Assistant service manager jobs

Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Who we are

St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.

Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.

Job Purpose:

Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.

This job is for you if:

• you’re friendly, people focused and motivated by working in a community setting.
• are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
• you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.

Benefits 

You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.

Closing date for applications: 22nd February 2026 at 23:59 

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.

The Bishop is seeking a temporary Executive Assistant for a period of three months to support the Diocesan Bishop as effectively as possible in the discharge of his duties; to ensure that the Bishop’s Office runs with hospitable warmth and efficiency, and that all core functions are discharged to the highest standard. The Bishop looks to appoint a personable and efficient colleague with an enquiring mind, a proactive approach, good relational skills, and proven administrative competence. 

General:

• To provide appropriate support as requested by the Bishop in exercise of his duties
• To ensure that all contact with the Bishop's office, whether through a personal visit, telephone call or correspondence is dealt with in a timely, courteous, and efficient manner.

Advice & Support:

• To respond to calls, emails, complaints or enquiries or issues and act appropriately on any administration matters that arise
• To manage the Bishop's diary, aligned to priorities agreed with the Bishop
• To draft appropriate responses to letters, and other papers, for the Bishop according to need
• To act as the secretary for Bishop's Staff meetings, and other meetings, including preparing agendas, taking, and producing minutes

Safeguarding:

All staff working for and with the Bishop will give proper care and attention to matters of safeguarding. This includes attending training and careful handling of confidential information.

Data Protection:

To oversee all Data Protection issues, including Subject Access Requests, for the Diocesan Bishop's office, including working with relevant staff at Diocesan Office and Diocesan Registrar in ensuring compliance

Appointments:

• To exercise oversight over the process of clergy appointments
• To work with the Administrative Secretary with regards to the issuing of offer letters
• Appropriate steps are taken regarding DBS and safeguarding
• Liaison with the Registrar for the issuing of licences
• The management of clergy Personal Files, and ensure they are kept up to date and compliant

Special Services:

• Liaise with parishes, Area Deans, and the Cathedral in the planning and administration of confirmation services
• To liaise with key stakeholders in the planning of Ordinations and the Ordination service including issuing appointment letters and planning of the Ordination Retreat in consultation with the DDVO and IME2 Officer
• In association with the Administrative Secretary
• Planning the ordination logistics, minibus, and lunches where necessary
• Liaising with the Registry regarding the issuing of licenses
• The purchases of Bibles and Book tokens
• Manage correspondence regarding the Chrism Eucharist

About You

Essential
Knowledge/Experience:

• A proven track record in office management, or its equivalent, to an exacting standard, including effective planning of own work and that of others
• Experience in drafting clear, accurate and sensitive briefing material and longer documents to tight deadlines
• Evidence of a high level of administrative and organisational ability, including document management skills and a complete understanding of the full Microsoft Office suite
• Be able to communicate effectively with a wide range of people within the church and those belonging to institutions, organisations and other groups beyond the Church of England.
• Experience in minute-taking and drafting correspondence
• Proven problem-solving and analytical skills

Attributes:

• Excellent interpersonal skills, including the ability to establish positive working relationships with senior stakeholders and to represent the Bishop to external partners
• Patience, resilience, and flexibility
• Be adaptable and flexible, able to enjoy working under pressure, to prioritise tasks, work to deadlines, and meet a broad set of demands.
• Have the stamina to cope with a physically, emotionally and spiritually demanding post.
• Well organised with an excellent eye to detail
• Able to adjust the working style to the Bishop's preferences and requirements
• There is an occupational requirement of this post that the post holder is committed to the flourishing of the ministry and mission of the Church of England and the Bishop

Desirable:

• Hold a full driving licence

SANE is looking for an enthusiastic Fundraising Assistant to join our friendly Fundraising and Marketing Team. This is an excellent opportunity for a graduate or early-career professional who wants to gain hands-on experience in the charity sector while supporting vital mental health work.

You will be supported to develop practical skills across fundraising administration, supporter care, database management and digital campaigns, while working alongside an experienced and collaborative team. The role offers real responsibility, varied tasks, and the chance to contribute ideas and grow your confidence in a professional charity environment.

