathrebu cyffredinol â chefnogwyr. 

Pam Scripture Union 

• Gweithio o bell gyda chyfarfodydd tîm wyneb yn wyneb drwy gydol y flwyddyn 

• Oriau hyblyg 0.5 FTE gyda phatrwm gwaith i'w gytuno gyda'r rheolwr llinell 

• 23 diwrnod o wyliau + gwyliau banc + 5 diwrnod gwirfoddoli  

• Cyfraniad pensiwn hyd at 12% 

• Yswiriant bywyd 

• Enhanced family leave.   

• Am ddim –darlleniad dyddiol o’r Beibl a nodiadau 

• Amgylchedd gwaith cefnogol, llawn ffydd lle mae gan eich gwaith effaith dragwyddol 

Pethau pwysig i’w nodi cyn cyflwyno cais  

• Rydym wedi ymrwymo i adeiladu gweithlu amrywiol yn ddiwylliannol. Fel rhan o'r ymrwymiad hwn, rydym yn croesawu ceisiadau gan bobl, waeth beth fo'u cefndir. 

• Mae'r Mudiad o ddifrif ynghylch diogelu plant a phobl ifanc. Bydd angen Ddatgeliad Manylach gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y swydd hon ac mae’n ofyniad galwedigaethol i’r swydd gael ei llenwi gan Gristion ymroddedig, sy'n cymryd rhan fyw ym mywyd yr eglwys. Mae Deddf Cydraddoldeb 2010, Rhan 1, Atodlen 9 yn berthnasol. 

• Bydd angen i ymgeiswyr gael yr hawl i fyw a chael eu cyflogi mewn swydd barhaol yn y DU oherwydd nad ydym yn darparu trefniadau noddi fisa.

Pwy Rydym yn Chwilio Amdano: Ein Ymgeisydd Delfrydol 

Er mwyn cefnogi Tîm Cenhadaeth Cymru orau, bydd y person a benodir yn: 

• Gallu cyfathrebu’n effeithiol yn y Gymraeg, yn ysgrifenedig ac ar lafar. 

• Meddu ar sgiliau gweinyddu a sgiliau TG da.

• Hunan-ddisgybledig, yn gallu trefnu a blaenoriaethu ei (l)lwyth gwaith a rheoli nifer o brosiectau ar y tro. 

• Gallu rheoli amser yn effeithiol er mwyn cyflawni amcanion a gwneud gwaith yn brydlon. 

• Gweithio’n effeithiol fel rhan o dîm sydd ar wasgar mewn gwahanol ardaloedd. 

• Dangos ymrwymiad llwyr i Dduw ac yn ddisgybl i Grist.

• Gallu helpu i sicrhau bod SU yn ymwybodol o bolisïau Llywodraeth Cymru o ran eu heffaith ar waith SU yng Nghymru.

Fel holl aelodau’r staff yma yn Scripture Union, bydd y person a benodir yn: 

• Gristion o argyhoeddiad sy’n cydymdeimlo â nodau ac ethos Scripture Union ac sy’n cymryd rhan fyw yng nghenhadaeth eglwys leol. 

• Ceisio cael dealltwriaeth gadarn o’r Beibl gan gymhwyso hynny at fyw o ddydd i ddydd ac annog eraill i wneud hynny hefyd.   

Sut i gyflwyno cais   

Os yw hyn yn eich disgrifio chi, ac rydych chi'n cytuno â nodau a chredoau Scripture Union, yna hoffem glywed gennych chi. I wneud cais am y rôl hon, lawrlwythwch gopi o broffil y swydd. Bydd angen i chi uwchlwytho i Charity Jobs eich CV (2 dudalen A4 ar y mwyaf) a llythyr eglurhaol (2 dudalen A4 ar y mwyaf) yn disgrifio sut mae eich sgiliau a'ch profiad yn adlewyrchu manyleb y person. Mae croeso i chi gyflwyno eich cais yn Saesneg neu'n Gymraeg. Rhaid ateb pob cwestiwn sgrinio a ddarperir fel rhan o'ch cais. 

