Bank support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Clapham Junction.
You’ll be working with the St Mark's Battersea Rise to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Clapham Junction, office-based
Salary: £27,810 - £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Friday 3rd October (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Upcoming Assessment Days: Thursday 25th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Programme Managers with overall team training and development.
Active participation in and support for church team and mission
- As the Spear programme is run by Junction Community Trust in partnership with St Mark’s Church, Battersea Rise, you will be required to establish a strong personal presence at the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and St. Mark’s Battersea Rise
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
- Progression opportunities through professional development 1-1s
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Autumn staff conference day, plus a Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships and Philanthropy Manager
Could you turn partnerships into something profoundly powerful? Join Prospect Hospice and help shape the future of end-of-life care through bold, strategic fundraising.
At Prospect Hospice, we are dedicated to providing outstanding end-of-life care to our patients, as well as offering emotional, spiritual, and practical support to their families and loved ones. Based in Swindon, we serve communities across North Wiltshire, Swindon, and the surrounding areas.
As a charity, we rely heavily on the generosity of individuals, businesses, and philanthropic donors to fund our services. We are seeking a dynamic Partnerships and Philanthropy Manager to join our team and help us continue this vital work.
Hours: 30 to 37.5 hours per week (Flexible working options, minimum 3 days per week in the office, part-time considered).
What is the role?
As our Partnerships and Philanthropy Manager, you’ll be at the heart of our new strategy - unlocking income and wider value through bold, purposeful partnerships with local businesses and philanthropists.
In this role you’ll:
- Lead and deliver our corporate partnerships and major donor strategy
- Proactively identify & cultivate relationships with prospective donors
- Create compelling proposals and deliver inspiring pitches
- Collaborate with internal teams to align funding with strategic needs
- Build and nurture high-value relationships with partners and philanthropists
- Secure major gifts and high-value, strategic support
- Deliver bold, innovative fundraising initiatives
- Deliver exceptional stewardship and donor experiences
- Track progress through regular pipeline & financial reporting
- Coach and support colleagues in corporate fundraising
- Act as the corporate fundraising expert across the charity
This is a fantastic opportunity for an ambitious and results-driven individual to make a real impact in our community.
What we’re looking for:
- A track record in securing income through new & existing partnerships (charity or commercial sector)
- Strong networking, influencing and relationship-building skills
- Strategic thinker with excellent written and verbal communication
- Experience of using a pipeline to track the status and potential value of partnerships
- A team-player who is passionate about growing income through partnerships and wider fundraising activities
- A proactive, self-starter with a passion for making a difference
- Full UK driving license and access to your own car
We are looking for a confident, proactive individual who is passionate about making a difference. The ideal candidate will have a strategic mindset, with the creativity to develop new fundraising ideas and the resilience to achieve ambitious income targets. View or download the job description for full details:
Our Values
We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
Ready to Apply?
If you're ready to shape something meaningful and see the impact of your work every day, submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in so we may close the vacancy before the closing date. Candidates are advised to apply early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Employment Advisor (Community) South West and South Wales will support the following individuals in sourcing employment, training, vocational and/or educational opportunities:
- Early Service Leavers (ESLs) registered on CTP FHP
- Med Discharge requiring additional employment support.
- “At Risk”2 Employment Support Programme (ESP) Service Leavers (SLs).
- “At Risk” Core Resettlement Programme (CRP) Service Leavers (SLs).
The Employment Advisor (Community) South West and South Wales will do this by providing employment & job finding support, access to wider support agencies and, when required, individual needs assessments.
Interested? Want to know more about the Charity? checkout our website
Eager to know more about the role? Have a look at the Job Description attached.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 10 October 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together.
With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT).
The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 6th October
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you.
At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles.
We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference.
Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.
Location: Home based with travel around the Bristol area.
(Applicants should live in the Bristol area; have a full driver’s licence and access to their own transport.)
Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy.
Due to the requirements of this role we are happy to also consider applications from outside of the posted location.
Salary: £12.60 per hour
Contract Type: Bank
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Cash Management Officer
Location: Central Office based in Islington (10 minute walk from Highbury & Islington and/or Angel stations) Please note that this location does not have step free access
Shift Pattern: 37.5 hours per week, Monday to Friday: 09:00 - 17:00 or 9:30 - 17:30. This is a Hybrid role 3 days based in our Head Office and 2 days work from home with occasional visits to our various services.
