Beacon is at a pivotal time in its development. We are a growing organisation keen to increase our impact on mental health across Greater Manchester, and have developed a range of new services over the last 18 months that respond to the pandemic and its aftermath. More and more people are experiencing poor mental health and this trend is set to continue, and at Beacon we want to be part of the answer, working with individuals, communities, schools, and partners across sectors to maximise the benefit of our work.

To build on our successes to-date, we know we need to strengthen our infrastructure in operations, creating a solid framework that enables our services to perform at their best. This is why we are further developing our operations function and are now recruiting for a new operations manager. We are looking for someone who is passionate for mental health, resilience, and the values of Beacon, someone who is highly organised, structured, with an eye for detail, and who sees the links between well run finance, premises, HR, and quality assurance and their importance in building great services. As part of Beacon’s lead team, you will work closely with other managers, and manage the team of 8 Appointments Administrators. A key relationship is with our Operations Assistant, who will be your capable partner in identifying and delivering system and process improvements that benefit all at Beacon. 

Main Purpose of the Role

Ensuring a highly effective operations function for Beacon: finance, HR, information governance, and IT Providing effective management of the Appointments Service Ensuring a great physical environment for clients, volunteers and staff

You will be working closely with the Operations Assistant in all areas, identifying and implementing improvements to our systems, processes, and operational infrastructure to ensure we are as effective and efficient as possible. The role includes, but is not limited to, the list of responsibilities and tasks below:

Working closely with the CEO and rest of the lead team to manage finances

Working with CEO and lead team to review and develop budgets

Overseeing all purchases and payments

Running the recruitment and induction process and ensuring effective HR for all roles

Being the information governance lead for Beacon: creating and maintaining a culture where IG is as important as safeguarding, and completing the annual review and compliance audit

Ensuring regular and accurate information is ready on a timely basis for the bookkeeping and accountancy service

Ensuring the processing the monthly payroll and automated pensions submission

Monitoring holiday entitlements and usage

Ensure a secure and functional IT system, telephony, and database Investigating all incidents and breaches and taking appropriate action based upon the findings

Leading on the improvement of IT and the use of technology

Attending the IT subcommittee

Completing all monitoring and compliance with quality assurance, including but not limited to environment, HR, social value, and ethical recruitment in supply chains

Overseeing compliance with DBS checks

The Finance and Operations officer will provide support across The Africa Centre as a key member of the staff team. The Finance & Operations Manager will record all financial transactions of the charity and implements controls to achieve accuracy, minimise the opportunity for financial loss and provide up to date information to the management team and board of trustees. This role also provides operational support across The Africa Centre including resource and office management and assisting with special projects as required.

This role will contribute towards developing a supportive working environment, and demonstrate a commitment to professionalism and respect, transparency and accountability and uphold quality standards as outlined in policies and procedures. The post holder will have a keen interest in Africa and its Diaspora, and enthusiastic support of the ethos and aspirations of The Africa Centre.

As the Centre is open 7 days/ week to the public this role will involve weekend working with a day off during the week (at least once/ month).

KEY RESPONSIBILITIES

Finance

• To enter all general and purchase ledger transactions into the accounting system (XERO) and to ensure that it is updated and maintained in an accurate and timely manner.
• To work closely with the Chief Finance Operations Officer and budget holders to ensure financial records are maintained and correctly coded in accordance with accounting (SORP) requirements, donors and the Board of Trustees approved annual budget.
• To prepare and complete monthly bank and other payment/ giving system reconciliations (e.g. PayPal, Just Giving)
• To ensure timely processing of Purchase Ledger: payments to suppliers by preparing payment runs for approval and uploading to online banking.
• To ensure timely processing of Sales Ledger: ensure that customer/ supporter/ grant invoices are issued in a timely manner and manage the credit control process. This will include processing card payments through our electronic point of sale and virtual/ online payment platforms for products, memberships, venue sales and ticketed events
• To prepare and input the monthly Business Card reconciliations and postings to the ledger. Support the process of new card applications for staff as needed.
• Prepare month end reconciliations and assist with the month end closing process
• Assist with the annual audit and accounts preparation including the preparation of the Trial balance and year end reconciliations and schedules
• Manage petty cash for the charity
• Monitor and manage the Finance email inbox
• Answer finance-related queries from the team
• Provide support to the Finance Committee as required (preparation of papers, minutes etc.)
• Provide support to the Trust and Foundations Officer as required. This will include providing financial information as needed for applications and assisting with claims and reporting.

