Digital Fundraising Manager
Permanent, Full Time
Salary circa £38,000 plus benefits
This exciting role is in the dynamic fundraising team based in London, and will make a significant contribution to the RAF Benevolent Fund’s annual income. You will work with the fundraisers in both the individual giving and community fundraising teams to develop and lead on the implementation of digital fundraising campaigns across the website, social media and ecommunications.
You will be educated to degree level or equivalent, with proven experience in managing digital paid media fundraising activities including the implementation, analysis and management of campaigns.
- Excellent understanding of digital marketing principles and best practices.
- Experience of delivering display campaigns.
- Experience in using all social media platforms.
- Proven experience in delivering effective email marketing campaigns with a strong working knowledge of best practice and understanding of email marketing platforms.
- Proven experience of using analytics tools (including Google Analytics) to generate income.
- Experience of using Adestra, Umbraco, Drupal, WordPress, Google Display Network or the like as well as HTML and Adobe Photoshop and InDesign.
- Experience of briefing and working with external agencies.
- Experience of using a fundraising database.
- Strong knowledge in of SEO
- Experience in creating supporter journeys.
You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the RAF Benevolent Fund.
The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity, providing financial, practical and emotional support to all members of the RAF family
A detailed job profile is available below. For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.
To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email.
The closing date for applications is midday on the 19th October 2020
The dates for interviews are 22nd October 2020
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community
Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.
MAIN SUMMARY OF ROLE:
To develop and deliver the RAF Benevolent Fund’s digital fundraising strategy in cooperation with the fundraising teams. To maximise fundraising income and supporter relationships generated through digital activity. The postholder will take the lead on scoping, proposing and implementing digital fundraising campaigns as standalone activity or to support other non-digital fundraising activity with the right message to the right people at the right time. They will also have responsibility for managing external agencies and meet income, expenditure and agreed targets.
KEY RESPONSIBILITIES:
- Develop the digital fundraising aspect of the Fund’s Fundraising and Digital Strategies
- Take responsibility for the delivery of all revenue generating digital activity.
- Be the Fund’s expert on digital fundraising and advise the Fund’s fundraisers and Communications Team on innovation and best digital fundraising practice.
- Develop digital confidence for the fundraisers either direct or by recommending reading or training courses.
- Work with fundraising teams to develop digital-first content to increase digital conversion rates.
- Create and manage the delivery of a wide range of digital fundraising campaigns in cooperation with the Fund’s fundraisers covering community and corporate fundraising, individual fundraising and challenge events. This includes both standalone digital campaigns and integration of digital activity to support and amplify direct mail campaigns.
- Develop excellent working relationships with the Communications Team to support cross functional working and the sharing of learnings and to ensure opportunities and responses to communications led digital campaigns are maximised in terms of supporter relations and donations.
- Achieve set targets for supporter recruitment, conversions and income from digital activities and monitor and evaluate income and ROI.
- Use analytics, user research and audience insight to develop and optimise activity, identifying new target audiences to engage with and drive conversions.
- Create bespoke supporter journeys for each segment of new supporters.
- Produce and share regular analytical reports and results measuring campaign performance and impact.
- Ensure the fundraising pages of the Fund’s website are kept up to date with current fundraising activity and maximise the User Experience and drive conversions.
- Ensure implementation of development to fundraising areas of the website are planned outside of campaign activity, fully tested and monitored post-implementation and communicated in advance.
- Manage the Google Grant to maximise the income to the fundraising activity featured, ensuring the full portfolio of fundraising is represented as appropriate.
- Ensure all Fund staff are kept up to date on digital fundraising campaigns when appropriate.
- Be responsible for effective line management of the Digital Fundraising Assistant.
- Complete monthly reforecasts and report variances with commentary to the Head of Individual Giving and Finance Business Partner.
- Have an understanding of Charity and Data Protection Regulation legislation including but not limited to, Institute of Fundraising, Charity Digital Code, Fundraising Regulator and Charity Commission Guidelines.
- Keep abreast of digital marketing trends and practice within the third and for-profit sector.
- Manage contracts and relationship with external agencies and suppliers.
- Ensure all digital activity reflects the Fund’s brand guidelines, aims and objectives.
- Carry out any other duties within the scope of the role.
