Advice jobs

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.

Job Title: Safeguarding Manager

Department: Core

Reports to: Senior Safeguarding Manager

Salary: £32,000-£35,000 per annum (depending on experience)

Closing Date: 2nd July 2025

About Us:

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

The Role:

The Safeguarding Manager is responsible for ensuring the highest safeguarding standards across all departments at the Trust. This includes safeguarding across all activities, staff inductions and ongoing training, collaboration with media and communications teams and all operational activities.

Reporting to the Trust Senior Safeguarding Manager, the Safeguarding Manager will take a leadership role in embedding safeguarding policies and practices into the day-to-day operations of the Trust, ensuring compliance with regulatory standards and creating a safe environment for all stakeholders.

The role will also work with the wider Safeguarding team within Brentford FC to ensure that close collaboration is maintained between our two organisations.

Flexibility is required for some evening activities and occasional weekend work, with some occasional travel for Trust events, tours or other safeguarding responsibilities.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

Location: Hybrid (2 days in our Camden Head Office)

Salary: £46,156 - £48,808

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Maternity Cover for 10 Months)

Closing Date: 29th June 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.

About the Role

In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.

About You

Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.

You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to a new project in West Yorkshire to deliver 6 month reviews to stroke survivors of working age.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11272 Stroke Support Coordinator

Location: Homebased Bradford, Wakefield and Leeds. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21,948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: This is a fixed-term contract until 30 June 2026. Our services are contracted, we currently have funding for this contract until 30 June 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 18 and 19 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors in relation to employment and volunteering.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinators will:

• Deliver 6 month post stroke reviews to people affected by stroke
• Provide personalised information, advice and support especially in relation to employment, volunteering and secondary prevention

About You

The post holders will:

• Be motivated and flexible in their approach
• Able to process new information easily
• Have a background in supporting others ideally in health, social care or the voluntary sector
• Be able to demonstrate previous experience of working collaboratively with other professionals and colleagues
• Be confident and able to use IT systems including data bases

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Community and Events Assistant

Location: Flexible - travel to London-based office, fundraising and industry events required occasionally

Contract type: Permanent

Salary: £28,216 per annum

Hours:  37.5 hours per week
 

Closing date: Monday 30th June, 23:30

Interviews to be held 9 – 11 July

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About the role
This is a great opportunity for someone to learn more about community and events, and to develop a career in fundraising.

The main objectives of the Assistant role will be to provide excellent supporter care (building relationships and giving fundraising and event support and advice) to Shelter’s fundraisers and administrative support to the department.

Role specifics
As a key member of Shelter’s Community & Events team, you’ll be the first point of contact for our fundraisers, providing tailored support, advice and materials across phone, email, post, web and social channels, while ensuring accurate records, smooth communications, and newsletters. You’ll contribute to improving the supporter experience by helping develop fundraising resources, gathering case studies, and assisting at events and collections, often supervising volunteers with clear guidance and support (occasional evening and weekend work required, with time off in lieu).

You’ll also manage stock of fundraising materials, coordinate replacements through suppliers and internal teams, and provide essential administrative support, including data entry and financial processing (training provided). To thrive in this role, you'll need strong communication skills, a proactive mindset, excellent time management, and a sharp eye for detail. A flexible, can-do attitude is essential, as is a willingness to stay busy, get involved across the team’s varied work, and embrace learning opportunities to deepen your understanding of the charity sector and Shelter’s vital mission.

Apply to be part of our team and be the change you want to see in society.

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
This role sits in the Community & Events department, which is made up of the Community Fundraising, Mass Participation, Digital Fundraising and Supporter Experience teams. Across the team, we look after a wide variety of fundraising activities which encourage supporters to raise money and provide them with excellent support to do so.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join Our Team as a Lead Support Worker in Tadley!

Full UK Driving Licence Essential Covering Manual Vehicles

Are you passionate about supporting adults with learning disabilities and experienced in supported living or residential care settings? If so, this is your opportunity to lead by example and help make a measurable difference in people’s lives through Dimensions’ unique ‘Activate’ model.

About the Role: We’re looking for a dedicated Lead Support Worker to join our innovative team in Newbury. At our Supported Living Service, you’ll play a key role in enhancing the lives of four individuals, empowering their independence, and delivering exceptional support. This role is ideal for someone with experience as a support worker who is ready to take the next step and lead a team.

The service thrives on big ideas, so we need someone who is enthusiastic, creative, and solutions-oriented while maintaining a sense of fun. You’ll have access to industry-leading training, ensuring you’re equipped to excel in your role. This position is full-time (37.5 hours per week) and includes sleep-ins, weekends, and bank holidays. Shift patterns will be discussed during the interview process.

