246 Area operations managers jobs

Your mission

CALM is entering an exciting period of change, with a bold new strategy and big ambitions for the future. As our People Operations Lead, you’ll play a key role in creating the people experience, culture and infrastructure we need to make those ambitions a reality.

Your profile

About You
You are a proactive, detail-obsessed People Ops professional who loves bringing order, structure, and care to people and processes. Highly empathetic yet resilient, you excel at balancing a high volume of operational tasks with sensitive employee relations work. You take pride in being a trusted sounding board for managers, have a natural curiosity for people, data and systems. You are passionate about creating a trusting, inclusive workplace where people feel motivated and supported.

Responsibilities

Employee Experience
Champion CALM’s culture and values, using employee feedback and data to optimise an exceptional employee experience, from recruitment to offboarding. Collaborate with the Operations Team to continuously evolve workplace practices and productivity to meet the changing needs of the organisation and our people.

Operational Excellence & Flawless Administration
Own end-to-end people operations and systems with meticulous attention to detail. This includes maintaining HR platforms (Personio, Culture Amp, Notion), managing salary benchmarking, keeping policies both compliant and relevant. Ensure flawless, reliable administration across every touchpoint of the employee lifecycle.

Manager Empowerment & Employee Relations
Work with our HR partners to provide expert guidance on complex employee relations issues, equipping and coaching managers to navigate sensitive people matters confidently, professionally, and with care.

Internal Comms
Act as an excellent written and verbal communicator across CALM, leading the clear and engaging communication of policies, benefits, and workplace updates, ensuring teams remain informed and connected.

Qualification

• A relevant HR qualification, ideally CIPD Level 5 or equivalent. We would also consider candidates with a Level 3 qualification who can demonstrate exceptional practical experience and expertise in people operations and employee experience, alongside a commitment to continuing their professional development.

Experience

• Experience delivering flawless attention to detail in a fast-paced and busy environment.
• Strong practical experience across People Operations and the employee lifecycle.
• Experience providing HR advice and managing employee relations matters, including grievance and disciplinary processes.
• Experience supporting and coaching managers to confidently handle people-related situations.
• Experience developing and improving people processes, policies and systems.
• Experience using data and feedback to identify insights and drive improvements.
• Experience partnering with Hiring Managers and recruiters to provide an exceptional candidate experience.
• Experience working with HR systems such as Personio, Culture Amp or similar platforms.
• Excellent working knowledge of UK employment law and current HR best practice.

Competencies

• People-centred & pragmatic: You genuinely care about people and are motivated by creating an excellent employee experience. You balance empathy with sound judgement and practical action.
• Inclusive: You actively seek different perspectives and are committed to creating an environment where people feel valued, respected and able to contribute.
• Organised: You deliver a high standard of work while managing competing priorities. 
• Adaptable: You’re comfortable working in an organisation with evolving needs.
• Continuous improvement mindset: You naturally look for ways to make things better and more effective, using insight to guide your approach.

Why us?

• Reports to: Operations Director
• Contract: Permanent
• Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
• Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
• Salary: £45k - £52k per annum. We benchmark our salaries to ensure our pay structure remains fair, transparent, and equitable for everyone in our team.

Applications will close on Thursday 1st October and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us

We’re Campaign Against Living Miserably (CALM), and we’re united against suicide.

We’re a suicide prevention charity, on a mission to help people end their misery, not their lives. We run stigma-smashing campaigns, offer loads of digital tools and resources, and run a life-saving helpline - all designed to help people find hope and a way forward. We are - united against suicide.

 

Don't meet every requirement? We’re still interested.

 
Research shows that people from marginalised groups – including women, LGBTQ+ people, people from global majority backgrounds, disabled people, and those from lower socioeconomic backgrounds – are less likely to apply for a role unless they meet the full criteria. At CALM, we know that skills and potential come in many forms, and that diverse perspectives and lived experience of mental health or suicide can be just as valuable as formal qualifications.
 
If you're passionate about our mission but your experience doesn't tick every box, we'd still love to hear from you. You could be exactly who we're looking for.
 

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Job Title - Project Management Officer (Operations)

Contract - Permanent

Hours - 35 hours per week

Salary - £33,000 - £35,000 per annum (depending on experience)

Location - Coram Campus, London WC1N 1AZ

Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role. This position is based at our office on the Coram Community Campus, with some flexibility to work from home up to 2 days per week, depending on business need.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram International

Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a highly organised, diligent and proactive Project Management Officer to manage a portfolio of consultancy projects and provide comprehensive administrative and operational support to our team.

