We need support workers who can create change. Are you organised, enthusiastic, resilient and thick skinned? The young people who reside in our temporary accommodation services need you. They are all 16-25 and experiencing a range of problems and need assistance to tackle homelessness and enable them to live independently. We need great team players who want to join an award winning and growing organisation that values its colleagues and puts the young peole at the heart of our thinking. If you are creative, persistent and able to engage young people who will put up barriers than all the better. You will be working shifts on a 48 week rota, offering support and housing management in a busy team based in Farnworth.

Redds Place is a brand new short stay and assessment unit for Bolton. Young people aged 16-25 need emergency accommodation that is underpinned using trauma informed care principles. We need people to join our team of tenacious, hard working and resilient colleagues. You need the right balance between support, enforcement and managing boundaries. The aim of the service is to prevent homelessness and enable independence. You will need to be organised, thick skinned, creative, persistent and a great team player. Join us, change lives.  We are looking for 2 new waking night colleagues who will manage the building, support young people and keep everyone safe overnight.

Ready for a new challenge?

We are looking for organised, self-motivated and confident individuals to join our Social Prescribing team working with adults and children, specialising in mental health needs, and helping patients to access support that will help them lead more independent, resilient and healthier lives.

Working alongside GP practices, Social Prescribing Link Coordinators help patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.

You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.  

We have positions available in both East and West Kent, and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.

It’s time to make a difference.

Are you looking for an exciting career opportunity that will keep you on toes?

Do you like working with people?

Do you have amazing communication skills?

Do you have an interest in the social care?

Are you self-motivated even when working alone?

Job Description

To support vulnerable single homeless adults who have been referred to our service. Individuals reside in our shared temporary accommodation and receive floating support from you, to ensure that they can acquire the skills needed to progress to independent living

As a Support Coordinator you will be assigned to a client group and provide them with guidance, according to their assessed needs, and their care and support plan. You will enable your clients to self-develop and progress, reaching the personal goals they have set so that they can move on to being fully independent in the community.

This is primarily a lone working role and will involve communicating face to face with clients on a regular basis. You will conduct one to one key work sessions, house group meetings, sign posting and link them in with other support services.

You will be required to attend regular support team meetings, one to one supervision with your line manager and attend mandatory in house training offered by Assisted Accommodation.

                                                                   Specification

Essential:

• Have excellent communication skills and able to converse with clients in an appropriate manner.
• To have a sufficient understanding of both spoken and written English language to be able to effectively record and report as well as adhere to written company policy and procedure.
• Own transport car/cycle
• To understand UK social care practices and regulations.
• Be confident in asserting boundaries.
• To be comfortable in lone working
• Have confidence in communicating with other community organisation, and or, local authority departments who may be supporting the service user.
• Having an empathetic and understanding nature is vital.
• Understand the importance of confidentiality and be able to apply this to your role.
• Ability to follow good working practices and procedures.
• Have a basic understanding of using IT systems including Ms Word and Outlook.

Desirable:

• Level 2 Qualification in Health and Social Care
• Have knowledge and understanding of writing care plans and risk assessments
• An understanding of equality and diversity guidelines
• Have some knowledge and experience of supporting people in the community

If successful, you will be joining the floating support team who work with vulnerable adults with an array of support needs such as mental health, substance and alcohol misuse and homelessness.

Multiple full- time positions are available in a fast-growing organisation available for an immediate start with a competitive salary based on experience.

Employment subject to a satisfactory DBS check.

The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

The Client Contact Coordinator are responsible for processing referrals and undertaking holistic triage assessments by phone. Where needed, referral on to appropriate services within agreed protocols and pathways.

Client Contact Coordinator are also responsible for inputting accurate core data in DHI’s client record data system, providing advice and signposting to professionals, partner agencies, families, carers and service users.

Provide a first point of contact for people referred or self-referring for drug and alcohol services.

Ensure a welcoming and motivating initial contact for all service users and carers, especially those who are new to the system.

How To Apply

Please use the enclosed Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before Midday 15th December 2020. Further information available on the DHI website

Are you committed to improving lives for vulnerable people?  

