Business account manager jobs in Lambeth, greater london
How's your job search on our site?
Are you a finance professional looking for your next career opportunity?
Great Ormond Street Hospital Children's Charity (GOSH) is hiring for a Finance Business Partner to manage the accounts for our Fundraising department.
This is the ideal opportunity for someone with previous business partnering experience supporting relevant business area, to join a growing charity.
Salary
The salary for this position is £55,095 per annum and we operate a hybrid working policy of a minimum of 2 days in the office per week.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
As a Finance Business Partner, you will take on a varied role including:
- Managing the monthly management accounts process including month end reports, as well as gathering and analysing commentary from key stakeholders.
- Regularly forecasting and supporting with business planning. • Collaborating with internal stakeholders.
- Using financial analysis to help teams make informed decisions.
- Developing trend analysis to support forecasting.
- Engaging in the comprehensive design, development, and continuous maintenance of intricate financial models to facilitate strategic decision-making and ensure accuracy in financial forecasting.
Skills, Knowledge and Expertise
We’re looking for someone with:
- Previous experience working at Finance Business Partner level supporting either Fundraising or Marcomms departments (or both).
- Exceptional stakeholder management skills.
- Highly analytical with the ability to translate and present financial information to non-financial colleagues.
- Ability to undertake detailed analysis of financial data.
- Either part or fully qualified CCAB/CIMA.
DBS - note that a Basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
The Purple Elephant Project is looking for an experienced, values driven Finance Manager to join our team in Twickenham. We are a children’s mental health charity, supporting over 100 children and their families every week with therapeutic services, such as Play and Art therapy, across the London boroughs of Richmond, Hounslow and beyond. This is an exciting new opportunity to play a key role in a growing children's charity and to use your finance expertise to help us make a real difference to children and families.
Working closely with our CEO and Trustees, you'll take ownership of our financial management, including:
- Management accounts and financial reporting
- Budgeting, forecasting and cashflow
- Payroll and financial controls
- Business partnering and financial insight
- Improving systems and processes, including Xero
We're looking for someone with strong management accounting experience, excellent attention to detail and a proactive, collaborative approach. Charity experience and Xero knowledge are desirable.
As you will be expected to spend 50% of the time in our offices, you will need to live within close reach of our charity.
If you are looking for a meaningful, senior part-time role, where your expertise can directly support the wellbeing of children and families, we'd love to hear from you.
To support children to transform their lives through the provision of high-quality, accessible integrated therapy services
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.
In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029.
Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.
Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners.
Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.
Key responsibilities
New Business, Pipeline & Conversion
- Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
- Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
- Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
- Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.
Strategic Relationship Management & Growth
- Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
- Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
- Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
- Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
- Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.
Research, Insight & Pipeline Development
- Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
- Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
- Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
- Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
- Identify and escalate strategic, reputational or compliance risks associated with donors and partners.
Leadership and Team Performance
- Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
- Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
- Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
- Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
- Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.
Pro Bono, Events, Volunteering & Partnership Value
- Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.
Operational Excellence, Governance & Risk
- Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
- Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
- Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
- Identify and escalate strategic or reputational risks associated with prospective partnerships.
Cross-Organisational Leadership & Representation
- Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
- Contribute to organisational strategy, income planning, and senior leadership discussions.
- Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
- Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
- Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.
Strategic leadership
- Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
- Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
- Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
- Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
- Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
- Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
- Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.
Person specification
Essential:
Fundraising & new business leadership
- Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
- Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
- Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
- Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.
Senior stakeholder engagement
- Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
- Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
- Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.
Leadership & people management
- Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
- A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
- Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
- Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
- Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.
Strategic & intellectual capability
- Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
- Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
- Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.
Financial, operational & delivery capability
- Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
- Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
- Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
- Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.
Communication, values & ways of working
- Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
- Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
- A strong commitment to Impetus’ mission and to improving outcomes for young people.
- A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.
Desirable
- Experience working within venture philanthropy, impact investing, or systems-change funding models.
- Familiarity with private equity, professional services.
- Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
- Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
- Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 5th October 2026.
