The Psychosynthesis Trust is a small educational charity that has a rich 50- year history of enabling human potential in the UK.  Our founders were pioneering leaders in education, psychology, science and spirituality and we continue to work at that nexus today.  Our purpose is to bring about wholeness in a fragmented world. 

We offer transformative learning experiences, counselling and psychotherapy and rooms to hire in the heart of London at our 92-94 Tooley Street building. 

Our values and our culture consider the whole, both in terms of individuals and society, as well as from an organisational perspective. We orientate to working with the qualities of love and will, bringing the principles of curiosity, inquiry and responsibility to our work and to each other.

The breadth and depth of The Psychosynthesis Trust’s training, counselling services and room-rental offering has developed significantly over the past 6 years.  With this increased growth and with the intention of wanting to help more people ‘know and transform themselves’, we are entering a new phase of the Trust’s life cycle.  As such, we are looking for a new Operations Manager who can help us develop and implement solid foundations and infrastructure from which to expand our work.  

The Context of the Operations Manager Role

As a member of the Operations team, you play a crucial role in maintaining the infrastructure for the community. It is part of a front facing team who are a first response for the building and all facilities. You will work with staff across all departments to make sure the core operations of the organisation are running effectively. Often troubleshooting live issues and thinking resourcefully about ways to respond to unusual and in-the-moment situations are part of this role.

A key focus for the Trust and for the Operations Manager in the coming years will be on imbedding integrated processes for the running of the building and developing excellent customer service standards.  We want the Trust to support the whole community in their different activities; be it delivering training, therapy, running events, or being a student. This role will also work closely with the core team with IT and systems issues and to build the team knowledge base, clarifying our ways of working to help support decision making and enabling improvements.

The right candidate will be a brilliant multitasker, able to juggle larger ongoing improvements with smaller day to day management. Keeping the longer-term goals in sight will maintain a smooth current state. You will have an appetite for wanting to understand how to grow and scale our operations to support our organisational growth, working closely with the Finance and Operations Director. We are looking for a candidate that is comfortable working with complexity and challenges that come along with process change while maintaining business as usual for customers.

We are looking for someone who is ready to support some exciting developments, as we have several large projects in motion that will be implemented over the next 6-18 months. You will be involved in changes that will improve the day to day running of our facilities at Tooley Street. 

We value diversity and the intersectionality of people and their backgrounds.  This is important to us as we seek to cultivate a creative and more expansive and inclusive attitude to difference in ourselves, our communities and our society.  So, we are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with being marginalised.

This is an exditing role for someone who wants to be part of a growing organisation on the pioneering edge of adult learning and education. We are a small team so there is great opportunity for personal and professional development and to feel like you are making a difference!

The Purpose of the Role

The purpose of the role of the Operations Manager is to lead, develop and to ensure implementation the overall strategy for The Trust’s operations functionalities.

 Summary of Responsibilities and Accountabilities

• Effective function of the building and its facilities; including operation, space, technical and function, as well as secure and compliant with Fire, Health & Safety legislation.
• Managing the roles that engage with our Community, ensuring the highest levels of service of our provision are upheld and that the impression and environment reflects that and of our values.
• Aligning with our Programmes and Counselling Services teams to ensure the provision best facilitates our core work.
• Strategically proactive on how we maximise our space and resource and what relationships can be forged with our neighbouring community that will impact this.

Key Functional Responsibilities and Accountabilities

• Building and Facilities function, including
  • Manage cleaning and caretaking of the building with our internal team, regulating hours worked to remain in “contact” with a team that works out of hours whilst being maintaining regular contact through email and phone (inside and outside of office hours).
  • Managing and reviewing all building and operational contractors, suppliers and services, ensuring we use organisations that align with our values and that we get the best quality of service within set budgets.
  • Maintaining building services, such as waste, heating, lift and internet, including updates and testing where necessary.
  • Managing the tangible assets of the Trust, including equipment and budgets.
  • Ensuring that the building complies with updated statutory requirements including Fire, Health and Safety legislation.  Supporting the whole team in building skills and knowledge base of those statutory requirements as part of the audit function.
  • Ensuring the impression and aesthetics of the building expresses our values and represents the quality that we provide in our core work.
  • Continuously assessing our environmental footprint and changing resources to reflect a better relationship and responsibility of the Trust’s climate.
  • Support of a potential building renovation in its planning, management and implementation stages.
  • Managing purchases and inventory, such as cleaning, stationery and refectory supplies, and ensuring logs and invoices are presented to Finance team.
  • Being available for any out of hours contact when emergencies arise.

