About Us:

Combat Stress was established in 1919. We are the UK’s leading charity for veterans’ mental health. For almost a century, we’ve helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.

Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We’re on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we’re there to help tackle the past and to take on the future.

About the role:

We are looking for an experienced branding and marketing lead with expertise in creative and inhouse studio management for a 12-month maternity cover.

You will provide creative direction for the charity and will be responsible for building and maintaining a strong, consistent and engaging brand identity for Combat Stress to improve awareness of the charity.

Managing the inhouse design team and the charity’s brand agency you will be responsible for leading on brand projects such as charity films and the organisation’s biannual magazine. Alongside this you will also manage the day to day workflow of the inhouse studio ensuring all projects align with our brand idea ‘Liberating Lives’.

Working as part of a passionate and motivated Marketing and Communications team you will work closely with colleagues within your department as well as colleagues across the organisation.

The successful candidate will be a creative lead who is innovative with an eye for detail. They will be highly organised, a strong project manager who stays calm and positive under pressure.

This role is subject to a DBS check.

Background

The Bike Project is a refugee charity going through a significant period of growth as we address increased demand for our services and our social enterprise. This part time position is required to manage the service delivery of Pedal Power, our programme of cycle training for refugee women. We are looking for an experienced project manager who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK as the charity grows.

About The Bike Project

Our mission is simple: to get refugees cycling! We are a community of cyclists, refugees, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees in the UK. We have donated nearly 5,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. You will report to the National Operations Manager, your role will have a high level of autonomy and you will help shape the future of the project and the organisation.

The Bike Project is an equal opportunities employer. This role is for female applicants only, exempt under the Equality Act 2010, Schedule 9, Part 1.  We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Purpose of the role

This role is responsible for the day to day management and delivery of Pedal Power, a bespoke cycle training programme for female refugees. As internal training lead, the post holder will ensure that all lessons are delivered in line with project plans and meet our strategic aims and objectives, whilst delivering high quality and positive outcomes for participants.  The post holder will be required to carry out monitoring and evaluation activities, including impact reporting, with support of the National Operations Manager.

Duties and responsibilities

• Responsible for the project management, development and delivery of Pedal Power and lead on cycle training within the organization.
• Maintain a good working knowledge of health, safety and safeguarding policies and procedures and take primary responsibility for quality standards, and risk management during cycle training delivery.
• Ensure accurate records are kept of cycle training and that follow up activities are actioned in a timely manner.
• Ensure monitoring activities are carried out at lessons and impact reporting is completed with support of the National Operations Manager.
• Manage a pool of cycle instructors (including freelancers) and management of the instructor rota.
• Cultivate and maintain relationships with a variety of stakeholders including instructors, project partners, funders, volunteers and beneficiaries.
• Ensure inductions for all volunteers and freelancers working on Pedal Power are completed satisfactorily.
• Work closely with the Marketing Manager to develop outreach materials to promote and celebrate Pedal Power.
• Work with the wider team to ensure that project outreach is conducted in a consistent and appropriate manner which generates high quality referrals.
• Handle large volumes of sensitive and personal data, using a CRM system (Salesforce), and ensure that data protection and filing systems are adhered to at all times.
• Attend events, from time to time, where it may be required to speak publically and promote our services.
• To perform any other reasonable duties as required by the organization.

Person Specification

• Excellent English language skills (both written and oral) are essential for this role. Additional language skills (preferably Arabic, Farsi, French, Tigrinya or Amharic) will be considered beneficial.
• A minimum of 2 years’ experience and applied knowledge of successful project delivery, ideally working within a wider framework of strategic objectives, is essential. Qualifications in project management will be considered beneficial.
• A National Standards Instructor qualification (min PCA pending) is essential. The post holder must be a regular cyclist, confident cycling in traffic and has experience of teaching groups and individuals at all levels.
• Knowledge of monitoring and evaluation frameworks and a demonstrated experience of their successful implementation is essential.
• Experience of managing external stakeholders and a demonstrated ability to cultivate and maintain good working relationships is essential.
• Qualifications in first aid and knowledge and experience of safeguarding policies and procedures are beneficial.
• Experience of line management and knowledge of HR best practice is desirable.
• Ability to work autonomously to achieve agreed objectives and organizational targets with minimal supervision.
• High level of organizational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.
• Knowledge of the cycling and refugee sectors in the UK, and experience of working or volunteering for a charitable organization.
• Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others.
• An ability to conduct all duties in a manner that is non-judgmental and respects differences.
• An advocate for cycling who shares The Bike Project’s values and ethos, and is committed to The Bike Project’s vision.