2nd Interviews will take place on w/c 12th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
- Produce management accounts, budgets, forecasts and financial reports.
- Monitor income, expenditure and cash flow.
- Oversee QuickBooks and the work of our Finance Administrator.
- Provide financial information for funders, the CEO and Trustees.
- Coordinate governance, compliance and risk-management processes.
- Oversee routine HR administration and work with our external HR advisers.
- Manage key suppliers, contracts, insurance and IT support.
- Line manage the Finance Administrator and work closely with the Office Administrator.
- Improve systems and help the charity work more efficiently.
About you
You will have:
- Strong charity finance or business-management experience.
- Practical experience of using QuickBooks and producing management reports.
- A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
- A good understanding of budgets, financial controls and reconciliations.
- Experience of governance, HR administration, contracts or office systems.
- Experience of supervising or managing staff.
- Excellent organisation, accuracy and attention to detail.
- The confidence to take ownership, work independently and communicate clearly.
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £38,000, with considerable flex depending on experience
- Full-Time permanent role (4 days per week considered)
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service. Please see our 'Work with us' pack for details of our other great benefits.
- Closing Date: 9aqm on Monday 14th September, though we interview on a rolling basis and may close the role early if we find the right candidate
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Corporate Partnerships Manager to join our small team at a critical growth point. We’re looking for someone to build and deliver on our Corporate Partnerships Strategy and lay the groundwork for long term, sustainable corporate income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in corporate partnerships. We’re looking for someone with strong account management and new business skills who can take our fledgling portfolio of corporate supporters and transform it into formal, long-term partnerships generating at least c.£400K by the end of the first 3 years.
You will have a demonstrable track record of securing and account managing five-six figure partnerships. You will have the ability to create propositions in collaboration with programmatic colleagues, and the confidence to pitch a compelling case for support to a range of senior corporate audiences. You will also have excellent communication skills both (written and verbal) and a keen eye for connecting a company’s objectives to the right opportunity at MRF. You will also have the commercial awareness to build partnerships that create genuine, shared value.
This is a partnerships role as much as a fundraising one. Alongside income, you will develop a suite of impactful corporate engagement opportunities and maximise the pro bono, skills and influence that the right partners can bring to our mission.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service.
• Annual leave buyback scheme, with the option to purchase up to 5 additional days.
• Employee pension scheme.
• £500 employee wellbeing budget.
We welcome applications from diverse range of applicants and actively welcome flexible working requests. Any requests would be on the understanding that this is a full-time position.
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role. Your application will be scored against these criteria.
Application closing date: Monday 14 September 2026 at 09.00.
There will be an initial interview held online during the week of 21 September 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Please ensure CV and Cover letters are no more than 2 x A4 sides each.
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Management Accountant to join our Finance team at Enable!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
- A variety of social and wellbeing activities and events each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
Reports to: Head of Finance
Based: Battersea Park
Salary: £40,000 to £43,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week
Role Overview:
The role will be carried out in the finance department, which is situated within Battersea Park. The role will be reporting to the Head of Finance. Regular duties would initially consist of, but not be limited to, the below. They will be reviewed on a regular basis to ensure they are in line with development needs.
Central Services ensuresthe company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
- Lead the monthly, quarterly and annual reporting processes, delivering to the agreed timetable.
- Line manage the Finance Officer, providing guidance, objective setting, appraisal and performance management.
- Prepare and post all month-end journals, including accruals, prepayments and payroll journals.
- Post deferred and accrued income entries in Sage Intacct in line with the organisation’s revenue recognition policy.
- Run monthly depreciation, post fixed asset journals and maintain the fixed asset register.
- Process internal and external recharges.
- Review the bank and credit card reconciliations prepared by the Finance Officer and the debtors control account reconciliation prepared by the Credit Controller.
- Check the trial balance against the management accounts and prepare management accounts narratives and variance commentary for review by the Head of Finance.
- Compile and analyse financial data to create accurate and timely reports for management review.