Operations

• Ensuring that The Africa Centre’s welcome area is staffed as required which will include the working with the Chief Finance & Operations Officer on oversight and management of operations and venue staff and volunteers ensuring that they receive the direction and support required to fulfil their roles effectively and that they represent The Africa Centre in the best light at all times.
• Facilities Management. Oversight of facility contractors and ensuring any works or maintenance issues are dealt with swiftly to ensure operations are not interrupted. Ensuring best value and service is maintained for the charity. Oversight of building related contracts such as security, cleaning, fire maintenance, waste management and mechanical and electrical maintenance. Liaise with the landlord (Arch Co.) as required.
• Maintain health & safety systems for the charity (site risk assessments, staff training, policy and related contracts)
• Act as a point of contact for the external IT contractor and staff in relation to IT support requirements. Assisting with sourcing and the implementation of new systems. Assist the Chief Finance and Operations Officer with maintaining GDPR compliance.
• Assisting with HR administration as required.
• Support the organisation of internal meetings and events (board meetings, AGM, away days etc.). To include arranging venues, preparing papers and materials/ equipment, taking notes and producing clear and concise minutes
• Managing the Info mailbox where all general enquiries come through
• Responsible for incoming/ outgoing post (when in the office)

Projects and any other tasks

• To effectively assist/ manage projects as reasonably requested by the senior management team and board of trustees, ensuring that any works or programmes are completed to agreed parameters, budgets and agreed deadlines

Show commitment, effective team work and communication by:

• Acting as a point of contact to external calls and emails, through the [email protected] mailboxes and sharing queries with the right staff members if needed.
• Actively participating in team and organisation workgroup, committee meetings. This may include acting as administrator of these groups, taking and sharing minutes.
• Representing The Africa Centre in a positive manner, promoting our key messages.
• Engaging with the charity’s activities and ensuring up to date knowledge and understanding of its work.
• Ensuring cost-effectiveness in all areas of work.
• Ensure all duties are carried out in accordance with departmental and company policies and  procedures.

Person Specification

• A minimum of 2 years’ experience in a similar role, ideally with knowledge of charity SORP
• A minimum of AAT (or equivalent) qualification or can demonstrate clear QBE.
• Experience of using accountancy packages: currently using XERO
• Experience of co-ordinating premises and office management including experience of building relationships with suppliers and health and safety oversight
• Experience of negotiating with and supervising third party suppliers
• Experience of managing and developing staff, preferably within a visitor environment where rotas/ staff planning has been in place.
• Experience of supporting HR processes and procedures. Including policy development
• Excellent IT skills with ability to use Microsoft Office, databases (currently implementing Salesforce), emails effectively. Has the experience of learning new packages within previous roles

Skills/ Competencies

• Able to work effectively in a motivated team but also be able to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
• High organisational skills with the ability to prioritise workloads effectively. Experience of working on deadline focused projects
• Exceptional communication skills, able to develop clear and concise written materials
• High levels of accuracy and attention to detail
• Ability to work in a multicultural organisation and commitment to ensuring equal opportunities throughout the organisation
• Able to be proactive and calm in dealing with unexpected and challenging situations
• Reliable
• Commitment to continuous learning and professional development 
• A flexible approach to work as evening and weekend working will be required to support the operations of The Africa Centre (time of in lieu is offered to staff)

We are a local and well-established charity, looking for a committed, innovative, and collaborative Operations Manager to ensure that our advocacy is the best it can be, and that we continue to thrive as an organisation. You must be passionate about championing and supporting the most vulnerable people in society. Our job is to represent peoples’ views and wishes so that they have as much control over their own lives as possible.

We have a team of 30 advocates and business support staff, and complete around 2000 advocacy cases every year. You will be responsible for our team of advocates and services (including Care Act Advocacy, IMCA and DOLS), supported by skilled colleagues in administration and finance. Our advocates are amongst the most experienced in the business, and you will need to work alongside them, using their views and experience to provide direction and to make the most of development opportunities.

Here’s what an advocate said about working for us (March 2022):

“Working with Dorset Advocacy is like traveling in a Rolls Royce, every part of the organisation works perfectly with each other. Everyone is friendly and the respect I get from other professionals goes to show how hard staff have worked to ensure vulnerable adults have a voice. I am respected as a professional and am able to manage my own diary to suit my needs.”

Main duties

• Operational contract monitoring & compliance ensuring effective and efficient service delivery from the advocate teams.
• People management
• Data management - reporting and data analysis
• Development and growth
• Governance
• Safeguarding, confidentiality, statutory requirements

Benefits

• 25 days annual leave plus bank holidays (pro rata)
• 5% employee pension & 3% employer contribution 
• Supportive working environment with remote access to colleagues and managers 
• Employee Assistance Programme with Health Assured

This a part-time role and days are Friday (10am to 6pm), Saturday (10am to 6pm) and Sunday (10am to 4pm).

The experience we offer our visitors is essential to our success and we are committed to delivering the highest standard of service to our visitors throughout their time spent at The Africa Centre. This role will be focused on welcoming people into the Centre through being a pro-active presence.  Responsible for a small team of staff and volunteers you will be responsible keeping the welcome area to a high standard and will be available to inform visitors about our work and process ticket sales, friend scheme applications, donations and sales of our merchandise. In addition, you will welcome visitors to the site who have hired space or are visiting a member of staff. This role also provides operational support across The Africa Centre including resource and facility support and assisting with special projects as required.

