Direct Marketing & Supporter Services Manager – maternity cover                                             

Salary:  £35,000 per annum pro rata (initial 9 month contract – with possible extension)

Based: Please note that in response to COVID-19, All We Can staff are currently working from home until the end of the year and a return to the office  (Baker Street, London) in 2021 will be subject to review and assessment nearer the time. Our homeworking has proved to be very successful and we are continuing to look at flexible healthy working options for staff as we move forward. 

All We Can is looking for an experienced direct marketing professional to lead our individual giving and direct marketing programme as a key manager within our Public Engagement team. You will help build on the success of recent years, including our Regular Giving Programme, as part of our individual giving programme. Our Methodist donor base has been our key supporter constituency over the years and one we seek to maintain and develop while also introducing new supporters, from new markets.

This person will be highly motivated, passionate about the impact of great fundraising, and committed to the vision, mission and values of All We Can.

With proven abilities drawn from a number of years direct marketing fundraising experience, you will have demonstrable skills in increasing fundraising results and engagement with supporters through direct marketing channels, combined with a strong understanding of best practice in back office processing, data management and supporter care. This is a perfect role for an experienced direct marketing fundraiser looking for an opportunity to lead a team and take overall responsibility for a direct marketing function within a charity. It would also suit an experienced direct marketing manager looking to break into fundraising within the international development and relief sector.

All We Can is an international development, relief and advocacy organisation. It helps people in some of the world’s poorest communities to become all that they can. Its approach of investing in partnerships with local organisations has improved the quality of life and created positive, long-term change for hundreds of thousands of individuals and families.

With a 70 year history, All We Can is a faith based organisation with its vision, priorities and values grounded in Christian principles and its roots in the Methodist Church. You will be joining a growing and friendly team at an exciting time in the organisation’s development.

The maternity cover would ideally start Tuesday 1 December 2020 to allow for some handover, with cover expected to continue until early September 2021.   All We Can strongly encourages those with relevant and applicable experience to apply. 

All We Can values people as individuals with diverse opinions, cultures, lifestyles and circumstances.  We are committed to building a culturally diverse team and therefore encourage applications from a diverse range of candidates to help us reflect our world and the communities we work alongside

To find out more and apply, please download the application pack from our website or get in touch for further information.

Closing Date:  Midday Monday 5th October 2020

Interviews will take place on:  Wed 21st October 2020  

All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691.

Coordinator (Programme and Services)

Salary Up to £24,000 per annum (pro rata)

Contract - Full time, Fixed Term Contract to 30th April 2021

Flexible location: London Office, or Home Based with future periodic visits to London office

We are looking for a dynamic team player to support and coordinate various work streams across Programmes and Services

Are you customer focused with first rate organisational skills?  Can you manage day to day admin whilst supporting our team to meet the needs of our broad range of users and clients?  Do you have experience of education or training, or would you like to develop a career in this space?

We are looking for someone who can:

• provide high level customer service via phone and email to a range of stakeholders including teachers;
• maintain information systems to monitor our activities;
• maintain and update website content;
• coordinate a range of events, projects and services we offer to support educators with their delivery of financial education.

Full details can be found in the attached Job Description.

This is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in assessing and developing learning resources; writing copy; inputting into and managing social media campaigns and project management.

If this role appeals to you and you meet the criteria - we would like to hear from you!

Please send your current CV and a covering letter (no more than 2 sides of A4) no later than midday on Sunday 11th October 2020.  Applications without a covering letter will not be considered.  Interviews are scheduled to take place on Wednesday 14th and Fri 16th October 2020, but we encourage early applications as we may invite suitable candidates for interview before the closing date .

Young Enterprise is an equal opportunities employer and would welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Please note that we will only be able to employ those who have the pre-existing legal right to work in the UK.

Vacancy Reference Number:

UKPM/PR/UK-R1

Position title:

UK Programmes Manager

Reports to:

Director of Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£35,000 – £42,000 (depending on experience)

Terms of Employment:

Permanent Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 25th September 2020

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [25th September 2020].

