Behaviour outreach support workers jobs
Join Us in Making a Real Difference
About YMCA St Paul’s Group
YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.
Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.
About the Role
As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.
Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.
This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.
Working 4 nights on and 4 nights off (8pm-8am).
Key Responsibilities
Deliver Exceptional Customer Service
You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.
A Varied, Engaging Role
No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.
Champion Safety and Security
As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.
A Welcoming and Compassionate Presence
You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.
Be Part of a Supportive Team
You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.
What You’ll Gain
At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.
We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.
Benefits for Mind, Body, and Spirit include:
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Free gym access across all YMCA SPG sites
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Discounts at major retailers and supermarkets
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Free wellbeing and counselling services
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The flexibility to work across various outer London locations
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Career development programmes to support your journey
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casual Worker / Bank Staff (Substance Misuse)
We are looking for someone mature, motivated and caring to provide tailored person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our dynamic team.
You will be providing support to men individually or in a group - men who are overcoming substance abuse issues, helping them to achieve their personal goals in all areas of life (behaviour, health, faith etc.). You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating records, checking leave and visit applications, and managing the Manor during weekends and overnight.
This is a part-time role on zero hours contract, including occasional evenings and weekends.
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).
Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description. A response to the screening question is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.
Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed. In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.
In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers. Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.
You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.
• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).
Our Mission is to meet the basic human needs of homeless and isolated people through a range of high quality and easily accessible services.


The client requests no contact from agencies or media sales.
Floating Support Worker (Outreach)
We are seeking a motivated individual to provide flexible, person centred support to young people preparing for independent living.
Position Floating Support Worker (Outreach)
Salary £24,136 per year plus benefits
Location Cheshire West and Chester, community based with work from local bases
Hours Full time, 37.5 hours per week including some evenings and weekends
Contract Permanent
Closing date 19th December 2025
About the Role
This is a hands on outreach role supporting young people with care experience as they transition into independent living. You will hold a caseload and work with each young person to build confidence, develop life skills and move towards their personal goals.
Key responsibilities include:
· Completing assessments to identify strengths, needs and goals
· Creating tailored, strengths based support plans
· Working with young people aged 15 and over in their homes and in the community
· Providing practical support with daily living skills, budgeting and managing a tenancy
· Supporting access to education, training, employment or volunteering
· Helping young people apply for benefits and complete forms
· Linking with health, mental health, drug and alcohol and specialist services
· Building positive relationships with housing providers, social workers and partner agencies
· Maintaining accurate records and providing updates at multi agency meetings
· Using a trauma informed approach in all areas of work
· Offering flexible support that fits around young people’s routines, including some evening and weekend work
About You
You will thrive in a role where every day is different and you can make a real impact. You will bring:
· Experience supporting young people with challenges such as mental health needs, substance misuse, offending behaviour or unstable accommodation
· Knowledge of safeguarding and professional boundaries
· Understanding of independent living skills and the steps involved in maintaining a tenancy
· Ability to work independently while contributing positively to a wider team
· Confidence working with external agencies in a multi-disciplinary environment
· Strong organisation and IT skills for case recording and reporting
· A commitment to equality, diversity and inclusive practice
· Access to your own transport and the ability to travel across the area as required
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,.
Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach.
To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.
As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Paradigm Housing)
Reference: 317
Salary: £26,000 - £27,000 per annum, pro rata.
Hours: Part-time, 30 hours per week
Contract: Fixed term until 6th May 2027
Reports to: Community Support Service Team Leader
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.
About the Service
Community Outreach Workers supports people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
The service will be delivered in across Hertfordshire county, and also includes Amersham and Chesham.
Referrals will come from Paradigm Housing Association and will be for their tenants who are experiencing mental health difficulties.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services across the county.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
- Complete reporting requirements.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Monday 26th December
Interviews to be on a rolling basis at the Watford Well-being centre
N.B. Please quote reference number 317 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Make a real difference in people's lives - and let us make a real difference to your life and career.City of Chelmsford Mencap is an independent charity that supports people affected by learning disability across mid-Essex. It provides lifelong learning, social opportunities, work experience, advocacy and information.
Summary of the Role
The Support Lead plays a key hands-on role in delivering high-quality, person-centred support within the Outreach Academy, CCM’s lifelong learning service. They help coordinate daily activities, promote independence and wellbeing, and ensure service users experience meaningful learning in a safe, inclusive, and empowering environment.
The Support Lead works closely with the Senior Support Leads to implement care plans, support learning sessions, uphold safeguarding responsibilities, and model best practice based on key social care values. They guide and assist specialist support workers, tutors, volunteers, and work placement students during sessions, helping to create a positive and enriched learning experience for all participants.
