Advocacy operations manager jobs

Head of Safeguarding 

Circa £55,000 pa 

Location: UK – flexible 

Flexible working arrangements considered 

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation. 

With projects currently in the UK, India and Tanzania we work to ensure every child can thrive away from a life on the streets.

Safeguarding is pivotal to all that we do.We are proud of our safeguarding culture and the highest standards of practice that we have developed across the Railway Children Group.We are looking for a leader who is as passionate about the safety and well-being of children as we are to help us to sustain, but also to grow and develop our safeguarding culture and practice to even higher standards.

The role 
In this role you will provide strategic leadership and governance of a transparent safeguarding culture across all the Railway Children Group’s operations and support services. Overseeing all areas of safeguarding across our work, you will support colleagues to fully embed effective and robust safeguarding practice and compliance into our work.

About you 
With your extensive experience of leading on and working with safeguarding and child protection systems and a proven track-record of implementing safeguarding strategy, policy and practice you will recognise that your values-led management style will lead to the embedding of a safeguarding culture across all our work. 

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. 

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. 

Closing date: 27 April 2026. 

First interviews will take place on Thursday 7th May 2026, with second interviews scheduled for Thursday 14th May 2026. 

One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.

You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.

This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.

Help secure the future of a 120-year-old youth charity At The Shewsy, we support over 100 children and young people every day in one of the most deprived communities in the UK. Founded in 1903, we provide meals, mentoring, and a safe space, but more importantly, we build relationships that change lives. Our motto is “People Matter More Than Things".

We are now looking for a brilliant Fundraising & Engagement Manager to help us take the next step in building a stronger, more sustainable funding base so we can reach even more young people.

Salary: £40,000 per annum 

Hours: 37 hours per week (flexible working available and could offer 0.8) 

Contract type: Permanent

Benefits:  

• Employee Assistance Programme (EAP)

• NEST Pension 

• Benefits & Discount Portal 

• 22 days annual leave plus Bank Holidays 

• Professional Training & Development

The Role (and why it matters) This isn’t just about writing bids behind a desk. It’s about being a visible, energetic advocate for The Shewsy. You will champion our work face-to-face, engaging our local Everton community while nurturing our historic, vital ties with Shrewsbury School and the Old Salopian network. You will balance persuasive in-person communication with high-quality grant writing to unlock new opportunities and bring ideas to life.

What you’ll be doing

Building Relationships & Community Engagement

• Actively network and build face-to-face relationships with local businesses, community members, and potential corporate partners.

• Nurture and expand our vital relationship with the Shrewsbury School community and Old Salopians to encourage legacy giving, regular donations, and matched-giving support.

• Champion and support community fundraising events and campaigns, including our highly successful Big Give Christmas Challenge.

Securing Grant Funding

• Build and manage a £200,000+ annual funding pipeline by researching and applying for grants from trusts and foundations.

• Write high-quality, compelling, and tailored funding applications.

• Maintain a live pipeline of funders, tracking applications, success rates, and deadlines.

Telling Our Story Powerfully

• Turn powerful frontline youth work into compelling narratives for both written bids and in-person presentations.

• Work with staff to capture impact, stories, and data to strengthen how we evidence our outcomes.

What success looks like (Year 1)

• Strong, active relationships established with the Shrewsbury School community, Old Salopians, and local Everton stakeholders.

• A £200k+ funding pipeline established and actively managed.

• Consistent monthly/quarterly bid submissions balancing quick wins with strategic applications.

• Increased repeat funding, multi-year grants, and diversified community income.

Who we’re looking for You might already be a community fundraiser, a bid writer looking to step out from behind the screen, or someone ready to step up.

Essential

• Exceptional in-person communication and presentation skills, with the ability to engage diverse audiences from local residents to major donors.

• Experience writing successful grant applications in the charity sector.

• A track record of securing funding from trusts, foundations, or major donors.

• Highly organised, able to balance desk-based bid writing with out-and-about relationship building.

• Ability to work independently and make things happen.

Desirable

• Experience in youth, community, or social impact organisations.

• Knowledge of the Liverpool funding landscape.

• Experience with community campaigns or matched-funding appeals (e.g., the Big Give).