Background

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to coordinate our programmatic work in the UK through an exciting period of growth and change as we have ambitious plans to grow our activities within this area.

Main purpose of the Role:

The UK Programmes Manager manages MH interventions in the UK. The incumbent will ensure that MH UK programmes department implement effective programmes across in line with the MH global Strategy. The role will also be responsible for the monitoring and reporting of UK the department work across multiple platforms.

The UK Programmes Manager will also ensure that Muslim Hands is present in relevant forums and national and local discussions around the areas of intervention. The position will report to Director of Programmes and manage the UK programmes team.

The candidate will have experience with project management within the development sector in the UK. Ideally will have experience and knowledge of the education and food security sector in the UK.

Main responsibilities

Strategy

· To formulate the UK programmes strategy plans in line with the MH global strategy

· To ensure that MH UK programmes are in line with Global MH strategy

· Carry out an annual review of UK programmes

Programme Management

· Review proposals of proposed interventions to ensure innovative projects and programmes are designed adhering to sectoral standards, principles of humanitarian interventions and best practices

· Oversee and lead the full programmatic cycle of all UK programme

· Carry out thorough needs assessments to address specific needs.

· Working with partners develop and design projects and programme within the UK

· Effectively coordinate and liaise with partners to successfully implement

· interventions

· Ensure effective M&E arrangements are in place and carry out full project cycle monitoring, facilitate internal and external evaluation of impact evaluations of all projects as deemed necessary

· Ensure all programme are in line with MH procedures and policy and follow the correct documentation and templates

· Ensure the effective use of the internal programme management system

· Ensure all UK programmes are in line with due diligence, risk and legal concerns

Finance

· Develop MH UK programme budget

· ensure effective and efficient utilization of programme funds

· Ensure documents and relevant procedures are followed

· Liaise with relevant stakeholders within fundraising to ensure UK programmes are funded and communicated to Donors

Networking

· To become an essential member of discussion of forum on UK development Agenda

· Using MH and other networks with local CSOs and Government bodies to promote MH UK programmes

· Coordinate with internal stakeholders to ensure the internal visibility of MH UK programmes

Capacity Building

· Provide all stakeholders with technical advice and support on UK issues

· Ensure areas of MH are in line with current UK CSO trends

· Provide training to UK partners to ensure they can utilise MH systems and projects in line with MH policies and PM procedures

General Responsibilities

• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 25th September 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

FareShare South West is looking for a Fundraising Manager to join our fast paced, fast growing charity and drive our fundraising strategy to the next level, so that we can get more good food to vulnerable people. 

Context of the role 

Our charity has been expanding fast over the past three years. In 2017 we were supporting around 130 charities, schools and community groups with a food supply, and stopping around 300 tonnes of quality surplus food from going to waste. In 2020, our charity looks different. Last year we supported 290 charities and distributed over 550 tonnes of surplus food (enough for over 1 million meals). We expanded our operation into new regions of the South West and launched programmes to target specific beneficiary groups (eg: vulnerable children). This year, we turned our entire operation on its head to deliver an Emergency Food Operation in response to Covid-19 in addition to our existing work- more than quadrupling in size in three short months. We have emerged a much larger charity than we were before Covid, with hundreds more charities relying on our food. Against a backdrop of unprecedented levels of food insecurity, we believe it is more important than ever to stop surplus food from becoming waste. 

Our ideal candidate

We are seeking an ambitious, creative Fundraising Manager who can apply their experience to sustainable and strategic growth across our fundraising portfolio. This includes development of existing fundraising streams as well as the creation of new processes, strategies and resources to kickstart growth of newer fundraising streams and opportunities. Alongside our Head of Development, they will build on relationships with our friends and supporters in Bristol and beyond to engage and inspire support for our work. We need a fundraiser who understands the need of our growing charity to be agile and innovotive in the context of fast-moving need and opportunity, while also instilling solid structure and process in our core fundraising activity. 