Working conditions

The hours are flexible but this job requires travel to different sites for lesson delivery (currently  Monday evenings, Wednesday and Friday mornings). Lessons are generally outside, in variable conditions and will include working with vulnerable people in sometimes challenging situations, as such, an up to date, DBS Enhanced Disclosure is required.

Physical requirements

This role requires physical fitness to cycle for extended periods of time.

Line Reports

Volunteers.

Freelance cycle instructors

How to apply

All candidates must provide a CV and covering letter (no longer than one page in length) that addresses the person specification and states how you heard about this job opportunity. 

The closing date for all applications is midnight on Sunday 8th December, 2019. Interviews will be held on Thursday 12th December, in London.

You may direct all enquiries to Nicola Hill, National Operations Manager by calling the London office.

Job title: Finance Manager

Location: Based in Bargoed.

Salary: £36,000 to £40,000 plus a pension contribution.

Hours per week:  37

About us:

Citizens Advice Caerphilly Blaenau Gwent, a registered charity and a company limited by guarantee, is the largest Citizens Advice service in Wales and one of the largest in the England and Wales network.

From our newly refurbished head office in Bargoed we run a range of services across our two counties, across the whole of Gwent and, from our 100 seat contact centre in Caerphilly, multiple telephone and digital advice services across England and Wales.

Over the last five years we have seen substantial growth and now employ just under 150 people and manage a budget in excess of £3.5 million.

About the role:

An  exciting opportunity has arisen for a talented Finance Manager to join our team. The Finance Manager will be an integral part of the Senior Management Team.

As Finance Manager you will report to the Chief Executive Officer and hold a key relationship with the Trustee Board Treasurer. You will lead and develop the interface between management and the Trustees on financial matters and provide sound financial advice to Trustees, the Finance Committee, the Chief Executive, Operational Managers and other senior management colleagues. Ideally, you will have substantial experience in a similar role in the third sector environment.

Main Duties and Responsibilities

• To proactively lead an effective, efficient and professional Finance Function.

• To contribute, at a senior level, to the overall strategic and operational direction and objectives of the organisation including the development of the Charity’s business plan and risk register.

• To take responsibility for the provision of high quality financial reporting in support of the Charity’s operational objectives.

• To proactively protect and safeguard the charity’s assets, facilities and systems. 

• To lead on the development and maintenance of policies and procedures to ensure that the financial management of the charity complies with our internal policies, the relevant regulatory bodies and good practice.

• To lead on the development of appropriate financial management arrangements and advice to support the long-term financial sustainability of the charity.

• To oversee the work of the Finance Officer; providing support and the opportunity to reach full potential.

• Preparation of management accounts/finance reports on a quarterly basis and presentation to the Finance Committee and Trustee Board.

• To manage the preparation of the annual budget within the agreed timetable.

• To provide budget holders with accurate and timely performance and cost information to allow them to manage and understand their budgets effectively.

• Deal with all aspects of financial reporting to funders.

• To prepare the year-end statutory accounts and working papers satisfying all legislative and administrative requirements. To liaise with the external auditors.

• Other duties in keeping with the role of Finance Manager and a member of the Senior Management Team.

Essential skills and attributes

• The ability to commit to and work within the aims, principles and policies of the Citizens Advice service.

• Qualification with a recognised body in accounting/business and/or qualified by accounting experience.

• Excellent communication (written and verbal) and reporting skills.

• High standard of IT literacy including accounting software, MS Office and in particular advanced Excel skills. 

• Commercially astute.

• An understanding of the Third Sector financial landscape, including grant funding, tenders and funder reporting.

• A working knowledge of accounting in the Charity Sector in recording and preparing financial records in accordance with the Charity SORP.

• Demonstrable experience in a similar role in a Third Sector environment.

• Ability to clearly explain technical financial information to non-finance colleagues and Trustees.

• Experience of producing financial reports for a range of audiences.

• Ability to interpret and analyse data to a high standard.

