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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Major Donor Manager
Salary: £42,000 - £45,000 per annum (DOE)
Location: Stevenage, Hertfordshire (Hybrid – minimum 2 days per week in the office)
Contract: Permanent, Full-time (37.5 hours per week)
Closing Date: Applications reviewed on a rolling basis
Occupational Requirement: Practising Christian (Equality Act 2010 Schedule 9 applies)
Build transformational relationships. Change lives.
At Mercy Ships UK, we're on an exciting journey of growth. With ambitious plans for the next five years, a growing supporter base and a renewed focus on philanthropy, we're looking for an experienced and passionate Major Donor Manager to help secure transformational support for one of the world's most impactful healthcare charities.
This is a unique opportunity to develop meaningful relationships with high-net-worth individuals and major donors, connecting them to a mission that brings hope, healing and lasting change to communities across Africa.
About Mercy Ships
Mercy Ships is a global Christian charity that uses hospital ships to deliver free, life-changing surgeries and healthcare services to people who would otherwise have little or no access to safe medical care. For more than 40 years, Mercy Ships has worked alongside governments and local healthcare professionals to strengthen health systems and create sustainable change.
Since 1978, Mercy Ships has:
- Impacted more than 2.88 million people
- Performed over 122,000 surgical procedures
- Delivered more than 556,000 dental procedures
- Trained over 55,000 healthcare professionals
- Worked in more than 55 countries around the world
Our mission is simple yet profound:
Following the 2,000-year-old model of Jesus, we bring hope and healing to the world's forgotten poor.
The Opportunity
As Major Donor Manager, you will play a key role in developing and growing Mercy Ships UK's major donor programme. Working closely with the Director of Philanthropy and Partnerships, you will build relationships with individuals capable of making five-figure gifts and develop tailored stewardship journeys that inspire long-term philanthropic support.
This is a highly relational fundraising role, ideal for someone who enjoys connecting with people, understanding their motivations and creating opportunities for transformational giving.
Key Responsibilities
You will:
- Develop and manage a pipeline of approximately 100 major donor prospects.
- Identify, research and cultivate new major donor opportunities.
- Build strong relationships with current and prospective supporters.
- Secure and steward five-figure gifts in support of Mercy Ships' programmes.
- Create personalised donor engagement and cultivation plans.
- Prepare compelling proposals, reports and impact updates.
- Represent Mercy Ships at donor meetings, events and networking opportunities.
- Collaborate with colleagues across philanthropy, marketing and communications.
- Use CRM data and insight to manage donor relationships and track progress.
- Support the delivery of ambitious fundraising and income targets.
About You
We're looking for a skilled relationship fundraiser who can demonstrate:
Essential Experience
- Proven experience securing and managing major gifts or high-value relationships.
- Experience securing four or five-figure gifts from individual donors.
- A track record of achieving income targets through relationship-based fundraising.
- Experience identifying and cultivating high-net-worth individuals.
- Experience building relationships with senior stakeholders or philanthropists.
- Strong experience using CRM systems to manage supporter engagement.
Essential Skills
- Outstanding relationship-building and stakeholder management skills.
- Excellent written communication skills, including proposal writing.
- Strong presentation and influencing abilities.
- Excellent networking skills.
- Ability to manage multiple priorities and relationships effectively.
- High attention to detail and strong organisational skills.
Personal Qualities
You will be:
- A committed Christian who supports the mission, vision and values of Mercy Ships.
- Passionate about seeing lives transformed.
- Self-motivated, proactive and results-focused.
- Professional, credible and confident when engaging external stakeholders.
- Collaborative, positive and adaptable.
Why Join Mercy Ships?
This is a rare opportunity to join a growing philanthropy team at a pivotal moment in our development. You'll have the chance to build meaningful relationships, secure transformational gifts and directly contribute to life-changing healthcare programmes across Africa.
