Area operations managers jobs

The FEA are recruiting a fixed term Director of Operations and Impact (maternity cover), who will have responsibility for FEA’s operations, culture, governance and impact and evaluation over the coming year.

Working closely with the co-CEOs and Senior Leadership Team, you will oversee the FEA's core operational functions while ensuring seamless continuity and momentum in this strategic direction. You will line manage key staff, steward relationships with external partners, and ensure that the FEA's culture and systems enable the whole organisation to thrive during this important transition.

This is a strategic leadership role that combines operational expertise with a strong focus on learning and impact, perfect for a leader who values the unique contribution that skilled interim leadership can make at key organisational moments.

Key dates

• Applications close: Monday 13 October (9am)

• First round interviews: Wednesday 29 October (online)

• Final interviews: Wednesday 5 November (in person at the Fair Education Alliance office in London)

• Start date: early January 2026

ImpactEd Consulting is acting as recruitment advisor to FEA on this appointment. 

About Us

The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year

The Role

We are seeking an experienced Office Manager to join our team. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.

You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.

Please note that this role is a permanent position, but we would consider a Fixed Term Contract for an outstanding candidate. Although the closing date is 30th September, we are reviewing and shortlisting applications on a ongoing basis so do apply as soon as possible.
The role is hybrid, so for full time hours would mean 40-60 percent of the time worked from our Bradford offices (2-3 days).
 

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

Context:

CAP is a national charity that is driven to help release people from debt, poverty and their causes through partnering with local churches.  We do this by providing a variety of services: CAP Debt Help, CAP Job Clubs, CAP Release Groups and CAP Life Skills.  We also help churches teach basic budgeting and money management skills through our CAP Money course.  Our debt help service involves holding client assets. CAP is regulated by the Financial Conduct Authority. The continued success of our work rests on a bedrock of vital background functions, which includes the finance department.

Purpose:

The finance department is going through an exciting period of transformation. Working alongside the Chief Financial Officer and the Head of Financial Planning & Analysis, this role will help shape the strategy and delivery of excellent forward-facing financial planning, statutory and regulatory reporting, costing and client asset management.

This role will be responsible for identifying opportunities for continuous improvement whilst driving efficiencies across the finance department. Taking ownership of providing potential solutions to enable us to strengthen our core financial processes, from both a systems and process perspective, whilst encouraging thought and challenge around our current ways of working.

This role will take accountability for the oversight and management control of the Finance Operations team, providing outstanding customer service to both our internal and external customers and stakeholders.

Personality:

We are dedicated, enthusiastic and take a professional approach to our work, within a relaxed, supportive environment. 

Reports to: Chief Financial Officer

Direct Reports: 1 x Assistant Financial Accountant, 5 x Finance Assistants

Passion:

We are extremely passionate about providing excellent service to our multitude of internal and external stakeholders. 

Role:

Accountabilities:

• Build and develop a strong finance operations function with robust internal and external controls through active line management and regular training

• Drive the annual statutory reporting process - developing a clear timeline, planning and negotiating with our internal communications team to deliver a high quality annual report for Trustee approval and sign off

• Lead the external audit process, negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee.

• Oversee the CASS annual audit process, which includes negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee. 

• Develop and deliver comprehensive and insightful regular balance sheet reporting and forecasting (capital expenditure, cashflow, liabilities and reserves) to support the financial sustainability of CAP, highlighting risks or opportunities to enable informed decision making by Executive Team and the Board

• Identify and implement process and system improvements, shaping and improving the effectiveness of the finance operations team. 

• Take the leading role in the finance ledger system replacement procurement, design & implementation

• Provide support to ensure key operational and financial targets are delivered

• Develop, recommend and implement cash and capital management systems and reporting

• Provide assessments of capital expenditure business cases and strategic opportunities to support and influence decision making

• Support the month end and annual accounting processes to ensure accurate reporting of the financial performance

• Advise the Chief Financial Officer on technical areas of expertise, undertaking research as required, in particular financial reporting, VAT and tax.