This role will contribute towards developing a supportive working environment, and demonstrate a commitment to professionalism and respect, transparency and accountability and uphold quality standards as outlined in policies and procedures. The post holder will have a keen interest in Africa and its Diaspora, and enthusiastic support of the ethos and aspirations of The Africa Centre.

Key Responsibilities

• Provide comprehensive information to all Centre visitors and guests in a friendly and informative manner via telephone, email and face to face contact.
• Process friend scheme applications, donations to the centre, ticket sales and bookings and merchandise sales (other sales processing may be added over time).
• Provide information and support on a range of enquiries including those relating to events happening at the Centre, the history of the Centre and its current and future programme. Be a positive representative of the Centre and record relevant conversations on the TAC CRM, ensuring relevant members of staff are notified.
• Resolve all queries and requests in an efficient and friendly manner, referring on to and liaising with relevant TAC team members as required. If feedback including complaints are received ensure these are passed onto the correct member of the TAC team for response and/or investigation
• Working with the TAC operations team to ensure any weekend building/ facilities  issues are dealt with efficiently, enabling the smooth running of the Centre. Acting as a Centre contact to ensure that any works or maintenance issues are dealt with swiftly to ensure operations are not interrupted.
• Working with the TAC security team to ensure the safety of visitors and guests on site.
• Work with and support the wider TAC team, including Centre events and supporting hirers of our spaces
• When required act as fire warden / first aider for the Centre for which full training will be given.

Projects and any other tasks

• To effectively assist/ manage projects as reasonably requested by the senior management team and board of trustees, ensuring that any works or programmes are completed to agreed parameters, budgets and agreed deadlines

Show commitment, effective team work and communication by:

• Acting as a point of contact to external calls and emails, through the [email protected] mailboxes and sharing queries with the right staff members if needed.
• Actively participating in team and organisation workgroup, committee meetings. This may include acting as administrator of these groups, taking and sharing minutes.
• Representing The Africa Centre in a positive manner, promoting our key messages.
• Engaging with the charity’s activities and ensuring up to date knowledge and understanding of its work.
• Ensuring cost-effectiveness in all areas of work.
• Ensure all duties are carried out in accordance with departmental and company policies and  procedures.

Person Specification

Skills & Experience

• Relevant high quality customer service experience including providing a wide range of information to guests/ visitors
• Able to demonstrate experience of selling products such as tickets and/ or friends/ membership schemes
• Experience of working with third party suppliers to ensure the smooth running of a busy visitor centre.
• Excellent interpersonal and communication skills. Able to demonstrate ability to deal with difficult situations, resolving conflict in a polite and courteous way.
• Excellent IT skills with ability to use Microsoft Office, databases (currently implementing Salesforce), emails effectively. Has the experience of learning new packages within previous roles
• Good organisational skills – the ability to manage the demands of a varied job while maintaining service standards across the range of functions
• Able to work effectively in a motivated team but also be able to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
• Ability to work in a multicultural organisation and commitment to ensuring equal opportunities throughout the organisation
• Reliable
• Commitment to continuous learning and professional development 
• A flexible approach to work as will be required to support the operations of The Africa Centre (time of in lieu is offered to staff)

Area Manager for Cumbria

Young Enterprise is a national charity which helps thousands of young people every year to develop the life skills, knowledge and confidence they need to succeed in the changing world of work. We are looking for an Area Manager to join our team in the North West.

As Area Manager, you will coordinate projects, manage relationships with volunteers and funders and liaise with schools, further education and higher education centres to promote YE’s full suite of programmes. You will also deliver our enterprise, careers and employability programmes directly to students, such as Company Programme. Coupled with occasional event management, reporting, and networking, the role will suit candidates who enjoy a varied work week.

We are looking for a motivated self-starter, who can inspire young people to achieve their potential, enable educators to meet their goals, and engage supporters in seeing the benefit of the charity's work. Experience of recruitment, training and onboarding of volunteers from community or corporate sources would be highly advantageous.

You'll be working alongside an experienced and passionate small team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

As part of Young Enterprise you will also benefit from:

• A People-focussed, friendly and supportive work-place culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance of 2x annual salary

This is a part-time role of 22.5 hours per week. It is home-based, but will require significant travel throughout Cumbria.

Ensuring the delivery of The Trussell Trusts vision to end the need for food banks in the UK by developing an in-depth understanding of Trussell Trust food banks in their area and using coaching and assist to build and hold productive relationships to:

· Develop and execute a strategic plan for reducing the need for food banks’  services locally.

· Work alongside local partners to increase public will for long-term solutions to end the need for food banks.

· Develop and manage strategic relationships with key stakeholders to assist evidenced-based policy change at a local level and feed into activity to drive policy and practice at UK wide and national levels.

