Area operations managers jobs

This is an exciting time for Norfolk’s largest conservation charity as it celebrates its centenary year and continues to expand its vital work for Norfolk’s wildlife. 

Norfolk Wildlife Trust is seeking a highly motivated and experienced project manager and a senior projects officer to undertake the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes.

Project Manager – Wilder Hickling
Salary: £37,783 per annum, pro-rata
Hours: Part-time 3/5 

Senior Projects Officer – Wilder Hickling
Salary: £30,976 per annum, pro-rata 
Hours: Part-time 4/5

Contract: Fixed Term, until 31 March 2028 (With potential to extend and increase in hours dependant on securing funding for the project delivery stage.)
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk

About Us 

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places. 

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands. 

About the Roles 

The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision and aims to deliver ecological, social and economic wellbeing outcomes for the nature reserve and the surrounding area. 

The successful candidate will initially manage and co-ordinate the development phase of the project to include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase.

These posts offer an excellent opportunity for a project manager with a proven track record of successfully delivering large scale, multidisciplinary strategic projects in cooperation with colleagues, partners and the local community and for a senior projects officer to support and co-ordinate for the development phase of the project which will include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase, which is an excellent opportunity for a to build their experience supporting a high profile, multidisciplinary strategic project in cooperation with colleagues, partners and the local community. 

Excellent co-ordination and collaboration skills and the ability to drive delivery are essential to allow you to support and enable the organisation to bring our vision for a Wilder Hickling to life and to make an even greater impact for wildlife in Norfolk. 

There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase. 

If you are an experienced senior projects officer or project manager, passionate about making a positive impact for Norfolk’s wildlife, we’d love to hear from you. 

The initial closing date for applications is 5pm on Thursday 21st May 2026.  
Interviews are expected week commencing 25th May, but applicants will be reviewed on a rolling basis.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

We have an exciting opportunity to join the Drive team in Lancashire following the expansion of the service. We are looking for a Co-ordinator to provide the administration for our DAPP’s (Domestic Abuse Perpetrator Panels). We are looking for someone who believes in behaviour change work and who has an interest in working closely with the Police and our partners to take forward this critical role within the service. 

The Role

The Co-ordinator will receive and process referrals into Drive and will produce agenda’s and minutes for monthly multi-agency DAPP meetings. You will provide administrative support to the wider team and access the police systems to research information for the panel. You will support the Service Manager in providing data for reporting to Drive Central and the commissioners. 

About you

You will bring a solid foundation of IT, English and numeracy skills, supported by confidence using Microsoft applications and managing high-volume workloads. You can adapt to changing demands, communicate clearly in writing and in person, and work well as part of a team. Experience in areas such as domestic abuse, violence against women and girls, or offender management is helpful, as is familiarity with police or or offender-related systems. You understand risk, safeguarding, and the behaviours associated with domestic abuse, and you can apply this knowledge when handling information or supporting multi-agency work.

This role suits someone who can plan their workload, follow set procedures, and work with a variety of internal and external contacts. You will represent the service professionally, maintain confidentiality, and support the ongoing delivery of the Drive Project.

Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.

We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check and Police vetting.

Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.

This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early.

If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.

Portsmouth Cathedral is a historic and active place of worship and community, serving the City, Diocese and wider public.

As Head of Finance, you will provide strategic financial leadership as part of the Senior Management Team and supporting Chapter to strengthen financial planning, governance and sustainability. You will lead budgeting, forecasting and reporting, oversee compliance and audit, advise on financial risk, performance and sustainability, lead and develop the finance team and improve systems and processes, including potentially establishing a new trading company.

Essentials:

• ICAEW, ACCA or CIMA qualification or similar
• Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development
• Knowledge of VAT, tax planning, and advanced accounting practices
• Excellent verbal and written communicator
• Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite
• Willingness to undertake some basic tasks as part of a small finance team
• Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity

Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Cathedral.

Benefits:

• Flexible and annualised working arrangements
• 25 days annual leave (pro rata), plus 2 extra days in December and bank holidays + pension and healthcare plan

This role will suit a qualified accountant with strong technical expertise, strategic insight and the ability to operate effectively in a collaborative, mission-driven environment. For this role a basic safeguarding check will be required.

