Bid Development Officer Jobs

Education should be the means to break the link between demographics and destiny. Yet every week 109 children in England – equivalent to three full classrooms – are asked to leave their schools and never come back, with disastrous personal and societal consequences. The Difference, a young education charity, was founded to change the story on this lost learning. It exists to build the status and expertise of teachers working with vulnerable children, particularly those who are excluded from mainstream schools.

By 2030, The Difference want rates of exclusion and absence to be falling nationally and for schools to be better equipped to support all children, including those who may be vulnerable.

The organisation was born out of a year of research into school exclusions with think-tank IPPR. This research identified a lack of inclusion expertise in schools and proposed a new leadership development programme to fill this gap. In 2018, The Difference founder Kiran hired the team who took this idea from concept to reality, beginning work with our first schools.

The Difference is now a 22-strong team delivering multiple school leadership programmes, alongside a growing research and policy arm. The team is supported by our Youth Advisory Board, made up of young people who have experienced exclusion and who provide their expertise and insights on how school inclusion work should be done. This work is needed more than ever. Effects of COVID-19, coupled with the spiralling cost of living, have substantially increased levels of vulnerability. Schools serving excluded pupils face under-funding. The Difference has had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and grow our capacity to lower exclusions across England.

Our first permanent Head of Fundraising will drive the growth and sustainability of our fundraising function. Having proved the impact on exclusions via our programmes, you will help us generate the income to scale this success across the country. We need an expert fundraiser to support this journey. Join us.

Key Responsibilities

• Drive the delivery of a new fundraising strategy for The Difference, motivating and involving key members of the team, particularly the Development and Impact Manager.
• Build and manage a dynamic portfolio of around 20-30 major individual prospects and donors with capacity to give £50k+, working with key stakeholders to solicit and close asks.
• Grow overall fundraised income from £1.25m to £1.9m annually in next 3 years.
• Write and submit funding proposals to major donors, trusts and foundations, and corporate supporters.
• Support the creation of engaging content from our impact data and case studies, for The Difference’s website and social media that could lead to online fundraising, including feeding into writing press releases as required.
• Build relationships with major trusts/foundations, donors or companies to secure 5 and 6 figure income
• Plan and deliver fundraising outreach to build out our list of fundraising pipeline.

Person Specification

• High-value fundraising expertise – major donor fundraising is essential, with one or both of corporate and trusts experience desirable
• A strategic thinker, able to develop, implement and adapt a fundraising strategy
• Expert at influencing and relationship-led in approach
• Entrepreneurial in approach
• Organised and an expert project manager
• Clear and concise in communication style
• Ability to represent The Difference and articulate its values with confidence

Benefits

• 6% employer pension contribution
• 25 days annual leave
• Enhanced sick leave and compassionate leave
• Enhanced maternity & adoption pay

We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally. 

As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.

You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy. 

Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.

You will report to St Germain’s Wellbeing Board of Trustees.

We are seeking a skilled and dedicated individuals to join our fundraising team as a Trusts and Foundations Fundraising Officer. In this role, you will play a vital role in researching and applying to grant applications in order to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Trusts and Foundations Fundraising Officer, you will be responsible for maximising income from Trusts and Foundations in order to support SHP’s charitable activities. Working closely with the Head of Fundraising and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful Trusts and Foundations portfolio by focusing on:

• Maximising income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted fundraising.
• Working strategically to build high-impact, high-value relationships with grant funders as well as managing relationships with existing donors.
• Collaborating with teams across the organisation to create compelling fundraising proposals and produce high-quality reports and budgets.
• Proactively maintaining excellent knowledge of Trusts and Statutory fundraising practices in the sector.

Please note the role will follow a hybrid working model, with some days working in our head office in Kings Cross, with ample opportunity to work from home. 

About you: 

• Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Experience of writing bids or applications including any key successes.
• Experience working with other internal departments to maximise collaboration and impact between the teams.
• Experience building and managing relationships with external funders, including in depth research of funders. 