Key Social Care Values and Approaches Required
The Support Lead must demonstrate understanding and use of:
- Person-centred thinking, planning and co-production
- Strengths-based and outcomes-focused practice
- Active Support approaches
- Positive Behaviour Support (PBS)
- Making Safeguarding Personal
- Supported decision-making and the relevant legislation
- Trauma-informed approaches
- Accessible communication methods (e.g., visual supports, Makaton, easy-read)
- Dignity in Care and principles of respect, choice, independence and inclusion
Key Responsibilities
- Supporting Daily Operations
- Direct Support and Person-Centred Practice
- Guiding and Supporting Staff, Students & Volunteers
- Communication and Partnership Working
- Safeguarding, Safety and Risk Management
- Record-Keeping and Administration
- Quality, Reflection and Development
Initial interviews will be held in the week commencing 12th January
Please complete and email the application form contained in the supporting documents
The client requests no contact from agencies or media sales.
Do you have a passion for organising workers? The ITF is seeking a Regional Organiser to deliver high-impact organising programmes.
About the Role
As Regional Organiser, you will play a hands-on role supporting organising projects, campaigns and capacity-building initiatives with affiliates across the Asia Pacific region.
You will work directly with organisers, union leaders and workers to support membership growth, workplace mapping, planning and delivering campaigns, and strengthening union structures at workplace and sectoral levels.
This role offers a mix of strategic thinking and field-level involvement, requiring initiative, resilience and a commitment to worker empowerment.
Key responsibilities include:
- Supporting affiliates in planning and delivering campaigns.
- Conducting research to inform strategy.
- Supporting membership expansion initiatives
- Facilitating training sessions for organisers and leaders.
- Conducting site visits and capacity-building activities.
- Supporting cross-border cooperation.
- Developing campaign materials and reports.
- Monitoring and evaluating organising outcomes.
- Building relationships with affiliates and organisers.
About You
You are a motivated and committed organiser who understands how to build worker power and support affiliates in achieving sustainable organising outcomes.
You engage comfortably with workers in diverse environments, facilitate discussions, gather insights and support activists to develop skills and confidence.
You bring strong communication skills, cultural awareness and the ability to adapt your approach to different contexts.
- Experience in union organising or campaigns.
- Strong communication and facilitation skills.
- Ability to build relationships across stakeholders.
- Experience delivering training or workshops.
- Ability to analyse workplace or sectoral information.
- Strong administrative and reporting skills.
- Willingness to travel and work flexibly.
- Experience supporting workplace leader development programmes.
Why Join Us?
This is an excellent opportunity to contribute to building stronger unions and improving working conditions across the Asia Pacific region.
You will gain exposure to organising across multiple countries and sectors and work with committed colleagues and affiliates.
The ITF’s values-driven culture offers opportunities for professional growth, global collaboration and involvement in impactful campaigns.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Roles: We are currently recruiting for two vacancies:
- x1 permanent
- x1 fixed term contract (12 months)
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight Brent’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 8th December 2025 at 23:59.
Interview date and location: Wednesday 17th and Thursday 18th December at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT
Interview process: Competency-based interview and task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Crisis Skylight South Wales
Contract: Fixed term contract for 12 months (parental leave cover)
About the role
The Lead Worker - Coaching role at Crisis Skylight South Wales is a varied and fulfilling role. You will assist people who are experiencing homelessness or at risk of becoming homeless by assessing their needs and offering appropriate interventions (coaching, information, advice and guidance, advocacy and direct support) and use a variety of communication skills to develop, follow and review a personalised plan to end their homelessness sustainably.
You will have access to regular one to one supervision sessions and facilitated reflective practice sessions to support the positive impact of the role; working collaboratively with internal colleagues and external services is also an important aspect of the role to ensure that individuals are able to access the services they need.
About you
- Ability to motivate and encourage individuals to maintain their access to the service by working through the changes they have identified and supporting them to recognise their progress.
- Current knowledge of health and safety issues and safeguarding procedures to ensure a safe environment is provided for individual’s accessing the service, staff, volunteers, supporters and visitors.
- Being able to support team members, including volunteers, by sharing your knowledge and skills and by working constructively together to end the homelessness of the individuals accessing the service.
- Ability to collaborate with partner organisations to maintain service knowledge, referral pathways and manage safeguarding concerns. When necessary, advocate for individuals to ensure that they are able to receive, engage or continue to access services appropriate to their needs.
- Knowledge and experience of coaching which assists individuals experiencing homelessness through a process of strengths based personal change; coupled with the ability to recognise when other interventions like IAG, advocacy or direct assistance may be needed.