Benefits Include:
- 25 days annual leave plus bank holidays
- Additional annual leave for length of service (up to 30 days)
- Up to 7% employer pension contribution
- £1,000 annual learning and development budget
- Employee Assistance Programme
- Free onsite parking
- Travel and training loan schemes
- Hybrid and flexible working arrangements
Additional Information
This role will involve regular travel for donor meetings and occasional evening and weekend events. There may also be opportunities for international travel.
Due to the nature of the role and the need to represent Mercy Ships authentically within Christian supporter communities and networks, there is an occupational requirement for the successful candidate to be a practising Christian.
Apply Now
If you are an experienced relationship fundraiser who is passionate about building meaningful donor partnerships and helping transform lives through healthcare, we'd love to hear from you.
Please submit your CV and a covering letter outlining your suitability for the role and your motivation for joining Mercy Ships UK.
Applications will be reviewed as they are received, and we reserve the right to close the vacancy early if a suitable candidate is identified.
Hope. Healing. Transforming Lives.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Housing First Service Manager and lead a dedicated team supporting people with complex needs facing multiple exclusions to sustain long-term tenancies, increase independence and rebuild their lives. Working within Housing First principles, you will oversee the delivery of a high-quality, trauma-informed service and develop strategic partnerships with local authorities, housing providers, health services, social care and voluntary sector organisations. This is an exciting leadership role where you will drive service excellence, support staff development, ensure contract performance and champion resident voice! If you are passionate about creating a lasting change and impact, we would love to hear from you!
Main Purpose Of The Job:
To deliver a high-quality, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with local communites across Oxfordshire. To take a strategic lead on the development and maintenace of excellent partnership working with all our stakeholders to ensure high fidelity Housing First is delivered. Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met. In addition, supporting the professional development of staff to develop deliver services and maintain partnerships across relevant sectors.
Main Areas Of Responsibility:
Working closely with the Operations Manager :
• To lead the Housing First team providing excellent trauma informed support to 40+ Housing First residents in Oxford City.
• To work closely with commissioners on delivery of the service, to develop and maintain strategic relationships with Oxford City Council, housing providers, NHS services, Adult Social Care, Probation and voluntary sector partners.
• Provide reflective, trauma-informed supervision and support to staff.
• Lead safeguarding, risk management and multi-disciplinary case reviews.
• Ensure adherence to Housing First fidelity and continuous quality improvement.
• To ensure that Homeless Oxfordshire delivers effective and high-quality support that meets the evolving needs of our residents.
• To deliver a psychologically person centred trauma informed approach across all services.
• To promote the active involvement of service user experience and voice in the delivery, development and monitoring of Housing First.
• To manage the personalisation budget attached to the Housing First.
• Ensuring that commissioned contracts are adhered to and KPIs for these contracts are met.
• To support staff to ensure that all services are run safely and compliant with safeguarding.
• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development.
• To actively look to develop yourself and your team through training and development opportunities.
• To develop, review and improve your services in accordance with the aims and objectives of Homeless Oxfordshire.
• To provide reflective, trauma-informed supervision support and line management to direct reports, ensuring they meet all aims, objectives and outcomes, according to relevant policies and procedures.
• Manage complaints and suggestions in line with to Homeless Oxfordshire policies and procedures.
• Ensure your team are aware of and include their residents in engagement and coproduction activities working proactively with the LEAP team.
• Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
• Co-create a positive and inclusive working environment for team members and residents.
• Be part of Homeless Oxfordshire on-call rota.
• To cover for other Service Managers if needed.
• Adhere to Homeless Oxfordshire’s policies and procedures at all times.
• Undertaking, as required, any other duties compatible with the level and nature of the post.
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK
Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent
About Mercy Ships UK
Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.
As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.
The Role
This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.
Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.
Key Responsibilities
- Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
- Grow legacy income and increase the number of confirmed legacy pledges.
- Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
- Deliver engaging legacy marketing campaigns across online and offline channels.
- Develop meaningful stewardship journeys for legacy supporters and enquirers.
- Provide accurate forecasting, reporting and performance analysis.
- Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.
About You
We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.
You will ideally have:
- Experience working within the charity or not-for-profit sector.
- Experience managing legacy giving programmes and stewardship activities.