• Experience in the preparation of business plans, financial planning and budgeting.

• Positive leadership and management skills including experience of managing staff.

Closing date: 12 noon 29 November 2019

See Job pack for further information.

Why join us?
Would you like to join a dynamic team that is supporting a growing movement of communities that are building genuinely and permanently affordable homes? Will you enjoy working in a small team and with partner organisations to boost the profile of community land trusts, make the case to government, and make our projects successful through effective communication?

Community land trusts (CLTs) are a growing force for social good. They are set up and run by ordinary people to develop and manage homes as well as community shops, pubs and other assets that are important to that community. They aim to make sure the homes are permanently affordable, based on what people actually earn in their area.

As the communications and campaigns officer you will play a key role in supporting the National CLT Network’s team on our core communications, campaigns and events activities.

About the National CLT Network
National CLT Network is the national membership body for community land trusts established in 2010. The National CLT Network provides resources, training and advice for CLTs, and works with government, local authorities, lenders and funders to establish the best conditions for CLTs to grow and flourish.

We are a small, dedicated and ambitious team. Our strategy is to scale up the CLT movement and to develop our charity into a strong, viable and resilient social enterprise. We are also part of major partnerships to build up the infrastructure across the country for all forms of community led housing, and to scale up the CLT movement across North-West Europe.

Our successes have had the following impact:

• A rapid growth in CLTs from 30 in 2010 to over 300 in 2019;

• One in three local authorities providing some kind of support to CLTs in their area;

• 935 homes built by CLTs with another 16,600 community led homes in the pipeline.

About the role
This is a varied role. You will see the impact of your work on successful projects, and on CLTs and their achievements locally. The communications and campaigns officer works with team members across the organisation, gets to know our work deeply and has the opportunity to travel to meet our inspiring CLT members. You will also work closely with the co-chief executive, responsible for our advocacy campaigning and lobbying work, getting first-hand knowledge of how to influence government policy to help our members to thrive.

You will use this knowledge to create compelling content across a variety of mediums from blogs and newsletters to video interviews, creating lobbying and campaign materials for groups to use and ensuring our website showcases the best of what we do, and helps CLTs to succeed.

You’ll also support the delivery of successful events that are highly valued by our members. At our last AGM, 100% of attendees said they would recommend attending to other members. You’ll see wonderful people form connections, draw inspiration and go on to provide new homes that are really needed by their communities.

The challenges and opportunities for this role in the coming year include:

• Supporting the communications manager to create a new brand and a new website for the network.

• Working with the co-chief executive and others on our acclaimed advocacy campaigns that have made significant gains for the CLT movement, ensuring they can continue to build genuinely affordable homes.

• Playing a key role in developing, and delivering a new programme of events such as a national conference and “See It and Believe It” peer to peer events where new groups get inspired by visiting successful CLTs whose residents are enjoying their new homes.

About you
This is an exciting and career-enhancing role. It could be the right opportunity for a range of potential candidates. Your motivations might be many and varied – from wanting to develop your career in communications or advocacy campaigning, to having a passion for housing or communities, or because you want more responsibility and the opportunity to work in a growing charity where you can use your initiative and develop your potential.

It is particularly for you if you: enjoy a variety of tasks and challenges, are a team player, a strong communicator, flexible, organised, and have a strong attention to detail. You will also feel strongly about the importance of social justice and the difference that CLTs and community-led housing can make. Whatever your motivations the National CLT Network would like to hear from you.

Details
The role is for a full time, permanent post. The working hours are 9-5, Monday to Friday, with a one-hour lunch break. The salary is £25,450 – £30,750 per annum depending on skills and experience

Benefits include 30 days annual leave + bank holidays, a generous employer match scheme for pension contributions, healthcare and a personal training budget.

How to Apply
Please visit our website to download the candidate recruitment pack which contains full instructions on the role and how to apply, and to download our application form.

Deadline for applications 10am Monday 25th November 2019

This is an exciting opportunity for an enthusiastic individual with experience in working with people with learning disabilities to support a well-established advocacy group.

Working closely with the Director of Croydon People First, you will support with meetings, admin, report wiritng, fundraising and with events.

You must have good communication skills, be able to listen and demonstrate experience of group work and have competent IT skills. Full training and support will be given.

Rethink Mental Illness Essex deliver All Age Advocacy Services across Essex.   

