Advocacy and communications manager jobs

The GAMH Research, Policy and Advocacy Officer is a new post that will play a central role in advancing GAMH’s global policy and advocacy agenda, helping to strengthen and elevate the focus on the health and wellbeing of men within national, regional and global policy environments. The postholder will design and deliver policy advocacy initiatives, generate high-quality research, write reports and publications, support project coordination, engage stakeholders and partners, and support communications to influence decision-makers aimed at improving health and wellbeing outcomes for men and boys within a gender equality framework. The position will work across all GAMH workstreams, with a particular focus on men’s health in Europe, prostate cancer and human papillomavirus (HPV) vaccination programmes.

This exciting new role will is being created at a time of organisational expansion and growing interest in men’s health worldwide. It will require attendance at meetings in London and the South East of England and occasional European/international travel will also be required.

Key Responsibilities

1. Policy Advocacy and Campaign Development

• Develop and contribute to GAMH’s policy positions and advocacy on key men’s health issues, with a particular focus on men’s health in Europe, prostate cancer and HPV.
• Monitor and analyse key policy developments relevant to men’s health and the work of GAMH across prevention, early diagnosis, screening, treatment, and support.
• Support the design and delivery of advocacy strategies and campaigns targeting policymakers, professional societies, international non-governmental organisations and other international bodies.
• Support coalition and network building by GAMH to strengthen policy responses on men’s health.
• Prepare policy briefings and advocacy materials.

2. Research, Analysis and Writing

• Conduct and synthesise research on men’s health issues, including policy analysis, epidemiology, and literature reviews.
• Write high-quality accessible reports, evidence summaries, position papers and publications to support GAMH’s work.
• Identify relevant gaps in policy data and evidence relating to men’s health. 

3. Project Coordination and support

• Manage the development of a European Men’s Health report.
• Play a leading role in, and support, the development of GAMH’s Global Prostate Cancer Initiative and wider work on prostate cancer policy.

• Assist in the planning and delivery of other GAMH projects, as necessary.
• Contribute to funding proposals and reporting to donors.

4. Stakeholder Engagement and Partnerships

• Support the strengthening of GAMH engagement with national men’s health networks and its members, particularly in Europe.
• Build and maintain relationships with key stakeholders across each of the relevant GAMH workstreams, including policymakers, non-governmental organisations, UN agencies, academics and researchers, patient organisations, professional bodies, advocates and industry.
• Represent GAMH at meetings, conferences, and events (as required).
• Attend and report to the GAMH Board of Trustees (as required)

5. Communications, Dissemination and Impact

• Support the dissemination of GAMH reports, campaigns, and advocacy outputs.
• Support launch event/s of GAMH and initiatives and reports.
• Contribute to GAMH’s website, newsletters, and social media channels.
• Support monitoring and evaluation of GAMH advocacy and research activities.

Person Specification

Essential

• Degree (or equivalent experience) in health policy, public health, or a related field.
• Demonstrable experience in policy advocacy, campaigns and research.
• Experience of research, analysing and synthesising complex information into clear evidence-based written outputs.
• Excellent written and verbal communication skills (in English), with ability to adapt content for different audiences.
• Strong organisational skills and attention to detail.
• Confidence working with senior stakeholders and external partners.
• Ability to work independently and manage multiple priorities.
• Strong interest in gender and global health issues, particularly men’s health.
• Commitment to GAMH’s mission and values.

Desirable

• Experience working on policy and research related to one or more GAMH focus areas, particularly cancer, mental health, primacy care, self-care and sexual and reproductive health.
• Experience and understanding of working on gender and health issues, particularly men’s health.
• Knowledge of European and global health policy institutions and processes.
• Experience working at an international level in an NGO, government, professional body, university or other context.
• Experience in stakeholder engagement and partnership development.
• Additional European language(s).

Skills and attributes

• Highly organised and reliable.
• Ability to work independently and remotely (home-based).
• Ability to work across multiple topics and deadlines simultaneously.
• Collaborative and proactive.
• Adaptable.
• Takes initiative.
• Communication and influencing ability.

