Advice services manager jobs

About Young Roots

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

About the role

Young Roots is looking for a proactive, values-driven Head of Youth Work to shape our life-changing youth work services for young refugees and asylum seekers. This is a rare opportunity to take strategic ownership of a high-impact service, influence organisational direction as part of our Leadership Group, and work alongside inspiring young people and passionate colleagues.

You need significant experience leading a face-to-face service for people facing complex challenges (for example in youth services, homelessness, mental health or refugee support). You’ll bring strong safeguarding expertise, excellent people leadership and programme management skills, and a track record of developing high-quality, inclusive services.

In this role you will:

• Set a clear and ambitious vision for youth work at Young Roots
• Lead and support Youth Work Managers and multidisciplinary teams
• Champion youth participation and co-production
• Ensure services are safe, compliant, and impactful
• Build partnerships and help shape new projects and funding

If you’re excited by the idea of combining strategy with hands-on leadership, and want to use your skills to support young people to thrive, belong, and build their futures, we’d love to hear from you.

Why join Young Roots

• A senior role with real influence in a respected, impactful organisation
• A collaborative leadership team, highly skilled colleagues and values-led culture
• Flexible, hybrid working

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 18th February

Interview dates: 25th February (panel interview in Croydon) and for those successful at the first stage 27th February (young person’s panel).

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

Senior Fundraising Manager (Major Giving)

Salary£49,321.55 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Major Giving)

Location: London/Hybrid

Salary: £49,321.55 per annum

Weekly Hours: 35

Reference: YMC1095733

We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors,  then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).

About YMCA England & Wales

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
• Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.

The Role

As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.

You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.

Key Responsibilities

• Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
• Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
• Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
• Develop and deliver compelling proposals, impact reports, and updates to donors.
• Identify and research prospective major donors, developing strategies to engage them effectively.
• Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
• Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
• Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
• Ensure robust data management within the CRM database, adhering to GDPR and best practices.
• Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.

About You

We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.

You will have:

• Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
• Excellent relationship management skills, with the ability to engage and influence high-value supporters.
• Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
• Exceptional communication and presentation skills, with the ability to create compelling cases for support.
• Budget management and forecasting experience, with a focus on data-driven decision-making.
• Experience working with senior stakeholders, including Trustees and senior leadership teams.
• Knowledge of philanthropy trends, donor motivations, and fundraising best practices.

Why Join Us?

• Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
• Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
• Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
• Competitive salary and benefits package, with opportunities for professional development.

If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!

To apply: please submit your CV and a cover letter outlining your suitability for the role

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Beacon Victim Care Service

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

Job Description

As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.

You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.

You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.

Qualifications

As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with:

Children and Young people affected by Crime including Domestic Abuse and Sexual Abuse 
Families affected by Child on Parent Violence 
Anti-social behaviour victims

Good will look like the following:

A confident, professional, and creative individual with a ‘can-do’ approach 
Some experience/skills or qualifications around working with children and young people. 
Responsive to pressure and change – flexible and adaptable to sustain performance.
Ability to build and manage relationships, share knowledge and skills to deliver shared goals
Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.

Additional information

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3754J in your message so that we can identify the opportunity.

Salary: £32,620 per annum
Hours of work: Full time, 37.5 hours per week
Contract: Permanent
Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire.
Closing Date: 11th February (Could close earlier if sufficient quality applications received)
Interviews: TBC

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role. 

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

*Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.

*Access to work is 25 minutes from King's Cross Station.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Catch22 Justice requests no contact from agencies or media sales

Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Senior Building Safety Manager

Location: London
Salary: £70,000 - £75,000 per annum

We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio.

This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person.

The Role

As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems.

Key responsibilities include:

• Acting as the senior lead for building safety across higher-risk and complex residential buildings

• Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework

• Overseeing the production, maintenance, and submission of Safety Case Reports

• Ensuring the integrity and ongoing management of the Golden Thread of information

• Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies

• Providing expert advice and challenge to executive leadership, boards, and committees

• Managing building safety risks, controls, and remediation plans

• Supporting resident engagement and transparency on building safety matters

• Leading, influencing, and supporting internal teams and external consultants

About You

You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment.

You are likely to have:

• Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment

• Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations

• Proven experience managing higher-risk buildings and safety case regimes

• The ability to influence at executive and board level

• Excellent stakeholder management, leadership, and communication skills

Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable.

What's on Offer

• Salary of £70,000 - £75,000 per annum

Overview

Are you ready to lead with purpose and make a real impact in young people’s lives?

At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.

You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.

We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.

Where: Hertfordshire

When: We're looking for the right person to join our team on a fixed term contract until the end of March 2027

Part Time Hours: 22.5 per week

Full Time Salary Range: £35,220.59 - £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the role: 

• Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
• The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
• They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
• They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
• The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
• You will support the Cluster Manager in the continual development and improvement of service delivery.
• You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
• The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.

