Administrator volunteer volunteer volunteer roles in Tenbury wells, worcestershire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Shropshire
Relevant Person’s Representative (RPR) Volunteer
Some individuals have been deprived of their liberty following a decision about certain aspects of their care and living arrangements, such as being moved from independent accommodation into a care home, are in their best interest and necessary to keep them safe. These people are legally entitled to have support from an RPR. An RPR may be a family member, but if this is not an option then an VoiceAbility RPR volunteer can be appointed.
As an RPR Volunteer you might:
· Visiting clients to ensure they are getting the right care, support and being treated fairly
· Keeping detailed notes and records of interactions with clients and care facility staff
· Helping to ensure the client is receiving the best care, in line with their wishes
· Alerting the Team Leader to any concerns regarding the client or their treatment
· Building professional relationships with the Care Home Staff
· Recording activity on our case management system and writing reports
· Helping to make a difference to someone’s life
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
· As a hospital volunteer, you might:
· Hold drop-in sessions
· Attend events and ward meetings at local facilities
· Share information
· Assist people to request advocacy support by completing a form online or calling our contact centre
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you speak up for hungry children?
What is the role of a Speaker Volunteer?
Help us share the story of Mary’s Meals and our life-changing work feeding hungry children at school in some of the world’s poorest communities by giving Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds.
What difference will i make?
- You will enable us to reach more people with the story of Mary’s Meals
- You will support our staff in their work to feed the next hungry child
- You will promote Mary’s Meals’ in your community
- You will ensure our records are up-to-date and accurate
- You will help us provide a good service to supporters
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- Resources to fulfil your role, including presentation slides, notes and talk scripts
- A comprehensive induction to Mary’s Meals
- Public speaking training
- A regular volunteer update e-mail
- Opportunities to join online or in person volunteer meetings and briefings
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
- Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
- Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
- Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
- Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
- Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
- Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
- Rebuild their lives in safety and dignity
- Access education, healthcare, and employment
- Learn English and integrate into the community
- Become confident and independent
And your community benefits:
- Stronger local connections
- Celebrated diversity
- Practical meaningful humanitarian action
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
· Understanding peoples’ support needs and gathering information to assess their circumstances
· Typing written case reports to apply for financial assistance
· Sign-posting to services providing specialist support, such as mental health or housing support
· Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
· Friendly and approachable
· Great written and verbal communication skills
· Non-judgemental
· Reliable
· Basic IT skills
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Be part of a friendly and supportive SSAFA team
· Develop your experience and skills which you can highlight on your CV and in job interviews
· Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
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Manage meeting schedules, appointments, and internal calendars.
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Organise virtual events, staff briefings, and team check-ins.
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Support in planning and executing internal conferences or training sessions.
Data & System Management:
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Maintain and update internal databases and contact lists.
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Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
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Act as a point of contact between managers and teams.
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Assist in internal communications and task follow-ups.
General Administrative Tasks:
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Contribute to internal meetings with updates and suggestions.
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Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
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No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
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Prior experience as an administrative or personal assistant is an advantage.
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Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
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Strong written and verbal communication.
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Excellent organisational and time-management abilities.
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Proficiency in Microsoft Office, particularly Word and Excel.
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Proactive, professional, and able to work independently or collaboratively.
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Strong team player with attention to detail.
Benefits:
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Gain valuable administrative and coordination experience in the nonprofit sector.
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Receive support and mentorship to build confidence and skills.
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Work flexibly in a fully remote setup with a collaborative team.
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Build your network within a mission-driven cultural organisation.
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Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 1 volunteer coordinator to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Induction of new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer HR & Volunteering Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of people to transform lives?
Do you want to lead the recruitment, onboarding, and retention of volunteers who will unlock opportunity, resilience, and dignity for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer HR & Volunteering Manager—a visionary leader who will design and oversee a world-class volunteering programme. This is not just administration; it is stewardship of human potential, ensuring every volunteer feels valued, supported, and inspired to make lasting impact.
Your Role
As HR & Volunteering Manager, you will:
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Lead on the recruitment, onboarding, and retention of all volunteers.