- Take responsibility for all balance sheet reconciliations other than the debtors control account (prepared by the Credit Controller) and the bank and credit card accounts (prepared by the Finance Officer), ensuring reconciling items are investigated and cleared promptly.
- Review payment runs prepared by the Finance Officer ahead of approval by the Head of Finance, deputising as approver in the Head of Finance’s absence.
- Approve routine accounts receivable credit notes in line with delegated authority; credit notes above the delegated threshold and all write-offs are approved by the Head of Finance.
- Support the Credit Controller with receivables adjustments, write-offs and account queries.
- Apply accounting policies in line with relevant accounting standards and ensure they are followed across the organisation, escalating any issues to the Head of Finance.
- Assist with the preparation of the annual financial statements under the Charities SORP (FRS 102).
- Support the annual audit, preparing working papers and responding to auditor queries.
- Prepare and submit ONS returns.
- Assist with the preparation of budgets, forecasts and cash flow forecasts.
- Business partner with cross-functional teams, providing financial expertise, guidance and training as required.
- Provide recommendations to minimise risk and improve financial performance: identify areas for improvement, propose solutions and implement agreed changes.
- Provide Sage Intacct training and support to non-finance users.
- Act as the first point of contact for junior members of staff with operational and technical queries.
Skills and Experience:
- Qualified Accountant - ACCA/ACA/CIMA.
- Experience operating at Management Accountant level within a charity or not-for-profit environment.
- Knowledge of relevant accounting systems. Strong IT literacy, Microsoft Excel in particular.
- Demonstrable experience of owning a month-end close and full balance sheet reconciliation cycle.
- Strong attention to detail and able to produce work to a high level of accuracy.
- Good problem-solving ability.
- Good written and verbal communication skills, including the ability to explain financial information to non-finance colleagues.
- Ability to prioritise and work independently to deadlines.
- Experience of Sage Intacct.
- Knowledge of the Charities SORP (FRS 102) and fund accounting.
- Experience of delivering system training to non-finance users.
- Experience of ONS or other statutory return submissions.
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
The Office & Facilities Manager will:
- Lead on day-to-day office operations and facilities management
- Line manage the reception/administrative team
- Ensure compliance with Health & Safety, GDPR, and organisational policies
- Maintain a safe, welcoming, and efficient environment for staff and survivors
The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.
Why Apply?
This is a fantastic development opportunity to:
- Step into a management position
- Expand your experience in facilities, compliance, and operations
- Play a key role in supporting safe and effective service delivery
- Contribute to an organisation making a meaningful difference
Who We’re Looking For
You can demonstrate:
- Experience in office and/or facilities management
- Strong organisational and administrative skills
- Confidence in managing systems, processes, and compliance
- Experience supervising or coordinating staff
- Knowledge of Health & Safety and data protection requirements
- A commitment to RCSL’s feminist ethos and survivor-centred approach
Key Responsibilities
- Manage office systems, processes, and administrative functions
- Oversee building maintenance, contractors, and facilities operations
- Lead on Health & Safety compliance, inspections, and reporting
- Support data protection compliance in line with GDPR
- Coordinate space planning, office upkeep, and service needs
- Line manage reception/admin staff, delegating workload and supporting performance
- Ensure the office environment reflects RCSL’s values and standards
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role
- Interview date(s): Rolling basis
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.
Financial control responsibility for accurate, complete, Charity SORP compliant balances in the balance sheet. Review of all monthly balance sheet reconciliations, completeness and of income and expenditure lines and controls accounts. This includes ownership of fixed assets register, KPIs for debtor and creditors aged balances, correct processing of taxes (PAYE/NI and VAT) and banking administration.
Responsible for administering the Procurement Policy and Delegation of Authority. Manage and delegate the financial systems. This includes all aspects of systems management, continuous development and full utilisation of the enterprise resource planning (ERP) cloud-based software. Lead and support system-led financial and procedural controls to elevate current practices to meet best practices in accounting and reporting as per IFRS102 and Charity SORP regulatory standards. The role includes change management and process embedding, upskilling end-users and improving user experience.