• Provide financial accounting advice and support to the Head of Financial Planning & Analysis in the preparation of budgets

• Submission of all mandatory external surveys and reports as required by deadlines (ONS, FCA etc)

Manager accountabilities: 

• Manager is proactive in creating a culture of personal development in the team, including but not limited to conducting Annual Appraisals and Development Reviews (AADs), and coaching style catch ups for every direct report

• Manager is a secure and honest leader, able to acknowledge mistakes, lead with vulnerability and build a high trust team

• Manager has excellent written and verbal communication skills and can tailor these to the audience and situation as needed

• Consistently and professionally articulates the needs of the team to wider stakeholders, whether as part of specific projects or business-as-usual tasks

• Manager is able to balance team workloads, boundaries and health using appropriate and effective strategic methods such as LEAN, problem definition and ideation tools

Senior Leadership accountabilities: 

• Strategy. Understands the organisation and industry context, knows how to set strategic plans and execute them well.

• Operational oversight. Delivers on the department’s goals and strategic priorities, knows how to lead the department through change and is constantly looking to improve processes.

• Developing and leading people. Able to lead managers and develop them to deliver on accountabilities. Highly skilled at appraisals and setting targets.

• Promoting healthy culture. Ensuring department work and behaviour exemplifies CAP’s values.

• Collaboration (across departments). Strong in organisational awareness and passionate about cross-collaborative working.

Measurable outputs:

• Budgets (capital and other items)  delivered on time and within budget

• Objectives agreed annually delivered as planned

• Monthly reporting pack delivered to the agreed timetable

• Finance transformation programme delivered successfully

• Successful completion of the annual statutory audit process

• Identification of further improvements needed to financial processes and controls as appropriate

• Delivery of new chart of accounts structure 

• Balance sheet & Cash Flow - annual, monthly and quarterly - including forecasts

• Statutory returns completed on time

• Effective regular 1:1 meetings held with direct reports

Culture:

• Clearly live out and embrace the cultural values of CAP.

• Clearly demonstrate a heart and passion for the charity.

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centred  culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.

• Attendance at annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role.  It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Person:

Education:

• Qualified Accountant (CCAB) with Post Qualification Experience

• Degree or professional level education

Experience:

Essential

• At least 3 years experience at a senior level within a finance/accountancy environment

• Senior level financial accounting experience

• Experience of reviewing controls & processes

• Experience of leading the annual accounts & audit process

• Experience of leading teams to meet key objectives or targets

Desirable

• Senior level financial accounting experience in a not-for-profit organisation

• Experience of installing/upgrading accounting systems

• Prior experience of working in a CASS 11 environment 

Skills/abilities:

• A strategic thinker, able to plan and forecast with an exceptional level of organisational awareness.

• Ability to interpret technical accounting regulations into everyday language

• Demonstrable effective influencing skills at a senior level

• Significant understanding of financial control and risk

• Excellent technical finance and accounting knowledge

• Demonstrate strong understanding of business needs and relevant application of accounting standards

• Good strategic insight and understanding of organisational aims.

• Possess a problem solving, analytical mindset with a high level of attention to detail

• Excellent communicator and presentation skills, both verbally and in writing

• Strong excel skills and use of data manipulation tools

• Ability to prioritise and manage own workloads, be organised, have a flexible working style and enjoy working to tight deadlines

• Ability to lead a team in actively promoting the cultural values of CAP

Christian commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. 

In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life. 

In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.

You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.