As a volunteer Advocate you will work to defend people’s rights and interests and support their wishes to be heard; for them to be treated with dignity and have their views respected. 

Our advocacy services are governed by principles based on independence, empowerment, confidentiality, inclusion and free access.  All advocates only act on their clients’ instruction.  You will be part of the whole Advocacy team, and in your role you may be helping individuals to have their voice heard on issues concerning their wellbeing, care and treatment. 

As a Volunteer Advocate you could support someone to:

• Listen to their views and build trust and a confidential relationship

• Find information so they can make choices and sort out problems

• Empower them to voice their views

• Speak on their behalf if they wish so

• Support them to understand their rights and responsibilities

Skills

• Good Communication skills

• Good listening skills

• Ability to empathise

• Motivation to secure the rights of clients and service users

• Able to Comply with all relevant Rethink policies, procedures and processes

• Be comfortable to ask for help and support when needed

• Willing to commit to further training and development

• Working with, or having knowledge or personal experience of mental health issues, is an advantage but not essential

• Having basic skills and working knowledge of IT (ie word and using emails)

• Please note that Volunteer Advocates will, as part of their training, be required to travel to identified locations in Essex where advocacy services are delivered to shadow experienced Advocates.

We will give:

• Full training & access to e-learning materials

• Support & supervision

• Opportunity to develop positive relationships with individuals and organisations across the community

• Reimbursement of reasonable travel expenses

This post requires Enhanced DBS checks for both children and adults 

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.

Overall purpose of role:

The overall purpose of the role is to provide expert advice and advocacy to victims of stalking.

• To give guidance and information by telephone, email and face to face to those affected by stalking.
• To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims. 
• To provide support and guidance to volunteers where necessary.
• To support the Stalking Support Team Leader and Helpline Manager where required.

Stalking Advocates will have the opportunity to be considered to participate in intensive training on trauma-led advocacy support. Selection for this training programme is expected to take place mid-2020.

Please note:Applications without a covering letter will not be considered. Please indicate in your application if you are interested in a full-time or part-time position.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Duties and responsibilities:

Service Delivery

1. To respond as quickly and efficiently as possible to requests for help, which may be received via email or telephone, giving appropriate guidance to victims of stalking

2. To deliver robust risk assessment and safety planning for clients, along with advice and information regarding stalking legislation

3. To manage a caseload and provide expert advocacy support to victims of stalking - including carrying out initial assessments, risk assessments, devising support plans and liaising with appropriate agencies

4. To deliver client work which adheres to high service standards, ensuring compliance with all policies and procedures

5. To keep and maintain accurate and confidential records of all work undertaken

6. To identify and maintain appropriate boundaries for all enquiries and recognise when and where to signpost enquirers for further help/information as appropriate.

7. To proactively continue to develop appropriate knowledge, attitudes and skills through regular reading of information and attending training courses.

8. To support the training of sessional staff and helpline volunteers as required

9. To assist volunteers with complex helpline enquiries as required

Other

1. To attend supervision meetings and appraisals.

2. To attend case management and training sessions for staff and actively contribute to these meetings. 

3. To attend and participate in team meetings and strategic away days.

4. To deliver training on stalking and/or personal safety as required.

5. To undertake any other appropriate duties as requested by the Helpline Manager or Stalking Support Team Leader.

6. To work at all times within the policies and procedures of Suzy Lamplugh Trust.

Refuge, an award winning national charity, is recruiting a Young People’s Advocate in our Barking & Dagenham service, to provide a high quality personal welfare support service to young people aged 12-17 who have been affected by domestic abuse or teenage relationship abuse. 

You will support young people from the point of crisis to help ensure their safety, reduce risk, enable them to access community support services and achieve their life goals. You will provide presentations and advocate on behalf of young people to partner agencies, including schools in Redbridge to recognise and respond appropriately and safely to young people affected by domestic abuse and other forms of violence and abuse.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, children’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with young people affected by domestic violence.

You will be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development.  Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Please visit Refuge’s website for further details and other opportunities:

Closing Date: 27th November 2019

Interview Date: 4th December 2019

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community.  This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Advocacy Specialist

International AIDS Vaccine Initiative (IAVI)

Amsterdam, the Netherlands

IAVI is seeking a skilled and dynamic Advocacy Specialist to work in its team in Amsterdam, the Netherlands.

