Advice and support team leader jobs
How's your job search on our site?
Senior Philanthropy Manager – Macmillan Ventures
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically 1 day per week in office, plus travel for external meetings as required)
Salary range: £54,000 - £59,000
Are you a high‑value fundraiser with a passion for innovation and impact? Do you have experience developing relationships with high-net-worth individuals and philanthropists who want to drive transformational change?
If you’re excited by the potential of venture capital, technology and philanthropy to reshape cancer care, this could be the role for you.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
You will play an important role in helping Macmillan harness philanthropy to deliver our mission. Macmillan Ventures is our impact investing programme, backing the most promising technologies in the sector – from precision medicine to AI‑enabled diagnostics – by partnering with some of the most exciting start‑ups in the world to transform cancer care.
In this role, you will build and inspire a community of forward‑thinking philanthropists to provide the capital needed to power this work. You will help shape and grow Macmillan Venture Partners, positioning it as a compelling, high‑impact opportunity for philanthropists who want to combine charitable purpose with an interest in innovation and venture capital.
Working closely with a network of senior volunteers, investment professionals, entrepreneurs and technology pioneers, you will unlock new relationships, grow significant income and strengthen Macmillan’s position as a leader in philanthropic impact investing. This is a highly collaborative role at the intersection of philanthropy, innovation and cancer care.
Key responsibilities:
- Develop new and existing high‑net‑worth relationships in support of Macmillan Ventures.
- Deliver income against an ambitious multi‑million‑pound campaign target over the next five years.
- Steward and cultivate high‑value gifts (£50k to £1m+) from high‑net‑worth individuals with a strong interest in delivering Macmillan’s mission through innovation and venture capital.
- Contribute to shaping our Impact Investing proposition, working closely with the wider Philanthropy and Macmillan Ventures team to create a compelling case for support.
- Inspire and support a network of senior volunteers to expand our reach and grow support, particularly among investment professionals, entrepreneurs and technology pioneers.
- Work closely with the Stewardship and Operations team to drive a data‑led approach to fundraising, including prospect research, pipeline management and impact evaluation.
- Collaborate with Corporate Partnerships colleagues to ensure a joined‑up approach to cultivation and stewardship across the wider division.
About you
You will be an experienced high‑value fundraiser who brings:
- A track record of securing six‑ and seven‑figure donations from high‑net‑worth individuals.
- Experience of working with senior volunteers to grow networks and secure donations.
- Excellent communication and relationship‑management skills, with the confidence to lead relationships with successful, high‑profile donors.
- Experience of working across a large, complex organisation to deliver a great donor experience.
- Experience of using data and insight to drive fundraising activity.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Wednesday 24th June
Interview dates: Online interviews will be held on the weeks commencing 29th June and 6th July (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Be part of an organisation that’s shaping health and social care
For over a century, The King’s Fund has worked to improve people’s health and care. We do this through our research, analysis and insight; leadership and organisational development with health and care leaders; convening and events; and partnering with others. With bold thinking for better health, we’re on a mission to inspire hope and confidence that we can create a world where everyone lives a healthy life.
About the role
Ensure we operate transparently and responsibly
As Governance Manager, you’ll take charge of The King’s Fund’s governance arrangements to ensure the charity runs as it should. Working closely with senior leaders, you’ll see that the support structures and processes are in place for us to meet our obligations and strategic goals.
Over the course of the year, you’ll support meetings for the Board of Trustees, the General Advisory Council and the Senior Management Team. As well as governance advice, you’ll provide administration and co-ordination; manage the reporting cycle; and keep an up-to-date register of interests.
About you
Experience is essential and you will bring with you a firm grasp of charity governance frameworks, processes and senior-level decision-making from previous role(s) within a governance role in a charity (or a similar organisation). In fact, when you’re not supporting meetings, you’ll champion governance across our team. Efficient and digitally savvy, you’ll support assurance processes and bring instant credibility.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. This role may need to be in the office more than 40% of the time (e.g. to support meetings).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form.
Please note that in order to apply, you must have documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is 2 July at 9.30am.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.
Interviews will be held week commencing the 13 July (likely 14 July). The role is available to commence from the beginning of August.
The client requests no contact from agencies or media sales.
Thank you!