You will need a flexible approach to your working hours as the role may require some evening and weekend work.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home Based 

Closing date: Tuesday 30 September 

Please download the job description to see full role responsibilities

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, must be located in or with close proximity to Wiltshire and Somerset

Contract:  Permanent, full time

Holiday:  25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 16th October 2025 at 9am

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator

Applications Closing Date: Thursday 16th October at 9am

Shortlisted candidates will be notified by Friday 17th October

Interview Date: Monday 27th October in Frome, Somerset

A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Additional documentation:

• Application form

• Recruitment of Ex-offenders Policy

• Example Reference Questions

At CBGC, our aim is to empower young people in the local community who lack access to services and standard educational opportunities. Through sports like football and basketball, music, mentoring, and other engaging activities, we inspire and guide youth toward positive, transformative pathways

We have a new and exciting vacancy, The Centre Manager (the Manager) will play a key role in ensuring the management and smooth running of the Coventry Boys and Girls Club (Centre). This includes the management of the Senior Management Team (SMT), to ensure the compliance of/to and oversee all administration processes and procedures (including all legal requirements) and financial management. 

A key role of this job is to develop the centre’s business in consultation with senior staff, service users to understand the needs of the community and thus create bespoke opportunities in response. This also includes working with and across stakeholders from statutory, voluntary and the commercial sector to generate greater means of collaborative working, and manage a facility which is both safe, sustainable, and friendly for users.

MAIN RESPONSIBILITIES:

 · Manage the safe and efficient operational delivery of the centre in conjunction with the Senior Management Team (SMT)

· To ensure that the service is fully compliant within its regulated marketplace and that the quality assurance processes are implemented and maintained.

· To support in strategy development, expansion planning and the delivery of the business plan and profit targets, working with the SMT to ensure new business generation in line with agreed budgets.

· To review data and SMT reports to evaluate, advise and support further improvement.

KEY TASKS:

· In conjunction with the Board of Directors to oversee the centre, supporting the Senior Management (SMT) and staff team to maintain compliance within those services and in particular, supporting with any safeguarding concerns.

· Closely oversee any areas of concern in the day-to-day operations of the centre and provide on call advice and assistance as part of an agreed rota.

· To implement and oversee KPI’s for the SMT in line with the centre’s goals, managing any areas of concern.

· To help deliver expansion plans across the centre, in particular working with the SMT to maximise the use of the centre’s facilities.

· To ensure that the SMT promote the use of the Centre by, amongst other things, maintaining the Centre’s website and other social media and maximise publicity opportunities and liaising with the local media, and to build relationships and acknowledge funders and their contributions.

· To advise the SMT and Directors on areas for development, areas of good practice and areas for improvement; introducing systems and work practices in order to deliver change where needed. To take quick and decisive action where any decline in outcomes is identified.

· To keep up to date with all regulatory changes and good safeguarding practice.

· To effectively introduce, communicate and share good practice examples across the staff.

· To help build on and further develop a strong and well-balanced team, developing new staff to come through across all regions and developing team resilience.

· Ensuring all Company Policies and Procedures are implemented, managed and monitored.

· Ensuring that all Legislation and Regulations are implemented, managed and monitored.

· Reporting via a board report, and attending board meetings, to share all relevant information within your role.

· To share key information following the board meeting with the SMT in a timely manner.

· To collaborate with directors and key staff to develop new systems, processes, or practices in line with the company requirements.

· Supporting the SMT to ensure that the service follows the agreed recruitment and selection processes, ensuring that the company’s staffing levels are maintained accordingly.

· Assist in the investigation process and hear grievances for formal disciplinary hearings (inc appeals) as appropriate and where requested.

· To investigate and apply for external funding.

· To promote and maintain positive, fruitful relationships with all stake holders, particularly Coventry City Council, to seek compatibility of activities and delivery of innovative joint ventures.

· To inform the directors, of any serious areas of concern.

· Maintain absolute confidentiality and follow all GDPR guidance and policy.

· To work within the of the Equal Opportunities and Equality & Diversity Policy and Procedures at all times.

· As with all staff, to take joint responsibility for the safeguarding of those in our care and to act on any concerns immediately.

· Any other duties reasonably expected of a Centre

·  Manager.

· This job description will be reviewed regularly and may change over time.