The kind of person who thrives here

• You care deeply about young people and social impact.

• You are proactive, outgoing, and don’t wait to be told what to do.

• You spot opportunities others miss and can turn a conversation into a compelling bid or a new partnership.

• You want your work to actually make a difference.

We are recruiting for a Senior Economic Partnerships Manager to join our team in London; the scope on this job involves….

Job Title: Senior Economic Partnerships Manager

Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Fixed term (until 31 August 2027)

Hours: 37.5

The Senior Economic Empowerment Partnerships Manager is responsible for raising awareness of the growing threat of economic abuse. An experienced project manager with experience of managing services for victims of domestic violence and/or other forms of gender-based violence, the post holder will work with the Heads of Service to implement Refuge’s tech strategy to ensure that Refuge continues to learn about and respond to changing economic developments with a particular focus on technology and victims of domestic abuse.

The post-holder will work across all services and will work closely with the Fundraising Team and Head of Services to develop an economic fundraising strategy to ensure that the role generates income through partnerships and consultancy with the financial sector by raising awareness of economic abuse and technology-facilitated abuse. The post holder will work closely with the Policy Team to feed into legislative asks relating to economic abuse, to better improve responses for survivors both in legislation and in the financial sector. We are looking for candidates with extensive practical experience of supporting a diverse range of victims of domestic violence and/or other forms of gender-based violence. In-depth understanding of economic abuse, and how it is used against women and girls and how this form of abuse is a barrier for women leaving a relationship. Current, up to date knowledge and understanding of the legislation that impacts survivors of economic abuse and in-depth understanding of the needs of survivors and their children impacted by economic abuse.

The Senior Economic Empowerment Partnerships Manager will cultivate a learning culture around economic abuse and help improves outcomes for survivors, improving responses from the financial sector, and raising awareness of economic abuse. 

Closing date: 9.00am on 20 April 2026

Interview date: 28, 29 & 30 April 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Interim Public Fundraising Manager

Salary: Band 6 £39,775.77 - £45,489.23 per annum inclusive

Contract type: Fixed term (6 months) | Full-time, 37.5 per week 

Closing date: This advert closes on our website on 26th April 2026.

About the job role

We have an exciting opportunity for an Interim Public Fundraising Manager in our fundraising team at St Joseph’s Hospice.

We are looking for an experienced Fundraising Manager to join our small but dynamic fundraising team.

The successful candidate will be responsible for managing the public fundraising team – overseeing the recruitment and retention of individual supporters and community organisations through appeals, regular giving, in-memory, challenge events and fundraising activities. 

About you

You will need:

• Significant experience working in the public fundraising environment with specialism in one of the following: Individual Giving, Community & Events or Legacy & In-Memory fundraising.
• Experience in line management and supervision, providing support and leadership.
• Experience of developing donor journeys and delivering excellent supporter stewardship to retain donors.
• Experience of budget management, monitoring income and expenditure, delivering to budget and reforecasting.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 26th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Training & Commercial Manager (Maternity Cover – 9 Months)

The Role

The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making.

We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period.

You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth.

On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution.

Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site.

Your main responsibilities

• Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course.
• Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats.
• Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets.
• Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation.
• Deliver continuous improvements across operational systems, including the RSS Moodle platform.
• Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery.
• Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online.
• Monitor performance, track KPIs and provide insights and reporting to support business decisions and drive income growth.

Who are we looking for

• Previous experience managing a successful training or events business.
• A strong commercial focus with experience of working in revenue‑generating environments.
• Ability to engage across multiple stakeholders with strong relationship management and customer service skills
• Able to drive day to day logistics and ensure smooth, effective business operations.
• Experience of delivering exceptional levels of customer satisfaction.
• Excellent prioritisation skills with an ability to juggle competing deadlines and activities.
• Comfort with CRM systems, financial processes and Microsoft Office.
• A positive, collaborative and solutions‑driven approach.

Contract Terms

• Competitive salary: £37,897 pro rata.
•  9-month maternity cover.
• 35 hours per week (flexible working available).
• Hybrid working with minimum two in‑office days (London office).
• 25 days’ annual leave pro rata + bank holidays + Christmas closure.
• Pension with up to 10% employer contribution.
• Occasional UK travel.

