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Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne
We’re excited to welcome a new Visitor Services Manager at our East Midlands location.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.
Role Overview
The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.
As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.
A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.
The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.
Key Responsibilities
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
About you
You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.
Skills & Qualifications
- Educated to degree level or equivalent
- Knowledge/experience of customer care and visitor services preferably in a museum context
- Knowledge / experience of managing staff rotas over two sites
- Successful track record in recruiting and developing volunteers
- Knowledge of heritage and interpretation issues
- Experience of managing staff and dealing with customers
- Excellent Communication and interpersonal skills
- Considerable people management and hands-on team leading experience including managing volunteers
- Proven experience of planning operations & staffing in a visitor-based attraction
- Ability to work in partnership with internal and external staff and organisations.
- Experience of managing budgets.
- Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
- Able to creatively & innovatively develop solutions to obstacles and challenges
- Ability to Travel between sites
- Demonstrate an interest and competency in effective museum management.
- The successful candidate will require a DBS check
What We Offer
We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Campaigns and Public Affairs Manager role
In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.
The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.
You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.
This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.
Hours: Full-time, 35 hours per week.
Location: Hybrid working, with at least one day per week at our London office.
About you
Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.
The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.
An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.
Benefits
In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.
How to apply
For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 13 May 2026.
First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Are you passionate about using competitions to generate income?
We’re looking for a dog loving fundraiser to be our expert in the growing and exciting realm of prize led fundraising, tapping into new audiences who are looking to contribute to our mission through lotteries, raffles and other prize led value exchange opportunities.
What does this role do?
As Prize Led Programme Manager, you will:
- be responsible for the smooth running of the programme, working closely with external agencies to deliver of lotteries and raffles,
- develop and grow the programme, bringing new ideas from conceptualisation to launch, ensuring we continue to innovate and grow our income through prize led activity.
- work closely with external and internal stakeholders to ensure all programmes are effective and compliant with Gambling Commission regulations,
- coach and manage the Prize Led Campaign Manager, supporting them to deliver high quality work.
Interviews for this role are provisionally scheduled for week commencing 18th May 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience in prize led fundraising, specifically either lotteries or raffles, and confidence navigating Gambling Commission regulation in this area. We’re looking for someone who can expand and grow our programme, so our ideal candidate will be creative and curious, always looking for innovative ways to diversify these income streams through a supporter led approach. You’ll enjoy working with various teams across the charity and externally, being approachable and working together with other teams to deliver excellent programmes to raise as much money as possible for the dogs in our care, and the best experience for our supporters.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We have an exciting opportunity for someone to join the Philanthropy and Partnerships Directorate as a Philanthropy Manager. In this role you will manage a portfolio of existing major donors and lead on building relationships with new potential supporters to secure 5 and 6 figure donations.
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.
With one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we are delivering our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.
The Charity is committed its biggest fundraising appeal to date, for a new major development project in Chelsea. There is also an extensive portfolio of engaging projects outside of the capital appeals that help to support all aspects of the hospital’s work to improve the lives of cancer patients.
The Philanthropy and Partnerships Directorate
Working with us offers a challenging and rewarding career, alongside the opportunity to make a meaningful difference to the lives of people affected by cancer.
The Philanthropy and Partnerships Directorate, a high performing function that is responsible for all areas of high value fundraising including major donors, trusts and foundations, corporate partners and special events/high value committee supporters.
We work with the Charity’s most generous supporters, who make a significant difference to the work of The Royal Marsden. Philanthropy plays a vital role in the success of funding the hospital’s most urgent priorities and projects.
Job purpose
As Philanthropy Manager you will manage a portfolio of existing major donors and lead on building relationships with new potential supporters to secure 5 and 6 figure donations. You will support the Head of Philanthropy and other members of the RMCC leadership team, to explore their networks, facilitate introductions and secure gifts.
You will be a proactive individual with a proven ability and passion for relationship management and donor acquisition driving the delivery of our donor-centric strategy for philanthropy.
This is an opportune time to join The Royal Marsden Cancer Charity as we embark on our most ambitious Appeal to date. We are a high performing team, and this role presents an exciting opportunity to play a vital part in helping us to realise our ambition whilst developing your career within an ambitious organisation.
Working relationships
You will work closely with our Senior Philanthropy Managers, and regularly liaise with the Head of Philanthropy, and Associate Director of Philanthropy and Partnerships and their Deputy. You will also work directly with teams at the hospital, as well as colleagues across P&P and Public Fundraising.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.
You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.
In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.
This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.
We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.
We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.
To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV
The Katie Piper Foundation, established in 2009 by burns survivor Katie Piper OBE, provides rehabilitation to survivors of life changing burns
The client requests no contact from agencies or media sales.
