Legacy Case Manager
Central Office, Burghfield Common, RG7 3YG
£34,688 to £36,729 per annum
Permanent

Interviews: 11th February

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as the Legacy Case Manager within our Fundraising team in our Central Office.

The role
Legacy Income is the largest, and therefore high profile, income sources for Guide Dogs. The efficient and accurate processing of these unique gifts is key to the charities financial and brand health, and this role manages the team to deliver the best outcome for the charity financially, whilst protecting the Guide Dogs brand from negative sentiment as part of the activity. The second element to this role is to work closely with the Finance and Fundraising Management team to ensure accurate accounting and income forecasting, given the scale of this income source.

Who we’re looking for
You will have proven Line Management experience, as well as substantial experience in Charity Legacy Administration or Estate Administration within private practice.

For the full list of essential and desirable criteria for the role please see the Person Specification within the Job Description below.

Benefits
This role is 9am to 5pm, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply
Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts early.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

The Regional Policy and Campaigns Manager helps people with sight loss to live the life they choose by leading the development of policy and campaigns in the English region to support Guide Dogs strategic aims, working in collaboration with the central policy, public affairs and campaigns team and the regional leadership team. You will develop and foster strategic partnerships to further the aims of Guide Dogs across the South East and South West (excluding London), including relations with local government, local societies, local authorities and other relevant organisations. You will ensure, that Guide Dogs is aware of all policy initiatives in the region in matters relating to the organisation and its stakeholders.

The role will prepare policy position papers and responses to consultations from councils, combined authorities and other local or regional government bodies. The role will lead Guide Dogs' campaigns at a regional level and increase the involvement of blind and partially sighted people in campaigning.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• A degree level qualification with relevant professional or research based qualification and / or experience.
• Experience of working in a policy role with responsibility for liaison, internal and external networking, project leadership and reporting.
• Experience of networking with and influencing opinion formers including politicians, civil servants and professional groups.
• Experience of campaigning to secure change in policy and practice and working with groups of campaigners.
• Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people.
• Experience of working in the third sector.
• Experience of volunteer management.
• Able to demonstrate experience of managing a complex operations environment where exceptional, customer-focused delivery is achieved.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

A superb opportunity to help us increase the impact that volunteers make within the NHS at St Mary's and Western Eye Hospitals in Paddington by growing our volunteer community and improving the quality of experience for volunteers and staff alike to provide patients with the care and support they deserve.

About us
We're Imperial Health Charity, an organisation that helps our hospitals do more through grants, arts, volunteering and fundraising. We support the five hospitals of Imperial College Healthcare NHS Trust: Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s and the Western Eye. 

During the height of the covid-19 pandemic surge during 2020 we channelled the huge outpouring of kindness from the public into vital wellbeing support for NHS staff and a better hospital experience for thousands of patients. Volunteers played a pivotal role in supporting our efforts during this time, for which we were awarded a Mayor of London Volunteering Award in the Crisis Response category.

About our volunteering programme
We’ve just completed our 2017-2020 volunteering strategy and we’re proud of what we’ve achieved over the last three years:

• engaged nearly 1000 volunteers
• appointed over 700 new volunteers
• achieved the Investing In Volunteers standard in volunteering management
• ran a successful youth volunteering programme for 16 to 25-year-olds, with 169 volunteers taking part
• during our most recent annual volunteering survey, 95% of volunteers agreed that their expectations of volunteering with us had been met.

Our approach is one of partnership, working with our hospitals, bringing our knowledge and expertise on engaging volunteers successfully, together with the hospital’s needs and expertise in managing health and care safely. 

During 2020, in response to the COVID-19 pandemic we successfully managed an emergency response at our hospitals, engaging over 330 Crisis Response Volunteers (most of whom we recruited during the pandemic). Since the start of 2021 we have been working with our NHS partners to deploy our Reserve Crisis Response Volunteers as well as restart recruitment efforts so that we can support our hospitals as they roll out the vaccine, continue to treat increasing numbers of patients affected by the virus and help keep the health service running, in spite of the current pressures.