Our new Fundraising Manager will be part of our wider Development team, and will report to our Head of Development. The Development Team covers Fundraising, Communications and Membership (our Membership team looks after our 300+ charity members). We want to unite all three strands of this team to ensure our work is as joined-up as possible, delivering cross-cutting campaigns, effective communication and content that supports the sustainable growth of our charity’s income streams. Our brilliant team is our most important asset here at FareShare South West, and you will be supported and surrounded by passionate people who love what they do.

This role will be based principally at our offices in Bristol, but could include the option of working from home on occasion. This role is advertised as full time but part time working would be considered for the right candidate.

To apply, please upload a Cover Letter and CV by midday on Tuesday, October 5th 2020.

To read more, please download our Job Description. If you have any questions or want to talk through this role, please don't hesitate to get in touch.

We are looking for a skilled and confident person to join us as Property/Estates Manager. The role is full time. The Foundation owns c80 local properties (houses, flats, a few commercials) all close to our offices and adjacent to the Imperial War Museum. This is a new role, for someone who is able to handle both the day-to-day and the bigger-picture strategic aspects of property portfolio management. We are a permanently endowed charity, dating from the 1620s, with a small and friendly staff team and supportive trustees.
 
Summary
The role requires knowledge of aspects of property management (lettings, reactive and planned maintenance, compliance with landlord responsibilities, annual forecasts and budget management). In addition we’re looking for someone who is competent in IT skills, knows how to build good relationships, is a clear thinker and is both hands-on and strategic.

This role is not suited to remote working. During the current C-19 constraints up to two working-from-home days a week, spaced out, may be possible, subject to discussion. The post reports to the Director and works closely with the Finance Manager.

Who this might appeal to
The role may be just right for those who have been working in the commercial property sector and now wish to apply their skills within a not-for-profit charitable setting where the focus is helping those affected by poverty and social disadvantage. The role directly supports our income generation.
 

A fantastic opportunity has arisen for a committed individual to take on the day to day management of the unique Workaid shop in Chesham. The potential is immense for the right person to really make their mark and demonstrate their talents. The shop focusses on the sale of refurbished tools, horticultural equipment as well as haberdashery and crafts.

We are an International Development Charity based in Chesham. We refurbish tools and equipment and send these to several African Countries to support projects that enable disadvantaged young people to build sustainable livelihoods.

This is a wonderful opportunity to be part of a respected and highly successful international development charity.

Experience and skills:

• Retail management at supervisory level, preferably in a charity shop setting
• Good interpersonal skills, with ability to communicate with a diverse range of people, resolve problems and the ability to think on your feet
• Ability to work as part of an effective team and to motivate the team

There’s no other organisation like Workaid. You will have a real passion to work for a charity and if you are positive and motivated, we want to hear from you!

Please send your CV with covering letter explaining why you would be the ideal candidate.

Closing Date: Wednesday, 7th October 2020

A unique opportunity has arisen for an experienced professional with a proven track record of programme delivery to manage the Equality, Diversity and Inclusion agenda within our organisation. As a key member of the Operational team, you will be responsible for designing and developing all EDI initiatives across the group, ensuring the effective delivery and coordination of EDI strategies in line with our mission, vision and objectives.

Reporting directly into the Chief Executive Officer, the successful candidate will be responsible for working with key departments to identify how the service better meet the needs of under-represented groups both internally and externally. As a passionate individual, you will lead the way to influence change where required and guide our leaders on EDI best practices, drive employee engagement and well-being and ensuring the needs of our service users are met.

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Key Responsibilities:

• Supporting the Group to help create a professional inclusive workforce that appeals to diverse applicants and removes bias and limits access at all levels of the Group.
• Researching and advising the Group on equality, diversity and inclusion issues.
• Collaborating with the Group to ensure elements of equality, diversity, and inclusion are embedded as an imperative within the mission, vision, and strategic plan of the Group.
• Identifying external trends and recognising best practices which will increase diversity among the Group, from Board to front line services.
• Support champions, ambassador and networks to help deliver/promote change
• Partnering with key departments and the Director of People and Culture, as well as the Groups Women’s Lead to drive workforce solutions that align to business outcomes and support our people to thrive.