Education and training:

· Educated to degree level or have equivalent experience / qualification

· Computer literate with a working knowledge of Microsoft applications.

· Proven experience in either, the voluntary/community sector, business, project management.

Other:

· A strong commitment to youth services

· Able to work occasional evenings and weekends and attend the Centre at short notice, able to work flexible hours.

· Consent to an enhanced DBS disclosure

Skills and abilities:

· A professional attitude and approach to the management of the Centre

· Excellent communication skills- both written and verbal

· Customer service skills

· Confident, self-motivated, innovative and able to work under pressure

· Good team leadership skills with the ability to develop and support all members of the team

· Able to prioritise work and demands

· Able to work collaboratively

· Understanding of financial budgets with the ability to work within a budget.

· A critical thinker with problem solving skills

Personal characteristics:

· They will have a strong commitment to helping members of the community get involved with the Centre.

· They will also need to be self-reliant demonstrate autonomy and discretion’ in their working and to prioritise activities.

· The continued success of the Centre will depend heavily on the organisational skills of the Centre Manager and their ability to communicate effectively with all members of the community and work alongside colleagues, partners and the Board.

· The Centre Manager will be given a high degree of autonomy and will be self-motivated.

Hospice at Home Transformation and Operations Manager

Fixed term for 20 months

£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities  

Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?

Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services  – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change.  This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.

“For everyone to have the best possible experience at the end of life.”

This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.

As our Hospice at Home Transformation and Operations Manager, you will:

• Lead the transformation and daily operational delivery of our Hospice at Home services.
• Collaborate across the system to improve outcomes for patients and families.
• Manage a team of dedicated professionals, supporting and empowering them through change.
• Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
• Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:
We are looking for someone with

• Experience in service transformation and senior operational management in health or social care.
• Understanding of community-based care, ideally in palliative, oncology or frailty services.
• Knowledge of project management, stakeholder engagement, and quality improvement.
• A passion for compassionate, person-centred care, aligned with our values.
• A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

You will have

• The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
• A supportive, inclusive team culture where leadership, education, and wellbeing matter.
• Professional development opportunities and a culture of reflective practice and growth.
• Flexible working and community-based work across our Farnham and Guildford sites.

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 96% of our staff are proud to work for Phyllis Tuckwell*

*Birdsong and Hospice UK Staff Survey 2025

For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet .  If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
 

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Operations Officer
Dual Site - Donation Centre in Harrogate & Warehouse in Knaresborough

9 months Fixed Term Contract

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Operations Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As an Operations Officer, you will report to the Area Safety and Facilities Manager. You will take the lead in managing the day-to-day operations of the Yorkshire Cancer Research Centre in Harrogate. You will also play a vital role in ensuring our wider estate—including retail spaces and our new warehouse—remains safe, compliant, and fully operational.

In this pivotal role, you will be the go-to person for keeping our buildings running smoothly. From coordinating maintenance and resolving issues, to managing compliance through the EVERY system, centralised ordering, and waste contracts—you will make sure our people have everything they need to do their best work.

Specifically, you will:

Hornbeam Centre Compliance and Building Management across all premises including retail shops and warehouses

· Liaise with contractors to ensure that they are delivering their expected obligations in line with their service level agreements/contracts.

· Manage the keyholder process to ensure that keys for the property across the estate are well controlled and managed.

· Be the first point of contact for any snagging or building issues with the Yorkshire Cancer Research Centre, booking contractors to ensure both a quick and cost-controlled resolution.

· Ensure that all weekly and monthly checks are successfully delegated in the event of your planned absence to ensure that there are no gaps in the records.

· Check and administer the building DEFIB.

· Ensure that the Centre is clean, tidy and free of Health & Safety risks, promptly addressing or reporting any concerns to the appropriate person whether that be internal or external.

Supporting Estate Building Compliance

· Complete and record Fire Alarm tests on a weekly basis.

· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.

