Area administrator jobs

PLEASE NOTE - Applications will be reviewed on a rolling basis. To apply, please send your CV and a well thought through covering letter (in one document please) detailing how you would develop the fundraising function and why your experience aligns with the role. Think of the cover letter as a fundraising approach based on the role spec and sell your skills and the value you will add! The cover letter should be no more than 2 A4 pages

Join our team and help power change in your local community.

Role: Fundraising Officer
Location: Hybrid (home-based with occasional travel to Ely and surrounding areas)
Hours: Full-time 37.5 hours/week
Salary: £27,000–£32,000 (depending on experience)
Contract: : Initial fixed-term 12 months (with potential to extend if targets are achieved)

Do you have a passion for making a difference? Are you a natural communicator, fundraiser, or relationship builder? We want to hear from you.

Ely Foodbank is a small, dynamic charity working to tackle hardship in our local communities. We don’t just provide emergency food—we also help people access financial support, essential non-food items, and advice services through our Hardship Fund.

We’re looking for a proactive and organised Fundraising Officer to help us grow and diversify our income. You’ll work across a range of fundraising activities—grant applications, individual giving, events, digital campaigns, and corporate support—helping us build sustainable funding so we can support more people in need.

Why work with us?
- Flexible hours and hybrid working
- Supportive, purpose-driven team
- Opportunity to shape a new role and make real impact

Job Description

About Ely Foodbank:
Ely Foodbank is committed to supporting people facing hardship in our communities. While we are best known for our emergency food support, we are expanding our work to include financial resilience, advice services, and our Hardship Fund which helps clients with non-food essentials.

As a small, dynamic and growing charity, we are seeking a proactive and creative Fundraising Officer who can help us develop and deliver a diverse and sustainable fundraising strategy.
_______________________________________________________________________________________________

Job Purpose

The Fundraising Officer will lead on generating income from a wide variety of sources, including community fundraising, individual giving, grant applications, events, and corporate partnerships. This role will play a key part in securing the funds needed to support our expanding services and help us meet growing demand.
Key Responsibilities:

Income Generation & Relationship Building
- Develop and deliver creative fundraising initiatives across various income streams (grants, individuals, events, corporates, community groups).
- Research and apply for funding from local trusts, foundations, and statutory sources.
- Build and maintain strong relationships with supporters, funders, local businesses, and community organisations.
- Manage stewardship journeys to retain donors and encourage repeat giving.

- Create supporter journeys that encourage long-term relationships and increased giving.

Event Planning & Campaign Delivery
- Plan and deliver Ely Foodbank-led events and manage supporter involvement.
- Support third-party fundraising activities and provide fundraising toolkits.
- Attend community fairs, school assemblies, and local events to promote fundraising.
- Coordinate annual fundraising campaigns in line with Ely Foodbank’s calendar.

- Coordinate local fundraising events and campaigns including challenge events, seasonal campaigns, and third-party events.
- Provide support and guidance to community fundraisers and volunteers.
- Represent Ely Foodbank at local events, talks, and networking meetings.

Supporter & Community Engagement
- Build partnerships with schools, churches, businesses, and local groups.
- Deliver inspiring presentations and talks about the foodbank’s work.
- Support and recognise volunteers and fundraising champions in the community.
-- Use fundraising platforms (e.g., LocalGiving) to facilitate giving and track results.
- Identify opportunities for digital innovation in fundraising (e.g., QR codes, virtual events).

Administration & Compliance
- Ensure all supporter and donation data is accurately recorded and stored in line with GDPR.
- Track income, provide financial reports, and support gift aid processes.
- Liaise with finance colleagues to ensure proper reconciliation of donations.
- Monitor fundraising KPIs and adapt strategies based on performance insights.

Organisational Contribution
- Collaborate with colleagues across the foodbank to identify funding needs.
- Contribute to the development of the annual fundraising strategy and budgeting.
- Represent Ely Foodbank at local networking and sector events.
- Stay up to date with fundraising trends, regulations, and training opportunities.

Digital Fundraising & Communications
- Create engaging fundraising content for email, website, and social media to drive online donations.
- Use tools such as JustGiving, Localgiving or other digital platforms to facilitate giving.
- Collaborate with CEO and colleagues to promote campaigns and celebrate supporter impact.