Why Join Us? Dimensions is one of the few social care organizations accredited by the Great Places to Work programme, offering a supportive environment for personal and professional growth.

What We’re Looking For:

• Someone passionate about championing the rights of the people we support.
• A proactive leader ready to educate and inspire others.
• A team player with experience in supported living or residential care settings.

Key Details:

• Pay Rate: £13.68 per hour.
• Hours: 37.5 hours per week.

Benefits of Working with Dimensions:

• Competitive pay and up to 35 days of paid annual leave (pro rata).
• Opportunities for career progression and industry-leading training.
• High Street discounts on retail, hospitality, entertainment, and more.
• Enhanced DBS paid for by us.
• Life assurance and company pension.

About Dimensions: Dimensions is a values-driven organization dedicated to empowering the people we support and fostering fulfilling careers for our colleagues. If you share our values and are ready to make a difference every day, we’d love to hear from you.

Next Steps: If you have questions or would like more details, please contact Andrew on 07 507 128 795 or submit a short application by clicking the button below.

Applications will be reviewed as they are received, and interviews will continue until the role is filled.

Important Information:
This role requires an enhanced DBS Disclosure, which we will obtain on your behalf.

Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.

Dimensions is an equal opportunities employer committed to diversity and inclusion. We are proud to be Disability Confident Committed and guarantee interviews for disabled applicants meeting the minimum criteria. If you need assistance with your application, we’re happy to support you with reasonable adjustments, including assistive technology at our offices.

We have an exciting new opportunity for a Governance Adviser to join our busy Governance team.

In this role, you will be responsible for providing high level secretariat support for the end to end cycle of meetings and activity within your allocated RBL committees, sub committees and UK and overseas subsidiaries. Working in a small and tight knit team, this role supports the wide range of activities forming the engine room of RBL’s corporate governance. It will bring you into contact with a large variety of stakeholders at all levels around the organisation so being an effective and confident communicator is key.

Reporting to and working closely with our Governance Manager, you will provide cross committee governance cover, enabling the efficient running of meetings through the year including at Annual Conference and assisting in election processes for National Officers, Trustees and Membership Council.

Key responsibilities will include:

- Arrange agendas, collate papers, attend and minute committee meetings, and liaise with Chairs of committees to achieve a high-performance governance process
- Ensure meeting minutes actions are recorded and completed in a timely fashion and are maintained on the board platform
- Work closely with Executive Directors and paper authors to ensure reports are received in a timely fashion and contain consistent quality
- Work with the Governance Support Officer to ensure the effective organisation of subsidiary and committee meetings of the Board including dates and times, venue, attendees, agendas, minutes, action logs, and the cycle of pre and post committee meetings with the Chairs
- Support the Trustees and Executive Board in the smooth running of the governance of the RBL Annual Conference by attending for the duration of the conference weekend and providing governance support in preparation for the Annual Conference

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Grade 12 - £52,287 - £60,831 (pay award pending)

Hybrid – Risley Moss, Birchwood, Warrington, WA3 6QX is the office location.

Trees and Woodland Operations and Strategy Manager– The Mersey Forest team, employed by Cheshire West & Chester Council

Cheshire West & Chester Council invites applications for the crucial Trees and Woodland Operations and Strategy Manager position within the Mersey Forest Team. This role is instrumental in advancing our landowner engagement and support services across the Mersey Forest area, in alignment with our long-term strategic plan, to create well-wooded landscapes that benefit people, nature, and a thriving economy.

The Mersey Forest, established in 1991, is a growing network of woodlands and green spaces across Cheshire and Merseyside. Over the past three decades, more than 10 million trees have been planted, transforming the landscape and providing numerous environmental, economic, and social benefits. This initiative has been at the forefront of promoting biodiversity, community engagement, and enhancing the well-being of residents, embodying a long-term vision for urban and rural regeneration. The Trees and Woodland Operations and Strategy Manager will play a critical role in continuing this legacy, contributing to climate adaptation efforts, and showcasing the value of our natural environment to people, nature and the economy, whilst championing the role that we all must play in protecting the natural environment, nurturing a wood culture.

