You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24-hour Supported Housing service, Derwent Square, in Liverpool is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

The salary for this role is £17,375.00 per annum.

This is a permanent role requiring the post-holder to work 37.5 hours per week.

Closing Date for applications is 26th April 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits?

Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Crisis Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Our crisis services in Lancashire offer a therapeutic space for people experiencing difficulties with their mental health. We have two crisis houses based in Central and East Lancashire, three 24 hours crisis support services, as well as a Lancaster based outreach service. Right now, our East Lancashire 24 hour crisis support team is looking for someone like you to join them. With a wide range of skills and backgrounds, our teams take a creative approach to their work and are an integral part of the recovery journey of those who use our services. That’s where you come in.

As a Crisis Recovery Worker, you will plan and deliver a number of therapeutic intervention sessions to support people in developing a ‘toolkit’ of coping mechanisms to manage their crisis. From anxiety management and grounding techniques to sleep hygiene and mindfulness, you will draw upon a wide range of therapeutic techniques and tailor each session to meet the needs of the individual. You will liaise with a variety of other professionals and teams, taking referrals, robustly risk-assessing and making decisions with the rest of your team, ensuring that the people using our services get the holistic wraparound support they need.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as is a good knowledge of mental health. You will receive a full induction, regular supervisions, as well as opportunities for personal and professional development by working across our range of services. You will also have access to learning and development opportunities.

This is a permanent role, requiring the post-holder to work 37.5 hours per week.

The salary for this role is £18,125.00 per annum.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 28th April 2021.(We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Richmond Fellowship as a Crisis Recovery Worker.

Your challenge? To manage the service’s resources and monitor, develop and share good practice across staff teams to ensure everyone is better equipped to work with a greater range of challenging support needs. We’ll also rely on you to provide high quality support to clients, build positive relationships with multi-disciplinary organisations and make sure that data entry onto our reporting system is accurate and timely.

You will be solution focused and outcome driven, you’re great at leading, supervising and motivating others using tact and diplomacy and a firm but inclusive, open style of working. You also have a flair for managing conflicting demands and priorities and a flexible attitude to working hours . A proven track record in a mental health care setting is, of course key, as is a good understanding of recovery and co-production and experience of carrying out investigations and writing reports and recommendations. You will need to be a great listener, with a flexible approach and a flair for planning and prioritising a busy workload. You will enjoy motivating and engaging people in a range of developmental interventions and activities. What’s more, you will have a good understanding of mental health issues and how they affect people and their loved ones.

This role is available as a permanent position working 37.5 hours per week.

We are recruiting for a full time member of staff to cover the Blackpool wellbeing centre between the hours of 10:00-10:00, you will need a degree of flexibility where shift work is required on a rota basis including evening and weekends.

The salary for this role is £17,754.00- £17,980.00 per annum.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 7th May 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Our crisis services in Lancashire offer a therapeutic space for people experiencing difficulties with their mental health. We have two crisis houses based in Central and East Lancashire, three 24 hour crisis support services as well as a Lancaster-based outreach service. An exciting opportunity has arisen to join our Central Lancashire 24 Crisis Support Team.

With a wide range of skills and backgrounds, our teams take a creative approach to their work and are an integral part to the recovery journey of those who use our services. That’s where you come in. As a Crisis Recovery Worker you will work closely with people using our services. You will plan and deliver a number of therapeutic intervention sessions to support people in developing a ‘toolkit’ of coping mechanisms to manage their crisis. From anxiety management and grounding techniques to sleep hygiene and mindfulness, you will draw upon a wide a range of therapeutic techniques and tailor each session to meet the needs of the individual. You will liaise with a variety of other professionals and teams, taking referrals, robustly risk-assessing and making decisions with the rest of your team, ensuring that the people using our services get the holistic wraparound support they need.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as well as a good knowledge of mental health. You will receive a full induction, regular supervisions as well as opportunities for personal and professional development by working across our range of services. You will also have access to extensive learning and development opportunities. Richmond Fellowship offer benefits such as 25 days’ annual leave, a confidential Employment Assistance Programme (EAP), and a pension scheme.  