Monitoring, Reporting & Administration
- Maintain accurate records of donors, supporters, and income using CRM software (Monday).
- Monitor KPIs and report on fundraising progress to the CEO and Board.
- Ensure all fundraising activities are compliant with regulations and best practice (e.g. GDPR, Fundraising Code of Practice).

Person Specification:

Essential Skills & Experience

- Demonstrable experience of fundraising or relevant transferable skills.
- Excellent written and verbal communication skills.
- Strong organisational and project management skills.
- Proven ability to build relationships with donors, supporters, and external partners.
- Confident with digital tools including social media and CRM systems.
- Self-motivated, proactive, and collaborative.
- Alignment with Ely Foodbank’s mission and values.

Desirable Skills & Experience

- Experience with corporate, trust and grant fundraising.
- Experience in community fundraising or donor engagement.
- Knowledge of fundraising compliance and GDPR.
- Familiarity with CRM databases and digital platforms.
- Driving licence and access to a car.

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

 

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

 

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

 

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

 

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

 

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

 

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

Job Title:  Grants Officer (Associate), Europe
Location: This role is open to candidates based  in the following European countries  where we have the capacity to employ staff: France, Germany, Spain, Sweden, Switzerland. Please note we currently do not have the infrastructure to support VISA/right-to-work sponsorship and you must be living and authorised to work in these locations
Reports to: Grants Programme Manager
Employment Type:  12 months Fixed Term Contract (FTC) with the possibility of extension

Hours per week:  37.5 - 40 hours/ week (depending on location)

Compensation at an  Associate level : £40,934 - £50,759. Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. 

Closing Date: Friday 8th August  2025, 23:59 (11:59pm) British Summer Time

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/Aotearoa New Zealand, Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.

CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support. 

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

The AI Opportunity Fund:

The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a  €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future. 

Position Overview: 

At CPI we believe people are at the heart of our success. We are seeking a Grants Officer (Associate)   based in Europe to join our CPI Europe (CPIE) team. Your role is  critical  in ensuring the smooth delivery of the AI Opportunity Fund. This role is responsible for the effective administration of grants including ongoing due diligence and accurate record keeping, contributing to assessing proposals and organisations, stewarding and maintaining effective relationships with grantees and wider partners,  and ensuring compliance, timely reporting and payments. This role does not involve managing others.

Key Responsibilities: 

1. Grant Strategy & Development

• Contribute to shaping the strategy, design and execution of the AI Opportunity Fund.

• Support Management to ensure excellent donor stewardship of Google . org, building their confidence in CPIE as a thought and delivery partner.

• Work collaboratively with programme teams to gather necessary information, data, and insights for compelling letters of inquiry, grant applications and contract bids.

2. Grant Management & Compliance

• Oversee the implementation of awarded grants and contracts, ensuring adherence to donor guidelines, reporting requirements, and project targets and timelines.

• Actively manage programmatic risks and conduct ongoing due diligence on grantee and wider partners to ensure compliance. 

• Prepare and submit accurate and timely grant reports to key stakeholders in collaboration with finance and programme teams.

• Monitor grant budgets and expenditures, flagging any discrepancies or potential issues.

• Serve as the primary point of contact for grantees, fostering positive relationships,  triaging and addressing inquiries and supporting them to deliver effectively.

• Identify and escalate issues  in a timely manner, actively participate in proposing and implement solutions. 

3. DEIB & Collaborative Working

• Actively contribute to a diverse, equitable, inclusive, and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.

• Support cross-team collaborative efforts to strengthen the grants administration and monitoring systems, processes and procedures.

• Share knowledge and best practices with the team, contributing to a culture of continuous learning and improvement.

• Engage in open and transparent communication, providing constructive feedback and actively listening to others.

4. Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with current and prospective funders, grantees and wider partners, understanding their interests and priorities.

• Support the wider team to convene peer learning and knowledge exchange between grantees and wider partners.

• Represent the organisation professionally in interactions with external partners, demonstrating our mission and impact.

• Participate in relevant networking events and workshops to stay informed about trends in funding and government innovation  and to build connections.

This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve. 

Skills & Qualifications:

• Experience of  implementing grants or project management systems and processes. 

• Experience of administering and managing grants including conducting due diligence and risk management. 