Please see the candidate pack for full details. For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.

• Closing date: Wednesday 20th May 2026
• Interviews with Portsmouth Cathedral: 10th or 11th June
• Charisma vetting interviews must be completed by EOD on 28th May prior to shortlist submission on 29th May

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services,  You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty. 

To provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited with a specific focus on those who are homeless and experiencing domestic violence and abuse. The women we support require intensive practical and emotional support as well as support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health, experience with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will include a focus on domestic violence, sexual exploitation, sexual violence and housing. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face.

CEO

We’re looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester’s most ambitious youth charities

This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M.

Position: CEO

Location: Manchester/Hybrid

Salary: Up to £80,000 per annum (dependent upon experience)

Contract: Permanent 

Hours: Full-time, 40 hours per week

Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen

Closing Date: 21st May 2026

About the Role

As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the Youth Zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve.

Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose.

You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the Youth Zone delivers a high-quality offer to local young people.

Key areas of responsibility include:

• Strategy & Governance
• Fundraising & Financial Sustainability
• Leadership & Culture
• Partnerships, Profile & Influence
• Youth Work Quality & Safeguarding
• Building and Facilities

About You

We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation.

You will have experience of:

• Successful senior leadership experience within a charity or similar complex organisation.
• Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding.
• Developing and delivering organisational strategies and business plans.
• Leading financially sustainable organisations with strong governance and controls.
• Developing and overseeing high-quality youth-focused services or programmes.
• Working within multi-agency environments, particularly around safeguarding.

To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role.

About the Organisation

The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester – one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check.

Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events)
Contract: Permanent
 

About the role

The Tolpuddle Martyrs’ Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union‑led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs’ arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs’ Festival and includes the Martyrs’ Memorial Cottages, home to retired trade unionists.

We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high‑quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs’ legacy.

This is a varied, hands‑on role combining retail supervision, online shop management, visitor engagement and operational support across the site.

Key responsibilities 

• Supervise daily shop and museum operations, including opening/closing, customer service and till duties
• Work well and flexibly with customers, visitors and residents
• Maintain stock levels, pricing, displays and accurate sales records
• Manage and promote the online shop, product listings, stock checks, order processing and customer communication
• Liaise with suppliers and handle deliveries and stock administration
• Provide front‑of‑house support and share information about the Tolpuddle Martyrs with visitors
• Assist with general site upkeep, administration and health and safety compliance
• Support museum events including the Tolpuddle Martyrs’ Festival, including during weekends, bank holidays and occasional evenings.

As with all similar jobs, security clearance checks (DBS) will form part of the appointment process.

If this sounds like you, then please take a look at the job description and person specification for this post.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.

Closing date: 25th May 2026

Shortlist date: 26th May 2026

Interview date: 9th June 2026

PCN Cancer Care Coordinator

Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Permanent

Salary: £26,620 pro rata (pay award pending)
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)

About the Role

We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.

This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.

You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.

What You’ll Be Doing

• Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs
• Creating individualised care and support plans based on each person’s needs
• Acting as a single point of access for non‑clinical cancer support
• Referring and signposting patients to appropriate voluntary and community services
• Working closely with GP practices to ensure reviews are recorded on NHS systems
• Supporting work to increase cancer screening uptake, especially within targeted communities
• Building strong relationships across health, social care and the voluntary sector
• Ensuring safeguarding, confidentiality and data protection standards are upheld

You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.

About You

You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:

• Experience in a people‑facing role within health, community or voluntary settings
• Experience supporting people with long‑term health conditions or vulnerabilities
• Strong communication, organisation and relationship‑building skills
• Confidence working both independently and as part of a multi‑disciplinary team
• Emotional resilience and a genuinely person‑centred approach

Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.

A full UK driving licence and access to a car is required for this role.

Why Join Us?

• Be part of an innovative partnership between Primary Care and the voluntary sector
• Make a real difference to people’s lives at a critical time
• Access training, supervision and ongoing professional development
• Join an organisation committed to equality, inclusion and compassionate care

Closing Date: 17th May 2026

Interviews likely to take place w/c 22nd May

Executive Secretary for Quakers in London (QiL)

Help shape the future of Quakerism in London

• London based

• Full-time

• Continuing contract 

• Salary £70k - £80k depending on experience

• Start Date August/September 2026 

Eight Quaker charities in London are merging at the end of 2026.

