Are you passionate about technology? Do you want to play a key role in helping us meet future challenges?

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 14,000 dogs; we never put a healthy dog down.

The IT department is at the beginning of a multi-year digital transformation programme, consolidating, replacing, and implementing new systems to ensure we can deliver on our ambitious objectives, and keep supporting Dogs in the future.

As an Enterprise Architect you will be at the forefront of the programme playing a pivotal role in building the charity’s technology strategy, processes, and information technology roadmap. Working closely with colleagues and external partners you will ensure that technical solutions meet our business needs and empower our people and teams to deliver on our mission and vision. Business partnering with senior stakeholders, you will champion innovation and challenge conventional wisdom to drive digital transformation forward.

This is a hands on role, setting the enterprise architecture, but also playing the solutions architect for our core systems. The role will ideally be suited to a strong solutions architect with several years of experience in a data driven CRM environment, ideally utilising Salesforce who is looking to step up into an Enterprise Architecture role but still has the desire to get down into the details when required. As well as Salesforce, Dogs Trust will be implementing Informatica, SnowFlake and Tableau as their future data platform so experience in any of these technologies will also be advantageous.

TOGAF certified, you will possess a degree or equivalent qualification in a computer science discipline. With significant experience in integrating complex infrastructure solutions you will have strong experience in business processes and performance modelling, benchmarking, and financial analysis. 

So, if you are looking to channel your passion for architecture whilst making a difference to our mission, we would love to hear from you.

The role will be remote initially as we continue to be home based under COVID-19. However, the candidate should be able to commute into our London office in the long term. There is also occasional travel to our rehoming centres across the country in the long term.

We are seeking a pro-active and experienced charity communications professional who can strategize to both develop and deliver a step change in our communications using available technology to improve our grant giving and share our collective learning with the wider educational sector. BFSS is currently on a journey of change, dramatically improving communications to further engage our grantees and members and share our collective learning with the wider educational sector is integral to this journey. 

BFSS was formed in 1808 by Christian social reformers to carry on the work of Joseph Lancaster, a pioneer of school and teacher education.  BFSS is now a non-religious grant giving charity and is working towards its vison of educational opportunity for all by supporting small and medium sized charities to address educational disadvantage in the UK and around the world. We make annual grants of around £900,000 per annum to UK registered charities and educational establishments. We are a membership charity with other 150 members from the not for profit and wider educational sector. Our income comes mainly from our investment portfolio so we it do not at present engage in fundraising.

BFSS has a small team part-time members of staff comprising of a Director, Grants Manager and Grants Assistant.  Although we are expecting this to be a freelance position we would like the Communications Manager to become an integral part of our close knit team. We have estimated that our new Communications Manager will need to be able to dedicate at least 40 days per year to support BFSS. The workload will vary at different times of the year according to the BFSS annual cycle of activities.

Please note: This role can based in Bangladesh, Bolivia, Burkina Faso, Kenya, Laos, Madagascar, Nepal, Nigeria, Philippines, or Zimbabwe.

Passionate about safeguarding, as well as making a contribution to effecting change at a global level for and alongside people with disabilities and their communities? If so, we’d love to hear from you.

Safeguarding is an organisational priority. In a newly created role, the Safeguarding Manager will lead on maintaining and implementing the safeguarding policy and associated protocols and procedures within the CBM Global Federation. The key responsibilities will combine elements of policy and procedure development, capacity building, monitoring, safeguarding report handling, management and investigation, and enforcing compliance and accountability.

To be successful in this this role you will establish a comprehensive safeguarding system, and build capacity to enable staff and entities within CBM Global understand and fulfil their responsibilities with regards to safeguarding. In addition, you’ll establish a network of trained and capacitated focal points, and effectively manage all safeguarding incidents.

You’ll also use your relationship-building skills to proactively network within the sector and contribute to relevant discussions and debates

If you can see yourself providing a deep commitment to the vision of CBM Global and are sympathetic to our Christian values, we look forward to receiving your application.