Background

IAVI is a nonprofit scientific research organization dedicated to addressing urgent, unmet global health challenges including HIV and tuberculosis. Our mission is to translate scientific discoveries into affordable, globally accessible public health solutions. Since its founding in 1996, IAVI has provided scientific, product development, and policy leadership to address the needs of communities most at risk of HIV/AIDS and TB. Today, we also work with partners to address other urgent unmet public health needs, including developing vaccines and immune-based interventions for emerging infectious and neglected diseases. In Europe, a small team conducts Resource Mobilization, Advocacy and Communications activities from IAVI’s European base in Amsterdam, working with a broad range of stakeholders including civil society organisations, donor governments, political leaders, research and policy institutions and the press.

Position Summary

The Advocacy Specialist will report to the Advocacy Manager, Europe and contribute to developing and implementing the advocacy programme. Activities include securing and sustaining national and regional political commitment and influencing and promoting public policies that support HIV and TB vaccine R&D specifically, and Global Health R&D more broadly. This requires the development and implementation of policy shaping and political advocacy programmes for audiences including government agencies, scientific communities, parliamentarians, policy makers and civil society. The work of the specialist will focus on engaging stakeholders in key European countries and European Union institutions, as well as in Global Health organizations. Guidance and support for resource mobilization and communications work led by the European office will also be required.

Key Responsibilities and Tasks

• Develop and execute political advocacy work in close collaboration with colleagues in Europe team and in-country partners or consultants, including meeting with MPs and other stakeholders and arranging parliamentary events
• Collaborate with key partners, consultants and stakeholders, establish and deepen relationships and develop joint political and policy advocacy activities.
• Identify and monitor ongoing and new political priorities and policy initiatives by relevant European governments, EU institutions and Global Health institutions that impact on IAVI’s work and mission
• Contribute to influencing public policies that support the development of HIV and TB vaccines; focus on policy analysis and policy development impacting on commitments to addressing HIV/AIDS, TB, global health, and related topics
• Build and maintain in relevant countries strong relationship with parliamentarians, policy makers and civil society, as well as scientific and medical institutions and researchers
• Support the development of advocacy materials and messages required for a variety of European target audiences, in close collaboration with the fundraising and communication teams.
• Support with political and policy advocacy programmes at the global level as needed, in close collaboration with advocacy and policy staff in IAVI’s New York Head Quarters and across regional offices

Education, experience and skills

• Education at relevant University level (e.g. a BA or Masters in Public Health, Public Policy and / or International Affairs)

• 5-10 years professional experience in managing or coordinating political and policy advocacy programmes in or across European countries and European Union institutions involving coalitions and partnerships, including with researchers, NGOs and governments.
• Experience working internationally, in HIV/AIDS, TB, or related Global Health field would be an advantage.
• A existing network with relevant policy and decision makers in Europe, at the EU level and within global health institutions would be an advantage
• Strong interpersonal and diplomatic skills with proven ability to develop strong relationships and work collaboratively with others from a range of disciplines and cultures.
• Confident and organised self-starter who can handle multiple tasks and responsibilities simultaneously, take initiative and is able to respond rapidly and effectively to new situations and opportunities.
• Deep understanding of policy development and political advocacy processes.
• Extensive familiarity with governmental structures, governmental decision-making and lobbying processes at country and EU level.
• Ability to work with complex biomedical information
• Proven skills at working in teams and managing complex and diverse projects.
• Committed to and an affinity with IAVI’s aims and mission.
• Fluent in English with excellent written and oral presentation skills. Fluency in another key European language would be a strong advantage.
• Computer literate.

Working conditions

• This is a full-time position, working 40 hours per week.
• The post will be based in Amsterdam but will involve some travel mainly in Europe.
• The incumbent will need to possess the necessary permits for working in the Netherlands / the European Union.

Salary

Competitive; in line with experience and qualifications

Applications

To submit your application of interest, please visit the iavi career site and submit your CV and motivation letter.

The deadline for applications is Friday 15th November.

For clarifying questions, you can contact the IAVI Amsterdam office at +31205210030 or the recuiting manager: bcoates(at)iavi(dot)org

Background: Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.

Overall purpose of role:

The overall purpose of the role is to provide expert advice and advocacy to victims of stalking.

