Is retail your forte? Then this is a great opportunity to join Norwood trading department as a Retail Assistant!

You must be able to travel across our stores based in Stanmore, Southgate, and Borehamwood
As the Seasonal Retail Temp, working both alongside and in the absence of the Retail Store Manager, you will be responsible for all aspects of the store - we expect you to manage your store as if it were your own business.

Some of the main responsibilities:
1. Drive sales and maximise profit – To be responsible for identifying opportunities to increase the stores contribution. From ensuring you implement company layout and merchandising to a high standard, to analysing your reports. You will be accountable for the success of your branch. Conducting daily floor walks, delegating effectively, staying aware of competitor activity and communicate trade feedback to head office.
2. Connect with our customers – To ensure every customer receives a top class shopping experience. Lead by example, motivate your team to give genuine service to our customers and encourage them to maximise opportunities to up sell across all areas of the store, giving all customers a reason to return.
3. Control costs & manage loss prevention - To drive productivity of your team by effectively managing your payroll, ensuring the right people are booked in the right place at the right time. To ensure your team protects profit by deterring theft through service. To be responsible for ensuring your store is operationally sound with effective stock management controls in place.

You will be required to work across our stores based in Stanmore, Southgate, and Borehamwood

Essential Requirements:
• Experience at Store/Concession retail Assistant
• Proven sales experience in a retail environment
• Delivery of excellent customer service
• Fashion or charity retail background
• Proven experience of working towards targets and KPI’s

Benefits:
• The opportunity to work for a leading UK charity
• Training and progression opportunities
• Competitive salary & benefits package
• A challenging and varied role
• No Saturday working
• A supportive team

• Partial travel costs paid

Please note: We reserve the right to close the advert, once we receive sufficient applications, so recommend an early application.

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.
Norwood is a disability confident employer. This means we are committed to employing people with disabilities.

Patron: Her Majesty The Queen.
Registered Charity No: 1059050.

The Role:

This is a key role within the Big Issue Group Marketing team with responsibility for growing our individual donor acquisition revenue through acquisition marketing campaigns.

As a Digital Marketing Manager with strong analytical skills and a strategic mindset, you will balance a tactical hands-on role with the requirement to lead strategy to help grow our fundraising and donation base.

Day to day tasks will include:

• Take the lead to develop, plan and oversee/execute implementation of marketing activity to drive donations across owned and paid media channels
• Segment target audiences and utilise the full digital marketing mix to devise & execute awareness, engagement utilising content hooks leading to registration and conversion
• Initiate ‘test and learn’ strategies to improve effectiveness of marketing campaigns, constantly innovating to improve online marketing strategies
• Manage the creation and optimisation of campaign landing pages – this includes writing engaging copy and writing creative/design briefs for targeted audiences
• Develop and implement an email marketing and lead generation strategy to grow the individual donor database and convert these leads to donations
• Work with the fundraising team on a retention management strategy, supporting the delivery of a CRM programme, renewal journey and lapsed/cancelled campaigns
• Maintain and manage the donations plan & forecast model to track against acquisition targets and budgets and utilise LTV models to monitor the feasibility of the marketing channel mix
• Analysis and reporting on all activity against KPI’s – using Google Analytics, Social analytics and Email reporting tools

Skills & Experience:

• 5+ year’s data driven digital marketing experience within a not-for-profit organisation – donations, memberships, e-commerce.
• Commercially aware with experience in delivering challenging KPI’s
• Planning and executing digital acquisition campaigns – paid media (PPC & Social) & email are key channels
• Solid knowledge of analytics tools such as Google Analytics
• Experience planning, executing and analysing social media campaigns – organic & paid
• Experience creating campaign landing pages within a website CMS
• Great copy writing skills with SEO knowledge
• Campaign planning & budget management experience - with a good knowledge of forecasting & LTV models
• Confident with data and reporting
• Brilliant communicator, confident with dealing with multiple stakeholders
• A creative and enthusiastic self-starter with attention to detail and able to manage multiple projects simultaneously

For a full job description including the summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

For more details of the salary and employment benefits please click on Apply.

Workplace details

This role will be based flexibly at home and in our head office in Finsbury Park in London.

If you have any queries, please email HR stating the job title and reference

Closing date: 7th July 2021

The Big Issue Group is striving towards Equal Opportunities

We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm).

The General Manager leads the General Management Team to ensure the effective day to day operations and administration of the company. 

Their strategic areas of responsibility include HR and recruitment, Equality Diversity & Inclusion, Access, contract administration, Health & Safety and resources.

