Adult support coordinator jobs
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occasional training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occasional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,973 (85% FTE) - £30,385 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 3rd March 2026. Should you be shortlisted, the first round of interviews will take place online on Tuesday 10th March, with in-person interviews, being held in Birmingham, on Tuesday 17th March 2026.
The successful candidate will be invited to meet the team on 15th April in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Looking for a practical role that really makes a difference?
As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.
This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.
You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.
We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.
In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.
Quakers in Britain is looking for a Faith in Action Coordinator to help strengthen and grow grassroots Quaker activism for positive social change. This is an ideal role for a ‘people person’ who is passionate about empowering others.
You will be working to strengthen a faith-driven movement by taking action on a range of peace and justice issues. You will bring a flexible, problem-solving approach to the work, providing advice and support to Quakers working on local projects and campaigns. You will help to build a stronger network of Quaker activists, who are inspired by faith and can learn from and support each other.
Building and nurturing good relationships is key to this role. You will need to respond with empathy and sensitivity to the needs of individuals and groups and identify how best to support them in their work. You will also need good organisational skills and be able to reflect on and learn from your work to inform future planning. The Faith in Action Coordinators also work with the wider team to contribute to newsletters and web and video resources to support Quakers to take action for climate justice and peace.
Experience in community development or community organising approaches would be an advantage, but skills are more important than background for this role. We welcome applications from candidates with a diverse range of experience.
Contract: Fixed term for one year (maternity cover).
Hours: Part-time, 28 hours per week.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. Office-based staff can work at home some of the time by agreement. Regular travel required.
For further information and to apply, please visit our website.
Closing date: 9am on Monday 2 March 2026.
Interviews (online): Monday 23 or Tuesday 24 March 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home-based, delivering sessions in schools and farms across Essex and surrounding areas
Contract: Self-employed, renewable subject to annual review
Start: Delivery from February 2026
This vacancy is recruited on a rolling basis and may close early if a suitable candidate is appointed, so early application is encouraged. Previous applicants need not apply.
We’re looking for a passionate and confident Food and Farm Discovery Coordinator to inspire primary-aged children through hands-on food, farming and countryside learning. You’ll deliver engaging cooking, gardening and farm visit experiences, working closely with schools, farmers and food producers - particularly in areas of disadvantage.
What you’ll do
- Deliver Farm Discovery Days and the Food Discovery programme in schools
- Plan and lead farm visits, cooking and gardening sessions
- Build and maintain strong relationships with schools and farm hosts
- Manage session planning, equipment, health & safety and safeguarding
- Work independently as part of a supportive national team
Time commitment & pay
- Around 80–90 paid days per year (seasonal variation)
- £171.48/day for Food Discovery delivery
- £163.77/day for Farm Discovery delivery
- Plus expenses and mileage (45p per mile)
- Estimated annual earnings: £14,000–£15,000, with potential to grow
You’ll need
- Experience working with primary-age children and schools
- Confidence delivering hands-on cooking, gardening and outdoor learning
- Enthusiasm for food, farming and the countryside
- Strong communication, organisation and relationship-building skills
- Full UK driving licence, access to a car, and suitable IT setup
The client requests no contact from agencies or media sales.
Can you help support new dads when it really matters?
We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.
New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.
What you’ll be doing
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Offering coaching and advice to new dads and dads-to-be
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Having honest conversations about mental health, bonding and wellbeing
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Getting out into the community, approaching dads and building trust
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Developing and running group sessions and workshops
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Working closely with health professionals and local services so dads are included and supported
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Helping grow and support our Dad Matters volunteers
This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.
About you
You don’t need formal qualifications in healthcare or mental health. What matters is that you:
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Understand the mental health challenges new dads can face
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Are confident talking to people and putting them at ease
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Have experience in a community, support or people-facing role
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Can lead groups, deliver sessions or training
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Are proactive, approachable and genuinely care about supporting families
Parenting experience and lived experience of key issues are both really valued.
Why join us?
You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.
Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat.
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work
The client requests no contact from agencies or media sales.