Key Responsibilities:

• Oversee the development, execution and financial management of the annual Mersey Forest woodland establishment and Biodiversity Net Gain Programmes, developing and managing the delivery of a multi-year pipeline of projects
• Assist in formulating and implementing woodland management plans to uphold sustainable woodland management and conservation practices.
• Provide expert advice to local authorities, landowners, and other stakeholders on woodland establishment, management, and conservation, fostering collaborative relationships.
• Lead an annual multi-million-pound programme of Mersey Forest partnership planting schemes across the Mersey Forest area, ensuring compliance with the UK Forestry Standard and other regulatory guidelines. This includes leading and managing the woodland advisors, operations team and ecologist.
• Work closely with the Mersey Forest Director and various stakeholders, including the Forestry Commission and Natural England, to ensure clarity on the scale of sites requiring regulatory approval.

This position operates within a fully agile working framework, with a predominantly home-based working arrangement and an office base at Risley Moss, Warrington. The role of Trees and Woodland Operations and Strategy Manager presents a significant opportunity for a seasoned professional to contribute to one of the largest natural environment programmes in England, playing a leadership role at the local, regional and national levels.

Qualified candidates are encouraged to apply by submitting an extended CV and a cover letter that does not exceed two pages. They will become an integral part of a dedicated team committed to environmental excellence and community engagement, continuing the legacy of The Mersey Forest Partnership.

For more information, contact the Mersey Forest Team.

Closing Date 4th July 2025

Finance Assistant
Duration: 2-month temporary role, supporting during a busy period
Pay: £14.87 per hour + £1.79 per hour holiday pay (Equivalent to £29,000 FTE / approx. £17,400 pro rata)
Hours: Part-time, Tuesdays to Thursdays, 22.5 hours per week (9am-5:30pm)
Location: Hybrid - 1 day per week in the West London (W6) office, with flexibility to increase office time during onboarding or as needed
Start date: ASAP

Charity People is delighted to partner with a leading international medical charity to recruit a Finance Assistant for a hands-on temporary role in a small, high-impact finance team. You'll be supporting day-to-day financial operations during a particularly busy period, working alongside a friendly, high-performing part-time team member and reporting to the Assistant Finance Manager.

Key Responsibilities:

• Oversee the finance inbox, managing incoming queries and correspondence professionally
• Prepare supplier folders for payment runs, ensuring invoice, purchase order, approval, and delivery note are matched and complete
• Prepare and process payment runs, including entering supplier payments into Sage 50 and sending remittance advice
• Support purchase order raising in collaboration with the Assistant Finance Manager (note: responsibility is shared depending on workload)
• Conduct general finance admin and data entry
• Provide support to the Finance Officer and Overseas Operations Manager as needed

What We're Looking For:

• Proven experience with Sage 50, with confidence to use it independently - there will be a short test at interview
• Previous experience in a purchase ledger or finance assistant role, ideally within the charity sector
• High attention to detail and confidence managing documentation for supplier payments
• Good organisational and time management skills, with the ability to work independently and take initiative
• A flexible, team-minded approach - this is a collaborative environment with occasional peaks in workload
• Willingness to attend the office 1 day per week (minimum), with more time required during the first week and attendance at occasional team meetings (every 6 weeks)

How to Apply:
If you're excited about this opportunity and meet the requirements, please send your CV as soon as possible. Applications are reviewed on an ongoing basis, so don't delay in applying!

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We know that greater diversity leads to greater results for the charities we work with.

Do you thrive on building relationships, managing contracts, and supporting local innovation? Join Shelter Scotland as our Partnerships Coordinator and help shape the future of empty homes work in local authorities across the country. As part of the Scottish Empty Homes Partnership (SEHP), you’ll support councils funded to support their work in bringing empty homes back into use at scale, ensuring projects are well managed and key milestones met.

About the role 

This role is an integral part of the Scottish Empty Homes Partnership (SEHP) team. The key responsibility will be to manage contracts and relationships across the councils that have received funding for additional Empty Homes Officers (EHOs) to bring empty homes back into use at scale. You will work closely with the existing Partnership Officer role that focuses on providing support to the existing network of EHOs.

Role specifics 

As Partnerships Coordinator, you’ll take the lead in managing new contracts with councils, meeting with key stakeholders to agree terms and supporting the development of detailed project plans with clear milestones. You’ll chair regular advisory group meetings to monitor progress, identify and address any emerging issues, and work collaboratively with councils to find solutions. Promoting the role and impact of Empty Homes Officers will be central to your work, as will providing hands-on support through best practice sessions and tailored training, developed in partnership with the SEHP team.

To succeed, you’ll need strong experience in stakeholder and project management, confidence in delivering CPD and training, and the ability to build productive, trusted relationships. A proactive, solutions-focused approach is essential, as is a solid understanding of Scotland’s housing policy landscape—experience with empty homes work or local authority systems will be a distinct advantage. 

