Assistant secretary jobs
London - hybrid working, minimum of 40% working each month at our London headquarters
This new and exciting post is key in the development of our growing digital faith and membership team.
This role will lead on the marketing of faith content on digital platforms across the organisation, seeking to maximise opportunities for engagement in discipleship and evangelism, establishing innovative strategies that enable church members and those exploring faith online to deepen their Christian experience.
This role is perfect for someone with passion for digital evangelism, discipleship and Christian community. It will give the successful candidate the opportunity to work with a variety of teams across a large church and charity supporting some of the most vulnerable and marginalised people in society, including those impacted by homelessness, poverty, addiction, modern slavery, unemployment, debt and isolation.
We’re looking for a creative digital communicator with skills in innovative engagement who can help take our vision to the next level.
This is a permanent position based at our new, modern headquarters at Denmark Hill, London, SE5 8FJ. Although employees are expected to attend the office a minimum of 40% over the course of the month, we are open to considering options that meet your needs and the needs of the team.
This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Closing date: Monday 16th June 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Executive Assistant / Personal Assistant
Personal Assistant / Executive Assistant and Board Secretary
ABOUT THE ROLE
Hours of work: 22.5 hours per week over 3 days
Salary: £32,503 FTE (including London Weighting)
Place of work: Hybrid, with a base at Romero House, London SE1. Some travel and overnight stays will be required within the UK.
Contract type: Part time, permanent
Closing date: Tuesday 10th June at 23:59
Could your admin and people skills help us build a more human and inclusive society? Are you motivated by our vision of people with and without learning disabilities sharing life together? Do you want to work in a committed, flexible and caring team, at the heart of an inspiring national charity?
Our National Leadership Team is looking for a Personal Assistant to join us in our London office, to help us maximise what we can achieve as a team, and to build stronger processes and culture for our geographically-dispersed charity.
Main purpose of the role
We are looking for a Personal Assistant / Executive Assistant to the National Leadership Team and Board Secretary, based in our London office. You will have a key role in helping us build our capacity, effectiveness and support systems, working closely with the National Leader / CEO and our passionate and caring leadership team.
In this pivotal role, you will:
- Provide high-quality administrative and logistical support to the National Leadership Team;
- Coordinate a range of L'Arche national meetings and forums for people with and without learning disabilities;
- Play an important part in internal and external communications, and in project managing cross-cutting initiatives;
- Support governance as a registered charity, company, and care provider through the formal role of Board Secretary;
This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.
ESSENTIAL CRITERIA:
- Excellent organisation skills, responsiveness and adaptability to tasks and demands;
- Initiative and an ability to innovate improved ways of doing things;
- Interpersonal skills to build collaborative relationships, resolve tensions, and create partnerships with people at all levels;
- Discretion and diplomacy in dealing with confidential information and sensitive issues;
- Experience with MS Office and SharePoint;
ABOUT L'ARCHE
L’Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a more human society can be.
L’Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services.
Our UK annual turnover is about £21m. Some 1400 people across the UK belong to a L’Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.
A full job description and person specification can be found in the recruitment pack.
To apply, please submit your CV and answer the questions from our online application form.
Closing date for applications is Tuesday 10th June at 23:59
Interviews will likely take place on Monday 23rd June in London.
Please also read our privacy notice for job applicants.
As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about.
- Achieve professional qualifications while benefiting from exceptional training and development opportunities.
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work.
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Access to the Bike to Work scheme
REF-221 592
Our inclusive communities challenge people to think differently about disability

Are you looking for a new challenge in your career?Are you ready to utilise your experience in a fast paced and exciting management role?We are looking for someone to cover a period of maternity leave in a key role that is the co-lead of the Parish Support & Operations Team. At its core, the post exists to ensure the central services, operations and assets of the organisation are managed effectively and efficiently in the support of our wider mission and ministry.
This is a full-time 12-month fixed-term maternity cover.
About the role: The post holder will provide a pro-active and professional service to parishes, clergy, committee members and colleagues in the areas of governance, central services (including IT) asset management and project management.
They will work closely with the Assistant Diocesan Secretary (Parish Support) to deputise for The Diocesan Secretary as required across the breadth of their responsibilities.
The post holder will act on behalf of the Diocesan Secretary to lead on the management of the governance structures of the Diocese of Winchester the Diocesan Synod, and the Winchester Diocesan Board of Finance.
They will be responsible for the management, delivery and communication of the Common Mission Fund working with clergy, PCCs and colleagues in the operation of this critical income stream.