• Knowledge of good grant making practice.

• Demonstrated ability to write and present clear, concise, and compelling  proposals, briefings and reports.

• Strong organizational skills with the ability to multitask  and meet deadlines.

• Excellent attention to detail and high levels of accuracy, particularly in reviewing grant guidelines and preparing financial information.

• Proficiency in using Customer Relationship Management Systems or databases.

• Ability to work independently and as part of a collaborative team.

• Strong interpersonal and communication skills, capable of building meaningful relationships  with diverse stakeholders.

• Proven ability to problem-solve and think on your feet.

• Demonstrated experience of positively embracing and adapting to change.

• Intercultural competence and proven commitment to advancing DEIB.

Salary, Benefits, and How to Apply

The salary range for this role is £40,934 - £50,759, mapped to years of experience and region. At the Centre for Public Impact, we are committed to countering pay inequality and  have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable. 

CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable;  dedicated professional development funds; generous paid leave and public holidays;  short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10-15% domestic and international travel.

We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters instead of asking for paragraph-length answers for this recruitment. We understand applicants may use tools like ChatGPT as thought partners however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of  real people  who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Friday 8th August 2025 23:59 (11:59pm) British Summer Time,  the portal closes automatically and we will not be able to reopen it.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship  

To provide appropriate emotional and practical support to women in the sex industry  and/or those who are being sexually exploited with a specific focus on those who are homeless. The women we support require intensive practical and emotional support as well as  support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health,  experience  with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will offer support through the Housing First approach, offering access to a home, alongside intensive support. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face. This post will work in close partnership with the Tenancy Management Support worker employed by Turning Lives Around.

Our services in Leeds provide support to adult women (and those identifying as women/non- binary) involved in all aspects of the sex industry or who are experiencing exploitation. The postholder will provide support to women identified as requiring or accessing intensive support. The team work to Basis’ organisational values, taking a rights-based approach and provide evidence-based services to enable and empower women to make informed choices. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling safer working practices. Services are provided within the community, on evening outreach and at venues as women determine.

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

 
 
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
 
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!

Details
 

• Salary: £28,814 per annum
• Location: London (Marylebone)
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

 
 
About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
 
About the Role

As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
 
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
 
 
Key Responsibilities
 

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

 
 
Skills / Experience Required
 

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

 
 
To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

 
 
Interview Process

• Initial telephone call, followed by a face-to-face interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

 
 
Deadline for Applications

• This is an urgent vacancy and, as such, applications will be reviewed on a rolling basis, with the role closing when the vacancy is filled, so please apply ASAP to ensure your application is considered.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Reports to: Senior Policy and Public Affairs Manager 

Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N 

PLEASE NOTE: **Applications without a Cover letter will not be considered**  

We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly. 

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.

With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members. 

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis. 

About you 

This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development. 

Ideally you will bring: 

• The ability to work accurately with a good eye for detail 

• The ability to manage multiple projects, meet deadlines and competing priorities 

• The ability to work with a range of internal and external stakeholders with varied priorities 

• A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector 

• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders 

• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members 

• A proactive and flexible attitude with the ability and drive to work independently and take the initiative 

• An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development. 

What you can expect from us 

• A supportive team environment 

• A structured development plan with training and professional opportunities 

• A collaborative working environment with exposure to innovative businesses and professionals 

• Generous annual leave with additional long service entitlements 

• A flexible working environment with paid time off for volunteering 

• Pension and Private Healthcare upon completion of probation 

• Early finish on Friday’s and lots of opportunities to play video games! 

What you’ll be doing 

The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through: 

• Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders. 

• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups. 

• Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues. 

• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.

• Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate. 

• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week. 

• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions. 

• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members. 

• Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary. 

• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders. 

Relationship Management 

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies. 

• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups. 

• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices. 

• Support the Head of Policy and Chief Executive in any external engagements. 

• Support the policy team and wider Senior Management team with other reasonable tasks as required. 

Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.  

  Hours of Work:  

• Monday to Friday – 9.00am to 5.30pm 

• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs. 

There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate. 

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This is a pivotal role, at a pivotal moment for us. We are entering a critical growth phase, which includes rapidly expanding our own operations and managing significant external partnership. As Head of Finance & Systems, you will be accountable for ensuring we have the right systems and structures in place to grow at pace without detriment to good governance.