We are looking for someone organised, detail-focused and positive, with a genuine interest in fundraising and a passion for improving mental health in the UK. If you are keen to learn, enjoy working with people and systems, and want to build a meaningful career, we would love to hear from you.

Our Supporter Care Assistant plays a pivotal role at War Child as the first point of contact for many of our supporters and the general public. We’re looking for someone who is ambitious, proactive and passionate about fundraising: someone who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children. If you are a confident, friendly and empathetic individual who is passionate about great customer care, and building strong, loyal relationships, we want to hear from you!

Part of the Supporter Engagement Department but working across the organisation and the wider War Child family, you’ll be joining a team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. The Supporter Care Assistant deals with a wide range of fundraising enquiries through phone, email and post: this is a varied role where no two days are the same. You’ll be supporting our vital work by providing timely, compassionate and appropriate communications, as well as ensuring efficient administration of donations and maintenance of accurate database records.

We’ll need you to be able to work on a Monday, as it’s our busiest day in the team. A regular on-site presence is essential too as managing the incoming post is a core part of the role, so we’ll need you to be based in our London office for a minimum of one day per week. You can work remotely on other days if you choose and we are happy to consider other flexible working arrangements.

What we're looking for

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site.

• Experienced in delivering high quality customer or supporter care using phone and email that informs, motivates and inspires others; charity/NGO sector experience would be an advantage but not essential to be considered for this role.
• A natural people-person, who is friendly, empathetic, and enjoys communicating with supporters over the phone and in writing. 
• Experienced in carrying out administration tasks and processes, with good knowledge of Microsoft Office.
• Highly organised and have a ‘can do’ attitude, proactively looking for ways to improve the support on offer.
• A flexible  and diligent team player, able to work under your own initiative, take instructions from others, and go the extra mile to service supporter needs.
• Strong and proactive in your approach to managing your own workload, able to work to tight deadlines and multitask at short notice in a busy environment.
• Experienced in using CRM databases to record information promptly and accurately.
• Able to demonstrate excellent written and spoken English with a confident and professional manner on the phone and in person.
• Someone with excellent attention to detail and good numeracy skills.
• Passionate about supporting and helping others.

What we can offer you

At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 28 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

ID: 1670Assistant Director of Partnership, Services and Innovation

Service:           Bromley by Bow Centre, Family Action

Salary: £61,000 (inclusive of ILW and market allowance)

Location: Based at the Bromley by Bow Centre in Tower Hamlets.  Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week.  There will be travel within the London area and occasionally outside of this region.

Hours: Full Time – 37 hours a week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

About the Role:

The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. 

Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

The role’s primary function is to provide strategic direction, development and growth.

The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.

BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.

BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.

The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.  

You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.

Responsibilities:

· Lead and manage strategic partnerships at a local and national level.

· Provide leadership and drive innovation across BBBC.

· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.

· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.

· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.

· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.

· Be a key member of Family Action’s London team and the wider Senior Leadership Group.

Main Requirements (for details check the job description and person specification):

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Proven experience leading services for children, young people, adults and families.

· Ability to manage teams, budgets, income generation and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Monday 9th February 2026 9am

Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are looking for an effective and flexible service delivery assistant to cover a fixed term 6 month secondment in Lancashire. The role will initially be temporarily working from home with any future office base to be confirmed. Therefore, you will need to live within a commutable distance to Lancashire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous

enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people.

Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People's Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.

Key Responsibilities:

• Process referrals into the service and upload to the CMS in a timely manner
• Plan and publish regular updates on the service's social media platforms
• Respond to general enquiries and provide accurate information
• Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
• Work closely with the Operations Manager on developing and delivering online and in person engagement strategies

About You:

Ideally, you will have work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients. You will be accustomed to data entry into case management systems and able to tailor your approach to meet priorities like service level agreements (deadlines). You will also have experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies.