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Important info:

Closing Date: Sunday 5th May at midnight

Interview Date: Week commencing 13th May Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

The mental health agenda has never been more important. Havant and East Hants Mind’s impact has never been greater.

We have undergone a period of significant growth and innovation, because of this it’s an exciting time to play a leading role in delivering Havant Mind’s strategic goals.

We are looking for a candidate that is a compassionate and authentic individual and highly skilled in strategic and financial leadership, organisational development and negotiating at local, regional and national level.

With the retirement of our CEO after 30 years, it is vitally important to recruit someone not only with the right skills and experience. But also, the right personal characteristics to get the most out of the existing senior leadership team who have been fully empowered to deliver the service development and growth and can provide continuity and such a time of significant transition in leadership.

If you think you can achieve the impact, we’re looking for we would love to hear from you. 

To apply, please complete a HEH Mind application form which should address the Job Description and outline your suitability for the role. Application forms can be found on our site easthantsmind .org

Clearly state your address, e-mail address, telephone number and whether you have a driving license and access to a vehicle.Please return applications to the HR lead. 

Note CVs will not be accepted and the application form (along with our equal opportunities monitoring form) must be returned via our HR department.

CEO Job Description

Job title: Chief Executive Officer (CEO)

Salary: £60,000 per annum

Hours: 37

Location: This role is a hybrid role, home and Havant based, with some occasional travel across Hampshire.

Accountable to:Chair and Board of Trustees of HEH Mind

Direct Reports: Deputy CEO, Business Development Manger and Finance 

Key Relationships: Chair, Trustees, Senior Leadership Team

Job Summary

The role of the Chief Executive Officer (CEO) is to provide leadership, strategic direction for HEH Mind. Demonstrating commitment to our values at all times.

Key areas of responsibility:

- To provide strategic, values based leadership of HEH Mind and delivery of strategic objectives

- Overall responsibility for the strategic and financial management of the organisation

- To ensure that Havant and East Hant’s Mind’s values, objectives and policies meet the needs of people experiencing mental health problems

- Act as an effective ambassador for Havant and East Hants Mind’s work in the local community and build support for the work it does

- Overall responsibility for ensuring that the resources of HEH Mind are managed effectively, according to legal requirements and agreed quality standards

- To provide clear, empowering and inspirational leadership to the Senior Management Team

Main Duties and Responsibilities

External relationships

To promote the organisation as an external ambassador, developing its public profile and brand in a way that:

- Develops and maintains constructive and high-value alliances, partnerships and networks with all principal stakeholders and supporters and with National Mind

- Encourages, supports and secures opportunities for financial sustainability, growth, and the promotion of the role of Havant and East Hants Mind externally

- Maximises our connections with the aim of maintaining and / or growing our funding base.

Seek out and develop effective networks with all principal supporters and stakeholders, ensuring Havant and East Hants Mind is presented in an appropriate and professional manner.

- Maintain the organisation’s commitments as a member of the National Mind network and ensure that we maximise the benefits of membership by working closely with the network.

Leading and Managing an Effective, Sustainable Organisation

- Ensure Havant and East Hants Mind’s Mission, Vision and Values are communicated clearly and are applied consistently.

- Provide leadership, management and administration of the organisation in the execution of the strategic plans and policies.

- Develop and maintain an organisational culture of innovation, positive risk taking and employee empowerment.

Inspire and lead staff to develop and deliver innovative and effective mental health care.

- Ensure Havant and East Hants Mind has the resources (human, material and financial) to operate as efficiently as possible

- Ensure there are processes in place to maximise the potential of staff and volunteers.

- Ensure that the organisation is responsive to the needs of people with mental health problems, and that they have a voice in how it is run.

Oversee the development of business plans and budgets that allow the delivery of sustainable, high-quality services which are rooted in the community and have a focus on recovery

Financial leadership and management

- To be responsible for the overall financial health of the organisation, ensuring that appropriate budgets are prepared, approved, monitored and controlled and holding accountability for co-ordinating the work of the management team on funding bids.