Role responsibilities 

· Assisting trustees, staff and volunteers within food banks to develop their plans to end the need for their services locally through the strategic key areas of operations, volunteering, data, participation, church engagement, governance and stability, financial inclusion, stakeholder engagement, local influencing, referral pathways and signposting.

· Assist food banks to operate in a safe, legal and dignified manner (through calls, visits, training, meeting facilitation and our risk management and self-assessment processes) and assist the facilitation of good practice within the network and wider organisation (through cluster meetings, regional forums, road shows, webinars, peer support and internal meetings).

· Contribute to the development and promotion of support available to food banks through the Trussell Trust (including use of the digital hub, toolkits, partnerships and expert advice) and assist food banks with grant application processes, as required. 

· Develop and manage positive relationships with relevant external stakeholders, including local councils and anti-poverty networks, to ensure the Trussell Trust vision is understood and able to influence local decisions, whilst supporting and empowering food banks to foster these relationships locally.

· Work with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.

· Support the development, and lead on aspects of delivery, of projects with food banks and external partners that contribute to ending the need for food banks.

· Ensure the voice of our network is heard throughout the organisation through reporting, information sharing and participation in additional working groups and projects.

Person Specification 

Technical skills and minimum knowledge: 

· Competent and efficient use of IT, particularly the main Microsoft Office programmes. Previous experience of Salesforce or similar CRM system is desirable.

· Experience of working innovatively and creatively. 

· Experience of complex problem solving and responding to crisis situations. 

· Strong organisational skills and experience of managing competing priorities within challenging timescales.  

· An appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.

Behaviours and competencies: 

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills. 

· Persuasive and effective coach, presenter and trainer. 

· Ability to be self-motivated, working remotely but also contribute meaningfully to the team and wider organisation. 

· Ability to think critically and strategically.

· Ability to manage partnerships with multiple stakeholders (internal and external). 

Key Stakeholders 

· The food bank network 

· Area Manager colleagues (UK-wide)

· Network Support & Grant Giving

· Pathfinder team

· Financial inclusion team

· Safeguarding team

· External local stakeholders including local authorities, statutory services, third sector and anti-poverty groups

Our Values 

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles. 

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.We welcome people of all faiths and none and those that are committed to these values. 

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm. 

Headway Swindon is looking for a dynamic and self-motivated manager who has experience in leading teams through change and would be excited to help shape our organisation through a 2-year project. This would be an ideal opportunity for someone who is looking for a varied and stimulating role working with vulnerable adults who are facing a wide range of physical, emotional and cognitive challenges. Building on a successful programme that has evolved over many years, this is a rewarding role in a fast-moving environment supported by a dedicated and hardworking team.

We are looking for a Retail Operations Manager (High St and E-Commerce) at a pivotal time of transition and change for the organisation.

The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in a Charity Retail environment.

• Do you have a strong drive to achieve results, with an ability to interpret the mission and strategy into clear and achievable plans?
• Do you have proven ability to inspire a diverse group across a large geographical area?
• Do you have the ability to think strategically and see the big picture while maintaining an eye for detail?

If the answer is yes, then we would like to hear from you.

About Life 

Life is a UK pregnancy and maternal support charity that helps over 60,000 people a year to manage pregnancy and pregnancy loss with dignity and courage so they can flourish. 

Our services include 

· Supported housing and community support 

· Counselling and skilled listening 

· Free pregnancy tests and baby supplies 

Our values 
All our work is underpinned by the following universal human values: 

· Humanity – All people are special and equal. 

· Solidarity – We’re with you and for you. 

· Community – We’re better together. 

· Charity – Doing good for one another. 

· Common good – Building a better world. 

Benefits 

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer: 

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions) 

• Birthday leave (following a successful probationary period) 
• Extra annual leave for long term service 
• Paid Enhanced DBS check 
• Length of service awards 
• Company Pension Scheme 

Our Values and Commitment to Safeguarding and Equality 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. 

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. 

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity. 

Veganuary is the non-profit that encourages people to go vegan for the month of January - and beyond. We focus on changing consumer behaviours and attitudes, while providing lots of information and practical support - to make the transition to veganism as easy and enjoyable as possible.

We also work with businesses to drive up vegan food provisions in shops and restaurants and have made veganism more visible and accessible through our work with national and international media.

What we do

• Our Aim: A world without animal farms and slaughterhouses. A world where food production does not decimate forests, pollute rivers and oceans, exacerbate climate change and drive wild animal populations to extinction.
   
• Our Mission: To inspire and support people to try vegan, drive corporate change, and create a global mass movement, championing compassionate food choices with the aim of ending animal farming, protecting the planet, and improving human health.

We work toward our lofty ambitions by following a simple, 3-step plan:

1. Encouraging and supporting millions of people to try veganism.
    
2. Creating the necessary media and social media buzz to raise awareness of the topic and the benefits of a vegan lifestyle.
    
