Our Retail Impact Fellow will work with UKRI, the Healthy Ageing Challenge and Stirling University to lead a programme of work to make better use of social science research evidence to help the business sector understand and act on their role in supporting healthy ageing.

• We want to support retailers to better understand the evidence about what healthy ageing means.
• We want to inspire action by retailers in relation to their role supporting healthy ageing.
• We want to transform how the retail sector sees and serves older consumers.

And we need your help to make this happen.

For our high streets to survive they are going to have to adapt to more older customers. But our high streets needn’t just survive – they can thrive.

• Across the G20, spending by older households exceeds the combined GDP of Japan, Australia, Canada, and Brazil.
• The combined spending power of Greater Manchester’s households aged 65+ is increasing by £280 million each year.
• ILC research shows that making Greater Manchester town centresmore accessible and appealing to older consumers could boost high street spending by more than £50 million each year.

Working with Universities, retailers and other businesses, charities and policymakers, the postholder will be tasked to drive change and deliver impact in the sectors engaged in town centre placemaking (for example, retail, transport, planning, design) around healthy ageing.

Retailers can play a role in tackling loneliness as well as helping the UK economy succeed. They certainly have a role in helping us all live more healthily.

The context is a challenging one. Across the UK and much of the world, high streets are struggling, and footfall is dropping. PWC found that in the first half of 2019, 1,234 more stores were closed than were opened. Diversity in retail is declining as we buy more from a smaller number of places. Meanwhile, online retail continues to squeeze the high street.

Yet there is a lot going on and plenty of opportunities to help deliver our ambitious plans.

• The UN and WHO are leading the Decade of Healthy Ageing;
• The Westminster Government has committed to supporting 5 years of extra “healthy years”;
• There are strong networks of Healthy places and Age Friendly Cities to build relationships with.

Beacon is at a pivotal time in its development. We are a growing organisation keen to increase our impact on mental health across Greater Manchester, and have developed a range of new services over the last 18 months that respond to the pandemic and its aftermath. More and more people are experiencing poor mental health and this trend is set to continue, and at Beacon we want to be part of the answer, working with individuals, communities, schools, and partners across sectors to maximise the benefit of our work.

To build on our successes to-date, we know we need to strengthen our infrastructure in operations, creating a solid framework that enables our services to perform at their best. This is why we are further developing our operations function and are now recruiting for a new operations manager. We are looking for someone who is passionate for mental health, resilience, and the values of Beacon, someone who is highly organised, structured, with an eye for detail, and who sees the links between well run finance, premises, HR, and quality assurance and their importance in building great services. As part of Beacon’s lead team, you will work closely with other managers, and manage the team of 8 Appointments Administrators. A key relationship is with our Operations Assistant, who will be your capable partner in identifying and delivering system and process improvements that benefit all at Beacon. 

Main Purpose of the Role

Ensuring a highly effective operations function for Beacon: finance, HR, information governance, and IT Providing effective management of the Appointments Service Ensuring a great physical environment for clients, volunteers and staff

You will be working closely with the Operations Assistant in all areas, identifying and implementing improvements to our systems, processes, and operational infrastructure to ensure we are as effective and efficient as possible. The role includes, but is not limited to, the list of responsibilities and tasks below:

Working closely with the CEO and rest of the lead team to manage finances

Working with CEO and lead team to review and develop budgets

Overseeing all purchases and payments

Running the recruitment and induction process and ensuring effective HR for all roles

Being the information governance lead for Beacon: creating and maintaining a culture where IG is as important as safeguarding, and completing the annual review and compliance audit

Ensuring regular and accurate information is ready on a timely basis for the bookkeeping and accountancy service

Ensuring the processing the monthly payroll and automated pensions submission

Monitoring holiday entitlements and usage

Ensure a secure and functional IT system, telephony, and database Investigating all incidents and breaches and taking appropriate action based upon the findings

Leading on the improvement of IT and the use of technology

Attending the IT subcommittee

Completing all monitoring and compliance with quality assurance, including but not limited to environment, HR, social value, and ethical recruitment in supply chains

