We are a leading family support charity, dedicated to working with families with young children who are experiencing difficulties in 3 boroughs – Westminster, Kensington and Chelsea, and Hammersmith and Fulham. We offer a unique service, training volunteers and matching them to families to provide weekly practical and emotional support in their homes. Our approach is flexible to take account of family and volunteers’ different needs, with the aim of encouraging families’ strengths, increasing their confidence and improving their wellbeing and life outcomes.

We are excited to recruit a full-time experienced Coordinator in a new, dual role. If you are passionate about making a difference for children and families, then you’ll certainly enjoy bringing your skills to part of a small, friendly, enthusiastic staff team, assessing the needs of families; matching them with appropriate volunteers; training and supervising volunteers; liaising with referrers and local partners; and exploring funding opportunities and reporting to funders. You will manage your own caseload of families with a variety of needs, whilst also playing a vital role in strengthening our communications, promoting and sharing the transformational work of Home-Start to our varied audiences.

Essential requirements:

• Knowledge and understanding of the needs of children and families, and experience of supporting families
• Excellent interpersonal skills and ability to communicate effectively via different mediums
• Good knowledge and experience of social media platforms (Instagram, Twitter, LinkedIn)
• Experience of planning, implementing and evaluating projects
• Knowledge of safeguarding, and the ability to support, motivate and supervise volunteers
• A positive team player with commitment to anti-discriminatory practice, and the ability to work using your own initiative

This is a new role with a contract for 12 months, however there is a possibility for extension.

Working Well Trust is a London based charity, founded almost 30 years ago by a group of passionate mental health professionals.They sought to address the low rates of employment typically experienced by those who have faced mental health issues. The charity supports people to prepare for, seek, sustain, and progress in employment. Since 2019, Working Well Trust has also been providing this support to people affected by learning difficulties and Autism. 

Alongside the more conventional support offering for its beneficiaries, the charity provides them with practical training and employment preparation opportunities via its social enterprises. These are commercial businesses run by Working Well Trust with the ultimate objective of helping people to develop new skills and increase their confidence, while benefiting from being part of a team. 

Web Developer Trainer

We are looking for our first Web Development Trainer to develop and deliver a new training programme for our clients.  You need to have a background in web development and design, understand the needs of the sector and ideally have some training experience too.

You will be working closely with the existing design for print team, as well as employment specialists to support our clients to achieve their employment goals.  We expect that the training programme will cover:

• Creating website layouts to organise information
• Building websites to specifications by writing code, designing pages and widgets, and incorporating graphics and videos
• Installation of plug-ins and applications
• Website testing and debugging
• Website maintenance
• Designing sample page layouts including text size and colours
• Designing graphics, animations and manipulating digital photographs
• Working with different content management systems
• Editing content
• Understanding current design trends

Due to the coronavirus pandemic, this post will initially be from home using telephone and videoconference software but will include on-site working when restrictions ease.

If you would like to discuss the role, please complete a contact form on our website.

Closing date: 9am, 25 March 2021

Screening Interviews: week beginning 29 March

Interviews: week beginning 5 April

Please click apply to send your CV and CV cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in their cover letter.Candidates that do not complete a cover letter will not be shortlisted.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave (pro rata) plus paid public holidays. 

Working Well Trust is an equal opportunities and confident about disabilities employer.

Beds SU, the student-led charity at the University of Bedfordshire, seeks a Member Relations Coordinator to lead a high quality ‘enquiries service’ for our students.

If you want to work in a fun, caring and professional organisation, committed to improving the lives of our members, then please apply.

The Member Relations Coordinator exists to provide quick, two-way problem-solving for all students at all campuses at the University, mostly via digital means involving our communications platforms (e.g. email, social media, administrative platforms).

This role will be suited to someone passionate about delivering high quality customer service and uses their own initiative to achieve. To be successful in post one must be a natural problem-solver and quick to grasp how things work; be friendly and personable with excellent customer service skills. A self-starter, you’ll be eager to do a job well. You must be a coherent and clear communicator, with good English writing ability and savvy with technology – comfortable working with online platforms, email and social media accounts.

To apply, please read the job description thoroughly and complete our online application via our website.

Applications should be submitted no later than 9am on Monday 22 March 2021.

An equal opportunities employer, we welcome applications from those from Black, Asian and ethnic minority backgrounds, as they are under-represented at Beds SU. We are happy to discuss any reasonable adjustments individuals may require, and happy to talk flexible working.