3. Encouraging companies to promote and launch more delicious vegan options to increase the quality, availability and visibility of vegan food.

How we do it

You’ll have no doubt seen our public campaigns for Veganuary, you may even have tried it yourself. We’re incredibly proud of the global movement we’ve built, and it continues to grow year-on-year.

The part of work you might be a little less familiar with is our work in influencing businesses. The more businesses speak positively about veganism and launch new vegan products, the better the availability, visibility and quality of vegan products becomes, making it easier and tastier to try vegan. This is inspiring more people to choose plant-based options and stick with it long term.

Amongst many others, we are incredibly proud to have worked with the following companies to increase their vegan offering:

• Deliveroo
• Cadbury
• McDonalds
• Starbucks

What we’re looking for

As we head into the next phase of our strategy, we are looking for a talented Head of Operations and Finance who can help us build a robust, sustainable organisation. You will help us to shore up our gains to date and capitalise on the increasing number of growth opportunities coming our way.

This is a reimagining of an existing role and represents an investment in the charity’s future. We are looking for someone who can work closely with the board and executive to devise and implement business plans that are robust enough to accommodate our rapid growth and flexible enough to take advantage of new opportunities.

You will lead on financial management, supervise and optimise the organisation’s operations in the UK, and support our growing international team in operational matters.

Playing a pivotal part in the Senior Management Team, you will be responsible for ensuring that Veganuary’s day-to-day operations - including governance, administration, HR, finance, legal and IT remain compliant, responsive and efficient.

We don’t believe in prescriptive person specifications, as they limit the diversity of experience on our teams. We have just three questions of you, before you apply:

• Are you a qualified finance professional with significant experience of overseeing finance functions in UK charities?
   
• Are you a skilled strategic thinker with a proactive approach to solving problems?
   
• Do you enjoy building efficient structures and processes that limit bureaucracy and drive growth?

If you like what you’ve read, and your answer to all three questions above is “yes”, I recommend that you read the application pack by following the link below and consider getting in touch to discuss the role in more detail.

Rainbow Migration, the leading UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting an Operations and Office manager to support its growing team and expanding operations.

Rainbow Migration has been supporting LGBTQI+ people through the asylum and immigration system and campaigning for their rights since 1993. We are recruiting an Operations and Office Manager to support the organisation’s ongoing development by helping ensure the charity has necessary systems in place (and managing them) and is acting in line with policies and procedures. You will lead on HR and finance functions and oversee administrative processes to ensure the smooth running of the organisation.

You will:

• Manage and improve the effectiveness and efficiency of systems that support delivery of our mission such as office management and administration, IT and HR
• Work closely with the Executive Director to manage our finances
• Provide support to trustee meetings and our forthcoming refugee advisory group
• Lead on our HR processes, with training provided as needed in order to develop knowledge in this area
• Act as our administrator for our database on Salesforce, with training provided as needed
• Line manage our Administrator/Bookkeeper

Rainbow Migration’s vision is a world where there is equality, dignity, respect and safety for all people in the expression of their sexual orientation or gender identity. Our values are: 

• Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 
• Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 
• Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 
• Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status – simple, we consider all qualified applicants, consistent with any legal requirements.

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control, and also people of colour who are currently underrepresented among our staff. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria.

The successful applicant will be required at the point of conditional job offer to disclose all unspent criminal records and subsequently to undergo a basic DBS check. See our website for more information.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £36,656 with potential annual step increases up to £40,837 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.

Contract type: Permanent

Location: Our offices are based in Borough, central London. All staff are currently working from home due to Covid-19. A mix of working at home and/or the office is likely for the foreseeable future. There might be occasional travel outside London with plenty of notice.

Annual leave: 25 days per year, increasing by one day per holiday year after two years of employment up to a maximum of 28 days (pro rata if working part-time).

How to apply:

Closing date: 10 am, Tuesday 14 June

Interview dates: 20 and 21 June 2022

Please read the job description and person specification. Email your CV and covering letter, along with optional monitoring form, to the email address in the job description.

When writing your covering statement, please give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary criteria for the role and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests and life experience. Please make your statement no longer than two A4 pages.

Please also confirm in your statement if you wished to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities).

If you have questions about the role, please email the email address in the job description.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given may result in  dismissal from Rainbow Migration if appointed
3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo a basic DBS (Disclosure and Barring Service) check.

Privacy Notice: Your privacy and data protection

In order to recruit and manage staff, Rainbow Migration needs to store personal information (data) about all applicants. Rainbow Migration is registered as a “controller of personal data” under the Data Protection Act 2018 with the Information Commissioner. By applying for this role, you agree that we will keep the information on your CV and covering statement. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. Monitoring information is amalgamated for statistical purposes and the original data then destroyed. Rainbow Migration keeps all personal information safely and securely, and does not share your information with anyone outside Rainbow Migration or any other organisation without your consent. Information is kept for the minimum period necessary which for CVs and covering statements for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign.