Salary: £30,600
About the role
We here at Social Interest Group (SIG) are looking for a Cash Management Officer to join our Finance team to drive the delivery and management of our cashflow forecasts to support central and operational teams with their financial budgets and controls to manage and maximise the funds entrusted to us to support our residents and participants.
You’ll be part of a collaborative and supportive finance team, helping to improve processes, develop financial tools, and deliver training where needed. Your work will ensure financial accuracy and integrity across the Group and its subsidiaries, enabling our services to run smoothly and effectively.
Key Responsibilities Include:
- Manage daily banking transactions and reconciliations
- Support with weekly cash-flow forecasts and monthly credit card reconciliations
- Maintain and update financial records, petty cash, and reporting templates
- Assist with audit preparation and ensure compliance with SIG policies and legal standards
- Monitor spending trends and provide clear reports and analysis
- Act as a key contact for finance-related enquiries and stakeholder communication
About You
We are looking for someone experienced in cash management, a detail-oriented finance professional who thrives on structure, accuracy, and making meaningful contributions within a purpose-led organisation. You will need to understand the importance of financial integrity in the not-for-profit sector and be passionate about using your skills to support effective service delivery for those who need it most.
Are you someone who has a positive, can-do attitude to your work and take pride in being highly organised, dependable, and responsive. You’re comfortable working with numbers, systems, and people — and you know how to balance all three effectively in a fast-paced environment.
We’re looking for someone who is:
- Highly organised, with strong attention to detail and a commitment to quality
- Proactive and able to take initiative in a fast-paced, evolving environment
- Comfortable balancing independent work with collaborative team efforts
- A confident communicator, able to engage effectively with stakeholders at all levels
- Knowledgeable in financial control processes and reporting best practices
- Experienced in using finance systems and managing large volumes of data
- Friendly, approachable, and values-driven — with a passion for supporting others
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Discounted tickets for music events, shows, sports and more through Tickets for Good
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Finance | Cash Management | Charity | Accountancy |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the role
Newnham College is seeking to recruit a dynamic and pro-active person to take on the role of Deputy Development Director to support the Development Director in the management and running of the College’s Development Office. This role will focus on developing productive relationships with College alumnae and donors, provide oversight of all aspects of gift processing, data management and prospect research and regular giving and provide line management and leadership for the Development team. Specific responsibilities for this role include the College’s donor stewardship and legacy fundraising programmes, and working with the Development Director supporting and developing relationships with existing and potential donors.
This is a permanent, full-time post, working 37.5 hours a week. The salary is paid at point 51 on the University’s single salary spine, the current value for which is £50,253 per annum. Flexibility is a requirement as a large number of events are in the evenings and at the weekend and some travel involving over-night stays may be required occasionally. The College offers a generous contributory membership of the USS pension scheme with an employer contribution rate of 14.5%, holiday entitlement of 33 days pro rata (inclusive of bank holidays), and there is a range of benefits, including free meals when on duty, free car parking where available and free use of the College’s gym facilities
About you
You will be educated to degree level (or equivalent) and have substantial and demonstrable experience of working in fundraising or in a similar capacity and certainly in a complex, fast-moving environment. Employing a professional and positive approach, you will be adept at building strong working relationships with College alumnae and dealing with a broad range of constituencies effectively and efficiently. You will be an experienced office manager and know how to get the best out of a team of keen professionals and possess the gravitas to deputise for the Development Director in her absence. You will be an experienced events organiser and manager, have an understanding of the Collegiate University and have a strong commitment to the ethos of the College.
About Newnham College
Founded in 1871, Newnham College has been at the forefront of promoting academic excellence for women in the University of Cambridge for 150 years. The College has an all-women Fellowship and student body, and its thriving community of staff includes both women and men with a range of responsibilities and key roles. Newnham currently has around 400 undergraduates, 225 postgraduates, a Fellowship of about 70, and 120 non-academic staff. Newnham’s academics and students maintain outstanding research profiles and achievements.