They will lead all key operating policies fundamental to the successful running of the company to include (but not limited to) Anti-Racism, HR, Health and Safety, Equality, Sustainability

This post offers a significant opportunity to join the senior management team at a key moment to drive change throughout the company.

Application deadline: 10:00 Monday 28 June 2021 

Interviews will take place: Week commencing 5 July 2021 

Second round interviews will take place: Week commencing 12 July 2021 

For a job description and details of how to apply please visit our website.

The Almeida Theatre is an equal opportunities employer and our aim is to create a diverse and inclusive working environment which reflects the city we live and work in and the communities and audiences that we engage with. The recruitment process is open to all. We are especially interested in hearing from candidates who are Black, Asian and ethnically diverse, D/deaf and disabled and working class as we want our team and our work to be informed and representative of the diverse community it serves. 

Bishopsgate Institute is a home for ideas and debate, learning, and enquiry. We are a small, fiercely independent charity with our own extraordinary premises at the crossroads of the City, Spitalfields and the East End, where culture, heritage, and learning meet. Bishopsgate Institute was "erected for the benefit of the public" in 1894, with the motto "I never stop learning". Our purpose has not changed.

Bishopsgate Institute is looking for a Full-Time Operations Manager on a permanent basis.

Grade: Manager

Salary band: circa £32k

Hours: 35 hours over 7 days

You will join us as an experienced Operations Manager, to manage the smooth running of the business, including events, hires, safety and IT infrastructure.

You will support the Head of Business Delivery and the senior team to achieve Bishopsgate Institute’s charitable objects. You will motivate and empower the operations team to work collaboratively and take responsibility.

This is an exciting time to join us, as we plan for reopening our beautiful Grade II* listed building more fully following a reduced period of activity during the pandemic.  

Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.

We only accept direct applications, via our website. Please no agencies.

Application Deadline: 10am on Tues 20 July

First Interviews will be held: Tuesday 10 August

We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area. If you have any questions on our hiring process or inclusivity policies, please email us.

Due to technical issues we have exended the application period to 12th July 2021

You will be an experienced, highly motivated Programme Manager; committed to helping us ensure we deliver this exciting programme of work to targets and timescales, impressing both our partners and commissioners in the process of making a significant difference to the uptake of bowel, breast and cervical cancer screening amongst harder-to-engage groups across Greater Manchester. 

The delivery of this programme is an opportunity for our partnership to build upon our collective experience in this field, our extensive community development track record and strategic commitment to asset-based models of building resilient communities and creating meaningful partnerships.

Our model of delivery is intended to generate additional social value by building capacity across VCSE networks, strengthening co-production approaches with communities and creating multiplier effects across wider health and wellbeing outcomes. 

Westway Trust are recruiting for a Marketing and Lettings Manager who is highly motivated and experienced in commercial marketing and lettings and is looking for a new challenge.

You will be working closely with the Property and Communications and engagement teams and lead on supporting our organisation with the increasing demand for space on our estate, engaging with the community and prospective tenants and generating income for the Trust. You will contribute to the development and delivery of the Trust’s new Asset and Property Strategy.

You will actively market and let all meanwhile and vacant spaces including the Thorpe Close pods, Unit Base Parking/Filming and other income generating spaces and support the local economy.

You will also be expected to gain quickly a strong understanding of the strategies of the Trust so that you may support the organisation effectively. This will include gaining a solid understanding of the Independent Review into Institutional Racism and its recommendations.

Principal Accountabilities of the Marketing and Lettings Manager

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market & let the Thorpe Close Pods to include facilitating business support and reporting to the GLA, as required.
• Market/advertise and let meanwhile spaces and void units, to minimise voids.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Review and approve lease/licence and other similar legal documentation.

Person Specification of the Marketing and Lettings Manager

• Commercial Property Management qualification or related qualification/experience.
• A strategic, commercial and customer focused person.
• Possess a good level of marketing and letting experience in the commercial and/or community/public sector and have property related legislative and commercial awareness
• The ability to deal with conflict management, with great people management and customer service skills and experience, are ideal.
• Connections to/understanding of the local area would be highly desirable.

Benefits of the Marketing and Lettings Manager

• Pension Scheme
• Gym Membership
• 25 Days Annual Leave + Bank Holidays
• Group Life Scheme

To view the full job description and to apply for this role visit Westway Trust's website.

