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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted today
Top job
The Hepatitis C Trust, Leeds (Hybrid)
£27,100 per year
Are you looking for a meaningful role that creates real change in underserved populations across West Yorkshire?
Posted 6 days ago
Top job
Single Homeless Project, London (On-site)
Fixed at £27,007.50 per annum
Support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives.
Posted 1 week ago
Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
Help us fight poverty inequality!
Posted today
Closing tomorrow
Sheffield Hospitals Charity, Sheffield (Hybrid)
£58,000 - £65,000 per year
Posted 1 day ago
Closing in 3 days
Barnardo's, Bourne, Lincolnshire (On-site)
£12.60 per hour
Posted 1 week ago
The King's Trust, Leeds (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 2 days ago
Devon Federation of Young Farmers' Clubs, EX6 6JH (On-site)
£38,000 - £42,000 per year
Posted 2 weeks ago
Four Greens Community Trust Family and Wellbeing Hub, Plymouth (Hybrid)
£50,000 - £56,000 per year
Looking for a new challenge? Four Greens Community Trust is seeking an exceptional CEO to lead it in its phase of its growth and development
Posted 2 days ago
Page 12 of 23
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work