This is a permanent post requiring the post-holder to work 37.5 hours per week.

The salary for this post is £18,125.00 per annum.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

The closing date for this post is 29th April 2021, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

The role will consist of a variety of shifts which will include out of hours work.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

North East

You have a good understanding of substance misuse and the needs of, and issues faced by, people who have been involved in forensic services or detained in secure care settings. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Our Specialist Community Forensic Team based in the North East prepares people for, and supports them through, the transition from Secure Care facilities to living within the community. The team’s goals is to help clients achieve their goal of living more fulfilling lives, whilst maintaining their tenancy & independence in the community. Join us, and you’ll play a key role in helping to make that happen.

Based within a multi-disciplinary team, you’ll manage a caseload for people who use our services with substance misuse issues and give them the assistance they need to enable them to participate in community life. Developing personal support plans and risk assessments which take account of each individuals full range of needs will be key. We’ll also rely on you to help clients to pursue positive personal development programmes, including community involvement, not to mention develop domestic management and finance management skills so that they can gain increased and improved access to support from various services. And, when it comes to helping with activities like accessing local community services, work and educational opportunities or setting up health and safety systems within their homes, again, we’ll count on you.

To succeed, you'll need some experience of working with people with substance misuse issues, or a similar field, and possibly an NVQ Level 3 In Health & Social Care, though this is not essential. What’s for certain is you have a good understanding  of the needs and issues faced by people with lived experience of drug and alcohol issues and the ability to motivate, support and advocate for them. What’s more, you’re used to identifying and coordinating services to meet each client’s needs and supporting individuals to engage with community activities. Basic knowledge of welfare benefits would be useful too, but more important are the communication skills it takes to deal effectively with sensitive and complex issues and with a wide range of people. Great at record keeping, you work well under pressure, are flexible about your hours and committed to self-development. A full driving license and access to your own transport is preferred.

This is a permanent role requiring the post-holder to work 37.5 hours per week.

The post holder will be required to work shifts between the hours of 8am - 8pm, including some weekends.

The salary for this role is £17,004.00 per annum with potential progression to £17,230.00 per annum.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 12th April 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24 hour Supported Housing service in Tameside is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

There are two permanent, full-time posts available at 37.5 hours per week and one permanent, part time post available at 18.75 hours per week.

Please note that the post-holder will be required to work a minimum of one sleep-in shift per week.

The salary for this role is £17,004 per annum with potential earnings of £21,075 (inclusive of sleep ins). This is an estimated figure and subject to change (pro-rata).

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Job description

 Job Title: Recovery Coach

Location:Grace Recovery, Pershore Road, Birmingham and other Changes UK properties as required

Salary:  Salary £18,000-£21,000 depending on experience

Accountable to:   Registered Manager

 MAIN RESPONSIBILITIES AND DUTIES:

General Duties:

• Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
• Write review reports and other reports as necessary.
• Involved in review meetings concerning Service Users.
• Involved in setting up and implementing personal care plans for Service Users.
• Involved in the assessment, triage, and admission of new Service Users.
• Help new Service Users settle into the Service.
• Assist Service Users with their detox.
• Facilitate both one to one and group therapy for Service Users.
• Ensure all client records, databases and logs are completed and up to date.
• Assist in handling finances and record all transactions outlined in the company guidelines.
• Assist with personal care with due regard to dignity, respect and privacy of the individual.
• Have a clear understanding of all Service User risk and relapse indicators.
• Assist in administering prescribed medication and keeping medication records up to date in line with company procedure.

 The focus of all interventions for Service Users will be:

• Support Service Users to achieve and sustain full recovery.
• Support desistance from crime, freedom from dependence and active citizenship.
• Inspire healthier lives and wellbeing.
• Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
• Use evidenced based interventions based on best practice guidelines.
• Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
• Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.