The Volunteering Manager role
As the Volunteering Manager, you will oversee the day-to-day running of the volunteering programme at St Mary’s and the Western Eye hospitals.

Building strong relationships across the Trust, you will empower volunteers to provide a high-quality experience for patients and staff and, in doing so, have an outstanding and highly-rewarding volunteering experience.

Day to day you will find yourself doing the following:

• Recruiting, training and supporting volunteers
• Identifying new areas for engaging volunteers
• Helping to project manage the design and introduction of new volunteer roles
• Supporting hospital staff who are working with, managing and/or supporting volunteers
• Developing training and guidance resources
• Providing support and line management to the Volunteering Support Officer

What we are looking for
You will be someone who thrives in a fast-paced and people-focused environment, with experience of working with and managing volunteers and volunteering programmes/roles. You will have strong experience of working methodically and within project management principles, with a keen eye for accuracy and attention to detail. You will enjoy juggling multiple projects, priorities and stakeholder expectations in order to deliver a high-quality service. You will have strong IT and systems skills with experience using digital CRM, project management and/or training systems. You will enjoy and be confident in creating and delivering training and presentations to different audiences. You are someone who plans and reflects, but who also is ready to get stuck in and help fix a problem if it arises, including resolving concerns or disputes between people.

If this sounds like you and you're looking for a new challenge then we'd love to hear from you.

We need a Programme Manager to manage our existing successful mental health volunteering and employment project Step Up, but also to help expand the programme to be able to support people with other support needs including physical disabilities and long term health conditions.

You would then be responsible for managing more than one project, each providing support to different groups of people, with different needs and conditions.

Step Up was launched by VCH in 2014 to provide personalised intensive support to people living in Hackney with mental health support needs, to help identify their personal goals, and source and secure a suitable volunteer placement that suits their skills, interests and experience. Many people lack the confidence to put themselves forward for volunteering roles, or do not appreciate what they have to offer, and need encouragement and coaching to move forward.

Since the programme launched, we have supported over 350 people to start volunteering, and 123 people with mental health support needs to find paid work. We partner with all the different mental health services in the borough, providing support to people with both severe and enduring mental health conditions as well as those described as mild to moderate. We work with a range of professionals including GPs, psychotherapists and psychologists, as well as local charities and community groups to ensure people are provided with the level of support they need to perform their role. 

By providing different services – group and individual support, a place to socialise and share skills, buddies and mentors, mental health and employability workshops – people can move forward at their own pace, finding an activity and option that suits them. It builds resilience and confidence, reduces people’s isolation, and helps people to meet personal goals. 

We need a Programme Manager, to manage the team, help ensure we meet our targets, engage with partners and stakeholders, and review and improve the service. However, this year, we would also like to expand the programme to other conditions, which would require research into existing services, and gaps in provision, and help with sourcing and applying for funding. 

Senior Fundraising Manager (Head of Fundraising)

• Based in Milton Keynes with flexibility to work from home
• Fixed term 18-month contract, 1 March 2021-31 Aug 2022, with possibility of longer-term employment

These are exciting times to join the Winter Night Shelter Milton Keynes. We are looking to move from having a sole fundraiser to develop a new fundraising team as we grow our operations and expand our charitable objectives to meet growing need.

We are looking for a motivated individual to lead our fundraising team to manage the fundraising for the charity’s regular annual income (c.£300k pa) and lead a capital fundraising campaign into its next phase (c.£1.1m over the contract term) to enable the establishment of a new day centre for people who are vulnerably housed.

This role brings with it the opportunity to have a direct and lasting impact on the long-term landscape of provision for the homeless and vulnerable in Milton Keynes. The income generated under this leadership role will enable us as a charity to continue to help rough sleepers at their point of crisis, but will also enable us to support people to maintain their tenancies and provide help to those who may be on a pathway to homelessness, thus having a direct impact on homelessness prevention.