PERSON SPECIFICATION
COMPETENCIES REQUIRED FOR THE ROLE
- Delivering results and meeting stakeholder expectations
- Creating and innovating
- Analysing
- Presenting and communicating information
- Working with people
- Adapting and responding to change
QUALIFICATION(S), KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE
Academic/Professional Qualification(s) or equivalent:
Essential
- Educated to degree level or equivalent.
Desirable
- Membership of the Institute of Fundraising.
Knowledge/ Experience:
Essential
- Proven experience in managing digital paid media fundraising activities including the implementation, analysis and management of campaigns.
- Excellent understanding of digital marketing principles and best practices.
- Experience of delivering display campaigns.
- Experience in using all social media platforms.
- Proven experience in delivering effective email marketing campaigns with a strong working knowledge of best practice and understanding of email marketing platforms.
- Proven experience of using analytics tools (including Google Analytics) to generate income.
- Experience of using Adestra, Umbraco, Drupal, WordPress, Google Display Network or the like.
- Solid understanding and experience of HTML and Adobe Photoshop and InDesign.
- Experience of briefing and working with external agencies.
- Experience of using a fundraising database.
- Strong knowledge in of SEO
- Experience in creating supporter journeys.
- Line management experience.
- Proficient in the use of MS Office applications.
Desirabl
- Knowledge of online payment gateways.
- Experience of promoting national fundraising events.
- Experience in managing and promoting lotteries and raffles online.
- Experience of using the CARE database
- Experience of ecommerce or managing an online shop.
- Experience in developing content for different audiences to drive conversion.
Skills/Abilities:
Essential
- Delivering results and meeting customer expectations – working in a systematic, methodical and orderly way.
- Excellent oral and written communication skills with a thorough, accurate and excellent attention to detail.
- Following instructions and adhering to policies and procedures.
- Planning and organising – managing time effectively, meeting deadlines and prioritising workload.
- Working with people – working well as part of a team and supporting others.
- Writing and reporting – writing clearly and succinctly, in a well-structured and logical way.
- Takes initiative, acts with confidence and works under own direction.
- Keeps abreast of digital trends and tools.
Desirable
- Strong interpersonal skills, relating well to people at all levels.
- Creative flair, with the ability to spot a good story or opportunity.
Other Requirements:
- Travel to other Fund and UK locations (as appropriate).
- Such other duties that occasionally arise, which fall within the purpose of the post.
Since our foundation in 1919, the RAF Benevolent Fund has been there, through thick and thin, supporting the RAF family. We are an inde... Read more
The client requests no contact from agencies or media sales.
Fixed Term Contract until 30/06/2021
Part time 21 hours per week [over 7 days to include Sundays]
£18,192 per annum/ pro rata
Location - Minehead Shop
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Minehead shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
Looking for an opportunity to make a difference?
The Children’s Society helps change children’s stories,... Read more
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Hartlepool Furniture shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
We offer a wide range of benefits, including 30 days annual leave (pro rata), enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.
Your key responsibilities:
- Assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income
- Represent Shelter in your local community, ensuring that you and your team responsibly share the knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients
- Ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
And what you'll need:
- Willing to take on a new challenge and a keen interest in Shelter's cause
- Be an energetic person with an enthusiasm for managing and empowering people
- Extraordinary motivational skills with a flair for merchandising
- Knowledge of increasing sales growth and controlling costs.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Permanent
Full time 37 hours per week to include weekends
£18,192 per annum
Location - Burnham-On-Sea Shop
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Burnham shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
Looking for an opportunity to make a difference?
The Children’s Society helps change children’s stories,... Read more
Job title: Shop Manager
Salary: Up to £18,833.65 pa plus excellent benefits
Location: Middlesbrough
Job type: Permanent
Hours per week: 35 hours
Closing date: 04 October 2020
Interview date: 13 October 2020
Please be aware this position will include working 35 hours per week (5 days) on a rota basis to include weekends.
We are seeking an innovative Shop Manager who is looking to make their mark in a high profile store in Middlesbrough.
Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of managers ensure customers are met with great customer service. We are helping the environment whilst improving the lives of cats, one t-shirt at a time.
As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.
Our successful candidate will be highly self-motivated, positive and resilient and with previous retail and people management experience. A strong communicator with excellent organisational skills, you will have the ability to build and maintain positive working relationships with a variety of people and have good knowledge of the issues relating to recruiting and retaining volunteers. Experience of working to targets and KPIs within a retail environment is essential.
To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.
Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more
The client requests no contact from agencies or media sales.
Job title: Shop Manager
Salary: Up to £18,833.65 pa plus excellent benefits
Location: Newcastle
Job type: Permanent
Hours per week: 35 hours
Closing date: 04 October 2020
Interview date: 14 October 2020
Please be aware this position will include working 35 hours per week (5 days) on a rota basis to include weekends.
We are seeking an innovative Shop Manager who is looking to make their mark in a high profile store in Newcastle.
Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of managers ensure customers are met with great customer service. We are helping the environment whilst improving the lives of cats, one t-shirt at a time.
As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.
Our successful candidate will be highly self-motivated, positive and resilient and with previous retail and people management experience. A strong communicator with excellent organisational skills, you will have the ability to build and maintain positive working relationships with a variety of people and have good knowledge of the issues relating to recruiting and retaining volunteers. Experience of working to targets and KPIs within a retail environment is essential.
To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.
Choose a career with us and you'll be helping us to achieve our vision of a world where every cat is treated with kindness and an understan... Read more
The client requests no contact from agencies or media sales.
Shop Manager
You will join as a Shop Manager to oversee the running of a busy retail outlet ensuring that stock is sourced, sorted, processed and merchandised throughout the week in a timely manner. Recruiting and maintaining a large team of volunteers is also a requirement together with administering to the business needs of this outlet.
Shop Manager Requirements:
The successful candidate will have good communication and organisational skills and the ability to work flexibly. The position is offered for 21 hrs per week to include Saturdays on a rota basis. Retail supervisory experience is preferred together with working knowledge of Health and Safety. Basic IT skills are essential.
Our client is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
This post is subject to a Criminal Records Check.
About their organisation:
Every day, 12 children and young people in the UK hear the shocking news they have cancer. Our client is the UK's leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.
Location: Clevedon, North Somerset BS21 6ND
Job type: Part Time, Permanent, 21 hours per week
Salary: £18,001 per annum (FTE)
Benefits: In return for your commitment, they offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.
Closing Date: 27 September 2020
Interview Date: 5 October 2020
You may have experience of the following: Store Manager, Branch Manager, Shop Manager, Assistant Shop Manager, Charity, Retail, Third Sector, Supervisor, Business Development, Charities, Volunteer, Voluntary Sector, Assistant Store Manager, etc.
Ref: 94287
Do you like being empowered? And empowering others? Do you have experience of successfully leading a team? Are you passionate and creative? Are you flexible, adaptable and willing to learn? We're excited to be able to offer you an opportunity to join our team.
We're looking for someone who loves working with people and has the ability to lead, inspire and empower those around them. Our successful candidate will be someone who is friendly and positive in their approach and attitude, with the energy to instil this in others. They will be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. We also require someone with a business mind with the ability to make confident commercial decisions.
As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role with Save the Children. We will provide you with the right support and coaching you need in order to successfully manage and lead a team of volunteers in running one of our Mary's Living & Giving shops.
The Mary's Living & Giving philosophy is about bringing the local community to life, creating a welcoming environment for people to come together with energy, kindness and love. See attached.
Does this excite you? Is this something you can believe in?
If so, we'd love to hear from you.
Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.
At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.
Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.
Closing Date: 30th September 2020
We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Save the Children UK.
What we do
CHILDREN'S RIGHTS
Most governments promise to protect children... Read more
A fantastic opportunity has arisen for a committed individual to take on the day to day management of the unique Workaid shop in Chesham. The potential is immense for the right person to really make their mark and demonstrate their talents. The shop focusses on the sale of refurbished tools, horticultural equipment as well as haberdashery and crafts.
We are an International Development Charity based in Chesham. We refurbish tools and equipment and send these to several African Countries to support projects that enable disadvantaged young people to build sustainable livelihoods.
This is a wonderful opportunity to be part of a respected and highly successful international development charity.
Experience and skills:
- Retail management at supervisory level, preferably in a charity shop setting
- Good interpersonal skills, with ability to communicate with a diverse range of people, resolve problems and the ability to think on your feet
- Ability to work as part of an effective team and to motivate the team
There’s no other organisation like Workaid. You will have a real passion to work for a charity and if you are positive and motivated, we want to hear from you!
Please send your CV with covering letter explaining why you would be the ideal candidate.
Closing Date: Wednesday, 7th October 2020
Workaid is an award winning charity, come and join our friendly team! In 2015 we were awarded the Queen's Award for Voluntary Service, the ... Read more
We are looking for someone who has experience of managing a team of volunteers and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and commit to developing a diverse team, in particular volunteers, you may be exactly the person we are looking for to become Furniture Shop Manager at our shop in Middlesbrough.
Your role will be varied and will challenge you but will provide you with stimulating and satisfying work. Our Furniture Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shop's contribution to Shelter's cause. This could be through co-ordinating and empowering the shop team to arrange a colouring competition for customers’ children to enter or a raffle with products donated from local businesses as prizes.
You will develop and encourage your own and your team's knowledge on the products that will attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do. It goes without saying that your volunteers, under your leadership, will run an exceptional shop.
How do I demonstrate I am who you are looking for?
- You will need to address and provide examples of the following in your application and at interview:
- Experience of managing a team of volunteers, including recruitment and development of that team
- Experience of providing excellent customer service, preferably in a face-to-face role
- Knowledge of charity retail and increasing donated sales is advantageous but not essential
- Knowledge of Shelter's work and why you wish to work for this charity.
How do we describe our Furniture Shop Managers?
If we were to describe our Furniture Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Furniture Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.
At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Furniture Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.
How is this all possible?
It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible!
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
A popular and well-supported Northumberland dog rescue charity is seeking a Retail Manager to run two existing charity shops and in time to open a third shop.
Our two shops are in Blyth and Amble. Your job will be to organise and motivate existing volunteers, recruit fresh volunteers when needed, set and monitor targets, organise stock, adminsiter a gift aid system, report finances and deal with banking.
You will be an important part of a small team with considerable freedom to be creative and implement your own ideas.
The post is based on a 40 hour working week with flexible days including weekend working. 28 days annual leave. You will have and be willing to use your own car.
SHAK is an Alnwick based dog rescue charity dealing with dogs which would likely be put down if they didn't come to us. We are a small orga... Read more
The client requests no contact from agencies or media sales.
Deputy Store Manager
Our clients mission, simply put, is to change the lives of disabled children and their families. They provide access to the vital equipment they rely on, offer information and support through their team of dedicated healthcare professionals, sponsor pioneering medical research into the causes of birth defects and offer families a voice through their campaigns for change.
They are not like any other charity. All the stock in their stores is new, donated by retailers, allowing them to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.
What they do and how they do it is unique and being one of them is very special. Our clients team members are passionate about what they do and the contribution they make in helping the families they work with.
The Opportunity:
The Deputy Store Manager works in support of the store manager, providing the opportunity for the successful applicant to manage the store in the manager’s absence and therefore, develop within the organisation. The role is unique and also provides support to the sales team whilst coaching them to develop.
You will maximise retail sales and profit through the effective day to day management of a sales team that will be made up of both paid employees and volunteers. You will also live and breathe KPI’s, using your creative skills and imagination to merchandise the product to a high standard, driving the delivery of excellent customer service.
No two days are the same in our fast paced environment.
What they are looking for:
You will have previous retail management/supervisory experience and be able to work alongside and operate effectively with the store manager and wider team.
You will have the commercial acumen to drive sales and will be motivated by results and continuous improvement, with great attention to detail and the ability to analyse data to maximise those sales
You will need to be flexible in your approach to meet the requirements of the management rota and to cover additional hours where required, be willing to cover at other stores on occasion to meet the needs of the business.
You will be able to demonstrate resilience, integrity and enthusiasm, as well as your and ability to adapt to change.
Having merchandising experience and a good knowledge of fashion would be an advantage.
The closing date for this position is 25 September 2020
Location: Market Drayton, Shropshire
Salary: Circa £21k. Dependent upon experience and qualifications
Job type: Full time, permanent, 43.75 hours
The Benefits: You will receive 28 days holiday, health cash plan membership, team member store discount, pension scheme membership and of course the satisfaction of knowing that what you do is making a difference!