The National Deaf Ministry Advisor plays an important role in helping the Church of England become more inclusive and accessible for Deaf people. Working within a national team that supports ministry and leadership across the Church, the post holder will bring expertise in Deaf culture, communication and advocacy to ensure Deaf people can fully participate in worship, leadership and community life. This includes advising senior leaders, supporting policy development and helping to shape a Church where Deaf voices are heard, valued and represented. You will work closely with colleagues, dioceses and networks supporting Deaf ministry to provide guidance, training and encouragement. The role involves building strong relationships, supporting those already involved in Deaf ministry and advocating for fair access and opportunities, including for those exploring ordained or lay ministry roles. This is a collaborative and outward-facing position, well suited to someone passionate about inclusion and equity, with the ability to influence change at a national level. You will help ensure that the Church's mission reflects and serves Deaf communities in ways that are linguistically and culturally appropriate, enabling fuller participation across all aspects of church life.
The National Deaf Ministry Advisor will play a key role in shaping a more inclusive Church, ensuring Deaf people are supported, represented and able to participate fully in ministry and church life. This is a varied and collaborative role, combining strategic influence with practical support and relationship-building across the Church of England. In this role, you will:
- Provide expert advice to senior leaders on matters affecting Deaf people, helping shape policy, practice and inclusive approaches across the Church
- Champion and advocate for Deaf people, ensuring their voices, experiences and needs are recognised and embedded in decision-making
- Support and strengthen networks by working with dioceses, chaplains and volunteers involved in Deaf ministry Strive for excellence | Show compassion | Collaborate | Respect others | Act with integrity
- Facilitate training and development, equipping those working with Deaf communities with the skills and confidence they need * Enable fair access to ministry pathways, supporting Deaf candidates through discernment, training and leadership opportunities
- Work collaboratively with key groups and stakeholders to progress inclusion and share good practice across the Church
You will balance strategic thinking with hands-on engagement, building strong relationships and helping create a Church that reflects and welcomes Deaf people at every level.
To be successful in this role, you will bring a strong understanding of Deaf culture and knowledge of BSL alongside the ability to influence, collaborate and advocate effectively within a large and complex organisation. You will be confident working with a wide range of people, from community members to senior leaders and motivated by a genuine commitment to inclusion and equality. We are looking for someone who can demonstrate:
- A strong understanding of Deaf culture and community, with experience of working alongside Deaf people in an inclusive and empowering way
- A knowledge of BSL and the ability to understand and communicate with Deaf people who use only BSL to communicate is essential, alongside excellent written and spoken communication more broadly
- Experience of advocacy and influencing change, particularly in relation to equality, diversity and inclusion
- An ability to build relationships and work collaboratively, bringing people together across different teams, organisations or networks
- Experience of supporting or developing others, for example through training, mentoring or working with volunteers
- Strong organisational skills, with the ability to manage priorities, work independently and deliver across a varied workload
- An understanding of the Church of England (or a similar organisation), or the ability to quickly build confidence working within a large national institution
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Thank you!
Support Coordinator
We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service in Sheffield.
This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.
Position: 000016 Stroke Association Support Coordinator
Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,300 per annum
Contract: Fixed-term. Our services are contracted, we currently have funding until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July
Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.
You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.
· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties
· Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).
· Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.
· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
· Working from home but as part of a team of coordinators.
· Delivering stroke support groups in the area.
· Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.
About You
You will have:
· Experience working with people within a health and/or social care profession or other caring capacity.
· Experience of maintaining accurate records using IT skills and database systems.
· Effective caseload management and organisational skills.
· Excellent interpersonal skills to work with a diverse range of people.
· Experience designing and facilitating groups.
· A flexible working approach, being able to work independently and use initiative.
This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Support Coordinator
This is an exciting opportunity to join our team in South Warwickshire.
We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: 000013 Stroke Association Support Coordinator
Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July 2026
Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
· Providing personalised information, advice and support to address any needs identified.
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the North Lincolnshire area.
Position: 000014 Stroke Association Support Coordinator
Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding until 31 March 2028.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July 2026
Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service.
· Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on our CRM database.
· Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors
· Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits.
· Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
About You
The post holder will have experience/background in:
· Providing person centred support.
· Working to improve outcomes for individuals/communities
· Using technology and IT systems to support your work and keep timely, accurate records.
· Working collaboratively with other professionals in a variety of settings.
· Deliverig presentations and organising local events
This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care.
You’ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework.
We're looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You'll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.
Working closely with colleagues across Membership Services, you'll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You'll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.
This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We're looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.
