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Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced and motivated fundraiser to build on our strong foundations, develop new opportunities, and help ensure that The Gatehouse can continue providing life-changing support to adults experiencing homelessness, poverty and exclusion. Applications will be considered on a rolling basis until a successful appointment is made.
Provide sanctuary now and support for the future, helping people experiencing homelessness, poverty and social exclusion to build lives of dignity.



The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Grants Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity to join a growing Grants & Impact Team, overseeing grant giving and grant management processes within Alder Hey Children’s Charity.
A senior member of the Grants Team, the post holder will manage Alder Hey Children’s Charity’s grant awarding process, providing approximately £5m of grant awards to the Alder Hey NHS Foundation Trust (the ‘Trust’) per year, with ambitions for significant growth.
The Grants Manager will help develop and implement multi-year strategies to support the identification of fundraising needs and grant requirements. In doing so, the post holder will work closely with both Trust colleagues and our charity fundraising and marketing teams.
The post holder will report to the Director of Grants & Impact (DoG&I) and line manage the Senior Grants Officer and Grants Officer.
Main Duties/Tasks:
Strategic Planning, Financial Management & Reporting
- Work collaboratively with the DoG&I to develop and implement strategic, multi-year plans and budgets.
- Monitor progress against strategic plans, budgets, Key Performance Indicators and produce reports for key meetings such as the Charitable Spending Committee.
- Work with the Trust to identify upcoming funding requirements. Support the development of funding priorities, proposals and projects in line with the strategic direction of the Trust and Charity.
- Support the development of internal and external partnerships in line with our strategic plans and priorities.
Grant Applications & Awards
- Develop and oversee the grants application process, ensuring it aligns with the charitable spending strategy and is accessible to all applicants across the Trust.
- Manage the grants awards process, ensuring that applications are reviewed and approved in line in a timely manner within the agreed authority levels.
- Support grant applicants through the process, linking them with the relevant fundraising team and other colleagues where appropriate.
- Provide successful applicants with award letters and grant terms and conditions, tailored as required, with the support of the Grants Senior Officer and Officer.
- Work with the Finance Team to collate financial information on grant awards for reporting to the Charitable Spending Committee and funders.
Communication & Relationships
- Lead on the promotion of opportunities available to apply for Charitable Funding.
- Develop key relationships throughout the Trust that support the grant award and reporting process.
- Develop relationships with the Youth Forum, enabling youth voice in grant making.
- Work closely with the Impact & Insights Manager to ensure that grants awarded are likely to have impact and that this is a central part of the Charity’s grant making.
- Work proactively with the Fundraising and Marketing Teams to ensure that sufficient information is provided in relation to planned and approved grants and appeals.
- Develop and maintain strong working relationships with the Finance Team, working together to ensure financial accuracy and a smooth process of grants management.
- Help promote and maintain a positive culture within the Grants & Impact team.
- Line management of the Grants Senior Officer and Grants Officer.
Innovation & Development
- Work collaboratively with the Digital & Database Manager and Impact & Insights Manager to develop the CRM system for tracking grant awards and reporting data.
- Be a specialist in grant awarding and maintain strong knowledge of relevant legislation and good practice.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support on events run by the fundraising teams where required.
- Any other reasonable duties as required by your line manager.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 27th July 2026
Interviews will be held in person at Alder Hey on Monday 10th August 2026
The client requests no contact from agencies or media sales.
This is a brilliant opportunity for an experienced charity finance professional to join a friendly, values-driven organisation at an important point in its development.
Carers Support Bristol and South Gloucestershire is entering a new strategic period, and we are looking for a Finance Manager who wants support real change. You will have the chance to shape how we plan, report, forecast and make decisions, helping us build strong financial systems that support high-quality services for adults, parent carers and young carers across Bristol and South Gloucestershire.
The role is available due to the upcoming retirement of our current Finance Manager, creating an opportunity for someone to bring fresh insight, strengthen our processes and work closely with the CEO, Treasurer, Senior Management Team and Finance Officer.
You will lead the day-to-day finance function, produce monthly management accounts, oversee payroll, support budget holders, manage cash flow forecasting, review investments, strengthen financial policies and controls, and provide financial modelling for funding applications, tenders and service planning.
This is a varied and influential role where your work will directly support better decisions, better use of resources and stronger services for unpaid carers, who play such a vital role in our communities.
We are looking for someone who can combine technical finance skills with a practical, collaborative approach. You will be confident explaining financial information clearly to non-finance colleagues, spotting risks and opportunities, and helping managers understand the financial impact of their decisions.
