Adviser Jobs

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

Summary

• Advising and supporting on subject matters of public policy.
• Representing the Church of England as required on partnership bodies
• Preparing briefing papers and reports for senior staff, bishops, archbishops and member bodies
• Maintaining and developing a strong network of contacts
• Participating as required in the Governance bodies of the church, and promoting good working relationships with staff across the NCIs.
• Acting as a point of contact, information and support for Diocesan Officers.
• Participating regularly in meetings of the Faith and Public Life team and ensuring the Director of the Faith and Public Life team is fully briefed on the Public Policy Team's activities.

• Hybrid working arrangements and must be able to work within the office - Lambeth Palace at least 2 days per week.
• Willingness and ability to travel within the UK and abroad, including overnight trips.

• A salary of £66,186, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Forces Employment Charity is seeking a dedicated employment advisor to join our Military Women programme. In this role, you will provide holistic employment and training advice and guidance to a diverse caseload of female veterans and reservists, supporting their personal development and employability skills until they achieve their desired outcomes by having a sustainable career.

The Military Women programme combines coaching and mentoring, practical employment support, access to employment pathways and apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.

Reporting to the National Employment Projects Manager. This position is full-time, 35 hours per week with a salary of £29,000 per annum. This role is Home-based (with community outreach) in the South/Southeast region. It involves regular travel across the operating region and working from home when not out in the community. The usual working hours are Monday through Friday, 9 am to 5 pm; however, there may be an occasional need to work outside core hours to meet the demands of the role.

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Principal Responsibilities:

• Make a positive impact by putting our clients at the heart of everything you do.
• Assess individual client’s needs; identify any challenges and barriers.
• Build rapport, show empathy, motivate, and increase aspirations.
• Support clients in developing their skills and CVs and effectively preparing for the job application process, including interview coaching, confidence-building, and access to digital upskilling.
• Networking and engagement: promote the benefits of FEC case worker support to female veterans and reservists, and stakeholders.
• Work with the Marcoms officer to promote and support the FEC Military Women Programme to beneficiaries, charities, and other organisations working with female veterans and reservists.
• Work with colleagues to support Employer Engagement to generate employment opportunities for female veterans and reservists.
• Provide advice and guidance to female veterans and reservists throughout the journey into employment following the FEC Case Management Guidance and Work Instructions.

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PERSONAL SPECIFICATION

Essential Competencies:

• Experience working in a customer-focused environment and delivering excellent customer service.
• Effective team player with strong collaboration skills
• Excellent organisational, time management and administrative skills.
• Proficient in using a CRM system to document confidential information, monitor progress, and assess impact
• Ability to work effectively towards achieving targets, meeting key performance indicators (KPIs), and adhering to deadlines.
• Able to demonstrate coaching/mentoring experience and influencing skills.
• Passionate about personal development and helping others achieve their goals.
• A strong drive to succeed through self-motivation and initiative, with the ability to exercise sound judgment and discretion.
• An understanding of the challenges faced by serving, reservist, and veteran Armed Forces personnel, along with empathy for their experiences and the difficulties they and their families encounter in securing fulfilling and sustainable employment.
• Dedicated to upholding and embodying our organizational values.
• Proficient in using Microsoft Office packages, Outlook and other platforms

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Desirable Competencies:

• Lived experience
• Strong knowledge of the employment and education sectors, including recruitment, welfare-to-work services, work-based learning, and vocational training.
• NVQ L4 in Advice, Information and Guidance (FEC to provide the appropriate qualification of NVQ L4)

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Security Clearance

Successful candidates will be the subject of an Enhanced Disclosure & Barring Service (EDBS) check. The job offer will be subject to a successful DBS enhanced.​

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FEC is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

​If you meet the criteria and are passionate about this role, we encourage you to apply. The closing date for the position is Midnight, 20 January 2024.

The first stage of online interviews will begin during the week commencing 20 January 2025, and final face-to-face interviews will be conducted during the week commencing 27 January 2025.

Management Development Advisor - Permanent x 2

Full Time - Hybrid Working

Closing Date:12th January 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,420 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture. 

About You

To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training  solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.

About the Role

• Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
• Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Management Development Lead in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
• Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
• Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Harrow Domestic Abuse Support Services

Salary: £25,250 - £30,044 per annum dependent on experience plus Inner London Weighting

Hours: 35 per week

Contract: Permanent

Location:  Harrow, London

Ref: 1500

The Victim’s Worker/IDVA will champion the Cranstoun values across the organisation and drive the Cranstoun ‘people’ agenda ensuring a culture based on fairness, collaboration and trust.

The Victim’s Worker/IDVA will strive to make contact and work on a one-to-one basis either face to face or online/telephone platforms with survivors/victims of the Harrow Domestic Abuse Support Service. They will also pro-actively secure engagement, and support victims on an ongoing one to one offer, improving the safety of victims/survivors and link to complementary services.

To do this, they will work in a multi -agency framework with existing agencies site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours.