Based:  Our preference is for the post holder to be based in one of CBM Global’s programme countries. These are: Bangladesh, Bolivia, Burkina Faso, Kenya, Laos, Madagascar, Nepal, Nigeria, Philippines, and Zimbabwe.

Hours:  Full-time.

How to apply:  Please click the Apply on Website button on this page to visit the CBM UK website for more details. Recruitment Pack and Application Form attached here for reference.

Closing date:  Sunday 20 December 2020

PAPYRUS is the national UK charity dedicated to the prevention of suicide
and the promotion of positive mental health and emotional wellbeing in young people.

DESIGNATION: Regional Manager (London) Fixed Term 12 Month Contract

HOURS: 36 hours per week (incl. unsocial hours, some weekends and evenings)

SALARY:                                NJC Scale SCP 29-32 (£32,029 - £34,788) plus 17.5% London weighting & 5% pension contribution

LOCATION: London office with regular travel across London and to Warrington, Birmingham and Cardiff as required

RESPONSIBLE TO: Head of Programme Development for England

ACCOUNTABLE FOR: Community Development Officers/Trainers, Administration Officer and local volunteers in region

PURPOSE OF POST

• To identify and engage local communities and key partners across the region
• To contribute to financial sustainability of the charity in the London region
• To raise the profile of PAPYRUS in London by:
  • Training delivery and awareness raising
  • Community engagement projects
  • Volunteer/member engagement
• To motivate support and develop the staff and volunteers based in the London area

Please read through the full job description and person specification found on our website before applying. Once completed please send your aplication to our HR department.  Please do not send your CV as this will not be considered as part of your application.

PAPYRUS is committed to safeguarding and requires all employees and volunteers to share this commitment. Therefore, an enhanced DBS check is required for this appointment.

PAPYRUS is an equal opportunities employer. We particularly welcome applications from black and ethnic minority candidates due to under representation within our organisation.

Join our training team and help us deliver our new and innovative partnership service, Mindful Resilience.

Mindful Resilience is a new and exciting, partnership initiative which will enable professionals working in health and social care networks to engage in sector leading training to raise awareness of the health risks associated with gambling/ gaming harm, digital addiction and unhealthy online behaviour.

We are seeking a candidate to provide operational management to the training team as well as support the strategic activities of the programme. An individual who has experience of leading on the development, delivery and evaluation of co-produced training programmes for customers within the health or addiction sectors. will be ideally suited to this role.

Our ideal candidate will have experience of using services or working with health professionals and be committed to improving health care practice through continuing professional development and training. They will have experience of managing and coordinating a team of trainers or health care workers and a passion for learning and development that is co-produced and informed by lived experience. 

If you have a genuine commitment to our vision and would like to join us in our mission to reduce gambling related harm and build more resilient communities we would love to hear from you.

The successful applicant will work with a dynamic, passionate Team, within a very well established and needed female only registered Charity, Tomorrow’s Women Wirral. As Business Development Manager you will be responsible for ensuring the efficacy and efficiency of business operations as well as shaping strategic goals for the future. As an ideal candidate you will be well-versed in all business matters.  You will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the Charity’s vision and culture, with the goal to ensure the sustainability of the Charity’s activities and to drive development  and long-term success whilst always keeping the aims and values of the Charity at the forefront.

Main Duties & Responsibilities

(Please note, this job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.)

• Adhere to direction set by the Board of Directors/Trustees and CEO.
• Work closely with the Board of Directors/Trustees, CEO and Treasurer in the production of business plans, financial forecasts, and policy updates, and provide feedback on strengths, weaknesses, and areas for improvement. 
• Deputise for CEO in her absence.
• Work as part of a Motivational Management Team.
• Support the work of employees to improve efficiency, effectiveness, safety and wellbeing.
• Gather, analyse and interpret both external and internal data to assist in the production of reports required.
• To develop and lead a Bid/Tender Writing Team providing tools and techniques to convert business ideas into an actionable plan to increase finance and growth.
• Develop and maintain excellent working relationships with financial partners, Landlord, Public or Third Sector Grant fund holders, to facilitate an effective client financing process.
• Deliver a strong Business Plan and Model to develop and strengthen Tomorrow’s Women’s move towards business sustainability, creation and expansion. 
• Ensure adherence to legal rules and guidelines, and compliance with the regulations and procedures of the Charities Commission and Company Law.