• To give guidance and information by telephone, email and face to face to those affected by stalking.
• To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims. 
• To lead on the progression of the Helpline’s volunteering model, including the recruitment, training, and supervision of volunteers.
• To provide support and guidance to volunteers where necessary.
• To support the Stalking Support Team Leader and Helpline Manager where required.

Stalking Advocates will have the opportunity to be considered to participate in intensive training on trauma-led advocacy support. Selection for this training programme is expected to take place mid-2020.

Please note:   Applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Duties and responsibilities:

Service Delivery

1. To respond as quickly and efficiently as possible to requests for help, which may be received via email or telephone, giving appropriate guidance to victims of stalking

2. To deliver robust risk assessment and safety planning for clients, along with advice and information regarding stalking legislation

3. To manage a caseload and provide expert advocacy support to victims of stalking - including carrying out initial assessments, risk assessments, devising support plans and liaising with appropriate agencies

4. To deliver client work which adheres to high service standards, ensuring compliance with all policies and procedures

5. To keep and maintain accurate and confidential records of all work undertaken

6. To identify and maintain appropriate boundaries for all enquiries and recognise when and where to signpost enquirers for further help/information as appropriate.

7. To proactively continue to develop appropriate knowledge, attitudes and skills through regular reading of information and attending training courses.

8. To support the training of advocates and sessional staff as required

9. To assist volunteers with complex helpline enquiries

Volunteer Coordination

1. To lead in the continuous development and implementation of the Helpline’s volunteering model, including generating new opportunities and innovative practice

2. To lead in the recruitment, training, supervision, and celebration of volunteering within the organisation; including creating role descriptions, writing and delivering training, and organising rotas

3. In conjunction with the Stalking Support Team Leader and Helpline Manager, to manage the volunteering budget

4. To monitor and evaluate volunteering activities and contribute to reports for funders and trustees

5. To seek support and information from other organisations to continually improve practice

Other

1.  To attend supervision meetings and appraisals.

2. To attend case management and training sessions for staff and actively contribute to these meetings. 

3. To attend and participate in team meetings and strategic away days.

4. To deliver training on stalking and/or personal safety as required.

5. To undertake any other appropriate duties as requested by the Helpline Manager or Stalking Support Team Leader.

6. To work at all times within the policies and procedures of Suzy Lamplugh Trust.

1 Year Fixed Term Contract: Dec 1 2019 - Jan 1 2021

The Advocacy and Impact Associate will primarily support the scale up of the Comic Relief-GSK Partnership’s advocacy, impact and communications work in 2020. They will work closely with the Senior Advocacy Lead and other members of the GSK team to help the Partnership deliver on its external engagement objectives.

Responsibilities

• Help identify stories of impact and support the development of engaging locally-led content that can be used for media throughout 2020, as well as be resources for advocacy partners to use in their campaign work
• Support the Senior Advocacy Lead to develop and disseminate quality learning products such as policy and learning briefs, plain language summaries, case studies and infographics
• Work closely with Partnership grantees to help them communicate their research and learning findings to key target audiences
• Support with the organisation of events and other external engagement activities that Comic Relief participates in, including events overseas
• Work closely with the GSK Impact and Programmes leads to aggregate grant report data, and translate grant reporting into stories of impact that can be used by the Influence Team and Communications Teams
• Represent the CR-GSK Partnership in internal fora and actively participate in collaborative cross-functional working across the wider organisation
• Provide general administrative support to the GSK Partnerships team, for example, chairing monthly meetings of the Internal GSK Working Group and disseminating notes and actions to participants

Essential Skills and Experience

• Experience working in Advocacy and / or Strategic Communications with a strong ability to craft engaging stories and communicate impact effectively
• Experience organising events, producing knowledge products such as evidence notes, evidence summaries, and policy briefs, and working cross-organisationally to deliver results
• Excellent skills in managing data include consolidation and information/data analysis
• Excellent communication skills, verbally and written, including the ability to communicate research and policy issues to non-specialists
• Strong interpersonal skills and ability to develop and maintain excellent working relationships with people from across a wide range of disciplines and roles, to build strong, productive and pro-active teams
• A versatile, team player than can pick things up quickly
• A well organised planner with good attention to detail and time management skills
• A commitment to empowering people to tell their own stories with a strong empathy and sensitivity to different cultural context
• Experience working in International Development or Global Health is desirable
• Experience working in an Advocacy or Strategic Communications role in the Global South is desirable

If you have the skills and passion to strengthen or partnership relationships please apply online via the link.