About you: We are looking for someone who has operated successfully at a managerial level within an organisation and is comfortable managing change. You will have a collaborative and open working style, be able to stay calm under pressure with a flexible approach to all aspects of the role’s responsibilities.
About us: The Diocese of Winchester forms part of the Province of Canterbury of the Church of England. Founded in 676, it is one of the oldest and most influential dioceses in England.
The Winchester Diocesan Board of Finance is a Charitable Company. All dioceses of the Church of England are required to have a Diocesan Board of Finance (DBF) to act as the link between the episcopal, synodical, and secular governance and leadership structures.
The WDBF’s principal object is to promote, assist and advance the work of the Church of England in the Diocese of Winchester by acting as the financial executive. In practice this means that the WDBF is responsible for funding the remuneration, housing, training and development of our clergy, as well as providing specialist support in areas such as safeguarding, historic building conservation, stewardship, communications and governance. We are also legally responsible for the maintenance and management of around 200 clergy houses, 450 acres of land, and various restricted funds and endowments.
How to apply: To apply for this post please visit the vacancies page on our website.
The client requests no contact from agencies or media sales.
The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit
Location: Hybrid working, 2 days in office, London SE5.
Salary: £59,744 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.
The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Tuesday 27th May, 9.00am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a highly organised and proactive individual to join our Individual Giving team as the Individual Giving Assistant – Supporter Acquisition.
This role will play a key part in supporting the recruitment of new supporters to the Charity through a range of direct marketing channels and propositions. The post-holder will provide vital administrative support, help deliver campaigns, ensure excellent supporter care, and play an important role in front-of-house operations at both our Chelsea and Sutton offices.
This is a fantastic opportunity for someone looking to start or grow their career in fundraising and gain hands-on experience in a fast-paced, ambitious, and supportive team.
About us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
You’ll be responsible for:
- Delivering first-class supporter care to new donors, helping ensure a positive and lasting first impression.
- Supporting the planning and delivery of supporter acquisition campaigns, including proofreading, briefing materials, and coordinating timelines.
- Helping with campaign reporting, KPI tracking, and budget administration.
- Providing regular front-of-house support including managing supporter queries by phone, email, and in person at Chelsea and Sutton.
- Working collaboratively with colleagues across the organisation to ensure seamless donor journeys and data accuracy.
For more details, you can download the full job description below.
The client requests no contact from agencies or media sales.
Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.
We are recruiting for a part-time Administrator/ Finance Assistant who will work with the Manager and a small team to ensure the organised and efficient operation of the charity. You will need excellent administrative, organisational, IT and finance skills to provide administrative and financial support for all aspects of Home-Start’s work. Experience of running payroll and using online accounting/payroll software would be beneficial. Ideally suited to an excellent administrator who can develop into the finance role. Training will be provided.
A good standard of education (GCSE, and relevant administration/ finance qualifications and/or experience), together with sensitivity and excellent communication skills are essential. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, and demonstrate the ability of taking initiative. An enhanced disclosure check will be required.
The closing date for applications is Monday 2nd June (11:59pm)
Interviews will take place during the weeks of 9th & 16th June 2025
For an informal discussion or for more information, please contact the office at the details on our website and our CharityLog profile.
Please note: Following Safer Recruitment standards, we do not accept CVs. Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and adults at risk.
Home-Start is committed to equality of opportunity and diversity and actively encourages applicants with different backgrounds and experiences.
Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee No 8765689 and Registered Charity No 1156539
Home-Start Epsom, Ewell and Banstead's mission is to shape a community where all children have the best possible start in life.




The client requests no contact from agencies or media sales.
Do you have strong administrative and secretarial skills, experience in legal support, and a keen eye for detail? Then join Shelter Scotland as a Legal Secretary and you could soon be playing a vital role in helping us deliver Shelter Scotland Housing Law and Debt Advice Grant funded project to people at risk of losing their homes across the Borders and Tayside. Based within our dedicated Housing Law Service, you’ll be part of a close-knit legal team providing essential support across a wide range of tasks – from preparing legal documents and managing diaries, to handling enquiries and helping us run an efficient, responsive service.
About the role
You will provide legal secretarial and administrative support within our Housing Law and Debt Advice grant funded project. The project, which is funded by the Scottish Government and administered by the Scottish Legal Aid Board, helps people in the Scottish Borders and Tayside whose financial difficulties mean they risk losing the home they rent or own. The project is delivered by a Senior Solicitor (part-time), two solicitors, a lay representative and legal secretary.
