Assistant Operations Manager – Youth Services
NCVS in the centre of Nottingham, with travel to other sites when necessary
Full Time – 37.5 hours per week to include evenings and weekends when necessary
£35,000 - £37,000 per annum
Do you possess business acumen coupled with a passion for seeing young people achieve their full potential? Could you lead, manage and engage a team to provide excellent services?
Our service users and staff team need your knowledge and experience. Do you possess the ability and desire to “roll up your sleeves” and get involved with the day to day activities across the department? Are you a strong people manager with experience in recruitment, training and managing performance? Do you have what it takes to lead our Youth Services Team across Nottinghamshire YMCA, YMCA Newark and Sherwood, and YMCA Goole, The Youth Zone Charity and Street Pastors? We’d love to hear from you.
Our Youth Service Team provide youth programmes, outdoor education, digital media and arts programmes, as well as school enrichment and NEET programmes in the Nottingham, Goole, and Newark areas. We provide a quality assurance service to Youth Service provisions in line with Department of Education Regulations and OFSTED Guidelines.
In this exciting new development in this new role as Assistant Operations Manager, you will support our Operations Manager to manage and directly deliver youth work to a range of young people, developing positive relationships with diverse communities, funders and commissioning bodies, whilst managing complex budgets.
An in-depth understanding of safeguarding is essential. You will have a minimum Level 3 or Diploma Youth Work qualification, and you will also be an excellent communicator which will enable you to relate and engage with our young people. It is essential that you have your own transport and a full driving licence, as you will need to travel between sites
If you are ready to use your expertise and skills to help young people in Nottingham, apply today.
This post is subject to a satisfactory enhanced DBS check (which we will pay for) and registration with the DBS Update Service.
Closing date: Friday 6th November 2020 at 9am.
Interviews to be held: As soon as possible after the closing date
Nottinghamshire YMCA is committed to promoting diversity and practicing equality of opportunity
Nottinghamshire YMCA is committed to the protection of children and vulnerable adults
(part time voluntary role)
Can you help us change lives?
We are looking for volunteers to join our board of trustees to help lead the charity and support the management team in developing our services and securing the vital resources we need to meet demand.
We seek four enthusiastic individuals who can spare a few hours a month alongside any existing role or commitments to make our board up to 15 people. Our aim is for a diverse board who represent our population and all those that use our services. No specific skills or experience required, but ideally applicants will live, study or work in or nearby the areas we service.
Our board comes from many different backgrounds. What they all share is a passion for representing the local community and the diversity of clients who benefit from our free and impartial advice.
This is an unpaid role but all reasonable expenses are reimbursed. A role as trustee can provide you with a great deal of experience and satisfaction, the opportunity to develop your skills, and utilise any expertise and knowledge to benefit the local community.
“I really believe in the work we do as trustees - supporting and overseeing an organisation that truly makes a difference to local people's lives.” Linda, trustee
Who we are.
Citizens Advice is a network of 300 local independent charities, and Derbyshire Districts (covering residents of Amber Valley, Derbyshire Dales, Erewash and High Peak) is a well funded and high performing member with over 150 staff and volunteers.
Last year our advice helped people in crisis stay in work, prevented families being evicted from their homes, helped thousands of people tackle crippling debt and enabled people to access the welfare rights they are entitled to. In addition, we provide free advice on everything from neighbour disputes to consumer rights.
We know just how important our services are for local people, and this has never been more evident than now as we all strive to cope with the impact of the coronavirus (COVID-19) pandemic.
We would love to hear from you.
We welcome local applicants from any background who want to help us make a difference. If you have recent experience with fundraising, communications, HR or ICT we are particularly keen to hear from you.
Closing date for applications: 9am, Monday 2 November 2020
Interviews will be held: Monday 9 November 2020 via Zoom
About FareShare Midlands
FareShare Midlands is a local charity fighting food poverty by tackling food waste. We source food that is surplus to requirements - from suppliers, retailers and manufacturers - and rely on an army of volunteers to help redistribute this food to local charities and community groups who provide meals and food parcels to vulnerable people. Our food reaches many, including individuals who are homeless, unemployed, socially isolated, school breakfast clubs, community centres and those recovering from addictions.
Right now our food is distributed to 450 frontline charities reaching more than 35,000 vulnerable people every week, but we want to do more!
FareShare Midlands’ Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Fighting hunger, tackling food waste
Main purpose of this role
As a Community Coordinator, your role will focus on the growth and sustainability of our network of community food groups in the region. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining our membership, income, and raising awareness of FareShare Midlands with partners and stakeholders and the wider public.
Location and hours
Initally we're looking for someone to commit 22.5 hours each week, with the intention that this becomes a full time role from March 2021.
The successful candidate can be based anywhere in the Midlands, but with the knowledge that this role will focus on developing the eastern side of the region and frequent travel will be required (when appropriate and taking account of Covid-19 restrictions). Everyone at FareShare Midlands is assigned a warehouse base in either Nottingham, Leicester or Birmingham, but it is expected that this role will have a mix of home working and working from a warehouse base.
Duties and Responsibilities
- Retain, develop and grow Community Food Membership for FareShare Midlands across the east of the region.
- Recruit new Community Food Members ensuring high standards of customer care and establishing sustainable member networks.
- Ensure income and growth targets for Community Food Membership are met.
- Work closely with FareShare Go to promote a “One FareShare” offer for our members that enhances shared learning and offers the best possible customer service
- Support the Development Managers and fundraising team with funding bids in the geographic areas you cover.
- Support the implementation of high quality customer care protocols and processes towards our Community Food Members.
- Ensure record keeping and database systems are up to date.
- Work cross functionally with internal teams, particularly the operations team and the finance team, to ensure all elements of membership link together for excellent customer service.
- Develop and maintain strong working relationships with key stakeholders.
- Monitor standards of customer service to existing members.
- Support communications, PR and Marketing in line with the function needs.
- Ensure impact data on development activity is captured, reviewed and reported.
- Carry out any other duties as may be required in order to maintain service for FareShare Midlands.
Person Specification
Essential Experience, Skills & Qualities
- Experience of developing sustainable membership and/or partnerships.
- Excellent communication skills, particularly in writing proposals, presentations and reports.
- Established numeracy skills with excellent attention to detail.
- Proven ability to form good working relations, both internally and externally
- Ability to work on own initiative and to meet objectives and tight deadlines under pressure
- Strong organisation skills
- Good research skills with experience of identifying quality new leads.
- Computer literate – Microsoft Word, Excel, PowerPoint.
- Ability to work in collaboration with internal teams and external stakeholders.
- Computer literate – Microsoft Word, Excel, PowerPoint.
- Can drive and have access to a vehicle – willing to travel (there will a fair amount of travel required)
- Ability to work flexible hours in accordance to charity needs
- A moral commitment to FareShare core values as an organisation
Desired Experience
- Degree or higher in environmental, sustainability or development fields
- Established experience in securing new business and income generation and/or business development.
Closing Date is midnight, 1 November 2020
Interviews will be held virtually on Thursday 12 November 2020
The client requests no contact from agencies or media sales.