About you: 

• Experience of working with children and young people experiencing difficulties around Substance misuse.
• Knowledge of the issues facing children, young people and their families affected by substance misuse.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience including the delivery of reflective practice.
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and understanding around the ‘Hidden Harm’ agenda.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for young people and their families.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£35,220.59 - £37,184.90)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Interview Date

23/1/2026

Closing Date

15/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.

The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.

As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving. 

By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.

What you’ll do

• Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
• Drive continuous improvement, automation and system optimisation.
• Translate business needs into smart, robust technical solutions.
• Contribute to the product roadmap and support releases and testing.
• Champion data quality, security and good governance.
• Collaborate across teams and make complex tech simple for non technical colleagues.

What you’ll need

• Proven experience as a Salesforce Developer in a complex environment.
• Strong hands on skills across Flows, Apex, Lightning and APIs.
• Salesforce Developer certification (or equivalent experience).
• Experience in agile/product led delivery and CRM release management.
• Excellent problem solving, communication and stakeholder skills.
• Proactive, curious and committed to continuous improvement.
• Bonus: experience with integrations, third party apps or not for profits.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
   

At Ambitious about Autism, we're currently looking for a People Advisor to join our team.

You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.

You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.

We are looking for some someone who has:

• A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
• Demonstrable experience providing advice to managers and staff on HR related matters.
• Strong knowledge of ER case work, current employment law and HR best practice.
• Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are seeking a Trusts and Foundations Manager to join our fundraising team.  The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.

The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us.  For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 10-Feb-2026 23:30. 
First round interviews will be scheduled for w/c16th February.
Applications will be reviewed on a rolling basis, and we would encourage early application.
Applicants must be living in the UK and have the right to work in the UK. We do not offer visa sponsorship for this position.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Who we are 

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting the victims of road traffic collisions [TL1] on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives. 

A rare and exciting opportunity to help us to help others 

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time. 

The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth, we are looking for a regional manager to become part of our enthusiastic, energised, and dynamic team, delivering world-class support services to people at a time when they are most vulnerable. 

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to providing our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra 2 days of annual leave following 5 years’ service

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Employee Assistance Program

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who you are

We need energised, self-starters who are passionate about helping others, to join our fantastic team. [TL2] Are you someone who wants to make a difference and has the drive to make it happen?

You will need to demonstrate understanding of multi-disciplinary services.

We are looking for people who have a background in managing support services and understand the responsibility this requires.

Specifically, we are seeking candidates who can

• Provide day-to-day line management and supervision to a team of up to 10 regional caseworkers offering guidance, support, and quality assurance.
• Ensure lone working policies are adhered to daily to ensure the safety and security of the team whilst lone working and travelling to and from home visits.
• Contribute to an on-call duty manager system on a weekly basis, providing out-of-hours advice and support to caseworkers across the service.
• Deputise for the National service delivery lead during periods of leave, sickness, absence.
• Contribute to the ongoing professional development of caseworkers through reflective practice, caseload audit and management and the development and delivery of formal CPD sessions.
• Responsible (in collaboration with HR lead) for managing sickness and absence and return to work interviews.
• Maintain oversight and support caseworkers with complex and high-risk cases by attending safeguarding and risk management meetings, both internally and externally to ensure compliance with best practice.
• Ensure support is provided through our model of trauma informed care.
• Consult with the triage team to ensure the timely allocation of cases from our central service team into the regional teams.
• Deliver monthly [TL6] case review meetings with regional caseworkers, ensuring needs and risks of clients are met and outcomes recorded including quality assurance of safeguarding. Ensure all data is accurately recorded within the case management system.
• Ensure that callers’ identified needs are met satisfactorily, within professional boundaries, to outcome goals, with those outcomes recorded.
• To monitor and ensure that all support is delivered in a confidential and professional manner, adhering to safeguarding legislation and the latest data protection regulations.
• To consult with local partners and services referring into the service to establish pathways of care.
• Contribute to NRVS’ wider processes of audit, evaluation, and impact monitoring.
• Provide assessments and decisions around complex intervention planning, including escalation of cases requiring clinical guidance to clinical director.
• Actively contribute to the development of relationships with key stakeholders, organisations, and professionals in the region. This may include the provision of training and presentations to ensure that they are aware of the service.
• Work with the Development Team to deliver and report effectively against funding agreements in your region.

You bring

Essential qualities

• Experience of managing high-risk support services on a national basis working with people in crisis with acute vulnerabilities and risks.
• Extensive experience of managing and co-ordinating teams, including remotely, including HR policies and procedures.
• Experience of establishing and sustaining partnerships with key partners, stakeholders, and other professionals.
• Experience of report writing for funding bodies.
• Experience of a case management review process and support framework, safeguarding and active monitoring, and escalation of cases with health and safety needs.
• Knowledge, experience and understanding of best practice in working with people who have experienced sudden loss and traumatic bereavement and managing services in this area.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
• Knowledge of safeguarding, risk management and GDPR procedures.
• Management of crisis intervention and working in collaboration with other professionals to support those with complex needs (i.e. crisis and home treatment teams, community mental health services, ISVA and IDVA roles).
• Experience and knowledge of working with and supporting people through the criminal justice and coronial process.
• Experience of audit, monitoring and evaluation activities.
• Experience of research and advocacy activities.
• I.T. and data management skills.
• Ability to work creatively, adaptively and with flexibility across a range of circumstances.
• Commitment to and a passion for providing a high level of quality care to those experiencing traumatic bereavement and catastrophic injury.  