Overseeing compliance with DBS checks

We have an exciting opportunity for an In Memory Manager to join our Legacy and In Memory team. You will join us working 35 hours per week for a period of 12 months and will be based remotely, in return you will receive a competitive salary of up to £38,243.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The role is a key part of our Legacy and In Memory department and is responsible for driving and shaping the growth of our dedicated In Memory Giving programmes. Every year, thousands of supporters donate to Cats Protection in memory of a loved one – be that a cat loving person in their lives, or a beloved feline companion – and ensuring those supporters know their contributions to our work are a fitting tribute to their friend or family member is of the utmost importance to us.

This reason for giving has become even more significant over the last few years, and the organisation has taken great strides to respond to this accordingly. The role therefore not only has its own dedicated fundraising, marketing and supporter care responsibilities, but also leads work to establish how we recognise and honour those supporting in this way across other areas of the charity, and how we integrate alongside other related programmes within our Marketing and Income Generation Directorate.

Responsibilities of our In Memory Manager:

As In Memory Manager you will manage the development and implementation of Cat’s Protection’s In Memory giving programmes. You will define annual plans, budgets and KPI’s to grow the volume and value of supporters giving in memory of both beloved people and cats. You will have line management responsibility for an In Memory Officer, and as a team will be responsible for maximizing the value of current and future support through exemplary marketing and stewardship, innovative recognition, and seamless integration.

What we’re looking for in our In Memory Manager:

• Significant experience in an In Memory fundraising role
• Management of income and expenditure budgets
• Considerable experience of commissioning and managing external agencies and consultants
• Comfortable reporting and presenting to colleagues, senior management and external agencies
• Experience of utilising in depth data analysis and segmentation for marketing purposes

What we can offer you

• salary of up to £38,243.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our In Memory Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date: 9th June 2022

Virtual interview date: Week commencing 16th June 2022

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

Area Manager for Cumbria

Young Enterprise is a national charity which helps thousands of young people every year to develop the life skills, knowledge and confidence they need to succeed in the changing world of work. We are looking for an Area Manager to join our team in the North West.

As Area Manager, you will coordinate projects, manage relationships with volunteers and funders and liaise with schools, further education and higher education centres to promote YE’s full suite of programmes. You will also deliver our enterprise, careers and employability programmes directly to students, such as Company Programme. Coupled with occasional event management, reporting, and networking, the role will suit candidates who enjoy a varied work week.

We are looking for a motivated self-starter, who can inspire young people to achieve their potential, enable educators to meet their goals, and engage supporters in seeing the benefit of the charity's work. Experience of recruitment, training and onboarding of volunteers from community or corporate sources would be highly advantageous.

You'll be working alongside an experienced and passionate small team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

As part of Young Enterprise you will also benefit from:

• A People-focussed, friendly and supportive work-place culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance of 2x annual salary

This is a part-time role of 22.5 hours per week. It is home-based, but will require significant travel throughout Cumbria.

Ensuring the delivery of The Trussell Trusts vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:

· Develop and execute a strategic plan for reducing the need for food banks’  services locally.

· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.

· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.

Role responsibilities 

· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.

· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).

· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required. 

· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.

· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.

· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.

· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.

Person Specification 

Technical skills and minimum knowledge: 

· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.

· Experience of working innovatively and creatively. 

· Experience of complex problem solving and responding to crisis situations. 

· Strong organisational skills and experience of managing competing priorities within challenging timescales.  

· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.

Behaviours and competencies: 

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills. 

· Persuasive and effective coach, presenter and trainer. 

· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation. 

· Ability to think critically and strategically.

· Ability to manage partnerships with multiple stakeholders (internal and external). 

Key Stakeholders 

· The food bank network 

· Area Manager colleagues (UK-wide)

· Network Support & Grant Giving

· Pathfinder team

· Financial inclusion team

· Safeguarding team

· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups

Our Values 

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles. 

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.We welcome people of all faiths and none and those that are committed to these values. 

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm. 