Business partner across internal and external stakeholders to ensure reporting requirements are met. Achieve high level of assurance and integrity in reports including interrogation and correction as required. Support variance analysis and commentaries on all levels of reporting.
Support finance colleagues in delivery of overall Finance objectives when required i.e. absence cover and deputise for the Head of Finance.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Tuesday 22nd September 11.30pm
- Interviews will take place w/c 28th September
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work where it matters most, achieve what matters more
Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.
We're looking for a talented Strategy Manager to help deliver our ambitious 2025–2030 strategy.
Working within our Transformation team, you'll lead high-impact projects, provide insight that drives decision-making, and partner with senior leaders to solve complex challenges. From developing business cases and strategic recommendations to analysing data and driving organisational improvement, you'll play a key role in shaping the future direction of the Trust.
This is a varied role that combines strategy, project delivery and data-led decision-making. You'll lead projects from concept to implementation, turning complex information into clear recommendations and ensuring initiatives deliver meaningful outcomes.
You'll work closely with senior stakeholders across the organisation, providing challenge, insight and support while helping to improve processes, drive performance and deliver our strategic priorities.
This role is a full time, all year-round role, mainly home-based working with travel to our head office in Birmingham and our academies as required. If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
About you
You're a commercially minded problem-solver with strong analytical skills and a track record of delivering projects in complex environments.
You'll be confident working with data, influencing senior stakeholders and managing multiple priorities. You have excellent communication skills, strong Excel and PowerPoint capability, and the ability to translate analysis into practical action.
Experience in strategy, consulting, transformation or organisational improvement would be advantageous, as would experience within education.
Why work for Ormiston?
Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.
We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.
Ormiston, where every member of staff enjoys…
- The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
- Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
- Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
- A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits
Benefits that care for you
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.
When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.
You will have access to an attractive benefits package including:
- 30 days annual leave (rising to 32 days after 5 years’ service)
- Generous pension and life cover
- Access to health and well-being programmes, including counselling service.
- Discounts on retail, travel, and leisure through our benefits platform.
- Free and confidential legal, tax and health 24/7 helpline.
- Cycle to work scheme.
- Automatic pay progression.
- Flexible working arrangements.
And much more as part of a leading multi-academy trust.
If you're excited by this opportunity but are considering a different way of working, such as a secondment or another flexible arrangement, we'd love to hear from you and discuss the possibilities.
The closing date for applications is 9am on 18 August with interviews taking place shortly after.
Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found. We encourage you to apply as soon as possible.
Team:Philanthropy & Partnerships
Location:Homebased with some travel for meetings & events
Work pattern:35 hours per week, Monday - Friday
Salary:Up to £49,149.84 per annum
Contract:Fixed term until 31st August 2027 with potential for extension
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Corporate Partnerships DevelopmentManager:
-
The Corporate Partnerships Development Manager will play a key role at Cats Protection by raising new and transformational funds in support of the organisation’s10 yearstrategicobjectives.
-
The role will lead the Corporate Partnerships new business team, to build profitable, multiyear relationships with companies, ensuring propositions are maximised and new partners onboarded to the highest standards
About the Corporate Partnerships team:
-
We sit within the Marketing & Income Generation directorate.
-
The corporate partnerships team is split between new business and account management, made up of driven,passionateand dynamic corporate fundraisers
-
We currently have a team of one full time and one part time Senior Corporate Partnerships Development Officers in new business. On account management side our team consist of a Corporate Partnerships Development Manager, Corporate Partnerships Account Manager and Corporate Partnerships Officer. This is in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team.
What we are looking for in our Corporate Partnerships DevelopmentManager:
-
Experience of leading fundraising teams to deliver and drive income and growth
-
Significant experienceof developing relationships and raising money fromnewbusinesses and other corporate organisations within a charity
-
A demonstrabletrack recordof delivering significant financial results against agreed targets and timescales.