Community Connections Lewisham (CCL) is a preventative social prescribing project, delivered by Age UK Lewisham and Southwark, aiming to improve the health and wellbeing of vulnerable adults across the borough of Lewisham. We achieve this through working with both individuals who want connecting to services, and the community groups they access. We support people to find:

• Local community groups and access to social opportunities
• Help with staying active
• Befriending and practical assistance (food shopping, odd jobs, etc.)
• New opportunities for employment, training and learning
• Volunteering opportunities and opportunities for participation in local projects

Partnership Coordinators hold a key role in the effective delivery of the project, driving it forward through their work. A varied role, Coordinators support vulnerable people directly over the phone and face-to-face, while also being responsible for relationships with our Key Partners across the borough. This ensures a healthy mix of public and professional-facing duties.

We are looking for somebody who is comfortable talking to a wide range of professionals as well as members of the public by telephone, letter and in person. You will be the point of contact for CCL which involves taking referrals by telephone and email, processing them in line with our systems and making onward referrals. The onward referrals we make will be to our Key Partners, the relationships with whom you will build and maintain.

This is a busy and rewarding role giving you the opportunity to make a real difference.  There will be the opportunity to attend events, forums and meetings to broaden your understanding of Health and Social Care and build experience working in the voluntary sector.  You will also be working closely with our other teams in both Lewisham and Southwark.

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you are a good listener, a positive thinker, strong at multi tasking and passionate about supporting people that need help, we want to hear from you.

For full details please download our Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am Monday 14th December

**Interviews will take place on Monday 21st December**

Peer Aid is recruiting!

Opportunity to join this exciting new service as a Peer Aid Co-ordinator. Peer Aid provides integrated peer support within the National Gambling Treatment Service.

Please refer to attached Job Pack. Please send queries, completed application forms and CV's to Matt Blanks, Service Manager

Thank you 

We are recruiting a Support Coordinator for our Day Centre Service in Staffordshire, which provides person centred support to adults with some physical disabilities and complex needs.

We are looking for an experienced practitioner with preferably some management experience to provide care and support to people this client group. Your role will include:

• Developing the Day Service provision by extending it out to the wider community

• Identifying and producing a monthly timetable of creative activities for all individuals accessing our service to encourage participation

• Providing respectful and bespoke personal care, emotional and practical support to each person

• Collaborating with service users, families, and the multi-disciplinary team to maximise service user outcomes

• Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements

• Supervising and supporting staff to best meet service user needs and preferences

• Providing meals and snacks

  Experience is essential for this role, including good IT skills, and preferably able to drive a mini-bus. You will be expected to work flexibly to meet the needs of the service, including evenings and weekends.

  This unique and challenging opportunity will provide you with an environment that offers personal and professional development. We will provide you with further managerial training and qualifications to best meet the needs of the service.

Creative Support is a national not-for-profit organisation which provides care and support to people with learning disabilities, autism spectrum conditions, mental health needs, and older people. We have a supported living service in Bradford which provides Supported Living for individuals who have a mental health need, including autism and learning disabilities as secondary diagnosis. Hill Top Cottages is based near Bradford Royal Infirmary.

We are looking for warm, caring individuals to provide person centred support to adults with Mental Health support needs in the Bradford area. Your role will include:

• Providing practical and emotional support to adults with Mental Health support needs

• Maximising service user outcomes by promoting independence and social inclusion

• Encouraging service users to be involved in decisions regarding their care and lives

• Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service

• Develop risk management plans in line with MDT and Mental Health Services,

• Maximise and develop communication plans for services users.

The Supported Living Co-ordinator role require you to lead the team to provide individualised person centred support to people with Mental Health support needs living in their own homes to enable them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.

You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives. It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service.

Background:

Mary Frances Trust (MFT) is a Charitable Company established in 1994 by carers, people accessing mental health services and professionals to support people experiencing mental health problems. It is a non-medical service set up to address the social consequences of mental ill-health on the lives and well-being of mental health service users.

These include the following:

• low self-esteem and self-confidence (compounded by the negative attitudes in our society towards those with mental health problems)

• social isolation and exclusion from many areas of community life (including leisure, volunteering and education)

• low income because of long term reliance on Benefits (Mental Health service users have the lowest rate of employment of any group of disabled people)

• poorer physical health and reduced life expectancy compared to the general population.

