Ambassador Manager Jobs
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Commercial Manager
Reporting to: Head of Food Partnerships
Location: Remote, with regular UK travel and presence in food partner sites
Contract: Permanent
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Using Anonymous Recruitment
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The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
As the Training Programmes Manager you will have oversight and responsibility for the healthcare professional training projects and activities, as well as growing the M4RD network within HCP groups and training institutions.
You will be key to rolling out Rare Disease 101 training for healthcare professionals all over the UK and potentially abroad. While you are not expected to deliver training yourself you will be pivotal to creating opportunities and facilitating all aspects of the programme.
KEY RESPONSIBILITIES
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Co-lead M4RD’s Ambassador Programme, managing the clinical and medical student ambassadors.
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Planning and delivering training events.
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Deliver educational and training projects inline with M4RD’s current strategy and work programme.
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Collaborate with training institutions and NHS workplaces inline with M4RD’s current strategy and work programme.
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Potential to manage up to two members of the M4RD Team.
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Support the CEO and Operations & Finance Manager with recruitment duties, operational strategy and development and coaching any relevant staff.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Volunteer Manager to join the Royal Botanic Gardens, Kew (Kew). Volunteers contribute significantly to the delivery of Kew’s mission, supporting all aspects of Kew’s work notably in Horticulture, Science, visitor engagement, schools, community and access programmes and Galleries. We currently count on over 800 volunteers across our two sites - Kew Gardens in west London and Wakehurst, our wild botanic garden in Sussex.
The volunteering function sits within the Gardens directorate in the Learning and Participation department but has an organisational-wide remit, working closely with business areas such as Horticulture, Science, HR and H&S. There is a devolved structure for the management of volunteers with a full time Volunteer Manager and Volunteer Coordinator at the centre with responsibility for delivering the Volunteer Strategy and associated KPIs, policy and procedures. This central resource support is vital for the continued expansion and development of the volunteering programmes in a coherent and equitable way and to a uniformly high level.
The Volunteer Manager will engage with all volunteers, including those under 18 years of age and vulnerable adults. An Enhanced DBS check is required.
About You
We are seeking an experienced volunteer manager who will ensure our volunteers, and staff who coordinate them, have the skills and support they need to confidently and consistently perform their roles to support the implementation of Kew’s Manifesto for Change.
You will manage the central function for volunteers across Kew Gardens and Wakehurst, supporting processes linked to recruitment, selection, induction, training, pastoral care and leavers. You will have excellent knowledge of the UK volunteer sector and understand the legal context of engaging volunteering and how it differs from employment. With excellent IT and administrative skills, you will be experienced in collecting, maintaining, analysing and reporting on volunteer data.
You will be an ambassador for Kew’s volunteers and a visible presence for all volunteers, advocating for them internally and externally. Your strong interpersonal skills will ensure excellent levels of communication with volunteers and staff, and this will include representing volunteers on Kew’s Leadership Forum and chairing the Volunteer Steering Group.
This role is based at Kew Gardens with occasional regular travel to Wakehurst and occasional travel within the UK. There will also be the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programmes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Design and deliver training and webinars for schools.
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Lead on the design and delivery of competitions for schools.
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Drafting of termly newsletters and regular emails to schools.
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Create case studies and collate material to share with our comms and digital teams.
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Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
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Manage the SFC inbox, dealing with enquiries from schools and other partners.
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Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
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Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
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Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
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Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
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Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
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Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
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Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
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Feed your ideas into programme delivery and development.
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Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Skills / experience (desired):
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Experience of working with CRM systems particularly Salesforce.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience of managing budgets.
Please apply with a CV and a statement answering the questions in the application pack
We kindly ask you to complete our Equal Opportunities Form to make sure we can continue to be as fair and inclusive as possible. Your answers will be anonymous and will solely be used for internal purposes as we strive to be better in our representation of diversity. Applications will be handled in line with our Recruitment Privacy Policy.
Timelines
Applications will close at 23:30 on Sunday 19th May 2024.
Interviews will be scheduled for the week beginning 3rd June.
The client requests no contact from agencies or media sales.
Service Manager - St Martin's House
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.
- You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home.
- You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support.
- Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated.
- You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community.
- You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.
It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.
Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Role description, April 2024
Reports to: Senior Digital Programme Manager
Direct reports: None
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, can be hybrid or remote
Status, hours: Permanent, full-time 35 hours
Salary: Grade C, in the range of £39,943-£43,619 (plus benefits)
Role Summary
With Alcohol Change UK’s innovative Try Dry® app welcoming more users than ever before, we are excited to be developing our offer to Local Authorities which will benefit from receiving valuable local health data trends and insights taken from our app. This role will be instrumental in designing a refreshed product, recruiting new Local Authorities to join us and providing ongoing support to them to make a real difference to those drinking at risky levels in communities across the UK.
Key Tasks and Responsibilities
Development of a Try Dry local product
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With the Senior Digital Programme Manager, take learnings from existing contracts with Local Authorities and develop a refreshed package of support to market to Local Authorities, enabling them to gain valuable insights into the drinking behaviours of people in their local area
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Develop professional, standardised reports to be shared with those who have signed up
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Develop a ‘package’ of benefits (access to local data, insights, tailored marketing materials, additional support) that makes signing up a more compelling offer
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Working with our digital agency, recommend ongoing technical improvements to the app and reporting platform to improve user experience
Recruiting to a Try Dry Local ‘network’
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Recruit new Local Authority members to our Try Dry ‘network’ – presenting regularly to Local Authority clients and demonstrating the benefits of membership through presentations and marketing calls
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With support from other staff, develop wider marketing approaches across multiple channels, including digital, print and social media advertising
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Attend conferences, events and trade shows to advertise as appropriate
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Work with colleagues in our Consultancy and Training team to explore opportunities for cross promotion
Relationship Management
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Provide ongoing support to Local Authority clients, acting as a first point of contact
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Prepare data reports for each Local Authority throughout the year
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Share insights into local data in engaging, easy to understand ways
Wider support for the Communications and Marketing team
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Enable other members of staff to use insights from the Try Dry® app and local user data in their work, evidencing the difference that our Behaviour Change interventions can make to individuals
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Support the development of a range of content to highlight the benefits of the Try Dry® app, particularly around key campaigns such as Dry January, Alcohol Awareness Week and Sober Spring
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Particularly during our Dry January campaign period (December – January) provide additional support for the team across a range of roles
Other
You will also be expected to:
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Support the Senior Digital Programme Manager to monitor income and expenditure for the Try Dry Local programme
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
The client requests no contact from agencies or media sales.
We are seeking an experienced trusts and foundations fundraiser to spearhead the Trusts and Foundations programme at the Hall. This is an exciting new role within the team who are eager to invest in this area of income and see immense potential for growth.
Building upon the current small programme, you will lead on initiating conversations with new funders and effectively convey the funding needs of the Hall and capital appeal. Your focus will be on developing and growing an engaged portfolio of trusts and foundations who share the Hall’s vision and ambitions.
As Senior Trusts and Foundations Manager, you will:
- create and coordinate the trusts and foundations strategy focused on driving growth and income;
- personally manage a portfolio of trusts, foundations and other grant funders giving 6- and 7-figure gifts, ensuring you deliver fantastic stewardship and reporting;
- oversee and develop a high value T&F pipeline, proactively cultivating and building relationships with potential funders;
- produce compelling funding proposals, applications and cases for support to secure transformational restricted and unrestricted donations;
- provide leadership and support to the Philanthropy Coordinator – Trusts & Foundations;
- work closely with the rest of the Philanthropy team to identify and maximise the lifetime support of donors and partners.
Ideal skills and experience:
- Demonstrable experience of managing and securing 6-figure+, multi-year funding from a range of trusts, foundations and statutory funders
- Proven experience of managing and developing a pipeline of funders
- Exceptional interpersonal and persuasive communication skills, with ability to engage with a wide range of stakeholders of all levels
- Line management experience, and keen interest in motivating and developing direct reports
- A creative flare, team player, proactive and tenacious
- Passion for the arts, sciences and the work of the Royal Albert Hall
Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. The role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.
Expert recruitment for fundraisers and charities.
Nature Based Solutions Manager - London and Slough
Location: London and Slough/Hybrid Working
Salary: £34,405.00 (plus a London weighting allowance of £3,714 depending on base location)
Vacancy Type: Fixed Term contract until 31st March 2027, 37.5 hours per week working 5 days in 7
Function: Project Management
As our Nature Based Solutions Manager, you will be at the forefront of the co-creation of NBS that change peoples' lives and the places they live in two projects - Project Sponge in Slough and Community Bluescapes in Richmond, London. Alongside the other team members, you will demonstrate the power of urban wetlands and other blue infrastructure to help communities to adapt to climate change and build better, safer, more natural places to live.