• Community, including
  • Line management of Community Host and reception function, with an accountable overview of the Community Hosting Support team that requires recruitment.
  • To create an outstanding provision of service that is experienced by every facet of the community at all times.
  • Ensuring all Training and Counselling rooms are well maintained and appropriately equipped and set up to support Programmes team, course participants, students, trainers and room renters.
  • Develop strong working relationships with counsellors, trainers and room renters, ensuring inquiries and specific needs are met with positive outcomes.
  • Supporting the community in the launch of a new room booking system ensuring continuity of service.
  • Managing the standing orders of the room rentals, calculating these quarterly, and regular invoice management in liaison with the Finance team.
  • Review of all community agreements and collaborating with the Marketing and Communication Manager to ensure website content is up to date.
  • Develop an advisory Community Ecosystem that draws on the broadness of our building users and brings in the voice of the community to consult on feedback and matters arising.

• Core work support, including
  • Collaborating with the Programmes Director and the Programmes and Counselling Services teams to support the strategic needs of the core work of the Trust.
  • Administration and maintenance of the Student Lending Library.
  • Supporting all teams in everyday IT and systems support, whilst supporting skills and knowledge growth, and managing IT contracts and subscriptions through our Office365 platform.

• Strategy, including
  • Develop reporting of the room rental business to build and feed an annual strategy set out by the Finance and Operations Director in the Trust’s impact goals.
  • Develop the strategy to cultivate community, aligning with the Communications and Marketing Manager, enabling our community business model to be benchmarked, set out through market analysis, and consider how to position our provision.
  • Build new relationships locally to further cultivate our community with organisations and groups that align with our purpose and values, including our key stakeholders (local authority, First Mile).
  • Reduce the perishability of unused rooms by developing a strategy that introduces new organisations and groups to the Trust

How to Apply: 

Please explain in no more than 2 pages why you’d like to work for The Trust, what skills and attributes you will bring to The Trust, and what experience you have that fits with this role.   We are also interested in hearing about your life story and how this aligns to your purpose, strengths and interests. Please send this, along with your CV to Jamie Joyes, Finance and Operations Director at the address provided.  More information about this role can be found on the Trust’s website.

We are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with having been marginalised.

William Morris House is a vibrant community centre in Wimbledon closely aligned with the local Labour Party and trades union movements. We need an experienced, enthusiastic individual to put us at the heart of our communities.

We are looking for a House Manager to run our office,ensure the building is kept clean and safe, and be the primary contact for groups and individuals wishing to make use of our facilities.  S/he will report to a voluntary group of Directors.

Candidates should have at least 3 years' experience of working in a customer-facing administrative or estates role, be highly organised and be able to work independently as well as part of a team.

The post is 20 hours per week, spread across 5 days/ 4 hours per day.

We are an equal opportunity employer and celebrate diversity.

Closing date for applications: 5pm, 5th March 2020

The Camden Society (London) supports adults with a learning disability in their own home, at work and in their local community.

To build on the success of The Camden Society (London) over the past year, we are looking for a new Executive Director who has a lived experience of a learning disability.

The Camden Society (London) works from The Borders to Inverness and we are developing.

£17,330.89 - £20,389.29 for working equal to 2 days a week

Being a Service Quality Director

As the Service Quality Director you will work with the Managing Director to run the company.  You will check the quality of support The Camden Society (London) gives people with a learning disability.  You will also help people with a learning disability to control The Camden Society (London) and have their voices heard.

About You

• As a person with a learning disability you will:
• Use what you know about having a learning disability to help others,
• Talk and listen to lots of different people,
• Tell the other directors what they do well and what they must do better,
• Make decisions and plans about The Camden Society (London)

If you are interested in learning about this job, or know someone who may be interested, please contact

for an application pack.  We are happy to have written, voice or video applications.

Closing date to apply is Monday 9th March 2020.

Interviews will be held on Thursday 19th March 2020.

Successful candidates will work 2 days a week. You will have help and support to do this job.

The Camden Society (London) is an equal  opportunities employer.

Local Fundraising Relationship Manager

Homebased – covering East Yorkshire and Hull regions

£27,472 to £29,091 per annum pro-rata

Permanent

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as a Local Fundraising Relationship Manager supporting the East Yorkshire and Hull regions.

This role is homebased and will involve travel within the Community Team area and to team meetings regionally and nationally. Willingness to work unsocial hours in the evening and at weekends including some overnight stays away to attend meetings, training and workshops is required.