You will be joining a supportive team where flexibility, trust and shared purpose matter. We offer hybrid working, a part-time senior role with real influence, and the opportunity to help shape the future of a respected local charity.
About you
You will bring experience of charity, not-for-profit or comparable financial management, with strong skills in management accounts, budgeting, forecasting, payroll oversight, financial controls and reporting.
You will be comfortable managing a small finance team, improving systems and processes, working with auditors and trustees, and supporting organisational efficiency without losing sight of the people and purpose behind the numbers.
Most importantly, you will want to use your finance skills in a role where they make a real difference.
Why join us?
At Carers Support BSG, you will find a warm, committed and practical team working to improve life for unpaid carers of all ages. We support adults, parent carers and young carers through advice, information, assessments, groups, wellbeing support, hospital and GP-based services, and community connection.
You will have flexibility in how you work, the support of an experienced team and the space to help modernise our financial planning and reporting as we develop our next strategy.
If you are looking for a finance role where you can be both hands-on and strategic, where your judgement will be valued, and where your work will help sustain services that matter deeply to local people, we would love to hear from you.
Key responsibilities include:
• Leading the finance function and line managing the Finance Officer.
• Producing accurate monthly management accounts and financial reports.
• Supporting the CEO, Treasurer, SMT and trustees with financial insight and decision-making.
• Leading budgeting, forecasting and cash flow planning.
• Supporting funding applications, tenders and contract planning with robust financial modelling.
• Overseeing payroll processes with the Finance Officer.
• Reviewing investments, reserves and cash holdings.
• Maintaining strong financial controls, policies and procedures.
• Identifying financial risks, operational efficiencies and areas for improvement.
• Supporting the annual audit and statutory reporting requirements
There’s lots more we could tell you, but why not apply and come and see for yourself. If you’d like any further information, please email us.
Please visit our website for all the information you need and details of how to apply. All completed applications should be returned to our recruitment email address.
Closing date for applications is 13th August 2026 @ 12 noon with interviews at our offices in Fishponds on 3rd September 2026.
We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As a Support Caseworker, you will provide timely, compassionate and person-centred support to individuals and families referred to our services. Through structured holistic conversations, you will identify individual needs, develop personalised support plans, and help people access information, practical guidance, peer support and appropriate internal and external services.
Working closely with colleagues, healthcare professionals and partner organisations, you will support individuals to navigate key stages of their journey, ensuring they feel informed, empowered and connected to the right support at the right time. You will contribute to the consistent delivery of high quality support pathways while maintaining accurate records and working in line with safeguarding, consent and data protection requirements.
This role does not provide clinical advice but works collaboratively with healthcare professionals and other partners to ensure people receive the support they need.
Main tasks and responsibilities:
- Manage referrals, make timely first contact, obtain consent, agree support plans, and maintain accurate CRM records.
- Deliver holistic needs assessments, identify priorities, and develop and review personalised support plans.
- Provide compassionate, person centred support, helping individuals navigate key stages while ensuring timely progression through agreed pathways.
- Signpost and refer individuals to appropriate services, encourage engagement with support options, and work collaboratively with healthcare professionals and partner organisations.
- Maintain high quality records, capture outcomes, monitor risks, and contribute to service evaluation and continuous improvement.
- Identify and escalate safeguarding concerns, comply with GDPR and organisational policies, and maintain professional boundaries.
- Build effective relationships with colleagues and external partners, represent the organisation professionally, and contribute to the ongoing development of high-quality services.
Other responsibilities:
- To ensure all activity complies with data protection legislation, GDPR requirements and organisational policies.
- To represent the charity externally if required and to undertake other such tasks as required by the line manager.
Working arrangements
- Permanent Contract
- Full time: Monday to Friday, 35hours/week
- Hybrid working arrangement
- All necessary equipment provided
About Us
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So, everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join the charity. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
What we offer
At Muscular Dystrophy UK, you'll have the opportunity to do meaningful work that makes a real difference to the lives of people living with muscle wasting conditions. We are committed to creating an inclusive, supportive workplace where colleagues can thrive and enjoy a healthy work-life balance.
In return, we offer a competitive benefits package, including:
- 25 days' holiday (pro rata), increasing by one day each year after five years' service, up to 30 days, plus bank holidays.
- Time off in lieu for approved out of hours work.
- Employer contribution of 5% with a minimum employee contribution of 3%.
- Death in service cover from your first day of employment.