- Ensure programmes and projects are developed and operated within agreed budget parameters

- To work with the organisation’s appointed accountants to ensure best practice in all areas of financial management and compliance

- To improve current funding levels to consolidate and/or expand the organisation; working collaboratively with the Deputy CEO and Business Development Manager.

Strategic Leadership & working with the Board of Trustees

- To support and advise the Board in setting vision and developing strategic plans, providing the strategic context in terms of mental health, health and social care policy and practice, and funding options.

- Provide Trustees with an annual strategic/business plan; to lead the strategic planning process, developing and implementing a strategic plan for the organisation with the assistance of staff and volunteers, including financial, funding and human resources strategies.

- Ensure a long-term strategy is in place to guide Havant and East Hant’s Mind in achieving its objectives.

- Work with the Chair of Trustees to ensure that governance structures are appropriate, and that the Board and its Sub Committees are supported to have effective oversight of the organisation.

- Support the Chair of Trustees in ensuring the continued engagement of all Trustees.

- Advise the Board of Trustees on fulfilling their governance responsibilities.

- Produce reports as required by the Chair of Trustees.

- Develop policy proposals for discussion and decision by the Board of Trustees.

Legal compliance and quality

- To ensure that appropriate safeguarding and compliance systems are in place to meet the requirements of commissioners, Charity Commission, National Mind and other quality assurance bodies.

- To ensure that Havant and East Hants Mind meets its constitutional and legal responsibilities and that it has the necessary resources (human, material, financial) to meet its obligations and to operate effectively.

- To develop, implement and manage systems for setting and meeting quality standards throughout Havant and East Hants Mind’s services, projects and processes.

- Ensure senior colleagues and Trustees are updated on commissioning, policy and other changes that affect the business and service delivery.

- Liaise and negotiate with representatives of statutory bodies as required.

- Ensure the organisation discharges its constitutional and legal obligations in relation to charity, employment and other relevant legislation.

- Lead on quality assurance processes in relevant areas, including Mind Quality Mark

We are currently finalising our next Forward Plan, with an ambition to create an inclusive, vibrant community, committed to everyone having a fair chance to discover who they are and what they can become.  We currently work with children and young people aged 5 to 30. 

Our priority programmes include support coaching for young people, community activity sessions, sustaining our accommodation provision for vulnerable young adults and establishing how we can best support more young people on the homelessness pathway.  We have some great spaces that are in need of development, and we expect that both capital and revenue funding will be included in your workload. We also look for smaller grants during the course of the year, including for food for our residents and supplies for our art groups, and we hope to recruit volunteers to assist with the smaller and less complex bids. 

You would – for now – be our only Grants Officer, so should be familiar with the whole cycle of applications and monitoring and able to work reasonably independently.  This is a fabulous opportunity to make your mark on young lives in Doncaster and take our fundraising to the next level. 

Main Responsibilities

To work delegated idea notes into fundable project profiles, each with a clear and compelling case for support.

To create a clear and compelling case for support for unrestricted grants income.

To agree full cost recovery arrangements with the Chief Executive.

To be responsible for an assigned portfolio of trusts, foundations and similar, developing knowledge of, and relationships with, those funders.

To make strong applications to funders within the assigned portfolio, matching YMCA Doncaster’s agreed cases for support with funders’ interests and requirements.

To work to regularly reviewed and achievable targets.

To prepare and give presentations, maintain ongoing contact and host trustee or representative visits where required as part of an application process. 

To devise efficient evaluation and monitoring systems which meet funder requirements.

To oversee the accurate completion of returns and reports, ensuring that funders are satisfied and funding continues.

To keep comprehensive records, in an agreed format, from initial contact with a potential funder through to either the rejection correspondence or the funding agreement and subsequent monitoring and evaluation.

To supervise / oversee grants volunteers and less experienced staff applying for smaller grants. 

To comply with fundraising and other legislation relevant to the role.