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Build and manage a world-class volunteering programme rooted in dignity, clarity, and empowerment.
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Develop policies, training, and support systems that ensure volunteers thrive.
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Foster a culture of belonging, recognition, and resilience across our charity.
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Be the architect of our volunteer movement—ensuring every role contributes to transformation.
Why Join Us?
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Impact lives: Every volunteer you recruit multiplies the reach of our mission.
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Grow together: Leadership in HR and volunteering is a journey of shared strength and discovery.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as HR & Volunteering Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Al Naasih is Hidayah’s 1-to-1 mentoring programme that supports queer Muslims as they navigate the intersections of their faith and identity. Mentors are trained and matched with mentees seeking guidance and support around personal, spiritual, and emotional challenges. The programme has grown steadily since its launch in 2020, and is now seeking a dedicated Programme Coordinator to help manage and grow its impact.
The Programme Coordinator will provide vital administrative, organisational and operational support to the Programme Lead to ensure the smooth running of the Al Naasih mentoring programme. This includes supporting mentor/mentee onboarding, tracking engagement, maintaining documentation and assisting with communication and evaluation processes.
Please this role is UK based and online/virtual.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
Programme Administration
· Support the onboarding of new mentors and mentees (e.g. scheduling interviews, collecting forms)
· Maintain and update mentor/mentee records (e.g. spreadsheets, contact lists, status updates)
· Assist with pairing logistics and follow-ups
· Monitor and record engagement (e.g. check-ins, frequency of meetings)
Communication & Coordination
· Act as a point of contact for mentors/mentees with routine queries
· Assist in scheduling training sessions, 1:1s, and check-ins
· Draft and send internal communications (e.g. newsletters, updates, reminders)
Monitoring & Evaluation
· Help collect and compile feedback from participants (surveys, check-ins)
· Support the Lead in reviewing and reporting outcomes and progress
· Contribute to improving the programme based on participant feedback
Programme Development Support
· Assist in developing materials or resources for training or outreach
· Contribute to social media or comms if applicable
· Attend and support Hidayah events relevant to the programme (where possible)
What do we expect from the Al Naasih Programme Coordinator?
Please note that you must agree with and fit the criteria below to be eligible to volunteer
in this role:
Essential:
· Must be a queer Muslim
· Strong organisational skills and attention to detail
· Good communication skills (written and verbal)
· Comfortable handling confidential information
· Commitment to the values of Hidayah and the Al Naasih programme
· Awareness of the lived experiences of LGBTQ+ Muslims
· Proactive and reliable; able to manage own time and tasks
Desirable:
· Experience using tools like Google Workspace, Zoom, Airtable or Excel
· Experience in volunteer coordination, admin, or project support
· Previous involvement with mentoring, peer support, or similar programmes
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly meetings with the Programme Lead and occasionally with wider team. There is also an expectation of willingness to commit to the role for at least 6–12 months is desirable.
This role will be supported with induction and ongoing guidance from the Programme Lead. In addition, there will be opportunities for training in areas such as safeguarding, mentoring, or LGBTQ+ inclusion.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Victory Afghanistan is a volunteer-led nonprofit providing free online education, mentoring, and university preparation for Afghan girls and women who have been banned from attending school or university since 2021. We currently support more than 800 students aged 11–40 through English lessons and mentorship, helping them prepare for higher education opportunities abroad.
We are now seeking volunteer Duolingo English Test (DET) Tutors to join our mentoring programme for 20 weeks, from the third week of January 2026 to the third week of May 2026.
You will be working with highly motivated young women whose English is already excellent, most have Duolingo scores around 110, and our goal is to help them reach 125+ in preparation for university applications and scholarships abroad.
Commitment: 1–2 hours per week (online)
Programme duration: 16 weeks
Start date: Third week of January 2026
End date: Third week of May 2026
Your time will directly help young women prepare for higher education in September 2026, opening the door to their futures.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to use your expertise and skills in website development and social media presentation to make a difference to the arts in Ukraine. Our charity is focused on projects within Ukraine to support the future of dance there. This volunteer role will play a key role in fundraising and communications in support of this work.