Operations Officers (Scotland, London, Southeast, Central, North and UK Education teams).

A starting salary of between £27,000 - £30,438 (UK) £30,508 - £34,389 (London) per annum dependent on region and experience. 

Do you enjoy building relationships?

Do you have experience of working with and influencing external stakeholders?

Are you looking for an opportunity that offers a challenge and variety where no two days are the same?

Thanks to attracting some significant funding streams this has allowed us to expand our operations team across the nation, to allow thousands of young people from marginalised areas to be able to complete the DofE Awards.  Our programmes give them the opportunity to explore different interests, challenge themselves, learn new skills, develop resilience, and build self-belief. 

What is the role?

As an operations officer, your role will involve closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people. 

While managing these relationships, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation. 

As part of the regional team, you will be working as one to achieve objectives outlined within the regional business plan which support our national strategic goals. Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities. 

We are currently recruiting for Operations Officers in: Scotland, London, Southeast, North, Central & UK education team. 

What are we looking for?

We are looking for a team player who has a passion for the development of young people with the ability to engage and influence a variety of stakeholders.

Working as an ambassador for the DofE, you will have outstanding communication skills to inspire and influence young people to participate in DofE. You will be organised and comfortable managing your own workload to ensure LOs deliver DofE programmes to the standards expected.

What will you get in return? 

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus. 

You will be joining a team of empowered colleagues working together. 

From day one you’ll have access to a generous pension scheme and an employee assistance programme. Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs. 

Please click on ‘Apply’ to view our current Operations Officer opportunities across various locations in the UK.

Note: We are also recruiting for a Business Support Assistant in London and other opportunities within the DofE.

Please visit our career page by clicking on the apply button to know more about our vacancies or to share it within your network.

Overview of role

The Head of Finance & Operations ensures the effectiveness of the organisation through high quality leadership and management of Finance, HR, Policies & Procedures, IT, GDPR, H&S, general Operations and support on compliance. They work closely with the CEO, trustees and management team to ensure that the charity has a robust infrastructure to support strong service delivery and growth.

The Team

Mid Kent Mind has a staff team of over 30, with roughly the same number of volunteers. The Operations team currently consists of this role and 2 administrative / officer roles.

Specific issues relating to this job

Key for this role is experience in leading financial operations within a charity, a strategic understanding of how financial and operational matters impact and support exceptional service delivery, and a commitment to continuous improvement in all ways of working. There will be times of the year when the workload is heavier (when budgeting, reporting etc.), and the ability to manage these peaks successfully is crucial.

Objectives

• Provide financial expertise and support the CEO, trustees and management team to deliver high quality financial management in budgeting, reporting and ongoing procedures.
• Support the CEO and trustees to ensure that legal and operational governance is delivered on time and to a high standard, including legal returns and filing, as well as ensuring internal policies and procedures meet best practice standards.
• Lead on all HR matters, ensuring that internal processes and systems meet external best practice standards, and that staff and volunteers are supported effectively.
• Ensure that the organisation is compliant in managing H&S, GDPR, insurance and other operational matters, and provide leadership on IT matters including cybersecurity.

Main Duties

• Oversee the day to day financial management and cash flow of MK Mind working closely with the CEO, Treasurer and Operations Administrators; prepare regular management information including finance reports, budgets, grant and trust financial information and management accounts for the CEO and Board of Trustees; ensure the CEO, management team and trustees are kept informed appropriately.
• Develop the annual organisational budget in liaison with the CEO and management team, and provide support in developing departmental / project budgets as relevant.
• Prepare Year End accounts, end of project accounts, and work with the appointed accountants to ensure the Annual Report and Accounts are completed, approved and filed on time.
• Manage and continuously improve financial systems and procedures, streamlining internal processes to ensure they are the most effective they can be and safeguard the finances of the organisation.
• Lead on all HR, Organisational Development and Cultural matters and ensure that the HR systems and processes are effective and used correctly; ensure that an effective performance management approach is delivered consistently across the organisation; that HR admin is delivered to a high standard, and that induction and training meets the organisation’s requirements.
• Act as Data Protection Officer (DPO) for the organisation, liaise with the ICO appropriately, ensure that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures, and ensure that the organisation meets its Data Protection requirements.
• Lead on and deal with all operational matters such as insurance, Health & Safety, buildings maintenance, asset register, and Covid management – working closely with the management team to ensure awareness, compliance, and procedures that are effective and efficient for staff and volunteers.

Strategic Responsibilities

• Work closely with management and trustees to provide and develop financial and operational expertise; contribute appropriately to the development and management of organisational strategies, service proposals and development of the organisation.
• Work closely with the management team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Ensure that policies and procedures meet the highest standards, reflect the charity’s ethos effectively and support the organisation’s strategic development; champion inclusivity (including EDI) and sustainability (in the widest sense).
• Role model empowering and open leadership, good people management and supportive teamwork.

