Behaviour Change Communications Manager Jobs in Croydon, Greater London
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for two Shop Supervisors to join our Islington and Archway shop. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
Location: Crisis Shop Islington x 1: 211 Upper St, London N1 1RL and Crisis Shop Archway x1: 34 Junction Rd, Archway, London N19 5RE
Hours: 40 hours, five days over a seven-day rota you will need some ability to work flexible days which will be discussed at interview.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
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Mandatory pension scheme, with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days
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Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 26 May 2024 (at 23:59)
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
The client requests no contact from agencies or media sales.
FareShare
Job Description – Supply Chain and Logistics Officer (Charity Food Supply)
Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.
The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.
You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.
It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
- Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
- Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
- Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes
Logistics and transport
- Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and Analysis
- Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
- Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
- Lead regional network agreement service level review meetings
- Report on data integrity issues to the Network Analyst
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Represent the Supply Chain and Logistics team at network cluster and food category meetings
- Deputise for the Supply Chain and Logistics Manager when required
- Keep team process instructions up to date Project support
- Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
- Project review; share learnings with the Supply Chain and Logistics team
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
- Proven ability to build and maintain relationships with multiple stakeholders and third parties
- Ability to handle and analyse data, spotting trends in data and reports
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Desirable
- Advanced Excel skills and abilities to analyse and manipulate large datasets
- Salesforce or similar CRM system experience
- Supply chain and logistics background
- Experience of working as part of a project team with some responsibility for delivery of a project
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Position: Equality, Diversity and Inclusion Trainer (or EDI) – Behavioural Change
Hours: Part-time (28 hours/or 4 days a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £28,521.60 - £32,346 per annum (FTE £35,652 - £40,545) plus excellent benefits
Salary Band: Band E2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about helping organisations to improve their culture through EDI training and awareness raising?
We’re looking for an enthusiastic and passionate person to join our EDI team. This is a new role that aims to support the co-creation of a sustainable EDI training solution that delivers our ambitious strategic plans for improving our working and volunteering culture.
The training will also support behavioural change in both of these communities. Through the creation of safe, brave spaces, you’ll be raising the awareness and knowledge of EDI related topics for both our staff and volunteers.
You’ll be pivotal in helping us to design, deliver and evaluate a training offer which meets our EDI training needs. In addition, your expertise will support other training programmes associated with behavioural change.
As a result, our colleagues and volunteers will grow in confidence by equipping them with the tools to be active allies. You’ll build knowledge and awareness to support our ambitions to create a fully inclusive culture.
To be successful in this role you’ll bring a wealth of industry experience including; expert knowledge of organisational development and EDI best practice along with examples of developing co- created learning solutions.
This activity will involve rolling out training solutions to scale and geographical dispersed individuals so you should have excellent communications and interpersonal skills, and be solutions focused. Project management experience would be advantageous for this role.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a part-time role 28 hours/or 4 days a week. And this is a fixed term contract for 12 months, which is expected to commence in August 2024.
Closing date for applications: 9am on Friday 24 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
No agencies please.
About the role
Our highest impact projects rely on experts from specialists from a range of disciplines both inside and outside of JRF working together effectively.
The purpose of the Delivery and Partnerships Lead is to enable multidisciplinary project teams to succeed in their objectives by applying the most relevant delivery and project management techniques and frameworks with a solutions-focused approach, alongside providing critical administrative and logistical support to keep projects in their portfolios moving forward.
As a member of our internal resources team, they will also contribute to relevant project teams/work streams set up by the team lead to deliver cross-JRF team events, new initiatives and/or develop, embed, and manage efficient business processes to ensure effective running of the system as a whole.
About you
This role is ideal for someone with strong project and/or delivery management skills and experience, who is passionate about JRF’s mission and committed to contributing to social change.
You will be highly competent at delivering multiple complex projects simultaneously, strong administration skills, able to thrive in a fast-paced environment, and a team player who can build strong and effective personal relationships across JRF as well as externally.
