Administrator Service Support Assistant Jobs
Avon Wildlife Trust is looking for a Supporter Care Assistant to provide our members and supporters with a high quality supporter experience.
This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.
The successful candidate is likely to enjoy variety, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.
Overall Purpose of Job
To provide our supporters, including Avon Wildlife Trust members, with a high-quality supporter experience.
Main Responsibilities
Support from our membership and donors provides a vital source of unrestricted income that supports the charity’s work with wildlife.
The Supporter Care Assistant is responsible for efficiently administering the ‘supporter journey’ so that everyone is welcomed and thanked promptly and personally. This includes regular actions such as:
· adding new members to our Customer Relationship Management (CRM) system
· steps to ensure that the personal data we hold is accurate and used for the purposes given, in line with regulations such as GDPR
· responding to supporter queries
· sending routine correspondence
· working with other team members to support the smooth running of various fundraising processes.
Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.
Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Part-time - 21 hours per week
Would you like to take on an interesting and varied finance role and be part of a community mental health charity?
We’re looking for someone with at least a year’s accounting experience who is able to meet deadlines to join our small but vital finance team.
Among other tasks, you will be processing invoices and payments, reconciliations, and administering salaries.
For further information and to apply, please visit our website.
Closing date: Friday 17th May 2024 at 5.30pm
Interview date: Wednesday 29th May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders. You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.
Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.
Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.
Our Values: Compassion, Respect, Integrity, Faith and Community
At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
For more details see the full job description and person specification.
The client requests no contact from agencies or media sales.
Your new company
A prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for a number of 12-month front of house and administrative staff to join a busy and expanding team based in Stanford-Le-Hope/Tilbury/Corringham area.
Your new role
To provide clerical and administrative support to the staff in a busy and expanding office. To work as one of the team of Support Assistants within the Service, in the provision of an effective, efficient and responsive service.
Hours: 37 hours per week within the hours of 6am - 10pm on a shift basis
Main Duties & Responsibilities
- Carry out reception duties and act as 'first point of contact' for visitors to the office.
- Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
- Provide clerical and administrative support to the field staff, as required.
- Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
- Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
- Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
- Under the direction of the Officers, or Technical Officers, carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
- Input data into internal and external database systems and carry out general internal database maintenance, e.g. modifying tables, queries and reports.
- Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items, and deal with confidential documents appropriately.
- Under the direction of Official Veterinarians or Officers, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
- Under the direction of Official Veterinarians or Officers, they undertake the initial documentary check for third country consignments of products of animal origin in accordance with ISO procedures and ensure that documents for charging purposes are sent to the Finance Section on a daily basis.
What you'll need to succeed
- Live in the Corringham/Tilbury/Stanford-Le-Hope area
- Have your own transportation and driving licence
- Be proficient with MS Office, and
- Immediately available to work in May 2024
What you'll get in return
A great opportunity to work in a busy office role. We are looking for a diverse range of experiences.
Perhaps you are looking to get back into work after some time out? Maybe you are looking to move out of retail into an office-based role?
Either way, please get in touch if you can drive and have your own transportation. *You cannot access this workplace via Public Transport.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
This role is to start asap. Experience and Interview day will be on Wednesday the 1st of May 2024
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team.
About the role
You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s
What you’ll do:
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Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required
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Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting
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Respond to general enquiries in a timely and friendly fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required
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Maintain digital records on the charity’s data platforms
What you’ll bring:
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Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
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Experience in coordinating multiple projects simultaneously that meet the business requirements
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Experience of developing and maintaining effective working relationships with all stakeholders
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Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
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Ability to work flexibly and from home with some travel and the occasional overnight stay
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
Are you passionate about the Samaritans mission and eager for a new challenge? Perhaps you want to develop new skills and broaden your experience? If so, what better part could you play than this exciting opportunity to work as an Executive Assistant to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.
The role
As an Executive Assistant in the newly formed Business Support Team, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a fast-paced responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting various communications where appropriate. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.
You’ll also assist with front-line reception administration services in the Ewell, Epsom Office as required.