Overview
The Premier League Foundation is seeking to appoint an experienced Communications Manager to support the Head of Communications in delivering strategic, impactful communications that advance the charity’s work, ensure recognition for our funding partners, and raise awareness of the work of both the Foundation and the wider football club charity network.
The Communications Manager will be responsible for the day-to-day delivery of the communications action plan. This is an exciting, fast-paced and varied role within a small, committed team and will involve regular collaboration with communications leads across football club charities, as well as Policy, Communications, Editorial and Marketing colleagues from the Premier League.
We are looking for an individual with excellent interpersonal skills who can build effective relationships and work confidently with a diverse range of stakeholders. The preferred candidate will be able to adapt seamlessly between shaping and executing strategy, drafting compelling copy, and developing engaging success stories. Outstanding written, oral and digital communication skills, alongside strong attention to detail, are essential.
Requirements for the role
· Proven communications experience in a fast-paced environment, with the ability to build effective relationships at all levels.
· Demonstrable experience in one or more of the following areas: strategic communications, public relations, digital communications, or internal communications.
· Experience working with multiple partners and managing competing priorities across a varied workload.
· Proven writing, editing, proofreading, publishing and report development skills.
· Excellent interpersonal, influencing and relationship management skills.
· Proven ability to work independently, exercising sound judgement and demonstrating strategic leadership without close supervision.
· A collaborative team player with excellent communication and organisation skills.
· Ability to communicate effectively with different audiences, including children and young people, across different formats, with written communication to an excellent standard.
· Strong project management skills, including the ability to manage complex stakeholder networks.
· Ability to work effectively under pressure, make informed decisions and solve problems proactively.
· A strong understanding of, and commitment to, equality, diversity and inclusion, including best practice in inclusive communications.
· A commitment to safeguarding and an understanding of its importance within communications activity.
· High level of computer proficiency, particularly in Microsoft Office. Experience with Pulse CMS (or a similar system) is desirable but not required.
· Willingness to travel within England and Wales as required.
· Satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The high value and campaign department at Breast Cancer Now are an ambitious team of relationship fundraisers that are committed to delivering significant growth over the next five years. Charitable trust grant-funding has a key role to play in this, with our particular focus on securing long-term committed funding for the organisation.
Our existing portfolio of charitable trust and foundation supporters includes a number of high-profile and high-value partnerships, in some cases held over decades.
We’re now seeking to increase, diversify, and drive our trusts fundraising programme to the next level. The trusts and statutory manager role will achieve this by growing our small to mid-value portfolios – significantly uplifting our conversion of supporters up to the five-figure level. Working across our organisation, you’ll create compelling propositions to secure new supporters; and deliver engaging impact communications to sustain new and existing supporters and inspire committed giving over the long-term.
Now is an exciting time to be joining our team, with a new organisational strategy recently launched, new leadership, and powerful progress being delivered for people facing breast cancer; meaning we have lots of opportunity to engage with new prospects and existing supporters.
About you
We’re looking for someone with a passion for making a positive impact through
relationship fundraising – and experience of success in grant fundraising in the small to mid-value area. A skilled multi-tasker, you’ll be adept in managing a high volume of prospects, applying gold-standard relationship principles consistently across your pipeline.
You’ll be responsible for our small to mid-value portfolios and for growing the cumulative value of these. You’ll build a wide knowledge base and strong understanding of our important work to effectively engage with new, potential and existing supporters. With experience in taking a proactive approach, you’ll be equipped to regularly manage multiple tasks including new supporter approaches; thanking and stewardship journeys; and gift administration tasks.
You’ll be motivated to play a supportive role in our wider department fundraising goals while thriving in a team setting.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £42,000 per annum (London based)
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Wednesday 13 May 2026 9am
Interview date: Wednesday 20 May & Friday 22 May 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.
We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.
If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.
This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.
In this varied and high-profile role, you will be:
- Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
- Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
- Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
- Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
- Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
- Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
- Managing project budgets, resources and supplier relationships to ensure value for money and compliance
- Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
- Representing our work confidently in presentations, reviews, events and partner forums
This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.
Our ideal candidate:
You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.
- Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
- A strong understanding of project governance, assurance, risk management and portfolio delivery
- Experience working with partners, community organisations or suppliers, building trusted, productive relationships
- Confidence managing budgets, financial planning and value‑for‑money decisions within projects
- Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
- Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
- A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
- A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
- Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.
Why join Community Integrated Care?
- Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
- Work on ambitious partnerships and campaigns that genuinely change lives
- Enjoy flexible and hybrid working arrangements
- Access learning, development and progression opportunities in a supportive, values‑led culture
- Be trusted to lead, influence and shape work that has a lasting legacy
Ready to make a difference?
If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.
Apply now and help us turn partnerships into progress, and ambition into impact.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.
We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned.
To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others.
