Adviser jobs

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Start Date: Immediately (subject to pre-employment checks)

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.

Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.

To apply complete our application form and online application process at Adviser.

Closing deadline for applications is: 9.00am on Friday 13 March 2026

CVs are not accepted. 

Interview date: 19 and 20 March 2026

Interviews will be held on Zoom.

The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

We are looking for two dedicated and enthusiastic Students' Union Advisers to provide money and academic advice, guidance, advocacy and support to help our students navigate the various challenges they face. This is a fantastic opportunity to make a real impact by ensuring students have access to the resources, advice, and representation they need to achieve, progress and thrive. If you are committed to creating a positive and inclusive student experience, we look forward to accepting your application!

Though we support and signpost our students regardless of their issue, the majority of our caseload relates to Student Finance and other money issues so applicants with relevant experience and expertise are encouraged to apply. Working within a team of five Advisers to deliver our free, impartial and confidential service, the successful applicant will advise students on primarily Money, Academic and Disciplinary matters. As a dynamic and agile organisation, we always signpost or advocate where we cannot directly advise, and so expect to help students facing challenges from everything from housing to sexual violence.

Our Advice Team advises across telephone, Microsoft Teams and face to face appointments, alongside monitoring a shared email inbox, supporting colleagues with research and data analysis, contributing to and creating various resources and occasionally attending university committees or working groups to provide technical expertise. Occasional weekend and evening work (to support the delivery of Open Days) will be required, as well as occasional work at our sites in Stafford and London. There are two vacancies available, totalling 1.5 FTE. We welcome applications from candidates seeking full-time or part-time hours.

Person Requirements 

Essential Criteria

• Proven experience delivering information/advice and managing a caseload, including prioritising effectively, assessing risk, and communicating professionally with students and partners.
• Demonstrable expertise in at least one area relevant to the role (e.g., academic appeals, student finance/welfare benefits, consumer rights, or legal issues).
• Experience supporting individuals facing complex or sensitive matters (e.g., wellbeing, housing, incidents of sexual violence), demonstrating empathy and sensitivity, whilst maintaining appropriate boundaries.
• Ability to advocate on behalf of students and support them through formal processes (e.g., academic or disciplinary procedures), interpreting and applying relevant policies and regulations.
• Excellent written and verbal communication; strong attention to detail in records/case notes; confident use of Microsoft 365 (e.g., Teams, Outlook, Word).

Desirable Criteria

• Experience supervising, supporting or training volunteers or staff.
• Experience providing personal finance/budgeting guidance.
• Experience delivering projects or workshops with clear outcomes and timelines.
• Research and analysis skills to inform information resources, social policy or campaigning.
• Confidence representing the Union at public‑facing events (e.g., Discovery Days, Offer Holder Days).
• Understanding of the Students’ Union’s values, vision and service delivery.

Details of this role

Hours: We are recruiting two posts totalling 1.5 FTE. The roles are offered on an annualised hours contract, with full-time based on 37 hours per week (1,687 working hours per annum plus 244 hours annual leave). Part-time hours and leave will be calculated on a pro rata basis.

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: April 2026 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Location: Stoke on Trent Campuses

Salary:£27,640 to £29,922 (Grade 5) depending upon experience (and prorata for part-time positions).

Interviews: 25th March 2026

Closing date: 18th March 2026 at 4pm (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)

Salary: £31,600 per annum

Hours: Full time - 35 per week

Location: HMP Lincoln

Contract: Fixed term until end of February 2027

Closing date: Thursday 5th March 2026 at 11.30 pm

We are looking for an Accommodation Adviser for our team based in HMP Lincoln, to provide tailored accommodation support to men both in custody and under probation supervision within the community and helping reintegrate into a life outside the justice system.

About the role 

You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. We use a strengths-based approach to identify the positive attributes that they can build upon to achieve their goals and these are reflected in the design of the INA. Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.

You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.

The position will be based in HMP Lincoln, with other locations and travel expected when needed across the National Probation Service Region in Lincolnshire.