To recommend updates to the Fundraising Policy in accordance with changes to legislation or operating practice.

To report to the Chief Executive monthly in the required format.

To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others.

Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.

This is a great senior management role for someone eager to make a significant difference to an amazing arts and mental health charity. Our team expertise is in the field of youth work, therapeutic arts, mental health and community development.

We are looking for someone with a flexible and creative approach who is open and proactive in working with external partners to deliver high-quality work for the community.

Using the resources we have and the new ones we'll be creating, you will bring your own skills, creativity and passion, to make your own mark. 

If you are that person, then we can offer you an outstanding opportunity to develop your career whilst making the Ark-T Centre a beacon of excellence, ensuring a better, brighter and more prosoerous future for all those in Oxford and the wider community.

Specific Duties:

Strategic Planning and Development

Alongside the Board of Trustees and the Senior Management Team:

• Monitoring and updating the Business Plan
• Developing and implementing a financial strategy for the Business Plan
• Oversight and updating of organisational Theory of Change, ensuring KPIs for all programmes are in line with our vision and mission, and are achievable as well as ambitious
• Continued development and monitoring of the new Community Hub Programme in partnership with other local strategic partnerships
• Prioritising the articulation and communication of the Ark-T methodology and approaches to using the arts for improved wellbeing and mental health across our programmes and sharing best practice across the team
• Prioritising the reach and engagement of Ark-T programmes to a larger and more diverse audience representative of our surrounding communities
• Recruiting an increasingly diverse team of Trustees with the skills, contacts and time to contribute effectively to the running of the charity

Management of Staff, Freelancers and Volunteers

• Recruiting key staff and others.
• Leading, managing and developing direct reports and supporting them in managing their key workers – staff, freelancers and volunteers.
• Ensuring that processes for the recruitment and management of volunteers are developed and maintained
• Liaising with external HR consultants to update procedure and processes appropriately and managing staffing matters arising
• Enabling a safe, stimulating and supportive workplace where teams and activities can flourish and work standards and practices are maintained.
• Taking steps to ensure that staff and freelancers attain high standards of work.
• Ensuring that staff have, or can develop, the skills and abilities they need to carry out their jobs competently, safely and effectively.
• Maintaining and updating safeguarding standards and procedures and working with staff to ensure that staff and users are, and feel, safe.
• Acting as one of the two Safeguarding Leads for the charity and managing concerns from staff, users and visitors to the centres.

Finance & Fundraising

• Researching and writing funding bids to secure both restricted and unrestricted funds
• Exploring other possible sources of funding for programmes and core costs, including individual donors, corporate sponsorship and commercial opportunities.
• Working with the  Finance Manager, Treasurer, and external
Bookkeeper, including using Xero software, to monitor the finances of the charity to ensure that sufficient funds are attracted to run planned programmes, meet the commitments of the charity within agreed budgets, and produce regular reports.
• Maintaining adequate reserves for the charity in line with policy.
• Preparing the annual report and accounts for submission to the Charity Commission to be independently examined alongside the Chair and the Bookkeeper.

Management of the Buildings

• Overseeing relationship with Landlords and tenancy agreements
• Managing Centre Manager to ensure efficient and cost-effective operations.

Partnerships & Representing the organisation

• Represent Ark-T as a leader in arts for improved mental health and wellbeing, driving change, particularly diversity and inclusion through influencing and contributing to the key meetings.
• Maintaining relationships and strategic partnership agreements with OX4 Food Crew Alliance, Oxford Community Action, Donnington Doorstep, Safe! and Waste2Taste.

Communications

• Overseeing the marketing and communications for Ark-T.
• Ensuring that key stakeholders are kept informed of the progress of the charity,
including the publication of an organisational wide impact report in 2024.

Job Description

The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.

This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.

This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.

This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.

This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.

The post holder will:

• Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
• Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
• Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
• Undertake casework and provide expert advice for the team on all aspects of Advice
• Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
• Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
• Lead on insights work relating to retention, wellbeing and support
• Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
• Support elected officers to deliver on campaigning priorities
• Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
• Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
• Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.

