Area Retail Manager Jobs in Liverpool
There has never been a more important time to join the Age UK Retail Team.
Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic and cost of living crisis. With over 250 retail shops throughout England and Wales, our Retail teams generate vital revenue to support Age UK and the incredible services that we provide to older people who need us the most.
We have an exciting opportunity for an Area Sales Manager to join our Retail Team on a full-time permanent basis, to take responsibility for the performance of around 20 Charity Shops across the areas of London, Bedfordshire, Hertfordshire, and Berkshire. With support from an experienced Divisional Sales Manager, this role would best suit an experienced retail professional.
Please note due to the location of our shops, candidates will need to be located in the Hertfordshire, Bedfordshire area with the ability and flexibility to travel across the wider areas.
Interviews are planned to be held at our London-based office on Tuesday 19th December 2023.
You will have:
- A positive outlook and engaging manner
- The ability to build a commercially focussed sales environment at shop level, identifying opportunities to maximise trading potential, ensure all shops meet or exceed agreed KPI's and actively managing underperformance.
- A successful proven record of achievement in a multi-site retail business environment at regional level within the retail or Charity retail sector.
- Proven field management experience within a geographically diverse area and a background recruiting, managing, and developing staff in a retail environment.
- A thorough understanding of the UK Charity Retail sector.
- The ability to review, set and monitor shop budgets along with the ability to review and interpret complex financial data.
- The skills to drive initiatives to increase levels of stock acquired over the door e.g., corporate donations, local businesses, schools, media activity, and ensure sufficient cost-effective stock generation at shop level.
- A Full Driving Licence is essential as is flexibility to travel and stay overnight when required
What we offer in return
* Competitive salary, 26 days annual leave + bank holidays
* Excellent pension scheme, life assurance, health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Heka Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Our shops are the face of our retail brand, run by a dedicated, creative, and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our shop teams of colleagues and volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
As a Scope Area Manager, you’ll be out and about supporting a team of between 15-20 dedicated Shop Managers in the South London area. Overnights stays and travel will be an expected part of the role.
You’ll provide great leadership, inspiration and support to help our team be the very best they can be. You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.
Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.
Starting full-time salary £35,028.70 per annum, this role will also include a Car allowance of £3,500 per annum or a company car is available.
The role will be supporting 15 Scope shops in the South London area including Beckenham, Camberwell, Mitcham and Tolworth Scope shops.
You will have previous experience of being an Area Manager with either fashion or charity experience and in the following areas as well as a great attitude and willingness to learn:
You’ll love retail, enjoy the high street experience and be confident in maintaining high merchandising standards in your shops. You will have an understanding of all the product types we sell and be able to understand the value of our stock identifying commercial sales opportunities on your area.
You’ll have substantial leadership experience and will strive to motivate, inspire and influence your team to be the very best they can be. You will need to have strong distance management skills, be an effective communicator and be able to organise and prioritise a busy working day. We will help you to become confident in talking about the important work of Scope. You will also play a vital role in the recruitment, development and wellbeing of our Shop Managers, Assistant Shop Managers and Volunteers.
You’ll support Shop Managers to work within a framework to ensure commercial success and bring solid experience in Health & Safety.
You will work as part of the divisional team and will encourage strong teamwork within your shops. At Scope, you’ll find friendly faces, welcome cuppas and chats.
You’ll be passionate about retail, have a love of sustainable fashion and bring extensive, multi-site experience managing a large team. To be successful, you’ll need a commercial, resilient, can-do attitude and be a great coach and an inspirational leader. You’ll be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills. We ask you demonstrate an appreciation of Scope's values and ambition of achieving Everyday Equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 27 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
We have an exciting opportunity for you to join us as the Operations Manager for a new Fraud Peer Support Pilot Project to be be delivered in South London, Kent and Sussex. This vacancy is full-time, working 37.5 hours per week, home-based with travel required throughout the region.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
We are looking for an experienced manager who can demonstrate the ability, passion and determination to lead all aspects of an effective and innovative service that can transform the lives of adult fraud victims. You will set up and deliver a fraud peer support pilot project across Kent, Sussex and South London.