This exciting role will help shape the practical details of how Quakers in London (QiL) will work, managing one of the charities - London Quakers Property Trust - during its last months before it is formally merged with other Quaker charities, and helping ensure the success of QiL. 

You do not need to be a Quaker, or to have previous experience of Quaker structures, to apply. But you will need to be able to work within a values-led organisation, use Quaker methods of decision making effectively, relate well to a wide range of people, and lead with integrity, care and sound judgement alongside those appointed to volunteer roles. 

You will build a staff team from some current staff and new appointments.

You will be able to move confidently between strategy and delivery,  advise at trustee level, lead staff well, manage complexity, communicate with Quakers operating across different levels throughout London, and ensure that decisions are translated into practical action. 

Key Accountabilities:

• Strategic leadership and organisational development 

• Leadership and staff management 

• Governance and trustee support 

• Operations, compliance, and organisational effectiveness 

• Stewardship of finance, property, and resources 

• Communications, outreach, and stakeholder engagement 

• Committee and Area Meeting support 

You will be able to balance continuity with change: respecting the history and identity of existing communities while helping to build something new at a London-wide level.

Closing date: 4 June 2026 

This is an exciting opportunity to shape and deliver the voice of our organisation, bringing our work to life, strengthening our profile, and supporting campaigns that drive meaningful change. You’ll play a key role in amplifying the experiences and perspectives of the communities we work alongside, ensuring their stories are heard with clarity and impact.

We’re looking for a confident and creative communicator with a strong instinct for storytelling. You’ll be experienced in producing engaging content across digital, media and campaign channels, able to tailor messages for different audiences, and comfortable building relationships that help extend our reach and influence.

Joining a values-driven organisation at the intersection of law, campaigning and social justice, you’ll take ownership of day-to-day communications while contributing to a wider mission and supporting long-term, systemic change. This is a hands-on role with real scope to innovate, grow your skills, and make a tangible difference.

Main Responsibilities

• Deliver engaging and consistent communications across digital, media and campaign channels to support PILC’s profile and impact
• Work collaboratively with colleagues to turn casework, legal work, and campaign activity into clear, accessible, and audience-friendly public communications
• Manage core communications channels, including website, social media, and newsletters, using insight to improve reach and engagement
• Support campaign activity and external engagement, including press, digital content, newsletters and events 

Benefits

• 25 days holiday per year with 7% employer pension contribution, plus additional time off over Christmas when our office closes
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture
• Laptop and mobile phone
• Access to our 24-hour Employee Assistance Programme
• Learning and development budget
• Enhanced support when you need it most, including enhanced sick pay and family leave

How to apply

Please complete the application form and equality and diversity monitoring form on our website. Please note, we do not accept CVs. 

Family Support Worker – Thames Valley

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week)'to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

About the Role

Due to rising energy prices and the increasing impact of fuel poverty on local households, MVA is recruiting a full‑time Energy Navigator. This role will provide targeted advice, guidance and practical support to residents struggling with energy costs, helping them to access financial support, improve energy efficiency and reduce the risk of fuel poverty.
The Energy Navigator will work closely with individuals, families and partner organisations to ensure people receive timely, accurate information and are effectively signposted to appropriate support services.

About You

You will be organised, proactive and confident working across multiple areas. You’ll have strong communication skills and a genuine interest in supporting communities. Experience of providing advice or support either in person or on the telephone would be beneficial and we value transferable skills and a willingness to learn.

Hours: Full‑time (37 hours per week)
Salary: £27,500 per annum
Contract: Fixed‑term 24 months
Location: MVA office (community‑based, with outreach work)

Closing Date for Applications: Monday 25h May 2026 (17.00)

Interview Date: Thursday 4th June 2026

Salary: £31,104 to 34,199 (Grade B)

Contract: 12-month fixed term contract (maternity cover)

Hours: Standard hours are 37 hours per week. These can be worked flexibly, and we are happy to discuss part-time hours and alternative working patterns.

Would you like the opportunity to provide advice, casework and representation to students?