The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained. 

You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 24 employees and anticipate growing significantly in the next twelve months. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance. 

You will oversee all financial administration, ensuring this is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

 

Key responsibilities:

• Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities

• Developing our systems strategy, including reviewing suitability of our current systems (Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc. ) and ensuring optimal use of systems, maximising automation, and using AI where appropriate.

• Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches

• Leading and developing the Finance and Office Manager and ensuring effective support from the external book-keeping team.

• Lead on creation of the annual budget, working closely with Directors.

• Advising the Chief Executive, team and Trustees, ensuring that benefits and risks of decisions are fully considered and fit with the overall financial strategy

• Oversee sound financial administration, management and governance across the organisation, ensuring robust financial controls in place and operating effectively.

• Provide leadership and guidance to all things finance related, providing mentoring and support to the team, and coaching on financial awareness. 

• Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks 

• Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the Finance & Office Manager

• Oversee production of management accounts and bespoke financial reports, including accurate forecasting, incisive analysis and accessible narrative commentary, ensuring decision-makers have the information they need. 

• Forecasting cash flow and managing the treasury position.

• Support the Partnerships & Impact team and Programme Managers with financial inputs to funding proposals and ensure restricted funds are used in compliance with grant conditions.

• Oversight of finance, governance and basic HR administration, supporting the Finance and Office Manager with high profile or complex queries, seeking specialist advice on financial or compliance matters as required

• Ensuring GDPR compliance across the organisation

• Leading an effective risk management process.

• Ensuring the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales and all financial reporting requirements.

Skills & experience:

• You have interest and belief in our mission, to improve kids’ health through improving food and food education in schools

• You have full or partial qualification through an accredited accountancy body 

• You have experience in a senior finance role (e.g., Director, Head of) in any sector, and some experience within a finance function in the 3rd sector (in particular familiarity with Charities SORP and experience of administering restricted funds).

• You have experience of audit

• You enjoy a mix of leadership and rolling up sleeves to get hands on 

• You take a pragmatic and dynamic approach to robust financial management

• You can turn complex and dry data, into clear and engaging narrative 

• You have project managed the implementation of new systems (accountancy / CRM / data) and have a good awareness of new technologies

• You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead 

• You are skilled in leading a team and building rapport with people, and strike a balance between being supportive and challenging 

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 7 weeks

First interviews will be held on Thurs 14th Aug.

Second interviews will be held on Weds 20th Aug. 

You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference.  You thrive in a role that brings people together and ensures they are set up for success.

As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.

You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.

By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.

A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.

To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.  You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.

Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Schools and Programme Coordinator / Senior Coordinator – (London and North Kent)

Salary: Coordinator/Senior Coordinator £27,500 - £33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only).

Contract: Full time permanent contract

Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking Coordinators to work in London and North Kent

Reporting to: Programme Hub Manager

About the Role:

We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.

Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.

About You

What we’re looking for in our new Coordinators(s) includes:

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.

· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes

· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people  

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 25th July 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role using the linked document on this site.

 

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.  

We have an exciting opportunity for a Wellbeing Practitioner to help delivery our social prescribing offer from Coppice Library and wellbeing Centre in Sale, Trafford

Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.

What We Offer:

· 33 days holiday a year

· A supportive, values-driven team

· Flexible working arrangements

· Ongoing training and development

· Opportunities to shape innovative mental wellbeing support

Home Ownership Officer

Salary:£36,961 pa

Hours:  Full Time (35 hours)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.

The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.

Duties will include:

• Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
• Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
• Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
• Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
• Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
• Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
• Delivering excellent customer service, ensuring all queries are handled effectively and professionally.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.

You will also need:

• Be educated to A-Level standard.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

 “This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. Further details on this can be found within the advert on our Careers page.

Do you believe in the power of people to drive local change? Are you passionate about health equity, community connection, and championing resident voices?

We’re looking for an experienced and creative Community Development Co-ordinator to bring our Highgate Newtown Community Champions programme to life.

As Community Development Co-ordinator, you’ll lead the delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and nearby estates. Working closely with local volunteers (Community Champions), residents and partners, you’ll co-produce a wide range of weekly activities that tackle health inequalities, strengthen community ties, and amplify local voices. Activities could include mental health workshops, family play sessions, health information pop-ups, gardening projects, and community cafés - no two weeks will look the same. You’ll recruit, support and nurture a team of passionate volunteers, ensuring they grow into confident community leaders.