We have been operating to support homeless people in crisis for the last 10 years and were formally established as a charity in 2012. We currently have 12 members of staff, 10 of whom are part-time .

We provide overnight accommodation and meals to homeless and vulnerable people who would otherwise be rough sleeping in Milton Keynes during the coldest months of the year (November–March). We work in partnership with churches and community centres across the city who provide their facilities as an overnight venue and operate with a body of around 800 volunteers each season to provide beds, meals and overnight supervision. We also provide year-round welfare support from our centre, Unity Park Station, enabling our guests to access drug and alcohol support services, to obtain housing advice, move on to longer-term accommodation and to find work.

This winter, due to Covid-19, we are unable to operate overnight accommodation in the usual way but are supporting the government’s ‘Everyone In’ policy and focusing on the provision of welfare support and food provision.

The Trustees of the charity recognise a growing need for support for people who are newly or vulnerably housed, with people struggling to maintain personal stability and tenancies in the longer term. The economic impacts of the pandemic are increasing need and making need more acute for the foreseeable future. To this end we are undertaking a capital fundraising campaign to establish a new day centre to provide services to people who are newly housed or at risk of homelessness (further details available on request to our Communications Assistant, contact details under 'How to apply'). The campaign following its initial stages represents c.£1.1m over the course of the contract.

The role of the Senior Fundraising Manager will involve:

• Setting fundraising strategy, targets and plans to achieve the charity’s objectives from a wide range of income streams.
• Managing the fundraising team including line managing the Fundraising Manager who will in turn have line management responsibility for a Fundraising Assistant (both part-time).
• Delivering the charity’s required operational income (c.£300k per financial year).
• Leading the c.£1.1m capital fundraising campaign for the new day centre.
• Contracting external services where required to supplement the skills or capacity of the team.
• Reporting to and carrying out the wishes of the Board of Trustees.

We are looking for someone with leadership qualities, with the ability to delegate and motivate others. They will need to be self-motivated and have good initiative, with an aptitude for organisation, strategic planning and managing budgets.

The right candidate will be a good communicator, confident in interactions with all people, with proven experience of raising 6-figure sums from a range of income streams. We are particularly interested in candidates with a track record of successful bid-writing to grant-making bodies, trusts and foundations.

The position will be based from home, attending meetings or events (usually in the Milton Keynes area) as needed.

The role brings with it the potential for longer-term employment and changes to contracted hours if successful.

A full job description outlining the accountabilities and preferred skills and experience required is available below.

To apply please send a CV with a covering letter/email outlining why you feel you have the necessary skills for this role to our Communications Assistant, Karen Cobbett, details available under 'How to apply'. The deadline for applications is 10 am on Monday 15th Feb.

Please be prepared to provide at least two appropriate references if asked to do so.

Shortlisted candidates will need to be available for online interviews on Tuesday 23rd February or the afternoon of Thursday 25th February (first stage) and Friday 26th February (second stage).

The WNSMK is an equal opportunities employer and welcomes applications from all people from any background. A DBS check will be required for the successful candidate.

(Registered Charity 1149480)

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What are we looking for?

We are looking for an experienced individual to lead on the optimisation of a new website to integrate with our digital marketing channels. You will be able to effectively manage and implement the website content strategy in line with brand and marketing objectives to successfully drive business and engage key audiences.

The successful candidate will have the ability to monitor and manage the digital customer journey using dynamic UX driven content, providing insight into cross-functional plans to develop website requirements. You will create strategies to grow subscriber and web traffic metrics. You will also create frameworks and policies to support effective delivery of website content and be responsible for ensuring compliance with website and GDPR regulations.