Key Areas

• Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
• Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
• Develop succession plans and identify training and development opportunities within the team
• Be accountable for the quality of outputs of the team
• Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
• Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
• To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
• Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.

Strategic Development

• Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
• Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
• Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
• Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
• Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.

Monitoring and Evaluation

• Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
• Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
• Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
• Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
• Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
• Prepare materials to apply for any relevant quality mark accreditations for the service.

Budget and Financial Management

• Manage a budget relating to Advocacy and Policy including any restricted funds.
• Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
• Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
• Review and provide narrative for scrutiny at monthly management meetings with the Finance Team

Stakeholder management

• Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
• Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
• Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
• Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
• Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.

Personal Specification

Essential Experience

• Line management experience
• Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
• Experience of leading a multi-functional team
• Experience of mentoring coaching staff/elected officers
• Experience of developing operational policies and procedures
• Experience of budget management, project management, and operational management
• Experience of working with a range of stakeholders and partnership working or strategic networking

Essential Skills and Abilities

• Ability to work with and lead a high performing team
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
• IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
• Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
• Ability to write strategies and be able to effectively communicate vision and mission
• Ability to stay focused and efficient in the face on changing priorities
• Track record of successfully developing and implementing projects and operational change
• Able to draft policies and procures with an eye for detail and accuracy

Essential Knowledge

• Awareness of current issues within the higher education sector
• Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
• Knowledge of relevant health and safety legislation
• Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
• Knowledge of providing 121 support

Education/Training

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.

Personal Attributes and other requirements

• Able to travel within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary.
• Works well in a team with a flexible approach to work
• Be eligible for a DBS check if needed
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of GSU.

Desirable other requirements

• Visionary, creative, and innovative strategist
• A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
• Empowering, authentic leader with high levels of emotional intelligence

About the role

Action for Carers works across Surrey to support unpaid carers who are caring for a relative, partner or friend who is ill, has a disability or poor mental health and could not cope without this support.

We provide support by phone, on-line, through face-to-face meetings, support groups, in hospitals and through workshops. We help with information and advice, advocacy, practical guidance on moving and handling, and provide access to a range of free resources. We also support young carers by putting on activities to provide time out from their caring role and meet young people in a similar position as well as tailored one-to-one help.

We are seeking a highly motivated and experienced senior leader to fulfil this newly created role. The Chief Operating Officer will play a pivotal role in operationalising our revised strategy, ensuring the effective implementation of our services, leading our front-line delivery teams, and ensuring high standards of service delivery. This role will deputise for the CEO in their absence.

We provide a Surrey wide service and whilst this role will be based at our offices in Burpham, Guildford, the postholder will work across Surrey to engage with our service users, statutory and charity partners and our people.

Key responsibilities

Full duties are included in the job outline, key responsibilities include:

• Leadership: Provide organisational leadership and direction with line management responsibility for front-line services and contract delivery. Model a coaching and developmental approach to leadership across the organisation.
• Delivering Strategy: Lead the operationalisation of our strategy, working with senior managers to develop plans and deliver change.
• Contract Management: Lead on contract management meetings with funders and commissioners, performance reporting and quality improvement.
• Performance Monitoring: Develop performance metrics to monitor the effectiveness of service delivery and work with senior managers address areas for improvement.
• Business Development: Identify opportunities to develop new services and diversify income, support the CEO and SMT on preparation of tender responses and actively contribute to fundraising strategy.
• Quality, Safeguarding and Safety: Work with senior managers to ensure that systems, processes and services are designed and implemented with quality, safeguarding and safety embedded.
• Resource Allocation: Manage resources effectively to optimise service delivery, including workforce and budget.