Staff / volunteer management

• Provide direct line management of finance/ HR / operations administrators and officers.

Overall

This is a key role within the management team that is crucial to ensuring that the organisation operates smoothly and to a high standard for the benefit of the service users.

Note: This description is not intended to establish a total definition of the job, but an outline of the duties. The details above are neither exclusive nor exhaustive and the post holder may be required to carry out additional tasks from time to time, in order to enable the organisation to carry out its work efficiently.

This is a fantastic flexible role that is hugely rewarding and you'll be making a difference and be inspired every day by supporting people to change their diets and their lives. 

We're looking for someone who is based locally in Sheffield. 

You’ll have a keen interest in food poverty, health and supporting local people to improve their diets.  Bags of Taste is an innovative, award winning, behaviour change intervention with a vision that everyone should be able to afford, buy and cook good food. We work with vulnerable people in food poverty to change the way they cook, shop and eat, for ever.  We specifically focus on low-income, vulnerable participants who experience significant health inequalities, like disability (mental and/or physical), and long-term health conditions.

The Role

Your job will be to run Bags of Taste courses in Sheffield, working independently, but supported by colleagues at Head Office. You’ll be responsible for all aspects of the delivery of our Mentored courses to participants in the borough with considerable autonomy to develop ideas that could help us to increase our impact.  As Area Head, your main  responsibilities will be to:

Course delivery 

• Interview potential course participants
• Organise buying, assembly and delivery of food bags to course participants (or work with local people to do so, if you don’t live locally)
• Monitor and supervise course delivery, following co-ordinator manual guidelines
• Train and supervise volunteer cooking mentors, using resources provided
• Recruit and supervise volunteer food bag couriers
• Identify potential case study candidates for evidence of impact and funders’ reports
• Nurture cooking mentors through continuous training and development as needed
• Be able to work easily with a range of social media platforms

Referrer relationships

• Develop excellent working relationships with referrers and attend local meetings where necessary
• Actively seek out and develop existing and new referral sources through local charities and community organisations
• Attend relevant networking meetings to meet potential referrers and advertise our courses

Administration

• Maintain student monitoring spreadsheets and keep information current, following data protection guidelines
• Update and maintain list of local referrers
• Send out graduation packs to course participants
• Provide reports of course outcomes to Head Office

Essential requirements:

• You will live locally in Sheffield or know the area well  – we require local presence and knowledge 
• Someone who is engaged and inspired by Bags of Taste’s mission and values
• Experience of working with vulnerable/disadvantaged people and outreach
• Relationship building skills, particularly with referrers and other organisations
• Someone able to work independently, think on their feet and be adaptable
• Good, practical organisational skills
• Good IT skills, particularly with WhatsApp, and basic social media skills
• Previous experience in project management an advantage but not essential
• Previous experience in sales would also be an advantage but not essential
• People management skills
• Volunteer experience – either as a volunteer or managing volunteers

What you can expect

To become part of a dynamic, forward-thinking organisation changing attitudes and approaches to dietary change in the UK.  By helping to improve the lives of some of the most vulnerable people in the area, you’ll make a lasting positive impact on your local community.

By working with local networks and developing successful relationships, you’ll be working with a range of public, voluntary, community and private organisations as a trusted partner. You’ll gain insight into the social determinants of health and how they affect peoples’ ability to improve their diets and understand how to implement a successful, pragmatic behaviour change programme.  Finally, Bags of Taste is supported by a team of dedicated, talented volunteers, who are critical to the success of our work. One of the most rewarding aspects of the role is managing and motivating them to make a difference in their local community.

For further information about the role, click apply and read the attached job pack. 

We are asking all candidates to detail in the covering letter how their skills meet the requirements of the job.

Area Manager (Cheshire and Shropshire) (TRD3613)

Location: Home based

Hours: 36 hours per week

Salary: £30,985 per annum

Job Type: Open ended

Closing Date: 13 June 2022​

Oxfam is a global movement of people working together to end the injustice of poverty.

OXFAM PURPOSE: To work with others to overcome poverty and suffering.

TRADING PURPOSE: To make as much money as possible to overcome poverty and suffering.

KEY ASPECTS OF THE ROLE:

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness. Shop teams, led by shop managers, are at the heart of our shops, and 22,000 volunteers donate their diverse skills to make as much money as possible from thousands of donations we receive every day.

The role of the Area Manager is wide-ranging and demanding, and requires considerable travel as well as time planning and workload organisation to ensure shop teams are supported appropriately. Area Managers are able to influence the development of the Trading strategy by maximising the value of the gifts of time (volunteering), product (donors) and money (customers). They put the shops at the centre of their tasks and enable shop teams to make the best local decisions to develop the business. Area Managers use their commercial awareness and strong drive to achieve results to maximise income, and are accountable to deliver towards targets. Outstanding people managers with a high level of self-awareness, they are confident performance managers and can resolve conflicts. They are able to spot and develop talent and provide inspirational leadership to support a wide variety of people. Area Managers are required to plan financially and have responsibility, with support, for their own professional development. A high degree of numeracy and business experience, with excellent communication skills, is necessary to operate effectively in an empowered culture. This is a stimulating and rewarding role which requires strength and resilience. Open to change, business focussed and creative, they always look for ways to attract new supporters every day.