Team Up is looking for a dynamic intern to support our programme team and get the most out of our systems to enable our inspirational volunteer tutors to transform the life chances of pupils from disadvantaged backgrounds.  This is an exciting internship working for Team Up supported by the Jack Petchey Internship Programme which means the postholder will be required to take part in the Jack Petchey Internship development programme and the mentoring programme. 

Terms & Conditions

• Salary: £21,157.50 per annum (London Living Wage)

• Start Date: April 2021

• Working hours: Full time role c. 37.5 hours per week

• Contract length: 12 month internship

• 25 days holiday per year, to be agreed with line manager

• Reporting to: Head of Programmes

About Team Up

Team Up works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers.

We deliver free online and in-person small group tuition in maths and English to over 1,000 disadvantaged pupils in London and the South East each year.  We have ambitions to expand programme delivery further into Essex in 2021/22.

We offer enrichment programmes to pupils who we tutor  to raise their commitment to their tuition subjects and increase aspirations for further education or new career ideas.  Enrichment programmes consist of interactive workshops, including STEM subjects and career based Q&A’s, at top universities and employer workplaces.

Alongside our delivery team of qualified teachers, we train over 300 volunteer tutors (mainly in full time education, aged 17-21 years old) who value the meaningful volunteer experience we offer them for their future careers.  Each tutor is placed on our Rising Leaders programme where Team Up commits to provide a professional mentor to those who want one, a reference and career workshops and seminars as well as tutors being able to achieve a certified qualification with SSAT (Schools, Students and Teachers Network).

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain experience in a charity with an impactful programme and committed volunteer base.

This is a crucial role with an overview of our systems and processes,  supporting our Head of Programmes with programme delivery in understanding how to make data work for our cause. 

In this role you will be responsible for coordinating specific elements of our delivery programme including support work on our new virtual classrooms software, understanding the context in which our Head of Programmes monitors her team, our growing number of pupils and tutor performance through data and the systems around this data collection.  You’ll coordinate events as part of our Rising Leaders Programme to our volunteer tutor base which will give you an opportunity to build relationships with our alumni and communicate with them on a regular basis.  Three times a year, leading up to the start of a new term, our tutor recruitment team will need extra help and you will be able to understand the process of engaging with volunteers and onboarding them as Team Up tutors. 

When required, it’s essential this role, like all Team Up roles, join in carrying out administrative tasks to enable the charity to run effectively. 

We aim to give you a balance between detailed and structured work and an overview of our organisation with strong transferable skills to strengthen your CV for your future.

Team Up is seeking someone with ambition, high expectations and attention to detail, keen to develop themselves in an environment that rewards entrepreneurship and accountability for results. If you are committed to making a difference to young people and to your own development, this is the role for you.  We believe in supporting and teaching our pupils whilst developing our tutors and team.

You will be joining a small team of staff in a fun and friendly environment where we work hard for the mission and for each other. We look forward to welcoming you on board.

The responsibilities below are a comprehensive view of the available role but we have a clear plan of induction, training, learning, developing and reviewing over the 12 months with support from the line manager and Senior Management Team.

Responsibilities

Virtual Classroom (Vedamo system)

• Creating tutor accounts and virtual classrooms for each tuition group at the start of each term, including adding tutors to the Vedamo system

• Be a Vedamo trouble-shooter during tutoring sessions so if tutors or pupils are struggling to get on to Vedamo or upload lesson resources etc. you are able to support with these technical issues

Data Collection (Salesforce system)

• Monitor and chase up tutor’s weekly PRR (Performance Review Report) to be completed in Salesforce

• Working with our Head of Programmes and Fundraiser to understand the data required for our fundraising reports to donors and using Salesforce to create the relevant impact data reports.  Developing an understanding of how Team Up uses impact data in different areas of our organisation and for different stakeholders and learning to interrogate our database for this data.

• Supporting our Head of Programmes by using our systems for weekly monitoring data and understanding what this represents and how we use this information internally. 