Job Specification

• Proven experience as Business Development Manager or relevant role.
•  Appropriate degree/diploma or higher.
• Qualifications in Income Generation/Bid Writing/Leadership & Management and proven evidence of this.     
• Strong financial and business planning/growth expertise with a thorough understanding of diverse business processes and strategy development.
• Excellent organisational and leadership skills.
• Outstanding communication and interpersonal skills and abilities.
• Excellent knowledge of MS Office, databases, Tendering processes, and information systems.
• Good understanding of research methods and data analysis techniques.
• Commitment to, and understanding of, the work of our Charity. Ensuring Tomorrow’s Women’s ethos of client-focused delivery, innovation and social value is demonstrated to clients, partners, stakeholders, and funders.
• Flexibly and sensitively challenging in approach.
• Contributing to the continuous improvement of Tomorrow’s Women, sharing best practice and ideas required.
• A good sense of humour!

Music, it’s in our DNA. We use the power of music to enrich the lives of people affected by life limiting illness, isolation or disability and we are the largest music therapy charity in the UK. We are Nordoff Robbins Music Therapy.  Let’s face it, 2020 has been a trying year.  Charities including us have found themselves in a whole new world of fundraising with our events income stifled and asks of any kind facing testing hurdles.  But we have thrived on these challenges, and Nordoff Robbins is now looking for a Trusts and Foundations Manager to join our experienced, supportive fundraising team to help us reach more people across the UK through the power of music. See our Christmas appeal video here for more about what we do: https://youtu.be/03e-P-Dal6I

We are NR

If you want to work at a charity with people and music at its heart, that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those it exists to serve front and centre of everything we do, if you want to work collaboratively with integrity and kindness and are willing to travel with us as we come to work with strong backs, soft fronts and wild hearts, we may well be your next team.

Are you NR?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

What we need:

Ideally someone with trusts and foundations experience, and a proven track record of creating short, medium and long term strategies for successfully generating income from T&F

Exemplary communication skills, written and verbal, with the ability to build real relationships.  Assertiveness and diplomacy go hand in hand with this role.

Able to deliver on your own financial targets as well as contributing to the fundraising team’s overall annual income

The ability to proactively and productively research viable trusts and foundations, with a clear understanding of funder’s needs and how our services meet those needs.  We need a strong pipeline for our T&F income.

Line management experience is desirable, but we can support you with this if you haven’t done this before. What we want to understand is your style of leadership and how you would get the best out of people. 

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity from music therapists to the People team to make sure you have all the information you need to put together eye-catching winning bids and identify projects and products for funding.

What we offer:

A salary of £37,911 - £39,754 (inc. £1500 London Weighting) pa dependent on experience (pro rata for part time hours)

Pension scheme

31 days annual leave (pro rata)

Flexible working (minimum two days per week in the London office when office working resumes)

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development as part of our core

An inclusive culture – and lots of music!

This role is full time, but we would consider part time for the right candidate

 I am NR

Please apply with a CV and cover letter via our website, detailing your interest in the role and how your skills and experience match our requirements (please note applications without a covering letter will not be considered. Why? We want to hear about you as a person not just a list of your work accomplishments). 

Closing date: Friday 8th January 2021

Interviews: January 2021, conducted in line with government Covid19 restrictions.

This role is subject to a Basic DBS check

We are a Disability Confident Employer

The Area Manager team ensure the delivery of  the Trussell Trust's vision to end the need for foodbanks in the UK, working with them by:  Delivering support and services to Trussell Trust food banks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.

 The Area Manager for Warwickshire and Worcestershire role is home-based in the area of responsibility.