Comic Relief positively welcomes, and seeks to ensure we achieve, diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We encourage applications from disabled people and we will guarantee a first stage interview to all disabled applicants who sufficiently demonstrate in their application how they meet the essential criteria for the job as outlined on the person specification of the job description.

Registered charity 326568

Hammersmith & Fulham Mind provides mental health services across Hammersmith, Fulham, Ealing and Hounslow. We are looking for an enthusiastic, passionate and hardworking individual to be part of our dynamic team to empower people to advocate for themselves and to ensure their voice is heard.

This is an exciting opportunity to join the Hammersmith & Fulham Mind advocacy team to provide Independent Mental Health Advocacy to people accross multiple inpatient sites in West London.

Previous experience of providing advocacy in an inpatient setting to people who experience mental health problems is desirable however we will consider applicants that can demonstrate other relevant experience and desirable transferable skills.

To apply for this role, please complete the application form demonstrating in the supporting statement area how you meet the criteria in line with the person specification and provide examples of previous experience in line with the job description.

This is a 28 hours/week position and a fixed term contract until 31st March 2020.

Closing date for applications: 22nd November 2019 (5pm). We encourage applications from anyone with relevent experience. Provisional interview dates: WC 25th November 2019

Hope for Justice is seeking experienced and enthusiastic professionals who are able to work directly with survivors, offering legal advocacy and specialist support and advice.

Could you join our team of Independent Modern Slavery Advocates, helping people who have been victims of modern slavery to understand and access their entitlements to welfare and housing benefits, conducting needs-led assessments, and signposting them to relevant services?

The successful candidates will have worked previously with vulnerable adults in an advisory capacity, and have excellent knowledge of welfare benefits law and the laws relating to modern slavery. They must also have demonstrable core legal skills including research, advocacy, negotiation, drafting and interviewing. A full list of required skills, competencies, duties and responsibilities is available in the Role Profile, below.

These full-time positions will be based at Hope for Justice Head Office in central Manchester.

Role Profile - Independent Modern Slavery Advocate

Department: UK Programmes - Advocacy

Location: Head Office, Manchester

Main Purpose

• To provide advocacy and victim services to survivors of modern slavery in the UK - managing a caseload, conducting assessments and developing pathways for survivors.
• To provide advice to professionals and individuals, building partnerships with other organisations and providing specialised training.
• To support Hope for Justice’s ‘Reforming Society’ agenda.

Main Duties

• Empowering survivors by providing a clear overview of their rights and entitlements in theirown language, providing options and choices every step of the way
• Once the survivor understands their rights, providing a detailed assessment (legal and support needs, including an individual risk assessment and safety planning). Anticipating and understanding the barriers victims face and the advocacy needed to overcome barriers
• Ensuring smooth transfer into safe accommodation and into the community, advocating for clear pathways of support for the survivor in accordance with the non-statutory government endorsed Slavery and Trafficking Survivor Care Standards 2018, produced by the Human Trafficking Foundation
• Act as a single point of contact for the survivor and relevant agencies through all processes. Providing a point of trust for the victim and high-quality communication with all relevant agencies
• Ensure “supported” referrals to relevant legal and support agencies - including supported housing; victim/witness support; and immigration, civil compensation, public law and criminal law solicitors
• Where necessary, support attendance at appointments, empowering and advocating for the survivor’s needs and wishes to be heard in all processes, as well as supporting the survivor to negotiate these processes and overcome barriers in processes
• Assist survivors in developing confidence to do things themselves to foster independence
• Ensuring the survivor is well supported as a witness through criminal and civil proceedings and ensuring their voice is heard in these proceedings
•  Establishing good working relationships with key agencies and services the survivor routinely interacts with e.g. support workers, social services, GPs and other statutory and non-statutory agencies, to help ensure clients receive coordinated help and support
• Manage a caseload to ensure every client has opportunities to access relevant services appropriate to their individual needs
• General file management and compliance with professional legal ethics, including confidentiality