Area Manager of the Reuse and Retail shop with sites at High Heavens and Aston Clinton.  Management leadership and retail expertise to oversee all aspects of Retail including the management of the local teams, department activities and operational requirements to delight customers. Identify and recommend retail opportunities and lead their implementation. Achievement of all agreed sales, financial and operational targets with an aim to maximise profits. 100% compliance with policies and procedures and compliance. Maintaining a presence on the sites to raise the profile of South Bucks Hospice in the community, cultivating and maintaining strong relationships with third parties.

Key Responsibilities

Key Result Areas

• Driving the achievement of all sales targets across the sites, working in close conjunction with the Managers to ensure consistency and compliance;
• Driving revenue growth and profitability across all sites;
• Appropriate management of the team to ensure operational effectiveness through the variety of management tools available to encompass all HR activities, staff appraisals, performance management, training and health and safety.  This includes the training of and coaching of the Managers to deliver for their teams;
• Overseeing the department and all activities to ensure that it complies with the Reuse Operation Manual, at both reuse sites, including:
  • Health and safety legislation (The Health and Safety at Work etc. Act 1974);
  • Consumer law (Consumer Rights Act 2005);
  • Trading standards requirements (The General Product Safety Regulations 2005);
  • Lottery regulations (Gambling Act 2005);
  • FCC’s operational requirements;
  • Portable Appliance Testing (PAT);
  • Gift Aid;
  • South Bucks Hospice’s internal policies and procedures.

• Develop and review all retail policies, procedures and handbooks and recommend any changes to the CEO;
• Review and develop retail performance, operational needs and general capacity to streamline costs, increase income and efficiency and grow profit to that retail operates to its full potential;
• Effective management of the shops and sites to reach agreed sales targets and plans for achievement;
• Identify and recommend new retail opportunities taking into consideration local market conditions and competitor activity. Play a lead role in implementing any new initiatives once approved;
• Ensure adherence to agreed pricing policy and stock control measures, ensuring the shops are well stocked at all times;
• Fully engaged and driving the use of Gift aid sign up to maximise the available funding opportunities;
• Support the Hospice Lottery Partnership meet budgeted through the upselling of the lottery tickets with each sale;
• Support fundraising events through providing merchandise and personnel;
• Agree an annual retail marketing calendar and ensure that all stores consistently reflect this in presentation standards and promotion;
• Create effective relationships with colleagues, customers, traders and the local communities to the benefit of South Bucks Hospice;
• Motivate the team and create a positive environment resulting in a working environment that is clean, organised and suitable to support shop trading;
• Maintain effective staffing levels at all times and recruit volunteers and provide relief cover as required;
• Ensure that all staff are fully trained and training is reviewed to ensure compliance;
• Quick and successful resolution of all customer queries and complaints and escalate where necessary;
• Actively supporting the acquisition and engagement of Volunteers in all locations.

Behavioural Values

• Appreciates the impact that decisions and actions have on the business;

• Ability to ensure that objectives or tasks are delivered on time and to an agreed quality;

• Crucial front line operational role as part of team that delivers high quality services to a range of customers;

• Pro-active and responsive to requirements to customers and colleague; a team player;

• Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers;

• Works co-operatively and productively with others, to achieve results;

• Demonstrable knowledge and interest in retail and reuse;

• Takes the initiative to work across boundaries to resolve challenges;

• Demonstrates commitment and loyalty to South Bucks Hospice;

• Self-motivated individual with strong customer focus;

• Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written;

• Uses original and creative thinking to make improvements or support the initiation of new approaches;

• Works with honesty and integrity and maintains the reputation of South Bucks Hospice;

• Does the right thing for the long term success of South Bucks Hospice.

Essential Requirements

• Previous retail management experience, ideally in a charity environment and multi-site location;
• Demonstrate a consistent high standard of work and attention to detail;

• Punctual and presentable;

• Willing to learn;

• Effective Communications with colleagues and Management team;

• Calm temperament under pressured conditions;

• Willingness to travel to other locations;

• Customer Service focussed;
• Approachable and accessible;
• Basic computer skills.

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for an Area Manager to join our team covering the South West Area.  This is a field based role, working 35 hours per week, Monday to Friday.

About the Area Manager role

You will assist the Regional Manager in ensuring that the retail outlets operate legally, effectively and efficiently.

Key Responsibilities of our Area Manager will include:

- To ensure full compliance with all health and safety legislation, trading standards, and all other legal and statutory requirements.

- To ensure that shops operate to their full potential and that shop managers are equipped and able to meet specified sales targets.

- To manage shop staff and volunteers, providing support and leadership.