Your key role will be to co-design and deliver with the local community NBS interventions that build resilience to flooding, provide space for wetland wildlife and improve health and well-being of citizens. You'll manage the tendering process and contractors; ensure high quality and innovative interventions are created and effectively communicate messages about climate change and nature-based solutions to citizens, partners and stakeholders.
This is an exciting, innovative approach to climate change adaptation at street and neighbourhood level. It places local residents at the heart of decision-making, design and delivery of interventions that help keep them safe from floods, droughts, heat stress and create more natural places too.
This role is suitable for hybrid working with the expectation that the successful candidate will spend up to half the working week on site with options for working from home or in office accommodation as appropriate.
About You
You'll need a professional qualification in NBS/SuDS/NFM design and installation or similar or significant equivalent experience from previous roles.
We are looking for someone who is well-organised; a creative thinker, a team player, an effective communicator at ease with co-design principles and practice and someone who can be an ambassador for NBS, WWT and our partners.
Travel between sites is needed and so a full driving licence is required.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 06/05/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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Digital project management
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Working with digital agency suppliers including developers
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Collaborating with a range of internal and external stakeholders
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Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers are linked to one of our 40 county committees across England & Wales.
You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme. The role also includes the line management of the Volunteering Projects Co-ordinator.
Key responsibilities:
Volunteering systems & processes
- As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI. This includes making decisions to support system development, testing, communications and training for users.
- Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems.
- Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
- Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.
Diversify and expand volunteer offer
- Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
- Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors.
- Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
- Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
- Manage and evaluate pilots – gathering evidence to inform future development.
Volunteer learning and development
- Understand volunteer learning and training needs and organisational requirements to inform future development.
- Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
Volunteer communications and recognition
- Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters.
- Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.
Team management and leadership
- Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
- Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
- Volunteer management – very good understanding and experience of volunteering development and management good practice.
- Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
- Previous people management experience – including setting goals and managing performance.
- Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
- IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- A positive and creative approach to work.
- Self-motivated and confident in working both independently and in a team environment.
- Ability to manage time effectively, prioritise workload and plan ahead.
- A full UK driving licence.
Desirable
- Experience of managing and developing a volunteer ambassador programme.
- Experience of using and supporting others in use of MS Dynamics.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We are looking for someone who shares our values and is passionate about improving life for both people and nature in Sussex, especially in disadvantaged communities.
Working closely with a committed and extensive team of volunteers and paid staff, and with the support of an established and engaged board of Trustees, you will be steering the work on our vision and leading the team to deliver it.
As the leader of a relatively small charity, you will be engaged with many operational aspects of the organisation.
Taking on the stewardship of the new plot of land will be one of the priorities in the first year.
You will be managing our annual income of around £200K, our part-time managers (admin; orchard planting, scrumping, courses and sites) plus a team of 25 workers and key volunteers engaged in ongoing roles.
Hours can be worked flexibly, though you will need to attend in-person meetings, events and site visits, including some weekends and evenings. We have a kitchen and barn at Stanmer Park, but not an office. All desk work and online meetings will need to be done remotely using your own equipment.
Key responsibilities:
· Figurehead and ambassador for the organisation. Willing to be available for interviews and talks.
· Decision maker. Brighton Permaculture Trust has always been a collaborative organisation. There will be times when quick or difficult decisions are needed.
· Setting budgets and monitoring finances. Draft budgets for our financial year July 2024 to June 2025 are in place.
· Writing/assisting with funding bids.
· Formal reporting to the Trustees quarterly, plus monthly opportunities to meet with the Trustees for support, collaboration and feedback.
· Leading monthly meetings with the operational managers. Operational managers cover each key area: Scrumped in Sussex, Community Orchards, Brighton Permaculture Trust Sites, Courses & Events and Admin/Compliance.
· One-to-one meetings with operational managers, key contractors and volunteers as required. These can be online or on-site.
· Supporting the wider team to agree on SMART targets for each project and deliver on our strategic goals.
· Attending Brighton Permaculture Trust Apple Days events (3 per year).
· Being the main point of contact for key relationships, including major donors, funders, partner organisations and Brighton & Hove City Council.
· Presenting our year’s achievements to the members at our AGM.
· Line management of 3-5 operational managers as these roles move to long-term contracts
· Representing the Trust at assorted, infrequent external meetings and events would be desirable and require some flexibility in days/times worked.
Inspiring, connecting, learning: for people and planet to flourish
The client requests no contact from agencies or media sales.