Apply now

If the above sounds like you, we’d love to hear from you!  To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role.

Applications close: ​Monday 4th May 11.30pm

Senior Project Manager, Community Artworks, National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Project Manager, Community Artworks, National Cycle Network 

Location England North/ Central Scotland 

£37,904 per annum (pro rata for part time) 

Ref: 164REC 

Part time 30 hours per week – we are happy to talk flexible working 

Base: Hybrid, with the opportunity to work from home or Walk Wheel Cycle Trust Hubs 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS/PVG is required for this position as the post holder will be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: National Cycle Network Engagement Team 

As Senior Project Manager, you will lead our Artworks and Placemaking programmes. These programmes work with local communities to care for, protect, and improve places along the National Cycle Network (NCN) through artwork and placemaking. 

You will lead the expansion of the Artworks and Placemaking programme from Scotland into England. This includes setting up new projects, supporting delivery partners, and making sure funder requirements are met. 

You will also manage the ArtRoots community grants programme. In addition, you will oversee an England‑wide audit of artworks on the National Cycle Network, working closely with our volunteer network. 

You will work with teams across the Walk Wheel Cycle Trust to track progress and understand the impact of this work. A key part of the role is sharing outcomes, learning, and achievements in a clear and accessible way with funders, partners, and other stakeholders. 

What You’ll Be Doing 

• Manage the established Artworks and Placemaking programme in Scotland and lead the rollout of the new programme in England. 
  This includes full responsibility for budgets, resources, risks, and KPI reporting.
• Oversee complex, grant‑funded projects and act as Project Sponsor. 
  Ensure projects meet funder requirements and are delivered to a high standard.
• Support community‑led delivery along the National Cycle Network (NCN). 
  Work closely with Local Authorities, volunteers, community groups, external partners, and internal teams.
• Manage and support project teams. 
  Help teams prioritise work so time and resources are focused where they have the greatest impact.
• Set the strategic direction for the programme and develop a clear pipeline of projects. 
  Lead funding bids, define KPIs, and make sure impact is clearly measured and evidenced. 

This role is ideal for someone who enjoys delivering community arts projects that make a real difference. The work involves supporting communities to shape their local spaces and creating clear evidence of impact for funders. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• A degree, or equivalent experience, in arts, placemaking, community education, or a related field. 
  You will also have several years of experience delivering community‑led arts or built‑environment projects, especially in areas affected by inequality or deprivation.
• A strong understanding of how to plan and deliver public art projects. 
  This includes knowledge of land ownership and permissions, planning processes, public art delivery, ongoing maintenance, and relevant health and safety or construction regulations.
• Proven experience managing complex programmes and multiple projects at the same time. 
  This includes managing budgets, identifying and managing risk, and working within structured project management approaches.
• Experience developing successful funding applications and building positive, collaborative partnerships. 
  You will be confident working with communities, stakeholders, volunteers, and members of the public.
• Strong written, verbal, and presentation skills. 
  You will have experience supporting and supervising teams, strong organisational skills, a creative approach, and the ability to solve problems in complex situations.
• The ability to work in ways that promote the safety and wellbeing of children, young people, and adults at risk, in line with safeguarding best practice. 

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 19 April 2026
• Interviews will be held via Microsoft Teams during the week of 04 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

The Outspoken Service Manager will work alongside peers to lead the service, making sure staff feel supported and that what we deliver stays high quality and of good practice.

At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education. 

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step. 

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you! 

Role summary

Essential criteria: 

• Background in corporate relationship management/account management - able to build relationships at all levels and sell propositions to organisations.   

• Experience in developing resources to support employers to deliver quality outreach with young people.   

• Demonstrable experience of operationalising national strategy into projects and programmes, ideally across multiple locations.   

• Significant experience of managing multiple clients/stakeholders and projects to time and budget, managing risk, and maintaining a high-quality service level.   

• A demonstrable understanding of the current careers’ education and early careers landscapes.   

Desirable criteria: 

• Expertise in supporting employers to engage with specialists education settings, especially Alternative Provision.  

For further information about the role, and to apply, please visit our website via the Apply button.

Closing date: Monday 13th April 2026 (Midnight).