What We Offer

• Competitive salary and benefits.
• Annual leave, statutory sick pay and parental leave, pension contribution scheme.
• Opportunity to contribute to a growing global movement on men’s health.
• A flexible and supportive working environment.
• Exposure and engagement with national and international partners, policymakers, funders and senior leaders.
• An exciting mission-driven and collaborative working environment.

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.

· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.

· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.

· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.

· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement along with your CV. Closing date:

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

.You will be required to visit families and clients across Scotland. 

We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf. 

You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members. 

You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues. 

You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.

About us 

Libraries Connected is the national membership body for public library services. 

We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.

We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice. 

Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.

Working at Libraries Connected

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Job details 

• Hours: 0.8 FTE 

• Contract: Fixed for 15 months, with an expectation to continue subject to income generation 

• Location: Home-based (with occasional UK travel) 

• Application deadline: 9am, Thursday 16 July 2026 

• Planned interview date: Wednesday 22 July (interviews will be held online) 

• Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis 

• Employer pension contribution: 7%

Job description 

Overall purpose 

• Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate. 

Social media 

• Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky 

• Use Buffer to schedule content in line with organisational priorities 

• Write engaging, accessible posts that reflect our tone of voice 

• Create a mix of content including text, video, photography and graphics 

• Work with colleagues to identify stories and opportunities for content 

• Use AI tools (such as Copilot) to generate ideas and optimise copy 

• Monitor performance and engagement across channels 

• Produce weekly reports and use insights to improve reach and impact 

Website 

• Create and update content, including news stories, project pages and resources 

• Ensure content is accurate, accessible and up to date 

• Commission and edit blog posts from members and partners 

• Work with developers to fix issues and improve functionality 

Email 

• Produce a regular (approx. monthly) email bulletin using Mailchimp 

• Work with colleagues to identify content and key messages 

• Use A/B testing and analytics to improve performance 

• Ensure emails follow best practice for design and accessibility 

YouTube 

• Manage the organisation’s YouTube channel as a repository for webinar content 

• Upload and organise recordings with clear titles and descriptions 

• Promote existing content across other channels 

Design and content production 

• Format documents into house style ready for publication 

• Create graphics and simple data visualisations for social media and reports 

• Support the production of high-quality, consistent visual content 

• Commissioning, briefing and liaising with external designers, photographers and videographers 

Advice and guidance 

• To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage 

Relationships 

• Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities. 

• Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments. 

Person specification 

Experience, skills and knowledge 

• Ability to manage social media channels for an organisation, including planning, publishing and evaluating content 

• Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way 

• Ability to create multimedia content, including short-form video and social media graphics 

• Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy 

• Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing 

• Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting 

• Ability to use social media scheduling tools such as Buffer or similar 

• Able to edit blogs or contributed content for clarity, tone and impact 

• Ability to manage website content using a CMS (preferably Drupal or WordPress) 

Desirable

• Experience of managing social media and producing content for an organisation

• Experience of working in the charity sector 

This brand-new, exciting role at War Child will provide crucial administrative and operational support to the Ambassador & Advocate team, helping the team to manage high-profile relationships and deliver Ambassador and high-profile events effectively.

The role will have a focus on supporting event delivery connected to Ambassador engagement at War Child, playing a key part in the planning and execution of events such as ‘Most Wanted’ and War Child’s annual flagship gala, the Wassail. This includes assisting with operational tasks in the lead-up to events, attending meetings, coordinating logistics and providing on-the-day support to ensure events run smoothly. The postholder will work closely with the Lead Events Producer to deliver a seamless experience for guests and Ambassadors, contributing to War Child’s fundraising and relationship-building objectives.

The role will also play a key part in supporting the team deliver relationships at War Child, ensuring strong systems and processes are maintained across the team.  They will support on Ambassador-related activity such as invoice management and the preparation of briefing materials and impact reports. They will also support fundraising activities delivered by the team such as prize draws and auctions and assist with the vetting of new high-profile individuals.

The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere when required.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. 

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.

• Some previous experience in an administrative, events, fundraising, customer service, or office support role (paid, voluntary, or internship)
• Highly organised, with the ability to manage and prioritise a varied workload
• Strong attention to detail, particularly when handling data, records and financial information
• Interested in events, fundraising, ambassador engagement or the charity sector
• Good written and verbal communication skills
• Reliable, flexible and willing to take initiative within clear guidance
• Confident using Microsoft Office / Google Workspace (especially Outlook, Excel and Word)
• Experience working with databases, spreadsheets, or CRM systems (e.g. Salesforce or similar) is desirable but not essential
• Able to handle sensitive information with discretion and professionalism
• Strong interpersonal skills and a collaborative, proactive approach to teamwork
• Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided)

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Title:     Engagement Manager

Salary:     £42,000–£52,000 (depending on experience)

Contract:     Permanent

Hours:     37.5 per week (Monday to Friday) 

Holiday:     25 days per year plus bank holidays 

Location:     Home based with regular travel within / to London and across the UK

Probationary Period:     3 months

Reports to:     Head of Department 

Benefits:     An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution

Line Management:     Depending on experience, may line-manage the Senior Engagement Coordinator. 

We are River Action

We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater. 

We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for

As River Action’s profile, influence and policy impact continue to grow, we are expanding our Public Affairs function to strengthen engagement with decision-makers, regulators, businesses, NGOs, strategic partners and local communities.

The Engagement Manager will play a critical role in helping River Action influence change by developing high-level relationships, building strategic partnerships and providing strategic leadership across River Action’s engagement programmes to advance our policy, legal and campaigning objectives.

This is a senior engagement leadership role responsible for providing strategic oversight of both stakeholder engagement and community engagement activity, ensuring River Action’s grassroots campaigning and external influence work are mutually reinforcing

What you’ll be doing

The Engagement Manager will lead River Action’s overall engagement strategy, providing strategic oversight of both stakeholder engagement and community engagement activity across the organisation.

Building and managing relationships with senior leaders across government, regulators, NGOs, businesses, financiers, academia and civil society, the postholder will identify opportunities to increase River Action’s influence, support policy and advocacy objectives, and help position the organisation as a leading voice on river protection and environmental reform.

The role will provide strategic direction and oversight to River Action’s community engagement work, including the River Rescue Kit, Community Toolkit and catchment-based campaigning activities, working closely with the Senior Engagement Coordinator who will lead day-to-day delivery, community support and programme implementation.

Working closely with colleagues across Public Affairs, Campaigns, Communications, Legal and Development, the Engagement Manager will ensure engagement activities contribute directly to organisational priorities and campaigns and that community insights help shape River Action’s policy, legal and campaigning work.

Main Responsibilities:

Strategic Stakeholder Engagement

• Develop and deliver River Action’s stakeholder engagement strategy.

• Manage relationships with senior stakeholders and decision-makers.

• Develop and implement engagement or public affairs strategies.

• Identify, map and prioritise key stakeholders across government, regulators, business, NGOs, academia and civil society.

• Build and maintain productive relationships with senior external stakeholders.

• Create opportunities for strategic collaboration that advance River Action’s mission and objectives.

• Monitor stakeholder developments and identify opportunities and risks.

Managing Stakeholder and Community Engagement

• Provide strategic leadership and oversight of River Action’s stakeholder and community engagement programme.

• Ensure effective delivery and continuous development of the River Rescue Kit and Community Toolkit as key resources supporting grassroots campaigners and community groups.

• Oversee catchment-based engagement strategies that strengthen community-led action, advocacy and campaigning.

• Work closely with the Senior Engagement Coordinator to identify opportunities to expand and strengthen River Action’s network of stakeholder and community groups, campaigners and partners.

• Ensure insights, evidence and priorities emerging from stakeholders and local communities to inform River Action’s public affairs, policy, legal and campaigning work.

• Monitor the effectiveness and impact of community engagement activities and ensure learning is shared across the organisation.

