Hours: Full Time, 37.5 hours per week, Monday to Friday (ability to work outside of `core` hours, including before and after school)

Location: Roundwood School and Community Centre, Harlesden, London. Travel across the borough of Brent as required

Role Overview

This is an exciting role for an experienced Family Support Worker who is passionate about helping children and families achieve their full potential.

You will be joining the UP Team as well as playing a key role in the team at Roundwood, they are both utterly committed to transforming life chances of children through preventative work that supports children with social, emotional and mental health needs. 

You will hold a caseload of children and families with complex, multiple needs, working within the School and in families’ homes to support increased school attendance, reduce the likelihood of further educational and social exclusion, follow up on child protection matters, enable the family to access local support networks and build resilience and autonomy through parenting support (group and individual).

These children may be on the role of a mainstream school with the plan of a phased return, or they may be staying at Roundwood to complete the rest of their education, so interventions will need to be targeted and both short and longer-term.

You will be working alongside the dedicated Roundwood team, and in partnership with a number of agencies, in particular health and educational professionals, the Police, CAMHS, social care, housing services, substance misuse teams, domestic abuse teams, and other adult services.

How to Apply

Please visit our website to see a full job description and to make your application by submitting your CV along with a covering statement which clearly demonstrates how you meet the person specification (we will be reviewing shortlisted candidates closely against the person specification)

Closing date: 10am on 6th November 2020

Interviews will take place W/C 12th November 2020 either via zoom or in person

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)

Our children and families and staff come from a wide range of backgrounds and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community. We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background.

For further information or if you require any reasonable adjustments at any stage of the application process, please contact HR

2 x Support Worker – Shore House Ref: 820

Permanent

Salary: £24,454 per annum + £1,469 per annum Anti-Social Hours Enhancement

Full time: 37 hours per week (average over a 6-week rolling rota, including evenings (until 10.30pm), weekends and daytime hours)

Based in Brighton

5.5% employer pension contribution (reviewed annually)

Annual leave entitlement starts at 25 working days per annum pro rata

We are seeking to appoint a support worker to join our innovative and dynamic service which provides accommodation and intensive one-to-one and group support to a diverse group of 20 people with mental health issues and complex needs.

The successful candidate will use psychologically informed ways of working to gain a greater understanding of the values and aspirations of each resident, and will provide support which is empathic, responsive and flexible to a varied range of individual motivation levels and aims.

You will be part of an experienced, knowledgeable and supportive team and benefit from a range of in-house and external training designed with a strong commitment to your personal development.

For full details and to apply please go to our website

Closing Date: 12 noon, Monday 9th November 2020

Interview Date: Tuesday 17th / Wednesday 18th November 2020

Recruiting for a Mental Health Recovery Worker to join our Mental Health service in Barnet!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead provisions 3 Recovery Houses, 24 hour/7 days a week support services, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The Recovery Houses are commissioned by The Barnet, Enfield and Haringey NHS Trust. Elysian House offers various interventions and treatments within the acute care pathway, working with clinical teams in Barnet to maintain and improve quality of life. Elysian House is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. Look Ahead works closely with the Crisis Resolution Home Treatment Team to target customer's needs and for successful discharges.

Job Overview:

You will understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery, you will also:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the Resettlement Worker to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project.
- To undertake any other duties consistent with the basic objectives and duties of this post

For more information or to apply please visit our website.

Fixed term contract until June 2021

Are you passionate about ending rough sleeping? 

About the role and what we’re looking for

Working as an Outreach Worker you are involved in making contact and rapid intervention with people sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.

We are looking for a highly motivated person who shares our ambition and has some experience of dealing directly with the public and/or customers in a busy service environment. Great communication skills and experience of working effectively with others are essential in this role. 

This role will suit someone with experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour. You will also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. If you have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills we want to hear from you.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 9 November 2020

Interview and assessments on: 17 November 2020

DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Our teams change people’s lives – could you?

Sense has fantastic opportunities for reliable and committed individuals to join our team as Support Workers based in Dereham. We currently have openings for full time or part time permanent contracts, so let us know what hours could suit you

You would be supporting our residents at either of our supported living sites in Dereham.  You will be required to provide personal care.  Our residents are active and enjoy walking, swimming, bowling and tending to the garen.  They are also supported on activity holidays.