You will need:

This role can involve regular travel across Lancashire, and due to the wide geographic area we cover, you will need to have reliable means of travelling across the county.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This is a fixed term, maternity cover role (for up to 12 months). 

The Role

We’re looking for a super-organised, people-friendly administrator to help keep our Digital, Marketing and Business Enterprise teams running smoothly.

You’ll be right at the heart of our digital activity, triaging requests, managing web and marketing tasks, and helping make sure work is prioritised, tracked and delivered on time. You’ll be the go-to person who helps turn ideas and requests into clear actions, while also providing wider admin support that keeps everything ticking along behind the scenes.

If you enjoy variety, like bringing order to busy workloads, and get satisfaction from helping teams do their best work, this role is for you! 

About You

You’re organised, proactive and enjoy making things happen.

You’re confident communicating with a wide range of people, happy juggling different tasks, and calm when things get busy. You don’t need to be a digital expert, but you’re curious, keen to learn new systems, and comfortable using that knowledge to help triage queries and solve problems.

You’ll have experience in an admin or coordination role, be comfortable working with digital tools and shared systems, and enjoy being the person who brings clarity, structure and a positive energy to the team. 

About Us

We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy:

• Salary of £24,362 per annum
• Generous paid holiday - 24 days per year, plus 8 closure days (around Easter, August and Christmas) on top of 8 bank holidays.
• Defined contributions pension scheme
• Travel perks – discounted UniLink and Blue Star bus passes

To find out more, visit our website.

Apply Now

You can easily apply using your CV and covering letter by clicking on 'Apply Now'. 

Closing Date: 10am, Friday 20 February 2026

Interview Date: 2 March 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.  

The Bishop of Gloucester, The Rt Revd Rachel Treweek, is seeking a highly organised, discreet and proactive Personal Assistant to support a busy episcopal ministry and the smooth day-to-day running of the Bishop’s Office.

Working as part of a small, welcoming team (alongside the Chaplain and Administrative Assistant), you will manager her diary, provide excellent administrative support, handle a wide range of enquiries and correspondence, and help coordinate meetings and specific events. You will bring strong discernment, a systematic approach, exceptional confidentiality, and the ability to remain calm and professional at all times, along with a positive attitude and sense of humour.

We expect that those who support the ministry of the Bishop of Gloucester are sympathetic to the Diocese’s mission to share the transforming Gospel of Jesus Christ, so people may know life in all its fullness.

We do this by supporting, enabling and equipping the Church of England in and around Gloucestershire.

Recruitment information.

The closing date for applications is Monday 16 February at 9.00am. Shortlisted Candidates will need to be available for interview on
Friday 27 February

The Diocese of Gloucester is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to the usual Church of England required safer recruitment and DBS checking processes.

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.

What we do 

Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.

About the role 

The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.

The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.

Responsibilities

1. Financial Management and Reporting

• Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
• Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
• Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
• Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
• Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
• Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
• Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
• Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
• Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
• Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
• Oversee accounts payable and receivable.
• Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
• Manage all banking relationships.

2. Policy and Procedures

• Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
• Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

3. IT, Contracts & Data Protection

• Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
• Support the COO in drafting and implementing ASC’s IT strategy.
• Tender and manage SLA and relationship with external IT provider.
• Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
• Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
• Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
• Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
• Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
• Work with COO in response to reactive data protection issues and incidents

4. People Management

• Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
• Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
• Contribute to creating a collaborative team culture aligned with ASC’s values. 

5. Other Responsibilities

• Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Personal attributes you will have

Essential:

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
• Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
• Dependable, resilient with the ability to remain composed and effective under pressure.
• Self-motivated, resourceful, and proactive in taking initiative.

Experience you will have

Minimum

• Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
• Experience of contract and SLA management, including reviewing and monitoring provider performance.

Essential

• Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
• Line management experience supporting the performance and development of team members.
• Experience of overseeing IT services or outsourced IT support arrangements.

Desirable

• Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.

Skills you will have

Essential

• Strong numerical and analytical skills to effectively analyse financial reports
• Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
• Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
• Able to produce accurate and reliable work.
• Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
• Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.