The role

As a Local Fundraising Relationship Manager at Guide Dogs, you will develop and implement a local plan as part of the community fundraising strategy delivering significant volunteer-led income through a person-centred approach. You will need to build effective relationships to empower and enable fundraising groups, donors and supporters to identify their fundraising aspirations and create plans to achieve them.

Who we’re looking for

In order to be successful in this role you will need the following skills and experience:

• Experience of professional fundraising or equivalent (e.g. marketing, sales, business development).

• Experience of working to and achieving financial targets and deadlines.

• Experience of increasing income through identifying and delivering new fundraising development opportunities.

• Experience of managing and developing fundraising groups and volunteers

• Excellent relationship manager and motivator of volunteers and fundraisers.

• Ability to take a strategic approach to developing fundraising support in the Community Team area. Ability to self-motivate, prioritise workload and resolve problems and issues.

To find the full list of requirements, please see the Person Specification within the Job Description below.

Benefits

This role is 19 hours per week offering flexibility on working day arrangements, with 26 days paid holiday (excluding bank holidays) a year pro-rata. As a charity, we’re always keen to support flexible working as best we can. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply

Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Assissted Accommodation provides individuals with temporary accommodation who have been homeless and who have varied support needs. Our clients are vulnerable single adults for who receive floating support to ensure that they settle into the service. 

Support Coordinators are assigned to clients and will provide weekly visits for around 20 to 26 clients. You will develop a Care Plan with them to enable them to self develop and progress. We aim to enable them to reach the targets they have set so that they can move on to becoming fully independent in the community.

Specifications

Essential:

• A caring empathic nature
• Have knowledge and experience in supporting people in the community
• Be confident in lone working, whilst using head office as a base.
• Have excellent communication skills and be able to converse with service users in an appropriate manner
• Understand the importance of confidentiality and be able to apply this to your role
• Able to follow good working practices and procedures.
• Be proficient in recording and reporting, keeping records, updating information on the current systems.
• Be knowledgeable in using IT systems including word and outlook and be willing to learn how to use other recording and monitoring systems used to ensure the efficiency of the company.

Desirable:

•  L 2 in Health and Social Care
• Confident in communicating with other community services, and or local authority departments who may be supporting the service user.
• Have knowledge or experience of Social Care practices and regulations
• Have knowledge and understanding of writing care plans and risk assessments
• An understanding of equality and diversity guidelines

Are you looking for a new career opportunity that’ll keep you on toes?

  Do you have a caring nature and enjoy helping others?

· Do you have good communication skills?

· Are you self motivated  when working alone?

If successful you will be joining the Floating Support Team who work with vulnerable adults with an array of complex support needs such as mental health, substance and alcohol misuse and homelessness.

Full- time and Part time positions available in a fast-growing organisation available for an immediate start with a competitive salary based on experience. 

Please attach a brief cover letter (max 300 words) telling us why you would be suitable for this role.

Mind in the City, Hackney and Waltham Forest is looking for a Clinical Services Manager to join our established Psychological Therapies team. We are looking for a qualified (minimum five years post qualification with UKCP/BACP/BPS etc) psychotherapist who has experience of managing a team. Experience of providing clinical supervision would also be beneficial. You will be responsible for the line management of a group of practising therapists, and you will have a working knowledge of safeguarding protocols. The role will include delivery of a therapeutic group for one evening a week, psychological assessment of clients for our talking therapy service, and delivery of long-term therapy to LGBTQ+/BAME community members with a history of trauma. The role will be split between management and clinical delivery. Previous experience of working within an IAPT service or Voluntary and Community Organisation would be advantageous.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please email us the attached equal opportunities form to the HR Team.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice.

Please ensure you attach your completed Equal Opportunities Monitoring Form to your application.

Administrative Services Manager

£30,000-£33,000 per annum depending on experience plus contributory pension

Full time 35 hours per week (Monday to Friday)

Reporting to the Director of Communications and Corporate Services.

Accountable to the Chief Operating Officer.

About us

The Diocese of Portsmouth comprises 90 parishes across Hampshire, Dorset, Berkshire (except Slough), South Oxfordshire, the Isle of Wight and the Channel Islands. Formed 19th May 1882 by the division of the Diocese of Southwark, the Diocese of Portsmouth has a presence in every community and can offer ministry and mission to all who come to us, working towards the Bishop’s vision of Bringing people closer to Jesus Christ through his church.

