Advocacy operations manager jobs
Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.
Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.
We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.
The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.
About the role
This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:
- Research and identify funding opportunities from trusts, foundations, and statutory sources
- Write compelling funding bids and reports that reflect our impact and values
- Maintain excellent relationships with funders and support project coordination with delivery partners
- Coordinate grant reporting and keep accurate records of income, spend, and deadlines
- Support internal monitoring and evaluation to strengthen our evidence base
- Help develop our approach to individual giving, fundraising events, and donor communications
We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.
Who we’re looking for
We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.
What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.
What we offer
- A supportive, mission-driven team working in solidarity with people seeking asylum
- Flexibility around working days, location, and hours
- An organisational culture that prioritises wellbeing and psychological safety
- The chance to shape an ambitious and growing organisation at a pivotal time
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people. There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
The Role
The Recruitment Support Executive plays a key role in driving FareShare's mission to fight food poverty by providing exceptional support to both internal and external stakeholders. With in-depth knowledge of FareShare Go policies, systems, and platforms, you'll use your strong communication and problem-solving skills to address partner inquiries, uncover root causes, and ensure timely resolutions.
Beyond individual cases, you'll identify trends and suggest improvements to enhance our services. Relationship-building is at the heart of this role—whether managing customer concerns, resolving conflicts, or collaborating with colleagues, you’ll be pivotal in delivering a top-tier experience. As a brand ambassador, you'll advocate for our community partners, ensuring food reaches those in need across the UK.
Main Areas of Responsibility
- Resolving Support Issues: Provide high-quality, seamless support to charities, promptly addressing issues and cross team collaboration to ensure high customer service and a resolution to issues raised.
- CRM Management: Utilize the CRM system to maintain accurate records of charities and scheduled donations, ensuring smooth operations and up-to- date information.
- Supporting and onboarding charities new to the program, ensuring thorough, detailed information is provided and charities have understanding around the program and the requirements.
- Transition charities from initial onboarding to ongoing support, aiding in engagement and retention efforts.
- Charity Recruitment & Lead Generation: Assess charity eligibility and their capacity for surplus food, aiming to maximize donations. Assist with the rollout of new retailers and pilot initiatives.
- Advocate for community partners and help ensure food reaches those in need, supporting FareShare’s mission to combat food poverty in the UK
Person Specification
Essential Criteria
- Strong communication and interpersonal skills
- Excellent analytical abilities with a keen attention to detail
- Empathetic team player, with a collaborative approach
- Exceptional time management and the ability to prioritize tasks effectively
- Strong relationship-building skills, fostering trust and collaboration
- Highly organized, with a proven track record of delivering high-quality results
- Ability to manage and analyse data efficiently
- Demonstrated capability to build cross-team connections and share best practices
- Flexibility to travel across the UK as needed for the role
Desirable Criteria
- Familiarity with CRM platforms, particularly Salesforce
- Experience using Power BI for reporting and analysis
- Independent, innovative, and creative thinker
- Proven track record in similar roles across any sector
- Understanding of the "not-for-profit" sector
- Previous experience working with food waste in either an academic or professional context is a plus
Competencies and Behaviours
- An understanding of and commitment to FareShare’s mission.
- A commitment to Equal Opportunities.
- Flexibility and collaborative style of working across FareShare and with all our stakeholders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,.
Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach.
To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.
As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.
The client requests no contact from agencies or media sales.
Are you a leader with a vision and passion for social justice?
Jesuit Missions is looking for a Director to guide our work with some of the world’s most marginalised communities and help shape a future rooted in justice, faith, and hope. This is a unique opportunity to lead an internationally respected mission and development organisation, working across global networks to make a lasting impact.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain. We exist to manifest the commitment of the Jesuits in Britain to “the service of faith through the promotion of justice”.
About the role
The new Director will:
· Provide inspirational leadership to staff, volunteers, and stakeholders.
· Ensure effective resource management and value for money across all activities.
· Build strong relationships with donors and partners.
· Advocate for Jesuit Missions’ beneficiaries and contribute to wider discussions.
· Forge strategic alliances with networks in furtherance of the vision and mission.
· Promote a positive organisational culture that reflects Jesuit Missions’ values.
Who you are
You will have:
· A demonstrable commitment to the role of mission and evangelisation of the Catholic church and an understanding of the mission of the Jesuits in Britain.
· Experience of working in the international development context.
· Experience of leadership for at least 3 years, ideally in the not-for-profit sector.
· Excellent communication, negotiation, and interpersonal abilities.
· Strong networking, advocacy, and influencing skills.
· Collaborative, inclusive, and empathetic leadership style.
See job description for more details including on how to apply.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £23,970 per annum (Full Time) rising to £24,480 per annum after successfully completing six-month probation period
Location: Caerphilly
Contract Type: Permanent in line with funding - Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
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35 hours per week (full time)
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Generally, Monday to Friday, with occasional evening and weekend work
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Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during these times.
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Mandatory hwb days as part of a rota
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All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
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Participate in the organisation’s Tier 2 emergency on-call rota (paid)
Accountable to: Project Manager
Purpose of the post:To provide specialist, trauma-informed support to individuals who are homeless or at risk of homelessness because of experiencing domestic or sexual abuse, harm or violence
Specific responsibilities:
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Deliver specialist, trauma-informed support to a case load of adults and families, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency. #
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Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported.
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Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
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Work collaboratively with the team to provide Hwb cover in line with the agreed rota, ensuring individuals can access planned or emergency appointments, either in person, on the phone or online.
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Receive referrals into the service and carry out Initial Contact Assessments collaboratively, identifying the most suitable support options based on individual needs and preferences. Complete risk assessments and develop risk management plans, including the SafeLives DASH risk indicator and safety planning.
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Work closely with the team to manage and maintain the outreach waiting list, ensuring timely updates, regular contact, and effective triage for individuals.
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Work in partnership with individuals to identify support goals and outcomes, co-developing and regularly reviewing needs assessments, risk assessments, and support/safety plans
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Provide clear advocacy, signposting and referrals to internal and external services, guided by the individual’s expressed needs, interests, and readiness —such as social services, police, parenting support, health, legal advice, DWP, housing, education, recreation, and Cyfannol’s internal services (e.g. group work, sexual violence services, counselling).
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Build and maintain respectful, collaborative relationships with external agencies, and attend multidisciplinary meetings to promote the needs and rights of individuals through trust and partnership.
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Maintain factual, person-centred, accurate, timely, and confidential records of all casework and service activity, using Cyfannol’s Case Management System and other internal records
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Contribute to audits and reporting, engaging positively supporting service evaluation and development and recognising the value of reflective learning and continuous development.
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Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events
General responsibilities:
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Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
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Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
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Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
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Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
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Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
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Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
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Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
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Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 12th December 2025
Please download and read additional documents on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a strategic and innovative Supporter Experience Manager to lead and deliver an engaging product experience across World Vision's regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they're making in the lives of the world's most vulnerable children.
In this influential role, you'll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You'll lead experience improvements for the critical first year of Child Sponsors' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you'll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.
This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.
The successful candidate must be able to demonstrate:
- Experience delivering complex, multi-channel direct response campaigns
- Strong use of data and customer insight to drive innovation
- Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
- Experience of successful people management and coaching others for growth and development
Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world's most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.
This role is subject to a DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Hybrid, Milton Keynes (min 2 days onsite per week)
Hours: Full-time 36.5 hours per week. Part time considered (min 30 hours per week)
Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London are currently looking for a highly skilled and passionate professional Adult Counsellor to join our organisation on a part-time basis (Tuesdays, Thursdays and Fridays).
The successful candidate will have good knowledge within the Violence against Women and Girls (VAWG) movement; experience working with the effects of Trauma, especially Sexual abuse trauma; experience of providing counselling by using an intersectional lens and able to demonstrate an understanding of how overlapping identities shape women’s experiences of trauma, particularly those from Black and minoritised ethnic backgrounds.
The successful applicant will demonstrate knowledge and experience of working integrative, maintaining clear therapeutic boundaries and adhering to the ethical framework the organisation’s professional body. They will be skilled in applying a range of therapeutic approaches and committed to feminist and anti-racist principles and embedding these values into all aspects of their practice.
Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.
We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.
By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.
Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.
A world free from sexual violence, where survivors are believed, respected, and supported.
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
Interview process
Shortlisted candidates will be invited to a two stage interview process:
Stage one: Formal interview with Clinical Lead MS Teams
Stage two: In-person formal interview
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.
This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
The position is offered on a permanent ( subject to funding) part-time basis with 3 days in the office.
The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Rape Crisis South London is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls' movement.
Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience..
All positions are located in the UK and require the right to work in the UK.
Interviews will be rolling from week to week.
Closing date: 12 December 2025 with the interviews taking place in January 2026
Submit a covering letter and CV
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters.
Reporting to the Director of Income Generation & Housing, you will:
- Take strategic ownership of Life’s fundraising strategy and ensure its successful delivery.
- Lead and inspire the fundraising team, embedding a culture of collaboration and innovation.
- Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement.
- Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations.
- Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns.
About You:
We’re looking for someone who is:
- Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth.
- Innovative: Skilled in developing creative proposals and pitches that win hearts and minds.
- Collaborative: Able to work across teams and build strong relationships internally and externally.
- Values-driven: Committed to Life’s mission and able to champion our ethos in all fundraising activities.
Essential skills and experience include:
- Leadership of fundraising teams and strategy development.
- Expertise in major donor fundraising and supporter stewardship.
- Strong communication and presentation skills.
- Knowledge of compliance with fundraising codes and GDPR.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
Information about the role:
For further information, please see the job description on our website.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key Accountabilities:
Strategy and Planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget Management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign Management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, Analysis and Data Management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and Management
- Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person Specification:
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications:
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £38,000 per year, this may be negotiable for the right person
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Portsmouth, Caversham and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life
The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.
The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.
We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.
The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.
You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
What we can offer you
• Wellbeing support
• Supportive colleagues
• Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Closing Date: 5pm, Wednesday 17th December 2025
Interview date: Tuesday 6th January 2026
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
Applications from candidates will be contacted and asked to complete an application form prior to consideration for interviews.
The client requests no contact from agencies or media sales.
Head of Strategy and Planning
The Elders
London/Hybrid with regular attendance in the office around two days per week (Green Park/W1K 1BJ)
Permanent
Full-time preferred, 40 hours per week, including one hour for lunch (flexibility for 4 days/week possible)
Salary £64,000 per annum (pro rata for part time)
Excellent benefits including 28 days annual leave (pro rata for part time), plus bank holidays, private pension scheme with 10% employer contributions, enhanced parental leave and optional private medical and dental insurance
Charity People are proud to be partnering with The Elders, an independent group of global leaders working for peace, justice, human rights and a sustainable planet, to recruit a Head of Strategy and Planning.
Founded in 2007 by Nelson Mandela, The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.
There are currently 11 active Elders from Africa, Asia, Europe, Latin America and the Middle East. They work on existential threats to humanity that require a collective response: the climate crisis, pandemics, nuclear weapons, and conflict. Chaired since 2024 by Juan Manuel Santos, former President of Colombia and Nobel Peace Laureate, previous chairs were Desmond Tutu, Kofi Annan, and Mary Robinson. Supporting the Elders' work is a Secretariat of around 25 staff.
The Head of Strategy and Planning coordinates Secretariat support for implementing the current strategy and works with the Director of Programmes (Deputy CEO) to promote efficient cross-team collaboration. The role involves working closely with the Senior Management Team (CEO and three Directors) on operational planning and strategy elements not assigned to specific teams. Developing a new strategy from 2028 will be a major focus from 2027. The post-holder reports to the Director of Programmes, with a dotted line to the CEO for some functions.
Key responsibilities:
* Strategy & Governance: Monitor and report on progress of 2023-2027 strategy and Board decisions, assess external risks and ensure mitigation plans, lead impact assessment and mid-term strategy reviews, and contribute towards shaping future strategy reviews.