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We recognise that we cannot truly be an anti-poverty organisation unless we are also an anti-racist organisation, and we positively encourage applications from people with experience of living in poverty.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our online application platform (accessed through our website).
The closing date for applications is 23:59 hours on 2nd June 2024.
Interviews are expected to take place week in York week commencing 10th June 2024.
If you would like to discuss this role before applying, please contact Grace Hildreth (Senior Delivery and Partnerships Lead) details on how to contact Grace can be accessed through our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
VoiceAbility is a leading national charity, working across the UK to support people who face disadvantage or discrimination to have a stronger voice, and to achieve their goals and rights. Our mission is to ensure that people are listened to, respected, and have access to the services and support they need to lead fulfilling lives.
We are committed to safeguarding and protecting children, young people, and adults across the UK home nations. We aim to create a safe and supportive environment where everyone is free from harm and can thrive. We are looking to recruit an exceptional individual to our new post of Director of Safeguarding, to join our leadership team and spearhead our safeguarding strategy.
Role Purpose
As the Director of Safeguarding, you will be the cornerstone of our commitment to the safety and well- being of children, young people, and adults across our organisation. Your role is to lead with authority and vision, developing and implementing a robust, UK-wide safeguarding strategy that not only meets but exceeds legislative frameworks and best practices. You will be the driving force behind a culture of transparency, vigilance, and continuous improvement, ensuring that safeguarding is embedded in every aspect of our work.
In this pivotal role, you will serve as the ultimate guardian of our approach to safeguarding, acting decisively and confidently in the face of complex challenges. Your strategic leadership will guide our organisation through the evolving landscape of safeguarding, anticipating risks, and seizing opportunities to enhance our protective measures. By fostering strong partnerships and facilitating open, constructive dialogue, you will inspire trust and confidence among staff, stakeholders, and the individuals we support. Your dedication and expertise will ensure that we remain at the forefront of safeguarding excellence, creating a safe environment where everyone can thrive.
Key Responsibilities
· Strategic Leadership: Direct and oversee all safeguarding activities, ensuring compliance with internal and external standards. Lead strategic planning and operational delivery within safeguarding domains.
· Service Delivery & Quality Assurance: Develop, review, and implement safeguarding policies and procedures to ensure they are current and compliant with legal requirements.
· Compliance and Risk Management: Ensure adherence to safeguarding legislation and manage risks effectively.
· Training and Development: Identify training needs, develop, and quality assure appropriate safeguarding programmes for all staff and volunteers.
· Incident Management: Handle complex safeguarding issues, ensuring swift and decisive action, including referrals to external agencies.
· Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including safeguarding agencies and partners.
· Reporting and Documentation: Maintain accurate records and report safeguarding activities to the leadership team, Safeguarding Governance Committee, Board, and relevant entities.
· Commercial Awareness & Innovation: Identify opportunities for commercial growth and innovation in safeguarding commissioning and processes.
· External Influencing: Use external expert stakeholders to better inform practice delivery and proactively horizon scan multi-sectors for future safeguarding opportunities to develop new ways of working and influence wider policy and societal change.
Person Specification
Qualifications:
· Degree in any related field or equivalent work experience.
· Relevant safeguarding certifications covering both children and young people (CYP) and adult safeguarding and protection.
· In depth evidence of comprehensive CPD and how you would deploy this knowledge in post
Experience:
· Extensive experience in a senior leadership role focused on safeguarding across large and complex organisations delivering services, in equal measure, for CYP and adults.
· Evidence of significant experience in delivering on each of the key responsibilities in depth.
· Proven track record in developing, implementing, and evaluating safeguarding policies, procedures, and training programmes.
· Experience managing and influencing teams and individuals on complex safeguarding cases, including conducting risk assessments and coordinating with external agencies.
Skills:
· Exceptional leadership and strategic planning abilities.
· Strong analytical and problem-solving skills, capable of making critical decisions under pressure.
