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United Response, Darlington (Hybrid)
£46,355 per year
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Page 1 of 104
Darlington, Darlington (Hybrid)
£46,355 per year
Permanent, Full-time
Job description

Who are we?

United Response is a leading national disability charity that provides support to young people and adults with learning difficulties, autism, mental health needs and physical disabilities. Our aim is to ensure that we provide the people we support with everything they need to live their best life. Person centred support is at the heart of what we do and it’s vital that our Area Managers share that passion and drive to help others.

What would you be doing?

As the Area Manager you will:

  • Ensure that high standards of support are provided across the area
  • Manage internal and external Stakeholder relationships including local authorities and the families of people we support
  • Ensure that CQC guidelines and recommendations are adhered to
  • Manage and monitor budgets
  • Work closely with the Northern Senior Leadership Team
  • Provide direction and support to management colleagues
  • Be a source of inspiration to staff of all levels throughout the area
  • Ensure that United Response’s values and standards are reflected in all areas of our work

What we need from you…

Firstly, we need someone with the three P’s, professionalism, personality and passion!

This role requires you to have a keen eye for detail and you must be comfortable with collating key business data and management information and know how to use it effectively. The financial and business aspects of running an area are a key aspect of the role so you must be confident in your ability to identify potential areas of improvement to maximise the efficiency and quality of support delivered within the region. You will need good planning organisation and prioritisation skills to ensure this outcome, and a solutions focused approach to problem solving.

United Response expects its Area Managers are able to lead in the implementation and development of good practice so it is essential that you do have previous experience of leading staff to support people with learning disabilities, and modelling what good practice looks like. You will also be responsible for a range of other services including outreach support, those with complex health needs, and autism, so experience of leading in a range of social care settings would be an essential part of the role. A level 5 Diploma in Heath & Social Care or the willingness to complete this is would be an advantage.

As Area manager you will be mentoring & supporting an area team of around 140 staff therefore it is essential that you have good listening and communication skills which will enable you to build effective and lasting relationships. You will be supported by a team of 8 Team Mangers and 3 Service Managers with a wide range of skills and knowledge of the people we support. You will be in a unique position being able to lead and direct positive outcomes for the people you support, and see first-hand the motivational work our teams provide on a day to day basis.

United Response are committed to valuing all staff input and work hard to ensure their wellbeing, therefore you will need to be creative in ensuring the area teams are able to feel that value and appreciation.

Working for United Response is not simply a job it is a career where staff are encouraged to progress and upskill in whatever direction they choose, therefore you should be able to provide the direction and support that encourages this. You should also be able to identify and plan ahead to mould and shape our leaders of the future.

As the area covers a large geographical region you must be able to manage staff remotely and to be considered it is essential that you hold a full drivers licence and have access to your own vehicle.

What’s in it for you?

Along with immense job satisfaction and the opportunity to positively impact people’s lives, you will receive:

  • £4790 car allowance
  • 25 days annual leave (increasing after 3 and 5 years’ service)
  • Pension contribution
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Fully paid training and access to nationally recognised qualifications
  • Travel to work scheme (season ticket loan)
  • Access to an online shopping platform with discounts from over 3,500 retailers
  • The opportunity to be part of our UR Stars Recognition Scheme
  • £3500 registered managers allowance upon registration with CQC (this only applies for duration of registration)
  • We will provide you with a Laptop and Mobile phone.

Diversity Statement

United response values and celebrates the diversity of its staff, the people we support and families. We are committed to achieving a fully inclusive environment that is free from discrimination to ensure that everyone feels safe, supported and has their voice heard.

We have set up a forum and specialist interest groups on diversity so that all staff can have their say.

Our aim is to strengthen our commitment to diversity further by making sure that the demographic profile and characteristics of people who work at United Response are reflective of the communities we work within.

Keeping you safe

In these extraordinary times we know that the safety of our staff and the people we support is vital - this is why we are doing everything we can to ensure that everyone connected with United Response is confident that they are working and living in COVID secure conditions.

As part of the fight back against COVID we do provide full PPE and all our front line staff are tested regularly and are also encouraged to have the vaccine.

This position is subject to an enhanced DBS Check, the cost to be met by United Response

Posted on: 27 May 2022
Closing date: 26 June 2022 at 23:59
Job ref: AM - Darl
Tags: Social Care/Development,Care Management