Knowledge you will have gained

Minimum:

• Working towards qualification in ACA, ACCA, CIMA or experience to this level.

Essential:

• Practical knowledge and understanding of management accounting principles and techniques.
• In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes. 

Desirable: 

• An understanding of Data Protection law and practice 

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.

Closing date: 23:59 on Monday 9th February.

Interviews will take place on Monday 2nd March & Tuesday 3rd March.

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

Hundreds of inspiring events. Thousands of participants. One clear purpose. 

Events assistants (York, Leeds) 

Salary £13.80 per hour

Reports to: Events Manager 

Department: Marketing, Fundraising & Engagement 

Contract: 2 x Casual contracts. 1 May to October 2026 

Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. 

Location: We are looking for people based around York or Leeds to help cover events across the North and North West. The North includes all areas of Yorkshire from the North Yorkshire Moors down to and including the Peak District and Chesterfield. The North West includes West Cheshire, Greater Manchester, Lancashire, Merseyside and North Wales as far as Caernarfon.

Closing date: 02nd February 2026 23:55 

Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)

Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included. 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. 

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had. 

You’ll also be surrounded by people who are as dedicated to beating cancer as you are. 

You can learn more about our fantastic teams on our event opportunities. 

What will I be doing? 

• Supporting the event manager in the delivery of large-scale and logistically complex events. 

• Managing a large and diverse team of volunteers. 

• Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management 

• Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. 

• Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. 

What skills are you looking for? 

• A passion for events. 

• Adaptability to changing situations with the ability to work on your own initiative. 

• The ability to solve problems and respond to opportunities and challenges. 

• Excellent interpersonal skills with the ability to build rapport with a range of people. 

• Confidence to represent Cancer Research UK publicly. 

• Good organisation and prioritisation skills. 

• Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. 

• It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.

What else do I need to know?  

• This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. 

• We work in all weather conditions, and our shifts cover some night-time events. 

• We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. 

• While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. 

Our organisation values are designed to guide all that we do. 

Bold: Act with ambition, courage and determination   

Credible: Act with rigour and professionalism    

Human: Act to have a positive impact on people   

Together: Act inclusively and collaboratively 

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. 

What will I gain? 

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. 

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. 

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. 

We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture. 

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. 

Hundreds of inspiring events. Thousands of participants. One clear purpose. 

Events assistants (Scotland and North East) 

Salary £13.80 per hour 

Reports to: Events Manager 

Department: Marketing, Fundraising & Engagement 

Contract: 4 x Casual contracts (Scotland) 2 x Casual contracts (North East). May to October 2026 

Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. 

Location: Covering Scotland from the central belt, up to Inverness and Aberdeen, including Glasgow and Edinburgh , Belfast, Carlisle and the North East of England from Newcastle down to Middlesbrough and Darlington.

Closing date: 02nd February 2026 23:55 

Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)

Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included. 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. 

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had. 

You’ll also be surrounded by people who are as dedicated to beating cancer as you are. 

You can learn more about our fantastic teams on our event opportunities.

What will I be doing? 

• Supporting the event manager in the delivery of large-scale and logistically complex events. 

• Managing a large and diverse team of volunteers. 

• Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management 

• Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. 

• Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. 

What skills are you looking for? 

• A passion for events. 

• Adaptability to changing situations with the ability to work on your own initiative. 

• The ability to solve problems and respond to opportunities and challenges. 

• Excellent interpersonal skills with the ability to build rapport with a range of people. 

• Confidence to represent Cancer Research UK publicly. 

• Good organisation and prioritisation skills. 

• Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. 

• It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.

What else do I need to know?  

• This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. 

• We work in all weather conditions, and our shifts cover some night-time events. 

• We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. 

• While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. 

Events assistants (Central & East England) 

Salary £13.80 per hour

Reports to: Events Manager 

Department: Marketing, Fundraising & Engagement 

Contract: 12 x Casual contracts. 1 May to October 2026 

Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours. 

Location:  This covers East Midlands, West Midlands, Staffordshire, Central & East of England: covering Birmingham, Stoke, Nottingham, Derby, Leicester, Bedfordshire, Oxfordshire, Northampton, Milton Keynes, Cambridge, Norwich, Ipswich and Peterborough.  