 KEY ACTIVITIES

• Develop and maintain excellent working links/partnerships with referring agencies.
• Provide recovery check ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
• Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
• Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
• Help Service Users with skill development inside and outside the Detox/Recovery Academy.
• Listen to Service Users, including their feelings about any difficulties they may be having.
• Help Service Users to make informed choices.
• Implement personal care plans set out for Service Users.
• Communicate with other staff/volunteers about Service Users’ needs/activities.
• Provide all aspects of personal care to residents.
• Promote and support the physical, emotional and wellbeing of residents.
• Encourage independence and self-belief.
• Support residents at meal times, in accordance with their individual needs.
• Ensure the environment is maintained to a high standard including shared areas.
• Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
• Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
• Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
• Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
• Adhere to all company and local policies/procedures.
• Develop positive professional relationships with residents, visitors and colleagues.

 GENERAL TERMS OF REFERENCE

 In carrying out the above duties the post holder will:

• Work across various sites across the region as required.

• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, supervision and Learning & Development processes.
• Keep abreast of developments in services, legislation and practice relevant to the client group.
• Ensure the implementation of all Changes UK policies and procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post.

 Special conditions of service

Shift Pattern:

7:00am – 15:00pm

14:00pm – 22:00pm

 37.5 hours per week including weekends

Holiday entitlement: 5.6 weeks holiday per year.  

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Casual Recovery Worker on an ‘as and when’ needed basis.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we are looking for a Casual Recovery Worker to join the team at our crisis service in Blackpool. Day-to-day, you’ll support individuals to develop emotional management and personal life skills to achieve greater independence and self-esteem. And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise. A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people. You will also need good record keeping skills and be adept at data entry and willing to participate in a 24/7 rota that includes lone working, weekends, and sleep-ins.

The hourly rate for Casual Workers is £8.91

Each sleep-in shift is paid at a rate of £78.30 per shift.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

The closing date for this post is 28th April 2021 at 11:59pm, however, we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Crisis Recovery Worker. 

Our crisis services in Lancashire offer a therapeutic space for people experiencing difficulties with their mental health. We have two crisis houses based in Central and East Lancashire and two outreach services based in East Lancashire and Lancaster. Right now, The Haven in Central Lancashire is looking for someone like you to join them. With a wide range of skills and backgrounds, our teams take a creative approach to their work and are an integral part of the recovery journey of those who use our services. That’s where you come in.

As a Crisis Recovery Worker, you will plan and deliver a number of therapeutic intervention sessions to support people in developing a ‘toolkit’ of coping mechanisms to manage their crisis. From anxiety management and grounding techniques to sleep hygiene and mindfulness, you will draw upon a wide range of therapeutic techniques and tailor each session to meet the needs of the individual. You will liaise with a variety of other professionals and teams, taking referrals, robustly risk-assessing and making decisions with the rest of your team, ensuring that the people using our services get the holistic wraparound support they need.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as is a good knowledge of mental health. You will receive a full induction, regular supervisions, as well as opportunities for personal and professional development by working across our range of services. You will also have access to learning and development opportunities.

The salary for this post is £17,754.00 per annum with progression to £17,980.00.

This is a permanent, full-time role requiring the post-holder to work 37.5 hours per week. The role will consist of a variety of shifts which will include weekends.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Our crisis services in Lancashire offer a therapeutic space for people experiencing difficulties with their mental health. We have two crisis houses based in Central and East Lancashire, three 24 hour crisis support services as well as a Lancaster-based outreach service. An exciting opportunity has arisen to join our Central Lancashire 24 Crisis Support Team.