Key Result Areas

• Progressing caseload from initial assessment to closure, addressing identified needs
• Building and maintaining partnerships with other organisations (including state and NGO) to create opportunities for survivors of modern slavery
• Supporting the Reforming Society agenda – providing evidence base for reform; providing advice and training, where necessary, to agencies in the community to improve responses to victims of modern slavery thus creating lasting structural change

Soft Skills

• Communication skills (including presentation)
• Relationship management
• Creative problem solving
• Teamwork and collaboration
• Negotiation & conflict resolution
• Decisiveness
• Listening & providing feedback
• Positive attitude and resilience
• Empathy and emotional intelligence
• Critical thinking and attention to detail
• Ability to work under pressure & time management
• Flexibility
• Self-motivation and strong work ethic

Technical Skills

• Strategic and operational knowledge of modern slavery and broader Human Rights legislation
• Understanding of the legal rights and obligations of victims of modern slavery – including an understanding of immigration, housing, community care, welfare benefits, public law, civil law (including access to compensation), debts and victim rights in the criminal justice process
• Advocacy, research and drafting skills
• Interviewing skills, particularly in relation to vulnerable people
• Maintaining professional boundaries
• Word, Excel and PowerPoint proficiency

Experience & Education

• Educated to Degree level
• Previous work with vulnerable adults, ideally with a legal or social work background
• Enhanced DBS check
   

Come join a new and innovative service! We have an excellent opportunity to join a leading charity as an Independent Domestic and Sexual Violence Advocate.

Position: Independent Domestic and Sexual Violence Advocate (IDSVA)
Location: Newham, London
Hours: Part-time, 33 hours per week. Monday to Friday plus on call rota
Contract: Permanent
Salary: £26,568 pro-rata rising to £27,480 per annum after 1 year 
Benefits: 25 days holiday per annum (for full-time positions) plus the option to buy an additional 3 weeks, Company Mobile Phone, Company Pension, Competitive Salary, Employee Discounts, Generous Holiday, Great Working Environment, In House Training, Laptop, Progression Opportunities, Recognised Qualifications, Travel/Season Ticket Loans.

Closing Date: 2nd December

Interview Date: Interviews will be held as and when, the closing date may be brought forward so please don't delay your application. 

Newham Domestic and Sexual Violence Services delivers an Independent Domestic Violence Advocacy and Safety Planning service to men and women across Newham.

The Role

The service is based in Newham with co-locations across the borough. Working closely with key stakeholders such as the Police, local authority, social services and community groups, the aims of the service is to provide an integrated domestic abuse response to survivors of abuse to reduce risk and facilitate a life free from abuse.

As Independent Domestic and Sexual Violence Advocate (IDSVA) you will manage high profile / intensive case work, working within multiagency setting.

About You

As Independent Domestic and Sexual Violence Advocate, you will:

• Have knowledge of the support needs and support planning of victims experiencing domestic and/ or sexual violence, the Criminal Justice System, legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing, legal remedies available to women experiencing domestic violence and of the relevant housing law and welfare benefits that apply to women and children using the service.
• Provide case working support to clients.
• Have experience of working within a multi-agency setting.
• Have awareness of risks associated with domestic violence in a working environment.
• Provide an out of hours on call service as part of the On-call rota.
• Have a willingness to mentor pool workers, students and trainees as required across the organisation.
• Have previous experience of using computer-based systems to accurately record work.
• Have excellent interpersonal, written and oral communication skills and ability to manage complex tasks in clearly defined time frames.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position – (Only Female Applicants Please).

In return…

Work for an organisation that offers a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression. In everything they do, they seek to be: respectful, genuine, dedicated, collaborative and courageous, so if these values resonate with you, please apply.

About the Organisation

This vibrant charity has been supporting and empowering vulnerable adults and children since 1970. Their approach is based on a single principle: in order to add real value to people’s lives it is essential that they work with them as equals. Their expertise and experience of working with people on their recovery journeys is valuable, and they believe this gives them a great deal to contribute.

Proud to be a Disability Confident employer.

You may also have experience in areas such as Independent Domestic Violence Advocate, Independent Sexual Violence Advocate, IDSVA, Case Worker, Advocate, Independent Domestic Violence Advisor, Domestic Violence Caseworker, Outreach Worker, Independent Victim Advocate.