What we’re looking for in our Area Manager:

Essential skills

- Commercial Focus

- Achievement Oriented

- Excellent Communication Skills

- Good Interpersonal Skills

- Adaptable

- Full, Clean Driving License – Own Car

Desirable skills

- Expertise in the charity retail sector

- Basic computer skills

DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

Our vision:

We have a vision of a world where no one suffers from the painful genetic skin condition EB.

Until that day, DEBRA focuses its work in two areas:

- We fund pioneering research to find effective treatments and, ultimately, a cure for EB.

- We provide care and support to individuals and families living with EB.

We couldn’t do any of this without raising substantial funds, which is why you will be so integral to our success.

If you are enthusiastic about the contribution you could make and would like to join our team as our new Area Manager please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Delivering assistance and services to the food banks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.

Responsibilities

• Assist food banks to develop their offering to clients by providing advice and assist through new initiatives and partnerships, and act as first point of contact in assisting food banks to deal with complaints and other significant issues.
• Ensure the Trussell Trust model is operating to a high standard in food banks and their centres by undertaking annual Quality Assurance/development visits and producing accompanying reports and aid food banks to deliver the required outcomes; building and maintaining relationships, training and upskilling Project Managers and volunteers; assisting food banks to problem solve and react to crises; liaising with governing charities and encouraging robust governance practices; and providing appropriate assistance and advice as required.
• Organise and chair regional training, clusters or events to promote team working, and of good practices.
• Contribute to the development and promotion of national food bank initiatives and assist food banks with grant application processes, as required.
• Maintain regular reports and administrative documents and update systems as required.
• Develop positive regional relationships with cross-sector groups 

Technical skills and minimum knowledge:

• Excellent communication and interpersonal skills.
• Persuasive and effective presenter and trainer.
• Competent and efficient use of IT, particularly the main Microsoft Office programs.
• Ability to plan and manage innovative projects.
• Experience of building and managing multi-agency partnerships on behalf of an organisation. Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust.
• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
• Demonstrates the ability to work independently within the parameters set by the Network Lead, in conjunction with the Head of Scotland.
• Demonstrates effective influencing behaviours and can express the Trust’s vision and policy in all forums; experienced in problem solving complex issues involving a range of stakeholders.
• Commitment to occasional need to work outside of normal working hours and travel throughout the UK.

Older people are amongst that hardest hit by the current pandemic, and millions have been turning to Age UK for help. Calls to our trusted Advice Line have doubled and requests for telephone friendship have trebled. Following the reopening of our stores after lockdown, increasing the income our shops generate is more important than ever to ensure we can continue to deliver vital services to older people who need us the most.

Age UK are recruiting for an Area Sales Manager to join the retail team on a full-time permanent basis. With support from an experienced Divisional Sales Manager this is an exciting opportunity for an experienced retail professional to take responsibility for the performance of around 18 Charity Shops across the East and North Yorkshire region.

The successful Area Sales Manager will:

• Be responsible for overall business performance of stores within your area.
• Build a commercially focussed sales environment at shop level, identifying opportunities to maximise trading potential, ensure all shops meet or exceed agreed KPI's and actively managing underperformance.
• Monitor sales, expenditure, and key performance information to identify opportunities for growth and development.
• Drive initiatives to increase levels of stock acquired over the door e.g. corporate donations, local businesses, schools, media activity, and ensure sufficient cost-effective stock generation at shop level.
• Ensure the right culture, skills and, knowledge are in place and Age UK competencies and values are upheld.
• Plan, manage and execute meetings with shop manager team as required, relaying instructions and messages to shop level in a positive and engaging manner.

About you

• You will have a successful proven record of achievement in a multi-site retail business environment at regional level within the retail or Charity retail sector.
• You will need proven field management experience within a geographically diverse area and a background recruiting, managing and developing staff in a retail environment.
• You should have a thorough understanding of the UK Charity Retail sector.
• You should have the ability to review, set and monitor shop budgets along with the ability to review and interpret complex financial data.
• A Full Driving Licence is essential as is flexibility to travel and stay overnight when required

What we offer in return

In return we can offer an excellent salary of £30,000 to £35,000, and great benefits including 26 days annual leave + bank holidays, excellent pension, life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

As London and South East Area Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects and partnerships (such as franchises and London food distributors Felix and City Harvest), as well as line manage the two London Regional Managers and London Support Project Officer to ensure that London’s KPIs are met.  Your role will also work with the Head of Programmes and CEO to roll out a London wide strategy to ensure we open Projects taking into consideration organisational aims and goals.

Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will oversee local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within London. An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.

This role is a maternity cover with a good handover period form the existing post holder. The contract is for 12 months. It is possible that responsibilities may change towards the end of the maternity cover period.