Area Manager (Cheshire and Shropshire) (TRD3613)

Location: Home based

Hours: 36 hours per week

Salary: £30,985 per annum

Job Type: Open ended

Closing Date: 13 June 2022​

Oxfam is a global movement of people working together to end the injustice of poverty.

OXFAM PURPOSE: To work with others to overcome poverty and suffering.

TRADING PURPOSE: To make as much money as possible to overcome poverty and suffering.

KEY ASPECTS OF THE ROLE:

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness. Shop teams, led by shop managers, are at the heart of our shops, and 22,000 volunteers donate their diverse skills to make as much money as possible from thousands of donations we receive every day.

The role of the Area Manager is wide-ranging and demanding, and requires considerable travel as well as time planning and workload organisation to ensure shop teams are supported appropriately. Area Managers are able to influence the development of the Trading strategy by maximising the value of the gifts of time (volunteering), product (donors) and money (customers). They put the shops at the centre of their tasks and enable shop teams to make the best local decisions to develop the business. Area Managers use their commercial awareness and strong drive to achieve results to maximise income, and are accountable to deliver towards targets. Outstanding people managers with a high level of self-awareness, they are confident performance managers and can resolve conflicts. They are able to spot and develop talent and provide inspirational leadership to support a wide variety of people. Area Managers are required to plan financially and have responsibility, with support, for their own professional development. A high degree of numeracy and business experience, with excellent communication skills, is necessary to operate effectively in an empowered culture. This is a stimulating and rewarding role which requires strength and resilience. Open to change, business focussed and creative, they always look for ways to attract new supporters every day.

People Management

• Recruit and retain the best shop managers.
• Be accountable for the completion of the full induction programme for all new starters as well as the monitoring of progress and their confirmation in post. Ensure that training continues to be delivered for the area by working with support functions.
• Have regular one to one meetings with staff, and ensure progress on objectives and shop plan actions is monitored. Manage performance reviews within the agreed timeframes. Give direction and focus through follow-up notes from meetings and action plans where necessary.
• Motivate, inspire and empower the shop manager team to achieve the best results..
• Give effective shop communications with shop managers and volunteer teams to drive change, including regularly attending shop meetings.
• Be visible and approachable in shops across the area by building relationships with the shops’ volunteer teams.
• Support staff in their personal development and play a key role in the realisation of it. Have the ability to coach staff members.
• Ensure that shops’ health and safety standards are adequately monitored and maintained.
• Be able to flex management style according to staff preference and requirements and deliver inspirational leadership. Recognise and celebrate shop teams’ achievements.
• Be capable of, and experienced in, conflict management and resolution, including the handling of all complaints according to Oxfam’s policies.
• Agree and monitor staff’s annual leave and absence in line with Oxfam’s policies..
• Aim to have Oxfam’s volunteer model, diversity policy and effective use of skills evidenced within all stores in the area.
• Ensure that shop managers recruit effectively for their teams and communicate with their teams regularly.
• Adhere to and enforce Oxfam’s safeguarding policies including the Child Protection Policy.

 Operations and Financial Management

• Develop an appropriate area sales and profit (NSC) budget and plan in cooperation with shop managers, the operations manager and the national steer and be accountable for the achievement of it.
• Analyse and help maximise the return on retail space.
• Ensure that shop’s business plans are created, actioned and monitored and delivered.
• Create, understand and interpret financial reports.
• Seek to maximise the opening hours of shops within the area.
• Ensure that all shops are engaged in stock sourcing and maximising donations from their community.
• Manage shop teams to maximise income on Gift Aid on donated products.
• Be accountable for managing the area’s property portfolio in collaboration with the property team. Manage and monitor the area’s payroll budget and plan and recruit accordingly.
• Be aware of external retail influences and trends, and be prepared to adapt plans and actions accordingly.
• Foster a creative and entrepreneurial shop environment where shop teams seek to maximise income in new and innovative ways, both within the shop and through a variety of channels, such as ecommerce and community events.
• Monitor the financial progress of shops and ensure that financial documents, monitoring documents and banking is completed by shop teams and invoices/ expenses processes by you within the agreed timeframe.
• Support the shop teams to promote seasonal/topical promotions as well as ensure all national promotions are endorsed by shops.
• Be accountable for monitoring and organising any stock transfers within the area. If applicable, be responsible for the line management and performance management of any drivers or sub-contractors employed by or working for Oxfam.