About the role…

• As a Support Worker you will support and enable people to live the life they choose in a residential setting
• You will support individuals and encourage them to make choices, to express themselves and to develop independent living and life skills 
• Supporting people on trips to locations such as swimming pools, parks and shopping centres

In return we will offer you…

• £9.00 per hour
• Bespoke, rewarding career pathways
• The opportunity to work in a large, diverse and successful charity where you can develop your skills, knowledge and career in a supportive and flexible environment
• Group Personal Pension scheme
• Generous annual leave entitlement
• Comprehensive induction and commitment to ongoing training
• Enhanced disclosure cost covered

About you…

Experience is not required for these roles as we are able to support you and provide you with an excellent induction training program.  However, it is really important that you are able to demonstrate the right values and behaviours to enable you to make a difference to people’s lives. 

Flexibility is needed as working times do vary and will include bank holidays, evenings, weekends and sleep-ins.

Essential:
• An awareness of multi-sensory and complex needs
• Able to demonstrate that you possess the right values and behaviours to enable you to make a difference to people’s lives
• Flexibility, as working times do vary and may include weekends and evenings, we will however provide you with a rota in advance so you can plan your life accordingly

Desirable:
• BSL skills

About Sense…

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
Sense has a proven record of offering high quality, pioneering services. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
If you have any questions regarding this role, please contact the recruitment team.

To apply…

Please use the link below to complete your application. 
Managers will use your application to shortlist candidates in relation to the Personal Specification; therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines and job description (found at the base of this advert) before applying.
If you are a disabled candidate and require a hard copy pack or a different format, please contact the recruitment team as above.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.
As we say in our Equality and Diversity pledge, we want to ensure people are given the opportunity to realise their potential with us. So, if you have a disability which prevents you from driving but you are interested in a role where our advert says driving is required, please get in touch with us to discuss your application. We encourage you to apply for the role and we will try to make any adjustments to the role that may be possible.

No agency submissions, any submissions without prior authorisation from Sense will be treated as our own and as such no fee will be payable.

#INDEAST

We are looking for a creative and proactive individual who is experienced at working with boys and young men and building trust in the relationships. As the Adolescent Boys Outreach Worker you will play a crucial role in supporting children and young people who are dealing with the trauma of witnessing or experiencing domestic abuse.

As part of our passionate and committed team of approximately 30 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who’ve experienced domestic abuse.

Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

JOB PURPOSE

To work within the Children and Young People (CYP) team to deliver services relating to children and young people affected by domestic violence and abuse. 

To lead on a programme delivering one-to-one and group support to adolescent boys aged 11-24 across various locations in East Kent, including Canterbury, Ashford, Shepway and Swale. The programme focuses on the impact of domestic abuse and on understanding healthy relationships.

To work in collaboration with the CYP team and wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service delivery

• Facilitate and lead on a programme delivering targeted trauma informed support to adolescent boys in East Kent.
• Hold own caseload and show empathy and understanding in meeting the needs of the young people the Rising Sun supports.
• Work in a mentoring capacity with children and adolescents with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
• Work creatively and flexibly in offering a needs led approach to support a vulnerable and at times challenging client group.
• Help young people recognise and build on their strengths and abilities, while understanding the impact of trauma.
• Work holistically in recognising the needs of the family alongside the young person.
• Support and facilitate group programmes and activities in schools and in the community.
• Work flexibly with young people and meet with them in a variety of settings such as schools, colleges, family homes and community centres, depending on their needs.
• Offer support to young people face to face or remotely, via phone or video call, depending on the needs of the young people and current guidance around social distancing.
• Maintain up to date records and ensure, reports and evaluations are completed as required.
• As part of the CYP team, deliver workshops and training to external agencies and organisations to promote awareness of domestic abuse and share knowledge and learning.
• Attend meetings on behalf of the Rising Sun where necessary, promote multi-agency working and build positive working relationships with external partner agencies such as social care, early help, schools, police and health services.
• Work as part of a team, supporting colleagues and building positive working-relationships with team members.
• Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
• Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners.
• A good knowledge and understanding of using IT programmes such as Word and Excel.
• Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and  the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Be proactive and solution focussed while paying attention to detail.
• Participate in supervision, training and meetings as required.
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION  

Knowledge and qualifications

• A relevant qualification in working with children and young people (Desirable)
• A thorough understanding of violence against women and girls with a particular focus on domestic abuse (coercive control, sexual violence, so-called ‘honour- based violence’, forced marriage and FGM)
• Excellent understanding of the impact of domestic violence and trauma on children and young people, families and communities. 
• Thorough knowledge of safeguarding practice, procedures and legislation
• Good understanding of the operation of  the agencies working together to support young people, such as schools, social services, CAHMS etc.