Health and wellbeing
- HSF Health Plan, including cashback on healthcare costs for you and your family.
- Employee Assistance Programme (EAP) offering free, confidential advice and support.
- Health and wellbeing resources, including Healthy Living support.
- Access to osteopathic treatment through the UCO Clinic Community Partnership.
- Discounted gym memberships.
Lifestyle benefits
- Employee discounts at a wide range of high street and online retailers.
- Interest-free season ticket loans.
- Cycle to Work scheme.
- Discounts on cinema tickets, live events and much more.
How to Apply
Please complete our application and include:
- Your CV and Cover Letter (PDF or Word format).
- Responses to the application questions
Important information
- This role is open to candidates based in the UK who have the right to work in the UK.
- Applications that do not include all the requested information may not be considered.
Next Steps
Application deadline: Monday 20 July 2026, 11:59pm
Please note that we reserve the right to close this vacancy early if we receive a high volume of strong applications
Interviews: Week commencing Monday 27 July 2026.
Expected start date: August 2026.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know. We will work with you to understand your needs and make the recruitment process as accessible as possible.
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
About the role
To manage all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern’s work.
Our new shop in Derry City is a thriving, busy hub that represents the future of charity retail - a modern, vibrant space that has brought new energy to Castle Street since opening in June. As a dynamic addition to the high street, it showcases how charity retail can inspire communities while supporting Concern's life-saving work.
You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
- Ensuring a high standard of customer service
- Achieving targets to maximise income
- Maintaining a high standard of creative visual merchandising
- Actively recruit volunteers and establish the shop in the local community
- Generate stock to fill the shop
About you
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland
Concern Worldwide operates a growing retail network of eight shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. Due to the nature of this role, flexibility is required.
We are happy to consider candidates interested in either part-time (28 hours per week) or full-time (35 hours per week). Flexibility required.
Appointment will be subject to a six-month probationary period
If you require a paper application form, please contact us.
Salary: £25,907 - £28,786 full time - based on full time, 35 hours per week.
New employees typically start at the beginning of their pay band.
Deadline: 26th July 2026.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a leadership role within User Voice’s Midlands team, managing our new flagship Leadership Academy, in partnership with Unlock, and our Lived Experience insights programme with NHS England (East & West Midlands).
The Leadership Academy is designed to create credible, recognised leadership pathways for people in prison and on release, and aims to develop resilient, confident, socially aware, and practically skilled leaders who can positively influence their environments, progress into employment, and contribute to systemic change. The Academy will run its first pilot at Peterborough Prison.
Our two NHS England programmes embed lived-experience insights directly into Health and Justice commissioning, procurement, and service evaluation. and supports a Lived Experience Panel who provide structured input to ensure services are informed by real experiences across the care pathway
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone experienced in leading complex projects and managing teams and partnerships.
Terms & Conditions
- Full-time
- Permanent
- Up to £40K dependant on experience
- Bank holidays plus 25 days holiday pro-rata.
- Probationary period: Six months
- You must be off community order / prison license
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Women’s Recovery Refuge
Location: Burnley – on site.
Hours: Full time, including participation in an on‑call rota
Contract: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About the service
Safenet delivers specialist services across Lancashire and Greater Manchester, supporting adults and children affected by domestic abuse through safe accommodation, community services, recovery support and prevention work.
This role is based at Jane’s Place which provides 24‑hour accommodation and specialist support for women who are experiencing domestic abuse and who want to address substance use, mental ill‑health, or other complex needs as part of their recovery journey.
At Jane’s Place, many of the women we support have been excluded elsewhere. We don’t see “complexity” as a problem to manage, but as a response to trauma – and recovery as something that happens in healthy relationships, community, safety and hope.
This service sits at the intersection of domestic abuse, addiction recovery and mental health, and we are proud to offer a psychologically informed, trauma‑responsive environment where women are supported to rebuild their lives on their own terms.
About the role
As Service Manager, you will lead and be accountable for the refuge and lead a skilled, compassionate team delivering round‑the‑clock support to women and their children.
You will be a values‑led leader who understands recovery, trauma and risk, and who can balance clarity and accountability with warmth, curiosity and care.
You will:
- Lead and support a multidisciplinary refuge team working with women affected by domestic abuse, substance misuse and mental ill‑health
- Create a culture of psychological safety, reflective practice and trauma‑informed care
- Oversee the safe delivery of a 24‑hour residential service, including participation in an on‑call rota
- Ensure high standards of safeguarding, risk management, and housing management
- Work in partnership with recovery services, mental health providers, criminal justice partners and local authorities
- Support staff to hold hopeful, recovery‑focused relationships with women, even where progress is non‑linear
- Use lived experience insights, feedback and data to continually shape and improve the service
This is a hands‑on leadership role for someone who believes deeply in capacity for change and recovery – even in the most challenging circumstances.
