Advice Services Manager Jobs in Manchester, Greater Manchester
GMYN's vision is that #YoungPeopleCan
For many young people, moving towards a positive future isn’t easy. Greater Manchester Youth Network (GMYN) supports young people aged 10-25 from across Greater Manchester by offering innovative and exciting opportunities that they are not able to access elsewhere.
Our key focus is supporting young people who face particular challenges, including: cared-for young people and care leavers, disabled and neurodiverse young people, unaccompanied asylum seeking children (UASC)/new arrivals, young people with social, emotional and mental health (SEMH) needs, and young people who are not ready for work.
Founded in 2007, Greater Manchester Youth Network (GMYN) has grown from a single volunteering project to an established and highly respected charity delivering multiple youth programmes across Greater Manchester. GMYN has supported marginalised young people, providing new opportunities and chances to progress in life.
The Head of Business Development role
We are looking for an experienced, confident, and committed Head of Business Development to join our growing charity. This senior role is part of GMYN’s leadership team and would be responsible for coming up with new business opportunities to generate income, as well as produce proposals to various funders and trusts.
It is a hugely exciting time to join GMYN and the Head of Business Development is a vital role. The charity is growing and extending our programmes and services across Greater Manchester, and we will be launching our new three year strategy in July. This role is key to support with leading the charity to achieve financial and growth targets as well as coming up with new and innovative business opportunities.
You will also have the opportunity to influence the future direction of GMYN as a member of the Senior Leadership Team, providing strategic input into how we deliver our services to help transform the lives of young people.
Who are we looking for?
Our ideal candidate will have an enthusiastic attitude as well as experience in developing and growing services, ideally for young people. You will have significant experience in business development and/or income generation with a proven track record of meeting targets with strong commercial awareness.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
You will also need experience in helping lead change within an organisation, supporting our team on our journey of growth and sustainability.
Key responsibilities
- Lead on all commissioning activity at GMYN directly with commissioners and through tendering activity.
- Lead and support the creation of high-quality bids to a variety of local and national funders/foundations.
- Develop a thorough understanding of GMYN’s programmes and services in order to promote and create business development opportunities to generate income.
- Identify new opportunities across Greater Manchester to identify new partnerships and collaborations based on consultation and research (e.g. housing, health, schools, commissioners, colleges, local authorities and local businesses).
- Promote and secure funding for GMYN’s existing traded services (training, consultancy) and develop new ones to create new income generation opportunities.
- Develop and maintain relationships with new and existing stakeholders including funders, delivery partners, businesses and participants.
- Design and implement an income generation strategy alongside the CEO that supports growth, and impact of GMYN’s programmes.
- Provide strategic overview for GMYN’s design of new programmes and impact measurement, ensuring GMYN can evidence the difference we make.
- Line management of the organisation’s Fundraising and Development team.
- To form a key part of the GMYN Senior Leadership team, supporting the day to day running of the organisation.
- Contribute to helping GMYN provide a positive, ambitious and collaborative team culture.
- To deputise for the CEO as required ensuring continued organisational and service delivery.
Personal Specification
You don't have to have worked in the voluntary youth sector previously. Our aim is to find a suitable candidate that can meet the selection criteria below. This can be from a past/current income generation/business development role, or a role with transferable skills.
More importantly we are looking for someone with genuine passion for working for a youth charity. Someone who can join our fundraising team and make a big impression, helping us to achieve our income generation goals. We want to hire an enthusiastic person who can maintain positive working relationships with various supporters, delivery partners and all stakeholders.
- Proven experience in achieving new business and generating income for an organisation, with relevant experience in a similar role or a role with transferable skills.
- Experience of successful bid production and bid management – from identification of opportunity through to submission.
- Track record in successful tendering for retention of contracts and new business.
- Experience of developing and maintaining effective networks, relationships, and partnerships – internally and with external stakeholders – to support development of proposals and service design.