Experience

• 2+ years’ relevant experience of working with young people, including adolescent boys
• Experience of working with adolescents boys who have experienced trauma (Desirable)
• Experience of facilitating group programmes and activities with children and adolescents
• Experience of advocating for the rights of survivors to access safety and freedom
• alongside partner agencies such as schools to facilitate this
• Experience of delivering training or presentations. (Desirable)
• Experience of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services. (Desirable)
• Experience of working for a charity or not for profit organisation. (Desirable)

Skills

• Excellent listening and communication skills with a wide range of people of all ages and backgrounds
• The ability to work well within a team and responsibly on own initiative
• Ability to maintain professional boundaries with clients and partner agencies.
• A flexible, proactive approach and a good ability to prioritise work.
• Good project and time management skills and the ability to work effectively under pressure and to deadlines.
• Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.

General

• Able to work co-operatively with colleagues, statutory and non-statutory agencies.
• Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
• A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
• Able to travel independently across East Kent to meet children and young people in their schools or another suitable location.
• Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.

Equal Opportunities Statement

Rising Sun values diversity and welcomes applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as BME, who are currently underrepresented at Rising Sun.

Recruiting for Support Workers to join our services across London!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Full time and part time roles available.

Look Ahead is a specialist housing association and provider of tailor-made care, support and accommodation services. We support thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives.

With over forty years in social care under our belt, we are experts through both practice and understanding. Today, we are proud to be the trusted partner of over 30 local authorities and health trusts, providing specialist support and care services for over 7,000 people every year with a wide range of needs, including:
- Mental health
- Learning disabilities
- Homelessness and complex needs
- Young people and care leavers

With over 100 local services and 1000 staff there are plenty of opportunities for growth within the organisation.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Accountabilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigne

Person Specification
Personal Attributes:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Relevant specialism experience

For the full job description, please visit the Look Ahead website.

Support Workers (3 Full Time Posts, 40 hours per week)

Support Worker - Enhanced Housing Management (1 Full Time Post, 40 Hours per week)

Salary -  £22,750 rising to £23,205 per annum

Location - London Borough of Tower Hamlets

We have exciting opportunities for 4 full-time Support Worker(s) within two of our homelessness services.  Providence House (2 FT Support Worker & 1 FT  Support Worker-Enhanced Housing Management vacancies) and Daniel Gilbert House (1 FT Support Worker vacancy) are two mixed gender hostels located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

PRHA hostels guarantee a fast paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

 To be successful in the role you must be able to:

• provide dynamic person-centered support to residents
• support residents to realise their goals
• work with stakeholders to ensure residents receive integrated healthcare and community services
• ensure at all times the environment is safe and welcoming for all
• work together in a team to deliver a psychologically informed environment

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  This award reflects staff feedback on their development and training opportunities, how they ae valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. 

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

Closing Date

Monday 2nd November  2020 11am.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Recruiting for Support Workers to join our services across the Home Counties!

Salary 19,344 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Full time and part time roles available.

Look Ahead is a specialist housing association and provider of tailor-made care, support and accommodation services. We support thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives.

With over forty years in social care under our belt, we are experts through both practice and understanding. Today, we are proud to be the trusted partner of over 30 local authorities and health trusts, providing specialist support and care services for over 7,000 people every year with a wide range of needs, including:
- Mental health
- Learning disabilities
- Homelessness and complex needs
- Young people and care leavers

With over 100 local services and 1000 staff there are plenty of opportunities for growth within the organisation. We have services in Berkshire, Buckinghamshire, Hertfordshire, Kent and Surrey.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Accountabilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification
Personal Attributes:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Relevant specialism experience

For the full job description, please visit the Look Ahead website.

Sales and Outreach Workers are the face of The Big Issue and work with the vendors to maximise their potential.

The Job

Your main responsibilities in this role will be executing and increasing sales and creating a positive environment for vendors to work in. You will be working one-on-one with vendors, actively recruiting new vendors, managing pitches and promoting good relations with the community where our vendors work. As a member of a small team, you will need to be proactive, organised, and have a non-judgemental attitude.

In addition to create a good working environment for the vendors, you will also be responsible for marketing The Big Issue within the local area and forming strong networks within the local community.