About You

Due to some changes within our team structure we are looking for an experienced and high-calibre candidate to join our small central team as our Administrative Services manager. You may have been a senior administrator, Office manager or company secretary, governance manager or board administrator or similar in a busy organisation.  You will have excellent communication skills and a great attention to detail. You will computer literate and proficient in office software applications and most of all you will be adaptable and flexible, a strong team player and a self -starter.

You will have a relevant degree 2:2 or above or equivalent experience and project management experience.

You will have an understanding and sympathy with the mission and values of the Catholic Church.

Main duties of the role

You will be supporting the Chief Operating Officer and senior leadership in ensuring the smooth governance and administration of the Roman Catholic Diocese of Portsmouth charity, and you will work closely with the main committees involved in the governance and allocation of resources for the Charity, this includes the Trustee Board and Trust Subcommittees. You will be responsible for the oversight of the office function and be the Data Protection Manager for the organisation.

You will work with the Senior Team to organise events for external stakeholders and supporters of the charity, and conferences and team days for the charity’s staff.

You will also provide important generalist support for the Senior Management Team on ad hoc projects associated with development of the business functions.

This role provides a unique opportunity to work at the heart of the Diocese and contributing to the ongoing development of a professional approach within the organisation. You will be expected to liaise directly with Trustees, Clergy and external stakeholders so it is crucial that you have well developed interpersonal and communication skills. You will need strong organisational and analytical skills for your day-to-day work, displaying meticulous attention to detail and a high level of efficiency.  You will exhibit exceptional diplomacy and tact, and a high level of professionalism.

While we are committed to staff development, the central team is small and therefore this is a role for an experienced person it is not suitable for a new graduate.

If you would like a confidential discussion about the role please contact:

Heather Hauschild – Chief Operating Officer

Please apply by sending in the following:

Covering letter:  Please tell us how your motivation, values, skills, experience and personal qualities demonstrate your suitability for the role (around 500 words). Please make it clear why you are excited about this role, and why you specifically want to work for the Diocese of Portsmouth.

Current CV and the details of two referees: This should include full education and employment history (including dates, with no gaps left unexplained). Please include your current or most recent employer as one of your referees

Closing date for applications: Friday 28th February 2020 at 13:00pm

Interviews: TBC

Notes to candidates

1. Interviews: all shortlisted candidates will be invited to attend a face-to-face interview.

2. Unsuccessful applications: if you have not been contacted within 3 weeks of your application, we regret that you will not have been offered an interview on this occasion.

3. General: this post will be subject to review under the relevant Diocesan Terms and Conditions of Service.

4. New employees to the Diocese will be subject to a probationary period of six months.

Job purpose

The post-holder will be part of a small team supporting the governance needs of the Diocese of Portsmouth and maintaining an efficient administrative function.

To ensure that the Diocese has in place the governance framework, policies, procedures and support it needs to function as an effective Charity.

The post-holder will manage the development and implementation of governance policies and procedures and provide advice on wider governance issues.

The post-holder will be expected to provide comprehensive and high-quality secretarial support to the Trustees and Subcommittees, ensuring that they have the support required to enable them to fulfil their functions and responsibilities effectively, meeting the requirements of the charity commission legislation and policy framework.

Main accountabilities

1. To provide comprehensive and high-quality secretarial support to the Trustees, the Finance Audit & Risk and Remuneration Committees, and other Committees or advisory groups as required, and managing the relevant budgets

2. To work closely with the Senior Leadership Team to develop the Trusts work programme,

 3. To provide support to the Senior Leadership Team( SLT)

4. To ensure good quality information flows between the senior management and trustees

5. To oversee compliance with Trust governance policies, procedures and relevant provisions in legislation

6.To provide clear and effective line management for the Administrative assistant

Governance, Compliance and Board Management

• Work with Secretary to Trustees and the Chief Operating Officer to set and manage meeting date schedules for all Board and Committees to achieve efficient diary management.

• Capturing the outcomes of meetings and taking responsibility for communicating these throughout the organisation, obtaining updates from action owners and preparing a report on the status of completion.

• Prepare papers for the Trustee Board, and other Board committees.

• Organise and administer meetings, including taking and distributing minutes.

• In conjunction with the Secretary to Trustees, organise the Trustee training days.

• Responsible for keeping the register of signing and sealing official documents.

• Providing direct advice and guidance to chairs and members in meetings on matters relating to regulation, governance and constitution.