~

Join the Wales Team 

Are you passionate about seeing children and young people in Wales have the opportunity to connect, explore, respond and grow in faith?  Scripture Union has a vision to see a new generation of children and young people have a vibrant, personal faith in Jesus and the Support Worker will play a vital role in supporting this ministry in Wales by providing communications, organisational and administrative service to the team.

About the role     

We’re looking for a support worker who will: 

• Support the Wales Mission Team in their ongoing mission to pioneer and create opportunities for children and young people, who are found in the 95% of those outside the church, to explore the Bible, respond to Jesus, grow in faith, and become sharers of the good news of Jesus for themselves. Our priority is to reach those who don’t yet know Jesus by helping them to connect, explore, respond, and grow. 

• Work with the National Mission Co-ordinator (Wales) and the team in the National Office to develop a wider provision for mission resources, communication and marketing materials in the Welsh language. 

This is a permanent role at 0.5 FTE with a salary of £11,970.  

What You'll Do   

• Administrative Support: provide administrative support to the Wales team with regard to arranging meetings, note taking, event bookings, internal communication and database support.

• Communication: communicate effectively with a wide range of audiences in Wales in a variety of ways including newsletters, social media, updates to the website, supporter communications, handling enquiries from church volunteers/workers. 

• Welsh Language: support with translation and proof-reading to expand the provision of Welsh language mission resources and communication with supporters.

Why Scripture Union   

• Remote working with regular in-person team meetings throughout the year 

• Flexible hours 0.5 FTE with working pattern to be agreed with line manager  

• 23 days holiday + bank holidays + 5 volunteering days  

• Up to 12% pension contribution  

• Life insurance  

• Enhanced family leave.   

• Free Bible Reading Guide  

• A supportive, faith-filled environment where your work has eternal impact   

Important things to note before you apply   

• We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.    

• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.    

• Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.  

Who We're Looking For: Our Ideal Candidate     

In order to best support the Wales Mission Team, the person appointed will: 

• Be able to communicate effectively in the Welsh language, both written and spoken. 

• Have strong administration and IT skills. 

• Be self-disciplined, able to organise and prioritise their own workload, and manage multiple projects. 

• Have the ability to manage time effectively to meet objectives and deadlines. 

• Work as an effective team player within a geographically dispersed team. 

• Have a total commitment to God and is a Christian disciple. 

• Be able to help ensure that SU is aware of Welsh government policies as they affect the work of SU in Wales. 

As with all members of staff here at SU, the appointed person will: 

• Be a committed Christian in sympathy with the aims and ethos of Scripture Union who has an active involvement in the mission of a local church. 

• Seek to have a sound biblical understanding that is applied in daily living and encouraged in the lives of others.   

How to Apply   

• If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. You may choose to submit your application in English or Welsh. All screening questions provided as part of your application, must be answered.    

Closing Date: 18th October 2025

Interview Date: Thursday 6th November

Interview Location: Cardiff (venue TBC) 

Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities! 

Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity. 

We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission. 

APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.

The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.

We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.

As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. 

The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer. 

If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth. 

Key Responsibilities

• Lead the management of the back-office function and Charity governance of MRT.
• Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
• Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
• Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
• Provide financial insight and analysis to support strategic decision-making and long-term planning.
• Support the development and implementation of organisational policies and procedures to ensure good governance.
• Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
• Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
• Oversee all payments, manage cash flow, income and claims.
• Support financial planning for grant funding applications to support delivery of our objectives.
• Line management of the Administration Officer.
• Renew the annual insurance policy ensuring adequate cover and value for money.
• Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
• Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
• Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
• Fulfil duties as assigned by the Chief Executive Officer.
• Any other reasonable duties as required by MRT.

The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions. 

