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Head of Safeguarding
Circa £55,000 pa
Location: UK – flexible
Flexible working arrangements considered
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets. Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
With projects currently in the UK, India and Tanzania we work to ensure every child can thrive away from a life on the streets.
Safeguarding is pivotal to all that we do.We are proud of our safeguarding culture and the highest standards of practice that we have developed across the Railway Children Group.We are looking for a leader who is as passionate about the safety and well-being of children as we are to help us to sustain, but also to grow and develop our safeguarding culture and practice to even higher standards.
The role
In this role you will provide strategic leadership and governance of a transparent safeguarding culture across all the Railway Children Group’s operations and support services. Overseeing all areas of safeguarding across our work, you will support colleagues to fully embed effective and robust safeguarding practice and compliance into our work.
About you
With your extensive experience of leading on and working with safeguarding and child protection systems and a proven track-record of implementing safeguarding strategy, policy and practice you will recognise that your values-led management style will lead to the embedding of a safeguarding culture across all our work.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing date: 27 April 2026.
First interviews will take place on Thursday 7th May 2026, with second interviews scheduled for Thursday 14th May 2026.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women-only post (Section 7(2)(d) applies)
Team Leader – Domestic Abuse Safe Accommodation (Cheshire West and Chester)
Salary: £28,444 per annum
Hours: 32 hours per week
Contract: Permanent
Closing date: To be confirmed
About WHAG
WHAG is a leading charity delivering high‑quality, trauma‑informed support to women, men and families affected by domestic abuse, sexual violence, homelessness and relationship breakdown across the Northwest. Our work is rooted in empowerment, choice, strength and change, supporting people to rebuild their lives safely and independently.
The Role
We are seeking an experienced and motivated Team Leader to lead and coordinate our Domestic Abuse Safe Accommodation Service in Cheshire West and Chester. Reporting to the Operations Manager, you will provide strong operational leadership, ensure high‑quality service delivery, and develop effective partnerships with local agencies and stakeholders.
You will support and supervise staff, oversee casework quality, manage risk, contribute to service development, and ensure contractual and safeguarding requirements are met. This role includes participation in a 24/7 on‑call rota and occasional evening and weekend work.
Key Responsibilities
About You
You will have:
Essential Requirements
What We Offer
WHAG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We welcome applications from all sections of the community.
UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.
To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish.
As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.
Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.
We find social entrepreneurs with bold solutions to today's challenges.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact & Communications Coordinator
Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)
FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.
About Us
FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.
Key Responsibilities
About You
You will have:
Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.
Key Benefits
How to Apply
Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity
The client requests no contact from agencies or media sales.
Learning Disability Community Leader, L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Thursday, 16th April, at midday
Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
Key essential criteria
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche London here.
Additional details about L'Arche can be found here.
Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and include a cover letter via our online application form.
The closing date is: Thursday, 16th April at midday
First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.
Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a glance
Lifecentre is a charity providing specialist therapeutic services to survivors of rape and sexual abuse. We work from three in-person locations across West Sussex, as well as online and by telephone or email.
We are looking for an experienced therapist, ideally accredited (or working towards accreditation) with BACP, UKCP, BAPT or ACC. Management and safeguarding experience is desirable.
You will be competent in trauma work with people who have experienced rape or sexual abuse and able to demonstrate a solid foundation in delivering three-phase trauma therapy.
We provide:
We have multiple roles available across our catchment area for a caseload of 10 clients over 2 days, including:
These roles are offered on a self-employed basis.
Session fee: £32.48 per 1.5-hour session (60 minutes therapy + 30 minutes admin).
* Applicants for the remote delivery role please note: Although Lifecentre already delivers therapy online successfully, we are exploring opportunities to expand our use of remote-only therapists to sustainably increase our clinical capacity. Applications from therapists based outside of our catchment area are welcome.
The successful candidate will initially be offered a closed caseload of 10 clients. Following completion of this caseload, we will review the arrangement and consider continuation.
There may also be scope for some evening appointments within this role, subject to confirmation.
The client requests no contact from agencies or media sales.
Events and Community Coordinator - Remote (UK based) – 0.8FTE
The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists.
Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors.
We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential.
Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership.
The Role
This is a role for someone who enjoys making things happen and bringing people together.
As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows.
You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy.
Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027.
Key Responsibilities
About You
You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving.
You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus.
Why Join Us?
The client requests no contact from agencies or media sales.
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.