The social model MFT works within is based on three principles:

• Membership of a caring and supportive community.

• Active and voluntary service user involvement in every aspect of running our organisation (this includes day-to-day activities and monitoring, reviewing and co-producing projects and services)

• Equal and respectful relationships between staff and service users.

Specifically, we are looking for a very motivated and able Community Connections Support Coordinator, who will appreciate the exciting opportunity of working with a variety of clients with mental health problems helping them develop their potential.

The Area Support Coordinator will be required to coordinate and lead on activities and groups and carry out one to one advice and support sessions for people residing in Surrey

MFT are commissioned by Surrey County Council and Surrey Downs Clinical Commissioning Group to provide leadership for Community Connections Mental Health Services in Mole Valley, Epsom & Ewell, East Elmbridge, and Banstead. We are also to be contracted to provide services within West Elmbridge.

Surrey Community Connections services are open access services, delivered by the third sector, to support people (aged 16 and over) with mental health needs to stay well in their communities. The services promote social inclusion, community participation, mental wellbeing, and recovery by connecting people to ‘mainstream’ activities in their community by offering a variety of group activities and one to one support.

Job Purpose:

This a 1year fixed term contract which may result in a fulltime permanent position (this is not assured). The person we are looking for will be required to meet all relevant requirements of our Community Connections contract.

• MFT delivers its programmes using both face to face and virtual platforms

•  During Covid the work is likely to be homebased.

Key Responsibilities: Responsibilities of Community Connections Area Support Coordinator

• As part of a staff team, to engage with clients using services provided by MFT

• To work with staff, clients and volunteers to maintain a safe, respectful and pleasant environment for everyone using the service

• To support and encourage clients to participate in mainstream activities in the community (such as education, sports, leisure, faith, employment)

• To work with people using their service to identify their aspirations and needs by using the recovery star outcomes monitoring tool, both at first contact with the service and at regular intervals to work with the person to achieve their identified goals.

• To support the other members of the Community Connections team in planning and delivering the courses, groups and activities that take place on the virtual programme

• To maintain contact with those using the service via differing methods, for welfare checks and one-to-one emotional support appointments

• To work and actively implement all operational policies and procedures

• To become familiar with relevant aspects of the day-to-day operations of MFT (including resources and equipment)

• To remain faithful to, and to practise, the highest possible degree of user involvement

• To be accountable to the Programme Manager for all activities undertaken as part of the MFT programme, in particular through supervision and agreed objectives

• To represent, when required, MFT at a variety of fora, including those responsible for the planning and delivery of mental health services

• To maintain the highest professional standards

• To maintain appropriate, professional boundaries with clients, complying with MFT policies and procedures

• To always act in the best interest of the organisation, our clients, Management Board and associates. Responsibilities of the Community Connections Area Coordinator (specific for the role)

• To coordinate groups, courses and activities and work with the programme manager to produce a quality service.

• To work with the wider Community Connections team and Coproduction groups to develop a vibrant programme of activities, groups, and courses for people using MFT

• To accept and process initial referrals and implement individual monitoring tools (Recovery Star)

• To establish and maintain a strong and positive rapport with clients of the MFT and to assist them with achieving their own goals

• To be able to assess risk on a daily basis and react accordingly

• To motivate people attending groups, activities and one to one sessions.

• To promote “if you don’t do it, it doesn’t happen” attitude

• To help people adapt to change within mental health services

• To support and provide assistance with any relevant initiatives undertaken by the people using the service

• To manage and work with volunteers helping out with groups and activities

• To work with the team of professionals and communicate well with colleagues working from different locations

• To conduct ongoing evaluation of the programmes and services and implement improvements as necessary

• To establish and sustain strong and appropriate working relationships with our partnership organisations and other external organisations

• To keep up to date with all the opportunities available for our clients

• To monitor and evaluate activities and provide data for our funders and trustees

• To maintain databases and undertake any other administrative duties.

This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.