You will have the ability to work closely with different directorates to manage technical issues whilst working inter-departmentally to implement a digital strategy putting customer UX at the heart of strategic planning. You will also be able to build commercially sustainable relationships with valued suppliers to support delivery of marketing objectives. The post holder will be passionate, organised, detail-oriented, and able to inspire and engage others.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents./ Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Friday 26th February. Interviews will be held early March 2021.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Are you an experienced fundraising professional with great relationship-building skills?

As a key member of the Fundraising Team, you will develop and organise both an agreed and new portfolio of events – with a focus across community, third party, corporate and digital initiatives – in order to generate sustained income which will enable North East Autism Society to continue to support autistic children, young people, adults and their families.

You will work closely with the Fundraising Manager and alongside the Marketing & Communications Team to implement the Society’s fundraising and marketing strategies to increase participant sign-up, engagement, income; as well as broadening awareness, reputation and visibility externally.

The post holder will develop and implement a programme for the Society that will appeal to a wide variety of donors, ensuring all we do is as cost effective and high-value as possible. 

If you’re looking for the opportunity to work with a charity making a real different to the lives of the people they serve, then we’d love to hear from you!

Case Manager - Vulnerable Victims

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county.

Job Description

As a Vulnerable Victims Case Manager, you will be the named and allocated worker providing support to victims and witnesses in Hertfordshire. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust.

This is a great opportunity to join this growing service.

Your main day to day responsibilities include:

• To provide a service to all victims and witnesses as appropriate

• To manage a caseload of assigned victims and witnesses

• To become the assigned, allocated and named Case Manager who will work progressively and consistently with each victim or witness

• To access and guide victims and witnesses through administrative information and advice package including the use of a web based information tool to inform victims at each stage

• To work as part of a Victim Service team to ensure the delivery of high quality restorative justice

• To provide information and explain the process and principles of restorative justice to identifiable victims of crime and offenders in the community and in custody

• To have a broad and competent understanding of criminal justice processes including the ability to advise and guide victims in such matters including victim witness statements, court proceedings and wider criminal justice system procedures
• To follow robust operational procedures to manage victim contact through phone line access, secure email access, secure text messaging, postal correspondence and web chat
• To ensure that victims, witnesses and professionals are provided with a robust introduction to the service, including; referral pathways, support services and the Victim Service’s offering

Qualifications

Essential criteria

• Experience of working with highly vulnerable people
• Experience of working partnership with stakeholders and other providers to deliver high quality services
• Experience of managing a caseload and identifying, developing and delivering appropriate interventions
• The ability to contribute to on-going assessments of the support needs of service users and to provide appropriate advice and support for them, their families and other professionals
• A passion for achieving positive outcomes for victims
• Ability to demonstrate professional empathy with those suffering discrimination and disadvantage

Additional information

• Salary: £23,000 per annum (Pro rata £11,500) (Grade C, Zone 3)
• Contract: Fixed term contract until 31st March 2022. 18.75 hours per week, some unsociable hours may be required.
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

Where we are in our journey 

SMK is in an exciting place right now. A few years ago, we agreed an ambition to become known as experts in social change. Our Social Power report, published in 2018, describes how social change is happening today. The tools in the report are being used widely – by change-makers, funders and policy-makers – to challenge their thinking and develop new approaches. We want to help them go further and are ambitious for what we can achieve, and how we need to grow. 

We are unrelentingly curious, tracking and analysing the way that social change is shifting and sharing that knowledge so that it can be used across civil society. What we learn is built into our training and consultancy, and we learn in turn from everyone we work with. All the while, we stand up for campaigners, working to ensure they are able to shape their world. 

About the role 

This is a pivotal role, managing the operational engine room at the heart of the organisation. Working closely with the wider team, the Programmes & Events manager will be responsible for the efficient administration of SMK’s training and consultancy services. SMK is well-known as a leading trainer of campaigners, and we have recently launched a new flexible, online training product called the ‘Campaigning Carousel’. In addition, we have a programme of open training courses, and a rapidly growing consultancy service supported by a network of Associates.