• Support the development of engagement frameworks, systems and processes that enable effective community mobilisation at scale.

Public Affairs and External Influence

• Support the delivery of River Action’s Public Affairs strategy.

• Build relationships with parliamentarians, political advisers, local authority leaders and relevant government officials.

• Support engagement with regulators including the Environment Agency, Natural Resources Wales, Ofwat and other relevant bodies.

• Represent River Action in external forums, roundtables, conferences and stakeholder meetings.

• Coordinate stakeholder engagement around key campaigns, policy initiatives and legal actions.

Strategic Partnerships

• Develop partnerships with environmental NGOs, think tanks, academic institutions, financiers and businesses.

• Identify opportunities for joint initiatives, campaigns and advocacy activity.

• Strengthen River Action’s position within the wider environmental and public policy landscape.

• Convene strategic partnerships to support policy and campaigning objectives.

Organisational Leadership

• Work closely with the Head of Public Affairs to support delivery of organisational objectives.

• Provide strategic direction, support and oversight to the Senior Engagement Coordinator, ensuring community engagement activity aligns with organisational priorities and objectives.

• Provide stakeholder intelligence and strategic advice to senior leadership.

• Contribute to organisational planning and public affairs priorities.

• Support cross-team working between Public Affairs, Campaigns, Communications, Legal and Fundraising.

• Ensure strong integration between River Action’s community engagement, public affairs, campaigns, communications and legal work.

Communications and Representation

• Act as an ambassador for River Action externally.

• Support media opportunities through stakeholder engagement and relationship building.

• Prepare briefings, stakeholder reports and engagement plans.

• Help identify influential voices and advocates who can amplify River Action’s work.

Monitoring and Reporting

• Maintain stakeholder engagement plans and CRM records.

• Monitor engagement outcomes and report against agreed KPIs.

• Evaluate the effectiveness of stakeholder engagement activity and recommend improvements.

What you’ll bring

Essential Experience

• Significant experience in stakeholder engagement, public affairs, external affairs, partnerships or advocacy.

• Experience managing relationships with senior stakeholders and decision-makers.

• Experience developing and implementing engagement or public affairs strategies.

• Experience overseeing or managing community engagement, organising or grassroots campaigning programmes.

• Experience translating community priorities and local evidence into policy, advocacy or campaigning objectives.

• Experience working across complex stakeholder environments.

• Experience representing an organisation externally.

Essential Knowledge

• Understanding of UK water-related political, regulatory and policy-making processes.

• Understanding of stakeholder engagement and influence strategies.

• Understanding of community engagement, organising and mobilisation approaches.

• Knowledge of environmental, sustainability or public policy issues.

Essential Skills

• Exceptional relationship-building and networking skills.

• Strong influencing and negotiation abilities.

• Excellent written and verbal communication skills.

• Strong strategic thinking and political awareness.

• Ability to balance strategic stakeholder engagement with community-led campaigning and mobilisation.

• Strong understanding of how grassroots engagement can support policy, legal and public affairs objectives.

• Ability to develop engagement strategies that connect local action with national influence and impact.

• Ability to manage multiple priorities and complex stakeholder relationships.

• Excellent project management and organisational skills.

Desirable

• Knowledge of water policy, environmental regulation or agricultural policy.

• Experience engaging with Westminster, Whitehall or devolved administrations.

• Experience developing partnerships with businesses and financiers.

• Experience supporting policy or advocacy campaigns.

• Experience working with community-led environmental campaigns or citizen science initiatives.

Why join us?

• Be part of a mission-driven organisation working to restore and protect the UK’s rivers.

• Work at the heart of political and environmental change, influencing decision-makers at the highest levels.

• Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.

• Opportunities for professional development and growth within the organisation.

Diversity and inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Engagement Manager’:

• your CV (2 pages), 

• a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

The Government is expected to bring forward a Clean Water Bill in Parliament. River Action wants to influence the Bill to secure stronger protections for rivers, hold polluters to account, and deliver measurable improvements in river health.

In no more than 750 words, set out how you would approach this challenge. Your response should explain:

• Which stakeholders you would prioritise engaging with, and why.