Desirable

• A professional qualification or evidence of training in psychological trauma.
• Experience of working with those affected by road traffic collisions.
• Experience in developing and delivering training programmes.
• Completion of safeguarding and/or risk management training.
• Project management qualification or equivalent experience in practice.

About the team and how we work

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We do not want you to ‘fit’ our culture, we want you to enrich it.  So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work.  Applicants will be asked to disclose any unspent points at interview.

Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.

As a Generalist Adviser/Caseworker, you will be part of a dedicated team delivering advice and casework across a full range of enquiry areas, particularly welfare benefits and housing. You will also provide casework support to vulnerable clients, including acting on their behalf with third parties.

You will need to be a strong communicator with excellent interpersonal skills and the ability to work effectively with a diverse range of people, including those who may be vulnerable. You will be committed to developing your skills and comfortable working flexibly, including from home, as we provide advice by phone, digitally, and face to face. While our main office is near Royal Oak station, the role also involves working from community settings, including Food Banks across Westminster.

We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days.

If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 50% to 75% of their working time in the office or at outreach locations.

Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the  Diversity Monitoring Form on ur website.

Closing Date: 13th February 2026 5pm

Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Are you a Procurement professional looking for a new opportunity? Would you like a key role within the busy Procurement team of a leading UK Charity?

We have an opportunity for a Senior Procurement and Contract Manager to join our team to own the strategy and delivery of procurement for our Services business areas.

Leading a small team, this role will see you responsible for implementing procurement and contract management best practice to deliver on all technical and commercial requirements for your areas. Supporting the Head of Procurement, you will be implementing transformation activities to make RBL Procurement a best-in-sector function and ensuring we achieve value for money from all third party spend whilst minimising risk.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Procurement, key responsibilities will include:

- Line management of 2x Procurement and Contract Managers
- Provide commercial leadership to the team in tendering, negotiations and subsequent supplier management for multi-million-pound contracts
- Engage and embed with relevant internal stakeholder teams to drive improved procurement practice and early engagement in a true business partner model
- Defining and gaining buy-in for relevant category strategies and plans to maximise the value and reduced risk from third party agreements
- Proactively leading high value complex negotiations through to contract award and when required, intervening to solve urgent business needs
- Support the generation of reports and the identification and validation of savings opportunities to RBL’s Directors and Exec Board

Procurement in the UK’s largest armed forces charity offers a fulfilling blend of meaningful impact, professional growth, collaborative work and stimulating challenges. You'll contribute to a valuable cause, collaborate with passionate individuals, and gain specialised expertise while navigating complex procurement challenges.

You will have experience of managing significant procurement streams in a leadership capacity. You will be able to demonstrate experience of procurement strategy and planning, data analysis and procurement finance and will be confident in engaging and influencing key internal stakeholders.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        First Stage (virtual): 9th-13th February
                                   Second Stage (in person): 23rd-27th February

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.

Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.

To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.

We show how we care for nature, our partners and each other through our values:
�� We’re ambitious and dream big — for people and for nature.
�� We collaborate, because we can achieve more together.
�� We’re inclusive and believe that nature is for everyone.
�� We act with responsibility for the work we do and the world we’re helping to shape.

Together, we’re growing hope for a wilder future.

This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
 

South East London Mind’s award-winning Mindful Mums Programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). This year marks the service’s 10-year anniversary, supporting over 4,000 parents across South East London.

Our peer support volunteers are at the heart of what we do, helping us to deliver weekly wellbeing groups, walking groups and one-to-one befriending for new mothers and birthing people. Their dedication makes a real difference, and we are committed to supporting them every step of the way.

We are seeking a proactive Senior Peer Support Coordinator to lead on the provision of a high-quality peer support volunteer programme for over 50 volunteers. This role is responsible for all aspects of the volunteer life cycle, from marketing and recruitment, delivery of induction training on perinatal mental health and psychoeducational tools used within Mindful Mums, through to reflective supervision, delivering our CPD programme and finding the right role for each volunteer within the service. 

You will work alongside Senior Project Coordinators and the Service Manager to ensure we deliver on our targets, supporting with programming our wellbeing groups and one-to-one befriending. You will be a skilled people manager and effective communicator, responsible for the line management of staff and ensuring the service is represented at stakeholder and partner community events. You will be a confident facilitator, as some group delivery will be expected.

Like us, you will be passionate and knowledgeable about the role of peer support within recovery-focused perinatal mental health and the NHS Competence Framework for Mental Health Peer Support Workers. You will be experienced in supporting volunteers, providing supervision and acting as a mentor in their professional development. You will be highly organised with experience of project management in a target-driven environment.  An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 8th February (11:59pm)

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.