We’re looking for someone who…
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
- Experience of leading and developing staff teams in high‑pressure, emotionally demanding services
- A strong understanding of domestic abuse, recovery, and trauma
- Knowledge of harm reduction, recovery‑focused approaches and systems change
- Confidence managing risk, safeguarding and complex decision‑making
- The ability to hold boundaries without losing humanity
- A commitment to women‑only, feminist and survivor‑informed practice
For further information about the role, please visit the Role Profile.
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.
Initial calls with our Recruitment team will take place on the 5th August, with interviews scheduled for the 11st August.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Domestic Abuse service in Tower Hamlets.
Sounds great, what will I be doing?
You will lead a specialist refuge service providing safe accommodation and support to women and children fleeing domestic abuse. You will ensure a high-quality, trauma-informed service that empowers individuals to rebuild their lives, while promoting an anti-racist, intersectional and strengths-based approach in line with Hestia's values.
You will oversee all aspects of service delivery, including safeguarding, case management, move-on planning and support activities, ensuring women and children receive effective, person-centred support. You will also be responsible for the management of refuge properties, maintaining safe, secure and welcoming environments, and overseeing health and safety, housing management, repairs and voids.
The role includes leading and developing a team of refuge and children's workers, providing supervision, performance management and professional development opportunities to maintain a skilled and motivated workforce. You will also ensure compliance with contractual requirements, manage budgets, monitor performance and use data to drive continuous improvement.
Working closely with partner agencies and local networks, you will represent Hestia in multi-agency settings, building strong relationships with housing, health, social care, education and community organisations to ensure women and children can access the support they need to achieve positive outcomes.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have experience leading and supervising teams within a domestic abuse, refuge, housing or supported accommodation setting, with a strong track record of delivering high-quality, person-centred services and managing risk for women and children affected by domestic abuse. You will be confident monitoring performance, maintaining high standards and supporting individuals with multiple and complex support needs.
You will have a strong understanding of domestic abuse, safeguarding, housing rights and welfare benefits, including legislation relevant to survivors of domestic abuse. Fluent in at least one South Asian language, you will be able to communicate effectively with women who do not feel confident using English and demonstrate a commitment to inclusive, culturally responsive support.
The successful candidate will be an excellent communicator with the ability to build positive relationships with service users, staff and external partners. You will be resilient, organised and able to work effectively in a fast-paced, crisis environment, managing competing priorities while maintaining a compassionate and empowering approach.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Winchester Beacon has been supporting individuals experiencing homelessness for almost forty years. The organisation provides a safe and welcoming accommodation for up to 22 individuals, 365 days a year, 24 hours a day across 4 sites. Residents receive personalised support through regular one-to-one meetings with a Support Worker to plan steps towards positive change and independent living.
Role Description
This 0.6 part-time hybrid role of Facilities Manager is based in Winchester with some flexibility for remote work. The Facilities Manager will oversee the maintenance, safety and functionality of the organisation’s main site and off-site residences. Responsibilities include coordinating repairs and maintenance, managing contractors, ensuring compliance with health and safety regulations, and performing regular site inspections. The role also involves maintaining records, managing budgets related to facilities, and collaborating with staff and stakeholders to ensure a safe and welcoming environment.
Qualifications
- Knowledge of facilities maintenance, including performing inspections, coordinating repairs and engaging with contractors.
- Understanding of health and safety regulations and compliance requirements.
- Strong organisational and budget management skills to effectively oversee resources and documentation.
- Ability to communicate effectively with both internal teams and external stakeholders.
- Experience in managing multiple sites and troubleshooting facility-related issues is advantageous.
- Self-motivated, with the ability to work independently and in a hybrid work environment.
- A commitment to supporting individuals experiencing homelessness and knowledge of housing-related services is a plus.
To help break the cycle of homelessness by enabling people to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a Team. Shape Lives. Help Build the Future.
At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BeyondAutism
BeyondAutism is a leading UK charity dedicated to empowering autistic children and young adults through specialist education, training and support services. Our vision is a world where every autistic learner belongs, succeeds and shapes their own future.
Founded by parents in 2000, we provide specialist education from Early Years through Post-19, alongside outreach, training and innovative support services. We are passionate about creating opportunities for autistic people to achieve greater independence, choice and quality of life.