This role does not involve conducting research or managing programmes or services delivered directly to children and families.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Wednesday 30th September 2026 @ 23:59pm

Interview Date: Interviews commencing the week of 5th October 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

This is an exciting opportunity to join a well-respected local charity and lead services that tackle loneliness, improve wellbeing and support older people to live well. Working alongside a dedicated team of staff and volunteers, you will play a key role in shaping and developing our community services across Barnet. You will be managing our home support services as well as our activities programme.

About You

You are a confident and compassionate leader with experience of managing teams and delivering high-quality community, health, social care or voluntary sector services. Passionate about improving the lives of older people, you understand the importance of person-centred support and have the ability to motivate others, build strong partnerships and drive continuous improvement.

You will be an excellent communicator, organised and adaptable, with a good understanding of safeguarding and a commitment to equality, diversity and inclusion. Most importantly, you will share our vision of ensuring older people can age well and remain connected to their communities.

Help shape the future of CEOE

The Centre for Education Operational Excellence (CEOE) is entering an exciting new phase — we are now looking for an experienced operational leader to help build the next chapter of CEOE’s growth. You’ll play a pivotal role in building a more integrated, resilient and scalable organisation, reinforcing the foundations for long-term growth.

CEOE brings together ISBL, Solutions, Research and International. As CEOE enters an exciting new chapter, we’re looking for a leader who can connect the Group, strengthen how we operate, and turn new opportunities into sustainable, consistent, high-quality delivery.

Reporting to the Chief Executive Officer, you will lead cross-Group operational coordination. Your skillset will transform how we work, reduce duplication and key-person dependency, improve management information, support technology-enabled change and create more capacity for strategic leadership and growth.

You will be someone who can

· Lead organisational change and operational transformation in a complex environment.

· Bring teams, systems and processes together across different areas of activity.

· Move confidently between strategic thinking and practical implementation.

· Use data, technology and continuous improvement to improve efficiency and service quality.

· Build trusted relationships and influence senior colleagues with sound judgement.

Your opportunity

This is a pivotal opportunity to shape how CEOE operates and support its next phase of development. In your first year, you’ll help build an integrated operating model, drive our technology roadmap, strengthen organisational resilience and create the foundations for sustainable growth. 

Ready to help shape CEOE’s next chapter? Here’s how to apply

Please submit your CV and a two-page cover letter explaining your interest and how your experience meets the person specification. For more information, please contact our recruitment partners Propelo.

Applications close at 23:59 on Thursday 24 September 2026.

Application sifting will take place on Friday 25 September, with interviews during the week commencing Monday 28 September 2026.

CEOE welcomes applications from people with diverse backgrounds and experiences and is committed to a fair and inclusive recruitment process.

The Independent Publishers Guild is the charitable membership organisation for independent publishers. For more than 60 years we have connected the UK's thriving community of independent publishers and their partners via conferences, events,
training, mentoring, awards, information, collective stands at book fairs and much more.

Head of Finance and Operations, and Company Secretary
Purpose of the Role
The Head of Finance and Operations will be responsible for the financial integrity of the Independent Publishers Guild. They will provide financial and operational input to support the Chief Executive and Trustees’ strategic decisions. The role will include that of Company Secretary.

Duties
Finance

• Assist the IPG Chief Executive and Trustees in developing organisation growth strategies
• Responsible for the IPG budget and financial planning. Review and ensure adherence to the budgets for each functional area within the organisation
• Interpret financial information and provide updates and information as needed
• Ensure best practice to minimise financial risk and ensure that the company's financial practices are in line with statutory regulations and legislation
• Calculate and pay monthly salaries through Xero
• Deal with PAYE/NI and pay HMRC monthly
• Reconcile all bank accounts on at least a monthly basis
• Download sales invoice information from the IPG CRM (iMIS) and post into Xero
• Reconcile credit card transactions
• Reconcile sales figures between the IPG CRM (iMIS) and Xero
• Reconcile all bank accounts on at least a monthly basis
• Administer Company Pension Schemes
• Administer Childcare Voucher Scheme
• Prepare end of year returns, Class 1A return, P60s etc
• Work with the auditing firm to ensure financial monitoring excellence and the unqualified audit report is submitted as part of the annual reports
• Work with the VAT advisor and Corporation Tax advisor
• Monitor cash-flow, bank accounts, investments, and other financial transactions
• Post all Purchase Invoices to Xero, pay all Invoices
• Prepare monthly management accounts and ensure that the company’s statutory tax and reporting requirements are met on time

Operations

• Develop and maintain all necessary systems and procedures to ensure effective and efficient financial management within the company
• Create and maintain relationships with service providers and contractors, including banking institutions and investment companies
• Responsible for purchase and disposal of fixed assets for the organisation
• Liaise with BT re phone/broadband contracts
• Oversight of the Company’s HR record keeping

Company Secretary

• Provide a Company Secretarial function, including ensuring that all records are kept up to date at Companies House and the Charity Commission
• Liaise with the Charity Commission and Solicitors to ensure compliance
• Attend Board Meetings
• Attend AGM and present Accounts

Other

• Any other activities required by the Chief Executive and Trustees
• Experience of working for a charity desirable
• Accounting qualifications required (ACCA/ACA/CIMA/ICAS)
• This is a part-time, remote role – approx. one day a week

Who we are

Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.

Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.

Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.

As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.

About the role

As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.

Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.

This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.

There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.

Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.

You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.

This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.

Who we are looking for

We are looking for an established senior social care leader with significant experience leading complex care and support services.

You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.

You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.

Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.

Your leadership style will matter just as much as your experience.

We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.

You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.

Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

Dean Farm Trust is seeking an experienced and compassionate Sanctuary Operations Manager to take responsibility for the day-to-day leadership and operational management of our 32-acre animal sanctuary near Chepstow.

Home to 200 rescued animals, including pigs, cows, sheep, goats, equines and birds, Dean Farm Trust provides a home for life to animals in need. This is a senior, hands-on leadership role with animal welfare at its heart.

The Sanctuary Operations Manager will lead our on-site team, working through our Team Leaders to ensure the Sanctuary operates safely, effectively and to the highest standards of animal welfare. The role will oversee staffing and rotas, volunteer development, recruitment and training, budgets and resources, facilities and maintenance, land and pasture management, health and safety, compliance, contractors, projects and the operational delivery of Sanctuary events and activities.

We are looking for someone with strong leadership and people-management experience who is confident managing a busy operational environment and developing both staff and volunteers. You will need to be organised, practical and able to balance the immediate demands of running a sanctuary with longer-term planning and improvement.

This is an important appointment for Dean Farm Trust as we strengthen our operational structure and build a sustainable future for the Sanctuary. The successful candidate will work closely with the Director and Trustees while taking real ownership of Sanctuary operations and providing strong, consistent on-site leadership.

A genuine commitment to animal welfare and to the values of Dean Farm Trust is essential.

Please read our full Candidate Pack before applying. It includes the complete Job Description, information about Dean Farm Trust and further background on why we are recruiting for this role now.

Support, Guide and Lead Services That Change Lives

This is your opportunity to provide leadership to services that make a real difference to people, families and communities across Lancashire. Join a values-led organisation where your leadership will help shape services, support talented teams, and create positive, lasting change.

At New Era North West, we believe everyone deserves the opportunity to thrive. For over 40 years, we have worked alongside children, young people, adults and families to reduce inequality, improve wellbeing, increase opportunities and build stronger communities. Through our work in employment, skills and education, health and wellbeing, and family and community services, we help people overcome challenges, build resilience and achieve their potential. 

As our Charitable Service Lead, you will provide strategic and operational leadership across our charitable services, ensuring they remain high quality, responsive and focused on delivering meaningful outcomes. Working closely with the CEO, Operations Manager and Leadership Team, you will provide direction, guidance and support to service managers and practitioners, enabling them to deliver high-quality services that achieve positive outcomes for the people and communities we serve. You'll play a key role in developing confident, capable teams, fostering a positive and supportive culture, and ensuring our services continue to make a lasting difference across Lancashire. 

This role offers the opportunity to influence the future direction of a respected and growing organisation. You'll lead and support passionate teams, develop strong partnerships, and help create a positive workplace culture where people feel valued, supported and empowered to do their best work. We're looking for someone who can inspire others, bring people together, and balance strategic thinking with a practical approach to leadership.

What We Offer

• Salary: £38,428.46 per annum 
• Contract: Permanent, full-time (37 hours per week)
• Location: Burnley, Lancashire, with travel across service areas required (essential car user) 
• Annual Leave: 32 days per year 
• The opportunity to shape and influence services that improve lives and strengthen communities.
• A supportive, values-driven culture built on Care, Support and Belief.
• The chance to work alongside committed colleagues who are passionate about making a difference.
• A senior leadership role where your ideas, experience and vision can have a genuine impact.

If you are passionate about creating opportunities, supporting communities and leading services that deliver real social impact, we'd love to hear from you. Join us and help challenge inequality, strengthen communities and transform lives.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch

Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops

About the role

At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.

This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.

The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.

In this role, you will

You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.

Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.

About you

You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.

What we offer

This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.

The position offers a salary of £32,000 – £35,000 per annum (depending on experience)

25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees

Additional information

Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.

How to apply

Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.