Volunteer Tutors: Rising Leaders Programme

• Monitor and complete SSAT awarding for tutors

• Organising and administration of tutor development events, liaising with speakers, venues (if in person) and sending invitations

• Coordinating our mentoring programme for volunteers, where suitable career mentors are matched with volunteers to help support their own development

Tuition and Enrichment Programme Support

• Prepare and check appendices for mid and end of programme reports, this will entail working with the programmes managers to understand the needs of each school partner report

• Audit how much pupil data schools have given us and chase gaps

• Building your knowledge so you can analyse previous term’s impact data, which will be used to make recommendations for programme development going forward

• As we move online, we require many more tutors to support our online programmes, support us in managing the ongoing tasks of tutors unable to attend sessions (e.g. due to illness) and helping in coordinating cover at short notice with our delivery team

• Supporting tutor recruitment processes (at busy times) with organising tutor interviews and assisting with completing DBS checks for volunteers

 

Communications & Marketing

• Planning and monitoring collection of content for future impact report e.g. pupil and tutor case studies, school testimonials, photos of sessions and quarterly newsletter, this will be with the support of our Senior Management Team

• Assisting with the wider branding of the charity, including updating the website and maintaining social media channels

• Maintaining regular contact with volunteer tutor alumni

Administration

• Submitting the travel expenses of volunteers on our finance system,Xero, which is widely used in the charity sector

• Entering and updating/uploading data on the charity’s online database system, including work on Salesforce and Google Drive

• Assisting with any ad hoc administrative tasks to support tuition, enrichment and the Rising Leaders programme delivery

• Any other reasonable requests made by line manager

Key Skills and Attributes

Essential

• Excellent organisational and strong interpersonal skills

• Desire to own and manage responsibility for achieving organisational goals

• Confidence working with external stakeholders and young people

• An interest in marketing and communications

• Experience working in a team to solve problems

• Interest in collecting and using data to drive results

• Enthusiastic and curious about a youth charity organisation

Desirable

• Experience organising and delivering projects and events

• Experience in forming or maintaining relationships with stakeholders

• Experience of monitoring and evaluating performance data

• Experience of using and maintaining a database system

Application process

If you would like to apply for the role, please apply with a cover letter explaining how you feel you fit the requirements of the role, along with your CV.

Interviews will begin on the week commencing 22nd March 2021 with the final interviews held on Friday 26th March 2021.  Please indicate in your covering letter if this date is unsuitable so we can arrange an alternate interview date in advance.

Restorative Justice Service Coordinator

Part time, flexible

28hrs per week (negotiable)

£24,000 per annum (pro rata £30,000)

Fixed term contract until March 2023

Essential for the post: Restorative Justice Practitioner of Intermediate or Advanced level

As a key partner of the London Victim & Witness Service, Calm Mediation are the main provider of Restorative Justice services in London.

We are seeking an experienced Restorative Justice Practitioner to coordinate the pan-London RJ Service.  The RJ Coordinator will be the first point of contact for all referrals into the service and will manage a busy and varied case load.  The RJ Coordinator will be responsible for progressing referrals including risk assessments, liaison with referrers, police, probation, and prisons and overseeing and supporting our team of volunteer practitioners who facilitate the casework.

Applicants will be registered RJ practitioners of Intermediate or Advanced level and have a varied experience of complex and sensitive case work.  Experience of supervising volunteers and knowledge of Salesforce is desirable. 

The successful applicant will be supported in their professional development.  There will be opportunity for occasional facilitation of case work, relevant training and Continued Professional Development.

The position is a desk-based role at Calm Mediation Head Office in Camberwell, Greater London but due to COVID 19 lockdown restrictions, applicants will be required to work from home for the immediate future.

Successful applicants will be subject to a DBS check

For an application pack please forward your CV demonstrating your registered RJ Practitioner status

Closing date for applications: 31st March 2021

Education Coordinator

Working for a national Association, this is a fantastic opportunity to join our client's in-house education team based near Gloucester. The Association delivers a full programme of courses contributing to the Continuing Professional Development of veterinary surgeons and veterinary nurses.

Responsibilities:

The Education Co-ordinator will participate in and contribute to the effective organisation, delivery, resourcing and marketing of the Association’s accredited educational programmes.

This is a varied role and duties will include managing student enquires and enrolments, manage scheduling and implementation of their accredited programmes, through liaison with speakers, supervisors and mentors, as well as venues and equipment suppliers. Assist in the organisation of formal examinations, host their online lectures and webinars, update and maintain their learning platform.