About you

We are looking for applicants with:

• Commitment and interest in our mission and values.
• Senior leadership experience of operational delivery ideally in the not-for-profit sector. Experience of leading services in the social care sector is beneficial but not essential.
• Proven track record in improving service delivery and implementing quality assurance systems.
• Proven experience of managing managers, with the ability to build, inspire and motivate teams.
• Excellent communication and interpersonal skills, with a track record of building effective relationships with a diverse range of stakeholders and a dispersed workforce.
• Demonstrable experience in successfully managing publicly funded contracts (pref. £1m+ value) and working with commissioners, including the related budgeting, monitoring and reporting.
• Experience of designing and developing programmes to meet new and emerging needs.
• An entrepreneurial approach to developing new business, diversifying income and expanding services.
• Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.
• Excellent written and verbal communication skills with ability to deliver information to colleagues clearly and accurately.

About us

We are a committed, local charity determined to make a difference to young and adult carers across Surrey. Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave.  We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.

About you

We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.

You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.

You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.

About the role

Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:

• Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
• Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
• Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
• Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.

 To find out more about the role, please download the job description and job pack.

If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).

Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.

You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.

In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.

This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.

Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.

 If you have any further questions please email recruitment or visit our website for more information about our services. 

Do you want to make a lasting impact on the lives of young people in London? London Youth is seeking an experienced Head of Trusts and Foundations to play a vital role in their mission to support young people and youth organisations to become the best they can be.

For over 135 years, London Youth has played a unique role in igniting the potential in young Londoners. The charity’s vision is that all young Londoners grow up healthy, able to express themselves, navigate a fulfilling career and make a positive contribution in their communities. Because good youth work works. Last year alone, more than 600,000 young individuals were supported through their expansive network of members. They are dedicated to creating opportunities and fostering growth through their wide range of transformative programmes in sports development, employability, youth action and involvement, arts, and outdoor education.

It has been an exciting period of change for London Youth. Last year, the organisation made an internal appointment of a new CEO and they have recently appointed a new Director of Fundraising and Communications to lead the team to meet their ambitious growth plans.

As the Head of Trusts and Foundations, you will lead their impressive trusts, foundations, and statutory income streams which generates over £3 million annually. We’re seeking a driven, tenacious individual with a track record of securing 6- and 7-figure gifts to lead the growth-focused team.

You will work closely with the Delivery Directorate who lead on grant management and reporting. With a fundraising-positive approach from the department, you will work collaboratively with them to identify funding opportunities and to deliver excellent stewardship.

As Head of Trusts and Foundations, you will:

• Lead on the planning and delivery of the trusts, foundations and statutory strategy to grow both restricted and unrestricted income
• Develop and oversee a portfolio and pipeline of high value trusts, foundations and statutory funders
• Write compelling funding proposals to engage new donors to give at the 6- and 7-figure level to ensure long term growth and sustainability
• Work collaboratively with the delivery teams to ensure effective grant management, stewardship and reporting for funders
• Work closely with the delivery teams to develop new projects and cases for support, and refine existing projects to meet the emerging needs of beneficiaries
• Develop engagement opportunities for prospective and warm funders to bring them closer to London Youth’s mission
• Provide management and direction for the team – including two Trusts and Foundations Managers

Ideal skills and experience: 

• Proven success of securing 6 and 7-figure gifts from a range of trusts, foundations and statutory funders
• Superb writing skills to convey need and impact across bids, applications, cases for support and pitches
• Demonstrable experience of growing income streams
• Exceptional interpersonal skills, and able to influence/persuade a wide range of stakeholders
• Proven ability to facilitate cross-team working and forge effective working relationships with services teams
• Ability to lead, motivate and develop a team
• Alignment with London Youth’s new organisational values: Ambition, Collaboration, Inclusivity, and Accountability

Benefits include:

• 28 days per year plus bank holidays and 3 closure days in December
• 4% employer pension contribution (where employees make an additional voluntary contribution, employer contribution increases to 5%)
• Cash Health Plan
• Enhanced maternity and paternity leave
• Employee Assistance Programme (for you and your family)
• Volunteering days

Who we are

The National Autistic Society is the UK’s leading charity for the 700,000 autistic people and their families in the UK. We are here to transform lives and change attitudes to help create a society that works for autistic people.