A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
Our mission is to have a positive impact on every member’s student experience through strong communities and effective representation
The client requests no contact from agencies or media sales.
Accommodation-Based Services Manager
We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.
This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Accommodation-Based Services Manager
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £40,000
Contract: Permanent
Closing Date: 25th May 2026
You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.
We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services
The Role
As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.
You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.
Key Responsibilities
- Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery
- Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover
- Take overall responsibility for safeguarding practice, including oversight of high-risk cases
- Ensure robust risk assessment, safety planning and casework standards
- Oversee referrals, admissions, occupancy and move-on processes
- Ensure effective housing management, including rent systems, housing benefit and arrears monitoring
- Maintain oversight of health and safety, property compliance and refuge security
- Lead on quality assurance, audits, monitoring and continuous improvement
- Ensure accurate reporting to funders, commissioners and senior management
- Manage budgets and monitor expenditure
- Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally
About You
You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.
You will:
- Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development
- Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services
- Have strong expertise in safeguarding and managing high-risk cases
- Be able to lead, motivate and develop teams to deliver high standards
- Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes
- Be confident managing competing priorities and driving service improvement
- Be a strong communicator with the ability to influence and build partnerships
- Be committed to equality, diversity and anti-discriminatory practice
- Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems)
- Ability to participate in an on-call rota and work flexibly
Why Work Here
- Be part of an award-winning, specialist “by and for” organisation
- Take on a senior leadership role with real influence and impact
- Lead services that directly change the lives of women and children
- Work within a supportive, experienced and values-driven organisation
- Access ongoing professional development and opportunities to shape services
Important Information
- This post is restricted to women under Schedule 9 of the Equality Act 2010
- Enhanced DBS check required
- The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment
You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.
The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.
Key Responsibilities
Service Leadership & Delivery
- Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
- Ensure services are safe, effective, person-centred, and trauma-informed.
- Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
- Develop and implement service models, policies, and procedures in line with best practice.
- Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)
Staff Management & Development
- Recruit, supervise, and support a multidisciplinary team.
- Provide regular supervision, appraisal, and professional development opportunities.
- Promote a positive, inclusive, and reflective team culture.
- Manage performance, absence, and wellbeing of staff.
Safeguarding & Risk Management
- Act as the safeguarding lead for the services.
- Ensure robust safeguarding practices are implemented and maintained.
- Oversee risk assessments and risk management processes for residents and service users.
- Respond effectively to incidents and ensure learning is embedded.
Partnership Working
- Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
- Represent Treasures Foundation in multi-agency meetings and forums.
- Support pathways into and out of services to ensure continuity of care.
Compliance & Quality Assurance
- Ensure services meet all regulatory and contractual requirements.
- Monitor service performance, outcomes, and quality standards.
- Lead inspections, audits, and reporting processes.
- Maintain accurate records and data in line with GDPR and organisational policies.
Financial & Resource Management
- Manage service budgets effectively, ensuring value for money.
- Oversee staffing rotas and resource allocation.
- Contribute to funding reports and support future funding opportunities.
Service Development
- Contribute to the growth and development of Treasures Foundation services.
- Identify gaps and opportunities to enhance provision.
- Support the development of innovative approaches to supporting women with complex needs.
Person Specification
Essential
- Significant experience managing services in substance misuse, housing, or related fields.
- Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
- Experience of leading and developing teams.
- Knowledge of safeguarding practices and risk management.
- Experience working with multi-agency partners.
- Excellent communication, leadership, and organisational skills.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, or management).
- Experience managing detox or residential services.
- Knowledge of the criminal justice system and pathways.
- Lived experience (or strong understanding) of the challenges faced by the client group.
Core Values & Expectations
- Commitment to empowering women and promoting dignity, respect, and equality.
- Ability to work in a compassionate, non-judgmental, and strengths-based way.
- Alignment with the mission and values of Treasures Foundation.
Additional Information
- The role may require occasional evening or weekend work in emergency situations
- An enhanced DBS check will be required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.
This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.
You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.
The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
The client requests no contact from agencies or media sales.
Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.
The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.
The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.
Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.
As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.
Interviews will take place face to face in London.
We will require proof of qualification if you successfully secure this role.
About the role
Your main duties will include:
- Lead the development and delivery of integrated, insight-led and evidence-based campaigns that support organisational priorities and drive measurable impact.
- Plan and deliver influencing content that supports organisational priorities and contributes to policy and practice change.
- Work in co-production with people with learning disabilities and autism to shape campaign priorities, messaging, and delivery.
- Build strong relationships with internal teams, including Involvement and Engagement, Resourcing, Communications, and Operations, to deliver joined-up campaigns.
About you
The successful applicant will have:
- Degree level or equivalent qualification in journalism, marketing, communications or a related field and evidence of continued professional development.
- Experience of developing and delivering successful, integrated campaigns that achieve measurable impact.