Experience Required:

• Experience of developing and delivering equality, diversity and inclusion strategies and processes across all levels of an organisation
• Strong programme and project management skills with the ability to work autonomously in a fast-paced, agile environment with multiple overlapping priorities
• Knowledge and practical implementation of anti-discrimination Laws and best practice approaches relating to EDI
• Proven ability to build relationships and develop connections with diverse people, groups and communities across all ethnicities, genders, sexual orientations, functionalities, and generations
• Credible expert in EDI, having up to date knowledge of emerging trends and development across the spectrum of EDI
• Well-developed communication skills with the ability to effectively communicate information to all levels of the organisation

Why work with us?

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

The Social Interest Group is wanting its workforce to truly reflect the people we support. We are therefore committed to recruiting, retaining and developing a workforce that reflects the diverse communities that we serve. All job applicants are encouraged regardless of age, race, ethnicity, disability, gender, religion, sexual orientation. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination.

We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented within the Group at this level.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK (IRC UK) is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

IRC-UK was established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC UK comprises approximately 120 staff.

The IRC also has offices in Brussels, Berlin, Bonn, Stockholm and Geneva.

The Purpose of the Role

This role supports our core communications goals of growing our profile, influencing policy, and protecting our reputation. It does so by increasing the media profile of the IRC in the UK, by taking a strategic approach to generating effective messaging and media coverage in collaboration with communications colleagues globally. The role holder is also expected to use expert judgement to manage IRC UK’s reputation, as well as ensure media outputs protect beneficiaries, staff and programming from harm.

Scope and Authority

Authority:

• The role has access to the External Relations budget.
• The role holder has authority to act as a spokesperson, brief journalists with agreed IRC messaging, as well as proactively pursue media opportunities.
• The role holder manages the Senior Media Officer.

Key Working Relationships

• Reports to the UK Executive Director and Director Global Public Affairs, Global Communications
• Works closely with External Relations staff in the UK, US and globally, including Fundraising and Policy & Advocacy
• Works closely with key country directors, field staff and technical unit colleagues
• Supports policy staff in the IRC President’s Office on key messages and policy initiatives involving the IRC President.

KEY ACCOUNTABILITIES

Media and communications strategy (10%)

• Develop and deliver the IRC's UK media strategy and lead in taking it forward.
• Put in place clear Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

Raising the profile and protecting the reputation of the IRC (70%)

• Responsible for identifying and proactively delivering new opportunities to promote the IRC’s global work through UK media as well as establish methods to increase coverage internationally alongside IRC’s global media team.
• Seek strategic media opportunities by writing, editing, commissioning and disseminating messaging for multi-channel use, press-releases, op-eds, statements and other content to secure coverage of the IRC in the UK across print, broadcast and online media.
• Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to the field.
• Act as a spokesperson for the organization in the media as needed.
• Liaise closely with Fundraising teams to drive timely messaging and media coverage and therefore donations to the IRC during emergencies and other fundraising appeals.
• Use expert judgment to ensure the IRC is protected in the media and to develop and enact strategies to protect IRC’s reputation, as well as ensure media outputs protect beneficiaries, staff and programming from harm.
• Build relationships with key journalists and editors to help drive media coverage.
• Work closely with Digital Engagement colleagues to ensure coordinated and topical messaging across our media outreach and digital channels.
• Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.
• Leverage our President and CEO to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.
• Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.
• Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.
• Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.
• Responsible for reporting to the IRC-UK’s board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

Team Management (20%)

• Manage the Senior Media Officer, set objectives, portfolio scope, and ensure they are supported to increase productivity of the global media team and scale of the IRC’s impact in the media.
• Ensure the Senior Media Officer successfully alerts colleagues across departments to important news coverage, news alerts and opportunities.
• Ensure Senior Media Officer is maintaining our database of media contacts, recording coverage and providing ad hoc and quarterly analyses of results.