Requirements:

• Proven experience of working in a busy administration environment.
• Previous experience of the co-ordination, delivery and hosting of professional training/events and/or experience of maintaining student records in an academic setting is desirable.
• An awareness of educational learning platforms/technology is advantageous but not essential, as training will be provided.
• Initiative, flexibility and the ability to communicate effectively, both orally and in writing, are essential. A high degree of accuracy whilst working under pressure is vital, as well as eagerness to learn. A good working knowledge of Microsoft packages is also important.
• The successful candidate will preferably have a related qualification, ideally in business administration and/or events management.
• The candidate must be flexible to occasionally work outside of normal office hours and occasionally travel throughout the UK, with potential travel abroad.

About our client:

They are a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research and developing policy. Each year they deliver numerous education courses, host the largest small animal Congress in Europe, publish books, manuals, apps and magazines.

Location: Quedgeley, Gloucestershire, GL2 2AB

Job type: Full time, Permanent, 40 hours per week

Salary: £20,691 and £22,880 per annum

Benefits: include 23 days holiday, contributions towards Group Personal Pension, Life Assurance and Health Insurance.

Closing date: 12th March 2021

You may have experience of the following: Administrator, Admin Assistant, Office Administrator, Administrative Assistant, Office Assistant, Customer Service, Administration Assistant, Administration, Customer Service Administrator, Data Entry, Education Coordinator, Education Officer, etc.

Ref: 97245

Do you have the experience and enthusiasm to become our Education Development Officer? 

We are seeking a highly motivated and organised individual with the skill and the will to own and improve their educational products, and to support trainers to provide an excellent educational experience.

You will have a background in education & training or learning & development and must be able to take initiative and offer solutions to support the delivery and development of a number of specialist educational products and projects. You will be required to maintain and improve your products in digital based systems and be confident in programme administration.

You will be a committed team player who is keen to offer excellent support to our learners and members. You will be able to work collaboratively and communicate effectively with a range of stakeholders. You will have a proactive attitude and able to work efficiently within defined processes.

This is a permanent role for 35 hours per week.

For a full job description go to the FSRH website

Starting Salary: £26,268gpa.

About us

The FSRH are the largest UK professional membership organisation working at the heart of sexual and reproductive health, supporting healthcare professionals to deliver high quality care. We believe that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our members and partners to shape better sexual and reproductive health for all. Our strategy sets our priorities until 2025. 

How to apply

We value diversity, promote equality and encourage applications from people of all backgrounds. We are also happy to consider requests for flexible working. 

Please send a tailored CV and covering letter of up to 2 sides no later than 9am, Wednesday 10 March

Your cover letter should outline why you are applying for the role, and how you meet the person specification criteria.

Interviews are scheduled for Monday 15 and Tuesday 16 March and will take place on Zoom.

We hope to appointment somebody to start as soon as possible

Love training others in the use of technology?  Are you knowledgeable about a range of smart and assistive technology products and apps? Do you always have an eye on the horizon, spotting new products and apps that could make life easier?  We are looking for a bright and passionate Digital Inclusion technology trainer to join our innovative team!  This post is part time, we can be flexible about hours for the right candidate and there may be opportunities to increase hours on an ad-hoc basis.     

About the role 

Digital exclusion is recognised as a health inequality in its own right, and disabled people are disproportionately affected by it.  This funding has been awarded to by the Community Foundation for Surrey Coronavirus Response Fund to support disabled adults with digital inclusion during the pandemic and into the recovery period. 

Purpose of the role

The over-arching purpose of the role is to enable more disabled people to use a range of digital solutions in their daily lives to aid wellbeing and independence. 

The role is made up of 3 parts: the delivery of one to one and group training for disabled people, the production of training resources including webinars and the delivery of monthly training sessions with our staff and team of volunteer Tech Angels.  Additional opportunities to increase the hours include work on supporting our members to test and develop new and innovative apps as part of national projects working to improve independence and freedom for disabled people.

Care Coordinator

Contract: Permanent, Full Time

Hours: 35 hours per week

Location: London

Salary:  £34,602 per annum (Grade 18)

Job ref:  VA400

Closing date: 17th March 2021

Expected date of interviews: 26th March 2021

We have an exciting opportunity for a Care Coordinator to join our London centre working as part of the multi-disciplinary team while also working autonomously to assess and manage a range of clinical risk issues and clinical complexity across the Adult and Children, Young People and Family teams.

You will be responsible for the assessment of service users in order to identify their current clinical, social, and welfare needs, and to assess the suitability of our services to support those needs. It is therefore essential that you have a core qualification with significant experience of working in the mental health sector with complex mental health presentations. 