• To attend, prepare agendas for and take minutes at meetings of key management committees, including the Senior Leadership Team.

• Develop draft reports for regulators (principally Charity commission) including serious incident reporting.

• Liaise with legal advisers as directed.

• Work with senior leaders to develop risk reporting and board assurance framework.

• Take a lead role in ensuring Information Governance (GDPR) Compliance acting as the Data protection manager for the organisation.

• Develop Organisation Risk reporting and Board Assurance.

• Supporting the Chief Operating Officer in making sure the decisions of the Trust boards are implemented.

• Keeping handbooks for staff and trustees up to date.

• Supporting the induction of new Trustees.

• Deliver specific training related to portfolio as required, for example for parish administrators.

Training and Events Management

To work with the Senior Leadership Team to organise:

• Charity-wide events such as the annual parish administrators conference, other seminars, gatherings and events as required. This includes the logistical arrangements, liaising with speakers and venues as well as ensuring dissemination of notes and tracking actions.

• To undertake a range of ad-hoc tasks, projects and responsibilities for members of the Senior Leadership Team in accordance with management requirements and organisational demands.

• To act as a representative of the organisation on behalf of the Senior Leadership team at external conferences, meetings and other events as agreed with the Chief Operating Officer.

Project Management

• To lead on specific projects or pieces of work, undertaking research, and writing reports on behalf of the Senior Leadership Team.

• To work with the property team to ensure the presentability of head office premises and to arrange improvements and repairs.

Values

• To maintain the ethos and values of the Catholic Church and positively promote the work and activities of the Catholic Church.

• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
   

Person Specification - Administrative Services Manager

Supporting Evidence

In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification.Knowledge, Training and

Experience

Degree in relevant subject (or equivalent )

RSA level 3.

GDPR/Information governance related qualification.

Demonstrable experience of Governance and compliance in an administrative environment and working with computerised data systems.

Working Knowledge of risk management and board assurance.

Excellent written communication skills and command of the English language to draft letters, briefing notes etc. and meticulous attention to detail.

Experience of working for senior staff at board level in a busy environment.

First class organisational skills including the ability to prioritise work, balance conflicting priorities, monitor progress and exercise judgement about chasing progress as necessary.

Experience and proficiency in minute taking and keeping actions trackers and excellent records.

Advanced proficiency in use of Microsoft Office including Word, Excel and Powerpoint.

Knowledge of the values and teaching of the Roman Catholic Church.

Understanding of Data Protection legislation.

Communication Skills

Excellent interpersonal skills and the confidence to deal with people at every level.

Ability to work effectively as part of a team.

Problem solving skills.

Equality and Diversity

Understanding of and commitment to equality of opportunity and good working relationships.

Autonomy

Able to work on own initiative, organising and prioritising own workload to set deadlines.

Other

An ability to maintain high degree of confidentiality and trust.

Good time keeping.

Positive and flexible approach to work.

Responsible for the planning and delivery of weekly Youth Club & Adult Club for teenagers and adults with additional needs and disabilities.

Hours of work:Adult Club: 7 hours per week (51 weeks) to include Tuesday evening; Youth Club: 7 hours per week (36 weeks) to include Monday evenings

Purpose of the role:

Plan, oversee and deliver both the weekly Youth club and the Adult club.  Planning hours (3.5 hours weekly for each club) will ideally be worked during office opening hours Monday to Friday 9am to 3pm; flexibility on working times within these hours can be offered.

Plan and organise activities and outcomes for members attending the clubs. 

Create and record activity plans, risk assessments, care plans, measurable outcomes, and implement behavioural strategies for each member where needed.

Directly manage and supervise support staff and volunteers at the club.

Key Responsibilities:

Working with adults with a varied range of additional needs and disabilities.

Encouraging group and peer interaction through well-planned, meaningful activities.  Organising all associated equipment and resources.

Promoting and supporting the development of social, communication and independent living skills.

Ensuring that all safeguarding policies and procedures are followed and implemented.

Planning activities within designated budgets, accounting for all expenditure

Undertaking risk assessments as needed to ensure that everyone is safe; recording any incidents and following charity policies and procedures as appropriate.

Recording of attendance, signing-in and collection of payments.

Designing and implementing appropriate behavioural strategies for each member as needed in accordance with charity policies and procedures.

Communicating and liaising with parents and carers where needed.

Previous professional or personal experience of working with disabled people is essential.