 Area/ Shop Management

• Plan and conduct meaningful and regular shop visits and ensure that any outstanding issues are followed up.
• Develop a strong team spirit within the area which enables shop managers to call upon their peer network.
• Establish and monitor shop retail standards in collaboration with shop teams (such as pricing and culling rates), including effective and efficient back room systems.
• Hold shop managers accountable following of relevant procedures for new products.
• Be creative and effective in planning new initiatives to drive the business forward.
• Ensure that shops provide a great customer and donor experience, which enables Oxfam to attract new supporters every day.
• Hold shops accountable for following all till and financial procedures within agreed timeframes, including any issues identified during shop audits. Monitor and be alert to potential fraud.
• Work with the property team and support the shop manager to ensure our shops are in good condition, maximise their potential and are fit for purpose. Monitor the level of housekeeping within stores.
• Ensure that recycling and waste procedures are kept in line with Health and Safety regulations and government and Oxfam guidelines.

Key Skills and Competence

• Exceptional leadership qualities and experience of managing a large and diverse team. Experience of managing others remotely or multi-site management is desirable. (E)
• Evidence of strong drive to achieve results through others (E)
• Ability to build, retain and develop an area team.(E)
• Strong commercial awareness and judgement (E)
• Experience of successful performance management and conflict management (E)
• Ability to motivate self and others.(E)
• Ability to manage time and organise own workload under conflicting priorities.(E)
• Highly organised, with the ability to adapt quickly to change. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role.(E)
• Ability to work in co-operation with support teams at peer level.(E)
• Excellent communication skills in a variety of media and audiences.(E)
• Ability to find practical solutions to complex problems.(D)
• A full, clean driving licence (D or E depending on the area)
• Strong IT, literacy and numeracy skills. (E)

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Retail Area Manager

East Midlands (This role covers areas across Ashbourne, Derby, Nottingham, Louth)

This is a fantastic flexible role that is hugely rewarding and you'll be making a difference and be inspired every day by supporting people to change their diets and their lives. 

We're looking for someone who is based locally in Sheffield. 

You’ll have a keen interest in food poverty, health and supporting local people to improve their diets.  Bags of Taste is an innovative, award winning, behaviour change intervention with a vision that everyone should be able to afford, buy and cook good food. We work with vulnerable people in food poverty to change the way they cook, shop and eat, for ever.  We specifically focus on low-income, vulnerable participants who experience significant health inequalities, like disability (mental and/or physical), and long-term health conditions.

The Role

Your job will be to run Bags of Taste courses in Sheffield, working independently, but supported by colleagues at Head Office. You’ll be responsible for all aspects of the delivery of our Mentored courses to participants in the borough with considerable autonomy to develop ideas that could help us to increase our impact.  As Area Head, your main  responsibilities will be to:

Course delivery 

• Interview potential course participants
• Organise buying, assembly and delivery of food bags to course participants (or work with local people to do so, if you don’t live locally)
• Monitor and supervise course delivery, following co-ordinator manual guidelines
• Train and supervise volunteer cooking mentors, using resources provided
• Recruit and supervise volunteer food bag couriers
• Identify potential case study candidates for evidence of impact and funders’ reports
• Nurture cooking mentors through continuous training and development as needed
• Be able to work easily with a range of social media platforms

Referrer relationships

• Develop excellent working relationships with referrers and attend local meetings where necessary
• Actively seek out and develop existing and new referral sources through local charities and community organisations
• Attend relevant networking meetings to meet potential referrers and advertise our courses

Administration

• Maintain student monitoring spreadsheets and keep information current, following data protection guidelines
• Update and maintain list of local referrers
• Send out graduation packs to course participants
• Provide reports of course outcomes to Head Office

Essential requirements:

• You will live locally in Sheffield or know the area well  – we require local presence and knowledge 
• Someone who is engaged and inspired by Bags of Taste’s mission and values
• Experience of working with vulnerable/disadvantaged people and outreach
• Relationship building skills, particularly with referrers and other organisations
• Someone able to work independently, think on their feet and be adaptable
• Good, practical organisational skills
• Good IT skills, particularly with WhatsApp, and basic social media skills
• Previous experience in project management an advantage but not essential
• Previous experience in sales would also be an advantage but not essential
• People management skills
• Volunteer experience – either as a volunteer or managing volunteers

What you can expect

To become part of a dynamic, forward-thinking organisation changing attitudes and approaches to dietary change in the UK.  By helping to improve the lives of some of the most vulnerable people in the area, you’ll make a lasting positive impact on your local community.

By working with local networks and developing successful relationships, you’ll be working with a range of public, voluntary, community and private organisations as a trusted partner. You’ll gain insight into the social determinants of health and how they affect peoples’ ability to improve their diets and understand how to implement a successful, pragmatic behaviour change programme.  Finally, Bags of Taste is supported by a team of dedicated, talented volunteers, who are critical to the success of our work. One of the most rewarding aspects of the role is managing and motivating them to make a difference in their local community.

For further information about the role, click apply and read the attached job pack. 

We are asking all candidates to detail in the covering letter how their skills meet the requirements of the job.

We are recruiting for an Area Services Manager for our supported housing and community services.

Covering: Berkshire, Hertfordshire, Oxfordshire and Buckinghamshire 

Life provides accommodation and support services to Mum’s with children under the age of 5 and Mum’s to be. We are passionate about providing strength-based services which meet the needs of the service users. Ensuring positive outcomes are achieved during their time with Life. 

Requirements – Home Working with frequent travel.

About Life 

Life is a UK pregnancy and maternal support charity that helps over 60,000 people a year to manage pregnancy and pregnancy loss with dignity and courage so they can flourish. 

Our services include 

· Supported housing and community support 

· Counselling and skilled listening 

· Free pregnancy tests and baby supplies 

Our values 
All our work is underpinned by the following universal human values: 

· Humanity – All people are special and equal. 

· Solidarity – We’re with you and for you. 

· Community – We’re better together. 

· Charity – Doing good for one another. 

· Common good – Building a better world. 

About you  

To be successful you need to be passionate about delivering high quality services that support women and children to thrive. You will be confident managing services and staff to work in line with Life’s Vision and Mission. You will be adept at dealing with a range of people at all levels to maintain a high quality service, promote services and seek new opportunities. You will possess excellent verbal and written communication skills to communicate both internally and externally when representing your area, your team and the organisation.

You will be able to demonstrate empathy and understanding of the needs and barriers for vulnerable service users dealing with pregnancy or bringing up a young child. Alongside recognising and responding to the impact on staff wellbeing when providing services at a range of levels. Including early help, child in need, child protection, leaving care and looked after children. 

You will have demonstrable experience and a sound understanding of delivering strength-based services, ideally in a trauma informed way, to ensure independence, choice, and control for Life’s service users. (Training on Trauma Informed Practice will be provided). As well as having experience and knowledge of Safeguarding practices. 

You will be committed to ensuring your team provide a high quality service in line with identified priorities and departmental budgets. Whilst inspiring and leading your team with enthusiasm, energy and a can do attitude. 

IT skills, excellent interpersonal skills and understanding the importance of working within equal opportunities, safeguarding and confidentiality guidelines are essential. 

Benefits 

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer: 

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions) 

• Birthday leave (following a successful probationary period) 

• Extra annual leave for long term service 

• Paid Enhanced DBS check 

• Length of service awards 

• Company Pension Scheme 

If this sounds like you and you want to work as part of a passionate team, please provide your CV and a supporting statement setting out how you meet the following criteria: 

• Experience in the delivery and management of support and/or care services.     

• Experience in delivering results in line with organisational aims   

• Understanding the needs of vulnerable people and Safeguarding Children and Adults  

• Ability to promote the charity to a wide range of individuals and external contacts   

• Ability to negotiate and influence others 

• Demonstrate Self-motivation and Resilience  

• Ability to motivate others and work as part of a team   

Applications without a supporting statement will not be considered 

Our Values and Commitment to Safeguarding and Equality 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. 

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. 

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity. 

National charity Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for an enthusiastic Training Area Manager for our north-eastern dog training hub.

Working as an Area Manager, you will be responsible for supporting the work of the team to achieve the best possible standards for the assistance role that our dogs are trained for. Our teams of Dog Training Instructors are fully accountable for overseeing the entire training lifecycle, from puppyhood to the moment they qualify as a Hearing Dog. This is a highly rewarding role where you can directly impact a person’s life.

You will need to work collaboratively and effectively with the wider Operations management team to deliver effective performance. We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people. The ability to develop and train dogs using the skills of our volunteers is essential, so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people.

Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people. We offer a comprehensive benefits package and value diversity in all respects. We encourage applications from candidates from all backgrounds.

Please note that this position is working in the Newcastle and Northumberland areas with some travel to Edinburgh and therefore, it is expected that the successful candidate will be based within a commutable distance during the working week.  There will be some travel expected to our Training Centre in East Yorkshire and to our Head Office in Buckinghamshire.

If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button.

Closing date: 5pm on 3rd June 2022.
Interviews will be held at The Beatrice Wright Centre, Beilby, East Yorkshire.

Registered charity in England and Wales (293358) and in Scotland (SC040486).

Area Support Manager (Retail)

Retail & Licensing Product Specialist

Reference: REQ000410

Application closing date: 15/06/2022

Salary: £32,937.00

Location: Woking, Surrey GU21 4LL/Hybrid working

Fixed term Contract

Job description:

If you are experienced in product design for retail, promotion, or other purposes this is a tremendous opportunity to use your skills to save the world we live in. At the WWF, our mission is to create a world where people and wildlife can thrive together.  To achieve this, we are fighting to prevent further environmental degradation and restore the natural environment. You too can be part of the fight by joining us as a Retail & Licensing Product Specialist and using your expertise to bring our brand to life through amazing product development.

As Retail & Licensing Product Specialist you will research product opportunities, creating or identifying items that fit our goals and sustainability criteria as well as campaign or promotional needs. You will proactively approach companies, individuals and artists and bring them onboard so we can increase income and brand awareness. Critical will be the ability to interpret the requirements of internal clients and translate them into sustainable products. Responsible for quality control of products purchased or created, we will look to you to build relationships with manufacturers, designers, suppliers, artists and licensees. You will also manage monthly quarterly and annual reporting. You will ensure all products meet our sustainability requirements and ethical guidelines too.

For this role, you must have experience of product design for retail, promotion and other purposes, and have worked within brand and design environments. You will be used to managing internal and external resource and familiar with product manufacturing processes. You will also be used to working with suppliers, artists, manufacturers, printers and licensees. You will possess knowledge of sustainability and ethical trading too. An experienced user of Photoshop, In Design or other design packages, you will be good at prioritising and possess good communication, interpersonal and multi-tasking skills.

If you have the skill to help us achieve our retail and licensing goals, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.

Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you.  Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose.  We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of all UK secondary schools and colleges, and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).

The role and your key responsibilities

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and provide expert guidance on how to embed the platform across the whole school.

You will cover your own area of the country – East London and surrounding areas – with occasional travel to these locations (on average 1-2 days per week).

Your key responsibilities:

• Work with schools to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
• Deliver targeted training sessions to staff within our partner schools via workshops and presentations, delivered remotely or in person (subject to guidelines).
• Work with your partner Area Manager to improve Unifrog engagement.
• Monitor and analyse usage across partner schools; identifying schools that need additional support to use the platform effectively.
• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
• Attend conferences and CPD events on behalf of Unifrog.

Working together

You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of UK Account Management.

Essential skills and experiences

• Strong communication skills – written, over the phone and on video calls.
• Track record of excellent relationship management.
• Extremely well organized.
• Keen attention to detail.
• Active listening and objection handling skills.
• A background and interest in education would be an advantage.
• Proactive attitude and willingness to get stuck in.

Key benefits

• Join one of ‘the best organisations to escape to in 2022’ (Escape the City Winner 2022) and help transform careers and destinations in schools.
• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Subject to your own and the company’s performance, in addition to your salary you will earn both a termly bonus and an annual bonus.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• People-focused, working closely with staff in our partner schools.

For further details of the excellent benefits we offer our staff, please see the jobs page of our website.

Key details

• Base salary of £32,000 per annum, plus bonuses.
• Full time
• Working hours are 8:30am to 5:30pm or 9:00am to 6:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• 28 days paid holiday per year (plus bank holidays).
• Full UK driving license is essential.
• All travel expenses covered and car allowance paid.
• Candidate ideally based in East London or surrounding areas.
• Home based with some travel to schools.
• Start date: as soon as possible, though we will be flexible for the right candidate.
• To discuss any details about the role before applying please contact Zoe (details on our website).
• To discuss working at Unifrog from a diversity perspective please contact Samar (details on our website).

Application and interview details

• Deadline: 22:00 (UK) on Sunday 5th June 2022.
• To apply, pleasevisit our website to upload your CV and answer the questions below:

1. Why do you want to work for Unifrog? (200 words)
2. With reference to the job description, what makes you an excellent candidate for this role? (500 words)

• The next stage of the application process will be a short task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Final interviews will be held by video call, w/c 13th or 20th June 2022.
• We can only consider applications from candidates who already have the right to work in the UK.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

Role Overview

The Finance Manager will be responsible for managing the finance function, developing, implementing, and maintaining an appropriate internal control framework, and applying the terms and conditions of contracts and grants.

You will facilitate the maintenance of accurate and up to date financial and accounting records to ensure the effective running of the charity.

You will manage the Finance Assistant and work closely with the Fundraising team and external accountants.

Key responsibilities:

• Support the securing of income opportunities by providing financial information for bids, grants, and applications.

• Create and implement templates to enable the team to provide accurate financial information for submitting bids, quotes and applications and high-level security within the systems to uphold client confidentiality.

• Work with project leads and the senior team to ensure the effective management of funds, including the tracking and reporting expenditures in line with statutory requirements of WIT's filing system. 

• Develop and deliver financial performance information to assist the Senior Team and Trustees in the running of the charity providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.

• Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes

• Manage the year-end audit by liaising and engaging with the external auditor and accountant to process payroll and pensions monthly.

• Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.

• Manage the financial and accounting operations using Xero financial management software and Microsoft Excel

• Produce accurate monthly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast 

• Produce accurate quarterly Management Accounts for review to the Finance Sub Committee, including commentary on significant areas and variances from budgets

• Work alongside the Senior Management Team to prepare detailed annual budgets for approval by the CEO and Finance Sub Committee

• Monitor Gift Aid and submit claims when required.

• Undertaking administrative tasks as and when required, be hands-on and self-sufficient

• Work with the external accountant to complete monthly return payments to Inland Revenue, and year-end returns in a timely, proactive and accurate manner 

• Report safeguarding concerns to the WIT Designated Safeguarding Manager and follow company procedure.

Essential Skills / Experience

• Demonstrable knowledge and experience of financial accounting 

• Qualified (CIMA, ACCA or ACA ) or QBE for the right candidate. Part qualified acceptable, with the right experience

• At least three years of experience in the review and production of accounts

• Excellent IT skills with extensive experience in working with online accounting systems, Excel and MS Office

• High proficiency in Excel (pivot tables, VLOOKUPs etc.)

• Experience in using Xero online accounting system

• Experience in dealing with auditors and a clear understanding of their requirements 

• Experience Overseeing SORPs and Charity Accounting 

• Thrives in a socially motivated environment and can work at speed in a constantly changing environment

• Experience in people management and a team player

Timeline

• To apply, send your CV and covering letter by 5 pm on 17th June 2022

• Applicants shortlisted for an interview be interviewed within one week

• The official role start will be in end-June 2022