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Top job
Open Age
Multiple Locations
£28,000 - £30,000 per year (pro rata)
This is an exciting opportunity to join Open Age an innovative London charity working with people 50+.
Top job
Central London Healthcare
London
£26,000 per year
An exciting opportunity to join a fast growing GP Federation in Central London which supports over 220,000 patients from 34 GP practices.

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Richmond Carers Centre
Twickenham
£33,647 per year
We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers
RoadPeace
Brixton
£25,161 - £27,408 per year
To co-ordinate & support the delivery of emotional support & practical information to road crash victims via the RoadPeace helpline
Page 1 of 34
England, United Kingdom
£18,000 - £20,250 per year + Benefits
Permanent, Full-time
Job description

The Operations Support Coordinator helps people with sight loss to live the life they choose by delivering a professional and pleasant work environment within our regional centres or community teams. Ensuring that anyone engaging with the local office whether in person or through virtual means will experience high standards of customer service, people-centred service and efficient professional and administrative support.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements:

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience in a customer service role, and/or office/administration role.

• Completing basic H&S risk assessments.

• Experienced in the use of CRM systems.

• A comprehensive knowledge of GDPR regulations.

• Basic understanding of Health and Safety legislation.

• Clear understanding and experience of safeguarding.

Desirable 

• Lived experience of vision impairment (either self or direct family member).

• Experience of dealing with complex queries and/or complaints.

• Knowledge of Salesforce or CARE database.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Additional documents
Job Description - Operations Support Coordinator (.docx)
More about The Guide Dogs for the Blind Association
About
The Guide Dogs for the Blind Association

Working at Guide Dogs is much more than just a job. Through the values that guide our work we make a real difference, and change lives. We are ... Read more

Posted on: 26 November 2021
Closing date: 26 December 2021
Job ref: 000827
Tags: Admin,Operations

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