- You may have experience in working within a relevant sector such as homelessness, mental health, drug and alcohol treatment, criminal justice, domestic abuse, modern day slavery or employability support. You may also hold or develop one or more areas of expertise such as housing access, homelessness / housing legislation, welfare benefits, employment support, health services, drug and alcohol treatment, MAPPA, MARAC or criminal justice services. This may enhance the effectiveness of the services’ ability to support members and engage effectively with partners.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 7 December 2025 at 23:59
Interview date and location: In person, on Thursday 18 December 2025 at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ
Interview process: Competency-based Interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Youth Project Worker
Transform the lives of young people with learning disabilities and autism who are avoiding school . Use creativity, advocacy and relationship-building to help them articulate their needs, re-enter education and rebuild social connections.
You'll work with 35 young people with learning disabilities and autism in Coventry each year , helping them to:
- Articulate their needs and wishes through creative one-to-one advocacy and support
- Re-enter education in a way that works for them as complex individuals
- Re-build social skills and connections to protect their wellbeing and enrich their lives
These young people may be learning-disabled or autistic, in special or mainstream education, or not in education, employment or training (NEET). They include school avoiders, those on reduced timetables, and young people with unmet mental health needs. Without support, their outcomes are often bleak - but you can change that.
What You'll Do
You'll meet young people where they feel most comfortable - at times that suit them, using WhatsApp, Zoom, or face-to-face. Together, you'll:
- Create multimedia person-centred 'back to learning and community' plans using video, voice recording, photographs, artwork or graphics
- Build their confidence through weekly one-to-one sessions, with gradual group engagement on their terms
- Advocate for their views and support them to develop self-advocacy skills
- Connect them with meaningful opportunities across the city
- Work collaboratively with parents, schools, and other professionals
- Complete risk assessments, travel plans and project monitoring
A fun and creative touch is essential - you'll co-design all activities with young people, focusing on what matters to them.
About You
We're looking for someone who:
- Has experience in youth work, particularly one-to-one or small group personal and social development
- Has worked with teenagers experiencing mental health difficulties, special educational needs and disabilities
- Is creative and confident with multiple media platforms and social media
- Can help young people think broadly and creatively about their choices
- Works collaboratively with families, colleagues, and external professionals
- Has a deep listening ability - picking up on young people's signals, cues and feelings
- Is nurturing, non-judgmental and sees past first impressions
- Has tenacity and resilience with the ability to walk in young people's shoes
- Believes disabled young people should lead fulfilling lives as equal citizens
You'll need to be brilliant with young people, adaptable, and bring a flair for doing things differently. You'll have responsibility and autonomy, with the support of a strong team behind you.
Desirable: Qualifications in youth work, psychology or child and youth care; knowledge of person-centred and trauma-informed approaches.
About Grapevine
Grapevine is an award-winning charity bringing people who are marginalised into the centre of their communities. We're nationally acclaimed for our person-centred, strengths-based approach built on 30 years of curiosity and innovation.
Why work for us?
- Flexible working arrangements
- 25 days annual leave plus bank holidays
- 8% non-contributory pension (we pay the full amount!)
- Employee Assistance Programme
- Supportive culture focused on uncovering your potential
- Real impact - your work directly changes lives
- Continuous learning through reflective practice and peer learning
- Freedom with support - shape your projects but never feel alone
We're committed to diversity and inclusion, welcoming people from all backgrounds. We actively work to create a workplace where everyone feels respected, valued and able to be themselves.
The Impact
Since 2021, Next Steps has been achieving outstanding outcomes:
- 74% of young people felt more confident about school and the future
- 100% were able to do things that matter to them in a way they like
- 62% showed improved scores across every baseline area
- 34% increased school attendance within 4 months
Now it's your turn to be part of this success story.
Strengthening people, sparking community and shifting power in Coventry and beyond



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Public Affairs Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy and Public Affairs Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are seeking an experienced and highly motivated Policy and Public Affairs Manager to join our Research, Policy and Impact team.
Supporting the Head of Cancer Insight, you will continue to develop and deliver a policy and public affairs strategy, including influencing at a local, regional, and national level, with the aim of helping the charity achieve its strategy and bringing benefit to the people of Yorkshire. You will develop evidence-based policy reports and recommendations that can be used to influence a variety of audiences and project manage the development, delivery and evaluation of public affairs campaigns and events. As Policy and Public Affairs Manager, you will also act as a source of expertise across the organisation and externally on key policy areas and the wider policy environment.
Specifically, you will:
Influencing
· Support the further development, refinement and delivery of the charity’s influencing strategy and impact evaluation process, in line with the charity’s own strategic ambitions.
· Lead the development of insightful written materials and reports to aid influencing.
· Lead the charity’s response to regional and national consultations relevant to cancer in Yorkshire, making a robust and evidence-based case for the charity’s position.
· Oversee the continued growth of the charity’s political monitoring work and ensure the effective pursuit of every opportunity offered.
· Engage with regional and national decision makers to influence policy-making for the benefit of people in Yorkshire and beyond.
· Grow relationships with key stakeholders across Yorkshire and beyond (such as DHSC, NHSE, Integrated Care Boards, Cancer Alliances, national policy groups, and other charities, to influence change based on policy recommendations.