- Knowledge of public sector commissioning, particularly from a third sector and ability to work with local authorities and other funders.
- Knowledge of the structures of the voluntary/statutory and private sectors with regards to supporting the funding and delivery of youth programmes.
- Experience of line management of various roles with proven experience of developing, motivating and supporting staff in key roles.
- Experience in programme/project management including a through understanding of measuring outcomes and impact.
- Strong strategic planning and analytical skills, with the ability to identify opportunities and develop effective strategies.
- Ability to work on own initiative, take day-to-day decisions and delegation.
- Ability to communicate, negotiate and engage with people at a senior level.
- Ability to articulate and translate service delivery models into compelling, structured, and high-quality written proposals.
How to apply
Your invitation to interview will be based on how you demonstrate that you meet the points on the person specification. We will consider skills and experiences from various roles if you can demonstrate how they can be transferable to this role.
Please download the job pack for further information and where to send your application.
You can apply using either of the following methods:
- Send a CV and cover letter (maximum 2 sides of A4).
- Send a CV and audio/video version of your cover letter (between 5 - 10 minutes).
You can also send your CV and cover letter via this charityjobs page by clicking on the apply link.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.
The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Gaddum is looking for a qualified PWP to join our well-established Talking Therapies team operating in Manchester and expand our offer for clients. You will work alongside a team of dedicated counsellors within a stepped care model to provide initial assessments and a range of NICE approved low intensity interventions for common mental health problems, including one-to-one work and the potential for groupwork.
You will be skilled in delivering low intensity therapy, with the ability to organise and prioritise your own workload, and will have successfully completed an approved IAPT PWP Post Graduate Certificate (or be near to qualification with all elements of the course successfully passed/on track to qualify on time).
Gaddum offers a supportive environment to a nearly or newly qualified PWP, enabling you to develop in the role, alongside a small, diverse and compassionate team.
This role is subject to an Enhanced DBS Check.
Applications for this role close at 9am on Wednesday 29th May with interviews taking place the week commencing 10th June 2024.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
Gaddum also contributes to the cost of your professional body membership registration.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymised shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Summary of Role
This is an exciting new role in our Talking Therapies team providing vital support to people in Manchester with common mental health problems. Working alongside counsellors, you will provide wrap-around social and practical support to adults on our waiting list for or who are engaging in Talking Therapy to enable them to address and overcome barriers impacting on their health and wellbeing. You will provide advice, information and guidance on these issues, make onward referrals to specialist advice organisations where necessary and support engagement with these services.
You will build and maintain relationships with key referrers, such as GP surgeries, to promote the service and facilitate appropriate referrals.
Once trained, you have the exciting task of leading and facilitating a new course within the service: Living Life to the Full™, a CBT-informed group programme designed to support people to improve low mood, overcome stress, sleep better and build confidence.
This role is subject to an Enhanced DBS Check
Applications for this role close at 9am on Wednesday 29th May however we will be holding rolling interviews and may close the vacancy early if a successful candidate is appointed.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.
Travel required: Home based within North East of England - travel required within region and occasional travel out of area including 121's and staff conferences (this role requires the post-holder to hold a valid driving license and have access to a car)
Role outline and purpose
Ensuring the delivery of The Trussell Trust’s vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:
· Develop and execute a strategic plan for reducing the need for food banks’ services locally.
· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.
· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.
Role responsibilities
· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.
· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).
· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required.
· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.
· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.
· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.
Person Specification
Technical skills and minimum knowledge:
· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.
· Experience of working innovatively and creatively.
· Experience of complex problem solving and responding to crisis situations.
· Strong organisational skills and experience of managing competing priorities within challenging timescales.
· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills.
· Persuasive and effective coach, presenter and trainer.
· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation.
· Ability to think critically and strategically.
· Ability to manage partnerships with multiple stakeholders (internal and external).