People Management

• Recruit and retain the best shop managers.
• Be accountable for the completion of the full induction programme for all new starters as well as the monitoring of progress and their confirmation in post. Ensure that training continues to be delivered for the area by working with support functions.
• Have regular one to one meetings with staff, and ensure progress on objectives and shop plan actions is monitored. Manage performance reviews within the agreed timeframes. Give direction and focus through follow-up notes from meetings and action plans where necessary.
• Motivate, inspire and empower the shop manager team to achieve the best results..
• Give effective shop communications with shop managers and volunteer teams to drive change, including regularly attending shop meetings.
• Be visible and approachable in shops across the area by building relationships with the shops’ volunteer teams.
• Support staff in their personal development and play a key role in the realisation of it. Have the ability to coach staff members.
• Ensure that shops’ health and safety standards are adequately monitored and maintained.
• Be able to flex management style according to staff preference and requirements and deliver inspirational leadership. Recognise and celebrate shop teams’ achievements.
• Be capable of, and experienced in, conflict management and resolution, including the handling of all complaints according to Oxfam’s policies.
• Agree and monitor staff’s annual leave and absence in line with Oxfam’s policies..
• Aim to have Oxfam’s volunteer model, diversity policy and effective use of skills evidenced within all stores in the area.
• Ensure that shop managers recruit effectively for their teams and communicate with their teams regularly.
• Adhere to and enforce Oxfam’s safeguarding policies including the Child Protection Policy.

 Operations and Financial Management

• Develop an appropriate area sales and profit (NSC) budget and plan in cooperation with shop managers, the operations manager and the national steer and be accountable for the achievement of it.
• Analyse and help maximise the return on retail space.
• Ensure that shop’s business plans are created, actioned and monitored and delivered.
• Create, understand and interpret financial reports.
• Seek to maximise the opening hours of shops within the area.
• Ensure that all shops are engaged in stock sourcing and maximising donations from their community.
• Manage shop teams to maximise income on Gift Aid on donated products.
• Be accountable for managing the area’s property portfolio in collaboration with the property team. Manage and monitor the area’s payroll budget and plan and recruit accordingly.
• Be aware of external retail influences and trends, and be prepared to adapt plans and actions accordingly.
• Foster a creative and entrepreneurial shop environment where shop teams seek to maximise income in new and innovative ways, both within the shop and through a variety of channels, such as ecommerce and community events.
• Monitor the financial progress of shops and ensure that financial documents, monitoring documents and banking is completed by shop teams and invoices/ expenses processes by you within the agreed timeframe.
• Support the shop teams to promote seasonal/topical promotions as well as ensure all national promotions are endorsed by shops.
• Be accountable for monitoring and organising any stock transfers within the area. If applicable, be responsible for the line management and performance management of any drivers or sub-contractors employed by or working for Oxfam.

 Area/ Shop Management

• Plan and conduct meaningful and regular shop visits and ensure that any outstanding issues are followed up.
• Develop a strong team spirit within the area which enables shop managers to call upon their peer network.
• Establish and monitor shop retail standards in collaboration with shop teams (such as pricing and culling rates), including effective and efficient back room systems.
• Hold shop managers accountable following of relevant procedures for new products.
• Be creative and effective in planning new initiatives to drive the business forward.
• Ensure that shops provide a great customer and donor experience, which enables Oxfam to attract new supporters every day.
• Hold shops accountable for following all till and financial procedures within agreed timeframes, including any issues identified during shop audits. Monitor and be alert to potential fraud.
• Work with the property team and support the shop manager to ensure our shops are in good condition, maximise their potential and are fit for purpose. Monitor the level of housekeeping within stores.
• Ensure that recycling and waste procedures are kept in line with Health and Safety regulations and government and Oxfam guidelines.

Key Skills and Competence

• Exceptional leadership qualities and experience of managing a large and diverse team. Experience of managing others remotely or multi-site management is desirable. (E)
• Evidence of strong drive to achieve results through others (E)
• Ability to build, retain and develop an area team.(E)
• Strong commercial awareness and judgement (E)
• Experience of successful performance management and conflict management (E)
• Ability to motivate self and others.(E)
• Ability to manage time and organise own workload under conflicting priorities.(E)
• Highly organised, with the ability to adapt quickly to change. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role.(E)
• Ability to work in co-operation with support teams at peer level.(E)
• Excellent communication skills in a variety of media and audiences.(E)
• Ability to find practical solutions to complex problems.(D)
• A full, clean driving licence (D or E depending on the area)
• Strong IT, literacy and numeracy skills. (E)

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.