Policy development
· Support the continued development of the policy production and dissemination process, including the policy development pathway, internal/external dissemination and impact evaluation.
· Lead the research, production and dissemination of high quality, evidence-based cancer-related policies and the strategic development of key policy recommendations.
· Oversee regular updates of existing policies and position statements, ensuring that topical policies are updated frequently.
· Ensure external insight is built into policies and policy development, such as gaining views from the Patient and Public Involvement Community, the inclusion of external patient and public contributors and endorsements from clinical and academic experts.
· Oversee work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence and are used correctly, and provide expert commentary on media stories.
· Act as a source of expertise on the charity’s cancer-related policies and position statements, both internally and externally. Undertake media interviews as required to communicate key messages with the public.
Campaigns and Events
· Project manage the development, delivery and evaluation of public affairs campaigns, in collaboration with the Brand and Relationships team where relevant, manage relationships with third parties to support campaign delivery where required.
· Lead the outreach and delivery of influencing events, including visits to charity-funded projects and party conference activity.
· Further develop and deliver of a strategy for growing and maintaining a handraiser supporter base, to enhance public affairs campaigns activity.
About You
To be considered for this role, you will need:
· To have a degree in a relevant subject area, for example public policy, public health, scientific, medical etc.
· To have substantial experience of writing influencing materials such as briefings, letters, blogs, campaign materials.
· To have substantial experience supporting the implementation of high impact campaigns that engage the public and are designed to influence. Experience of working on campaigns that encourage behaviour change.
· To have experience of evaluating campaigns, and assessing the impact of policy and public affairs activities.
· To have excellent Public Affairs experience including understanding of local, regional and national government, the current health policy landscape as well as knowledge of UK parliamentary processes along with a proven track-record of engaging politically to make change happen.
· To have substantial experience of developing evidence-based policies for a health focused organisation.
· To have substantial experience of communicating health policy positions to a variety of audiences including for influencing purposes.
· To have a good understanding of the health care system in England.
· To be a strategic thinker with strong analytical, judgement and decision-making skills.
· To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
· To be a pro-active and creative approach to policy work with an ability to identify and use external opportunities and a desire to succeed.
· To have excellent verbal, written communication and presentation skills with the ability to interpret complex information and communicate this to a range of audiences so it is clear and accessible.
· To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines with exceptional levels of accuracy maintained.
· To have strong management and leadership skills, with the ability to coach team members to encourage continued development and learning.
· To have strong networking, influencing and relationship management skills, with the ability to inspire and influence others, as well as the confidence and personal authority to work with external organisations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People,before 15 December 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us via our website.
The client requests no contact from agencies or media sales.
Sessional Youth Worker (Schools Programme)
Oasis@Knights (Streatham/Brixton Hill, South London)
Hours: 3 hours per week (term time only, times may vary)
Contract: Casual
Salary: £13.98 per hour
Want to join a Youth Centre offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth). In 2025 KYC is joining the Oasis family of charities and will be known as Oasis@Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.
We are seeking an experienced and passionate School Youth Worker to support our schools programme for Oasis@Knights. This is an opportunity to run engaging and informative group mentoring sessions for young people aged 10-11 in the Lambeth area. The successful candidate will be responsible for delivering these sessions, as well as liaising with local schools and promoting Knights Youth Centre to the wider community.
Key responsibilities will include:
1. To deliver group workshops, including games, discussions, as well as offering emotional and informative support for children aged 10-11.
2. To represent Knights Youth Centre with teachers, parents, partners, funders, and key agencies as necessary.
3. To develop strong, professional relationships with young people.
4. To build and maintain relationships with local schools, including school staff, teachers and occasionally parents.
5. To assist the Oasis KYC team in recording and measuring the impact services have on the young people. (Most significant change stories, Outcomes Star model or similar)
6. To support the team in ensuring services delivered are relevant and accessible.
7. To undertake any other tasks relevant to the post contained within the Centre’s Service plan or individual work plan.
8. To be sympathetic to the aims of Knights Youth Centre and to work within the professional boundaries and policies at Knights Youth Centre.
The successful post holder must have:
· Proven experience of working with young people in a youth club or school setting.
· Experience of running engaging workshops for young people, that promote life skills and positive wellbeing.
· Experience of working with SEN and at-risk young people
· An understanding of the challenges impacting families and young people in Lambeth
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Knowledge of safeguarding practices and experience working with young people in challenging environments.
· Strong verbal and written communication skills.
· Excellent time keeping.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Completed CV and Cover Letter should be returned by 9am Monday 8th December 2025.
Interviews will take place at the Youth Centre date: Friday 12th December 2025.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.
What You’ll Be Doing
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For
Our Complex Needs Practioner will have
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.
The client requests no contact from agencies or media sales.