About You

You have considerable experience of advocating for clients to agencies and authorities, along with a track record of successful outcomes and challenging when needed. You can adapt complex information into practical plans and proactively manage your caseload. Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.

Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications without a supporting statement will not be considered.

Apply to be part of our team and be the change you want to see in society.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting opportunity for a skilled Policy Advisor (maternity cover) to join the Work Foundation at Lancaster University. At a time of big changes in the world of work, we are looking for a talented individual who shares our goal to tackle structural inequalities in the UK labour market.

About you

The ideal candidate will be able to undertake research and policy analysis, help secure and manage funded research projects and clearly communicate complex issues to a range of audiences. Experience of building effective internal and external relationships with a wide range of groups including civil servants, academics, politicians, business leaders and workers will be a particular advantage.

The Policy Advisor will support the research team to deliver valuable new quantitative and qualitative evidence and insights. We are ambitious about delivering research that has a positive impact in society, and work closely with workers, employers and policymakers to realise that goal.

Working with us

We are a small, friendly and collaborative team. Flexible working is important to us at the Work Foundation and we’re open to candidates who would like to work flexible hours, part-time, or job share.

This role can either be London based at our office in Fetter Lane or based at the Lancaster University campus, with a hybrid working arrangement. Our team tend to work part of the week at home, and part of the week on site.

Benefits include a defined benefit pension with the USS Scheme, generous holiday entitlement (25 days plus five university closure days between Christmas and Easter), a Cycle to Work Scheme, a confidential Employee Assistance Programme and a range of other benefits and discounts.

Further information

This is a maternity cover position for 10-months with a potential to be extended, but this is not guaranteed. Please note: it is the normal expectation of Lancaster University that the chosen candidate will be appointed to the minimum point of that grade. Key details:

Salary: £39,906 to £46,049 (+ £3,506 London Weighting, pro-rata - if applicable)
Contract: Full time, 10-month fixed-term contract
Location: London or Lancaster
Closing Date: 23.59, Thursday 5 March 2026
Interview Date: Monday 16 March 2026
Reference: 0020-26

If you would like to discuss this role before applying, please contact Alice Martin (Head of Research), with any questions.

To view the full Job Description and apply, please visit our website.

About the Work Foundation at Lancaster University

We believe everyone should have access to secure, rewarding and high-quality work. By engaging directly with workers, employers, policymakers and leading academics, we deliver rigorous applied research to tackle structural inequalities in the labour market and improve working lives across the UK.

About Lancaster University

Lancaster University is among the best in the UK. A top 15 university in the three major UK league tables, we are also highly ranked in international league tables such as the QS World Rankings. It has been recognised as a Stonewall Diversity Champion and a Disability Confident employer, and holds an Athena Swan Bronze Award for advancing the careers of women in higher education. The university has several networks focussed on Equality, Diversity and Inclusion, including a Race Equality Network, an LGBT+ staff network and a Parents and Carers’ network.

Terms and conditions

Please note we are unable to offer visa sponsorship for this position. No agencies please.

Contract: Permanent

Hours:  Full time – 35 hours per week

Salary: Grade 3 - £31,600 per annum

Location: Hybrid – expected to work from Sheffield Shelter hub less than 60% of working hours and from home the rest of the time.

Closing date: Sunday 1st March 2026 at 11.30pm

Would you like to help people understand and enforce their housing rights? We are looking for new people to join Shelter’s emergency helpline as Telephone and Online Advice Services Advisers.

You won’t need previous housing advice experience as Shelter will provide full training and support to develop your knowledge and skills.

About the Role 

Our Emergency Helpline provides legal advice and assistance to members of the public who are facing a housing or homelessness crisis. This is a high-pressure environment and you will need to be able to respond immediately and effectively to the situations you are presented with. Clients will typically be experiencing a housing emergency and some will be vulnerable or extremely distressed.

You will need to use your initiative to help resolve your clients’ issues such as liaising with third parties, local authorities and reviewing legal documentation.