A key part of the role involves building strong relationships with local services, schools, faith groups and community venues, and making sure resident feedback shapes everything we do. You’ll coordinate themed campaigns, facilitate listening sessions, promote the programme creatively across the estates, and track the outcomes and stories behind our impact. This is a hands-on, outward-facing role requiring creativity, adaptability and strong organisational skills. We’re looking for someone who is a natural facilitator and relationship-builder, with a passion for health equity and social justice. Based at Barnes House with some hybrid working from home, you’ll also be regularly out in the neighbourhood - walking, talking, connecting, and helping residents lead change where it matters most.

About the role

You’ll lead the coordination and delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and surrounding estates. Working alongside local volunteers (Community Champions), residents and partners, you’ll co-produce weekly activities that tackle health inequalities, build community connections, and amplify local voices.

From mental health workshops to family play sessions, health info pop-ups, community cafés, gardening projects, and seasonal events, no two weeks will look the same. You’ll nurture volunteer leaders, build partnerships, and ensure resident feedback drives everything we do. This is a hands-on role with space for creativity, innovation, and real local impact.

What you’ll do

• Recruit, train and support a team of passionate Community Champions
• Deliver weekly activities that support wellbeing, connection and access to services
• Coordinate themed health campaigns and estate-based events
• Facilitate community voice panels and listening campaigns to gather insights
• Build strong partnerships with local services, schools and faith spaces
• Promote the programme creatively across estates – from WhatsApp to window posters
• Track outcomes and share the story of local impact

About you

We’re looking for someone who is:

• A brilliant community organiser with a track record of co-production
• Passionate about health and social justice, with knowledge of health inequalities
• An excellent people-person – great at relationship building, facilitation and motivation
• Organised, proactive and confident managing multiple projects
• Experienced working with diverse communities, ideally in Camden or similar areas

Bonus if you have:

• Training in MECC, Mental Health, or First Aid
• Experience in grassroots comms or digital community-building
• Links to Highgate Newtown or surrounding neighbourhoods

Where you’ll work

Working from either Barnes House or from home, you’ll have activities across:

• Whittington Estate
• Brookfield School
• Estate green spaces and local TRA halls
• Churches, mosques and community rooms

You’ll be out and about in the community – walking, talking, listening and delivering.

Why join us?

You’ll be joining a growing borough-wide movement of Community Champions helping to shape healthier, more connected neighbourhoods from the ground up. This is your chance to lead a programme that’s truly community-powered and make a difference where it matters most.

To find out more and apply, please visit our vacancies page.

Closing date: Midday on Monday, 21st July 2025.

First interviews: Thursday, 24th July 2025.

Second interviews: Thursday, 31st July 2025.

This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.

The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.

This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.

Main duties

• Strategic leadership to alumni engagement, including:
  • Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
  • Managing budget and project timelines to ensure projects are delivered effectively
  • Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community

• Alumni Engagement and Volunteering:
  • Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
  • Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
  • Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
  • Managing the online alumni platform (STA) and its integration with other platforms .
  • Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
  • Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust

• Programme management and Alumni Support:
  • Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
  • Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
  • Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
  • Overseeing the development of content and activities to support young alumni transitioning to HE
  • Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
  • Ensuring appropriate systems and processes are in place to manage programmes and events for alumni

• Alumni Giving and Relationship Management
  • Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
  • Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
  • Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
  • Identifying potential mid to high level alumni donors and working with the Development team to cultivate
  • Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners

• Team Management:
  • Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
  • Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
  • Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
  • Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
  • Member of extended-SLT

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
• Has experience working within or an understanding of the not for profit sector and/or the education sectors;
• Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
• Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
• Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
• Building relationships with significant, diverse stakeholder groups
• Experience of managing volunteers and volunteer stewardship
• Excellent verbal and written communication and strong analytical skills
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Working collaboratively across teams and within a small team
• Line management and leadership of a small team
• Adapting to new opportunities and trialling new initiatives
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Has experience of building philanthropic support through alumni
• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
  • Salary: £60,000-£64,000 per annum
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check will be required

Interviews

Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.