· Monitor EVERY for all properties across the estate and be the first point of escalation for non-compliance to completing actions in the right timescales.

· Ensure that all annual services are proactively booked in for every property across the estate including, but not limited to, fire alarm servicing, legionella testing.

Centre Support

· Ensure that amenities within the Centre are in good working order, and repairs are carried out in a timely manner so that all colleagues are be able to successfully carry out their own roles and that the Centre is a suitable environment in which to do so.

Health and Safety Record Keeping

· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.

Administration of the Vehicle Fleet

· Proactively manage the administration of the charity’s vehicles, including but not limited to, pool cars and delivery/support vans.

· Book services and MOTs and adhoc repairs/work as required.

· Responsible for monitoring and managing the renewal checks of driving licences.

Centralisation of processes

· Support with the raising and approval of purchase orders and creating orders from suppliers, as required, by the Operations and eCommerce Team in a timely manner

About You

To be considered for this role, you will need:

· To be ideally educated to GCSE level or equivalent.

· Previous experience of working in a Facilities role with a good understanding of the requirements of this role and H&S responsibilities.

· To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.

· To have proven experience in facilities management and administration.

· To have good communication skills and proven experience of engaging with internal and external stakeholders, addressing queries and offering practical solutions.

· To be extremely organised and able to prioritise a diverse workload and meet deadlines.

· To be able to follow procedures in emergencies: be proactive, with the ability to react to evolving situations and be led by management and other colleagues.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

· A DBS check at basic level.  

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 02 October 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.

Regional Operational Manager

Service: Services and Innovation London

Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)

Location: Various areas across London

Hours: 29.6 hours per week (part-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

· Proven leadership experience managing services for vulnerable children, young people, and families.

· Strong background in team management, budget oversight, and quality assurance.

· Skilled in stakeholder engagement, partnership building, and service development.

· Experience with tenders, funding bids, and strategic growth.

· Knowledge of safeguarding, compliance, and data-driven performance monitoring.

· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.

· Excellent communication, project management, and organisational skills.

· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follow the link to our website and click 'Apply Now' below to complete our online application form

· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About the Role

The Director of Grants and Operations is a senior role within the Jack Petchey Foundation with responsibility for leading our operations, partnerships and grant-making. You will ensure that our operations are agile, efficient, effective, forward-looking and robust. In addition, you will have strategic responsibility for ensuring our grants and partnerships teams deploy over £10m pa to benefit young people and strengthen the youth sector across London and Essex.

As a member of the Executive Team, you will play a crucial role in delivering our ambitious strategy, expanding our impact and investing more through JPF’s proven grants and partnerships. You will work to ensure that JPF programmes benefit more young people, particularly in areas and groups with the greatest need.

We are seeking an experienced, forward-thinking leader with a proven track record of building and improving highly effective operations functions within complex organisations. You will bring strategic vision and operational excellence, ensuring that our systems and processes are robust, inclusive and future-focused. With significant experience in digital transformation, financial oversight and people leadership, you will know how to create the infrastructure that enables impact at scale. At the same time, you will be motivated by our mission, committed to youth empowerment, comfortable leading high volume grant programmes, developing programmes to fill identified gaps, and skilled at translating strategy into practical action.

Main Areas of Responsibility:

You will provide strategic leadership to our operations, partnerships and grant-making, ensuring that JPF

achieves maximum positive social impact through our programmes, funding and operational delivery.

Key responsibilities include:

Strategic Operational Leadership

 Lead the strategic development and implementation of operational infrastructure, including HR, IT, digital

systems and facilities.

 Lead and oversee digital transformation and the efficient and effective use of CRM systems to support

effective decision-making and operational delivery.

 Ensure robust, efficient and inclusive systems, policies, and procedures that drive organisational

effectiveness and resilience.

 Ensure systems are user-friendly and future proof.

Financial Leadership

 Provide executive-level oversight of financial planning, budgeting, reporting, analysis and reporting.

 Ensure compliance with statutory, legal, and regulatory requirements.