- Knowledge of legacy fundraising principles and best practice.
- Experience developing and delivering fundraising or legacy marketing campaigns.
- Strong project management and organisational skills.
- Excellent communication skills and the ability to manage sensitive conversations with empathy.
- Experience using CRM systems, ideally Salesforce.
- An analytical approach with experience of reporting and forecasting.
Why Join Mercy Ships UK?
In return, we offer:
- 25 days annual leave plus bank holidays, increasing with service.
- Up to 7% employer pension contribution.
- Annual Learning & Development budget of £1,000 (pro rata).
- Hybrid working.
- Free onsite parking.
- Travel and training loans.
- Christmas office shutdown.
- The opportunity to play a key role in an organisation transforming lives through hope and healing.
Our Values
Following the model of Jesus, we seek to:
- Love God
- Love and serve others
- Be people of integrity
- Strive for excellence in all we say and do
Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.
Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Day Opportunities Senior Manager
Are you ready to lead a service where people come first?
At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.
Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.
Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.
We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.
We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.
What Makes Us Different:
Clients are at the heart of everything we do
We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.
Monday to Friday working
Enjoy a healthy work-life balance with no regular evenings or weekends.
Supportive leadership
Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.
Lead an established and respected service
Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.
A great place to work
Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.
Well-connected location
Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.
Competitive salary and benefits
Recognising the responsibility and impact of your leadership role.
What You’ll Be Doing
As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.
As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.
What We’re Looking For
We’re looking for someone who genuinely lives our values and can inspire others to do the same.
You’ll bring:
• A passion for supporting people to live full and meaningful lives.
• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.
• The ability to lead, motivate and develop a dedicated team.
• Strong organisational and administrative skills.
• A proactive, positive and solution-focused approach.
• The confidence to build positive relationships with the people we support, their families and professionals.
• Knowledge of relevant legislation, safeguarding and quality standards.
Why This Role Stands Out
• Join an organisation where values aren’t just words — they shape everyday practice.
• Be genuinely supported by an experienced, welcoming and collaborative management team.
• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.
• Play a leading role in the future of an organisation that has been making a difference for over four decades.
Location: East London
Hours: Monday to Friday
Salary: £49,000
Closing Date: 10 July
If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you.
Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.
Empowering people with disabilities to reach their potential. It's what you can do that matters.
The client requests no contact from agencies or media sales.
Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.
At the heart of our work is our vision:
#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
And our mission:
We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.
The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry, Solihull and Warwickshire.
Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.
The main responsibilities of this role are:
Main Responsibilities
Relationship Management
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Lead and manage relationships with partners and support the development of local partnerships and networks that drive collaboration across relevant sectors.
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Lead or support the development of place-based partnerships that align multiple agendas across sectors and advocate for the benefits of physical activity.
Project Management
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Lead Think Active-managed initiatives, ensuring aims are clearly defined, delivered on time and within budget, and aligned with organisational values.
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Use data and insight to co-design, deliver and evaluate projects and initiatives.
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Produce clear performance reports, reporting against SMART goals and targets.
Financial Management
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Take responsibility for diversifying Think Active's income streams in line with the business development plan, operating within funding guidance and financial procedures.
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Manage project budgets, including forecasting, monitoring income and expenditure, and submitting financial reports.
Demonstrating Impact
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Track and report progress through case studies and evaluation processes that evidence the impact and value of Think Active's work.
Marketing and Communications
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Build brand visibility by strategically managing partnerships and contributing to Think Active's wider marketing and communications activity.
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Help position Think Active as a leading voice in health, wellbeing, and physical activity through innovative partnerships and initiatives.
PERSON SPECIFICATION
Qualifications
Essential Criteria
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Relevant degree, professional qualification or equivalent experience in business, health, sport, physical activity or a related field.
Desirable Criteria
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Project management qualification
Knowledge
Essential Criteria
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Knowledge of local and national strategies and policies relating to sport, physical activity and health promotion.
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Knowledge of current trends and innovations in sport and physical activity participation and promotion.
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Knowledge of the barriers facing the least active members of society and the benefits of physical activity.