Area Manager Witness Service - North Wales & Dyfed Powys

Location: Witness Service Wales - North Wales

Department: Witness Service - National

Interview date: 17 December 2020

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Are you an experienced manager of staff looking for a new opportunity?

We are looking for someone who is a great motivator who thrives on leading teams, and working with stakeholders to deliver positive outcomes.

The Role

The Area Manager is accountable for the delivery of the Witness Service within a specified area. Managing a team of leaders (Outreach Services, Court Service and Volunteer Development) who coordinate the support given to witnesses both at court and engaging through outreach.

You will work closely with other agencies, they will develop links and networks across the statutory and voluntary sector to provide a range of services to meet the needs of victims and witnesses of crime.

Who we are looking for

We are looking for someone with an excellent understanding of the voluntary sector and experience in operational management and stakeholder engagement.

We are seeking a candidate with the ability to develop and motivate staff and volunteers, with experience of building effective relationships and creating partnerships with key organisations and other stakeholders.

We welcome applications from diverse individuals who can demonstrate transferable skills.

This post is subject to enhanced vetting and barring check.

You will love working with us because:

• We value diversity and equity
• You will be a part of a fantastic team who works collaboratively and inclusively, using cutting edge IT solutions to help us work better together
• You will be making a positive difference in people’s lives
• Your health and wellbeing is important to us, we have a comprehensive Employee Assistance Programme, including access to counselling sessions, both online and on the phone support.
• Your future financial health is helped by a generous pension scheme
• You can further your career with training and development tailored to you
• You will have access to an online employee support networks and forums
• Generous annual leave allowance starting at 26 days plus bank holidays with an additional 4 days off at the end of the year
• Opportunity to buy additional annual leave
• Generous maternity pay and shared parental leave
• 3 days paid volunteering each year
• Discount scheme
• Cycle to work scheme
• Inhouse mentoring scheme

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

ParentChild+ Area Coordinator

25 hours per week

£30,956 per annum pro-rata (including London weighting)

Tower Hamlets

Fixed Term from Feb/March 2021 until end December 2023

This is an exciting opportunity to be involved in a new early years home learning programme in Tower Hamlets.

We are currently seeking a Bengali/Sylheti Speaking Area Coordinator to work with the Area Manager to set up ParentChild+ (formerly the Parent-Child Home Programme). You will manage and coordinate a team of volunteers to deliver the early years home learning programme in your area, as well as supporting a caseload of families.

ParentChild+ has been delivered in America for over 50 years, working one-to-one with families who face significant life challenges. The ParentChild+ model is based on twice-weekly home visits, for at least 46 weeks, by home visitors or volunteers.  It addresses a range of outcomes for parents whose children are at risk of starting school below the expected level, by offering free books and toys and modelling how to create a rich home learning environment.

You will work closely with the relevant local providers to recruit families; you will then oversee the implementation and delivery of the intervention to families in your area. In your area you will manage and support a team of volunteers to deliver the home learning service to vulnerable and low income families. You will hold a caseload of families.

The successful candidate must be fluent in Bengali/Sylheti language and experience of managing a project. Experience and knowledge of early years education is required as is experience of supporting families and managing staff/volunteers. You should have experience of building good relationships, have outstanding organisational skills, excellent written and verbal communication. Commitment to equality of opportunity is essential.

The successful candidate is required to have degree in Early Years Education or Level 3 Early Years qualification or equivalent.

The salary for 25 hours per week is £22,111 per annum (including London weighting).

As we are working with vulnerable families we can work face to face and at centres whilst being covid safe please note that due to Covid-19 some of the tasks on this role may be carried out remotely from the employee's home via MS Teams and in line with government guidance. 

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Please visit our website to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms. CVs will not be accepted

Closing Date: Monday, 14th December 2020

Interview Date: Wednesday, 6th January 2021 (via MS team)

Area Housing Services Manager (Homelessness / Supported Accommodation)

Location: London - Lambeth, Bromley and Kensington and Chelsea

Salary: £45,320

Permanent

Hours: 37.5

Interview dates: Thursday 14 January 2021 via Zoom

Closing date: Sunday 3rd January 2021 at midnight

Are you an experienced senior or area manager looking for a new challenge?...