- Possess strong planning and project management skills, with the ability to manage multiple priorities.
- Have a good understanding of campaigning approaches, including behaviour change, digital-first and content-led campaigning and coproduction.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team
- We now have British Sign Language (BSL) translated videos for all our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
About us
Every day, SOHK transforms lives. We work with young people at risk of exclusion and disengagement from education, empowering them to break cycles of disadvantage and realise their potential. Through a combination of rugby and social and emotional learning, we help participants develop the confidence, skills, and resilience they need to succeed in life and education.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Job Overview
We are seeking a dynamic and driven Events & Corporate Partnerships Manager to play a key role in delivering our fundraising ambitions across England and Wales. This is a varied and hands-on role, combining strategic relationship-building with high-quality event delivery to generate income and deepen supporter engagement.
The Events & Corporate Partnerships Manager will take ownership of a portfolio of major fundraising events, from planning and budgeting through to delivery and follow-up. This includes developing the annual events strategy, managing income and expenditure, supporting ticket and table sales, sourcing prizes, and ensuring an exceptional supporter experience throughout.
Working closely with the Head of Fundraising, they will build and convert a pipeline of corporate partners, developing compelling proposals and securing new partnerships to meet income targets. They will also lead on the stewardship of these relationships, delivering tailored engagement plans that demonstrate impact and maximise retention.
Alongside delivery, the Events & Corporate Partnerships Manager will monitor performance, manage budgets, and maintain accurate reporting and CRM data, working collaboratively with Fundraising and Marketing colleagues to maximise results.
Key Responsibilities
Major SOHK Events
- Events Lead: Take full ownership of the SOHK organised major events in England, Scotland and Wales.
- Develop and deliver an annual events strategy & Calendar that is aligned with FRT targets
- Set and manage event budgets, income targets and KPIs
- Ensure exceptional supporter experience at all touch points.
- Source high value auction and raffle prizes
- Work closely with FRT to sell tables & tickets at events.
- Ensure prize donors, table buyers and supporters have a great experience of SOHK – feeling thanked and appreciated.
- Plan thoroughly for post event stewardship and follow up
Corporate Partnerships (working with Head of Fundraising)
- Build a pipeline of potential corporate partners and continually seek to add to pipeline as needed
- Research and make high quality approaches
- Confidently write winning pitches and present at meetings
- Secure new partnerships to achieve income targets
- Stewardship: Act as the main point of contact for partnerships that are allocated to you; nurturing and strengthening the relationships
- Develop and implement tailored cultivation and stewardship plans to enhance partner engagement and retention
- Demonstrate the impact of partner contributions to maximise retention (alongside our Marketing & Comms Team)
Reporting, Monitoring & Budgeting
- Report as required on all activity and progress to the Head of Fundraising
- Monitor and manage expenditure related to fundraising activities – managing P&L sheet
- Ensure data capture for CRM (Beacon) from all events
Skills & Experience
Essential
- Proven experience in event management, including planning, delivery, and evaluation of fundraising or engagement events
- Strong project management skills, with the ability to manage multiple events and competing priorities
- Excellent organisational skills and attention to detail
- Experience working with a wide range of stakeholders, including donors, sponsors, volunteers, and suppliers
- Strong communication and interpersonal skills, with the ability to represent the organisation professionally
- Experience managing event budgets and delivering activity within financial targets
- Ability to problem-solve and adapt quickly in a fast-paced environment
- Understanding of the role events play in fundraising, supporter engagement, and awareness-building
- Proficiency in Microsoft Office and familiarity with event or CRM systems
- Willingness to travel and work occasional evenings/weekends as required
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- Experience supporting or delivering corporate partnerships, sponsorships, or donor engagement initiatives
- Knowledge of fundraising principles and income generation through events
- Experience working in the charity or not-for-profit sector
- Ability to identify and develop partnership opportunities that align with organisational values
- Experience with volunteer coordination and stewardship
- Familiarity with CRM systems (e.g. Salesforce, Raiser's Edge)
- Understanding of marketing and communications to support event promotion and partner visibility
- Awareness of compliance, safeguarding, and ethical considerations within a charity setting
Terms of Appointment
- Salary range: £37,000 - £40,000
- Full-time
- 28 days annual leave entitlement plus public holidays.
- South East England (based). This role requires weekly travel to London, with occasional travel to other locations across the UK.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
How to Apply
Please send a current CV and a cover letter no longer than two sides of A4. Please express why you think you could do this job for School Of Hard Knocks (SOHK).
School Of Hard Knocks (SOHK) is an inclusive charity committed to broadening the diversity of our organisation and is keen to attract people from a wide range of backgrounds.
Applications close at 10pm on Sunday 17th May. In-person interviews will be held in London on 21st and 22nd May.
The client requests no contact from agencies or media sales.