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Business Support Officer - People and Culture
Location
Home based / Reading
Workplace type
Fully remote
Compensation
£26,663 - £31,368 / year
The Duke of Edinburgh's Award (DofE) empowers young people to develop the skills, confidence, and resilience they need to succeed in life.
We are looking for a highly organised and proactive Business Support & Organisational Development Administrator to join our People & Culture Team. This is a varied and rewarding role that combines office administration, facilities coordination, organisational development support, and stakeholder management.
If you enjoy managing multiple priorities, providing excellent customer service, and ensuring the smooth running of office and team operations, we'd love to hear from you.
As the Business Support & Organisational Development Administrator, you will provide high-quality administrative support across the People & Culture Team, with a particular focus on Organisational Development, Health & Safety, and office coordination.
You will play a key role in ensuring the effective day-to-day operation of our Reading office while supporting learning and development activities that help our people thrive.
Key Responsibilities
Office & Administrative Support
- Coordinate and minute Health & Safety and Staff Consultation Forum meetings.
- Manage Display Screen Equipment (DSE) risk assessments.
- Coordinate desk and meeting room bookings across the Reading office.
- Process incoming post and cheques, liaising with Finance as required.
- Respond to and record enquiries in line with DofE policies and procedures.
- Coordinate annual PAT testing and maintain Health & Safety records.
- Manage stationery requests across the organisation.
- Act as the key contact for office access and desk booking systems.
Organisational Development Support
- Provide administrative support across Learning & Development, Equity, Inclusion and Wellbeing activities.
- Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
- Support the administration and maintenance of the Learning Management System (LMS).
- Assist with organising team meetings, workshops, and events.
Facilities & Contract Management
- Coordinate hire car, hotel, and travel booking requests.
- Act as the primary point of contact with the Reading office landlord and external suppliers.
- Coordinate office access passes, cleaning arrangements, and other facilities-related services.
N.B. this is a part-time position 28 hours per week, Monday to Friday and able to work in the Reading office a Minimum of 1 day per week.
What we are looking for:
We are looking for someone who is enthusiastic, organised, and enjoys building positive relationships with colleagues and external stakeholders.
Essential Skills & Experience
- Strong administrative and organisational skills with the ability to manage a varied workload.
- Experience coordinating meetings, preparing agendas, and producing accurate minutes.
- Excellent diary and calendar management skills.
- Strong attention to detail and experience maintaining records, trackers, and filing systems.
- Excellent customer service and stakeholder management skills.
- Experience arranging travel, accommodation, venues, and catering.
- Ability to handle confidential information with professionalism and discretion.
- Strong IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint.
- Self-motivated, proactive, and able to work independently using initiative.
Desirable
- Previous experience in office or facilities management.
- Knowledge of HR, People & Culture, Organisational Development, or Learning & Development environments.
- Experience using Learning Management Systems or training platforms.
How to apply and interview dates
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: 27th September - Midnight
Interviews will take place on: WC 14th October to be held in Reading Office.
Brief role description:
This role plays a pivotal part in supporting the Executive team to deliver a seamless office relocation, ensuring strategic objectives are achieved efficiently and with minimal disruption . The role’s primary purpose is to lead and coordinate the successful delivery of the office relocation project, ensuring effective governance, risk management, and stakeholder engagement
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Lead and manage the end-to-end office relocation project, collaborating with the Senior Leadership Team, Executive Support, contractors, and suppliers to ensure timely delivery and minimal business disruption.
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Monitor and Report - to coordinate and track project deliverables, risks, and governance. Acting as the central reference point, this role ensures project milestones, vendor agreements, and internal workstream progress (e.g., IT setup, facilities, change management) are logged, monitored, and reported. This includes tracking key deadlines, signposting guidance, and flagging risks or missed targets.
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Stakeholder alignment - to manage stakeholder communications and operational change. Serving as the primary central contact for all office move enquiries and vendor updates, and staff communications, this role ensures all internal departments have clear line of sight on move logistics and operational dependencies.
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Compliance Partnership - Provide support to the Business Support Manager and Executive Assistant regarding insurance, health and safety compliance, and landlord communications throughout the transition period.
Main responsibilities:
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Planning, leading, and delivering the office relocation.
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Liaising with vendors, movers, partners, landlords, and legal advisers to ensure the fit-out and move are cost-effective and on schedule.
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Maintaining project budgets, schedules, tracking logs, and documentation to ensure the project is delivered in the timeframe required with accurate reporting and records.