About us

We are a national charity offering information and support to anyone affected by neurological problems. Alongside our well-regarded Helpline and information resources, we are establishing a peer support offer. We believe that peer support services, managed well, can make a significant impact on people’s wellbeing. Having initiated and piloted an online approach, we are committing to building peer support as a core element of our support offer for people with neurological conditions.

About the role

In this role you’ll take the lead on embedding peer support services in the charity, helping us to deliver on our goal of a volunteer-led but centrally-coordinated support offer. You will collaborate with a dedicated group of staff and volunteers, including a peer support officer and a creative self-management practitioner, to progress individual projects as well defining and developing the overall offer. More detail on the structure of our peer support team is available along with the job description.

You’ll hold a view across all of our peer support services, and your primary goal will be to establish a network of trained peer support facilitators. You’ll find interesting and innovative ways to harness the power of personal experiences to support and inspire others. And you’ll monitor performance and evaluate the effectiveness of our offer, with the aim of securing the offer into the longer term.

Specifically, we will ask you to:

• Take responsibility for a roll-out plan incorporating multiple peer support channels – including (but not limited to) online video chats, online forums, and supported self-management activity.
• Recruit, develop and support a network of peer facilitators to operate across our peer support channels, providing training and updates through the year.
• Take responsibility for promotion of our services, as well as recruitment and coordination of participants, through social media and other routes.
• Where required, participate in group sessions or moderate discussions, either to initiate a new topic, to manage a facilitator’s absence, or to monitor performance.
• Set key performance indicators and evaluation measures to ensure intended reach and impact, and to make the case for continued long-term funding.
• Develop and manage key messages about our peer support offer and associated activities, as a subset of wider corporate communications.
• Manage core documentation including the Facilitators and Moderators Handbooks, evaluation framework, and associated policies and process descriptions.
• Ensure that participants’ data is processed in line with internal privacy policies and in compliance with data protection regulations.
• At all times, ensure that robust safeguarding procedures are in place to ensure the safety of participants, facilitators, or anyone involved in peer support groups.
• Identify and promote opportunities for wider participation in our activities, such as acting as a case study, speaking or exhibiting at events etc.
• Identify opportunities to enhance or improve our peer support offer, eg development of face to face groups, condition-specific groups or one-to-one befriending.
• Collaborate with internal teams, volunteers (eg our Facebook group moderators) and other partners to develop a coordinated approach to monitoring/evaluation of support services across the charity’s activities.

About you

Ideally, you’ll come into the role with experience of coordinating peer support services, including through digital channels. You’ll have a background in volunteer management, or significant experience supporting volunteers. In addition to this, you’ll bring:

• Experience of developing and improving services to grow their reach and impact
• Active listening skills, and the ability to establish trust and confidence in people sharing their stories
• Strong facilitation skills and ability to manage group discussions
• Awareness of neurological conditions and their effects on people’s day to day lives and wellbeing
• Knowledge of data protection and online safeguarding
• Knowledge of project management tools and techniques
• Experience with performance measurement and evaluation techniques
• Ability to identify and communicate key messages, and to adapt these for various audiences
• Ability and confidence to build strong relationships and productive partnerships
• Experience with online conferencing tools, in particular Zoom and Microsoft Teams
• Familiarity with customer relationship management (CRM) systems such as Salesforce
• Proven administration, multi-tasking, prioritising and organisational skills
• Experience working with health/care services or charities would be beneficial

We’re interested to hear from you if you can show that you have empathy for, and sensitivity to, people’s personal experiences. We need the people who work with us to be committed to supporting and improving the lives of people with neurological problems. This kind of work may need you to work some unsocial hours where necessary, but this would only be occasional and with advance notice.

How to apply

If you think you’re right for the post, we’d love to hear from you. To apply, please email us with a one-page letter and a 2-page max CV, by 9am on 7 December.

We will be holding first round interviews in the week beginning 14 December. All candidates shortlisted for the first round will hear by 10 December.

As this role involves contact with vulnerable adults, it will be subject to a DBS or equivalent check.

Please note that we will not be able to notify candidates who have not been shortlisted. 