What you'll be doing:
- Leading and developing NTSU's Advice Centre, ensuring students have access to high-quality advice, advocacy and representation.
- Managing and supporting a team of advisors, creating a positive culture of learning, development and continuous improvement.
- Working directly with students on complex and sensitive cases, providing advice, advocacy and support through University procedures.
- Using casework trends, student insight and evidence to influence institutional policy and practice and improve the student experience.
- Working closely with the Student Voice team to support elected officers, student representatives and campaigns that drive positive change for students.
- Building strong partnerships across NTSU and NTU to ensure students receive joined-up, student-centred support.
- Leading service development and exploring new approaches, technologies and ways of working that improve accessibility and impact.
- Acting as NTSU's Designated Safeguarding Officer and ensuring appropriate support and interventions are in place.
- Monitoring service performance, quality and impact, ensuring the service continues to evolve in line with student needs and sector best practice.
What we're looking for:
- A passionate advocate for students who believes in the power of representation, influence and student voice.
- An experienced manager who can motivate, support and develop others.
- Someone with experience of advice, advocacy, casework or support services, ideally within Higher Education, Students' Unions, charities or similar environments.
- A collaborative leader who enjoys building relationships and working across teams to achieve shared goals.
- Someone who is comfortable using data, insight and evidence to identify issues and influence change.
- A creative thinker who is willing to challenge convention, embrace innovation and explore new ways of supporting students.
- A confident communicator who can build credibility with students, colleagues and senior stakeholders.
- Someone who is committed to inclusion, fairness and ensuring all students can access the support they need.
Why work for NTSU?
At NTSU, you'll be part of a supportive and ambitious organisation that exists to make students' lives better. Working as the Advice & Advocacy Manager not only positions you at the heart of delivering meaningful impact on students every day but also offers a range of benefits designed to support your professional and personal growth.
- Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits. New staff start with 20 days holiday, 8 bank holidays and 5 closure days
- Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge
- Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement
- Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively
- Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team
- Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits
- Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most
- Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career
- Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member
- Free eye tests and financial contribution towards glasses required for computer work
- Free annual flu jabs
The client requests no contact from agencies or media sales.
Thank you!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service delivering in Herefordshire and Worcestershire.
This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.
Position: 000012 Stroke Association Support Coordinator
Location: Home-based Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 28 hours per week
Salary: Circa £22,600 per annum (FTE circa £28,300 per annum)
Contract: Fixed term. Our services are contracted, we currently have funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July 2026
Interview Date: 20 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have:
· Experience/background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality; Herefordshire and Worcestershire, to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Location: London
Contract: Permanent, Full-Time
Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.
This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.
About the Role
As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services. This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.
Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.
Key responsibilities include:
Infrastructure & Systems Support
- Support the maintenance, monitoring, and performance of IT infrastructure, systems, and networks.
- Assist in the delivery of infrastructure upgrades, improvements, and projects.
- Troubleshoot and resolve technical issues related to systems, hardware, and connectivity.
User & Technical Support
- Provide technical support to users where required, working closely with the wider IT team to ensure seamless service delivery.
- Support the setup, configuration, and maintenance of devices and systems.
Security & Compliance
- Support IT security protocols and ensure systems are maintained in line with organisational policies and best practice.
- Assist in identifying and escalating risks, vulnerabilities, and incidents.
Collaboration & Continuous Improvement
- Work collaboratively with global IT colleagues to maintain consistent standards and processes.
- Contribute to documentation, knowledge sharing, and continuous improvement of IT services.
- Support the implementation of new technologies and tools.
About You
As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.
To be successful in this role, you will have:
Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.
Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.
Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.
Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.
Security awareness:
Understanding of IT security principles and best practice.
Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.
Why Join Us?
This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.
Non Charity Employer
101 - 500
Every day transport workers keep the world moving – connecting millions of people across our cities and countries
The client requests no contact from agencies or media sales.
Thank you!
Be there when it matters.
Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.
Key responsibilities:
- Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
- Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
- Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.
Essential Criteria
- Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
- Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
- A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
- Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.
Closing date: 21st June
Interviews: w/c 6th July
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Thank you!
Lead advice services that change lives
Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.
Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.
The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.
We are looking for someone who has:
- Significant experience within Citizens Advice or a comparable advice organisation
- Experience managing complex advice services, projects or programmes
- Strong leadership and people management skills
- Experience monitoring performance and delivering funded contracts
- The ability to develop services, build partnerships and identify new opportunities
- A commitment to equity, inclusion and access to justice
This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.