Key Stakeholders
· The food bank network
· Area Manager colleagues (UK-wide)
· Network Support & Grant Giving
· Pathfinder team
· Financial inclusion team
· Safeguarding team
· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Full-time (see 'Flexible working')
Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 21 May 2024
Position Ref: TB 1217
Internally the job title will be Programme Assistant.
As Programme Assistant, you will answer initial enquires to Business Energy Scotland and support the administration of individual cases to ensure that service users receive timely and effective support throughout their journey.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Business Energy Scotland is funded by the Scottish Government to provide free, impartial support and access to funding to help small and medium-sized enterprises (SMEs) save energy, carbon and money. As Scottish businesses try to overcome the twin challenges of high energy prices and playing their part in reducing carbon emissions, our work is more important than ever.
The role
• You will be the first point of contact for SMEs contacting Business Energy Scotland so your work will be vital in helping them start their energy saving process. After your initial contact with the business, you will forward enquiries to other members of the Business Energy Scotland team who will provide in-depth technical support.
• You will provide administrative support across all aspects of the service to ensure that programme outputs are delivered effectively and efficiently.
What you’ll do
• Answer initial telephone, online and email enquiries from businesses. Response templates will be available, and you will take note of key information.
• Provide administrative support by recording key information on a range of IT systems.
• After you receive an initial enquiry, you will hand over the case to another member of the Business Energy Scotland team who will organise further technical support for the business.
What you’ll bring
• Excellent customer care skills
• Demonstrable IT skills
• Telephone skills/call-handling experience
• Experience of working in office support operations
• We value candidates who demonstrate a strong desire to learn, as we prioritise adaptability and a proactive approach to learning within the team.
To apply
Please click 'apply' to visit our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23:59, 21 May 2024. Interviews are intended to be held on 30 & 31 May 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
The Philanthropy Specialist plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.
With a proven track record the successful candidate will network with key stakeholders, present compelling communications and generate significant funds. In turn, these funds will enable Animal Equality to achieve its ambitious financial targets and carry out its crucial campaigns to meaningfully transform and save the lives of farmed animals.
General Responsibilities:
- Oversee a dedicated portfolio of donors and prospects
- Proactively build our supporter base
- Increase demand for farmed animal philanthropic giving
- Inspire loyalty to the cause
- Meet and exceed annual income targets in support of our vision
- Oversee the organisation of supporter events
- Implement a strategic fundraising strategy
- Cooperate with others
- Manage records and reporting
Individual Attributes Required:
- Outstanding interpersonal skills: with strong relationship management, negotiation and influencing skills, communicate with senior individuals with passion and energy. Devise creative solutions to strengthen new and existing relationships, tailoring engagement approaches to maximise giving impact.
- Target-driven: with a keen eye for detail and a results-focused mindset, measure and closely monitor financial outcomes. Conduct robust research so as to anticipate and mitigate potential challenges.
- Resilience: work under pressure, managing competing priorities and adapting accordingly. Problem-solve and think innovatively to deliver against targets. Show outstanding emotional intelligence, with an ability to network and negotiate effectively.
- Gravitas: entrepreneurial and highly motivated, tailor communications to your audience.
- Professionalism: proficiently adept at cultivating and nurturing trusting relationships with diverse supporters, institutions, and team members whilst upholding the highest standards of professionalism and alignment with the Animal Equality culture at all times.
Position Requirements:
- A minimum of five years of related work experience in major gifts fundraising or in the field of marketing and communications, preferably at a non-profit advocacy organisation.
- A proven track record of bringing in major donations of six-figure sums.
- Experience with Salesforce CRM preferred.
- A practical understanding of fundraising, GDPR and charity regulation.
- Knowledge of and proven ability to develop and implement fundraising strategies.
- Ability to maintain confidentiality.
- Excellent organisational skills and attention to detail.
- Comfortable presenting professionally.