We are looking for an experienced educator to join our small yet committed and supportive peace education team to focus on developing the quality and quantity of Peer Mediation across Britain.
In this role, you will:
- deliver high quality Peer Mediation Train the Trainer courses for adults
- support the development of Peer Mediation practice in secondary and specialist school settings
- develop opportunities for children and young people to gain accreditation for their work as Peer Mediators
- support the development and sharing of high-quality Peer Mediation resources
- play an active role in other aspects of the peace education team’s work, creating new content and resources for educators, and networking to promote peace education.
Contract: Fixed-term contract for one year with the possibility of extension, subject to funding.
Hours: Part-time, up to 28 hours per week, worked across four days.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance of these locations. Office based staff can work at home some of the time by agreement. Significant travel to different parts of Britain will be a key part of the role.
For further details and to apply, please visit our website.
Closing date: Midday on Thursday 5 March 2026.
Interviews: Thursday 19 March 2026, in person at Friends House, London.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Senior Fundraising Events Coordinator
The role will be hybrid - mostly WFH with coming into the London office at least once a week .
About Restless Development
Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most – We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
About the role
We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.
The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series..
We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in.
Key responsibilities
Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond
- Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
- Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day.
- Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
- Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
- Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
- Update on relevant KPIs and income where needed
- Support the Senior Fundraising Manager with recruitment of regional volunteers when needed
Schools Triathlon social media & PR
- Lead on all social media activity for the Schools Triathlon across our social media channels
- Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
- Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
- Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
- Work closely with the Comms team, to ensure best working practices and collaboration is in place
- Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
- Manage the partnership with our events photographers
Sponsors
- Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
- Lead on the project plan for our sponsors with support from the Head of Fundraising
- Set, monitor and report on the progress of KPIs and fundraising as and when needed
- Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement
Systems, Processes & Communications
- Support the wider team with event comms responding in a timely and professional manner.
- Use DotDigital to communicate to schools and event participants
- Competent use of Excel to process data and regularly update internal and external databases.
- Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
- Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
- Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.
Other
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
- Support on wider charity initiatives as and when needed
- Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
- Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
- Undertake any other duties as requested by the Head of Fundraising.
Job title: Senior Fundraising Events Coordinator
Location: North London/Cambridge (with travel to the office once a week)
Salary: £37,226 per annum (Band O)
Preferred start date: March 2026
Length of contract: 2 years fixed contract
Reports to: Head of Fundraising
Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.
Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.
Skills and experience
Essential
- Experience of fundraising event planning and management
- Experience of using social media channels for stewardship & marketing
- Experience of using email system (DotDigital or equivalent)
- Excellent interpersonal skills
- Excellent planning, organisational and logistical skills
- Public speaking and presentation experience
- Strong IT skills (inc Excel), strong numeracy skills to process financial data
- Ability to manage high performing relationships with multiple stakeholders
- Ability to work to deadlines and balance multiple priorities
- Ability to manage own time and work autonomously
- Ability to think creatively and innovatively
- Strong written communication skills
- Full drivers licence and access to a vehicle
Desirable
- Interest in/ knowledge of international development
The client requests no contact from agencies or media sales.
Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)
Reports to: Immediate Support and Debrief Manager
Salary: Salary of £26,500 per annum, pro-rata for part time hours
Location: Remote work with travel in the region
Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.
Post No: 2WISCPT1
Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video.
Closing date: 6th March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
- Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
- Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
- Support all new Individual Giving and Supporter Care activities
- Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.
The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.
You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.
To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.
You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.
This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
About the role
Are you a strategic communications professional who can lead a team and shape an organisation’s external profile?
We are looking for a Communications Manager to lead and develop Equation’s communications function. This is a strategic role focused on building our brand and external profile, managing a talented team, and ensuring all parts of the organisation have the communications support they need.
You will line manage a team of four, including two Coordinators, a Project Worker and a Freelance Resource Worker. Your role is to provide strategic direction, set targets and quality assure outputs – not to do the day-to-day delivery yourself. You will develop and implement our communications strategy, support other workstreams with their communications needs, and work with colleagues including our new Corporate Partnerships Manager to ensure consistent, high-quality messaging.