Please note that we reserve the right to close this advert early should we receive suitable applications.

Equity, Diversity and Inclusion        

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.

Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26th April 2026 at 23:59

Interview date and location: Wednesday 13th May 2026 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Interview process: Competency-based interview and interview task sent to shortlisted candidates prior to interview

AI in Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026

We’re looking for a skilled and inspiring clinical leader to drive excellence across our Regional Treatment Centre. You’ll lead and motivate clinical teams, champion safety, quality, and patient experience, and foster a culture of continuous improvement. You’ll ensure the highest standards of care and compliance following clinical safety guidelines. Flexibility to travel across Merry Hill, Stafford, and Tamworth (with more sites upcoming) is essential as the service continues to grow.

You’ll be based in our brand-new, state-of-the-art Marston Green centre, with modern clinical facilities, spacious breakout areas, on-site parking, and showers for cyclists—because when you feel your best, you deliver your best.

This is a key leadership role with real influence. If you’re ready to shape services, empower teams, and make a meaningful impact, apply today.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Job Title:
Head of Retail

Reporting To:
Director of Operations & People

Salary:
£50,000 per annum (pro rata)

Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered

Duration:
Fixed Term – 6 months

Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool

Job Purpose

The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.

Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.

The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.

This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.

Main Duties / Tasks

Strategic Review and Development

• Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes

• Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement

• Benchmark retail performance against charity sector best practice and comparable retail operations

• Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth

Retail Performance and Commercial Insight

• Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio

• Identify opportunities to improve profitability, operational efficiency and customer experience

• Review pricing, merchandising, stock management and donation processes to optimise retail income

• Provide clear insights and reporting to inform strategic decision-making by the senior leadership team

Operational Improvement

• Review existing retail processes, structures and ways of working to identify improvements

• Introduce practical operational improvements during the contract period where appropriate

• Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards

Future Growth Opportunities

• Identify opportunities for growth, innovation or diversification, including new retail formats or channels

• Assess opportunities to strengthen community engagement and donation generation

• Support development of a longer-term retail strategy aligned to wider income generation ambitions

Leadership and Collaboration

• Provide leadership and support to the retail team, fostering a positive and collaborative culture

• Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy

• Build strong relationships with volunteers, supporters and key stakeholders

Reporting and Strategic Recommendations

• Provide regular updates to senior leadership on findings, opportunities and progress

• Deliver a final strategic report with key findings, recommendations and a clear action plan

Other Duties

• Act as an ambassador for Alder Hey Children’s Charity in line with organisational values

• Contribute positively as part of the wider team, including supporting fundraising events where required

• Undertake any other reasonable duties as requested by your line manager

Person Specification

Qualifications, Knowledge and Experience

Essential:

• Significant experience in retail leadership, ideally within a multi-site or charity retail environment

• Proven experience delivering retail strategies that drive income growth

• Experience managing budgets and financial performance

• Experience leading and developing teams, including volunteers

• Strong understanding of retail operations (stock, merchandising, customer experience)

• Experience analysing performance data to inform decision-making

• Experience working within charity retail

Desirable:

• Experience reviewing or transforming retail operations

• Experience developing ecommerce or digital retail channels

Skills and Attributes

Essential:

• Commitment to equality, diversity and collaborative working

• Excellent communication skills (written and verbal)

• Strong relationship-building skills

• Ability to analyse data and inform strategic decisions

• Self-motivated with a positive attitude in a fast-paced environment

• Strong organisational skills with ability to adapt to changing priorities

• Ability to work both independently and as part of a team

• Understanding of confidentiality and data protection requirements

• Strong IT skills, including Microsoft packages

Additional Requirements

Essential:

• Strong interest in working for a children’s health charity

• Commitment to the values of Alder Hey Children’s Charity

• Willingness to support wider charity activities

Desirable:

• Willingness to occasionally work outside normal office hours

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.

Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.

Passion
We are passionate about what we do and why we do it. We inspire others and grow together.

Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.

Additional Information

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.

We are committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Job Title - Senior Billing Officer and Coordinator

Contract - Permanent

Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours

Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.

The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 4th May 2026 at 5pm

Test and Interview date: Week commencing Monday 11th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.