How to apply
A job description with person specification is available by navigating to Newnham College vacancy page, details above - and clicking Deputy Development Director. An application form and equal opportunities form can be found on the main vacancy page. Please demonstrate in your application, how you meet the essential requirements of the role.
Completed applications should be submitted by the closing deadline of noon on Monday 22 September 2025. The intention is to hold interviews during week commencing Monday 29 September 2025.
Newnham College is an equal opportunities employer.
The client requests no contact from agencies or media sales.
We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.
Key Responsibilities
- Lead and oversee the development of digital platforms and website functionality.
- Manage relationships with external suppliers and digital service providers.
- Conduct UX testing and co-production activities with service users.
- Identify and implement AI and automation opportunities.
- Ensure SEO optimisation and monitor website analytics for performance improvements.
- Collaborate with content creators and developers to maintain a high-quality online presence.
- Drive innovation and digital growth across the organisation.
You Will Have
- Proven experience in digital innovation and delivering digital solutions.
- Strong understanding of user-centred design, agile methodologies, and accessibility standards.
- Experience in AI development and ethical digital practices.
- Ability to lead digital projects and manage performance.
- Knowledge of data protection and digital safeguarding.
- Experience working directly with service users to inform service design.
Key Deliverables
- Expansion of digital services to improve access and engagement.
- Growth of AI capabilities to enhance efficiency.
- Increased reach and impact of digital platforms.
Additional Information
- This role involves working with sensitive and potentially traumatic subject matter.
- Flexibility to travel across England and Wales to attend meetings is required.
- The interview process for this role will be in two stages, including a skills assessment and competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.
Key Responsibilities
- Develop and maintain digital platforms and tools.
- Provide technical support and troubleshooting.
- Conduct UX reviews to improve accessibility and effectiveness.
- Write and produce high-quality digital content, including copy and video.
- Support deployment of AI solutions like chatbots and predictive analytics.
- Update websites and apps with engaging, accurate content.
- Implement SEO best practices to boost visibility and engagement.
You Will Have
- Experience writing and editing copy for digital platforms.
- Proficiency with content management systems (e.g., WordPress, Drupal).
- Familiarity with graphic design and video editing tools.
- Strong problem-solving and written communication skills.
- Ability to simplify complex information for diverse audiences.
- Understanding of data protection and digital safeguarding.
- Awareness of AI and machine learning concepts.
- Knowledge of design software, particularly Adobe software
Key Deliverables
- Reliable digital products and solutions that meet business and user needs.
- Increased engagement across digital platforms.
- Responsive support to operational teams.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Operations Manager to join the Community Team team in Kent, working 37.5 hours a week. This role is to cover maternity leave.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
This role is to cover a period of maternity leave and is a fixed-term contract until October 2026 and we will consider a secondment to this role.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Ashford, Kent and is offered on a hybrid basis, working from home, the office and also requires regular travel travel across Kent and Medway.
As the Operations Manager for our Community Team you will be responsible for the daily activities of a diverse group of staff working with people who have experienced different crime types, reporting to the Area Manager.
You will need to demonstrate your ability to lead across many issues whilst retaining a focus on service delivery and quality outcomes from the work that we do.
This job is a busy one so you will need to manage competing priorities, very different personalities, challenge respectfully and have the resilience to bounce back when things do not work out as you would have wanted.
You will need:
- To be able to work independently against an agreed plan
- To remain empathetic whilst making sure staff are holding safe but challenging caseloads
- Able to work in partnership with other agencies and with team members.
- Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you.
At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles.
We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference.
Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.
Location: Home based with travel around the South Coast.
(Applicants should live in the South Coast; have a full driver’s licence and access to their own transport.)
Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy.
Due to the requirements of this role we are happy to also consider applications from outside of the posted location.
Salary: £12.60 per hour
Contract Type: Bank
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
Reports to: Senior Communications Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.
Status: Maternity cover, initially for 10 months
Hours: Full-time
Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
- Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you.
At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles.
We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference.
Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.
Location: Home based with travel around the East Midland area.
(Applicants should live in the East Midlands area; have a full driver’s licence and access to their own transport.)
Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy.
Due to the requirements of this role we are happy to also consider applications from outside of the posted location.
Salary: £12.60 per hour
Contract Type: Bank
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations Awards and recognised for excellence in workplace wellbeing at the 2024 Culture Pioneer Awards, is looking for a Senior Marketing & Communications Officer to join our dynamic team.