NYAS is the leading provider of advocacy and associated service across the UK. NYAS shares the opinion that every child or young person experiencing care should have the same chance to live happy, healthy and rewarding lives as their peers. At NYAS we listen to what children and young people want, care about what they say and empower them to get their voice heard. We ensure their wishes and feelings are expressed and acted upon to improve their situation and help them to build a better future.

If you are looking for a rewarding role with an organisation that makes a difference to young people’s lives, we want to hear from you.

We are currently recruiting for a Service Manager who will have the responsibility for local authority commissioned Advocacy and Independent Visitor services in Lancashire, Cumbria and West Yorkshire, as well as some independent services to other providers.

In this role you will be responsible for the management and support of staff delivering these services and you will also be expected to support new services in the surrounding areas. Other key responsibilities the Service Manager will hold includes:

• Responsibility for the development, co-ordination and delivery of identified services according to the opportunities and service specification of the contracts commissioned in the region.

• Convene, co-chair and participate in meetings in consultation with the operations manager/ director and to support and participate in training events and any promotional work of NYAS.

• Liaise and maintain effective working relationships with all relevant agencies and stakeholders in accordance with the development strategy for the region

• Identify opportunities for the growth of potential NYAS projects beyond that of local authority contracts.

• Have responsibility for the development, co-ordination and delivery of identified services according to the opportunities and service specification of the contracts commissioned in the region.

You must have a professional qualification in social work or another relevant field and have substantial proven practice experience in delivering direct work to children, young people and vulnerable adults in a social care setting. You will also need to have experience in supervising staff and volunteer as well as experience and understanding of budgets.

Due to the geographical area of our services, we are looking for candidates who reside within Lancashire, Cumbria and West Yorkshire. This is a home based role but you will be expected to travel widely according to the demands of the post.

In return for joining NYAS you will receive the following benefits:

• 26 days annual leave plus bank holidays, increasing to 30 days after 5 years (pro rata)

• Company sick pay

• Salary sacrifice pension contributions

• Learning and development opportunities

• Cycle to work scheme

For more information please view the attached recruitment pack which contains the job description and person specification.

Note for candidates - please apply through our website and when completing the application form, it is important that you refer to the person specification within the job description and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

NYAS is an equal opportunities employer

We reserve the right to close this vacancy early once we receive a high number of applications.

Previous applicants need not apply.

This is an exciting opportunity to to provide an excellent level of supporter care to our supporters by ensuring all donations received by Muscular Dystrophy UK are coded and processed in a timely fashion and that all supporters are acknowledged and thanked within the relevant agreed timescale.

Applicants

The successful candidate should have:

• Experience of a busy work environment or similar where multi tasking and working to deadlines is the norm
• Exposure to the donation process and communicating with supporters.

Expectations in the role

• To act as the first point of contact for the resolution of complex queries and complaints;
• Recognise fundraising, engagement and retention opportunities when talking to supporters.
• Respond to queries received by phone, email and post and assist the team in doing the same.
• Process donations, acknowledging supporters and sending out materials as appropriate.
• Compile routine reports including all feedback received by the charity

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 70,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, season ticket loan, ride to work scheme, health cash plan, and an employee assistance programme.

Location

This role is based at our office in Southwark, London. It is within a short walking distance of Southwark and Borough Tube stations. It is also a short distance from Waterloo Station, London Bridge Station and Blackfriars Station. We are also a 5 minute walk from the Tate Modern and Southbank, perfect place to go for lunch during the warm summer months.

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role.

*Unfortunately due to the high volume of applications we receive we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives all 14-24 year olds the chance to develop skills for life and work. We engage, inspire and empower over 300,000 young people a year across the UK and from every possible background.

The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills based challenges inspire, guide and support young people to achieve.

We believe that anything is possible and the possibilities are endless. The positive effects of the DofE are proven and far-reaching. Communities are enriched with passionate and driven volunteers, businesses benefit from work-ready, competent recruits and young people are given the confidence to shine.

We are looking for a replacement Adult Training Officer to join our UK Services team in Windsor.

The Duke of Edinburgh’s Award is delivered in the UK by over 3,500 organisations. In total, these organisations rely on about 40,000 amazing and dedicated staff and volunteers to deliver DofE programmes. The range of roles they undertake includes DofE Managers, Leaders, expedition staff and administrators.

The Adult Training Officer role offers a great opportunity to help manage and shape the

various training courses that the charity offers to staff and volunteers. The role holder will ensure that appropriate training is defined and offered to all staff and volunteer roles.