The Helpline is open Monday to Friday 8am – 6pm and Advisers work a 6-week shift rota.

If you are interested in learning more about the role, we are holding two online drop-in sessions between 10am and 11am, and 5pm and 6pm on 24 February 2026. Please see the advert on our website for contact details.

About you 

With experience of delivering services to the public, you will be able to communicate complex legal information clearly both verbally and in writing, work independently and be confident enough to challenge external parties to realise your clients’ housing rights. Emotional resilience will also be crucial to effectively help clients who are distressed, experiencing trauma or may be at risk of harm. You will need to be proficient in IT, including Microsoft Office and typing. Equality, Diversity and Inclusion are key to everything we do at Shelter and you will be expected to actively promote these principles throughout your work.

About the team 

Shelter’s Sheffield-based telephone and online advice services play a crucial role in our fight to defend the right to a safe home, encompassing our emergency Helpline, a remote casework service and expert advice services for professionals. Known internally as TOAS, we are the largest service in Shelter and the client data we capture is used to inform and support the organisation’s strategy as well as providing information for media, policy and research, so you will play a key role in fighting the housing emergency.

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description, of no more than 350 words per point.

CVs without supporting statements will not be considered

Role Purpose:

The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year.

Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. We do not have waiting lists. You are expected to work within HFEH Mind’s policies and procedures and adhere to our code of conduct/values.

This role may suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough and look to reflect this in our team.

Job Summary:

The mental health advisor role is a key part of the delivery of the Circle, working to support young people and their families who are finding it hard to cope. They will conduct (up to) hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.

As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will dynamically risk assess situations and be confident in raising concerns when necessary.

Key Responsibilities:

Service Delivery:

• Work as part of a team to provide support to children, young people and their families.
• Work within the Circle framework and follow all HFEH Mind’s policies and procedures.
• Develop an understanding of the local area, and other services, to effectively signpost to.
• Deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
• Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
• Utilise skills flexibly and effectively so that support can be tailored in a creative way.

Service Accountability:

• Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
• Attend and engage in mandatory training, as directed by HFEH Mind.
• Ensure all support provided has an inclusive values base, which recognises and respects difference and diversity.
• To work collaboratively with all other partners and professionals and represent HFEH Mind in a positive light.

Other:

• To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
• Carry out any additional tasks as required by a manager in Children and Young People Services.

Person Specification

Essential

• A minimum of two years’ experience supporting vulnerable or at risk children and young people in a paid or voluntary capacity, or equivalent.
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work
• Working knowledge of child and adult safeguarding.
• Organisational skills and excellent time management.
• Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
• Ability to organise and prioritise workload.
• Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
• An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
• Experience of using Microsoft Office package.
• Working understanding of General Data Protection Regulations (GDPR).
• Demonstrable knowledge and understanding of the importance of equality, equity, diversity and inclusion and the ability to integrate into your work.

Desirable

• Experience of working with children or young people presenting with complex needs, and/or who are neurodiverse.
• Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
• Experience in co-producing activities and campaigns with young people.
• Experience of working within a multi- disciplinary team.
• Experience of supporting young people experiencing episodes of heightened stress/distress.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

This post is subject to an Enhanced DBS check

 

LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people.  The Fundraising & Marketing Team at LGBT Foundation is a small yet collaborative group of professionals. They are dedicated to advancing the visibility and impact of the UK’s leading health and wellbeing charity. The team is responsible for implementing wide-ranging fundraising, communication, and marketing strategies. By leveraging various channels such as email marketing, the organisation’s website, video, social media, OOH advertising and traditional media, the team strives to support the national visibility, brand awareness, impact storytelling and income generation of the charity by attracting, engaging and stewarding a growing supporter base.   LGBT Foundation’s Partnerships & Philanthropy Advisor will work with fundraising & marketing colleagues to deliver against strategic objectives and achieve in-year financial targets, significantly increasing income and support, specifically from corporates, individual giving (donations), legacies and fundraising events. In this role as a Partnerships & Philanthropy Advisor, corporate partnerships (attraction, engagement, and retention) will be a priority, ensuring members see the value in our offer.   