Responsibilities:
Website:
- Developing and maintaining website (currently Wix)
- SEO and analytics
Social media:
- Technical support for development of presence on Instagram, Facebook
- Support for Fundraising and Communications Manager in development of presentation
Technical oversight:
- Ensure and advise on security
- Ensure data protection compliance
- Advise on development of technical support for administration of the charity
Key Skills / Attributes:
- Strong interest in volunteering within the arts in the third sector
- Strong experience of website development and maintenance
- Knowledge of JavaScript, SQL useful
- Experience in use of social media for corporate communications
Likely to have had 3 years plus relevant professional experience supporting corporate communications or marketing or similar disciplines.
Our charity promotes dance and performance arts. Given the continuing conflict our current focus is exclusively on our projects in Ukraine.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.
We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role – HR Assistant
We are looking for a proactive HR Assistant to support the HR Manager in managing our growing volunteer network. You’ll help with onboarding, records, and HR processes that ensure volunteers feel supported.
Responsibilities:
- Support recruitment and onboarding of new volunteers.
- Maintain HR and volunteer records with accuracy.
- Assist with drafting role descriptions and volunteer agreements.
- Provide administrative support across HR and safeguarding processes.
What We’re Looking For:
- Experience in HR support, administration, or volunteer coordination.
- Strong organisational and communication skills.
- Knowledge of safeguarding and confidentiality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring light and joy to seriously ill children.
Volunteer: Trusts & Foundations Research & Applications
We are looking for a motivated volunteer to support our Trusts & Foundations team with research and grant writing. This is a fantastic opportunity to gain experience in the charitable sector, contribute to meaningful projects, and develop fundraising skills.
Key responsibilities:
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Research potential funders and funding opportunities
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Assist with writing and preparing grant applications
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Support reporting and administration for submitted applications
Time commitment:
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Ideally one day per week (flexible to suit your schedule)
Who we’re looking for:
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Strong research and writing skills, good attention to detail
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Organised, proactive, and able to work independently
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Discretion and professionalism when handling sensitive information
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Ideally some understanding or interest in T&F, fundraising, or the charity sector
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Previous research experience (academic or professional) is helpful but not essential
What You’ll Gain:
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Experience working in a high-impact fundraising team
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Training and support from a passionate, collaborative team
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A chance to make a tangible difference in the lives of seriously ill children and their families
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A reference upon successful completion of your volunteering
Join us and help make a real difference!
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Victory Afghanistan is a volunteer -led nonprofit providing free online English lessons and mentoring for Afghan girls and women who are currently barred from formal education. Our mission is to equip them with the skills and confidence to apply for scholarships and university placements abroad.
We are looking for a number of volunteer IELTS Tutors to support our mentorship-level students from January to May 2026. These students already have an IELTS level of around 6.0 and now need focused preparation to achieve higher scores required for university entry.
You will be teaching bright, ambitious young women who are eager to perfect their academic English, improve their fluency, and succeed in international admissions. Lessons are held online once or twice a week, and materials can be adapted to suit your teaching style.
Commitment: 1–2 hours per week (online) depending on your availability.
Programme duration: 16 weeks
Start date: Third week of January 2026
End date: Third week of May 2026
This is a critical role in helping our students prepare for higher education starting September 2026—your guidance can truly change lives.
The Alice Ruggles Trust is looking for 3 new Trustees in total, one of whom will act as the Treasurer.
The Alice Ruggles Trust is an organisation set-up by the parents of Alice Ruggles following her murder by her stalker. The charitys mission is to prevent what happened to Alice from happening to others and to bring stalking to an end.
Our trustees play a vital role in making sure that Alice Ruggles Trust achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Alice Ruggles Trust has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Alice Ruggles Trust to grow and thrive, and through this, achieve our mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Monday 18:00 – 20:00
Thursday 10:00 to 14:00
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.