This role also has an important sector leadership element. You will chair the DSVA Communications Group, working with communications colleagues from partner organisations across Nottinghamshire to coordinate joint campaigns and messaging.
You do not need to have worked in the domestic abuse sector before, but you do need to be an experienced communications professional who can think strategically, manage people well and maintain high standards across everything we put out.
We’re looking for someone who:
- Has experience of managing a team
- Has developed and implemented communications strategies
- Has managed brand and external profile for an organisation
- Understands digital communications including social media, websites and email marketing
- Can set targets, prioritise and quality assure work
- Has strong written and verbal communication skills
- Is committed to ending domestic abuse
Experience of working across the charity sector, partnership communications, or the DSVA sector is desirable but not essential.
How to apply
- Applications can be made via our recruitment portal.
- CVs cannot be accepted.
Closing date
- 9am on 2nd March 2026.
- Interviews will be held on Friday 13th March 2026.
Location
- Hybrid working with 2 days in our Nottingham office
Salary:
- £31,484.01 pa FTE. Actual salary for part time hours £25,527.58
Hours:
- Permanent, part-time 30 hours per week
Safeguarding
Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.
The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.
This post involves regulated activity with children and vulnerable adults.
Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering people, particularly those facing significant life challenges, to unlock their potential and build sustainable, positive change?
Do you have good communication and interpersonal skills, with the ability, through a facilitated journey of empowerment, to encourage, and inspire, people from diverse backgrounds and experiences?
Are you already working with, or closely connected to people navigating vulnerability, transition, or crisis situations and / or organisations who are supporting those who are?
If so, we’d love to hear from you.
About the Role
Emerging Leaders is seeking freelance Trainers in and around Sheffield / Manchester / Blackpool / Nottingham / Liverpool / Birmingham to deliver “Game Plan”, a transformational four-session training programme designed to equip individuals with the mindset, motivation, and practical skills to flourish—even in the midst of adversity.
This role is ideal for people who are already embedded in community settings and have established relationships with adults (18+) who may feel stuck, overlooked, or limited by circumstance, in particular those on universal credit, experiencing or at risk of homelessness, NEETS, those struggling with confidence and well-being, or experiencing food insecurity.
Our vision is to see the training delivered across the UK. We’re looking for trainers who can run the programme regularly within their local network, area or region, building trust, momentum, and impact.
What You’ll Be Doing
As an Emerging Leaders Trainer, you will:
- Identify and work with local partners to mobilise groups
- Deliver the “Game Plan” course, maintaining the quality, integrity and consistency of training delivery.
- Create engaging, inclusive learning environments where participants feel safe, seen, and supported.
- Act as a key point of contact for participants throughout the course
- Collect and record agreed data before, during, and after delivery
- Meet monthly with the UK Programme Co-ordinator, and a small team of UK trainers.
- Represent Emerging Leaders with professionalism and care in community settings
What We’re Looking For - Essential Skills & Attributes
- An engaging, experienced and confident communicator, comfortable leading groups to varied audiences.
- Strong interpersonal skills, with high emotional intelligence and cultural sensitivity
- Experience working in community settings delivering group material.
- Self-motivated and organised, able to manage your own workload
- Adaptable and responsive to the needs of participants
- Open to feedback, learning, and continuous development
- Collaborative, able to work well with colleagues, partners, and participants., and values-driven
- Flexible in approach and availability
Our Commitment to You
We don’t expect you to do this alone. As an Emerging Leaders Trainer, you will receive:
- Full training to deliver the programme “Game Plan”
- High-quality resources and materials
- Ongoing coaching and monthly check-ins
- Connection to a growing national network of Trainers
- Practical support to help you deliver the programme well
Pay & Contract
- £135 per day of delivery (£540 per completed four-session course)
- Freelance / self-employed basis
It is a legitimate job requirement that you hold a full UK driving licence.
If you’re interested, please send your CV.