Role specifics
In this varied and important role, you’ll provide essential administrative and secretarial support to our busy legal team. From preparing legal documents and managing diaries to assisting with court work and handling incoming and outgoing post, you’ll help keep everything running smoothly. You’ll also support the team with tasks like booking training, photocopying documents, and preparing client files. Working closely with the Principal Solicitor, you’ll assist with financial processes and the production of key financial information.
You’ll be a key point of contact for incoming calls and written enquiries – whether from clients, lawyers, or Shelter colleagues – handling them sensitively and professionally. You’ll help manage case files and referrals using our CRM system, ensure legal resources and supplies are well maintained, and play a part in keeping our office organised and efficient. Confidentiality, attention to detail, and a proactive approach will be vital, along with a willingness to support colleagues and contribute to the smooth running of the service.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland’s Housing Law Service has a national reputation for excellence in housing law. We use the law to find solutions to those in housing need. Shelter Scotland’s Housing Law Service provides direct legal advice and representation to individual clients as well as second tier advice. The team consists of our principal Solicitor, 3 Senior Solicitors, 5 solicitors, 1 Lay Representative and 2 Legal Administrators. We serve all of Scotland and are based in Edinburgh, Glasgow and Dundee.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Salvation Army – Supporter Acquisition Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £47,741 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.
The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.
Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd June, 9.00am.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





The Director of Finance & Governance is a key member of Helen Bamber Foundation’s Management Team and plays a pivotal role in designing and delivering the organisation’s strategy and approach. The role will lead the finance infrastructure of the organisation and prioritise enabling the organisation’s growth. You will work in close collaboration with the CEO and other members of the Mangement Team to develop the capacity, capability and impetus of the organisation in achieving impact at scale through direct delivery, partnerships and systems change for survivors of torture and trafficking across the UK and globally.
Your priorities will include providing strategic leadership in developing and managing finance and leading on several governance systems and functions, as well as directly leading on specific strategic projects. You will contribute to the development and implementation of a strategy to secure the organisation’s long-term financial health and growth, enabling us to deliver our vision and mission. Together with your Management Team colleagues, you will create an environment, culture, policies, processes and practices which ensure the Helen Bamber Foundation Group is an exemplary place to work.
The role of Director of Finance & Governance is critical to ensuring the Helen Bamber Foundation Group delivers its ambitious strategy to increase impact on all survivors of trafficking and torture. It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact and income. We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a financial and strategic contribution to our ambition to grow impact.
MAIN DUTIES AND RESPONSIBILITIES
Strategic leadership and management
Reporting to the CEO, and working closely with the Management Team and the Board, the Director of Finance & Governance will have responsibilities to:
- Work collaboratively with Management Team colleagues to provide operational leadership and development for the whole organisation, building our capacity and capability to deliver our strategy.
- Work with the CEO to develop robust governance systems and infrastructure that will strengthen accountability, and support growth and deliver impact.
- Lead, manage and develop the Finance Team supported by the Senior Finance Manager.
- Conduct strategic financial planning to support the decision making of the Management team, Board sub-committees and the Board, and report to the Board as appropriate working with the Executive Team Assistant in this regard.
- Oversee and regularly review and update the organisational risk register, including financial and governance risks..
- Act as strategic lead on processes, systems development and internal controls.
Finance oversight and leadership
- Oversee all aspects of finance to enable effective day-to-day running of the Helen Bamber Foundation group and to support the continuous improvement of employee experience.
- Finalise annual financial statements/periodic financial reports (where required), and provide them to the CEO, Board and Board subcommittees for consideration and approval.
- Lead on the Helen Bamber Foundation Group audit process, working with the external auditors.
- Ensuring all statutory and non-statutory reporting requirements are met.
- Lead on budgeting and reforecasting across the organisation, supporting and challenging other teams to predict income and expenditure and make sound financial decisions, presenting to the Board and Board subcommittees.
- Support organisational planning by developing the systems to enable teams to model potential future work - e.g. costs of expansion of an existing programme or modelling potential new programmes and projects.
- Oversee the production of management accounting information, including internal monthly management accounts, quarterly reports for the Board, and financial reports for funders. Develop, maintain and monitor the financial systems of the organisation to ensure the accurate & timely production of these reports.
- Ensure compliance with agreements and contracts in relation to banks and external service providers.
- Monitor and report on the overall funding status, and ensure the timely reporting on grants is well supported.