- A positive attitude, excellent interpersonal skills, effective communication, and the ability to work cooperatively with others in a team-oriented work environment.
- Ability to work additional hours, as needed, to meet deadlines, travel occasionally and manage workflow.
- Professional appearance and adherence to a vegan lifestyle.
- Commitment to the objectives of Animal Equality.
- You will be required to travel to London once per month at your own cost.
Salary and Benefits:
Salary band £37,000-£40,000, depending on experience. This is a remote working opportunity (UK-based candidates only).
- Personalised Employee Assistance Program (EAP): an Animal Equality--funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Friday 24th May 2024.
Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.
Animal Equality is a registered charity (England and Wales), no. 1168309.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with first level NMC registration, who has a highly specialised knowledge of Parkinson’s, and recent experience of supporting a wide range of people with Parkinson’s from diagnosis to end of life within health and social care settings.
About the role
You’ll provide expert nursing advice, support and information on Parkinson’s and related conditions to people contacting Parkinson’s UK national helpline.
You’ll empower people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible whatever that means to them; and that they feel able to take an active role in their treatment and become their own advocate in health and life, wherever possible.
What you’ll do:
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Provide expert telephone nursing advice, support and information on Parkinson’s, signposting clients to appropriate internal and external resources as necessary.
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Develop and update professional knowledge of all aspects of Parkinson’s and Parkinsonism to ensure that the information and advice provided is accurate and based on best available evidence.
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Undertake national helpline work to ensure cover across the helpline’s working hours and in line with guidance and as part of a dedicated team.
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Maintain your own knowledge of the work of the charity and other health and social care providers.
What you’ll bring:
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Ability to provide information on Parkinson’s medications without prescribing or recommending specific drugs.
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Knowledge of the importance of raising safeguarding concerns.
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Experience of providing telephone support, including use of active listening and questioning skills, and demonstrable digital competence, including online case management systems
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Ability to cope with challenging or emotional situations and/or people.
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Able to work collaboratively and in partnership with others.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
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Provide occasional cover on Saturdays and/or Bank holidays
We are also ideally looking for someone who can work every Friday - but this is not mandatory and please still apply if this wouldn’t suit you.
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Salary: £24,102 per annum plus £1,500 budget for personal and professional development
Contract: Fixed term for 15 months
Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK
Hours: 37.5 per week (pro-rata if part time is preferred)
Closing date: 16th June 11.30pm
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.
About you
We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.
If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:
Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768 Passcode: 74994782
We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?
Title: Projects & Events Coordinator
Reports to: Senior Programme Administrator
Based: Remotely – however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role:
Arrhythmia Alliance Group is recruiting a Projects & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute a range of charity programmes and events.
- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.
- Agenda and room allocations
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
Essential requirements:
- Experience working with vendors and negotiating venue contracts.
- Excellent organisational and project management skills.
- Ability to manage budgets and financial planning for events.
- Ability to work under pressure and handle last-minute changes.
- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.
- Creative thinker and problem-solver.
Person specification:
- Educated to GCSE level (minimum).
- Excellent verbal and written communication skills.
- Advanced Knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy
- Can work flexibly, and as part of a team.
- Professional & methodical and thorough approach to work
- Friendly, professional, punctual and polite.
- Must hold a valid UK Driving Licence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post: Project Administrator
Hours: 37 per week
Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)
Place of Work: Bolton, Greater Manchester
Reports to: Business Support Service Manager
Overall purpose:
- To provide comprehensive administrative support to individual BACKUP schemes and offices.
- To provide accurate information in relation to scheme and service user accounts.
- To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
- To support facilities/buildings management including Health and Safety
- To operate in line with and uphold all BACKUP policies and procedures.
Key Responsibilities:
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Provide secretarial and administrative service to the organisation
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Provide financial support
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Provide office and reception services
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Maintain information systems
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Be flexible
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Policies & Legislation
The client requests no contact from agencies or media sales.