Throughout the intervention, they will work closely with the Harrow Domestic Abuse team and external agencies to review risk, develop safety plans, and improve outcomes for all parties involved.

The post will be subject to an enhanced DBS check and may be subject to vetting based upon location/office space utilised in areas.

For further information, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date:  Sunday 29 December 2024.

We are committed to equality and diversity and welcome applications from all sections of the community.

Independent Living Advisor (Direct Payments)
Salary: £26,000
Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Rolling
Managed by: Direct Payments Lead
Accountable to: Youth and Community Services Manager

The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is Disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of Disability - all of whom are passionate about removing the barriers that Disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy

AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable Disabled people to have genuine choice and control over the way in which they lead their lives. The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

This is a fantastic opportunity to join a vibrant, user-led charity that is dedicated to enabling Disabled people who use social care support to have full choice and control over the way in which they live their lives.

About the Role 
In this role you will be providing essential information, advice and support to individuals from diverse backgrounds. You will work with Disabled clients to empower them to take control of the support they need by using Direct Payments, employing their own staff and accessing activities or services. You will ensure that individuals have the right information to make informed choices and will help them to set up and manage their chosen support.

You will have excellent communication, interpersonal and IT skills and the ability to work as part of a team. Experience of budgeting and recruitment are essential for this role.

Experience of working in social care is not essential as training will be provided, however a “can-do” attitude, a commitment to a person-centred approach and a willingness to learn is a must. Being part of a small team, there is a lot of opportunity for you to develop and learn new skills.

The work is varied and calls upon a wide range of skills, and there is huge job satisfaction in supporting people to achieve greater wellbeing and independence.

We welcome and encourage job applications from people of all backgrounds and actively encourage people with lived experience of impairment or Disability to apply. Action on Disability prides itself on being an accessible and equal opportunity employer.

Closing Date: final deadline for receipt of completed applications; 10am Friday 10th January 2025
Interview dates: Week Commencing 20th January 2025, Interviews will be conducted on an ongoing basis.
(Feedback will not be provided to those not shortlisted for interview)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may submit a CV, but only fully completed applications forms that address the person specification will be considered for interview.

No agencies please.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are expanding our Tower Hamlets Individual Placement and Support (IPS) service and are recruiting for an Employment Advisor who will be based in Bethnal Green. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Sunday 15th December (23:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: TBC

Final Stage interviews: TBC

Policy Advisor (Climate)

Job reference: REQ000837

£37,581pa

Woking, Surrey, GU21 4LL | /Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Policy Adviser to join our Policy Solutions team tasked with consolidating and refreshing our existing policy expertise as well as with developing creative policy solutions to some of the world’s most difficult and pressing challenges.

As Policy Adviser you will work closely with one of our energy corporate partners and focus on influencing policy related to accelerating the deployment of low carbon technologies in the home and making sure we are decarbonising the UK’s energy and heating sector. You will get involved on wider net zero policy in the climate team as well as climate and land use, working with the UK government and key stakeholders too. Your remit will include analysing existing and proposed policies for effectiveness and quality as well as researching new policy ideas. You will also produce technical reports, coordinate activity with regional colleagues and develop links and strategic relationships with other organisations to maximise our impact.

We’re looking for someone with:

• Experience and knowledge in climate policy.
• An understanding of how policy is developed and influenced, how policy and politics interact and how one can be used to influence the other.
• Experience of carrying out and commissioning research.
• Strong communication, interpersonal and analytical skills.
• An understanding of the opportunities and challenges that arise from working on issues across the whole of the UK.

Benefits, rewards & location

The salary for this role is £37,581pa. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. 

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 19/12/2024

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Lots of variety, working in Foodbanks, at other outreach locations, and with inpatients, as well as more traditional face to face and telephone specialist debt and benefit advice and casework.

Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers, based in our Hove and Eastbourne offices, who provide specialist level debt and benefit advice and casework across a range of projects. 

We hope that you will hold a qualification in money advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

Ideally, we are looking for you to be based in our Hove Office, to enable you to carry out face-to-face advice and outreach work.  However, some homeworking on a flexible or regular basis will be considered if requested.   If your location means that you are unable to work at least once a week in Hove, please contact Nick Vaughan (details in job pack) to discuss before making your application.

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years,  Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society. Nationally, the Citizens Advice helped 2.66 million people during 2022-2023.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Our Consumer Service alone helps on average 120,000 consumers each year across the country to tackle the problems they face, for example  energy supply, holidays and transport, buying or repairing a car, scams, problems with purchases for goods or services, post, insurance and many more.

As a Consumer Service advisor, you will be responsible for handling calls, webchat and webforms received through our national help desk. You will assist consumers by providing free advice and information on contracts for goods and services before, during, or after purchase, including legislation or industry regulations and practical guidance.

Purpose of the job:

Through your excellent communication skills and attention to detail, you will be able to provide accurate and detailed information to consumers and businesses across the country, whilst achieving your individual KPI’s and targets.

By joining us as a consumer service advisor you’ll launch your career into the 3rd sector, and we’ll provide you with in-depth induction training where you’ll quickly become an expert in providing advice to help consumers with the problems they face. Upon completion of probation, you will be able to develop your skills opening up opportunities for progression within the team when available.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Benefits:

• Generous annual leave
• Birthday leave (after 3 months service)
• Employee Assistance Programme
• Incentive schemes
• Wellbeing rewards
• Free onsite parking
• Bus pass scheme
• Cycle to work scheme
• Free optical tests
• Free tea and coffee
• Company pension

We are looking for Qualified Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week).

Main Responsibilities:

• Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard.
• To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure.
• Deliver clear and unbiased first-line information and advice to customers, including information about the service in their local area, and access to appointments.
• Accurately assess the need for and deliver or arrange a full careers information, advice and guidance interview if the customer requires this.
• To provide clear and unbiased information, advice or guidance on all matters relating to learning and work, including employment, education and training
• Achieve a range of set quantitative and qualitative targets using a case load management approach and utilising the customer management system (CRM) effectively.

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.

We are looking for excellent communicators who are passionate about supporting others to achieve their goals.You will be organised, able to work flexibly and confident using the internet and IT.

If you want to make a difference by supporting others and have experience of working with people in retail, customer service, sales, recruitment, education, employability, or something similar, then this could be the role for you!

In return you will receive: 

• All the required support to get to work in our Contact Centre, and to get to know your local area, the needs of our customers and the partners we work with.

• 30-33 days holiday, plus bank holidays (pro-rata).
• Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
• Free personal Life Assurance (3 x annual salary).
• Flexible working arrangements, including home working.
• Generous sickness, maternity and paternity leave benefits.
• For more information, please see our Work for Us page

Please note that the hours for this role will include shifts between 8am and 8pm Monday to Friday, and Saturdays 10am-5pm.

To apply for this role all you need to do is upload a copy of your CV and cover letter to our HR Platform using the 'Apply online' button.

Closing date for applications: 9am 16th December 2024

Interview Date: 8th January 2025 

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as soon as possible*

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Employee Relations Advisor
Salary: £33,707 Per Annum + Benefits
Location: Hatfield, Hertfordshire
Type: Full time (37.5 hours per week, Monday-Friday)

The Vacancy

Do you enjoy Employee Relations casework? Do you have the ability to work with managers and staff to stop small problems from becoming bigger? We are a close-knit, friendly and informal HR team, where we support each other and keep learning.

We're keen to hear from you, not a computer, so please don't use AI to write your application!

Understanding of the housing sector would be desirable but is not essential.

ABOUT THE ROLE:

We need you to ensure all people managers are equipped with the knowledge and skills to manage employee relations in their teams and maintain a positive working environment in which their staff can flourish. Casework will include absence management, performance management, disciplinary and grievance issues, misconduct investigations, bullying and harassment, unlawful discrimination, redundancies, work-life balance requests and all aspects of family leave. You’ll also support formal meetings as note-taker and adviser.

Owing to our positive culture, we don’t have a large volume of serious ER issues, so you’ll have plenty of time to coach, support and train managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions (over Teams or in person) and briefings. You’ll meet regularly with managers to develop a thorough understanding of their business areas, and help them to identify and resolve emergent issues before they become more serious.

ABOUT YOU:

We do need you to have mastery of the basics, so it’s essential you bring the following:

• A thorough and sophisticated understanding of how to advise on absence management, performance management, disciplinary & grievance issues and family leave.
• Evidence of continuous professional development to demonstrate that you manage the gaps in your experience.
• Either CIPD Level 5, or the ability to show that you have an equivalent level of understanding (which is equally acceptable).

WORK-LIFE BALANCE AND TRAVEL:

You’ll be able to work remotely, but you’ll travel regularly to our sites across Hertfordshire, Bedfordshire and Buckinghamshire, once or twice a week and as needed. You’ll need your own vehicle (we will reimburse work mileage). You won’t be constantly on the road – a lot of your work can be done over Teams, but you’ll want to get to know your managers face-to-face.

HOW TO APPLY:

On clicking apply, you will be redirected to our website to complete your application.

You MUST write a short covering letter - you don't need to spend very long on this, but it must clearly address the following areas:

• Why our organisation and role seem right for you.
• Your experience of casework relevant to this role – see the job description and please provide enough detail.
• Your experience supporting, guiding, coaching and training managers (NB - you don’t need formal coaching/training experience).

We will be interviewing on a rolling basis so please don't delay applying. Start date ideally from January 2025.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

We are recruiting for two domestic abuse helpline advisors to join our team in The National Domestic Abuse Helpline.

Job Title: Domestic Abuse Helpline Advisor x2

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)  
Salary: £28,104 per annum (inclusive of a £3000 London weighting allowance which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 18 December 2024

Interview Date: 6 and 7 January 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.