Closing date: 02nd February 2026 23:55 

Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)

Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included. 

At Cancer Research UK, we exist to beat cancer. 

We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others. 

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had. 

You’ll also be surrounded by people who are as dedicated to beating cancer as you are. 

You can learn more about our fantastic teams on our event opportunities. Click here 

What will I be doing? 

• Supporting the event manager in the delivery of large-scale and logistically complex events. 

• Managing a large and diverse team of volunteers. 

• Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management 

• Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised. 

• Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events. 

What skills are you looking for? 

• A passion for events. 

• Adaptability to changing situations with the ability to work on your own initiative. 

• The ability to solve problems and respond to opportunities and challenges. 

• Excellent interpersonal skills with the ability to build rapport with a range of people. 

• Confidence to represent Cancer Research UK publicly. 

• Good organisation and prioritisation skills. 

• Resilience and reliability to remain calm under pressure and consistently deliver high-quality results. 

• It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.

What else do I need to know?  

• This role mostly takes place on weekends making it easy to fit around some jobs and/or studies. 

• We work in all weather conditions, and our shifts cover some night-time events. 

• We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you. 

• While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events. 

About You

We are seeking a Governance Manager & Executive Assistant to play a pivotal dual role at the heart of our organisation. You will ensure excellent governance across the Board and Committees, while also providing exceptional executive support to our CEO and Senior Management Team.

This is an exciting opportunity for someone who enjoys variety, responsibility, and meaningful impact. You will be calm under pressure, excellent at building relationships, and meticulous in your approach. You will balance strategic awareness with strong attention to detail, handle sensitive information with absolute discretion, and bring proactive energy to supporting leaders at every level.

In this role, you will be the person who makes sure we run effectively, transparently, and confidently. You will keep our governance on track, support strategic decision-making, and ensure our CEO and Senior Management Team have the structure, information, and support they need to deliver our mission.

If you love combining precision with people skills and you are looking for a position where your organisational capabilities, governance expertise, and ability to make things happen will be truly valued—we’d love to hear from you!

Summary Of The Role

The Governance Manager & Executive Assistant plays a pivotal role in ensuring our organisation operates smoothly, transparently, and in line with best practice. You will lead the coordination of Board and Committee governance, managing agendas, papers, minutes, regulatory compliance, and the maintenance of key governance records. You will also support Board recruitment, induction, and development, and help manage core processes such as the governance audit, risk register, and policy oversight.

Alongside this, you will provide high-level executive support to the CEO and Senior Management Team — managing diaries, coordinating meetings, ensuring effective information flow, and handling confidential matters with professionalism. This role suits someone who is highly organised, proactive, and comfortable managing both detailed governance tasks and fast-paced executive support, enabling senior leaders to focus on delivering our mission.

Main Areas Of Responsibilities:

1. Governance & Compliance Management

• Support the Board and SMT with a complete governance audit and coordinate actions from the resulting governance action plan.
• Support the CEO and SMT with the day-to-day management of Board and Committee business.
• Prepare and manage agendas, papers, and minutes, ensuring all documentation is accurate and circulated within required timeframes.
• Oversee governance compliance, regulatory adherence, and alignment with best practice.
• Maintain up-to-date governance records, statutory filings, and related documentation.
• Support the CEO and SMT with reviewing and maintaining the organisational risk register and coordinating actions.
• Maintain a repository of historic policy versions to support auditing and traceability.
• Support Board recruitment, induction, training, and evaluation processes.
• Facilitate effective communication between the Board, its committees, and SMT.

2. Executive Support

• Provide comprehensive administrative and executive support to the CEO and SMT, including diary management, correspondence handling, travel planning, and meeting organisation.
• Coordinate schedules and support the wider SMT team with document preparation and logistics.
• Manage the flow of information to and from senior leaders, ensuring timely action on priorities.
• Handle confidential matters with discretion and professionalism at all times.
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted on a rolling basis.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.