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Knowledge of the local community and key stakeholders across Coventry, Solihull and Warwickshire.
Desirable Criteria
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Knowledge of safeguarding and protecting children and vulnerable adults in sport.
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Experience of leading and managing people, including setting and reviewing work programmes, providing clear direction and demonstrating the behaviours required to achieve agreed standards.
Experience
Essential Criteria
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Proven experience in partnership development or a comparable role within a sport, physical activity, health, charity, non-profit or similar setting.
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A track record of delivering successful individual, team and partnership outcomes.
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Experience of developing, managing and nurturing relationships with partners and stakeholders.
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Experience of drafting, implementing and reporting on strategic development plans and policies in partnership with stakeholders and communities.
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Experience of planning and managing budgets, including meeting the requirements of funding agencies or partner organisations.
Desirable Criteria
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Experience of fundraising and grant applications.
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Experience of event planning and delivery.
Skills and Abilities
Essential Criteria
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Ability to successfully lead, project manage and motivate individuals and project teams.
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Well-developed written and verbal communication skills, with the ability to motivate, persuade, negotiate and influence others.
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Strategic thinking, critical thinking and sound decision-making skills.
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Ability to work independently and manage a broad portfolio of projects, partners and budgets, balancing competing priorities and deadlines.
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Ability to promote and champion equality, diversity and inclusion, demonstrating a fair and ethical approach in all situations.
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Ability to effectively network and collaborate with internal and external stakeholders.
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Professional, supportive and able to maintain confidentiality at all times.
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Ability to reflect on performance, welcome feedback and commit to continuous professional development.
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Competent in Microsoft Office applications, including Word, Excel and PowerPoint.
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Strong presentation and facilitation skills, with the ability to deliver workshops and group sessions.
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Ability and willingness to travel across Coventry, Solihull, Warwickshire, the West Midlands and nationally, and to work occasional evenings, weekends and public holidays as required
Desirable Criteria
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Ability to develop and implement effective partnership strategies.
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Demonstrates resilience, professionalism, flexibility and a supportive approach.
ABOUT THINK ACTIVE
Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.
Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here
BENEFITS OF WORKING FOR THINK ACTIVE
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Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.
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Agile and flexible working, with a blended approach to home, office, and remote working.
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Enhanced maternity, paternity, and sick leave policies.
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Contribution to the cost of eye tests.
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Commitment to professional development and training.
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Cycle to Work Scheme.
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Life Insurance cover
We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.
We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


Fundraising Manager
28hrs/4 days a week - £39,000 pa pro rata (£48,750 full-time equivalent)
Reporting to: Head of Fundraising and Communications
Location: Wimbledon London SW19 with occasional UK travel. The office is just a few minutes’ walk from Wimbledon mainline and underground stations. (Hybrid option up to 2 day p/w working from home).
The Royal Medical Benevolent Fund has been helping doctors, medical students and their families through hardship for almost 190 years. We are looking for an experienced relationship fundraiser to take ownership of our growing mid-value donor programme and help shape the future of supporter engagement at the charity.
This is an opportunity to build meaningful relationships with committed supporters, develop innovative stewardship strategies and contribute to a fundraising programme that has a direct and lasting impact on the lives of doctors within the medical profession.
Joining a friendly and collaborative team, you'll enjoy a high degree of autonomy, excellent benefits including a 15% employer pension contribution, flexible working arrangements and genuine opportunities for professional development.
About the role
We are looking for an experienced senior fundraiser to join our small and friendly fundraising and communications team. The Fundraising Manager is primarily responsible for developing, managing and growing the charity's mid-value donor programme. The role will steward and upgrade a defined portfolio of supporters, delivering excellent supporter experiences that increase donor retention, engagement and income. In addition, the post holder will support on individual giving, legacy fundraising and developing and stewarding a small portfolio of corporate partnerships.
Join a well-established, financially secure charity where people genuinely enjoy working together to make a difference. We pride ourselves on our friendly, collaborative culture, where everyone's contribution is valued and supported. As an organisation, we are committed to helping our employees develop and grow.