In addition, you will provide operational and administrative support to our events programme, including our headline SMK National Campaigner Awards, sharing this responsibility with others across SMK. And as a small and busy charity you will also be expected to help out with operational responsibilities across the organisation where capacity allows. 

There is plenty of opportunity to develop in this role. Whether it’s getting involved with business development and marketing, using your initiative to improve the way we work, or contributing to developing new products and services.

How to apply

Deadline for applications is 9am 9th February 2021. Interviews are expected to take place 15th and 16th February 2021 via Zoom. 

Case Manager - Vulnerable Victims

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county.

Job Description

As a Vulnerable Victims Case Manager, you will be the named and allocated worker providing support to victims and witnesses in Hertfordshire. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust.

This is a great opportunity to join this growing service.

Your main day to day responsibilities include:

• To provide a service to all victims and witnesses as appropriate

• To manage a caseload of assigned victims and witnesses

• To become the assigned, allocated and named Case Manager who will work progressively and consistently with each victim or witness

• To access and guide victims and witnesses through administrative information and advice package including the use of a web based information tool to inform victims at each stage

• To work as part of a Victim Service team to ensure the delivery of high quality restorative justice

• To provide information and explain the process and principles of restorative justice to identifiable victims of crime and offenders in the community and in custody

• To have a broad and competent understanding of criminal justice processes including the ability to advise and guide victims in such matters including victim witness statements, court proceedings and wider criminal justice system procedures
• To follow robust operational procedures to manage victim contact through phone line access, secure email access, secure text messaging, postal correspondence and web chat
• To ensure that victims, witnesses and professionals are provided with a robust introduction to the service, including; referral pathways, support services and the Victim Service’s offering

Qualifications

Essential criteria

• Experience of working with highly vulnerable people
• Experience of working partnership with stakeholders and other providers to deliver high quality services
• Experience of managing a caseload and identifying, developing and delivering appropriate interventions
• The ability to contribute to on-going assessments of the support needs of service users and to provide appropriate advice and support for them, their families and other professionals
• A passion for achieving positive outcomes for victims
• Ability to demonstrate professional empathy with those suffering discrimination and disadvantage

Additional information

• Salary: £23,000 per annum (Grade C, Zone 3)
• Contract: Fixed term contract until 31st March 2022. 37.5 hours per week, some unsociable hours may be required.
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

Social Investment Business provide finance to create fairer communities and improve people’s lives. We do this by providing the money and support they need directly, partnering to support them effectively and, using our knowledge to inform our own work and influence others.

To say 2020 was an extraordinary year for Social Investment Business would be an understatement. By the end of the year, the team had assessed more than 3300 applications, disbursed nearly £30m of grants, and invested over £15m: all in addition to work that was actually planned. Since 2018, we have become the strategic grants partner to Access and Power to Change, and helped win and establish the £200m Youth Endowment Fund. And we have a burgeoning reputation as a sector leader in data analysis and insights.

It is a hugely exciting time to join the organisation: we are growing and investing in our expert team, and building on the successes of the last few years. We believe this is a fantastic opportunity for someone who is as passionate as we are about strengthening organisations, investing in communities, and improving people’s lives across the UK. If you have the same level of enthusiasm and commitment to that mission, and also to continuous improvement and learning, this could be the role for you.

Since 2004, Social Investment Business has deployed and managed over £400m of loans and grants into over 2,000 organisations and enabled almost 1,000 more to get dedicated support through our programmes. Social Investment Business is a values-led organisation and as such we expect all colleagues to live by the values which underpin what we do and how we do it.