You must be proficient in Microsoft packages with good organisational skills and the ability to juggle and prioritise demands from different directions. An understanding of the practical and emotional needs of disadvantaged people and/or people facing poverty, and a commitment to the social objectives of The Big Issue is essential.

A full driving licence is desirable for this role but not essential

For a full job description including the summary of skills, qualities and experience required for the role please download from the link below.

If you think you have the skills and enthusiasm to take on this exciting role please click on Apply. You will be asked to complete a short application form and then upload your CV and a covering letter which should explain your interest and related skills for the role. 

Salary and Benefits

We offer 

• A salary commensurate with the third sector, which can be confirmed on request
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Incremental sick pay starting at 5 days per rolling year
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a Health Cashplan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment.

Workplace details

This role will be based at our Bristol office although you will need to travel within the Bristol area.

Closing Date: 26th October 2020

The Big Issue is striving towards Equal Opportunities

We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

The Big Issue thanks all applicants for their interest and will reply only to those invited for interview.

Recruiting for a Specialist Mental Health Recovery Worker to join our Mental Health Service in Haringey!

£22,418 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead Provide 3 Recovery Houses, 24 hour/7 days a week, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The service offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The service is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. The successful applicant will be based at Fortis Green (Haringey Recovery House). This role has shift work and will require occasional sleep ins.

Job overview:
As a Specialist Mental Health Recovery Worker you will require either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. You will:
- Understand the concept of Recovery and apply those principals to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:
- To carry out person centred assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
- To liaise with the CRHTT and work collaboratively to ensure that full information is given to enable a robust assessment of service-users
- To ensure recovery focused support plans are reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery with an attitude of 'positive risk taking'
- Undertake key working responsibilities for a caseload assigned by the Team Leader / Contract Manager
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within a given service timeframe
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Provide structured support and guidance to other front line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum
- Fully liaise with Mental Health professionals, including the CRHTT maintaining excellent relationships with them
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights
- Knowledge and practical experience of using person centred tools to support recovery and development of service-users
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Empower service-users to ensure they receive the service and benefits they are entitled to.
- Undertake administrative work and keep accurate and comprehensive service-user records to professional standards
- To adhere to Look Ahead's Policies and Procedures
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met
- To maintain good relationships with all involved professionals and agencies

Skills, Knowledge and Experience:
Essential:
- At least an NVQ Level 3 in Health & Social care, or equivalent
- Minimum of 3 years experience in working in mental health or other specialist social care services
- Demonstrable experience of support work with people with mental health related support needs

For the full job description, please visit the Look Ahead website.

Do you want to work in a role where you will support an end to rough sleeping? 

About the role

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you are involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.

What we’re looking for

We are looking for highly motivated people who share our ambition:

• Some experience of dealing directly with the public and/or customers in a busy service environment.
• Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour.
• Great communication skills and experience of working effectively with others.
• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.

Due to Ealing’s demographics and geography, language skills in Polish, Punjabi or Hindi would be a distinct advantage, as would a valid driving license. However, these are not essential.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to St Mungo's careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on Monday 26 October 2020

Interview and assessments on:  Tuesday 3 or Wednesday 4 November 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for three Support Workers to join our Young People and Care Leavers Service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Mile End Young People Services consists of four accommodation-based services, plus visiting and floating support. Jeremiah House is a standalone scheme for nine young people leaving care, while Mile End Road, with 16 units, provides a first stage response for young people with a range of complex needs. Both offer 24/7 support. Whitehorse Lane and Brokesley Street are designed for a lower level service, and Powesland Court offers three units of self-contained accommodation as a further step down

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. They will be people who are resilient, reliable and able to work under pressure.

Key Accountabilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specificiation:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with young people

For the full job description, please visit the Look Ahead website.

Recruiting a Support Worker to join our Young Peoples service in Windor and Maidenhead!

£21,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working.

Wellesley House is a supported housing service in Windsor, Berkshire which houses 17 homeless families with children for up to 2 years. Our accommodation is spacious, self contained, modern and include on site laundry facilities, a TV lounge, playroom and large private garden. Staff work closely with customers to help them to identify and address their support needs and provide them with practical and emotional support to maintain their tenancies, access opportunities such as training and employment and maximise their income by ensuring they are accessing financial help they are entitled to. We build on customers' life skills to enable them to lead independent, fulfilled lives. All referrals are received from the Royal Borough of Windsor and Maidenhead housing team.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a rota basis of 8am-4pm or 10am-6pm and alternate weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.