About RMBF
The Royal Medical Benevolent Fund (RMBF) supports doctors, medical students, and their families, providing vital financial, practical, and emotional support when illness, disability, bereavement, or other life-changing circumstances create hardship. The RMBF helps hundreds of doctors each year, ensuring that those who have dedicated their lives to caring for others have somewhere to turn when they need help most.
For fundraisers, the RMBF is a fantastic cause to work for. We deliver tangible, life-changing assistance that enables beneficiaries to regain stability and, in many cases, return to medicine. We have a long history, a strong reputation, and deep roots within the medical community. We also have a loyal and engaged supporter base, with the majority of our donors coming from the profession.
Key Responsibilities
- Manage and develop a portfolio of mid-value supporters, delivering tailored stewardship, personalised communications, meetings, events and digital engagement that demonstrate impact, strengthen relationships and enhance the supporter experience.
- Design and implement segmented donor journeys and cultivation strategies that move supporters from mass fundraising communications to more personalised engagement, identifying opportunities to increase giving through appeals and special funding opportunities.
- Use donor insight, data analysis and supporter behaviour to monitor engagement and retention, reducing attrition, increasing lifetime value, and identifying supporters with the potential to upgrade their giving and progress towards major donor status.
- Develop, manage, and grow a small portfolio of corporate supporters, identifying and securing new fundraising opportunities including sponsorship, employee fundraising, and cause-related marketing initiatives.
- Manage the legacy giving programme, overseeing legacy administration and delivering targeted marketing and stewardship activities to raise awareness, generate enquiries and encourage supporters to leave a gift in their Will.
- Ensure all fundraising activity complies with relevant legislation, data protection requirements, fundraising regulations and organisational policies.
- Maintain accurate supporter records and activity tracking within the CRM system.
Personal Specification
- A proven track record in fundraising
- Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies. This includes analysing data, assessing donor potential and adapting approaches based on feedback and results.
- Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.
- Excellent written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.
- Confident and comfortable making telephone calls and meeting donors in person as a key part of relationship building and stewardship.
- Strong collaborative skills as a team player, whilst also able to work autonomously initiating and driving tasks as a self-starter.
- Experience using CRM systems and supporter data to drive fundraising performance.
- An understanding of the challenges facing doctors and medical students, including mental health and workplace pressures would be desirable.
Additional Information
- Occasional UK travel maybe required for donor meetings, events and conferences.
- Occasional evening or weekend work may be required (time off in lieu provided)
Package
- The remuneration package includes:
- Generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
- Death in service benefit
- Flexible working arrangements
- 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year
- Employee assistance programme
- Dental insurance
Application Instructions
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
Interview Process
Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 8th July. Successful candidates will progress to an in-person second-stage interview.
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.
Salary: £31,700
Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.
About the Role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.
Key Responsibilities Include:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About You
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Understanding of homelessness and complex needs of people from different backgrounds
- Ability to provide high quality support and line management to staff.
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are You the Candidate We’re Looking For?
At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.
You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.
We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.
Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.
About the Role
The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.
This role is home based with national travel as and when required.
You’ll be responsible for:
- Promoting the vision and values of Shaftesbury within the residential services.
- Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
- Ensuring you meet all targets and KPIs.
- To participate in Shaftesbury’s national on call rota.
- Develop key relationships and create strategic alliances with all commissioners.
This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.
Why Join Shaftesbury?
We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:
✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
Professional Development – Access to an excellent training and development programme
️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
Pension Scheme – Helping you plan for the future
Wellbeing Support – Access to a comprehensive Employee Assistance Programme
Why You?
You’ll bring:
- Strong organisational and administrative skills
- Excellent attention to detail
- The ability to manage multiple priorities
- A proactive, team-focused mindset
- Diploma level (Level 5) or equivalent level qualification
- Evidence of continued professional and personal development
- Experience within a senior management position previously
- Track record of service improvement and operational achievement
The client requests no contact from agencies or media sales.
Barnardo's is seeking a skilled and ambitious Children's Services Manager to lead a diverse and high-impact portfolio of services across the Midlands.