Our values are:

• Put People First

• Be Curious

• Be Bold

• Be Collaborative

• Be Accountable

About this role

We have an opportunity for a talented Head of Grants to join our Grants Team as part of the Social Investment Business organisation.  Reporting to our Director of Grants this role plays an important part in shaping our grant-making, and working with our partners to make sure that our funding is supporting communities and creating impact.  This will be a key role which will work with colleagues across our organisation to deliver our objectives and to support the delivery of SIB’S strategy.

We are looking for someone who has previous experience of effectively leading funding programmes of significant size, implementing systems improvements to improve internal and external processes, and who has experience of working with multiple stakeholders.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.  

Key responsibilities

Relationship Management & Assessments

1. To develop, maintain, and continuously improve,  high quality grant assessment and monitoring practices and policies, ensuring consistently excellent levels of customer service
2. To take the lead in ensuring that all grant funding objectives, KPIs and targets are met, and ensure reporting and processes are in place to support and monitor this.
3. To lead, provide direction and oversee the workload of  all staff involved in grant assessment and monitoring work.
4. To work closely with the wider SIB team on the development, design and implementation of new programmes, in line with SIB strategic objectives.
5. To work closely with the wider SIB team to ensure grants data is captured, reported on, and used to make ongoing programme improvements.
6. To support the Director of Grants in developing strategic plans for grant making at Social Investment Business
7. To ensure that processes and systems within the Grants Team are effective and fit for purpose, complying with quality standards and audit, funding and business requirements.
8. To work with colleagues to develop policy and guidance on appropriate and proportionate levels of due diligence for grant assessment and monitoring work and guide the Grants Team in the successful application of these policies.
9. To coach and advise grants team staff on all aspects of their work from responding to initial grant enquiries through to assessment, decision-making and monitoring, providing technical and policy advice and knowledge.
10. To provide an overview of the grant fund portfolios, developing, providing and improving management information and analysis for reporting to Group Boards and Committees, and for internal management and KPI reporting purposes.
11. To develop effective grant monitoring processes and ensure that lessons learnt are captured and fed into process improvements.

General

1. Contribute to the knowledge management, equality, diversity and inclusion and learning objectives of the organisation, supporting the implementation and effectiveness of SIB strategy.
2. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
3. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
4. Manage customer complaints in a professional and responsive manner.
5. To work within the organisation's processes and procedures required to contribute to the effectiveness of the quality management system.
6. In agreement with manager to undertake other tasks that support the objectives of SIB as required.
7. To work in accordance with our five core values.

Core competencies

• Track record of leading funding programmes of significant size
• Experience of managing online grants application and management systems
• Demonstrable experience of problem solving and meeting the evolving needs of a  broad range of clients, including government clients
• Experience of managing complex networks of stakeholders with different interests and priorities in a high profile programme.
• Proven track record on leading, developing and motivating teams
• Demonstrable record of improving quality and performance within a funding environment.

Disability Rights UK (DR UK) is a charity with our office based in the Olympic Park in East London. We occupy a unique position as the only national organisation led by disabled people. 90% of our trustees have lived experience of disability, as do the majority of our staff and volunteers. We describe ourselves as ‘disabled people leading change’.

Our charitable objectives include breaking the link between poverty and disability and challenging negative perceptions in society. We work to reduce the additional barriers that disabled people face. Evidence of injustice and inequality that we gather is taken forward into our policy and campaigning work.

We offer advice and information services to disabled people and member organisations. Our website reaches one million people each year with factsheets on subjects such as welfare benefits, housing, education, transport and accessing legal advice.

DR UK runs a range of innovative projects, working with partners including other Disabled People’s Organisations (DPOs), to demonstrate new approaches to disabled people’s participation. For example, we have a successful model of working with disabled people, local DPOs, social workers and Sport England to change attitudes, perceptions and practices around physical activity and wellbeing.

To underpin this vital and far-reaching work we have a plan to increase our annual income from individual giving, legacies, grant funding and corporate activity.