-
Significant experienceof managing a diverse range of stakeholders and relationships at a variety of levels
-
Excellent organisational and planning skills with the ability to manage multiple conflicting priorities.
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service.
-
Salary Finance, which empowers you to take control of your financial wellbeing.
-
and much more, which you can learn about
Interested?Here’show to apply:
Application closing date: 31st August 2026
Virtual interview date: 7th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage presentation (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FitzRoy is looking for a proactive and driven Oliver McGowan Programme & Training Coordination Manager to develop, coordinate and grow our external Oliver McGowan Mandatory Training offer.
Using your excellent relationship-building skills, you will develop partnerships with commissioners and other organisations and identify strategies to help more customers access our training. You'll build strong relationships with new and existing customers, ensuring they receive an excellent experience from initial enquiry through to training delivery.
This is an exciting opportunity to shape a newly created role, identify new opportunities, improve the way we work and lead our Training Support Team in coordinating all of FitzRoy's training, while helping us reach more organisations and increase the impact of our Oliver McGowan programme.
Please note this is a remote role with occasional travel to Petersfield and other locations in the UK, so a Full Driving Licence and access to a vehicle is essential.
Unfortunately we are unable to offer sponsorship for this role.
This role is being offered on a Full Time basis or 30 hours per week (across 4 days) on a 12 month fixed term contract.
What you'll do
- Lead our dedicated Training Support Team, ensuring the smooth coordination of all internal and external training across FitzRoy - Not just our Oliver McGowan programme.
- Work closely with our inspirational Lived Experience Trainers and Administration team to support the successful delivery of the Oliver McGowan programme and our internal training courses in a timely and efficient way.
- Develop new business opportunities and build lasting relationships with commissioners, customers and partner organisations.
- Deliver an excellent customer experience from initial enquiry through to course completion.
- Monitor performance, income, customer feedback and quality standards to support continuous improvement.
- Ensure compliance with Oliver McGowan licensing requirements and contractual obligations.
About you
You’ll have
- Experience of building strong relationships with customers, commissioners or partner organisations.
- Passion for delivering an outstanding customer experience.
- Excellent communication skills, which can flex for the different needs of our team and customers
- Confident leadership skills, to support a small team, helping people to do their best work.
- Great IT skills to use Microsoft Office, our LMS and other digital systems to monitor performance and keep things running smoothly.
- Information analysis skills, to solve problems and identify opportunities for improvement and growth
- FitzRoy aligned values, committed to improving the lives of autistic people and people with a learning disability.
- Experience of working within the health and social care sector and the Oliver McGowan Training Programme.
- Transferable experience in programme or training coordination and scheduling
Why join us?
You'll be joining a well-established, high-performing Learning & Development team with an excellent reputation for high-quality training. Our trainers and Training Support Team receive fantastic feedback from colleagues and external customers, and you'll have the opportunity to build on that success by shaping a newly created role and grow our external Oliver McGowan training offer.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Benefits
- 25 days holiday rising with service
- Staff recognition scheme
- Leadership development programme
- Healthcare cashback plan and employee assistance programme
- Team bonus scheme (service based roles)
- Pension and life assurance
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
The client requests no contact from agencies or media sales.
We are currently seeking a Finance Business Partner to join our developing and newly repositioned Finance team on a permanent basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
The Finance Business Partner will be the principal point of contact for their relevant departments and stakeholders for financial and business needs, supporting the Globe’s support divisions and capital projects.
The Business Partnering team needs to understand where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme and season ticket loans
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from this page. To apply, please complete the online application form on our website by Midday, 10 September 2026.
First round interviews will take place week commencing 5 October 2026.
The client requests no contact from agencies or media sales.
About the Role
A home is more than a property. It’s the foundation for independence, security and belonging.
As Housing Manager at Norwood, you’ll provide a high-quality, compliant and person-centred housing management service across a portfolio of our supported living properties.
You’ll take ownership of the full tenancy journey, from allocation and sign-up through to tenancy sustainment and move-on. But this role is about much more than managing agreements and processes.