This is a unique opportunity to oversee a broad range of provision supporting children, young people and families with varying and often complex needs. The postholder will lead services including Warwickshire BASE, which provides targeted support to improve emotional wellbeing, resilience and engagement with education; the Household Support Fund, delivering practical support to families experiencing financial hardship; Pathway to Potential, offering early help and targeted interventions to strengthen family resilience and relationships; and Wolverhampton Power 2, supporting children and young people to develop confidence, emotional wellbeing and life skills.
In addition, the role includes oversight of Dudley Advocacy, which ensures children and young people's voices are heard through independent advocacy, as well as Sandwell SENDIASS and Warwickshire SENDIASS, both of which provide impartial information, advice and support to children, young people and families navigating special educational needs and disabilities (SEND) systems.
This varied portfolio spans early help, targeted support, SEND services, advocacy and community-based provision. It requires a confident and adaptive leader able to operate across different service models, funding streams and local authority areas.
Key responsibilities include:
- Providing strategic and operational leadership across a multi-service, multi-area portfolio
- Ensuring high standards of safeguarding, quality, and performance across all services
- Leading and developing multidisciplinary teams delivering a range of interventions and support
- Overseeing service contracts, budgets and compliance within differing commissioning frameworks
- Building strong partnerships with local authorities and key stakeholders across Warwickshire, Wolverhampton, Dudley and Sandwell
- Driving service development, innovation and continuous improvement
- Ensuring the voices of children, young people and families shape delivery and design
About you:
- Significant experience managing diverse children's services, ideally across multiple local authority areas
- Strong leadership capability with experience of leading managers and dispersed teams
- Knowledge of SEND, advocacy, early help and family support services
- Experience of working in complex, multi-agency environments and managing external partnerships
- A track record of delivering against performance, quality and contractual requirements
- A passion for improving outcomes for children and tackling inequality
This is an exciting opportunity to lead a complex and rewarding portfolio, making a meaningful difference to children and families across multiple communities.
The role requires a flexible and responsive approach to working across a wide geographical area, with regular travel to services and partner locations to maintain visibility, build relationships and support teams. At the same time, the postholder will be expected to work in an agile way, using virtual platforms effectively to lead, manage and collaborate across dispersed services. This balance of physical presence and remote working is key to ensuring strong leadership, consistent oversight and accessible support for staff, while maintaining efficiency and responsiveness across the portfolio.
For more information about the service porfolio, please refer to the additional information sheet.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.
Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.
As part of this ambition, we are now seeking a Project Feasibility Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.
Working within a specialist NbS team, you will play a key role in shaping early-stage nature recovery projects across national parks and national landscapes. This is an exciting opportunity to sit at the intersection of conservation, land management and green finance. You’ll help project teams understand what’s possible, what impact can be achieved, and how projects can be funded through emerging nature markets.
Working closely with park teams on the ground, you will take a consultative approach, assessing project ideas, modelling ecosystem services, and identifying opportunities to generate revenue through mechanisms such as carbon credits, biodiversity net gain (BNG), and other payments for ecosystem services. You’ll support the development of compelling, evidence-based feasibility studies and help build a pipeline of investable nature projects across the UK.
You’ll be working in an evolving and fast-moving space, where your ability to adapt, think critically and communicate complex ideas clearly will be key.
You will bring experience from an environmental consultancy or conservation background alongside a strong understanding of nature recovery and UK nature markets. Comfortable working with data, you’ll have experience of modelling, feasibility work or ecosystem service assessment, and ideally some exposure to natural capital approaches and relevant standards or codes.
A well organised and proactive self-starter, you’ll be confident managing multiple projects in a remote environment, whilst building effective, collaborative relationships with a wide range of stakeholders.
This role is part time, 22.5 hours per week.
This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.
Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.
As part of this ambition, we are now seeking a Project Feasibility Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.
Working within a specialist NbS team, you will play a key role in shaping early-stage nature recovery projects across national parks and bational landscapes. This is an exciting opportunity to sit at the intersection of conservation, land management and green finance. You’ll help project teams understand what’s possible, what impact can be achieved, and how projects can be funded through emerging nature markets.