Based predominantly at our Windsor office, we are looking for someone who will be responsible for the day-to-day maintenance of our present training courses as well as developing new resources and programmes.

There is a strong focus on support to our Regions and Country offices to ensure we deliver on

the demanding and rapidly changing needs of a dynamic and successful organisation. This

will be achieved by working closely with key stakeholders across the charity. Additionally,

you will work with our technology colleagues in identifying and implementing improvements and changes to the systems that we use to manage and monitor training delivery.

Importantly you will be able to help staff understand the benefits of a quality training provision.

Please visit the DofE website for full details.

If you think you have the desired skills and experience then please apply online.

The closing date for all applications is Sunday 1st March 2020 at midnight.

First interviews will take place on Friday 13th March 2020 and second interviews will take place on Tuesday 17th March 2020 in Windsor.

Successful applicants will be required to undergo either a Basic or Enhanced DBS check.

All DofE staff support the charity’s Mission, Vision and Values;

Our Mission is to inspire, guide and support young people in their self-development and recognise their achievements.

Our Vision is to reach more young people from diverse backgrounds and equip them as individuals to succeed in life.

Our Values are:

Together we have passion

We have strong belief in our Vision, Values and Mission; We care about the cause; We care about the results of our actions; We want to make a positive difference.

Together we are ambitious

We are driven; We are achievement focussed; We have a desire to succeed.

Together we are better

Together we are greater than the sum of our parts; We achieve more by collaborating with colleagues.

Together we demand quality

We will be and do our best; We expect maximum individual commitment and performance; Each of us will make a positive difference

Salary: £33,000 - £37,000 (+ £3,000 London weighting for South role)

Locations: London (Regional Manager, South) or Manchester (Regional Manager, North) with travel to Leeds in July/August

Contract: 8 months (maternity cover)

Start date: May/June

Unlocked Graduates is an award-winning organisation that aims to change the way we develop society’s future leaders, as well as how we think about prisons and prisoners by focusing on rehabilitation and addressing the damage and cost of reoffending.

The role

The regional manager, with the support of the Head of Region and Programme Director, sets the culture, ambition and quality of the programme in their region. As such, the regional manager is a critical bridge between the central head office team and the regional team. For this, communication, teamwork and feedback skills are essential.

It is imperative that the regional manager shares the passion, drive and work ethic to make Unlocked’s vision a reality. Enthusing and empowering others will be critical. This centres around governors of prisons in the local area, both before and during placement and also includes local organisation and individuals. Gaining the support of local stakeholders is key for the programme’s success.

They will lead a team of Mentoring Prison Officers (MPOs), supporting their development so that they can effectively support the participants on the wings. This will include delivering training on coaching, mentoring and adult facilitation.

The regional manager will take responsibility for the performance of the participants in the region, striving to develop staff and systems as appropriate to maximise participants’ impact on prisoners and the prison system.

For further details and how to apply, please click the apply button below to be re-directed to our job’s portal.

Closing date: Monday 16th March at 9am

Interviews, Manchester: Tuesday 24th March

Interviews, London: Wednesday 25th March

Emerging Futures greatest resource is its people, so we also offer our employees generous annual leave, pension and other benefits.

Emerging Futures are looking to recruit an exceptional and experienced operational manager who has a proven track record in managing front-line substance misuse recovery and housing services.

As a member of the Senior Management Team, you will oversee, shape and develop our services across Gloucestershire.

You will be responsible for our contract with Change Grow Live, developing a Recovery Coaching model and delivering part of the Foundations of Recovery behaviour change programme. You will also be managing two of our Housing Related Support Services that are informed by both harm reduction and ‘Housing First’ principles.

You will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.

Emerging Future’s work has a measurable impact on people’s lives and strengthens communities.We reduce the demand for health and social care services, including Primary Care, Hospital Care, Community and Mental Health Services.
 

Our Passion Statement

At Emerging Futures, we believe that everyone has the potential to change, grow and learn and to achieve the best they can in everything they do. We know it takes courage and commitment to change, which is why we have a passion statement, rather than a mission statement. To us, being passionate means: 

• celebrating success and achievement
• creative and daring enough to innovate
• determined to persist when things get tough
• brave enough to say when something isn’t good enough
• humble enough to accept and learn from criticism
• willing to take responsibility for making things better

Above all, being passionate means having the desire to nurture, facilitate and empower others to reach out with hope to achieve their full potential.

