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Top job
Shooting Star Children's Hospices, Woking, Surrey (On-site)
£14,040 per year
Shop Manager, Knaphill
Posted 5 days ago Quick Apply
Top job
Shooting Star Children's Hospices, Woking, Surrey (On-site)
£25,650.0 per year
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Page 1 of 3
Woking, Surrey (On-site)
£14,040 per year

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job Title: Shop Manager, Knaphill

Salary: £25,650 per annum (pro rata)

Team: Retail

Hours: 37.5 hours per week

Location: Knaphill, Surrey GU21 2PP

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                                        

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

About you

This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

  • NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

  • 27 days plus Bank Holidays rising with length of service
  • 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

  • Generous sick pay scheme
  • Enhanced maternity, adoption, and paternity leave pay
  • Flexible working arrangements
  • Death in service benefits
  • Reimbursed professional membership fees
  • Eye care
  • Employee referral scheme
  • Blue Light discount card

Health and wellbeing

  • Employee Assistance Programme
  • Occupational Health
  • Mindfulness sessions
  • Cycle to work scheme
  • Mental Health First Aiders
  • Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site


We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please  send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Wednesday, 31 July

Interview Date: 14, 15 August.

Application resources
Posted by
Shooting Star Children's Hospices View profile Company size Size: 101 - 500
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Posted on: 11 July 2024
Closing date: 31 July 2024 at 14:58
Job ref: R2-ASMK-0724
Tags: Retail / Sales