You may have experience of the following: Shop Manager, Assistant Shop Manager, Charity, Retail, Third Sector, Supervisor, Business Development, Charities, Volunteer, Voluntary Sector, Store Manager, etc.
Ref: 94321
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for a Shop Supervisor to join our diverse and engaged team in our Hackney shop. It’s a great opportunity to deliver positive social impact in the local community and contribute to funding Crisis' wider aims nationally.
As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service as well as being involved in stock selection, pricing and merchandising. You will also help manage the shop’s social media presence, especially our Instagram account.
This is a 24 hours per week contract, fixed term for 12 months. Full flexibility is not required, and you will have plenty of notice of your shift pattern, but you will be expected to show some flexibility in terms of your working days.
To be successful in this role you will have retail experience or experience of working within a busy public-facing environment. You will have experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.
You will have excellent interpersonal skills and an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends, as you will be encouraged to take part in growing the shop’s social media reach.
You will also have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sounds like the opportunity for you, please apply online.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.
Closing date: Sunday 27 September, 2020 (at 23:59)
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Together Women work with women and girls with multiple and complex needs across the North of England.
Join Our Team
Are you driven and passionate about working within a women-centred support service which advocates for systems change? Then, we want to hear from you! Apply to join our team today and make a difference to the lives of women, their families and all our communities.
Together Women is looking for an outstanding Centre Manager to run our busy, vibrant women center in Sheffield where you will provide strategic oversight and operational management of a range of services ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed.
Excellent interpersonal skills, a can-do attitude, and the confidence to manage a wide range of contracts are key attributes we are seeking, as is proven experience of working with project management methodologies and processes. Supported by the Chief Exec you will work alongside the senior management team to develop and implement the charities strategic business plan and contribute to the effective leadership of the organisation.us and working to better empower
We are looking for people who will instill a culture of continuous improvement, through dialogue with our customers, staff, and stakeholders and share the values of our organisation in supporting vulnerable women.
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1support
Closing date Noon Friday 25th September 2020
Interviews Tuesday 6th October 2020
The client requests no contact from agencies or media sales.
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At South Bucks Hospice, we are looking for 2 shop assistants to join our Reuse team at our High Heavens / Aston Clinton sites. This is a great opportunity for someone with retail experience to actively support the achievement of all agreed sales, financial and operational targets with an aim to maximise profits.
Hours of work: 30 hours per week , 9am to 5pm, over 4 days
Location: Reuse Site High Heavens / Aston Clinton
Some of the key responsibilities are:
- Personal compliance with the Reuse Operation Manual, the site controls, including
- Health and safety legislation (The Health and Safety at Work etc. Act 1974);
- Consumer law (Consumer Rights Act 2005);
- Trading standards requirements (The General Product Safety Regulations 2005);
- Lottery regulations (Gambling Act 2005);
- FCC’s operational requirements;
- Portable Appliance Testing (PAT);
- South Bucks Hospice’s internal policies and procedures.
- Adherence to pricing policy and stock control measures, ensuring the shop is well stocked at all times;
- Create effective relationships with traders to the benefit of South Bucks Hospice;
- Support the management of the feeder site process resulting in quality donation through the appropriate encouragement of the feeder sites;
- Create a positive environment resulting in a working environment that is clean, Quick and successful resolution of all customer queries and complaints and escalate where necessary;
- Greet customers in an effective and timely manner from first engagement through to processing the sale through the till. 100% compliance with cash handling processes;
- Drive the van to facilitate the collection and delivery of donations if required to do so by the Reuse Shop Manager.
Essential requirements:
- Retail experience, ideally in a charity environment preferred;
- Driving license with no endorsements and for insurance purposes over the age of 25;
- Demonstrate a consistent high standard of work and attention to detail;
- Punctual and presentable;
- Willing to learn;
- Effective Communications with colleagues and Management team;
- Calm temperament under pressured conditions;
- Willingness to travel to other locations;
- Customer Service focussed;
- Approachable and accessible;
- Basic computer skills.
Benefit:
At South Bucks Hospice we promote a friendly and supportive working environment. You will be working as part of your local community, making a difference to the lives of those with life limiting illnesses, their families and carers.
South Bucks Hospice at Butterfly House is a leading community resource for supporting patients living with life-limiting or life threateni... Read more
The client requests no contact from agencies or media sales.