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Page 1 of 19
England, United Kingdom (On-site)
£32,470 per year
Full-time
Permanent
Job description

Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort))

We’re excited to welcome a new Volunteering Leader at our London & South East location

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.

On-call responsibility
Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues:
•    Approximately 1 week in every 5
•    Availability from 4:00pm to 8:00am on weekdays, plus the full weekend
•    A Trust vehicle will be taken home during on-call periods to respond to callouts

The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle.

Role Overview

We’re looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean.

This is a hands-on, operational role where you’ll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You’ll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them.

If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role.

Key Accountabilities:

As a Volunteer Leader, you will:
•    Work closely with the Operations team to identify where support is needed
•    Recruit and organise volunteers to help resolve operational issues
•    Ensure volunteers are trained, supported and able to work safely
•    Plan and lead volunteer groups to carry out practical maintenance tasks
•    Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths
Typical activities include:
•    Painting and site improvements
•    Fly-tipping and litter removal
•    Vegetation clearance
•    Lock maintenance (planned preventative maintenance)
•    Minor repairs and hole filling
•    Water control tasks

Please note: This is a hands‑on operational maintenance role. While you’ll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting.

About you

We’re seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you’ll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy.

You’ll be confident handling day‑to‑day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential.

It would be beneficial if you have experience in:

  • Health & Safety processes, including risk assessments and method statements
  • Safeguarding
  • Practical or maintenance work
  • Volunteer coordination or team leadership

Skills & Qualifications

  • Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
  • Experience of leading a small team
  • Great organisation and prioritising skills
  • Effective and engaging communication skills
  • Computer literate – with good knowledge of Microsoft Office package
  • You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.
  • Full UK Manual Driving License - Essential
Organisation
Canal & River Trust View profile Organisation type Registered Charity Company size More than 1000

Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.

Canal & River Trust logo Play
Refreshed on: 07 May 2026
Closing date: 14 May 2026 at 23:30
Job ref: 314
Tags: Volunteering Management, Operations