Surrey Community Action
Chief Executive Officer
35 hours per week, mostly office based but with some scope for working remotely.
Based in Burpham, Guildford, Surrey
The role is subject to a satisfactory DBS check.
£62,000 for a 35-hour week
5% employers pension contribution
25 days annual leave plus three days over Christmas
Employee Assistance Programme
About Surrey Community Action
Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.
About The Role
We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.
As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.
You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.
You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.
This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.
If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.
No two days will be the same, but there are some core parts of this role.
About You
The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.
To do this, we need someone who embodies the following attributes, skills and experience.
You will have:
You will be:
These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.
The Nuts and Bolts
The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.
Our offices are in Guildford, Surrey
We are committed to continued professional development and will support you to develop your skills even further.
The role is subject to a satisfactory DBS check.
The salary for this post is £62,000 for a 35-hour week.
We also offer:
We can only accept applications from candidates with the right to work in the UK.
The client requests no contact from agencies or media sales.
1. JOB TITLE: Grant Officer (Sustainable Future)
Contract: 2 year fixed-term, 35 hours per week
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £46,036
2. MAIN PURPOSE AND SCOPE OF THE JOB
To support the management, administration and development of the Sustainable Future grant programme and occasional related initiatives.
Assess and critically appraise project ideas, using sound judgement to provide clear, constructive guidance to prospective applicants.
3. POSITION IN ORGANISATION
Reports to: Sustainable Future Programme Manager
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 GRANT PROGRAMME MANAGEMENT SUPPORT
To work within organisational strategies and policies, and in accordance with the priorities and guidance as specified by the Programme Manager:
4.2 GRANT PROGRAMME ADMINISTRATION
5. GENERAL RESPONSIBILITIES
The client requests no contact from agencies or media sales.
Job title: Head of Global Development, Asia
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)
About the role:
Here at Imperial College, we are recruiting a Head of Global Development, Asia to join our brilliant team. Reporting to and working closely with the Director of Development: Principal Gifts and Global, this is a new position which will help deliver our first university-wide fundraising and alumni engagement campaign.
What you will be doing:
As Head of Global Development, Asia, you will lead our development efforts across Asia, helping to shape and deliver the College’s philanthropic strategy in the region. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.
What we are looking for:
This position is an opportunity for either an experienced fundraiser or an individual with business or relationship development experience in the region. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia would be advantageous.
This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across Asia – one of the most exciting regions for philanthropic fundraising - connecting them to Imperial’s world-leading research and innovation ecosystem. We hope to hear from you!
What we can offer you:
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Thursday 16 April 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
Head of Marketing
As part of our client’s 45th anniversary and plan for the future, we are now seeking an experienced Head of Marketing to help lead the charity into its next phase of growth.
This is a dynamic, hands-on role for someone with proven experience in a similar marketing leadership position, ideally within the charity or social-care sector.
Position: Head of Marketing
Location: Ealing/Hybrid
Hours: Full-time
Contract: Permanent
Salary: £41,000 – £45,000, dependent on experience
Closing Date: 27th April 2026
About the Role
This is a blank canvas opportunity for an ambitious marketing leader to build the marketing function from the ground up. As Head of Marketing, you will lead the marketing, communications and fundraising activity, with the freedom to design the strategy, shape the brand and messaging, and create the systems and campaigns that will support future growth.
You will strengthen the digital and social media presence, build effective systems to engage supporters, and develop meaningful partnerships with sponsors and funders.
You will also have the opportunity to work with a much-loved and well-established brand in the local community, helping to grow its reach and impact. Working closely with the leadership team, this role is ideal for a strategic thinker who also enjoys rolling up their sleeves, able to achieve results within budget constraints and motivated to make a tangible difference to the community.
Key areas of responsibility include:
Join a supportive, friendly team with a strong sense of purpose, with flexible working arrangements and the chance to shape and grow marketing, partnerships, and engagement across a diverse range of organisations and community groups.
About You
We’re looking for an experienced marketing professional with a strategic mindset and a hands-on approach.
You will have:
About the Organisation
For over 45 years, the charity has been at the heart of the West London community, supporting children with Special Educational Needs and Disabilities (SEND) and their families. A community-focused charity driven by compassion, inclusion, and the belief that every child deserves the opportunity to thrive. Services create real, lasting impact helping children grow in confidence and ensuring families feel supported, understood, and connected.