Who are we?
We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the role?
The Senior Marketing & Communications Officer will play a key role in delivering our marketing, communications and fundraising strategy. Reporting to the Marketing & Communications Senior Manager, you will:
- Develop and implement targeted marketing plans to promote our wellbeing focused services and grow awareness of our work.
- Lead the creation of compelling digital and print content, including video production and editing.
- Manage our social media channels, delivering engaging and impactful campaigns.
- Enhance our website’s content and functionality, using analytics to measure and improve performance.
- Collaborate with internal and external stakeholders to amplify our mission, strengthen relationships with supporters and foster new partnerships.
- Support press and media interactions, developing stories to highlight our impact.
- Contribute to wellbeing and fundraising campaigns to drive engagement and income.
- Support coordination and attendance at pharmacy events across the country.
What we’re looking for:
We’re seeking a creative and driven individual with:
- At least three years of experience in marketing and communications, ideally within the charity sector.
- Proven expertise in content creation, social media management and digital marketing tools.
- Proficiency in video editing software (e.g., Adobe Premiere Pro) and design platforms like Canva and InDesign.
- Strong written and verbal communication skills, with excellent attention to detail.
- Experience in website management (e.g., WordPress) and data analysis to drive performance improvements.
- A passion for storytelling and generating media coverage to highlight impactful work.
- A commitment to our values—demonstrating passion for our mission, drive to promote wellbeing within the pharmacy sector, and a collaborative approach to working with colleagues and volunteers.
Why work for us?
At Pharmacist Support, we take a holistic approach to reward and recognition, putting people at the heart of everything we do. Our culture is built on flexibility, inclusion and wellbeing, offering:
- A focus on physical, mental and financial wellbeing in alignment with our mission.
- Opportunities for professional development and career progression.
- A supportive, inclusive environment that values diversity and fosters collaboration.
- Flexible working arrangements to help you thrive both personally and professionally.
How to apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
For an informal chat about the role, email us at the same address and we’ll arrange a conversation.
- Application deadline: 10am, 18th September 2025
- Interviews will take place on: 3rd October 2025 at our Manchester office.
Be part of something meaningful – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
JOB PURPOSE
As one of our High Support Needs IDVAs you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Ashford District area, and your role will include a mixture of remote and office working. You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation, and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward.
Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors.
We are looking for someone with a genuine passion for supporting people who is confident, resilient and has the ability to build strong relationships.
You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.
The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
Equal Opportunities
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.
MAIN DUTIES AND RESPONSIBILITIES
- Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
- Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
- Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
- Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
- Work as part of a team, supporting colleagues and building positive working-relationships with team members
- Attend regular clinical supervision and case review meetings
- Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
- Participate in street walks to meet and build relationships and trust with street homeless
- Advocate for high risk victims with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
- Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance.
- Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
- Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
- Work with volunteers (where appropriate) to enhance the capacity of the service
- Be responsible for personal well-being and exercise appropriate self-care
- Attend wider team meetings to share learning and feed into organisational developments
- Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
- Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
- Ensure publicity materials are effectively distributed as well as contributing to the development of literature
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)
Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
- Independent Sexual Violence Adviser (ISVA) qualification (D)
Knowledge and Experience
- A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities.
- A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
- Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
- At least two years’ experience of working directly with survivors affected by domestic abuse
- Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
- Experience of managing own case load, working under pressure and prioritising workload
- Experience of risk assessment and management, and safety planning
- Experience of multi-agency partnership work
- Experience of facilitating group programmes (D)
- Experience of delivering training (D)
Skills and attributes
- Excellent listening, written and verbal communication skills.
- Personal resilience
- Good self-awareness and ability to exercise effective self-care
- Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
- Effective negotiation, advocacy and interpersonal skills, at all levels
- Ability to collect and collate data and write reports as appropriate to this role
- Ability to be self-motivating, work on own initiative and as part of a team
- Ability to liaise and work well with a diverse range of stakeholders
- Strong crisis management skills
Other
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A commitment to the values and ethos of Rising Sun
- A commitment to fostering innovation in working practice
- A flexible approach to your work
- A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
- Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)
Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.

The client requests no contact from agencies or media sales.