Associate director of finance and operations jobs

The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.

Interview date: to be confirmed

This role is not open for sponsorship.

Duties and Responsibilities

Clinical Governance

• Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
• Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
• Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.

Patient Safety

• Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
• Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
• Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.

Clinical Risk Management

• Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
• Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
• Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.

Quality Improvement

• Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
• Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
• Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.

Regulatory Compliance

• Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
• Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
• Coordinate and draft the annual organisation quality account.

Clinical Audit

• Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
• Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.

Incident Management

• Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
• Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.

Professional Standards

• Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
• Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.

Policies and Procedures

• Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
• Ensure all staff are trained and knowledgeable about relevant policies and procedures.

Medical Records

Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.

Medicines Management

• Line manage the lead pharmacist and wider pharmacy team
• Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.

Complaints and Patient Experience

• Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
• Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.

General

• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Act as a critical member of the Nursing and Care senior leadership team.

Health and Safety

Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.

Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education & Qualifications:

• Active NMC membership
• Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.

Experience:

• Evidence of significant operational leadership experience at AfC band 8a equivalent or above
• Experience working with children with learning disability
• Experience of working within quality and clinical governance dedicated roles
• Experience within training/education/practice-based education and presenting effectively to a variety of audiences
• Experience managing significant budgets
• Experience writing business cases for service proposals
• Experience of effective partnership working with internal and external stakeholders
• Management of change

Skills & Abilities:

• Dynamic, passionate, open, participative, and supportive leadership style
• Strong influencing skills
• Ability to develop and deliver innovative training programmes
• Clinically credible in own area of practice
• Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
• Effective communicator

Knowledge:

Strong understanding of:

• Health care educational framework and of developing training strategies
• Clinical and operational audit data and analysis/presentation methodology
• Multidisciplinary team working
• Care of children with learning disabilities
• Safeguarding
• Quality improvement programmes and methodologies

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

RM Recruit are working in partnership with a global Christian charity in the recruitment of a newly defined Head of Finance position for their team. This long‑standing and well‑established organisation delivers specialised support through strategically positioned global hubs, enabling operations across multiple countries and locations in order to deliver its message and services.

Reporting to the Director of Finance & Governance, the Head of Finance will be responsible for key tasks such as the annual budgeting process, forecasting, finance business partnering and ensuring robust financial controls and systems are maintained.

Key Responsibilities

• External Financial Reporting - Responsible for delivering accurate, compliant, and timely statutory and tax reporting across the organisation, including leading the group audit process and contributing as a member of the Audit & Risk Committee. Ensuring that reporting capabilities remain robust, fit for purpose, and aligned with best practices.
• Budgeting & Financial Planning - Accountable for managing the annual budgeting process and delivering forecasting to support strategic decision‑making. This includes effective stakeholder engagement, clear timetabling, strong controls, and optimal use of systems.
• Investment Strategy & Management - Serving as a key member of the Investment Committee, with responsibility for executing and overseeing the organisation’s liquidity management and treasury activities.
• Financial Control - Ensuring that Finance function activities comply with prescribed requirements and standards, including reviewing control design to confirm suitability for the associated risks.
• ERP Tool & Projects  - Act as the NetSuite and Project Lead for ERP development, collaborating closely with the ICT team and key stakeholders.

Essential Criteria

The successful candidate will be a fully qualified accountant, have experience in a large charity settings or a global businesses and be confident in managing a finance function. This includes overall responsibility for operational finance, management accounts, budgeting, statutory reporting and treasury. Demonstrated expertise in ERP platform, preferably NetSuite, and supporting operations across a global organisation will also be key.

Please note, the organisation has a requirement for all team members to be a practising Christian and actively involved in a local church.  There is a Genuine Occupational Requirement (GOR) for this role to be filled by a practising Christian as per the organisations Statement of Faith and day to day prayer based activity involved.

The benefits package includes Double matched pension contribution, Private medical insurance, life insurance, gym access and free parking.

Do you want to make a difference to local lives?

We are an independent local charity based in Bosham, Chichester offering exceptional end of life care to our patients and support to their loved ones. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time, in our In Patient, Community, Living Well and Family Services teams.  We generate the majority of our funding through fundraising and our eleven charity shops.