Our client is an equal opportunity employer and welcomes applications from individuals of all backgrounds and values diversity and inclusion in the team. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
You may also have experience in areas such as Marketing, Communications, Head of Marketing, Head of Communications, Marketing Manager, Marketing and Communications Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Performance Strategy and Insight Director
Contract type: Permanent, Full time, 35 Hours per week
Location: London, UK
Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Salary: £81,510 per year with excellent benefits
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the role
The Performance, Strategy and Insight Director plays a critical role in the strategic operation of the Communications and Fundraising Directorate, by driving data and insight led decision making, strategic direction setting, and smooth operational delivery ensuring we are working effectively and efficiently to drive greatest impact.
The role will ensure data and insight is put at the heart of our work, by leading strong and effective CRM and data analytics functions, and that teams across the directorate are supported with clear directorate wide plans and strategy.
To be successful, you will need:
Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid’s mission and values, and a working style that reflects these;
Alignment with WaterAid’s values and a commitment to driving Diversity, Equality and Inclusion
Experience of working within or with Senior Leadership Teams and influencing at an Executive Leadership level
Extensive experience of working in CRM systems (and the associated data pipelines and third-party integrations), data, insight, strategy and planning - successfully leading high calibre teams focussed on providing strategic direction and driving performance
Experience managing technology providers and delivery partners, including setting direction, overseeing performance and value for money, and shaping effective long-term supplier relationships.
Proven experience of being accountable for data quality and ensuring high standards are maintained and represented within wider organisational data governance.
Although not essential, we’d prefer you to have:
Experience working in international development nonprofit organisations, with insight into the external landscape, sector trends and the challenges faced by global INGOs
View the full job description here
Closing date: Applications close 12 PM UK time on 13th April. Interviews are expected to take place week commencing 20th April.
*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Our benefits
UK Benefits:
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Job Title: Supporter Care Officer
Contract: Fixed Term Contract until 1 April 2027
Hours: Part Time – 4 days a week (ideally Tuesday to Friday)
Salary: £22,248 per annum (FTE £27,810)
Location: Based in our Andover Office in Hampshire
Join us in Beating Macular Disease
Are you an experienced Customer Service Administrator who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Supporter Care Officer will ensure supporters, donors, volunteers and members of the public have a positive and memorable experience of contacting the Macular Society by coordinating across colleagues and partner organisations to deliver an exceptional level of customer care that deepens relationships with our supporters.
This role part time 4 day a week (ideally Tuesday to Friday) 9:00am to 5:00pm with one hour break, on a fixed term contract until 1 April 2027.
If you have great Customer Service Skills, then we would love to hear from you!
Do you have
• Proven experience in a customer care role
• Experience of handling a large volume of calls and emails, with a good telephone manner
• The ability to empathise with others and handle difficult situations with sensitivity and diplomacy
• Proven experience of analysing, investigating and resolving complex complaints and enquiries as well as processing and analysing data
• Excellent team working and collaborative working skills and the ability to develop effective partnerships as well as work independently under own initiative
• Ability to multitask and prioritise multiple projects and work streams with an openness to take on additional tasks, as and when required
• Strong IT skills including Word, Outlook and inhouse databases.
• A positive can do and hands on approach.
In return we provide a great working culture, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
Please view the full job specification on our website.
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
Closing date: 26 April 2026
Interviews: Wednesday 6, Thursday 7, and Friday 8 May 2026
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Director:
A new post at the Longford Trust, created at an exciting time of growth and development for the charity.
- A 3 day-a-week role;
- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;
- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;
- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.
Responsibilities
- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.
- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;
- Working with other SMT members when needed in delivering their specific programme areas.
Person specification
Essential qualities you need to be able to demonstrate:
- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);
- senior management background either in a charitable organisation or in a relevant area;
- an entrepreneurial approach;
- proven leadership skills and ability to represent the trust in public settings;
- track record in expressing yourself clearly and persuasively in writing;
- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;
- up-to-date financial and digital literacy.
Values
Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:
- A firm belief in the power of education to change lives;
- A passion for second chances for those with lived experience of prison;
- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;
- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.
Who we are and what we do
The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure
Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.
The client requests no contact from agencies or media sales.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life.
This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you. For full information, please download the Job Pack.
Please provide an up-to-date CV and a covering letter explaining how you are a good fit for the role and can meet the criteria in the person specification. Please send this to recruitment. Any application sent without a covering letter won't be considered.
The client requests no contact from agencies or media sales.