The successful candidate must have knowledge and experience of the care coordination approach with previous experience of working in community mental health settings in a similar role. You should have advanced knowledge and experience of safeguarding procedures and knowledge of complex trauma presentations with extensive knowledge of evidence based assessments and interventionsIn return, we offer a competitive package, with a generous 30 day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

To view the Job Description and Person Specification, please click the link provided.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory Enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an Equal Opportunities Employer. We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Working Well Trust is a London based charity, founded almost 30 years ago by a group of passionate mental health professionals.They sought to address the low rates of employment typically experienced by those who have faced mental health issues. The charity supports people to prepare for, seek, sustain, and progress in employment. Since 2019, Working Well Trust has also been providing this support to people affected by learning difficulties and Autism. 

Alongside the more conventional support offering for its beneficiaries, the charity provides them with practical training and employment preparation opportunities via its social enterprises. These are commercial businesses run by Working Well Trust with the ultimate objective of helping people to develop new skills and increase their confidence, while benefiting from being part of a team. 

Operations Manager (Employment Hub)

We are looking for a Operations Manager to lead the transformation of our two social enterprises, Access and Sew & Support so that they successfully combine commercial activities with our new training programme. 

The Operations Manager will work closely with the training team, Business & Enterprise Lead and employment workers to develop a programme that will enable more of our clients to move on to paid employment.  We also hope that the postholder will also form partnership with local colleges and training providers so that we can bring in new skills into the enterprises.  The successful candidate will also work closely with the Chief Executive to develop a new enterprise offering web development and design training.

We are looking for someone who has a background that includes:

• Business development, ideally within the social enterprise sector
• Strong marketing skills including social media
• Experienced at developing positive working relationships with funders and commissioners
• Line management and staff development experience
• Experience of service transformation
• Excellent communication skills
• Strong project management skills including contract monitoring
• Customer relationship skills including CSR

Due to the coronavirus pandemic, this post will initially be from home using telephone and videoconference software but will include on-site working when restrictions ease.

If you would like to discuss the role, please complete a contact form on our website.

Closing date: 9am, 18 March 2021

Screening Interviews: week beginning 22 March

Interviews: week beginning 29 March

Please click apply to send your CV and CV cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in their cover letter.Candidates that do not complete a cover letter will not be shortlisted.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave (pro rata) plus paid public holidays. 

Working Well Trust is an equal opportunities and confident about disabilities employer. 

This is a fantastic opportunity for an enthusiastic, highly motivated individual to work with Age UK Hammersmith & Fulham (Age UK HF) to support and help us to deliver an exciting Digital Inclusion Project.

We are seeking to recruit an IT Trainer to provide support within our Digital Inclusion Project Team and assist in formulating and delivering digital training services for clients, volunteers and staff. This crucial role will ensure that we have a digitally skilled workforce able to work effectively using technologies and tools to deliver our business operations.

The IT Trainer will deliver Microsoft 365 (M365) training sessions to upskill staff, volunteers and clients. Providing remote training via video conferencing tools to individuals and small groups of learners with a working knowledge of the Office apps including Word, Excel, MS Teams, PowerPoint and Outlook.
 

The project aims to improve the quality of life for the over 50’s by training and supporting them to use IT.  We are using digital technology to empower people to access information and services, connecting them with their families, friends and community by promoting community engagement and reducing loneliness and isolation.

Standing Together Against Domestic Abuse (STADA) are looking for a Domestic Abuse Court Coordinator to support the Specialist Domestic Abuse Courts (SDAC) coordinated by STADA and the wider Criminal and Civil Justice work at STADA, including the national Mentor Court Project.

STADA coordinates the ground-breaking Coordinated Community Response to domestic abuse in West London and the SDACs are part of a multi-agency partnership approach to domestic abuse in the Criminal Justice System. 

The position will require you to work closely with our Criminal Justice Programme Managers, Project Officer and other members of the team and our partner agencies including Police, CPS, HMCTS and domestic abuse support agencies.

A working understanding of the Criminal Justice System and how cases of domestic abuse progress through the system, including the key measures available to protect victims and hold defendants to account is essential for this post.

You will need to be highly organised with strong written and verbal presentation skills, including an ability to produce project resources, reports and briefing papers.  The position requires highly proficient I.T skills in Word, Excel and database recording systems as well as experience of coordinating and facilitating meetings and events.