Our client are a leading homelessness charity in London, providing housing and support to over 13,000 people each year.  They help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives. They offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling.

Our client are looking for an Area Manager to join their Operations Team and lead a team of eight managers and team leaders in the delivery of front line housing and support services based over four different locations across Lambeth, Bromley and Kensington and Chelsea. Their customers are predominantly young people with a range of complex needs. Their Area Managers lead on contract management of their services and implement service innovations by developing and managing positive, collaborative relationships with many partners and stakeholders with different perspectives and interests.

Area Managers are a key part of their Senior Management Team, creating cohesion across various teams, by demonstrating a strong work ethic and the ability to take initiative in proactively resolving issues and creating solutions to meet the needs of their customers.

The job description and person specification for the role confirms the specific skills, knowledge and experience required which they ask applicants to reflect in their application. 

 In return they offer their colleagues:

• a competitive salary, comprehensive training and development programme, 

• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave - plus bank holidays

• option to buy or sell annual leave up to one week’s annual leave

• a healthcare cash plan providing cash back towards healthcare bills and other wellbeing benefits

• occupational sick pay

• contributory group pension scheme

• free life assurance

• cycle to work scheme, tech scheme and season ticket loans

If you are keen to put your commitment to homelessness, supported housing and your management skills to excellent use – Our client would love to hear from you!

Background:

Mary Frances Trust (MFT) is a Charitable Company established in 1994 by carers, people accessing mental health services and professionals to support people experiencing mental health problems. It is a non-medical service set up to address the social consequences of mental ill-health on the lives and well-being of mental health service users.

These include the following:

• low self-esteem and self-confidence (compounded by the negative attitudes in our society towards those with mental health problems)

• social isolation and exclusion from many areas of community life (including leisure, volunteering and education)

• low income because of long term reliance on Benefits (Mental Health service users have the lowest rate of employment of any group of disabled people)

• poorer physical health and reduced life expectancy compared to the general population.

The social model MFT works within is based on three principles:

• Membership of a caring and supportive community.

• Active and voluntary service user involvement in every aspect of running our organisation (this includes day-to-day activities and monitoring, reviewing and co-producing projects and services)

• Equal and respectful relationships between staff and service users.

Specifically, we are looking for a very motivated and able Community Connections Support Coordinator, who will appreciate the exciting opportunity of working with a variety of clients with mental health problems helping them develop their potential.

The Area Support Coordinator will be required to coordinate and lead on activities and groups and carry out one to one advice and support sessions for people residing in Surrey

MFT are commissioned by Surrey County Council and Surrey Downs Clinical Commissioning Group to provide leadership for Community Connections Mental Health Services in Mole Valley, Epsom & Ewell, East Elmbridge, and Banstead. We are also to be contracted to provide services within West Elmbridge.

Surrey Community Connections services are open access services, delivered by the third sector, to support people (aged 16 and over) with mental health needs to stay well in their communities. The services promote social inclusion, community participation, mental wellbeing, and recovery by connecting people to ‘mainstream’ activities in their community by offering a variety of group activities and one to one support.

Job Purpose:

This a 1year fixed term contract which may result in a fulltime permanent position (this is not assured). The person we are looking for will be required to meet all relevant requirements of our Community Connections contract.

• MFT delivers its programmes using both face to face and virtual platforms

•  During Covid the work is likely to be homebased.

Key Responsibilities: Responsibilities of Community Connections Area Support Coordinator

• As part of a staff team, to engage with clients using services provided by MFT

• To work with staff, clients and volunteers to maintain a safe, respectful and pleasant environment for everyone using the service

• To support and encourage clients to participate in mainstream activities in the community (such as education, sports, leisure, faith, employment)

• To work with people using their service to identify their aspirations and needs by using the recovery star outcomes monitoring tool, both at first contact with the service and at regular intervals to work with the person to achieve their identified goals.