With operating resources of around £10.5 million per year and a workforce of around 270 employees and c.500 volunteers, we provide our services and seek to live our values of Compassion, Excellence, Integrity, Responsibility, and Collaboration in all that we do.

We believe that the best care is delivered when people work together with openness, respect, and shared purpose. As we look to the future, we are focused on sustainability, and effective, visible leadership across the organisation so that we can continue to provide our vital services for years to come.

The Role

We are seeking an experienced and values-driven Director of Finance  to join our Senior Management Team (SMT) and help lead the hospice as a whole. Click on redirect to recruiter to view full job details.

This is far more than a technical finance role. As a key member of the SMT, the Director of Finance will hold collective responsibility for the overall leadership, culture, performance, and strategic direction of the organisation, working collaboratively with fellow senior leaders to ensure our values shape decision-making at every level.

Alongside strategic financial leadership, the role includes senior oversight of Facilities and IT, recognising the vital role these services play in the provision of safe and effective services.  The role also operates as Company Secretary and takes responsibility for information governance.

Reporting to the Chief Executive, the Director of Finance will work closely with Trustees, senior colleagues, and external partners to ensure the hospice remains financially sustainable, well-governed, and resilient. 

About You

You will be a senior finance leader who combines professional expertise with strong interpersonal skills and a clear commitment to values-based leadership. You will bring:

• A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA, or equivalent).
• Significant senior-level financial leadership experience, ideally within a charity, healthcare, public sector, or complex not-for-profit environment.
• Experience of working closely with Boards or Trustees and contributing at a strategic level.
• The ability to lead collaboratively beyond finance, with credibility and interest in areas such as Facilities and IT.
• A genuine commitment to leading with Compassion, Excellence, Integrity, Responsibility, and Collaboration.

We offer our employees:

• Generous annual leave starting at 27 days, rising to 33, plus Bank Holidays, and an opportunity to buy / sell annual leave days
• Continuation of NHS Pension Scheme membership or membership of our workplace pension with 7.5% employer contribution
• Life Assurance Scheme, Employee Assistance Programme, contributory Health Cash Plan, and a range of discounts.

Equality, Diversity and Inclusion at St Wilfrid's

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. 

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role. As a signatory to the Armed Forces Covenant and member of the Defence Employer Recognitions Scheme, we’re also keen to support applications from members of the Armed Forces family. If your Armed Forces-related circumstances mean that a conventional application and interview process might be difficult, let us know.

About Us

VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.

The Role

As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.

This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.

What We’re Looking For

• Qualified accountant (ACA, ACCA, CIMA, etc)
  Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
  Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Why join us

At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.

You will also have access to a range of wellbeing perks, including:

• Mortgage and pension advice.
• Virtual GP appointments and second medical opinions.
• Comprehensive mental health support
• Wellbeing programmes to support a healthy lifestyle.

To apply

Applications are accepted by CV and covering lettter only. 

Closing date for applications is Midnight on Friday 30th January 2026.

Interviews will be held during February 2026

VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.

Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered

Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.

They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.

This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.

You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.

Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.

Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.

This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity

If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.

How to Apply

For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.

Please apply by sending CV and supporting statement before 1st February

JOB DESCRIPTION

Job title: HR & Admin Manager

Reports to: Head of Finance and Operations

Salary: £41,000 - £48,000 depending on experience.

Hours: 37.5 per week (part time, flexible working available)

Benefits: 26 days annual leave plus bank holidays, pension contribution

About Black Thrive

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.

Purpose of the role

The purpose of this role is to support our Head of Finance and Operations with our HR, operations and admin functions including managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. This includes being the first point of contact for HR and office queries, leading the recruitment process, managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), supporting the Finance Officer with payroll, checking and following right-to-work in the UK, administrating DBS checks and creating new company policies together with management. The ideal candidate will be a sound HR generalist who has a good understanding of UK employment laws, organisational governance and  is comfortable working independently, have refined problem-solving skills, and thrive in a rapidly evolving environment.

Duties and responsibilities

1. The HR Manager assumes the primary responsibility for ensuring the organisations employment policies are fit for purpose and in line with any changes in employment legislation and for communicating the changes to the Directors and SLT where required.

2. Support the Head of Finance & Operations to manage HR and admin functions, including working with managers to prepare job descriptions, employment contracts, onboarding and offboarding.

3. Lead the recruitment process for new staff to source appropriate candidates for the organisation. This includes job advertising, shortlisting, interviewing, pre-employment checks and other pre-employment activities that are necessary.

4. Ensure the renewal of DBS checks for all staff is carried out on a periodic basis.

5. Process new joiners and leavers on the HR platforms and liaising with IT Support to ensure staff are set up or removed as needed.

6. Plan and coordinate induction for new employees.

7. Manage the employee performance reviews, and performance improvement plans in line with the organisations policies and any legislative requirements.

8. Work with the Head of Finance and Operations to implement and review the organisations reward principles and salary benchmarking exercise.

9. Support the Head of Finance and Operations to embed Black Thrive’s mission and values across the organisation, leading and driving the required culture change.

10. Review the existing policies and update or create new HR related policies in line with the current employment laws or governance requirements.

11. Develop, implement and review the employee development and training plan / strategy with the Head of Finance and Operations.

12. Develop and manage the annual training budget.

13. Ensure the provision of effective day-to-day office administration and support across the organisation.

14. Develop and implement sound strategies and initiatives to enhance the people management skills and capabilities across their teams.

15. Assist the Head of Finance and Operations in ensuring adherence to GDPR legislation liaising with external DPO service provider as required.

16. Responsible for ensuring staff issues around performance, disciplinary issues, needs for aids and adaptations and other wellbeing issues are dealt with in line with the organisations policies and procedures. Liaising with external HR providers where necessary.

17. Manage employee relations and resolving conflicts and disciplinary issues / grievances

18. Manage the relationship with BTG’s outsourced HR partners.

19. Ensure employee health and safety compliance and all associated documentation is maintained.

20. Ensure all employee information in Bright HR is updated daily and accurately to ensure that the payroll can be processed on the due date.

21. Enhance the development and use of Bright HR across the organisation.

22. Produce and deliver presentations, reports and other material relevant to the role.

23. Supporting staff wellbeing, including promoting the Employee Assistance Program, conducting check-ins as needed, facilitating return-to-work meetings, and tracking staff absences such as sickness, time off in lieu (TOIL), and holidays.

Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.

Company Benefits

• Flexible working – we give you control over your work schedule

• Up to 34 days annual leave inclusive of 8 days bank holidays
• Pension scheme
• Employee Assistance programme

PERSON SPECIFICATION

HR & Admin Manager

Qualifications and Experience

Equivalent of a bachelor’s degree in HR, business administration or related field.

Practical knowledge of HR best practice policies and procedures in the UK.

Knowledge of business compliance in relation to HR, health and safety and data protection.

Experience in developing and implementing new systems and processes in start-up environments.

Previous experience of working in an HR/People generalist role.

Experience setting up and maintaining administrative systems that are compliant with data protection and privacy laws.

Ability, skills, knowledge

Good knowledge and understanding of Payroll/HR policies

Excellent communication skills both written and verbal.

Proven experience in delivering a payroll operational or contractual administration service

Confident dealing with issues like succession planning, workforce planning and talent development.

Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing.

Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority.

Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.

Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.

Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.

A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.

Age UK is hiring an Executive and Governance Officer to provide essential support to two Executive Leaders and their associated Trustee Committees. This is an important role at the heart of our leadership team, ensuring seamless operations and effective communication across trustees, executives and stakeholders.

You will manage diaries, coordinate meetings and travel, handle expenses, and oversee departmental administration. Alongside this, you will deliver full governance support for Trustee Committees, including preparing agendas and papers, taking minutes, tracking actions, and ensuring compliance with governance standards. The role also involves organising team meetings and events, supporting recruitment processes, and maintaining accurate records and office systems.

We are looking for someone highly organised, detail-oriented, and confident in managing multiple priorities. Experience in executive support and governance administration is essential, along with strong communication skills and the ability to work collaboratively in a fast-paced environment.

If you want to make a real impact and play a key role in supporting Age UK's mission, please review the job description below and apply today.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.

Age UK internal grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Administrative and coordination experience - agenda planning and minute management, diary management and travel support to Directors and teams. A

* Executive administrative experience including handling board meetings and supporting governance processes. A, I

* Experience of organising events. A, I

* Experience of maintaining electronic files and records and managing confidential material. A, I

Skills and Knowledge

* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I

* Excellent communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I

* Reasonable knowledge and a willingness to learn about digital functionality that can support governance processes, including AI. A, I

* Understanding of governance frameworks and board-level protocols. I

Personal Attributes

* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. I

* Ability to prioritise work and meet tight deadlines. I

* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I

* Ability to work with discretion on confidential matters. I

* Strong attention to detail and integrity in managing sensitive information. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The role will be required to be in the linked office at least twice a month. In this case the linked office is One America Square (EC3N 2LB).

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

• Salary: London £76,431 gross per annum/Berlin €100.221,12 gross per annum

• Location: Berlin or London

• Contract Type: Indefinite

• Hours: Full Time

• First Interview Dates: Week beginning 16 February 2025

About the role

Are you a senior fundraising professional with international experience? At ClientEarth, we are looking to hire an experienced and strategic Head of Philanthropy to lead the development and delivery of our global philanthropy programme. In this senior leadership role, you will guide a talented, geographically dispersed Philanthropy team, build deep relationships with major donors across Europe, the US and Asia, and drive income growth.

Meet your Manager

In this role, you will be managed by Hannah Braithwaite who is based in London. Hannah is responsible for leading ClientEarth’s fundraising efforts for its growing portfolio of programmes. Hannah has dedicated her career to raising funds and resources for climate and nature causes. With a degree in Zoology from Sheffield University, Hannah combines her scientific background with her passion for the environment to generate impact with knowledge and credibility. Prior to joining ClientEarth Hannah has held a number of leading roles at prominent international environmental organisations, including Head of External Affairs at the UN Environment Programme World Conservation Monitoring Centre and Head of Trusts and Foundations at Fauna & Flora.

Main Duties

• Develop and implement the global philanthropy strategy as part of the overall fundraising strategy, liaising with senior leadership, programme leads, communications and finance to ensure ClientEarth can maximise the potential income from major donors.
• Develop, implement and achieve relevant KPIs and financial targets for the philanthropy team and lead on the production of appropriate reports for senior management and the board of trustees.
• Using the strategy (organisational and fundraising) the Head of Philanthropy will personally manage and support senior staff on holding income-yielding high-level relationships.
• Manage relationships and drive strategy relating to our senior stakeholders such as the Development Board, Chair of the Board and act as a key facilitator and steward of relationships between foundation staff and key programme contacts.
• Set up and implement systems to review performance against set targets and objectives and monitor funder data and oversee the effective management of our database; 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant philanthropy management experience with complex funders
• Demonstrable experience of securing five and six figure, and multi-year gifts
• Good knowledge of donor and pipeline management and financial processes
• Experience of working with the most senior representatives of an organisation, including at CEO and Board level
• An interest in environmental issues such as climate change, conservation and air pollution

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in either the UK or Germany.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Closing date: Friday 30th January 2026

Join us as a Commercial Business Development Manager (South) - Job Description/Person Specification

WithYou is recruiting for an experienced Commercial Business Development Manager to join our Business Development and Communications directorate. This is a key role for a collaborative and commercially minded professional who is motivated by impact and excited by a varied role that will directly support the growth and sustainability of our services.

As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

As Commercial Business Development Manager for the South Region, you'll be responsible for driving the development of high-quality tender submissions. This will include undertaking market analysis and strategic service design in collaboration with colleagues from across the organisation, including operations, clinical, finance and HR.

Key priorities will include:

Project management: leading a project team to produce high-quality, competitive, and financially viable bids.

Bid writing: contributing to the writing of technical responses, implementation plans, and service models.

Commercial modelling: developing costed pricing models that reflect specifications, internal cost structures and delivery models.

Strategic analysis and pipeline development: monitoring market trends, commissioner expectations, and competitor positioning to inform our regional pipelines.

Collaboration: working closely with Directors, Operational Leads and other Subject Matter Experts to prepare for commissioning and tendering activity, including designing service models.

Compliance & quality: ensuring all models comply with procurement regulations and public sector contracting expectations.

This is a permanent, full-time role working 37.5 hours per week. You will work from home, with travel across England and Scotland as required. The salary for this role is £37,000 to £44,290, depending on experience.