With a wide range of skills and backgrounds, our teams take a creative approach to their work and are an integral part to the recovery journey of those who use our services. That’s where you come in. As a Crisis Recovery Worker you will work closely with people using our services. You will plan and deliver a number of therapeutic intervention sessions to support people in developing a ‘toolkit’ of coping mechanisms to manage their crisis. From anxiety management and grounding techniques to sleep hygiene and mindfulness, you will draw upon a wide a range of therapeutic techniques and tailor each session to meet the needs of the individual. You will liaise with a variety of other professionals and teams, taking referrals, robustly risk-assessing and making decisions with the rest of your team, ensuring that the people using our services get the holistic wraparound support they need.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as well as a good knowledge of mental health. You will receive a full induction, regular supervisions as well as opportunities for personal and professional development by working across our range of services. You will also have access to extensive learning and development opportunities. Richmond Fellowship offer benefits such as 25 days’ annual leave, a confidential Employment Assistance Programme (EAP), and a pension scheme.  

This is a part time post requiring the post-holder to work 30 hours per week.

This is a fixed-term role for six months.

The salary for this role is £18,125.00 per annum (pro-rata).

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 29th April 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received). 

The role will consist of a variety of shifts which will include out of hours work.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Casual Recovery Worker on an ‘as and when’ needed basis.

Right now, we are looking for a Casual Recovery Worker to join the team at Hope Lodge, our supported housing service in Southend. Day‐to‐day, you’ll support individuals to develop emotional management and personal life skills to achieve greater independence and self‐esteem. And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise. A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people. You will also need good record keeping skills and be adept at data entry and willing to participate in a 24/7 rota that includes lone working, weekends, and sleep‐ins.

The hourly rate for Casual Workers is £8.72.

Extra: £78.30 per Sleep in shift

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

The closing date for this post is 10th May 2021 at 11:59pm, however, we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply. Due to the popularity of some positions, we reserve the right to close the vacancies early on receipt of sufficient applicants.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery ntionwide and that recovery is possible for everyone.

12 months fixed term contract
Closing date: Monday 3rd May 2021 at 11.30 pm
 
Come and join us
We’re looking for passionate individuals with personal experience of substance misuse and homelessness to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
 
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
 
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
 
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
 
About the role
This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting new programme. The traineeship lasts 12 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. You’ll be based in our specialist Drug and Alcohol Prevention and Recovery Service which supports people with current or previous substance misuse to maintain their home and live independently. During the traineeship you will develop skills in delivering housing advice and support, assisting service users to achieve their goals, and have the opportunity to shape services using your experiences to bring about change. Once your traineeship is complete, we will evaluate your placement, with the aim of securing you employment in the future.
 
About you 
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others. You’ll also need a commitment to equality and a zero tolerance approach to discrimination and exclusion. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

How to apply:

To apply you need to submit a copy of your CV and a supporting statement, this can be submitted either using our online application form, or you can submit a paper copy. When completing your supporting statement please make sure you give an example for each of the criteria listed in the knowledge and skills section below. 

If you don’t have a CV or you need some help with this, please join us for a Zoom application support session or contact us using the details below.

 
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities for involvement at Shelter.
 
These will take place on the following dates: We encourage all applicants to attend a session before applying. You can drop in for part of the session or all of it, the links are below.
 
If you have any questions, please get in touch with Darren de Vally, National GROW Programme Co-ordinator.

Thursday 22nd April 3.00pm - 4.30pm - National support session 1 -  https://zoom.us/j/92110856936?pwd=VEt1Vkp3QlJ0NFh2azA0STRaTGJyUT09

Monday 26th April 10.00am - 11.30 am - National support session 2 -  https://zoom.us/j/92661558386?pwd=a0tNQm94a1dVenM0NWRJMCs1K1hpQT09

 
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
 
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Recruiting Full/Part Time Waking Night Support Workers to join our Mental Health service in Slough!

We are currently recruiting the following roles:

Part Time Waking Night Support Worker - £14,625 per annum, 30 hours per week, permanent position

Full Time Waking Night Support Worker - £19,500 per annum, 40 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Please clearly state in your supporting statement which role/roles you are interested in.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Provide phone support to the customers of our sister project Hope House and report to Hope House management accordingly
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience