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Team: Community Operations
Location: Hybrid covering South-West Scotland, including Dumfries & Galloway
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
- Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
- Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
- Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
- Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
- the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
- Team leader/supervisory experience of both employees and volunteers
- Good understanding of volunteer management
- Full clean manual driving licence
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 20th August 2026
Virtual interview date: w/c 31st August 2026
If successful, your recruitment journey will include:
- anonymised application form
- virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Team: Community Operations
Location: Hybrid covering North-East Scotland
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
- Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
- Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
- Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
- Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
- the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
- Team leader/supervisory experience of both employees and volunteers
- Good understanding of volunteer management
- Full clean manual driving licence
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 20th August 2026
Virtual interview date: w/c 31st August 2026
If successful, your recruitment journey will include:
- anonymised application form
- virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about racial justice and supporting young Black people to thrive?
Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.
Key responsbilities
- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership
- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.
- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations
- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision
- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements
- Be responsible for the effective monitoring and evaluation of all Employment programmes
- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols.
Person specification
- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector
- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements
- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management
- Strong background in operational management - programme impact and evaluation, risk management and programme development
- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision.
About us
Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons.
As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.
If this role sounds of interest to you please read full job description below with more details and how you can apply
Poetic Unity is a Black-led charity tackling racism through poetry and social action
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
START are recruiting for an Operations Manager.
Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)
About Us
START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.
Job Overview
We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.
Core Responsibilities
As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.
This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.
Additional Information
If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.
Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation
No agencies please.
Salary: £27,500 per annual and a car allowance
Hours: Full-time 37 hours per week across seven days (potentially including weekend work)
Closing date: 19 August 2026
Permanent or Fixed Term: Permanent
Location: Harrogate, with regular travel across South and West Yorkshire
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As a Assistant Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please read the role profile linked above.
The Benefits
We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page.
The Role
As a Assistant Retail Area Manager, you will play a key support role within the retail team in South and West Yorkshire, ensuring continuity of shop operations, reducing unplanned shop closure dates, and strengthening recruitment and induction processes.
The role supports the Retail Area Manager by maintaining high operational standards, developing shop teams, and embedding consistent policies and procedures across the retail network. The postholder will provide hands-on cover and practical support across multiple shops, particularly during periods of holiday, absence, vacancies, or after new shop openings.
Specifically, you will:
Provide support, knowledge and guidance through effective policies and procedures to keep Retail safe and legal:
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Support shop teams by reinforcing and embedding retail, operational, health & safety, and compliance policies and procedures.
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Act as a practical point of guidance for shop teams when covering shops or providing additional support, ensuring policies and procedures are applied consistently.
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Identify gaps in understanding or compliance and provide clear, supportive coaching to address these.
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Escalate risks, incidents, or non-compliance concerns promptly to the Retail Area Manager, supporting corrective action where required.
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Promote a culture where safety, legality, and good governance are clearly understood as part of everyday retail practice.
Enable managers across the retail estate to build high ownership of risk management:
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Support Retail Area Managers in developing confident, capable shop management teams who understand their responsibilities for compliance, safety, and risk management.
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Assist with recruitment activity, including shortlisting, interviewing, and inducting new starters, ensuring roles are filled effectively to minimise shop closures.
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Provide hands on management cover during periods of absence or vacancy, maintaining team morale, accountability, and operational continuity.
Provide clarity around retail standards, policies and procedures to protect the professional integrity of retail teams and the Yorkshire Cancer Research brand:
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Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.
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Provide clear, practical guidance to shop teams on visual merchandising, customer service, stock presentation, and shop standards.
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Act as post opening support for new shops, working alongside new teams to embed agreed standards, procedures, and ways of working.
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Reinforce brand presentation and customer experience expectations during shop cover and support visits.
Drive cost control and income generation across Retail while balancing commercial performance and business protection:
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Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.
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While covering or supporting shops, take responsibility for protecting income through effective stock management, pricing, till procedures, and loss prevention.
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Promote efficient use of resources, helping to control costs and reduce unnecessary spend during periods of cover or transition.
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Support Retail Area Managers and shop teams to maximise trading opportunities, particularly during periods of employee change or after new shop openings.
About You
To be considered for this role, you will need:
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Experience working in a retail environment, ideally within charity or not-for-profit retail.
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Proven experience supporting or supervising multiple stores or teams.
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An understanding of retail key performance indicators (KPIs) such as sales, Gift Aid, average transaction value (ATV), and stock rotation.
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Experience supporting recruitment, onboarding, and development of employees and/or volunteers.
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Strong leadership and interpersonal skills, with the ability to motivate and support diverse teams, including volunteers.
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Excellent communication skills, both verbal and written, with the ability to adapt style to different audiences.
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The ability to build effective working relationships with shop managers, colleagues, and external stakeholders.
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The ability to coach and support shop managers and teams to improve performance and deliver targets.
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A full UK driving licence and access to your own vehicle.
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To be ideally educated to A Level or equivalent or able to demonstrate experience in a similar role at a similar level.
Application
Before applying, please read the full role profile linked above.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
The client requests no contact from agencies or media sales.
Head of Business and Operations at TreeHouse School
Location: TreeHouse School, Woodside Ave, N10 3JA
Salary: £59,000 to £63,000 per annum (depending on skills and experience)
Start date: January 2027 (scope to start earlier)
About TreeHouse School:
TreeHouse School, part of Ambitious about Autism, is an Ofsted Outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.
The Opportunity
We are looking for an experienced and dynamic Head of Business & Operations to join our Senior Leadership Team.
This is a unique opportunity to play a central role in the leadership of the school, ensuring our operational services enable outstanding education and the very best outcomes for our pupils.
Reporting directly to the Headteacher, you will provide strategic leadership across the school's business functions, leading operational teams and ensuring the effective delivery of services that support pupils, staff and families.
Your areas of responsibility will include:
- Finance – leading budget planning, financial monitoring, resource allocation, and financial oversight to ensure value for money and support school priorities.
- Property & Facilities – leading the school's estate, health & safety, compliance, and facilities management, ensuring a safe and effective learning environment.
- Operations & Administration – leading the school's operational support functions, including the Office Manager, reception/front desk, senior administration and wider operations team, ensuring effective systems, processes and service delivery.
- HR & Employee Relations – working alongside Ambitious about Autism's central People Team to support recruitment, employee relations, workforce planning, and staff development whilst providing advice and support to managers.
- Strategic Projects – driving operational improvements, developing systems, and supporting the future growth and development of the school.
As a member of the Senior Leadership Team, you'll contribute to the strategic direction of the school while leading and developing high-performing operational teams.
Every operational decision ultimately supports our pupils. We are looking for a leader who shares our commitment to enabling autistic children and young people to thrive and achieve their full potential.
What We Are Looking For:
We are looking for somebody who:
- Has strong financial and operational leadership experience.
- Is a strategic and commercially minded leader who can balance operational excellence with long-term planning.
- Is confident leading, motivating and developing teams.
- Can make difficult decisions and have challenging conversations with empathy and professionalism.
- Is emotionally intelligent, approachable, and resilient.
- Remains calm under pressure and thinks clearly when faced with unexpected challenges.
- Enjoys improving systems, solving problems, and making a genuine impact.
- Shares our commitment to delivering exceptional outcomes for autistic children and young people.
Working in a specialist autism school means you'll be part of a fast-paced, varied and incredibly rewarding environment. The role requires someone who is adaptable, solutions-focused, and comfortable leading in a setting where operational challenges can arise unexpectedly.
Why Join Us?
- Be part of an Ofsted Outstanding specialist autism school.
- Join an ambitious, collaborative and values driven leadership team.
- Play a key role in shaping the future of one of the UK's leading specialist education settings.
- Access professional development opportunities through Ambitious about Autism.
- Make a tangible difference to the lives and outcomes of autistic children and young people.
Recruitment Process
The selection process will include a formal interview and a range of work related exercises designed to assess leadership, strategic thinking, and operational expertise.
Closing date for the role: Wednesday 2nd of September at 12am
Shortlisting for the role: Thursday 3rd of September
Outcome of your application: Thursday 3rd/Friday 4th of September
Interview dates: Tuesday 8th and Wednesday 9th of September
Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.
The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
We are seeking an experienced, highly organised and proactive Operations Manager to play a central role in keeping our London office running smoothly and supporting our wider team and organisation. The ideal candidate will have strong liberal instincts and support our mission to defend civil liberties in the UK.
This is a varied and hands-on role with responsibility across multiple operational areas, ensuring everything runs smoothly behind the scenes. It is a new role to the organisation, initially offered as a 12 month fixed term contract, with the possibility of extension.
Why join Big Brother Watch?
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A genuinely flexible, part-time role designed to support work-life balance
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A dynamic, successful and friendly team in a supportive working environment
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The opportunity to take ownership of an important and varied role
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The chance to contribute to an organisation at the forefront of defending freedom in the UK
Flexible working that works for you
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16 hours per work, with flexibility as to how these are worked
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We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours, potentially variations across term times / school holidays)
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Hybrid working, in practice will likely require min. 50% office attendance
The rest of our team works full time in-office. However, for this particular part-time role we aim to agree on a working pattern that provides consistency and predictability while fitting around your other commitments. We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.
About you
You’ll have strong experience managing or co-ordinating a busy office or operational environment. You’ll be confident in taking on tasks proactively, looking for ways to plan ahead to ensure smooth operational running and improved efficiency, and independently finding solutions. You’ll have excellent communication skills, liaising with all team members and providing the team with essential operational support as needed. You’ll have good IT office skills.
Operations Manager job description
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Take ownership of the day-to-day running of the London office, ensuring it is organised and efficient
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Help co-ordinate logistics for meetings and staff travel
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Co-ordinate IT support, equipment and asset management
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Lead IT migration projects (e.g. changing software/support suppliers, as directed)
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Ensure the office and kitchen are adequately supplied
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Support with HR admin including recruitment of staff, volunteers and contractors
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Organise staff socials
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Organise cycle to work scheme
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Liaise with accountants, support basic book-keeping (receipt filing)
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Support with internal file storage, physical and digital
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Support with maintenance of databases
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Assist with postage and physical mailouts to our supporters
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Commit to highest standards of data protection
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Periodically undertake required office risk assessments
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of 7 (growing to 8) staff members and 5 volunteers.
Big Brother Watch is a UK civil liberties campaign group fighting for a free future; to reclaim our privacy and defend freedom of speech.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titleShop Manager – Malvern Department Shop
Hours37.5 hours per week
Salary£28,330 – £30,154 per annum
ContractPermanent
Location 233 Worcester Road, Malvern, WR14 1SY
The role
Lead with purpose. Inspire your community. Change lives.
Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.
This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.
As Shop Manager, you’ll have the opportunity to:
- Lead and develop a dedicated team of volunteers and an Assistant Shop Manager.
- Drive sales and achieve ambitious income targets.
- Create eye-catching window displays and inspiring shop layouts that keep customers coming back.
- Build strong relationships with customers, donors and the local community.
- Make commercial decisions that help maximise every donation and every sale.
- See the direct impact your work has on the care we provide across Worcestershire.
Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.
About you
You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.
We’re looking for someone who has:
- Proven retail management or supervisory experience.
- Experience leading, motivating and developing a successful team.
- Strong commercial awareness with a passion for achieving sales targets.
- Excellent customer service skills and a positive, can-do attitude.
- A creative flair for visual merchandising and attractive shop displays.
- Great organisational skills and the ability to manage multiple priorities.
Retail experience is essential for the role.
Charity retail experience is desirable for the role.
What we offer
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management – keen to develop you
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site café
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
Find out more
If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.
Join us and help transform donations into compassionate care for local families when they need it most.
Interview date Flexible
Job Reference 4073
Download Job Description
We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.
About us
Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.
Key Responsibilities
Main Duties:
· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).
· To oversee and ensure the operation of all BFB’s projects in tandem with one another.
· Managing volunteers across several charity projects.
· Being responsible for compliance across BFB’s sites.
· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.
· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.
· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.
· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.
· Be responsible for good operational standards and working practices in the warehouse and storage areas.
· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.
· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.
· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.
· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.
· Overseeing operational spending and other financial transactions in line with the budget.
· Ensuring all charity vehicles are maintained and compliant.
· Develop relationships with the outlying community to ensure access for all.
· Being a key holder for BFB’s sites and responding to call-outs as required.
· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.
· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.
Person Specification
Essential Skills & Experience
- Strong communication, interpersonal and relationship-building skills.
- Confidence representing an organisation in public and community settings.
- Ability to work independently and proactively.
· A willingness to work flexibly within the week determined by operational priorities.
· Safeguarding training Level 2, or a willingness to complete.
· Food Hygiene Level 2, or a willingness to complete.
- Good organisational skills and ability to manage multiple activities.
- This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
- Full driver’s licence.
Desirable
- Experience working in the voluntary or community sector.
· Experience working with or coordinating volunteers.
- Experience managing a charity or businesses’ operations.
- A knowledge of compliance and health and safety.
Personal Qualities
- Passion for tackling poverty and supporting a local community.
- Friendly, approachable and confident communicator.
- Self-motivated and able to take initiative.
- Organised.
- Flexible and willing to work outdoors and in community settings.
About the role
Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.
Salary: £19,438 pro rata (£28,041 FTE equivalent)
Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.
Line Manager: CEO
Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.
Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.
Our vision is to ensure those at risk have access to nutritious food and are treated with dignity.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help create a place where people feel welcome.
At Likewise, we believe that places matter.
Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience.
We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.
This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.
You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.
Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work.
This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.
To apply for this role, please complete the application form on our CharityJob page by 5pm on the 16th August.
We welcome either chronological or skills-based CVs for this role.
Your supporting statement should address the following two questions. Please submit a minimum of 400 words but no more than 800 words (for both questions in total):
1 What is at the heart of your offer to Likewise, and how do your experience, skills and competencies meet the the areas we are looking for?
2 Tell us about some of your guiding values as a person. What are they, and why are they meaningful to you? How do you see these serving this particular role at Likewise?
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Prostate Cancer Research:
Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.
About the role:
It’s been a very successful few years for PCR's Events & Community team with good results across the board, increasing income by over £1 million every year since 2023. And we recently won Fundraising Charity of the Year at the National Fundraising Awards 2026!
Now’s an exciting time to join us as we work on a new multi-year strategy and expand the team yet again, bringing in new resource to give the different activity areas space to grow and ensure we can do our best work – contributing to PCR’s lifesaving mission, developing our careers and enjoying work within an ambitious and supportive environment.
This role is new, created to focus on community fundraising which is a growing area with huge potential for PCR. We currently receive significant unsolicited income from our brilliant supporters, but there is a key opportunity to take a more proactive approach to recruiting new community fundraisers, improving their supporter experience and testing new offerings & products. You will work with the team to create and deliver a plan for this new proactive approach and will lead on day-to-day relationship management with fundraisers.
You will also lead the project management and delivery of some community-focused fundraising events. For example,our annual Snowdonia for Science event or testing new PCR-owned products which work for a community fundraising audience. We currently expect the split of time to be roughly 75% on community fundraising and 25% on events, but the two areas will be closely connected, and this split may change over time. We are excited to work with you to develop the direction of this role as the team and portfolio grows.
You will report to the Head of Events & Community and work closely with the whole team, as well as colleagues across PCR. We have flexible working arrangements, so you can choose to be office based or hybrid. The Events team currently try to work together once a week when possible, at our office in Chancery Lane, London. You’d also be needed to travel to team building and strategy days in London on an ad-hoc basis, and to supporter events across the UK when required.
Key Responsibilities
At PCR, we make team members’ development a key priority and there is always a % of time available to collaborate more widely for your development and interest. However, your main focus will initially be:
Project management and income growth
- Create and lead a plan to implement a proactive community fundraising portfolio, identifying new approaches to test and audiences to target which build towards a long-term sustainable income stream, ensuring alignment with the Public Fundraising strategy.
- Design and deliver ambitious fundraising budgets for your area which contribute net income towards PCR’s mission.
- Lead the project management and delivery of the community fundraising and events activities you are responsible for.
- This will include monitoring objectives, budgets and the bigger picture to ensure opportunities are seized & risks are minimised.
- Carry out supporter data and income processing tasks as required, including on the CRM and other internal systems.
- Work with the team to create and deliver effective marketing plans which meet recruitment targets.
- Analyse results based on KPIs & supporter feedback, proactively implementing changes & improvements.
- Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.
Stewardship and relationship management
- Lead on the delivery of a great supporter experience for community fundraisers in line with our Public Fundraising manifesto, motivating fundraisers to raise more and remain loyal supporters of PCR.
- Interact with supporters via a range of communication channels and in-person, attending events and presenting about PCR’s work when required. This will include travel, for which TOIL will be given and reasonable expenses covered.
- Lead on relationship management for your area, spotting potential for fundraisers to have a greater impact with PCR as a whole, and working with colleagues in Philanthropy, Partnerships, Patient Projects & across the organisation to achieve this.
- Carry out stewardship tasks using tools like Mailchimp, GivePanel and JustGiving, for which training will be provided.
- Oversee stock management via our fulfilment house and ensure we have high-quality fundraising merchandise.
Product development and innovation
- Seize new opportunities for products, journeys or events which would engage a community fundraising audience, taking a test & learn approach. For this, there will be realistic budgets & an understanding of the investment needed for new ideas.
- Stay up to date with sector trends and maintain a strong understanding of PCR’s existing (and target) supporters to create and implement products and experiences that motivate and inspire.
- Use feedback and data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.
- Work to engage supporters beyond their initial activity, testing ongoing journeys and maximising their life-time value for PCR.
Teamwork
- Alongside line managers within the team, help to oversee the relevant day-to-day work of the Supporter Engagement Officer/ Assistants who are supporting your activities, to ensure effective delivery and collaboration.
- Contribute to team strategy and capacity planning.
- Work with the team to embed our agile ways of working, modelling the principle of collective responsibility.
- Contribute to the improvement of relevant processes & infrastructure to ensure efficiency, compliance & best practice.
- Attend and actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
- Model PCR’s organisational values: innovation, collaboration, accountability & empathy (championing the patient voice).
The Community Fundraising & Events Manager may also get involved with other work to support Public Fundraising activities as appropriate. Attendance will be required at weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be proactive team player, with:
- A willingness to get stuck in, eagerness to learn and strong sense of personal accountability.
- First class relationship management skills, with an ability to build rapport and to choose the right method at the right time in order to inspire a range of audiences through great stewardship and storytelling.
- Great written and oral communication skills, and an ability to present PCR’s work confidently in front of an audience.
- Strong event and project management skills, including end-to-end planning, budgeting & results tracking.
- The ability to see opportunities and drive progress within existing activity – and finding our next successful ones!
- Excellent organisational skills and the ability to juggle competing priorities, identifying the most valuable use of your time.
- An ability to oversee others’ work, to delegate effectively, and to give constructive feedback aligned with goals.
- Good attention to detail and IT Skills, with the ability to use relevant tools and a CRM database (training will be provided).
- A good understanding (or ideally experience) of community fundraising or similar peer-to-peer fundraising activity.
- A strong belief in the work we do at PCR, and a commitment to our values and mission.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.
For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£47,124
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
- Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment

The client requests no contact from agencies or media sales.