As the Operations Manager you will be responsible for:
- the recruitment, management, supervision and development of the fraud caseworker team
- overseeing the delivery of individual, tailored support for victims of fraud
- the development and delivery of innovative online and in-person peer support work
- ensuring we provide high quality support services that meet the needs of victims of fraud
- working in close partnership with police, local authorities and other key stakeholders
- ensuring the voices and experiences of victims are heard in and beyond the criminal justice system
On occasion you may also be involved in bid writing and fund raising activity, and with print and broadcast media. The areas for delivery of the pilot are South London, Kent and Sussex and the post-holder will need to reside in one of these, and will be able to travel across the three areas
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
The closing date for this role is midnight on Wednesday 29 November 2023 and interviews will be held in the week of 11 December
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Title: Sunday Assistant
Salary: £3117.40 per annum
Hours/Contract: Permanent, 5.5 per week
Based: West Derby Road shop
Closing date: 4 December 2023
Interview date: Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early. Agencies need not apply.
Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Gift aid is a vital source of income from donated goods and you should ensure that this is maximized when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.
With a strong retail background, you will join our committed team in making a significant contribution to achieving charity sales targets. You must be reliable and flexible to meet the needs of the charity.
What we are looking for:
· The ability to communicate with tact and discretion
· Experience of cash handling and financial management procedures (including completion of sales records)
· The ability to make decisions within agreed parameters
· Good organisational skills and the ability to prioritise workload, balancing competing demands
What's in it for you:
· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
In this role, you will have sole responsibility for the running of the store, which will involve lone working. Due to this, unfortunately, we are unable to recruit anyone for this role who is under the age of 18
This role will be subject to receiving a satisfactory basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Same Posting Description for Internal and External Candidates
North West Air Ambulance
Full-time / Permanent
“There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.”
Do you want to form part of the passionate and talented team that raise funds to keep this life saving service running? We would love to hear from you! This hugely reputable and remarkable charity provides the enhanced pre-hospital care needed to make a lifesaving difference and quite simply brings the hospital to the patient, regardless of their location across the North West!
We are looking for someone to join the hugely successful and vibrant Fundraising team at NWAA. Duties will include:
- Developing and implementing a local fundraising plan to maximise income generation across Merseyside
- Researching, identifying and developing long term partnerships with appropriate groups and associations, individuals and volunteers
- Working closely with retail staff and volunteers to maximise synergies across Fundraising and Retail
- Acting as a positive ambassador for NWAA, promoting and raising awareness of its service and delivering engaging fundraising presentations to potential and existing local supporters.
We are looking for a creative and organised individual with experience of building relationships and managing a busy and diverse workload. While fundraising experience would be advantageous, we are also keen to speak with people looking to transition into this wonderfully rewarding area! Crucially, you should have the ability to communicate with a variety of people so you should be personable, warm and engaging. The team at NWAA is full of passionate people wanting to save lives across the Merseyside region so you should be enthusiastic about the work of the charity and excited by the future of growth that lies ahead!
NWAA is a hugely reputable and widely recognised charity brand within the North West. Not only does the charity impact the region so positively, but it is also an incredibly supportive, collaborative and fun team to be a part of. This role offers the opportunity to build a career within the charity and there will be huge scope to learn and grow in this role. On top of this, the charity’s benefits include:
- Cycle to work Scheme
- Life Assurance
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- 24 hour confidential Employee Assistance helpline
- Salary Sacrifice Scheme for pension contributions
- On-site parking
- Holiday buy back scheme
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time (although flexible working patterns also considered), and offers the opportunity to work flexibly from home and across Merseyside. You must have a driving licence and access to your own vehicle.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.