Support Group Coordinator

Please note the deadline for submitting applications for this vacancy is midday, 3rd December 2020.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Group Coordinator Responsibilities:

This role is part of the Devon and Torbay Dementia Adviser service which receives referrals and general enquiries by phone, email and post. The service is run by Dementia Connect Local Service Managers, Dementia Advisers, Dementia Support Workers and Peer Support Group Facilitators. Together we provide expert education and support to anyone diagnosed with dementia or affected by dementia, in Devon and Torbay.

We are looking for a highly motivated individual with excellent communication and people skills to facilitate our information programmes in a safe and secure environment, offering appropriate support based on client need.

Peer Support Group Facilitators are community based, currently facilitating programmes virtually for the foreseeable future.

The purpose of the role is to help our service users to maintain their independence, improve their sense of well-being, and put them in more control of their lives.
You will be signposting to other appropriate services, so it is essential that any information provided is accurate, accessible and understood by the service user..

Support Group Coordinator Requirements:

The successful candidate will need to possess NVQ level 3, health and social care or equivalent, and have an understanding of dementia and the needs of those affected by dementia. You will also have good organisational and time management skills with the ability to manage several tasks at once and keep yourself motivated to perform to meet deadlines. You will be a committed team player, but also have the ability to work autonomously. To be successful in this role, you will have excellent communication skills and this role requires regular use of IT packages, therefore a good standard of IT is essential.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Peer Support Group Facilitator
Location: Role covers Mid and North Devon
Contract type: Permanent
Hours: Part time, 24 per week
Salary: £13,775 - £14,331 actual per annum (depending on skills and experience)

Closing Date: 03 December 2020
Interview Date: 10 December (via Zoom)

You may have experience of the following: Peer Support Group Coordinator, Peer Support Group Facilitator, Charity, Adult Care, Charities, Support Worker, Not For Profit, Social Care, Dementia, Vulnerable People, Community Development, etc.

Recruitment: Di’s Diamonds Development Activities Coordinator at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Di’s Diamonds Development Activities Coordinator
Salary:  £ 23,220 per annum pro rata (£18,576 actual)
Hours: 28 hours per week
Closing date: Monday 7th December 2020 at 12:00pm
Proposed interview date: Tuesday 15th December 2020

We are looking for a Coordinator for the management of a service facilitating social, cultural and leisure activities for older people across Redbridge and Barking & Dagenham. You will be working alongside our other Di’s Diamonds Coordinators already facilitating services across Havering. You will play a significant role in reducing social isolation through developing activities and events, including on line activities and volunteering opportunities and promoting them to older people.

You will be identifying opportunities to develop the service in liaison with the Senior Manager and other colleagues.

As a Coordinator you will be managing a small team of volunteers who will assist with leading activities, and will work with professionals from health, social care and the voluntary sector to increase the reach of the service and develop opportunities for joint working. You will be responsible for recruiting volunteers to support older people in accessing activities.

Successful applicants will have experience of working with and understanding the needs of older people, in a paid or voluntary capacity. You will need to have the ability to write reports, maintain records and communicate effectively both one to one and as part of a team as well as supporting and motivating volunteers. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of. Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning egalitarian and accessible. Support workers play a central role in everything we do, helping us deliver courses to 50,000 people in 2,300 locations - and enabling us to reach 80% of the population.

WEA delivers online and in a variety of community venues in and around the Bristol area forming true partnerships with the community. Dealing with some of the most disadvantaged students, you`ll go the extra mile to build their confidence, develop their knowledge and skills, and empower them to define and achieve their life goals. In short, you will be a catalyst for profound change, and you`ll enjoy considerable autonomy as you prepare course materials, identify students` needs, adapt courses and continually assess the effectiveness of your approach.

WEA delivers from a variety of blended learning in community venues in and online. We assume that you will be excited by using digital technology both in the classroom with the student. The ideal candidate will be IT literate and able to support through a blended learning approach including the use of Zoom, and Canvas, our Virtual Learning Environment (VLE).

You will be an experienced and/or qualified Support Worker. You must be able to use the VLE Canvas to support learners. You must hold an understanding, and experience of supporting students in the key areas of Special Educational Needs and Disabilities. You must be able to assess a learner\'s individual needs, and implement a support plan. You must understand the importance of learner confidentiality.