PERSON SPECIFICATION

Essential

Skills and, Knowledge

• Strong networks and contacts with key national and International media.
• Excellent writing, editing, interviewing and proofreading skills: adept at writing clean, engaging copy under deadline pressure for a range of channels.
• Strong communication and interpersonal skills: ability to communicate effectively with co-workers both in the UK and overseas and manage working relationships diplomatically.
• Strong interview skills to create case studies of beneficiaries and colleagues.
• Proven self-starter.
• Solid organisational and time management skills: ability to prioritise work, yet multi-task in a fast-paced work setting.
• Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.
• Proactive approach to problem solving.
• Strong communication and interpersonal skills and the ability to establish good working relationships with colleagues in the UK and overseas.
• Knowledge of international affairs, particularly of conflict and complex humanitarian crises, and of humanitarian issues.
• Knowledge of key debates in the UK around international development and aid.
• Flexibility as regards working hours, as the need arises.
• Willingness to travel occasionally to conflict areas.
• Fluency in English, spoken and written.

Experience:

• Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian, or development focus.
• Substantial experience of working in a press role, securing media coverage and responding to reputational threats.
• Experience/knowledge of tools for monitoring media coverage.
• Experience of dealing with media enquiries into crisis and sensitive issues.
• Experience of acting as a spokesperson for an organisation.

The deadline for applications is midnight between Sunday 11th October 2020 / Monday 12th October 2020

Interviews will take place on 21st & 22nd October 2020

Candidates must have the right to work in the UK.

IRC UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

The Post holder will have day-to-day responsibility for the organisation’s finances and in providing timely financial

information to the CEO, staff team and Trustees whilst ensuring all financial and compliance requirements are met.

You will have appropriate finance qualifications (ACCA, CIMA, AAT) and experience and be confident leading the

finance function and a number of income sources.

Do you want to join The Eve Appeal as our new Public Fundraising Officer? 

The Eve Appeal is the UK's leading national charity funding research into, and raising awareness of, the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal.

In this role, you will focus on delivering an exceptional supporter experience – deepening relationships and maximising overall value – across a range of supporters. This role works across Individual Giving (including In Memory and Legacy), Community fundraising and Sporting Events & Challenges. This is an incredible opportunity to develop/strengthen a strong understanding of best practice across these disciplines.

This is a new role with plenty of room for flex and to make it your own to maximise impact. We have a strong public fundraising programme – responsible for nearly two thirds of our income, and this is an exciting time to come on board and build on our success and grow and future-proof the programme.

You will benefit from an experienced and supportive line manager, a culture open to change and new thoughts and experiences, and a team committed to fundraising best practice which will greatly aid your development as a fundraiser.

This role could suit a proven Public Fundraising/Direct Marketing Officer, someone looking to take their first step up to Officer-level or someone with transferrable skills looking to make the step into fundraising in the charity sector.

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We would welcome applications from all sections of the community.

Please review the full job description and person specification and then click Apply and send us your CV with covering letter (no more than two A4 pages) detailing your suitability for the role.

Are you excited by the idea of helping people to turn their lives around? Do you have experience of advising people about money management and debt? If this sounds like you and you’re looking for a role in a unique, award-winning charity, then this could be the perfect next move for you.

Working Chance helps women with convictions to develop their employability and self-belief and find a job they can thrive in. We aim to give them independence, purpose and hope for the future.

This new role will be part of our small, friendly employability team who support women to build their confidence and work-readiness and help them to overcome any barriers to their employability. It will have a particular focus on helping women who want to improve their money management skills and tackle debt. While most of the women we work with have left prison (or served non-custodial sentences), some of our work is delivered in prisons to help give women every chance when they leave.