You will also work with the Director of Fundraising & Marketing to shape four individual giving campaigns a year and two legacy awareness campaigns a year. The successful candidate will collaborate closely with the Marketing Manager to keep fundraising information on webpages and social channels active, ensuring regular promotion of charity challenges and shaping digital mobilisation efforts which will build the charity’s supporter base, attracting more new donors.   

You will support regular reporting on performance towards financial targets, working closely with colleagues to reconcile income, ensure Salesforce records and reports are up-to-date and that integrations support automated data flows.

We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

*Trans is an umbrella & inclusive term used to describe people whose gender identity differs from that which they were assigned at birth; including non-binary people, and those who partially or incompletely identify with their sex assigned at birth.

Circa £49,000 per annum

Temporary – Ealy Moments Leave Cover until March 2027

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is an exciting opportunity to join The UK Committee for UNICEF (UNICEF UK) as a Senior Policy Adviser leading our work on the UN Convention of the Rights of the Child (UNCRC), reporting to the Head of UK Policy and working closely with colleagues in London and our office in Edinburgh.

As Senior Policy Adviser (UNCRC) you will lead our foundational advocacy work to embed the UN Convention on the Rights of the Child across the four nations of the UK and Crown dependencies. Sitting within the Advocacy Department, you will be ensuring that child rights are embedded in all UNICEF UK’s work, playing a critical role in our influencing work.  

We are seeking candidates committed to children and their rights and motivated to work towards achieving a world that is fit for every child. You will bring demonstrable experience of advising, negotiating with and building relationships with senior stakeholders across governments, public sector and civil society grounded in in-depth knowledge of the UNCRC and its status in legislation and policy.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 26 February 2026.

Interview date: Wednesday 11 March & Thursday 12 March 2026 (Stage One) & Wednesday 25th March 2026 (Stage Two) via Microsoft Teams.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Are you passionate about creating social impact through supporting and involving volunteers, clients, apprentices and colleagues in all aspects your work?

About the role

We are looking for someone who is passionate about supporting people of all backgrounds and levels and can build strong relationships when interacting with them. You will empower volunteers and clients to get involved with various roles and initiatives while upskilling and supporting staff and apprentices to meaningfully engage with them. You will be comfortable in using digital platforms and other IT tools to work efficiently and ensure best practice across all areas of your work.

In this role you will:

• Contribute to developing and implementing a structured volunteering and client involvement service offer within St Mungo’s.
• Provide support, advice and guidance to staff on the involvement of volunteers, clients and apprentices within their service.
• Be responsible for onboarding and engagement of volunteers, apprentices and clients within your allocated region.
• Leading in the project management and running of our volunteer Reward and Recognition events and other initiatives.

About you

You will have experience and knowledge in the following areas:

• Designing, delivering and evaluating a variety of learning and development programs and initiatives.
• Current volunteer management and client involvement practices
• Delivering projects and events involving a range of stakeholders.
• Ability to plan, promote and execute engaging and informative events
• Excellent communication skills and the ability to influence and engage others

But above all, you will be an efficient and inspirational individual who isn’t afraid to innovate and go out of their way to support our volunteers, clients, apprentices and their team!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10am on 11 March 2026

Interview and assessments on: 19 March 2026

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​

The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.​

​

​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

​

As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

​

​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

​

​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

​

​Interested? Want to know more about the Charity? check out our Website.