The role

This is an exciting time to join us. This newly created post is designed to build our digital fundraising, grow the number of individuals actively supporting DR UK and increase income from trusts and foundations. You will be asked to come up with as many effective, innovative and engaging fundraising approaches as possible to help achieve these aims.

 DR UK has continued working at full capacity during the pandemic:

• supporting disabled people contacting our helplines
• producing special Covid-19 supplements for the advice sector
• creating high level channels for feeding the experiences of disabled people into emerging national policy and practice

Motivation and communication across staff teams has never been better – being already used to remote working and having a strong unity of purpose at this time.

As our Fundraising Manager, you will have a unique opportunity to influence the design of new systems and ways of working. This will include helping shape the development of our digital strategy and the fundraising aspects of our new website, to be launched in the second half of 2021.

To fulfil this wide-ranging role, we are seeking a highly creative, determined and enthusiastic fundraising all-rounder, with the ability to lead on income generating activities, while working collaboratively with colleagues across the organisation.

You will report to and work with our Head of Business Development to make sure fundraising activities meet annual targets, raise DR UK’s profile and enhance our reputation in line with our values.

In return we offer a highly competitive salary, employer pension, flexi-working and an informal, inclusive and modern workplace within the Here East innovation zone on the edge of the London Olympic Park. There will be opportunities for training and personal development.

To apply, please send your current CV together with a cover letter, outlining why you want this job and addressing each point in the person specification. Should you wish to apply using another format, please contact us. Otherwise, applications without a suitable cover letter will not be considered.

Overview

Assist the Chief Executive Officer (CEO) in the daily management of Involve Community Services.  Deputise and lead on area of development and support (business networking & coaching) for the local voluntary and community sector as well as communities across Bracknell Forest and Wokingham Borough.

Core Tasks and Responsibilities

• Deputise for the CEO as required.
• Support the CEO in identifying new development opportunities for the charity and wider sector.
• Nurture new programmes of work in consultation with the CEO.
• Support the management and supervision of all core services and the wider administration of the charity.
• Attend strategic meetings acting on behalf of Involve Community Services and the wider Voluntary & Community Sector.
• Share and lead any pieces of work or opportunities that arise from the attendance of boards/ forums.
• Contribute to business planning, communications and sharing of information both internally and externally, for the benefit of the charity and wider Voluntary and Community Sector.
• Positively support the reputation and brand of Involve Community Services.
• Maintain a position of empowering and enabling the voluntary & Community Sector.
• Offer basic level advice and guidance to start-up charities and community groups when requests fall outside of internal service offers and resources.
• Signpost organisations/ individuals to suitable resources, tools and guides to aid their development.
• As required, complete organisational reviews/ meetings to build and propose bespoke paid for development/ consultancy work as appropriate.
• Build and maintain contacts with quality/qualified sub-contractors with skills to undertake one off/ targeted pieces of work with charities/ groups.
• Lead on the organisation, promotion and delivery of the Growth Clubs.
• Support the promotion and delivery of the Future Leaders course in partnership with the Training Manager.
• Organise and deliver Community Awareness events across 2 boroughs.
• Lead an internal weekly catch up/ info sharing meeting with the Development Team members – allocating work and sharing intelligence.
• Support policy development in consultation with the CEO.
• Lead on the promotion and development of the Advantage Package.
• Network and build relations with local partners including the Voluntary and Community Sector, statutory providers, businesses and other interested parties.
• Identify and support community initiatives/ community resilience exercises, not deviating from Involves core focus and maintaining strong exit strategies from any projects.
• Instigate forums/ networks as required to support communities/actions/ initiatives/ themes with partners and organisations.
• Contribute to the development of the service by advising Management of areas of particular need, new opportunities and local development.
• Attend meetings and carry out other duties as requested.
• Undertake other duties that support the operations of Involve Community Services and the wider Voluntary and Community Sector.

Essential experience, qualifications, skills and attributes

You will have:

1.     Proven experience leading and managing a team.

2. Commitment to positive community action and making a difference to the lives of local people and neighbourhoods.

3. Knowledge of the local Voluntary and Community Sector and local key strategic partners.

4. Substantial paid or unpaid experience of working with businesses, people/communities and/or community groups.

5. Experience of overseeing budgets.

6. Interpersonal skills that enable you to work with people at all levels.

7. Proficient written and spoken communication skills.

8. The ability to act diplomatically, impartially and fairness.

9. Problem-solving and negotiation skills.

10. Organisational and planning skills so to manage your time effectively and meet deadlines and priorities of the organisation.

11. Good time-keeping skills to enable you to effectively manage/ deliver training schedules and programmes.

12. Personal commitment to improving your own knowledge and skills.

13. Commitment to equal opportunities and an understanding of the needs of disadvantaged individuals and communities.

14. Experience of working in partnership with other organisations.

15. A ‘can do’ attitude with an ability to prioritise workload.

16. Ability to travel within Bracknell Forest and Wokingham Borough: access to a car is essential.

17. Strong written and verbal communications skills and good attention to detail.

18. Excellent IT skills including Microsoft Office.

You will be able to:

1. Respond flexibly to a constantly changing environment.
2. Deal tactfully but assertively with a wide range of people.
3. Actively listen and motivate and encourage people.
4. Show creativity, common sense and initiative.
5. Work well under pressure whist managing and prioritising workload.
6. Work as part of the team to meet the organisations aims and objectives.
7. Prepare and present information in an accessible form, both electronically and in writing.
8. Be willing and able to work flexible hours with occasional evening and weekend meetings.

Role Flexibility

involve is a small, focussed organisation working in an ever-changing environment which means that staff and management are required to respond to both internal and external opportunities and challenges often a short notice. As a result, the pace of work can be varied. Time flexibility and a 'can-do' attitude are essential as is the ability to find ways and means to undertake work when solutions may not always be initially obvious.

All candidates should supply a covering letter with their CV explaining how their skills match the Job description and why they would like to work for Involve Community Services.

Stewardship Manager

External Relations

Reference number: 048645

Job Purpose

The successful candidate will develop and co-ordinate the implementation across teams of a donor stewardship framework and a programme of activity which ensures all donors (including international donors) across all levels of support are appropriately thanked and receive high quality communications about their giving and its impact. Though based in the Philanthropy & Partnerships team, the Stewardship Manager will be required to understand, monitor and co-ordinate work being delivered by a range of fundraising and gift management staff to ensure the framework operates effectively as part of donor journeys and offers a quality donor experience.

Dimensions

• Development & Alumni forms part of the University’s External Relations Directorate which also includes Student Recruitment, Access & Admissions, International Recruitment & Partnerships, Marketing and Short Courses.
• The University is currently in the private phase of an institutional Campaign with a working target of GBP110M. A significant element of the Campaign focusses on the ambitious campus development on the site of the former Western Infirmary adjacent to the University, which will be mostly complete by 2023. The Campaign is supported by a Campaign Leadership Board of leading alumni and friends
• The University currently secures between GBP7M and GBP14M in philanthropic support (New Funds Secured as per Ross CASE Survey methodology) and aims to raise this to a consistent level in excess of GBP 20M per annum in the course of the next 3-5 years.
• The University current has around 3,000 active donors per annum with 5-6 living donors of over £1M.

Terms and Conditions

Salary will be on the Management, Professional and Administrative Grade, level 7, £35,845 - £40,322 per annum.

This post is full time to provide maternity cover for up to 12 months or until the substantive postholder returns from maternity leave, or in the event of their resignation, whichever date is earlier.

This post will temporarily be home-based due to COVID-19 restrictions.

New entrants to the University will be required to serve a probationary period of 6 months.

The successful applicant will be eligible to join the Universities' Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits.

It is the University of Glasgow's mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.

The University of Glasgow, charity number SC004401.