We’ll be excited to see the following in your application:

• Substantial experience in a similar role, including a track record or appreciation of business development
• Demonstrable project management experience and skills, with excellent attention to detail
• Knowledge of the third sector, health and social care and/or public health
• Commercial and financial modelling skills
• Excellent communication skills, including effective stakeholder engagement

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

What we offer

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

Location: London

Location type:Hybrid

Reporting to: Director of People and Operations

Annual salary: £60K - £70K GPB

Contract type: Permanent

Working hours: Full-time (35 hours per week)

Candidate level: Manager

Closing date: Monday 9th February 2026, at 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.

Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.

In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.

Primary responsibilities

People strategy contribution & execution

• Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
• Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
• Ensure people initiatives are prioritised, resourced, and implemented effectively.
• Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.

Full employee lifecycle ownership (global)

• Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
• Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
• Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
• Oversee probation, performance cycles, development, progression, and exit processes.
• Ensure leaver processes, exit interviews, and data capture support organisational learning.

Performance, capability & leadership development

• Lead the implementation and embedding of Lumos’ performance management framework.
• Oversee annual objective-setting, performance reviews, and development planning.
• Build leadership and line manager capability through training, guidance, and coaching.
• Enable managers to take confident ownership of people management, feedback, and performance conversations.

Pay, rewards & progression

• Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
• Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
• Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
• Support the implementation of progression frameworks and guidance.

Employee relations, policy & legal frameworks

• Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
• Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
• Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
• Ensure people practices reflect relevant legal frameworks across all countries of operation.

People risk & governance

• Lead the development and embedding of people-related risk frameworks across existing and new geographies.
• Ensure people risks are identified, mitigated, and monitored.
• Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
• Contribute to organisational governance and assurance through clear documentation and reporting.

Global partnership & country support

• Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
• Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
• Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
• Build HR capability and confidence across country teams.

EDI, culture & engagement

• Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
• Lead staff engagement activity, including surveys, analysis, and action planning.
• Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.

HR systems, data & insight

• Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
• Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
• Use people data to identify trends, risks, and priorities to inform effective decision-making.
• Ensure compliance with data protection and confidentiality requirements.

Leadership of the people function

• Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
• Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
• Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
• Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
• Ensure the People function operates with professionalism, consistency, and strong internal credibility.

Profile

The postholder will:

• Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
• Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
• Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
• Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
• Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
• Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
• Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
• Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
• Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.

Essential experience:

• Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
• Experience owning and overseeing the delivery of the full employee lifecycle.
• Experience leading performance management, pay and reward, and employee relations.
• Experience building and embedding people policies, frameworks, and systems.

Desired experience:

• Experience working in international or multi-country organisations.
• Experience working closely with Country Directors or senior operational leaders.
• Experience overseeing outsourced or consultancy-based HR support.

Essential knowledge/skills

• Senior-level HR/People expertise across the full employee lifecycle.
• Strong working knowledge of UK employment law and HR best practice.
• Ability to translate strategic direction into practical, high-quality people delivery.
• Sound professional judgment and confidence in handling complex people matters.
• Understanding of pay, reward, and progression frameworks.
• Ability to build and embed a values-led organisational culture.
• Strong stakeholder management and influencing skills at a senior level.
• Ability to use people data and insight to inform decision-making.
• High standards of professionalism, confidentiality, and integrity.

Desirable knowledge/skills

• CIPD Level 7 (or equivalent professional learning and experience).
• Experience applying HR practices across multiple international jurisdictions.

Essential personal characteristics

• Strong alignment with Lumos’ mission and values.
• Calm, pragmatic, and thoughtful approach to complex situations.
• Ability to build rapport and trust with a wide range of stakeholders.
• Strong influencing skills, with the confidence to challenge constructively.
• Sound judgment in identifying, managing, and escalating people-related risk appropriately.

Desired personal characteristics

• Collaborative and credible working with senior stakeholders.
• Ability to balance consistency with flexibility and local context.
• Comfortable working in evolving or ambiguous environments.
• Curiosity and openness to learning across cultures and contexts.

Benefits

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:

• Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
• Hybrid and flexible working with occasional international travel opportunities.
• 30 days’ annual leave plus bank holidays.
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
• Competitive employer pension scheme.
• Learning and development opportunities.
• Access to our Employee Assistance Programme for confidential wellbeing support and advice.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.  

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.  

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.  

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.   

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 2nd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.