To succeed in this role, you’ll need to be highly empathetic with excellent people skills, able to quickly build rapport and trust. As well as giving advice and support to women one-to-one, you will be designing and delivering engaging and down to earth interactive workshops (currently delivered via Zoom) on finance and debt, so confidence and prior experience of delivering training is a must.

Being non-judgemental is central to our values as a charity and we believe that everyone should have the support and encouragement they need to thrive, not just survive. If you share that vision, then do please consider applying.

Please visit our website to apply. 

The Nehemiah Project provides professional and life-changing support for men trapped in a spiral of addiction, which often involves offending and homelessness. Our two-stage recovery programme addresses the root issues that cause men to turn to substance abuse, to help them to break free from addictive and criminal behaviour and to begin to rebuild their lives.

Nehemiah runs two first-stage houses, one in Streatham and one in Croydon. Our Supported Housing Team run recovery programmes in both houses, under the supervision of the Supported Housing Manager. The two houses offer fourteen places to vulnerable adult men, to take part in our programme. Two move-on houses are located in Clapham, housing nine men.

We seek someone who is passionate about seeing men transform their lives. The successful candidate will have 4-5 years’ experience in the sector and specific experience in all three areas of our service delivery - referrals, programme delivery and resettlement. A good understanding of the behaviour of clients with complex trauma is important in our work.

We are rebuilding after lockdown and this is the final post to complete the team. The post will involve undertaking on-call duties no more than once a month and there is a small remuneration for this duty. Staff carry the on-call phone at all times for one week, and are ready to respond to emergencies. However, such call-outs are infrequent.

We regret that we cannot consider previous applicants for posts with Nehemiah.

The role

The Recovery Practitioner will contribute to creating a positive, supportive environment where our Residents can change their lives. Teamwork is essential to provide continuity of care to our Residents, and candidates must be willing to be flexible in helping out other team members.  For more information please see the Job Description, which provides an indication of the roles and responsibilities for the post of Recovery Practitioner, but is not an exclusive list of the duties that the post-holder may be asked to undertake.

The Charity

Our partner is a leading national charity who provide life changing short breaks and holidays to families facing incredibly challenging circumstances. Their breaks are a chance for families to connect, revitalise and discover.

Covid-19, and the challenges of lockdown, mean that even more families are facing very difficult circumstances, and the need for the services that the charity provides is growing.

Since the charity was set up 45 years ago, they have enabled 52,000 families to take time out from their daily life – and just enjoy what many of us take for granted: fresh air, playing on the beach, eating ice cream.

Last year alone, 4,800 families took a vital break – some for the first time together as a family.

The Role

The charity is seeking an Experiences & Impact Director who can really make a difference and play an integral role in leading the charity and developing the experiences it provides to help families most in need.

The successful candidate will be responsible for leading a small team to deliver high impact, exceptional end to end experiences for families. They will work to understand and deliver the experiences families want and to ensure they mirror closely those experienced by families with the means to access them independently.

They will be responsible for defining and delivering all breaks offered, ensuring customers have an excellent, joined up experience through from first contact, to booking and reviewing the success of the break once it is completed.

In addition to managing the customer experiences, the postholder will be empowered to develop a framework that will enable effective performance analysis of the charities breaks and holidays.

The Person

To be successful, you will be a proven leader and have successful experience within a relevant sector which could include not-for-profit, travel and project management.

You will combine a desire to make a difference to families, with strong values and a demonstrable track record in designing and delivering projects in a co-ordinated and engaging manner, leading them to be completed and reported against on time, and to budget. 

To apply : Please submit your CV which should be accompanied by a covering letter, clearly demonstrating how you meet the requirements of the role (see attached job description).

There has never been a more exciting time to join the HEY Smile Foundation team. Our work spans across the Voluntary, Community and Social Enterprise Sector (VCSE), as well as connecting opportunities with the private and public sector.

We are connected, joining assets to community knowledge, creativity and inspiration. We are helping VCSE organisations of all shapes and sizes be heard and play a part in solutions, not just highlight community problems.