• How you would use partnerships, community groups and grassroots evidence to support your objectives.

• How you would measure the success of your approach.

• One significant challenge or risk, and how you would address it.

We are interested in your ability to think strategically, prioritise effectively, and demonstrate how engagement can help deliver policy and environmental change.

Application process

Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.

Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel. 

Interviews will be held in the weeks commencing 19th July and 26th July via video conference. 

Please indicate in your covering letter or in a covering email your availability for interviews.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

Salary: £34,000 - £38,000 (pro rata to, £20,400 to £22,800) per annum

About the Role

You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems.

Families often face unclear pathways, complex processes and inconsistent information.  Your role is to bring clarity, structure and confidence at key moments.

Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need.

This is a non-statutory role.  You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively.

You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services.

Who will thrive in this role

At Norwood, we believe everyone deserves the opportunity to live their best possible life.  This role would best suit someone who combines relevant professional experience with lived experience, bringing both insight and empathy to support neurodiverse children, young people and their families.

You may have experience working in advocacy, advice, education, health or social care, and understand the challenges individuals and families can face when navigating complex systems.  You will have a good understanding of SEND processes, including Education, Health and Care Plan (EHCP) pathways, and be familiar with disability related benefits such as Disability Living Allowance (DLA), Personal Independence Payment (PIP) and Carer's Allowance.

Most importantly, you will be committed to empowering people, championing inclusion and helping families access the advice, support and opportunities they need to achieve the best possible outcomes.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your day to day

You will:

• Work directly with families to understand their situation, priorities and goals,
• Support navigation of SEND pathways, including SEN Support and EHCP processes,
• Help families prepare for meetings with schools, local authorities and professionals,
• Provide guidance on benefits such as DLA, PIP and Carer’s Allowance,
• Explain complex systems clearly and practically,
• Support families to gather evidence and take next steps with confidence,
• Maintain accurate case records and manage timelines effectively,
• Work closely with colleagues across social work, therapy and family support,
• Build strong relationships with external partners including schools and local authorities.

Qualifications, Training and Experience

You will bring:

• Experience working with children, young people or families in an advocacy, advice, education, health or social care setting
• Experience supporting individuals to navigate complex systems
• Knowledge of SEND processes, including EHCP pathways
• Understanding of disability-related benefits such as DLA, PIP or Carer’s Allowance
• Strong communication skills, with the ability to explain complex information clearly
• Strong organisation and case management skills
• A values-led approach, with the ability to build trust and empower others

It would strengthen your application if you have:

• Experience supporting EHCP applications, reviews or mediation
• Training in SEND law, welfare rights or advocacy
• Experience within advice or advocacy services
• Understanding of health pathways and therapy services

Reward and Benefits

We believe great support starts with great staff. We offer:

• Fully funded induction and ongoing training
• 21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time)
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash
• Blue Light Card access
• Cycle to Work scheme
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management culture

National Helpline independent Stalking Advocate 

Location:  Hybrid (40% London Office based) 

Hours: Full time - 35 hours per week 

Type of contract: Permanent 

Start date: ASAP 

Salary: £30,737.70

Reports to: National Services Practice and Development Manager

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

Role Overview: 

This is a blended role combining responsibilities across the National Stalking Helpline (0.6 FTE) and the National Advocacy Service (0.4 FTE).
The postholder will deliver high-quality, trauma-informed support across the full victim journey from first contact and immediate risk assessment through to ongoing advocacy and multi-agency casework.
The role ensures a seamless service for victims, supporting individuals at all risk levels through:

• Immediate advice, triage, and safety planning via the helpline
• Ongoing advocacy, case management, and support navigating the criminal justice system

This model strengthens continuity of care and ensures consistent, victim-centred support across services.

DUTIES AND RESPONSIBILITIES: National Advocate (.4) National Helpline (.6) 

• Provide advice, guidance, emotional support, safety planning, and risk assessment to individuals contacting the National Stalking Helpline. 

• Answer incoming calls to the helpline and manage contacts in line with service standards. 

• Helpline duties day/week/FTE with flexibility to meet demand/need 

• Provide tailored advocacy support, advice, and guidance to victims living including emotional support, risk assessment, and safety planning. 

• Using the SASH, conduct follow on risk assessments to inform ongoing safety planning 

• Develop and maintain individualised advocacy plans for each client. 

• Support clients to navigate the Criminal Justice System (CJS), civil and family courts. 

• Liaise with other professionals and agencies, such as housing, health, social care, and law enforcement, to ensure coordinated support. 

• Proactively research and build strong working relationships with support services and share best practice 

• Advise and advocate on behalf of victims when their rights under the Victims’ Code are not being met. 

• Undertake ISA accreditation (training provided if not already achieved). 

• Apply cyberstalking knowledge and seek cyber technical support on complex cases. 

• Manage a caseload of up to advocacy 12 clients 

• Ensure prompt case closure when advocacy needs end, victims withdraw consent, or contact attempts fail. 

• Monitor and respond to the helpline email Live chat, inbox and voicemail messages in a timely and professional manner. 

• Respond to contacts from victims, friends, family members, and professionals seeking support or information. 

• Make safeguarding referrals and maintain compliance with safeguarding policies. 

• Conduct surveys and feedback to assess service impact. 

• Maintain accurate, timely, and confidential case records in line with organisational standards. 

• Deliver one-off advocacy interventions where appropriate. 

Special requirements 

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What we offer:

• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rate for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay: increasing with service

How to apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity.  Please apply by submitting your CV and a cover letter detailing how your skills experience align with the job requirements.  Applications without a cover letter will not be considered.

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

Belfast, Northern Ireland / Dublin, Ireland

Location: The successful candidate must be based on the island of Ireland.

Closing date: 12 July 2026

Ref: 7364

Save the Children has an exciting opportunity for an advocacy and partnership focused individual with extensive relationship management experience to join us as our Senior Advocacy & Partnership Manager where you will work with various internal and external stakeholders including the Irish Government, civil society partners and the wider Save the Children movement.

Please note: This is a 12 month secondment/Fixed term contract.

Location: The successful candidate must be based on the island of Ireland.

About Us
Save the Children believes every child deserves a future. On the island of Ireland and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role
Save the Children is seeking a Senior Advocacy and Partnership Manager to lead and coordinate our engagement with key stakeholders across Ireland, supporting our global ambition to ensure children affected by conflict, humanitarian crises and poverty can survive, learn and thrive.

This is a unique opportunity to play a central role in managing and strengthening Save the Children's relationships with the Irish Government, civil society partners, academic institutions and colleagues across the wider Save the Children movement. Acting as a key focal point for our work in Ireland, you will help shape strategic partnerships, manage key contracts, coordinate cross-organisational initiatives and support policy and advocacy efforts that advance children's rights globally.

Working closely with colleagues in Northern Ireland, the UK, Europe and international country offices, you will provide strategic advice, facilitate collaboration and identify opportunities to enhance Save the Children's influence, partnerships and impact.

In this role, you will: 

• Lead and strengthen Save the Children's strategic relationships with the Irish Government, institutional stakeholders, civil society partners and academic organisations, acting as a key focal point for engagement across Ireland.
• Identify and develop opportunities to enhance partnerships, influence, collaboration and funding in support of Save the Children's global and national priorities.
• Coordinate and manage strategic partnership initiatives and collaborative projects, working across Save the Children, Save the Children International, country offices and external stakeholders to deliver shared objectives.
• Support the development and implementation of advocacy and influencing strategies focused on children affected by conflict, humanitarian crises and poverty.
• Monitor political, policy and funding developments in Ireland, providing strategic analysis, intelligence and advice to colleagues across the Save the Children movement.
• Build and maintain effective relationships with policymakers, government officials, NGOs and coalition partners to advance child rights and humanitarian objectives.