​

Eager to know more the role? Have a look at the Job Description NST Client Advisor - Job Description.pdf

​

What’s in it for you? Check out our Benefits.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 20 February 2026.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

​

Imagine walking into a room and seeing someone with dementia smile as they join a singing session, or a carer finally breathe a little easier because they feel understood and supported. That is the kind of impact you could have as a Dementia Adviser with us. Every day in this role is different. One morning you might be leading a lively Love to Move session, helping people move and laugh together. The afternoon could be spent sharing guidance with a carer navigating the challenges of supporting a loved one. In between, you will be building connections across the island, mentoring volunteers, and creating pathways that make support seamless and meaningful. We believe in seeing people for who they truly are, not just the label of a diagnosis. Our Dementia Support Service provides more than information. We provide hope, independence, and a sense of control. Through our groups, from Singing for the Brain to
tailored activity sessions, we create moments that truly matter. Location: Based in the Isle of Man, this is a community-focused role supporting individuals across the island. Hours: We have both full-time and part-time positions available to suit your lifestyle.
What You Will Do

- Facilitate and bring to life our range of activity groups, brightening the days of people affected by dementia.
- Lead and support a team of volunteers who help make everything possible.
- Offer guidance, support, and information that empowers people to stay independent and improve their wellbeing.
- Deliver sessions for carers, giving them tools, knowledge, and reassurance.
- Build strong relationships with professionals, partners, and community members, making the support network even stronger.
- Provide support in person, by phone, or online, adapting to the needs of the people we serve.

About You
We are looking for someone who can see the person, not the condition. You are:

- Empathetic, compassionate, and non-judgmental.
- Confident in communicating with a diverse community and representing their needs to others.
- Experienced in running groups, working with volunteers, and supporting people with complex needs.
- Skilled with IT systems to record, report, and communicate effectively.
- Ready to travel across the island to reach those who need support.This role is for someone who wants to make a tangible difference, someone who feels rewarded by the smiles, relief, and moments of joy they help create every day.If you want a career where your work changes lives, uplifts communities, and leaves a lasting impact, join us. Step into a role where compassion, connection, and care are at the heart of everything we do.Apply now and help us make every day brighter for people living with dementia and their carers.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or
individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want
to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 28 Fenruary 2026

Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our dedicated and compassionate team as an Independent Domestic Violence Advisor (IDVA).

In this role, you will provide high-quality, survivor-centred support to standard and medium-risk victims of domestic abuse, helping them to increase their safety, navigate their options, and make informed choices about their future.

Key Responsibilities

• Provide high-quality, trauma-informed, survivor-centred support to high-risk victims of domestic abuse
• Carry out comprehensive risk assessments and safety planning, using tools such as DASH
• Advocate on behalf of survivors with statutory and voluntary agencies, including police, social care, housing, health, and legal services
• Represent and support clients through the MARAC process, ensuring risks and actions are clearly communicated and followed up
• Support survivors to understand their options around criminal justice, civil remedies, housing, and welfare
• Maintain accurate, confidential case records in line with GDPR, safeguarding, and organisational policies
• Identify and respond appropriately to safeguarding concerns involving adults and children
• Build strong multi-agency relationships to improve outcomes and reduce risk for survivors
• Empower survivors to make informed choices and increase their safety and independence

You will need to be a compassionate and resilient professional with:

• A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives (Desirable not essential)
• IDVA qualification (Desirable not essential)
• Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
• Excellent communication, advocacy and problem solving skills
• Experience of working with victims of domestic abuse
• Ability to work independently as well as part of a team
• Commitment to safeguarding and promoting the welfare of vulnerable individuals
• Able to travel across Bedfordshire

We welcome applications from candidates who are either qualified IDVAs or those who do not yet hold the formal qualification but have relevant experience supporting survivors of domestic abuse. If you have demonstrable experience working with high-risk victims, strong safeguarding knowledge, and the skills to provide trauma-informed, survivor-centred support, we would be keen to hear from you. We recognise the value of lived and professional experience and are open to supporting the right candidate to achieve the IDVA qualification as part of the role

Please note that we are unable to provide visa sponsorship accept applications from individuals who already have the right to work in the UK for the position applied for

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA, we are an inclusive organisation that actively promotes equality of opportunity for all, welcoming the right mix of talent, skills, and potential. We are committed to creating a working environment where everyone is treated with dignity and respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We welcome applications from all backgrounds, communities, and industries, and are committed to building a diverse workforce made up of a wide range of skills, experiences, and abilities.

This is a  Full Time role.
Hours per week: 37.5
Working Pattern: Monday-Friday