We have grown significantly in the last 11 years but are still agile enough to respond to the communities need, not prescribe the same methodology ‘because that’s what has always been done’.

We are sustainable in our own right. Whilst developing others, we have ensured we had one eye on our own platform, securing £3m in assets and generating an average of £800k turnover a year in earned income to by masters of our own destiny and focus on the Wow not Woe in our communities across the Hull, East Riding and Northern Lincolnshire.

A key function of our work is our Smile Health stream. We develop and lead NHS charities to make funds work harder, last longer and go further. We currently lead multiple NHS charities across the UK.

Locally we lead and support the Health Tree Foundation at Northern Lincolnshire and Goole NHS Foundation Trust and Health Stars at Humber NHS Teaching Foundation Trust.

As a result of NHS Charities Together recent successful COVID-19 Emergency Appeal, NHS Charities have been able to apply for those vital funds. Both Health Tree Foundation and Health Stars were recently successful in securing grant funding for a Black, Asian, and minority ethnic (BAME) Wellbeing and Wellness project for the Humber Coast and Vale Integrated Care System geographical footprint.

We wish to set up the project to help and support the BAME communities in our Integrated Care System who have been disproportionately affected by Covid-19.  The project will focus on, wellbeing, peer support and will be a place where we can connect people who have shared life experiences as well as a reach out befriending service for those who are shielding and self-isolating.

Our idea is based on the Manchester Resilience hub network and the work delivered by the charity NESTAC. Initially it will be a phone help line and an email contact service. Long term we hope to expand the service to being a physical hub.  We have entered into a partnership with NESTAC to get their support to establish the project.

We want to reach out and engage with our BAME community members and provide a sustainable support project which will adapt and grow to their needs.  We will adopt strategies for long term engagement, development and success.  Our project will take a holistic approach, including cultural, language and religious needs. We will provide one-to-one support to individuals as well as group support, workshops, family support and wellbeing screening whilst adhering to social distancing and Covid safety rules.

To lead on this project we are recruiting a BAME Wellbeing Coordinator.

The role will report to our Head of Smile Health and work across the two charities and NHS trusts. This is an exciting opportunity for someone who has knowledge of the Black, Asian, and Minority ethnic community to shape a project to have a huge impact.

Initially the role is fixed term for 12 months due to funding we have in place. We’d like to hope that within the year we will be able to apply for further funds to continue the role and would like to expand the project to serving more disadvantaged communities.

This is a development opportunity and we are looking for someone who is innovative and can help us to take this project to the next level.

Role Profile

Job title: Black Asian and Minority ethnic Wellbeing Coordinator

Location: Home working with travel across Northern Lincolnshire, East Yorkshire and North Yorkshire.  

Reports to (Job Title):Head of Smile Health

Salary scale: £23,000-£27,000

Working Hours: 37.5 hours per week, Fixed Term 1 Year (potential to be extended)

Closing Date: Midnight on Wednesday 14th October 2020

Interview Date: Wednesday 21st October via Microsoft Teams

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Purpose:

To lead and develop the Black, Asian and Minority ethnic Wellbeing and Wellness Project.

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Joint responsibilities:

• Uphold and invest in the HEY Smile Foundation Vision, Mission and Values.
• Promote equal opportunities (in terms of race, gender, religion, sexual orientation, and other forms of discrimination) through the HEY Smile Foundations work.
• Listen to community needs, and work within a team to create co-developed solutions, ensuring education, development and investment is not done too but done with communities.
• Continually develop your skills to meet the needs of our evolving community needs.
• Be agile in your working, continually developing your skills to meet the needs of our evolving communities.
• Develop case studies and impact reports, to ensure we are displaying our value
• Ensure all policies and procedures are understood and adhered to.
• Support a positive working environment, be visible, energetic and participative, encouraging cross team working and initiatives
• Maintain an up to date knowledge of national best practice, policy and guidance
• Represent HEY Smile, Health Tree Foundation and Health Stars at strategic meetings across the region and at times nationally.
• Undertake all other reasonable requests made via the CEO and Heads of Department. 