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Scottish Empty Homes Partnership Team are made up of 10 staff members. Led by our National Manager, we have a Communications, Policy and Projects branch of the team. This role falls within the Projects team.

The Scottish Empty Homes Partnership is funded by the Scottish Government and works to four overarching outcomes to bring privately owned empty homes back into use:

1. Strategy: A strategic approach to bringing empty homes back into use is adopted across the country, enabling better targeting of resources and tracking of progress to bring more empty homes back into use.
2. Capacity: Local authorities, and other organisations with a focus on housing delivery, are able to evidence the benefits of employing dedicated empty homes officers.
3. Skills Empty homes officers undertake continuous professional development, and new officers receive consistent training to ensure they are fully equipped to undertake the role, leading to improved delivery.
4. Advice: More empty homes are delivered back into use through clear, consistent advice and support to empty homeowners and anyone else impacted by empty homes.

About Shelter Scotland 

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses. 

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.

We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

*mostly homeworking*
 
Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel?
 
TPP are recruiting a Data Officer on behalf of our client, a well-established charity with international presence. 
 
Benefits:
 

• 7% employer’s pension contribution
• Hybrid working, 1 day in the office a week
• Life insurance (3 x salary)
• Employee Assistance Programme (EAP)
• 25 days annual leave per annum plus bank holidays
• Free eye test
• Discount vouchers

 
The Role:
 
As a Data Officer, you will play a key role in supporting the Data Manager by ensuring their supporter and contact database (Raiser’s Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information. 
 
Main responsibilities:
 
Assist in the daily management of the Raiser’s Edge database, ensuring data accuracy through regular audits.  Imports and exports of data.  Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.  Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.  Run direct debit and gift aid claims, ensuring valid documentation is maintained. Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
 
Essential requirements:

• Experience in CRM systems (Raiser’s Edge) and proficiency in MS Excel
• Demonstrable experience supporting charities and fundraising teams in a data role
• Confident working with large datasets
• Solid understanding of GDPR and data confidentiality
• Excellent communicator, a team player, and have a keen eye for detail
• Excellent time management skills, able to prioritise daily tasks and manage deadlines

 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £60,000 (more may be available for candidates with exceptional skills and experience)
Location: Wolverhampton
Contract: Full Time- 35 hours per week
 
Are you ready to lead a progressive, student-led charity into its next phase of growth and innovation? Our client is seeking a dynamic and values-driven CEO to provide strategic leadership, strong people management, empower student officers, and help them deliver an outstanding experience for their members.
 
About Them
 
Our client is an independent education charity led by, and for, students.
 
They work to support all aspects of student life for the 19,000 plus students studying at the University. Located in a friendly city, with a proud industrial and educational heritage, they are an ambitious and diverse organisation, committed to supporting every student at the University in achieving personal success.
 
They support students through a variety of services including academic representation, campaigns on issues that matter to them, advice and wellbeing services and supporting student communities. They also host a number of events throughout the year and operate a café and two bars on campus.
 
About the role
 
As CEO, you’ll play a vital role in shaping the strategic future of their organisation. You’ll work closely with the Board of Trustees and student officers to translate strategy into action and ensure they remain responsive to the evolving needs of students.
 
They're looking for a collaborative and inclusive leader who can build strong partnerships within the SU, across the University, and with external stakeholders. You’ll bring a proven track record of strategic leadership, financial oversight, and organisational development, ideally within a values-led or membership-based environment.
 
You’ll also lead a talented staff team, foster a high-performing, inclusive culture, and identify new opportunities to diversify their income and extend our impact. Importantly, you’ll be a visible and supportive presence for their officers and staff, helping them to lead with confidence and drive meaningful change.
 
The successful candidate won’t necessarily need to come from the Higher Education sector, but you must be able to demonstrate a good understanding of the trends and issues that affect our students and sector. You’ll have a good understanding of charity governance, financial management and organisational development.
 
They offer an inclusive and fun work environment believe passionately in developing their people. They're also committed to ensuring their workforce reflects the diversity of the world and community they're based in. They respect everyone's individual identity and celebrate difference, and encourage applications from all candidates irrespective of background. They'd particularly welcome applications for the role from BAME candidates and those with a disability.
 
It’s a genuinely exciting time for them and they look forward to receiving your application.
 
Key Dates
 
Closing Date: Monday 7th July at 12pm
First Stage Interviews (Remote): Monday 14th July
Final Interviews (In-person): Monday 28th July
 
How to Apply
 
Please click 'Apply' to complete the application form. Please take some time to read through the recruitment pack before submitting your application.
 
REF-222134

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

#LI-DNI

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