Royal Voluntary Service - Interim Management Accountant
Home based with occasional travel
£35,000 - £40, 000 plus benefits - would consider PT
Overall purpose of the job - T
To provide the financial management support to
- the NHS&C VR programme
- the Fundraising team
What you will be doing:
- Working with the H&C Finance Business Partner and the Treasury & Finance team to prepare the monthly financial accounts for the NHS VR programme and ensure that the appropriate invoice is raised.
* To work with colleagues engaged in the NHS VR programme to prepare a forecast of expenditure to the end of the current financial year
- To prepare the monthly financial report for the NHS&C VR programme to be presented to the NHS team
- To work with the Assistant Director of Finance to make sure that the VAT treatment for the services included in the NHS VR programme is appropriate and correctly accounted for
- To support the Fundraising team in the preparation of the Budget and Financial Plan for 2024-26
- To prepare the monthly financial report for the charity's fundraising activities
- To work within the Fundraising team reviewing investment in income streams and providing support as necessary with regard to decision making and analysis
- To assist in the preparation of funding applications, providing information and advice
- Key point of contact for the fundraising team for all financial matters
- To work with colleagues across the charity to improve the efficiency and effectiveness of the preparation of the financial reports set out above
What you need to know:
- Qualified accountant (ACA, ACMA, ACCA)
- A minimum of three years' experience of having led and managed the preparation of complex financial management accounts.
- A high level of Excel experience including the use of key functions to automate part of the process
Experience of working with non-financial colleagues in the gathering of relevant information, the development of budgets and forecasts and the reporting and interpretation of actual performance.
Please get in touch for a more detailed JD
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Company Description
Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.
Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.
Position
Hope for Justice is seeking an experienced and enthusiastic professional to join our UK Advocacy Team as an Independent Modern Slavery Advocate (IMSA), who is able to work directly with survivors, offering legal advocacy and specialist support and advice.
As an Independent Modern Slavery Advocate (IMSA), you will provide advocacy and victim services to survivors of modern slavery in the UK - managing a caseload, conducting assessments and developing pathways for survivors.
Key Result Areas:
- Progressing caseload from initial assessment to closure, addressing identified needs
- Building and maintaining partnerships with other organisations (including state and NGO) to create opportunities for survivors of modern slavery
- Supporting the Reforming Society agenda – providing evidence base for reform; providing advice and training, where necessary, to agencies in the community to improve responses to victims of modern slavery thus creating lasting structural change
This is a UK-based role within our UK Advocacy Team.
For full details of this role please download the attached role profile.
Requirements
- Strategic and operational knowledge of modern slavery and broader Human Rights legislation
- Understanding of the legal rights and obligations of victims of modern slavery – including an understanding of immigration, housing, community care, welfare benefits, public law, civil law (including access to compensation), debts and victim rights in the criminal justice process
- Advocacy, research and drafting skills
- Experience of leading interviews using a trauma informed approach
- Educated to Degree level
- Previous work with vulnerable adults, ideally with a legal or social work background
- Enhanced DBS check
Other information
Benefits of working at Hope for Justice
Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff.
Hope for Justice is a Living Wage employer, accredited by the Living Wage Foundation.
As part of Hope for Justice, you will benefit from an excellent package including:
· 28 days annual leave plus bank holidays
· 1 day Marriage Leave
· Enhanced employer pension contributions
· Company sick pay
· Enhanced maternity and paternity pay
· Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
· Free, confidential Employee Assistance Programme for staff and their family
· Professional development opportunities
· Professional memberships paid
· Flexible and hybrid working
Role Details
Job type: Full Time (37.5 hours per week)
Salary: Up to £27,560, dependent on experience
Closing date: 6th June 2024
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
Location: Flexible (UK-based, Hybrid / Remote role - Occasional travel to the Manchester head office will be required)
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Rest assured that all applications are carefully reviewed, however only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your understanding.