You’ll build relationships with the people we support, understand what matters to them and help ensure their homes are safe, well maintained and appropriate to their individual needs. You’ll conduct regular tenancy visits and property inspections, support people to understand their rights and responsibilities, and help resolve issues before they put a tenancy at risk.
Working closely with our Property and Operations teams, Registered Managers, families, advocates and external partners, you’ll bring together strong housing practice with an understanding of the individual.
Your impact will be clear: sustainable tenancies, safer homes, greater independence and a positive experience for the people who call them home.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who We Are Looking For
You’ll be an experienced housing professional who understands that good housing management starts with the person.
You’ll bring strong tenancy management experience and a sound understanding of housing law, regulation and compliance. You’ll be confident managing the practical realities of a housing portfolio, including tenancy agreements, rent accounts, arrears, voids, repairs, inspections, tenancy breaches and disputes.
Alongside that technical knowledge, you’ll know how to build trust.
You’ll be able to adapt your communication to individual needs, explain sometimes complex housing matters clearly and make sure the people we support understand their tenancy, their rights and the choices available to them.
You’ll be comfortable working collaboratively with support teams, families, advocates, social workers, local authorities, housing providers and other partners to resolve issues and achieve positive outcomes.
Most importantly, you’ll combine professional judgement with a person-centred approach, recognising that behind every tenancy is someone’s home, independence and sense of security.
Your Day to Day
You’ll:
- Take ownership of a defined portfolio of supported living properties and manage the full tenancy lifecycle
- Conduct regular visits with tenants to review their tenancy, identify emerging issues and support tenancy sustainment
- Carry out property inspections during scheduled visits, identifying repairs, property condition and health and safety concerns
- Ensure tenancy agreements, records and documentation remain accurate, up to date and fit for purpose
- Deliver accessible tenancy sign-ups using approaches appropriate to individual communication needs, including easy-read information and visual aids
- Help tenants understand their rights, responsibilities and security of tenure
- Monitor rent accounts and manage arrears proactively
- Support tenants with Housing Benefit applications and other relevant benefits, including liaison or signposting to specialist agencies where appropriate
- Manage tenancy breaches, anti-social behaviour and disputes proportionately and with a trauma-informed approach
- Oversee allocations, voids and move-on arrangements
- Work with Property Services to make sure repairs and maintenance are addressed promptly
- Help ensure homes are safe, compliant, well maintained and appropriate for neurodiverse needs, including sensory considerations
- Build strong relationships with tenants, families and advocates
- Facilitate tenant engagement and ensure the tenant voice influences how services develop
- Promote independence, participation and community inclusion
- Identify and respond appropriately to safeguarding concerns
- Work collaboratively with social workers, support teams and other professionals
- Develop relationships with local authorities, housing associations, registered providers, private landlords and benefits agencies
- Contribute to audits, inspections, reporting and continuous service improvement
Qualifications, Training & Experience
Essential
You’ll bring:
- A housing qualification or be working towards one
- Effective tenancy management experience
- Experience delivering performance measures and improving customer service within a housing management environment
- Knowledge of exempt accommodation
- Strong knowledge and understanding of housing legislation and tenancy management
- Experience working collaboratively to deliver improvements for customers
- Understanding of the Renters’ Rights Act 2026
- Knowledge of safeguarding legislation
- Understanding of the Equality Act and inclusive practice
- Knowledge of health and safety compliance
- An understanding of neurodiversity, including autism, ADHD and learning disabilities
- Strong communication and interpersonal skills
- The ability to adapt your communication to individual needs
- Strong problem-solving and conflict-resolution skills
- Good organisation and workload management
Desirable
It would be advantageous if you also bring:
- Experience within supported housing or social care
- Knowledge of welfare benefits
- Experience working directly with neurodiverse people
Reward and Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- Free on-site parking
- A supportive, and experienced leadership team.
A bit more information:Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.
It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.
The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East. It is also the main point of contact for referrals, general enquiries, and charity business.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
The client requests no contact from agencies or media sales.