· Excellent communication and interpersonal skills, adept at building relationships and influencing at all levels.
· Ability to train, mentor, and inspire a team, fostering an organisational environment of continuous improvement.
· A serious current working knowledge of the wider social, psychological, and environmental factors impacting safeguarding, with the capability to apply this
· Full awareness of national safeguarding landscapes, including key agencies and their roles, and the capacity to navigate and influence within and out with this ecosystem.
Attributes and Behaviours:
· A profound commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
· High integrity and ethical standards, capable of managing confidential information discreetly.
· Proactive and innovative thinker, open to exploring new ideas to enhance safeguarding practices.
· A proactive and innovative thinker, open to exploring new ideas and approaches to enhance safeguarding practices with an ability to maintain own cutting-edge CPD.
Additional Requirements:
· Willingness to undergo an enhanced DBS check or other national equivalents.
· Flexibility to respond to urgent safeguarding concerns outside of regular working hours.
· Commitment and dedication to driving own continuous professional development in the safeguarding domain and other suitable areas of knowledge
How to Apply
To apply please click the Apply Now button to be re-directed to the VoiceAbility website.
Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing the date.
Join us in making a difference and ensuring the safety and well-being of those we support.
The client requests no contact from agencies or media sales.
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are seeking an Operations Officer with a diverse skill set to effectively manage RFUK’s premises, IT infrastructure, HR coordination, and overall administrative functions. This role plays a pivotal role in supporting senior management and all staff in advancing our critical mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Person specifications
We seek a dynamic individual who is adaptable and proactive, with a strong problem-solving ability. Exceptional organisational and time management skills are essential, enabling autonomy and proficient handling of multiple deadlines. Effective communication and interpersonal skills are crucial for cultivating excellent relationships within our international team and external stakeholders.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Hounslow Young People service in Chiswick.
£32,922.28 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Service Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service as well as compliance with OFSTED standards.
This is a fixed-term contract, ending January 2025 with the potential for extension.
The working hours for this role will be 09:00 - 17.00, Monday - Friday, based in Chiswick.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Service Manager/Head of Services, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
Essential:
Experience of working in a young persons supported housing scheme or similar service.
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.
You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.
This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.
About the role
- Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
- Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
- Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
- Line manage the new Trusts and Institutional Funding Executive providing professional development and support.
About you
- Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
- Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
- Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
- Line management or leadership experience.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
We're looking for four kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
* Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
* Being responsible for the handover of key information between shifts
* Provide structured support and guidance to other front line staff in their area of expertise
* To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
* Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager/Deputy Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Climate and Environment Lead
Contract type: Permanent, Full time.
Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Burkina Faso, Ethiopia, Ghana, Kenya, Liberia, Mali, Mozambique, Nepal, Niger, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia
For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. If UK-based: £56,249 - £59,602 (depending on experience) or equivalent established grade G salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in Climate and Environment to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Climate and Environment Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Climate and Environment Lead is based in the WASH Technical Effectiveness team of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange.
The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.
About the Role:
The Climate and Environment Lead is a leadership position in the WASH Technical Effectiveness team, reporting to the head of the team. The Climate and Environment Lead is accountable for the strategic development and effective delivery of the core team responsibilities on climate resilience and environmental sustainability for high quality WASH programming in both urban and rural, low-income settings, incorporating WaterAid's and the sector's leading practices, innovations and methods.
Applying a people-centred, systems strengthening approach to WASH, she/he leads the provision of high quality specialist technical analysis, advisory, and support services to the design, inception, implementation, troubleshooting, monitoring, and/or assessments of WaterAid's programming worldwide, at both strategic and operational levels.
In collaboration with country, regional and global colleagues, she/he leads the facilitation of effective learning and management of technical and programme knowledge across the organisation, and leads the development of relevant standards and guidance. She/he also provides high quality strategic and technical input to fundraising, communications, and external engagements.