 Work closely with the Finance Manager to ensure strong financial controls and risk management systems.

Grant Making and Partnerships

 Lead strategic oversight of JPF’s small grants programmes (>£5m pa to over 1500 schools and youth

organisations) as well as our 16 partnership programmes (>£4m pa) and paid youth sector internship

programme.

 Identify and develop innovative partnership models that align with the Foundation’s mission, vision,

values and theory of change.

 Lead the management and implementation of JPF’s c£2m new legacy grants programme.

 Ensure grant-making processes are efficient, from application to evaluation.

 Build and maintain strong relationships with delivery partners, funders and with the sector.

People and Culture

 Lead, manage, and support staff across the Grants, Partnerships and Operations functions, fostering a

high-performing, inclusive and collaborative team culture.

 Foster staff wellbeing and bring excellent judgement and good humour to your work.

 Champion continuous improvement, learning and data-driven decision-making.

 Work to embed youth-centred approaches, safeguarding, equity and inclusion across the organisation.

Organisational Leadership

 Actively contribute to strategic planning and organisational leadership as a member of the Executive

Team.

 Represent the Foundation at events and engagements and act as an ambassador.

 Undertake other duties in line with the role as organisational needs evolve.

Face-to-Face Fundraising Area Manager - West Midlands / Worcestershire 
Reference: SEP20251160 
Location: Flexible in West Midlands/Worcestershire 
Salary: £30,075.00 - £32,108.00 Per Annum 
Contract: Permanent 
Hours: Full-time, 37.5 hours per week 
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

About the Role

As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.

As well as line managing a direct team of up to 8 fundraisers, you'll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB.

This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.

Key Responsibilities:

• Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
• Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
• Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
• Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
• Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team

Essential skills, knowledge and experience:

• Proven experience in face-to-face fundraising and managing high-performing teams.
• Strong leadership skills with the ability to inspire and develop team members.
• Excellent communication and interpersonal skills.
• Knowledge of ethical fundraising practices and relevant codes.
• Ability to plan, organise, and think strategically.
• Comfortable giving and receiving feedback.
• Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.

Desirable traits:

• Familiarity with the RSPB's mission and values is highly desirable.

Benefits:

• Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
• Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
• Flexible Working: Hours tailored to suit individual circumstances
• Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
• Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
• Pension: RSPB matches contributions up to 7%.
• Green Benefits: Cycle to Work scheme and green loans.

Additional Information:

• Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so.
• This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.

Closing date: 23:59, Sunday 12th October 2025 
We will be looking to conduct interviews from mid-October. 
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. Contact us to discuss any additional support you may need to complete your application.

Please contact us if you require any additional support during the application process.

No agencies please.

Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?

We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.

ABOUT US

We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.

ABOUT THE ROLE

This role could suit two types of candidates:

• A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
• An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.

It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.

Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.

The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.

What does a week look like for a Daybreak Programme Manager?

No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:

Ensuring a quality service for families, and delivering on contract aims

• Reviewing and triaging referrals, including case discussions with referrers.
• Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
• Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
• Collating and analysing performance data (KPIs), using MS Excel and other tools.
• Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.

Working with your freelancer team of Coordinators

• Allocating new referrals to our team of freelance Independent Coordinators.
• Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
• Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
• Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
• Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
• Reviewing and signing off invoices from freelance Coordinators.

Working with external stakeholders and referrers

• Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
• Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.

Contributing to the wider Charity aims

• Attending Programme Manager and staff team meetings.
• Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.

DETAILS

• Salary: £36,000 - £39,000 per annum pro rata, depending on experience
• Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
• Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
• We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.

APPLICATIONS

To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.

CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)

The General Manager of DPA will be responsible for supporting the development of DPA, driving the company forward, raising the profile, reach, and impact of the work, and ensuring the viability and effective operations of DPA.

Our General Manager is a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences.

This role is suitable for someone building a career in operations. We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin, managerial and fundraising support.

You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.)