Job Title: Retail Area Support

Salary: £25k

Hours: Permanent - 37.5 hours per week, flexible 5 days out of 7

Location: Sheffield

We are working in partnership with a well-established Hospice, who deliver the best possible palliative care, whilst developing and driving continual improvements for everyone affected by terminal illness. They are a charity, and all of their services are free. The charity is now seeking to appoint a Retail Area Support, a field-based role, which supports and assists the Retail Area Manager in providing a high-quality retail service, including e-trading growth and online customer experience. 

Working closely with the Retail Area Manager, they will be responsible for assisting and supporting the delivery of the Retail Strategy and assist with the roll out of any initiatives that can help establish a retail chain for the future. The postholder will recruit, train, and motivate retail teams to maximise performance, and ensure all appropriate financial regulations, standards and procedures are followed at all times.

The successful individual will demonstrate the following:

• An excellent proven retail background, with evidence of commercial reporting and ability to analyse statistics in a retail environment
• Experience in a multi-site setting, or a large format store with regular wider team support essential
• Ability to recruit, train, coach and support retail staff
• Working knowledge of Health and Safety
• Excellent administrative and organisational skills

We are seeking a self-motivated, inspiring team player, who is a great communicator, commercially astute and can drive positive change. They will be skilled at building strong relationships with others, supporting teams to achieve sales and operational goals. A full driving licence as well as the ability to travel for work purposes as required, along with the willingness to be ‘on call’ to deal with the unexpected.

Applications should be submitted via the Charisma website.

For more information please contact Katherine Anderson-Scott, Charisma Charity Recruitment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Closing date for applications: 13 June 2021, however, please apply as soon as possible to avoid disappointment.

Are you looking for a fundraising role?

This is an exciting opportunity to join a well-loved, respected, and ambitious regional charity. Severn Hospice is looking to recruit an Area Fundraiser to cover Telford and the east of their catchment area.  The role can be homebased 3 days a week and 2 days from the office. 

As part of a team that raises £7 million per year to support people living with incurable illnesses, you will join the busy Fundraising department to engage with and encourage the local communities that Severn Hospice serves.

As an ambassador for the charity, you will act as a catalyst for willing supporters to turn their good intentions into much-needed funds to ensure the hospice is there for patients when they need it most.

This is not a job for a beginner – the role requires someone with demonstrable experience in professional fundraising.

If you have excellent interpersonal, organisational and communication skills and are IT literate as well as having a proven track record in a similar fundraising role, we would love to hear from you.

Creative Support is seeking a dynamic and highly motivated Registered Service Manager to join our team at Hope House in Headington, Oxfordshire.

Hope House is a supported living service for up to seventeen clients, whom require quality care and support to promote there independent living skills. The clients have a variety of support needs, from learning disabilities, mental health and physical disabilities. At this service in Headington, Oxfordshire service users have 1-2-1 support packages to achieve personalised positive outcomes.

As a Registered Manager, you will be responsible for the development and coordination of a flexible and high quality service for adults with learning disabilities and mental health support needs. You will be required to supervise and manage a team of staff, providing person centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. As Registered Manager, you will also be responsible for ensuring that all staff work in a positive, person centred and anti-discriminatory manner, ensuring the rights of service users are respected at all times.

You will be the named Registered Manager for the service with the Care Quality Commission (CQC) and ensure that the service is provided in accordance with the service specification and service contract, complying with all monitoring and evaluation requirements. You will demonstrate the quality and effectiveness of the service through seeking feedback from service users and stakeholders, collating positive outcomes and ensuring the quality of service delivery.

Other responsibilities will include:

• To work closely with other professionals and agencies to provide a co-ordinated service which meets the needs of the individuals,

• To ensure that staff develop and sustain warm and trusting relationships with service users and that staff promote their self-esteem, happiness and emotional health,

• To ensure that the service is provided in accordance with the specification and the service contract and to comply with all monitoring and evaluation requirements,

• To demonstrate the quality and effectiveness of the service through seeking feedback from service users and stakeholders, collating positive outcomes and ensuring the quality of service delivery,

• You will be required to register with Care Quality Commission (CQC),

• To lead and manage staff so as to ensure that the highest levels of performance and standards of work are achieved,

• To organise and manage the recruitment and selection of staff, under the direction of the Area Manager/Director, ensuring a high level of service user participation in the selection process.

This role offers unique and challenging opportunities, bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy, as well as local coaching and mentoring by experienced qualified social care practitioners. We will support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.