Working closely with park teams on the ground, you will take a consultative approach, assessing project ideas, modelling ecosystem services, and identifying opportunities to generate revenue through mechanisms such as carbon credits, biodiversity net gain (BNG), and other payments for ecosystem services. You’ll support the development of compelling, evidence-based feasibility studies and help build a pipeline of investable nature projects across the UK.
You’ll be working in an evolving and fast-moving space, where your ability to adapt, think critically and communicate complex ideas clearly will be key.
You will bring experience from an environmental consultancy or conservation background alongside a strong understanding of nature recovery and UK nature markets. Comfortable working with data, you’ll have experience of modelling, feasibility work or ecosystem service assessment, and ideally some exposure to natural capital approaches and relevant standards or codes.
A well organised and proactive self-starter, you’ll be confident managing multiple projects in a remote environment, whilst building effective, collaborative relationships with a wide range of stakeholders.
This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.
This is a full time hybrid role with an office base in Wakefield and the expectation to travel across West Yorkshire as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will oversee the successful running of the West Yorkshire contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
- Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
- Ensuring compliance against key performance indicators, contractual and internal requirements
- Responsibility for the line management of team members including recruitment, training and development, supervision and support
- Work collaboratively with internal stakeholders across Victim Support
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice
- Attend regular contract monitoring meetings and represent the service at external events
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
- Support the Area Manager to identify development opportunities and innovate within the service
About You
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
- Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Successfully managed diverse teams, utilising different working method to achieve high performance
- Experience of leadership and management and implementation of change management processes
- Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
- Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This role is offered as a Fixed term/ Secondment opportunity for 12 months
Are you passionate about building high-performing teams and creating pathways out of homelessness?
At St Mungo’s, we’re looking for an experienced and motivated leader to drive our Street Legal Service - supporting people experiencing homelessness to access the legal help they need to rebuild their lives.
This is a unique opportunity to lead an innovative, multi-disciplinary service that sits at the intersection of homelessness support and legal advice.
What you’ll do:
- Shape and lead the strategic direction of the Street Legal Service, including our GLA-funded Immigration Link Worker programme, legal advice provision, and Link Workers across London and Bristol
- Oversee day-to-day delivery, ensuring services are impactful, responsive, and centred on client needs
- Build and strengthen partnerships with local authorities, rough sleeping services, immigration advisers, and the wider migrant sector
- Drive better pathways out of homelessness for people with legal needs, influencing systems and practice across the sector
- Champion best practice, delivering training and expert advice to professionals working with people experiencing homelessness
This role is primarily based at our Head Office, with occasional travel across London and Bristol to support your team and partners.
Please note: Our Head Office is currently in Tower Hill and will relocate to Farringdon in June 2026.
About you
You’re a confident and collaborative leader who is driven by impact and equity.
You will bring:
- A strong understanding of the challenges facing non-UK nationals experiencing homelessness, including the policy and practice landscape
- A track record of building effective, influential partnerships across housing, homelessness and immigration sectors
- Proven experience leading, motivating, and developing teams to deliver high-quality services
- A passion for improving systems and making a tangible difference in people’s lives
Why join us?
At St Mungo’s, you’ll be part of a mission-driven organisation where your work will directly support people to move away from homelessness for good. You’ll have the autonomy to shape a critical service, collaborate with sector leaders, and drive meaningful, lasting change.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 25th June 2026
Interview and assessments on: 6th July 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision.
This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
- Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
- Ensuring compliance against key performance indicators, contractual and internal requirements
- Responsibility for the line management of team members including recruitment, training and development, supervision and support
- Work collaboratively with internal stakeholders across Victim Support
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice
- Attend regular contract monitoring meetings and represent the service at external events
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
- Support the Area Manager to identify development opportunities and innovate within the service
About You:
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
- Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Successfully managed diverse teams, utilising different working method to achieve high performance
- Experience of leadership and management and implementation of change management processes
- Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
- Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