The Climate and Environment Lead has substantial autonomy in determining what the technical objectives are and how they are delivered and achieved. She/he is held account for the integrity and effective delivery of the technical advice and services. She/he is seen as a thematic authority and is expected to effectively handle the most challenging technical assignments. With a strong understanding of organisational dynamics and ways of working, the Lead advisor is expected to bridge gaps and siloes, proactively establishing and maintaining relationships with colleagues across WaterAid and beyond, and facilitating joined-up and comprehensive efforts to advance WaterAid's programming globally.
About You:
- Substantial technical experience in climate science, climate adaptation, resilience, environmental sustainability, environmental impact assessment and/or other inter-related topics across different settings, demonstrated through a progressive career record.
- Strong technical experience in systems strengthening, sustainable development, water, sanitation, health, hygiene, behaviour change, gender, inclusion, and/or other WASH-related topics.
- A relevant post-Graduate degree or equivalent work experience.
- Proven ability in leadership and strategic thinking.
- Substantial experience and success in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
- Strong ability to handle highly specialized, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
- Strong writing ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences.
- Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.
- A team player, able to work responsibly, under pressure, and collaboratively across diverse groups and culture
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Solid IT skills, particularly with core Microsoft Office software.
- Ability to travel internationally up to 30%.
Although not essential, we also prefer you to have:
- Working knowledge in French, Portuguese, Spanish, and/or any language widely spoken in the countries where WaterAid is programming.
Closing date: Applications will close at 23:59 UK time on 9th June 2024. Availability for interan view is required during the week starting 24 June 2024. Interviews will be conducted via Microsoft Team.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit each answer to no more than 200 words.
- Q1. What are your top 3 skills/experience you feel meet the requirements of the role?
- Q2. What is your approach to providing technical advice and support?
- Q3. How is WASH related to the climate resilience of communities?
Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.
Reporting to the Supporter Services & Standards Manager you will be a key team member of a busy Supporter Experience, Data and Insight Team, overseeing engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
• Line managing the Engagement & Contact team and leading them to success, tracking and reporting on SLAs and KPIs to ensure we deliver excellent service to all supporters.
• Managing the supporter contact centre within the Fundraising directorate, taking on the role of lead relationship manager with the software provider.
• Overseeing supporter complaints and conflict resolution within Fundraising, acting as a point of escalation, advising and overseeing the implementation of solutions.
• Working closely with the wider Supporter Experience, Data & Insight Leadership Team, to deliver strategic projects and plans.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The Head of Youth Engagement & Participation is a key senior leadership role at Peer Power Youth. Responsible for leading the youth engagement team (YET) across all aspects of safe and supported youth engagement (individual change) and ensuring youth voices contribute to tangible and meaningful system change (participation/system change).
It’s a great time to join Peer Power Youth! We have recently secured key funding to strengthen and develop the charity and deepen our impact for system change and positive change for young people. During 2024 we will be co-creating an ambitious new strategy and vision ahead for 2025 –2030. You can play a key role in shaping and delivering this with us as part of our valued community that spans young partners, trustees, advisory forum and our staff team.
Our model of youth engagement and participation has been co-created by young people and consists of:
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Personal development/Peer to Professional (life skills/training/work readiness) offer – creating Individual Change
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Youth Voice and Influence projects– creating tangible System Change
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Training, Coaching, and Workshops that are designed and delivered by young partners for professionals in justice, care and health settings. Along with resources to support System Change
Partnerships include NHS (regional and national), Youth Justice Board, Ministry of Justice/Youth Custody Service, HMI Probation, Youth Justice Services, youth and community organisations and secure settings. The Head of Youth Engagement and Participation will directly line manage 4-5 senior staff members but holds the overall responsibility for the Youth Engagement Team.
The Young Partners we engage and connect with, have experience of justice and care/looked after systems. We work across London and Southeast regions, with occasional national events. Our work takes place in the community and in secure settings (examples include -HMYOI Feltham, Oasis Restore Secure School, and Secure Children’s Homes).