- Support the preparation of applications for fundraising. Conduct financial analysis and review of existing and proposed strategic programmes, projects, and campaigns, contributing to decision making in this area.
- Oversee staff payroll, handling of petty cash and banking of donations, management of activity fees and credit control process.
Governance
- Work with the CEO and Executive Team Assistant to ensure that governance arrangements are fit-for-purpose, compliant and embody the spirit of partnership which defines the Helen Bamber Foundation Group.
- Support the Board and Board sub-committees, producing papers, and monitoring actions.
- Manage the organisational risk register including updating and monitoring of actions and Board discussions.
- Work with the Board to continue the development of outstanding governance policies and practices.
- Work with the CEO to develop and evolve the induction and training schedules for Trustees.
- Act in the capacity of Company Secretary.
Additional duties
- Act at all times as an ambassador for the Helen Bamber Foundation Group representing us at internal and external events.
- Perform any other task assigned by the CEO or Board.
PERSON SPECIFICATION
Experience
- A relevant professional qualification in accountancy (CIMA, ACA, ACCA, CIPFA) or substantial relevant finance experience.
- Track record of achievement in a senior strategic-level financial management role.
- Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management.
- Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors.
- Proven track record of building, developing and managing teams.
- Demonstrable experience in working successfully as part of a senior leadership team.
- Experience of managing change and growth.
- Knowledge and experience of charity finance would be an advantage.
- Experience of operating at a senior level within a role which requires an organisation-wide, cross-functional perspective on issues, challenges and opportunities would be an advantage.
Skills and Abilities:
- Ability to build trust and respect internally and externally, including with trustees, partners and clients.
- Ability to demonstrate tact and diplomacy.
- Ability to work at pace and across multiple projects whilst maintaining exemplary accuracy and quality of work.
- Ability to demonstrate strategic management capability.
- Strong collaborative approach to team working and ability to lead and motivate staff teams and external stakeholders.
- Ability to produce high quality communications for a range of stakeholders including representing the charity as needed.
- Ability to think laterally and develop creative and innovative solutions.
- Advanced computer skills in MS Office programs, particularly Excel.
- Demonstrable commitment to the Helen Bamber Foundations Group’s core values.
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 9am on Monday 23rd June 2025
The website form will asked you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV.
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
SELECTION PROCESS
Longlisted candidates are scheduled to be invited to a short introductory online interview of 15 minutes on Monday 30th June 2025.
Shortlisted candidates are scheduled to be invited to interview on the 11th July 2025 and will be conducted either in person at our office or where needed via Zoom.
We give Survivors of trafficking and torture the strength to move on.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: £38,613- £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Location: London Office/ Hybrid
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Who we are
CAFOD is a leading international development agency in England & Wales and is a member of the Disasters Emergency Committee (DEC).
CAFOD is part of one of the world’s largest aid networks (Caritas Internationalis) which has a presence in 193 countries and is the official aid agency of the Catholic Church in England and Wales. We work through Catholic and secular organisations to reach people of all faiths and none, and in places that others can’t.
About the role
This is the perfect role for a press officer with great news judgement, who is proactive about hunting out media opportunities, and tenacious about seeing ideas through until coverage appears.
You’ll be comfortable pitching to a range of producers, journalists and editors, will have a sense of what makes a good broadcast spokesperson, and be confident helping colleagues to prepare for media opportunities. International development experience is not essential, but you’ll be able to show a strong interest in our work and be passionate about helping deliver our mission.
We are looking for a creative go-getter with lots of ideas about how to secure media coverage for our work. You should be able to write well and build relationships with a wide range of people around the world. In return, you’ll be given room to flourish and supported to raise the profile of CAFOD, and will also have the chance to work on humanitarian appeals launched by the Disasters Emergency Committee.
Essential criteria for the role will include:
- Experience of securing media and PR coverage
- Experience working with digital teams, to ensure a “digital first” approach to media
- Experience turning complicated issues into newsworthy stories
- Experience coming up with your own ideas to generate media coverage
- Experience creating captivating and inspiring content
- A passion for international development and the values of CAFOD
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Why Choose CAFOD?
At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees.
Hybrid working with at least 40% of your time in the London Office.
As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below.
- Generous annual leave package & annual leave purchase scheme
- Enhanced Pension (6% - 17.5% contribution)
- Cycle to work scheme and season ticket loan
- Enhanced Maternity, paternity and adoption pay
- Enhanced Sick pay & income protection
- Life Assurance
- Employee Assistance Programme
We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people of all ages and ethnicities in all corners of the world. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.