What we offer
- Salary of £42,771 per annum
- 33 days annual leave including public holidays
- 3% employer pension contribution
- Flexible and hybrid working arrangements
- Ongoing professional development
- The opportunity to influence the future of advice services in Barking & Dagenham
Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.
Closing Date: 5pm, 24 June 2026
Thank you!
As Front of House Team Leader at the National Memorial Arboretum, you’ll be at the centre of a busy and varied hospitality operation, supporting the day-to-day running Aspects, Award winning events and functions facility, as well as supporting the Arboreretum’s restaurant, coffee shop, and visitor catering outlets. This is a hands on management role where you’ll lead by example on shift, keep service standards high and make sure visitors receive a welcoming, efficient and well-run experience every time they visit.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone with proven experience in hospitality or food service supervision who can confidently manage busy services, support and motivate staff, and keep operations running smoothly behind the scenes. You’ll be organised, proactive and comfortable dealing with everything from customer queries and stock control to maintaining high standards of cleanliness, presentation and food safety across multiple outlets.
This is a great opportunity for someone who enjoys fast-paced hospitality, large-scale events and leading a team in a unique environment. You’ll work directly in the Events team and closely work with the Food Service management team, gain exposure to a wide range of catering operations and play an important part in delivering high-quality service across one of the UK’s most visited destinations.
This role is fully site based at the National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR. Due to the nature of the operation, the successful candidate will work any 5 days from 7, including weekends and evenings as required.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Tuesday 21 & Wednesday 22 July 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and make a difference to Children living in residential Care.
Salary: £ 34,919 per annum full time
Shifts: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins
Sleep-ins: £50 / overtime and bank holidays paid time and half
Location: London, Balham (SW12)
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Visit our website to watch our short video to gain an insight into our working life here at St Christopher’s
About the Role
As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism.
St Christopher’s Academy
At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
Visit our website to check out our staff stories to see how you can develop your career with us
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
The successful candidate will have:
- Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
- One years’ experience working at a level of responsibility with children and young people in a residential setting.
- An understanding of the regulatory framework relating to the provision of residential services for children and young people.
- Good understanding of the needs and risks regarding children in care.
- Experience of taking on leadership responsibilities in a teamwork setting.
- Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
- Excellent communication and team working skills.
In return we offer:
- Competitive salary.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification.
For the full Job Description and Person Specification plese visit our website.
For more information or assistance during the application process, please contact us via our website.
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
Registered Charity
101 - 500
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man
The client requests no contact from agencies or media sales.
Thank you!
Service Delivery Coach
We’re looking for an enthusiastic and motivated individual to join our team as a Service Delivery Coach in North-West England from September 2026
Applications from individuals who are seeking flexible working options are welcomed.
Position: 000015 Service Delivery Coach
Location: Homebased, North West England. However, regular travel across the region will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £29,300 per annum (FTE circa £36632.28 per annum)
Contract: Fixed term until 31 August 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 12 July 2026
Interview Date: 20 or 21 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The purpose of this role is to support and empower Stroke Association Support Coordinators to deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke.
Whilst a coaching style maybe suitable for many aspects of the role, there will be occasions where strong leadership and management will be needed to ensure Stroke Support Coordinators maintain compliance with contractual policies and procedures and to address any performance related issues.
Supporting our organisation as part of the leadership team you will ensure improvements are led by what matters to people affected by stroke.
You will support and empower Stroke Support Coordinators through a coaching ethos to:
· Deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke.
· Identify and address capability gaps and build volunteer capacity where required.
· Build strong relationships with key stakeholders, internally and externally.
· Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators.
About You
You will have experience of:
· Effectively balancing a number of competing priorities.
· Experience supporting remote teams with paid staff and volunteers with experience in growing and developing these teams using a coaching style of management
· Experience in managing performance improvement
· Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway.
· Using excellent communication skills.
· Championing diversity internally and externally.
· Identifying and supporting quality improvement, based on an understanding of how work really happens.
You will be:
· Able to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.
· Approachable, taking time to understand the context of people we work with, supporting thinking and always having people affected by stroke at the centre.
· Experienced in overseeing and supporting change and development.
· Agile in your approach, open to developing your skills, knowledge and experiences and supporting the organisation to move towards our goals and strategic focus.
Applications
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.