About you

To be successful, it is important that you have:

• Significant experience managing relationships with government, institutional or donor stakeholders. As well as working with civil society organisations and coalitions.
• Experience working within advocacy, public affairs, policy, international development or partnership-focused roles.
• Strong stakeholder management skills, with the ability to influence and build trust across diverse audiences.
• Experience coordinating complex projects or partnerships involving multiple organisations and teams.
• Excellent communication skills, including the ability to prepare briefings and present complex information clearly to senior audiences.
• Knowledge of humanitarian, international development or child rights issues, particularly in relation to conflict-affected contexts.
• Strong analytical skills and the ability to identify opportunities, risks and emerging trends.

To learn more about the position, please review the Job Description in the attached Documents.

What we offer you 
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:
This role can be performed remotely on the island of Ireland, but at times you will be required to come to your contracted office in Belfast (usually between 1–2 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager /team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview.

In the four years since Martingale launched, we have now supported over 200 Scholars to undertake postgraduate degrees across our thirteen partner universities.

As Martingale grows, we are building our policy and advocacy function to shape the future of postgraduate access, affordability and outcomes. We are seeking a rigorous, proactive and collaborative Policy Manager to drive the monitoring, insight and evaluation that underpin our influence, and to support the development and implementation of our policy positions and stakeholder engagement.

Reporting to the Head of Communications and External Engagement, you will lead Martingale’s policy tracking, political intelligence, evidence generation, and evaluation and learning. You will turn a fast-moving external landscape into clear, actionable insight, and produce the evidence, analysis and draft materials that enable the Head and CEO to position Martingale credibly with funders, universities, the sector and government.

This is a hands-on, delivery-focused role with significant autonomy. You will own workstreams end-to-end, build systems and processes where they do not yet exist, and influence more senior colleagues and stakeholders. You will sit at the centre of a landmark research and policy programme and help deliver a campaign to implement the recommendations from Martingale’s major HESA-based research partnership, making the case that talent, not background, should determine who progresses to and thrives in postgraduate study.

We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Why this is an exceptional opportunity
This is a rewarding and varied role for a strategic communications professional who wants to make a real difference to global health. You will be joining Global Health Partnerships at a pivotal moment — as we launch an ambitious new parliamentary advocacy programme on maternal and child health, rebrand following our transition from THET, and build our profile as the leading UK voice on NHS institutional partnerships and global health workforce policy.

You will lead GHP's day-to-day communications function while working closely with the new Senior External Affairs and Communications Lead to translate our programmes and evidence into compelling stories, campaigns, and content that reach parliamentarians, funders, journalists, and the public. If you want a communications role where your work directly shapes policy outcomes, this is it.

Job Purpose
Reporting to the Senior External Affairs and Communications Lead, you will lead GHP's communications function, ensuring that the organisation's work is consistently, compellingly, and strategically communicated to external audiences — including policymakers, funders, clinical communities, the media, and the public.

You will oversee GHP's digital presence, publications, and content output across all channels, while working in close partnership with the Senior External Affairs and Communications Lead to produce the communications assets — case studies, media materials, social content, campaign copy — that underpin GHP's advocacy priorities, including the Maternal and Child Health Programme.

You will line manage the Digital Marketing Coordinator, providing direction and quality assurance across day-to-day communications activity.

For full details of the role check out the Communications Manager job pack.

What we offer:
Along with your salary which is paid monthly, you'll receive:

• Flexible and hybrid working
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning and development allowance
• Employee Assistance Programme
• 5% employer pension contribution when an employee contributes 3%

How to apply:
Please apply with a CV and a covering letter of no more than two pages on our website by 10th July 2026.

Your covering letter should address: why you are interested in this role at GHP; how your experience of communications and content work is relevant; and how you would approach building a coherent, compelling organisational voice for GHP across its full portfolio of work.

GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.

Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.

We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.

We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).

We do this by:

· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.

· Organising Social Mobility Day to raise awareness.

· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.

This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.

You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.

You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.

You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.

**Please note we will consider exceptional applicants without the required experience for an executive role.

The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.

The purpose of this role is to:

• Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
• Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.

The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team. 

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.