The team
At the heart of our organisation's success lies the crucial role of administration support. These roles wield direct influence over the realisation of core strategic objectives, as well as the smooth functioning of day-to-day business operations. The newly formed Business Support team will not only cater to the needs of Executive Leadership Team and departmental/staff administration but also plays a pivotal role in supporting the broader organisational ambitions through services such as record retention/retrieval, telephony, postal/courier management, cash handling and more.
The terms
Samaritans are looking for two Executive Assistants to join the team - details below;
- 12 month Fixed term contract
- Full time - 35 hours per week. Part time - 20 hours per week preferably worked over 4 days
- £33,000 - £35,000 per annum (£18,857 - £20,000 per annum for 20 hours/week)
- We are passionate about flexible working, talk to us about your preferences
- Predominately office Based in Ewell (Surrey), with actual home/office mix to be determined.
- Some occasional out of hours/weekend attendance at events/meetings.
Skills and Experience:
- Excellent written and oral communication and interpersonal skills; ability to establish and maintain positive relationships with colleagues and volunteers at all levels.
- Ability to produce clear documentation to be used by staff, volunteers, senior management.
- Knowledge of office administrational functions, facilities soft services (cleaning, telephony related services).
- Excellent organisational skills, with a proven ability to meet deadlines.
- Good IT skills including use of MS office, particularly MS Word and Excel
- Ability to work under pressure, manage competing priorities and maintain a positive and professional approach.
- Strong attention to detail.
- A high level of integrity, with experience of keeping sensitive information confidential.
- Experience of working independently and successfully as a part of a team.
- Desirable experience of charitable environments
- Desirable experience of project support or project management
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your transferable skills and experience. This role will close for applications midnight on 29 April 2024.
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Personal Assistant to join our team on a permanent, full-time basis, working 36 hours per week.
The Benefits
- Salary of up to £32,666 to £39,187 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an unmissable opportunity for a personal assistant with experience in supporting senior individuals to join our prestigious organisation.
Working in Hyde Park, you’ll be immersed in the stunning scenery of our green spaces, providing support that will secure their future. You’ll operate at the highest levels of our organisation, supporting our leadership figures and ensuring we can continue to provide London with vital green oases and historic spaces.
In return, we’ll support you with a range of great benefits, the chance to grow and develop with us and agile/hybrid working options that support a positive work/life balance.
So, if you want to work in the heart of London, surrounded by breathtaking views of lush landscapes and historic landmarks, then apply today!
The Role
As a Personal Assistant, you will provide support to two of our Directors and our Chief Financial Officer.
Acting as a conduit and gatekeeper for our Directors, key stakeholders and other individuals, you will provide administrative and organisational support to enable their day-to-day operations. This will include diary management, meeting arrangements, venue and hospitality booking, and financial tasks.
You will effectively process, circulate and respond to correspondence, as well as undertake research and prepare papers, briefings and presentations on a range of subjects.
Additionally, you will:
- Manage documentation and filing
- Support the wider Directorate teams
- Attend occasional out-of-hours meetings and evening events
- Take meetings notes and actions
About You
To be considered as a Personal Assistant, you will need:
- Experience of working as an assistant providing administrative, project and/or secretarial support to senior individuals or teams
- Experience of engaging and liaising with a range of service users and service providers
- Experience of managing and accurately maintaining physical and electronic filing systems
- Excellent written and oral communication skills
Other organisations may call this role EA, PA, Executive Assistant, Secretary, Private Secretary, Executive Administrative Assistant, Executive Personal Assistant, Office Manager, Executive Secretary, or Executive Office Assistant.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Imperial College Union is a vibrant, member-led charity organisation comprising the 18,000+ students of Imperial College London - one of the world's top universities. If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you!
We have an exciting new opportunity for a Facilities & Technology Coordinator to join our Facilities & Health and Safety team. You will be responsible for providing first line support surrounding use of the Imperial College Union (ICU) building and technology infrastructure, working closely with the digital systems function of the Union and College ICT to ensure that user issues are resolved promptly and efficiently.