The client requests no contact from agencies or media sales.
About the role
- Developing an approach to enabling internal mobility between the NCIs and our dioceses;
- Providing targeted support to Directors and their teams as a follow-up to our Staff Survey;
- Supporting our senior leadership cadre through developing opportunities for knowledge sharing and support.
About You
- Collaborative, inclusive, strong listening and influencing skills, confident with stakeholders at all levels, personally resilient and with some experience of strategic partnering.
- Strong written and oral communication skills for a variety of channels and audiences, including presenting and representing and preparing both formal papers and PowerPoint presentations.
- Good analytical skills, able to draw out key points from a range of quantitative, qualitative data and other research and insights.
- Understanding of, or willingness to learn, Project Management disciplines, methodology and tools.
- A strong personal commitment to the our values which underpin our Belonging and Inclusion strategy
What we offer
- A salary of circa £56k plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
About the NCIs
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
In their search for two new Management Accountants on a permanent basis. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.
Operating within the Management Accounting team, the role holder will act as a Management Accountant for the business area(s) for which they are made responsible. Working directly with budget holders / project owners, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.
The organisation:
We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.
The role:
- Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorate(s), regularly reviewing this information with the senior management team. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
- Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.
- Be responsible for providing analysis that informs and supports effective decision making
- Apply various tools such as investment appraisal techniques to better inform decision making.
- Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money (vfm).
- Support the business in the development of detailed business cases.
- Build strong and positive relationships with budget holders and senior managers (notably heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
The successful candidate will:
- Be a fully qualified Accountant.
- Have strong analytical skills, able to identify and interpret trends and improve financial forecasting
- Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
- Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
- Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
- Have strong finance system skills including advanced Excel skills
Desirable criteria:
- An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards
This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.
Applications will be under constant review before the closing date, so please apply via the link or contact Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is Sunday 9th June 2024.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Head of Public Fundraising (Interim)
Be there when it matters
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Are you a seasoned and inspirational public fundraising leader with a proven track record of leading significant income growth through Public Fundraising/Individual Giving programmes across multiple channels. Are you looking for your next career move and interested in making a real difference in an ambitious, evolving organisation?
If so, Sue Ryder has a fantastic opportunity to be our new Head of Public Fundraising leading the Public Fundraising team to grow sustainable income and maximise return on investment to support the delivery of our new Sue Ryder vision and strategy.
Reporting to the Deputy Director of Fundraising you will lead the existing Individual Giving, Lottery activity and help to evolve our integrated activity and digital fundraising expertise working closely with our MarComms teams.
Key Skills
· Proven strategic leadership skills that develop, empower and motivate teams to achieve objectives and deliver quality outputs.
· Specific experience of setting up and/or leading successful digital fundraising programmes.
· Strong communication and negotiation skills with the ability to influence at all levels and across complex programmes.
· Significant experience of leading/influencing the development of Supporter Journeys including knowledge of how data can best be used to support activities and drive supporter value.
· Excellent relationship management skills and understanding the motivations of donors, supporters and volunteers.
· Experience of playing a leading role in the development of creative propositions that maximise return on investment whilst supporting the aims of the charity brand
Key Responsibilities:
· Lead and accelerate the growth of sustainable income from Public Fundraising within agreed expenditure budgets and maximise return on investment. Currently encompassing Individual Giving, Lottery and Events.
· Lead and motivate the Public Fundraising team, ensuring that objectives are embedded and team members have the tools and support needed to succeed.
· Lead the collaboration with marketing and communication teams to integrate fundraising with brand, marketing and digital activity and optimise impact.
· Establish digital fundraising resource, skills and activity within the programme, collaborating closely with the central digital team and leading relationships with external agencies
· Work with the Supporter Experience, Data and Insight team to maximise the effectiveness of supporter journeys across fundraising.
· Play an active part on the Fundraising Senior Leadership Team including developing fundraising strategy and plans.
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
· EAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you.
Join the team and be there when it matters.