Working within an inclusive, empowering and aspirational culture, you’ll play a key role in providing specialist advice and representation to students at Manchester Met. As an Advice Centre Caseworker, you will support individual students through complex and often challenging situations, helping them to understand their rights, navigate systems, and achieve fair outcomes. This is a rewarding opportunity to make a real difference to students’ lives as part of a supportive, values driven team.

Working within our professionally recognised Advice Centre, you will:

• Provide confidential, impartial advice and support to students on a wide range of issues, including:

  • Student funding and finance
  • Disability benefits
  • Housing
  • Academic matters such as appeals, complaints and misconduct

• Deliver advice through multiple channels, including face-to-face, telephone, email, and Microsoft Teams, adapting your approach to suit individual needs.

• Manage casework efficiently and effectively, including drafting correspondence and negotiating with third-party organisations on students’ behalf.

• Act as a representative and advocate for students at meetings, hearings and tribunals, both within the University and externally. Cases may include issues such as discrimination, academic misconduct, or sexual violence.

• Work collaboratively as part of a supportive, passionate team focused on improving outcomes for students.

What Are We Looking For?

We’re looking for someone who has:

• Experience of advice work, including providing casework and/or representation at hearings or tribunals.
• The ability to locate, interpret and apply information resources and legislation, and explain these clearly to students.
• Significant experience of providing confidential, impartial and non-judgemental advice.
• A flexible, client‑focused approach to work.
• Excellent interpersonal skills, with the ability to build strong relationships and work effectively with people at all levels.
• An empathic, approachable manner and a strong commitment to supporting students.

For further information and to apply, please click the apply button.

Closing Date: 12pm Monday 25th May 2026.

Interview Date: Week commencing 1st June 2026.

The role

Job Title: Youth & Community Engagement Officer

Part Time:          8- 12 days per month

Salary: £28-30,000 pro rata

Reporting to: Operations Director

Job Purpose:

 This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.

The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.

The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.

As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.

Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.

You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.

The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.

Your main responsibilities include, but are not limited to:

Key Accountabilities:

· Design, develop and deliver youth-led and family-centred services across three core areas:

o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies

o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies

o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies

· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.

· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.

· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.

· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.

· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.

· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.

· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements

· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.

· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..

· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.

· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.

· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.

Person Specification

This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.

Essential:

 Education & Qualifications

 Degree or equivalent and demonstrable/relevant work experience.

Essential Experience

 · Minimum of 3 years’ experience working with young people

· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)

· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production

· Experience of planning, delivering and evaluating projects or programmes

· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)

· Managing multiple workstreams and meeting deadline

· Experience working independently while contributing to a wider team

· Practical experience of working in a safeguarding‑aware environment

Desirable Experience

 · Experience of working with or supporting parents and carers, particularly in health, disability or community contexts

 The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.

What you will bring

Essential Skills and Knowledge

 · Knowledge of safeguarding responsibilities relating to:

o Children and young people

o Vulnerable adults

· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.

· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.

· Experience of monitoring, evaluation and reporting against grant-funded KPIs.

· A Demonstrable experience of working directly with young people in a youth engagement/participation role.

· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.

· Experience in planning and delivering youth sessions and activities.

· Experience of working with a range of stakeholders and representing the views of young people.

· Experience of writing reports and meeting conflicting deadlines.

· Experience of managing people, resources, or projects.

· Skills and Knowledge Ability to engage with young people.

· Ability to work independently.

· Ability to motivate others and work as part of a team.

· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.

· Understanding of the issues facing young people.

· Understanding and commitment to equal opportunities policies.

· Evidence of challenging discrimination or implementing equal opportunities with young people.

· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.

· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom

· Able to work flexibly to meet requirements of the role.

Desirable

· Understanding of allergy

· An understanding of the charity sector and the work of volunteers.

Behavioural Competencies

 Relating & Networking Working with People

Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising

Attitudes

· A positive individual who can guide, inspire and motivate team members

· Decisive and determined

· Ability to think on your feet and adapt quickly when needed

· Ability to manage a large and varied workload, prioritising to meet competing deadlines

· Empathetic and sensitive

· A passionate commitment to delivering the charity’s vision, mission and values

· Commitment to equality, diversity and inclusion