* Planning & Operations: Develop and manage annual operational plans and cross-organisational calendars, manage content of Board meeting agendas and decision-making processes, drive lesson-learning and Secretariat-wide initiatives, and work with the CEO on identifying possible new Elders and supporting their induction.
* Programme Support: Assist Director of Programmes with planning, impact reporting, and lesson learning across a team of 11.
* External Relations: Oversee stakeholder engagement and partnership commitments, and support CEO and Directors to build and maintain priority relationships.
The Head of Strategy and Planning will require the following to be successful in the role:
* 8-12 years' background in fields relevant to The Elders' work (e.g. diplomacy, international development, civil society advocacy etc), ideally including at least one of the Elders' programmes or cross-cutting commitments
* Experience working in (or at least on) more than one country (including ideally in the global South)
* Experience contributing to (and ideally coordinating) corporate strategy and operational/business planning in a complex international organisation
* Strong analytical skills, including working with data
* Excellent written English, including experience editing multi-author documents
* A strong personal commitment to the mission and values of The Elders
* A flexible style and willingness to work in a small, collaborative team
The Elders operate a hybrid working policy. On average, you will be in the office a minimum of about two days a week, including for key meetings, including weekly team meetings and monthly all-staff in-days. Flexibility is required and you may at times need to be in the office at short notice. This role may involve limited international travel, the timing of which is usually decided by Elders' commitments. You may be required to attend staff or Elders events in the UK from time to time. Travel costs from home to the office are not covered by The Elders. The office is based close to Green Park tube station in London.
How to apply:
The application process is CV and Supporting Statement which focuses on three areas. For more information, and for the full job pack, please share your CV via the link below. The closing date is 9am on Friday 12 December. Candidates shortlisted to interview will be notified w/c 22 December. First stage interviews will take place w/c 8 January, with a second stage interview held in person w/c 12 January.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:
· Growing and connecting an inclusive, diverse community of social researchers.
· Expanding career pathways and professional development.
· Advancing knowledge, best practices, and innovation in social research.
· Representing and advocating for the profession.
We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.
We are a small team of eight people and are working in a very inter-connected manner.
About the Role
The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.
Key Responsibilities:
*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable
*Manage weekly accounts reconciliation process
*Preparing financial reports, issuing invoices and chasing debtors for training and events
* Assist operations manager with budgeting and forecasting
Training and events
* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.
*Assist in monitoring of training and events by running feedback reports
*Provide more general administrative support for regular training events and the annual conference
* Coordinate meetings and events, liaising with trustees, volunteers and colleagues
General
* Develop and implement administrative processes and procedures to improve efficiency
* Provide exceptional customer service to internal and external stakeholders
* Maintain confidentiality and handle sensitive information with discretion
Who We’re Looking For
We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.
Essential Experience & Skills
● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.
● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.
● Responding to customers/clients via emails
● You have experience supporting projects or coordinating tasks
● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings
Desirable Experience (Nice to Have, but not required)
● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)
● Experience working in a membership organisation, charity, or similar setting.
● Familiarity with basic data management (e.g. updating records, handling databases).
● Experience coordinating online or in-person events
● Experience of changing website content or interest in learning
What We Offer
28 days of annual leave (pro rata) + bank holidays
Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
Personal and professional development including payment for one subscription to a relevant membership/professional body
Our culture
It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity. We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.
Interview Process & Accessibility
We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.
- We will provide interview questions 2-3 days in advance to help candidates prepare.
- We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
- Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
- We anticipate one interview and it’s likely this will be a mix of questions and a task.
Please be aware that in the event a high volume of application we will close this listing early - this may even be as early as 1-2 weeks from posting. This has happened on previous SRA listings and we therefore encourage you to apply as early as possible.
To help us manage a high volume of applications, question 1 will be used as a priority screening question. This means we may decide whether to progress your application based on your response to this question alone.
Please be aware that we are looking for specific references to previous experience in similar roles and this will be a key consideration when evaluating applications.
The SRA is the membership and training organisation for social researchers in the UK and beyond, with over 1500 members from across the profession.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Main purpose of role
Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.
The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking
Closing date: Tuesday 9th December
Interview dates: 16th and 17th of December
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.