Role: General Manager  

Reports to: Artistic Director & Board of Trustees 

Salary: £190 per day, 3 days a week for 48 weeks of the year

Contract: This is a rolling freelance position initially for 6 months to be extended subject to securing future funding

Hours: Preferably 3 days (22.5 hours) a week, 1.5 days at our office in Lewes.

Benefits: Training and development opportunities

Probation Period: 3 months

Deadline for submissions is midday on the 8th October 2025 & interviews will take place on the 9th & 10th October with a view to onboarding around the beginning of November 2025

Management Responsibilities

• Support and implement the artistic, business, and strategic planning of DPA, in consultation with the Artistic Director, Board of Trustees, and stakeholders.
• Drive relationships with key stakeholders and funders
• Cultivate a supportive climate of creativity, innovation, and risk-taking in DPA's work
• Ensure DPA remains solvent and able to meet its commitments as outlined in the Three Year Plan
• Lead the fundraising strategy and portfolio at DPA and develop new and diverse fundraising initiatives
• Lead the processes and procedures of governance of DPA both internally with trustees and with external agencies.
• Manage DPA's financial operations, ensuring accurate budgets and reports for staff, board, auditors and funders
• Develop and operate the most efficient administrative processes and systems to support the smooth delivery of DPA's work.
• Ensure DPA's organisation and activities comply with the requirements of Charities Commission and Companies House. Act as DPA's principal interface to these bodies
• Ensure governance, HR policies, and practices are reviewed and updated to deliver a safe working environment and compliance with employment law

Other

● To work within DPA’s policies and procedures, including Health and Safety 

● To support the development of safeguarding policies and practices 

Job Requirements

Experience & Knowledge

• A minimum of three years' experience in management and administrative in an arts, or charity organisation or as a company manager in theatre

• Experience of financial processes, including budget management & monitoring

• Understanding of HR policy, processes and best practice

• Experience of securing resources, including making successful funding proposals and grant applications

• Experience of managing office systems, including IT systems.

• Exceptional interpersonal skills and an ability to communicate effectively in person and in writing with a wide range of people

• Understanding of Health and Safety in the workplace

• Exceptional organisational skills with the ability to effectively prioritise

• Ability to develop, maintain and contribute to partnerships involving various stakeholders to achieve positive outcomes

• Skilful in managing a small and passionate team of employees, freelancers, and volunteers.

• A commitment to access and inclusion within the arts, in alignment with our justice goals.

Skills & Attributes

• Strong written and verbal communication skills

• An organised team player, able to balance competing demands and work collaboratively with a broad range of people

• Ability to manage multiple priorities and meet deadlines.

To apply, please fill out the application ( part 1 and part 2) and email us this together with your CV along a cover letter. We encourage you to discuss your vision for what you would want to do to make Different Planet Arts a thriving home for our creatives and an innovative space for producing our unique, inclusive arts projects, and how you would go about doing it. 

Thank you for your interest in joining our team. We’re excited to hear from you!

Team: Community Operations

Location: Hybrid covering Suffolk and Norfolk

Work pattern: 21 hours per week, 7 hours per day with a flexible working pattern

Salary: Up to £25,650.43 per year 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Branch Development Manager:

• accountable for the development, growth and local governance of branches within a designated area
• provide a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers
• develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability.
• manage local area budgets and have a clear oversight of branch income and expenditure plans.

About the team:

• our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee.
• our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
• The team is made up of an Operations Manager, Branch Development Managers, Centre Managers and a Cat Welfare Advisor

What we’re looking for in our Branch Development Manager:

• proven experience of leading and managing volunteers
• proven management/team leadership experience including drafting operational plans
• experience of planning and implementing new processes and systems across a multi-site organisation
• proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
• personal and professional manner and credibility that generate trust and confidence in others
• hold current driving licence and access to own vehicle

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23 September 2025

Interview date: 2nd October 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. interview with presentation tbc

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.