• To support the other members of the Community Connections team in planning and delivering the courses, groups and activities that take place on the virtual programme

• To maintain contact with those using the service via differing methods, for welfare checks and one-to-one emotional support appointments

• To work and actively implement all operational policies and procedures

• To become familiar with relevant aspects of the day-to-day operations of MFT (including resources and equipment)

• To remain faithful to, and to practise, the highest possible degree of user involvement

• To be accountable to the Programme Manager for all activities undertaken as part of the MFT programme, in particular through supervision and agreed objectives

• To represent, when required, MFT at a variety of fora, including those responsible for the planning and delivery of mental health services

• To maintain the highest professional standards

• To maintain appropriate, professional boundaries with clients, complying with MFT policies and procedures

• To always act in the best interest of the organisation, our clients, Management Board and associates. Responsibilities of the Community Connections Area Coordinator (specific for the role)

• To coordinate groups, courses and activities and work with the programme manager to produce a quality service.

• To work with the wider Community Connections team and Coproduction groups to develop a vibrant programme of activities, groups, and courses for people using MFT

• To accept and process initial referrals and implement individual monitoring tools (Recovery Star)

• To establish and maintain a strong and positive rapport with clients of the MFT and to assist them with achieving their own goals

• To be able to assess risk on a daily basis and react accordingly

• To motivate people attending groups, activities and one to one sessions.

• To promote “if you don’t do it, it doesn’t happen” attitude

• To help people adapt to change within mental health services

• To support and provide assistance with any relevant initiatives undertaken by the people using the service

• To manage and work with volunteers helping out with groups and activities

• To work with the team of professionals and communicate well with colleagues working from different locations

• To conduct ongoing evaluation of the programmes and services and implement improvements as necessary

• To establish and sustain strong and appropriate working relationships with our partnership organisations and other external organisations

• To keep up to date with all the opportunities available for our clients

• To monitor and evaluate activities and provide data for our funders and trustees

• To maintain databases and undertake any other administrative duties.

This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the charity.

Summary

This is an exciting opportunity for someone who can lead worship and develop the worship life of Camborne Church and be a resource for the other churches in the cluster, supporting the missional objectives of Transforming Mission

Package

We are looking for a talented worship leader with a heart for mission and growing the church.

Main Responsibilities

The role offers the opportunity to

* play a key role in establishing a new resourcing church that impacts Camborne and the wider area;

* work with a gifted and enthusiastic team; and

* The chance to work and live within a unique, vibrant and historic town.

Ideal Candidate

You will:

* Be a creative leader with a heart to worship God and inspire others to deepen their worship

* Have the desire to communicate God's love and the Gospel.

* Be able to identify, train and release others gifts into this area of ministry.

* Have the ability to engage pastorally with people of different ages from a broad range of social backgrounds; and

* Be proficient in leading contemporary worship, in the power of the Spirit and able to work alongside the wider Church of England traditions.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for an experienced Service Manager to hold the CQC registration and lead our team in Dudley & Sandwell.

We are seeking a dynamic and highly motivated Service Manager to take the responsibility of managing our varied portfolio of Care and Support Services in the Dudley & Sandwell area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region whilst maintaining and adhering to quality standards. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

Registered Service Manager Key Duties:

• Writing clear assessments, support plans and guidelines for staff and service users,
• Leading a team with confidence, providing clear guidance and supervision,
• Develop and sustain warm and trusting relationships with service users, staff and the local management team,
• Oversee staff development and rotas, understanding the commissioned hours for the services in your area,
• Develop existing and new services within the area, which meet local needs and promote opportunity, choice and wellbeing.

You must be an experienced Service Manager, who has knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. We expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Extensive training through The Creative Academy with progression and advancement for all levels of staff,
• Competitive pay and a pension with company contribution and 28+ days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out of hour’s teams, and all our registered managers are supported directly by Area Managers and Directors.