The Role
We're looking for an experienced and ambitious Philanthropy & Partnerships Manager to lead the growth of our voluntary income and strategic partnerships.
Reporting to the Head of Marketing, Communications and Fundraising, you'll develop and manage income from trusts and foundations, major donors, corporate partnerships and legacy giving. You'll also build long-term relationships with supporters and partners while helping deliver our Fundraising Strategy 2030.
This is an exciting opportunity for someone who enjoys building meaningful relationships, identifying new funding opportunities and making a genuine impact within a growing charity.
Key Responsibilities
- Develop and manage a pipeline of trusts, foundations, major donors, corporate partners and legacy prospects.
- Secure funding through high-quality grant applications, proposals and funding reports.
- Build and maintain relationships with funders, supporters and strategic partners.
- Identify new income opportunities aligned to BeyondAutism's mission.
- Represent BeyondAutism at networking events, meetings and fundraising opportunities.
- Work collaboratively with colleagues, Trustees and senior leaders to develop compelling cases for support.
- Line manage and support the Fundraising Officer.
- Maintain accurate CRM records, fundraising reporting and income forecasting.
- Ensure fundraising activities comply with GDPR and fundraising regulations.
About You
Essential
- Proven success securing income from trusts and foundations.
- Experience developing fundraising pipelines and managing prospect portfolios.
- Strong bid writing, proposal writing and reporting skills.
- Experience building relationships with funders, supporters or external stakeholders.
- Experience working towards income targets and fundraising KPIs.
- Excellent written and verbal communication skills.
- Experience using CRM systems to manage fundraising activity.
- Strong organisational and project management skills.
- Confident using Microsoft Office.
Desirable
- Experience in major donor fundraising.
- Corporate partnership development experience.
- Legacy fundraising or individual giving experience.
- Previous line management experience.
- Knowledge of fundraising regulations and GDPR.
- Experience working within the charity, education, disability, health or social impact sectors.
- Commercial awareness and the ability to identify new funding opportunities.
What We Offer
- Hybrid and flexible working
- Competitive pension scheme
- Continuing Professional Development (CPD)
- Professional membership fee reimbursement
- Employee Assistance Programme
- Onsite counselling support
- Perkbox employee benefits platform
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Referral Scheme
Safeguarding
BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. The successful applicant will be required to undertake an enhanced DBS check.
Equality, Diversity & Inclusion
BeyondAutism is proud to be an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Apply Now
To apply, please submit your CV and a covering letter outlining your suitability for the role.
If you'd like an informal conversation about the position before applying, we'd be delighted to hear from you.
Role Purpose
As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.
Main Responsibilities
Operational and Team Management
· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions
· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability
· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards
· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need
· Monitor team performance, service activity, and adherence to quality standards and policies
· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture
· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion
· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required
Clinical Leadership
· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions
· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility
· Lead group peer supervision sessions and promote an environment of continual learning and professional growth
· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied
· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations
· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines
Service Delivery and Quality
· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks
· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement
· Contribute to the monitoring and auditing of service quality
· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives
· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks
Communication and Relationships
· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs
· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism
· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared
· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration
· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships
Knowledge, Training and Experience
· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches
· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response
· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance
· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care
· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements
· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act
· Provide guidance, supervision, and support to volunteers individually or in groups as required
Analytical and Judgement Skills
· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks
· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches
· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development
· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate
Person Specification
Education/Professional Qualification
Essential
· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy
· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)
· Evidence of continuing professional development
· Training in safeguarding children and adults at risk (Level 3 minimum)
Desirable
· Additional training in clinical leadership
· Certificate/diploma in supervision
· Dual qualification (social work and counselling/psychotherapy)
· BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
· Strong clinical leadership skills with the ability to support, motivate and develop others
· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child
· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)
· Very strong assessment, formulation and planning skills within a therapeutic context
· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments
· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress
· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
· Ability to oversee operational delivery, managing clinical and management responsibilities
· Experience of safeguarding decision-making and managing complex cases involving risk
Desirable
· Experience in line management and clinical supervision within a therapeutic or mental health environment
Knowledge and Understanding
· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child
· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work
· Knowledge of therapeutic models and interventions relevant to adult trauma and grief
· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice
· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults
· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health
· Knowledge of service outcomes, quality standards, and measurement systems
Recruitment Timetable
Application deadline: 9th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
For further information please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.