This job is for you if…

• You are someone who is committed to our passion statement and shares in our belief in the inherent capacity and potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities.
• You are passionate about recovery and an advocate of asset-based, collaborative working practices from first point of contact, with a long-term vision to create hubs for sustained community development.
• You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised and professional.
• You are able to demonstrate that your personal ethos and work ethic mirrors the values of EF. 
   

What you will be doing

• Providing strong, visible operational leadership and direct line management to the teams responsible for the delivery of the Gloucestershire contracts.
• Coaching, supporting, training and supervising your teams to enable them to grow and reach their fullest potential.
• Delivering a harm reduction approach, facilitating Asset Based Community Development and developing access to mutual aid and recovery support.
• Strengthening external partnerships with community agencies and resources, including other supported housing providers and treatment agencies.
• Acting as an ambassador and regional lead for the voice of people in recovery, networking widely to build new and existing relationships. 
• Ensuring the services, you are responsible for fulfil their contractual, responsibilities.
• Managing and monitoring the service budgets, ensuring monthly reporting of spend against budget.
• Implementing systems to collate, monitor and report data accurately and in a timely manner.

• Leading on Information Governance across your services, promoting, facilitating and developing audit and the management of risk.
   

Some of the skills, knowledge and experience you will have

• A passion about recovery and an advocate of asset-based, collaborative working practices from first point of contact to sustained community development and independence. 
• Degree level qualification OR equivalent experience gained to demonstrate ability.
• Experience of managing adult social care services within the third or public sector.
• Experience of developing partnerships and working collaboratively with other organisations.
• A keen and comprehensive awareness of current recovery orientated systems and interventions, understanding specific ways to support staff with lived experience.
• Excellent leadership and line management skills and the ability to enthuse, motivate and develop teams.
• Fun, approachable, energetic, confident, warm, creative, empathetic, determined, ambitious, flexible, resilient, discreet, organised and professional.
• A flexible attitude towards your work and a knowledge of local services and geography in Gloucestershire.
• Full driving licence and access to a car.

• Be a member of the Young Adults Service with responsibility for the delivery of services to young people within the Jewish community experiencing mental health difficulties.

• Establish a network of relationships with educational, vocational and leisure facilities.

• Provide outreach support to Young Adults in line with a “whole team approach” working with key individuals in mutually agreed settings.

• Contribute to the development and delivery of a high quality, needs led, innovative mental health service for Young Adults.

• Be involved in service evaluation.

• Develop and implement preventative strategies

Duties and Responsibilities

• Work as a member of the developing Young Adults Service. Supporting members of the Jewish Community experiencing issues with their mental health, in collaboration with key individuals such as families, carers, teachers as appropriate.

• Manage a 1:1 caseload.

• Support young adults with their recovery journey enabling them to identify their goals and work towards them.

• Provide a service, which promotes recovery, identifies people’s needs and strengths, is user centered, holistic, and promotes safety and positive risk taking.

• Participate in the setting up and running of service user and carer groups, which promote confidence building, meaningful occupation and recovery.

• Liaise with appropriate statutory and non-statutory organisations and signpost where appropriate. • Provide an outreach approach.

• Provide specialist assessments and holistic interventions, using tools such as Y.ROC, to inform a meaningful support plan in line with the service user involvement strategy.

• Re-assess using Y-ROC on a three-monthly basis to evaluate progress and re-evaluate the support offered.

• Use the Y.ROC assessments for evaluation and help inform future service needs. • Work effectively using a whole team approach as required. 

• Contribute towards the process of clinical governance and quality improvement initiatives, ensuring there is a robust monitoring and audit programme in place

• Create and maintain local partnerships and relationships within the Jewish community and beyond, supporting the development of resilient communities and an environment that enables and supports mental health recovery, and identifies and implements preventative strategies.

• Maintain own personal development and keep up to date with current knowledge and health and social care agenda.

• Maintain awareness of current thinking and new developments in mental health care of young adults.

• Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments.

• Compliance with the Equality Act, and health and safety legislation.

• Provide a service which adheres to policies and procedures including following safeguarding and rise assessment practice.

• Attend regular supervision with a named supervisor, incorporating this into practice.

• Attend relevant meetings.

• Participate as a supervisor for trainees, volunteers and other staff members as appropriate to your level of experience and in line with your line managers guidance.

• Participate in the organisation’s appraisal process.

• Ensure that all activities are operated consistent with the values of Jami and the Jewish Community with which you serve.

• Carry out any other necessary duties or tasks as requested by your line manager or another designated senior manager.