1. Key role responsibilities

To establish the project

• Create a plan to launch the project
• Set up the phone line
• Set up an email support address
• Establish operating procedures

Marketing and Communications

• To promote the project to the public and communities
• To support social media content generation
• To provide content for news stories
• To write creative design briefs for marketing materials

Building relationships with key stakeholders

• To build and maintain strong relationships with the following:
  • BAME Lead at Northern Lincolnshire and Goole NHS Foundation Trust
  • BAME Lead at Humber Teaching NHS Foundation Trust
  • Charity Manager at Health Tree Foundation
  • Fundraising Manager at Health Stars
  • Patient experience teams
  • Executive leads for Charity at each trust
  • Chairs of Charity at each trust
  • NESTAC and other supporting partners

Reaching out to the communities

• Reach out to BAME communities to build relationships with established community groups
• Support the development of future community groups
• Visit in person to introduce yourself and the project

Understanding cultures

• To develop knowledge and understanding of Black Asian and minority ethnic communities of North Lincolnshire, North East Lincolnshire, East Yorkshire and North Yorkshire
• To understand the diverse cultures and how to offer support

Lead and recruit volunteers

• Write and deliver training for volunteers
• Use information gathered from triage and volunteer profiles to try and create a good match
• Be there is support volunteers, answering their calls and queries
• Hold regular catch ups with volunteers 

Reporting

• Record how many calls are received
• Record the types of queries and categorise

Future planning

• To support Head of Smile Health to apply for future funding to enable the project to continue beyond the first year
• Strategic thinking on how the project can develop and expand
• Critical evaluation of the project to ensure it keeps developing

This role is a new and will develop over time. There may be additional responsibilities not listed here that will be needed to make the project a success.

Decisions that the job holder typically makes may cover the following areas:

• (Resource management) How to maximise resources efficiently
• (Development of skills) Training requirements for communities to which you are engaged 
•  (Finance) Development of budget requests to Head of department to fulfil desired outcomes
• (Time management) Prioritisation of your own time to meet outcomes
• Escalation of work to Head of department

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Outcomes based

HEY Smile are working towards being outcomes focused. There is a lot of learning and development still to be concluded, but with this in mind your contracted hours are 37.5 per week. You will be asked to attend on and offline meetings weekly with your line manager and colleagues setting agreed outcomes for the period.  However the way in which you distribute these hours across your working week is flexible, and strong communication with your Head of department is key.  

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Knowledge, skills and experience required by the job holder:

Taking on a role with Smile you will be seen as a leader in the charity, community and health sector, delivering capacity and capability support. You will form part of a team of experts, who share their skills and expertise alongside our partners across the private, public and voluntary sector, maximising resources for our inspiring communities.

Essential Criteria

Knowledge of issues affecting Black, Asian and Minority Ethnic communities.

Excellent communication skills in particular verbal communication and good written communication to a variety of people (volunteers, service users, council leaders, NHS teams etc.)

Self-motivated and able to work under own initiative.

Ability to write concise reports, case studies, blogs

Experience of developing, delivering and evaluating training courses or workshops in community settings

Experience supporting volunteers, managing their development needs and safeguarding responsibilities. 

Ability to form and maintain appropriate relationships with cross sector organisations

Ability to manage own priorities and manage own workload to agreed deadlines, budget and quality standards.

Good general IT skills, in addition be able to professionally operate meetings via, Zoom, Microsoft Teams and Skype.

Be confident in dealing with difficult situations

Desirable Criteria

Experience of working with databases and customer relationship management systems

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You must have a full driving license and access to a car. Although the HEY Smile offer flexible working, the place of work will remain HEY Smile Head Quarters, Queens Gardens, Dock Street, Hull, HU1 3AE. *Parking is not available