Who we are looking for

The National Autistic Society is seeking a passionate and experienced Senior Philanthropy Officer (Research) to contribute to the high-performing Philanthropy Team in the Fundraising and Supporter Relations department. The role offers an eclectic mix of responsibilities including an established portfolio of mid- and high-value major donors and small trusts and foundations. You will contribute to an ambitious yet exciting income target through both new business and account management responsibilities. Other responsibilities include leading on prospect research for the Philanthropy Team and supporting the Senior Philanthropy Manager and Special Events Manager on a small portfolio of high value events.

Experience and skills required

For a full list of the skills and experience needed for this role, please refer to the full job description.

• At least two years’ experience in the fundraising sector (essential)
• Relevant experience of trust and statutory fundraising and /or experience of major donor fundraising (essential)
• Proven track record of raising income to target (essential)
• Experience of leading on funding bids (essential)
• Experiencing of writing compelling reports and updates to donors (essential)
• Experience of securing five or six figure gifts (desirable)
• Experience of devising and maintaining budgets (desirable)
• Educated to a degree level (desirable)
• The ability to communicate confidently with individuals at all levels (essential)
• Excellent written and verbal communication skills, able to inspire through developing compelling cases for support (essential)
• Excellent time management skills with the ability to prioritise workload, deal with conflicting demands and meet tight deadlines and KPIs (essential)
• Creative and energetic (essential)
• Proficient in Microsoft Office (essential)
• Experience of Raiser’s Edge (desirable)
• Knowledge and understanding of autism (desirable)

Where and when you will be working

This is a full-time role (35 hours per week) based in our Head Office in London (Shoreditch) with the opportunity to work from home three or four days per week.

What we can offer you

• Comprehensive onboarding and induction process with excellent training and development opportunities, including autism-specific training.
• Supportive and effective line management and team working environment.
• Online staff discount and benefit scheme.
• Pension scheme.
• 25 days annual leave (plus eight bank holidays, one celebration day and five ‘wellbeing days’ to be taken when needed).
• £33,000 a year salary

Application process

Please apply online by clicking the ‘apply’ button below. We will be reviewing applications on an ongoing basis before the closing date of 28th April 2024 and interviews will be held on the 7th and 8th May 2024.

We are an equal opportunities employer.

** Please note that we may close the job early in the event of receiving a high number of applications.

JR007578

You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.

To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.

You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. 

This is a permanent full-time role requiring the post holder to work 37.5 hours per week. 

To apply please visit our website via the apply button. 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview. 

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Position: Press and Communications Officer (Wales)
FLUENT WELSH SPEAKER ESSENTIAL 
Hours: Part-time (21 hours a week)
Contract: Permanent
Location: Office-based in Cardiff, Wales (CF24) with flexibility to work remotely - and we will consider home-based applications.
Salary: £28,423 - £30,200 per annum FTE (£17,053.80 - £18,120 per annum actual) plus excellent benefits  
Salary Band: Band D1

About us 
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 
This is a brilliant opportunity to join our hardworking, creative and supportive MS Cymru team.

You’ll be communicating with both Welsh- and English-speaking audiences, and you must be a fluent Welsh speaker.

We’re looking for a tenacious, proactive Press and Communications Officer to join our team and help us meet our ambitious goals.

Crucially, you’ll promote and deliver media coverage/strategies to promote our work with a particular emphasis on promoting our fundraising, campaigning and service activity.

You’ll also be our point of contact for media enquiries we receive. And you’ll support the development and delivery of our digital communications, ensuring we have a strong and representative social media presence.

The chosen candidate will have relevant experience (such as a press office, PR agency or journalism), and be comfortable managing competing priorities as part of a busy team. You’ll have excellent writing and communications skills in Welsh and English, and a positive attitude.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Please note this is a part-time role for 21 hours per week.
Closing date for applications: 9am on Tuesday 30 April 2024 
Please note the successful candidate will require a standard DBS check.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.