Your role will act as a triage for incoming queries to the Systems team, resolving queries where possible and escalating to senior staff members and College ICT where appropriate. In addition, you will also manage ongoing tickets with the wider College ICT service desk, proactively monitoring the status of tickets and seeing them through to resolution.
The role will also be responsible for providing installation, setup and tracking of technology and physical equipment, allowing proper visibility of our resources for management purposes.
You will be responsible for ensuring the proper maintenance of all Union spaces, promptly reporting defects, and arranging repair work as needed. They take ownership of shared spaces, including Activity and Meeting rooms, ensuring they are clean, organised, with suitable equipment in place and always ready for use. The role will also include undertaking essential maintenance, repair and improvement tasks to address minor issues or repairs. Reporting to the Facilities, Health & Safety Manager, and working closely with the Head of Digital & Marketing, the post holder will be a skilled user of IT with excellent customer service skills. They will be highly organised and process-driven, ready to learn new skills to assist the Union with service delivery.
We are looking for someone who will be able to operate with autonomy and balance contending priorities in this exciting role, which is in a fast-paced but ultimately rewarding environment. We are also committed to supporting your professional development, elaborating on your excellent technical and interpersonal skills among others.
Duties and Responsibilities
Key responsibilities will be:
- First-line support and inbox management
- Technology and space support
- Facilities
- General duties
The full duties and responsibilities are set out in the Job Description and Person Specification.
Essential Requirements
- Experience of providing technical IT support in a managed desktop environment
- Experience of installation, testing and commissioning of supplier specific IT equipment and software
- Experience of supporting web-based systems, including administration, configuration and user training/guidance
- Experience with building management and facilities support
- Experience in carrying out maintenance, repair and improvement tasks
- In-depth knowledge of IT, including hardware, software and operating systems support
- Knowledge of IT hardware and equipment installation and maintenance
- An understanding behind the principles of networks and IT infrastructure
- Knowledge of facilities, workstation provision and best practice for managing a busy work environment
- Effective communication skills with a focus on customer service
- Ability to prioritise and manage own workload effectively but also to be flexible and
- adapt/respond to emerging issues, short deadlines and other demands or challenges
- Process oriented, with excellent attention to detail
Further Information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page of the wesbite.
To apply for the post please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You are not required to attach a CV. Please also refrain from including your name in your supporting statement.
Closing date: 12th May 2024.
Interviews will be expected to take place week commencing 22nd May 2024.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
The client requests no contact from agencies or media sales.
The opportunity:
Battersea’s multiple award-winning Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, they provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Within this department sits the Challenge and Public Events team who deliver challenge events, including charity places in the London Marathon and Royal Parks Half Marathon, and our multiple award-winning Muddy Dog Challenge series.
This team is looking for someone to join them as a Challenge and Public Events Assistant on a 6-month contract, to be the first point of contact for fundraising products, In-Celebration and community supporters, as well as our carol concert attendees, delivering exceptional supporter care and building long-lasting relationships. They will also provide administrative support to the Senior Challenge & Public Events Officers to deliver a portfolio of fundraising events and activities, as well as take the lead on small projects.
This will be a rewarding opportunity to play a role in giving the dogs and cats in our care a better life, and we are looking for someone who has experience of delivering outstanding supporter/customer care, is able to work collaboratively with colleagues from other teams, and has a full, valid UK driving license and is confident driving vans and other vehicles.
Please note that this role is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): w/c 20th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you a sparky individual with a knack for providing excellent supporter services?
We are working closely with a great charity to recruit a Supporter Care and Fundraising Assistant, joining the team on an interim basis, you will be dealing with all initial enquiries via telephone and email. This is a varied and exciting role that will also see you supporting the fundraising team, providing administration and customer care to their existing and new supporters including processing donations and managing finance reconciliations.
You will need:
- Some experience working in a supporter care capacity
- Excellent communications and customer service skills
- Great attention to detail and organisational skills
- The ability to work in a fast-paced environment including building good rapport with internal stakeholders
Deadline: ASAP
Salary: Salary: £29,000 – £30,000
Location: Hybrid-London
Contract type- Contract
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.