Work Location: 

 A combination of:

· Remote working

· STADA office at Hammersmith

· Westminster Magistrates Court

· Area West Met Police Public Protection Unit (as required)

We welcome and encourage applications from Black, Asian and Minority Ethnic candidates.

Greensleeves Care are now recruiting for a Learning and Development Adviser (Health and Social Care Trainer) to deliver mandatory training to staff in our South and West division. 

ABOUT THE ROLE
As our Learning and Development Adviser, you will be responsible for delivering mandatory, compliance and required training to the homes in our South and West division. This will include Health and Safety, SOVA, COSHH, Infection Control, Eden Awareness and Associate Training. Producing and contributing to divisional reports, you will maintain the Trust’s training KPI’s, liaising with Home Managers as your key stakeholders to achieve these. 

This role is field-based and requires frequent travel and the ability to allow for overnight stays specifically within your designated division. The locations within this division include: Alton, Wokingham, Hastings, Calne, Winchester and the Isle of Wight.

ABOUT YOU

With substantial experience of working as a Trainer in social care or equivalent, you will hold both PTTLS Level 3 (and equivalent training qualification) and an NVQ/QCF Level 3 in Health and Social Care. You will have a proven track record in facilitating and delivering high quality training and will be committed to the values of training and CPD. 

We’re seeking a confident, advanced communicator with strong organisational and interpersonal skills, and the ability to motivate others. Friendly and charismatic, you will have excellent presentation skills, allowing you to engage with staff at all levels.  

ABOUT US

Greensleeves Care provide exceptional 24-hour nursing, dementia residential care and support to older people across England. With 25 care homes and growing, we have more than 20 years’ experience of delivering exceptional care and we are really excited about the next 20 years. Our benefits include 33 days annual leave (inclusive of public holidays and grace days), competitive salary, pension scheme, employee assistance programme, and many more.  

The successful applicant will be appointed subject to ISA first and enhanced DBS disclosure. The post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community. 

We are looking for a Learning and Development Consultant to join Samaritans on a part time basis. This role will lead the design and delivery of key projects within our volunteer learning & development programme.

This role is a great opportunity for someone who is passionate about our charity and keen to support continuous learning for volunteers who deliver our service. We are a friendly and supportive Learning and Development (L&D) team and we are looking for someone to shape our volunteer development training.

• Permanent
• Part time (24.5 hours/3.5 days per week)
• £30,500-£37,500 per annum FTE (£21,350-£26,250 pro rata) 
• We are open to flexible working (including your preference on working days and hours throughout the week)
• Home-based initially, then a mix of working from home & our office in Ewell (Surrey)
• Weekend work – as this role supports volunteers there may be occasional weekend work and you’ll be eligible for Time off in lieu (TOIL) back

Key Responsibilities

• Create, design, test and deliver individual L&D solutions across the organisational learning & development programme using a blend of approaches including online learning, self-directed learning, live online learning, cascade, face to face and on the job learning
• Project manage individual elements of the learning & development programme
• Takes the lead on supporting 3-6 of our regions regions, including supporting the Regional Director and Regional Training Officer with the roll out of learning initiatives and guidance on learning best practice
• Works with the L&D team and other key stakeholders to develop new L&D resources such as online resources (videos, eLearning modules, guidance notes, job aids, reflective journals), training materials and trainer guidance
• Lead on the development of the online learning library providing up to date, on brand, learning resources for trainers across the organisation. Play a key role in surfacing and sharing good practice and innovation from branches around volunteer training and development and workplace training and development
• Provides Regional and Branch Trainers with resources, information and guidance on training
• Respond to enquiries and provide advice to Staff, Regional Training Officers, Branch Trainers and Volunteers

Skills, Knowledge & Experience

• Ability to conduct all stages of implementing an effective learning product including:
  • Learning needs analysis
  • Design including research, focus groups and story boarding
  • Procurement and liaison with external providers where required
  • Creation of learning product incorporating needs of learners, blended approach (70/20/10)
  • Piloting and evaluation of learning impact (pre- and post- event)
  • Launch
• Project Management experience with the ability to work to deadlines with speed and accuracy
• Excellent IT skills
• Previous experience and knowledge of creating high quality training material
• An appreciation of what a volunteer audience requires would be highly beneficial
• Previous experience working on end-to-end Instructional Design
• Previous experience of designing eLearning in a package such as Articulate 360 or Evolve (desirable) 

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

We are reviewing applications as and when they come in, so please apply soon. The closing date for this role is 05/03/2021.