Unlocking the potential of people in vulnerable communities by empowering them with the mindsets, motivation and skills to flourish
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer (Part-time)
Prostate Scotland
Edinburgh (hybrid working)
28 hours per week
About us
Prostate Scotland is the leading charity dedicated to prostate cancer and prostate disease in Scotland. We work to ensure that every man affected by prostate cancer and disease has access to trusted information, support and guidance when they need it most.
We are a small, committed organisation with big ambitions. As we begin delivering our new five-year strategy, this is an exciting time to join our team and help us increase our impact for men and their families across Scotland.
About the role
Our supporters are central to everything we do. Many choose to fundraise for Prostate Scotland because they, or someone close to them, has been affected by prostate cancer or disease.
As Fundraising Officer, you will play a key role in supporting individuals and communities to raise vital funds. You will provide warm, practical and responsive support throughout their fundraising journey — from helping them set up online fundraising pages, to answering questions, sharing their stories and celebrating their achievements. You will help build meaningful relationships with supporters, ensuring they feel valued, listened to and inspired to continue supporting our work.
What you’ll be doing
- Supporting individual and community fundraisers throughout their journey
- Building and managing positive relationships with supporters and partners
- Contributing to fundraising plans and income growth
- Supporting the implementation and ongoing use of our new CRM system
- Maintaining accurate supporter records and reporting
- Championing supporter activity and recognising fundraising achievements
Who we’re looking for
- You are someone who enjoys working with people and building relationships. You are organised, proactive and comfortable juggling different priorities. You may already have experience in fundraising, supporter care or customer-focused roles, or you may be looking to take your next step into the charity sector.
- Most importantly, you share our commitment to improving outcomes for men affected by prostate cancer and disease.
Why work for Prostate Scotland?
You’ll be joining a supportive, friendly team where your work will make a real difference. We value collaboration, compassion and continuous improvement, and we are committed to creating an inclusive and positive working environment.
Key details
- Contract: 12 months (with expectation to extend, subject to funding)
- Hours: 28 hours per week
- Salary: £30,000 per annum (pro rata)
- Location: Edinburgh (hybrid working)
How to apply
- To apply, please complete our application form on the Prostate Scotland website or through this platform.
- Closing date: 22 February 2026
- Interviews: 27 February 2026
Employee benefits
Join a charity that puts its people first! We offer a generous annual leave allowance of 35 days (pro-rata for part-year starters), a pension scheme, funded learning, flexible home-based working, and an inclusive, mission-driven culture – all designed to help you thrive while making a real difference in Scotland.
Additional information
Downloads available:
- Job Description
- Application Form
- Equal Opportunities Monitoring Form
- Equality Policy
- Completion of the Equal Opportunities Monitoring Form is optional and will not affect the selection process.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
The client requests no contact from agencies or media sales.
Contract: Fixed-term (12 months, with potential to extend)
Do you believe great advice starts with great training?
Citizens Advice Redbridge is looking for a skilled and motivated Training Manager to lead our training offer for staff and volunteers at a critical time for our organisation and the communities we serve.
You will be responsible for managing and delivering training for around 21 staff and 70 volunteers (including those in training). This includes ensuring completion of mandatory learning through the Citizens Advice Training Platform (Skillsbook), delivering training yourself in group and one-to-one settings, and facilitating briefings on key advice topics. You will also deliver Advice First Aid training to community organisations and professionals, helping to strengthen local referral pathways and partnerships.
This is a practical, people-focused role for someone who enjoys teaching, facilitating and supporting others to develop their skills and confidence. You will work closely with service managers, supervisors and the Volunteer Coordinator, and play an important role in building organisational capacity as we move towards a planned merger with Citizens Advice Havering.
We are looking for someone with:
- experience of delivering adult learning and training,
- a recognised training qualification (or equivalent experience),
- strong organisational and communication skills,
- and a commitment to the values of Citizens Advice.
If you want to make a real difference by strengthening the people who deliver frontline advice, we would love to hear from you.