Candidate profile

Essential

• A financial control and reporting background, qualification or qualified by experience. 
• Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
• Experience of financial and management reporting within a small to medium-sized organisation.
• Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
• Experience of cash flow forecasting.
• Familiarity with Xero financial and project management software (or similar).
• A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
• Aptitude in problem-solving.
• Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
• Ability to work flexibly across the working week when necessary.
• Ability to prioritise and plan activities to meet strict deadlines.
• Excellent literacy, numeracy and report-writing skills.
• Excellent presentation and communication skills.
• Strong negotiation and influencing skills.
• Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
• A reliable team player with good attendance and work performance.
• Ability to set performance objectives and ensure these are achieved.
• Excellent organisational / admin skills and attention to detail.

Desirable

• Experience in financial planning for funding applications.
• Experience of working in the charity or not for profit sector.
• Understanding of small-scale charitable trading.
• Experience of commercial contract management.
• Experience of managing an IT service provider.
• Knowledge of the Mersey Catchment.
• Good network of contacts in the sector. 

General notes

• Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks. 
• This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
• We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.

We have an exciting opportunity for a Charity Retail Supervisor to work with our Head of Business & Support and a team of dedicated volunteers & Companions to grow our social enterprise in Hinckley. The Retail Supervisor will support the logistical operation and carry out shop administration at the Emporium charity store, including stock management, cash handling and fantastic customer service. The role will also include the training and supervision of volunteers and companions providing retail support to help restock the shop floor regularly and ensure displays are well-organised and appealing.

The Retail Supervisor job offers the opportunity to make a significant contribution to the achievements of Emmaus Leicestershire & Rutland as a charity. If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.

Overall Purpose of the Role

Securing a high level of sales is critical to the success of our social enterprise and working alongside the Head of Business & Support and driver, the Charity Retail Supervisor will help ensure the effective operation of the retail store with responsibility for:

· Day to day running of the retail operation

· Carrying out shop administration

· Overseeing the work and training of companions and retail volunteers

· Ensuring Emmaus policies and procedures are adhered to at all times

When carrying out your duties the health and safety of everyone is your paramount responsibility. In all your planning, control, training and supervision you must ensure that safe working conditions are introduced and maintained.

We are specifically looking for candidates that have experience handing, pricing and displaying second-hand furniture which makes up the majority of our sales. 

Are you looking to build a career in philanthropy and fundraising? Whether you have formal charity experience or have shown your commitment through volunteering and community involvement, this could be the opportunity for you.

MK Community Foundation is seeking a motivated Philanthropy Officer to join our team.

This is an excellent development role for someone with experience as a Fundraising Assistant, Grants Officer, or in a junior charity role, as well as for a passionate community connector or volunteer who is eager to grow their career in philanthropy, relationship management, and fundraising.

In this role, you’ll:

• Support our grant-making programmes, assessing and monitoring local projects.

• Help nurture relationships with donors and supporters.

• Contribute to identifying new opportunities for income generation.

• Gain hands-on experience in philanthropy, backed by mentoring, training, and a supportive team.

We’re looking for someone who is:

• A confident communicator, able to build rapport with a wide range of people.

• Organised and proactive, with strong analytical skills and attention to detail.

• Passionate about making a difference in Milton Keynes.

This role offers the chance to develop your career while directly contributing to projects that change lives in our community.

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Always motivated to achieve brilliant standards of service, our Complaints Resolution Partners provide a first-class customer experience based on trust to our customers. Whilst we endeavour to always provide the best service to ensure our customers feel safe and secure in their homes, things don’t always go to plan.

It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism, and resilience are key. You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to our customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service.

This is a great opportunity to make a difference for our customers and gain exposure across the business.

Salary

The spot salary for the Complaints Resolution Partner post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

You will have extensive complaint handling experience in a regulated environment, dealing with stage 1 and stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

Complaints Resolution Partner Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned dates: 14th October

Stage 2: A Place to Show Your Strengths

A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance.

Planned dates: 23rd October

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-224 194

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.