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Overseeing logistics, space planning, desk allocations, floor plans, and move-day support for staff.
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Coordinating administrative office setups (including interim supplies, access passes, utility setups, and facilities services).
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Central tracking of project risks, milestones, dependencies, and executive reporting.
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Drive clear communication, managing internal change updates and stakeholder engagement to maintain visibility and confidence across all departments.
Desirable experience requirements:
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Experience working within a project management or business administration capacity with relevant project / change management experience.
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Demonstrable experience in managing office moves, fit-out projects, or large-scale operational relocations.
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Strong proficiency in project tracking and presentation tools (Google Sheets/Google Slides). Desirable: PRINCE2, PMP, CAPM, or equivalent project management experience.
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Demonstrated experience in budget management, vendor negotiation, and financial tracking.
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Relevant experience in a charitable, non-profit, or third-sector organisation.
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Experience coordinating change management or communication for internal staff and stakeholder groups.
Most relevant skills:
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Accountability: Will be accountable and pass on accountability for one’s own actions and those of colleagues and the organisation.
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Attention to Detail: Meticulous with a sharp eye for detail and accuracy.
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Communication: Able to convey and share ideas clearly, concisely and accurately, both verbally and in writing.
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Initiative: Able to recognise and create opportunities and to act accordingly.
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Interpersonal Skills: Ability to communicate and establish rapport at all levels, internally and externally.
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Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals.
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Problem Solving: Able to detect problems, recognise important information and link various data; to trace potential causes and look for relevant details.
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Teamwork: Able to work well with others in multiple situations to achieve a shared goal.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Swansea Women’s Aid is seeking an inspiring, courageous and values-led Chief Executive Officer to lead our specialist women-only domestic abuse charity following the retirement of our current Chief Executive Lynne Sanders MBE after more than 40 years of outstanding service.
Working closely with a well-established Board of Trustees, you will provide strategic and operational leadership across the charity. You will:
- Provide clear, strategic and compassionate leadership.
- Work with Trustees to shape and deliver the charity’s future direction.
- Ensure strong governance, safeguarding, financial sustainability and compliance.
- Represent Swansea Women’s Aid as a credible and influential voice for women and children affected by abuse.
- Identify opportunities for service development, partnership working, fundraising and long-term sustainability.
About you
You will bring significant senior leadership experience together with:
- Strong financial and organisational management skills.
- Understanding of income generation, commissioning and accountability
- Experience of leading people and supporting positive organisational culture.
- The ability to build trusted relationships and effective partnerships.
- A genuine commitment to ending violence against women and children.
Knowledge and experience of the VAWDASV sector, charity governance, commissioning, fundraising and service development would be highly desirable.
You may not have followed a traditional route into senior charity leadership. We are interested in the skills, experience, values and perspective you can bring to Swansea Women’s Aid and its future.
Equality and inclusion
Swansea Women’s Aid welcomes applications from women with the skills, values and lived or professional understanding needed to lead a specialist service.
This post is open to women only. Swansea Women’s Aid considers that being a woman is an occupational requirement for this post under Schedule 9, Part 1 of the Equality Act 2010.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you provide the strategic financial, governance and operational leadership that helps Shine thrive?
Shine is seeking an exceptional Director of Finance, Governance & Operations to join our Senior Leadership Team and help shape the future of our national charity.
Working with the Chief Executive and Board of Trustees, you will provide strategic leadership across finance, governance and operations for Shine and its trading subsidiary, ensuring the charity remains financially sustainable, well governed and operationally resilient.
You will be a fully qualified accountant (CCAB-recognised or CIMA) who combines strategic thinking with practical delivery. You will lead financial strategy and planning and provide oversight of governance, organisational risk, people processes, operational infrastructure, information security and business continuity.
You will be supported by specialist staff and external advisers, so you do not need to be the technical specialist in every function.
You will be an excellent communicator and relationship builder, committed to diversity, equity, inclusion and Shine’s aims.
The role is full-time and based at Shine’s Peterborough office. The package includes a £60,000 FTE salary, 30 days’ annual leave plus bank holidays and discretionary paid leave between Christmas and New Year, a 6% employer pension contribution, and the chance to make a lasting difference to people affected by spina bifida and hydrocephalus.
Shine is committed to safeguarding and promoting the welfare of the people we support. Candidates must provide evidence of their identity and eligibility to work in the UK.
Shine is a Disability Confident employer and guarantees an interview to all disabled applicants who meet the minimum criteria.
If you would like to discuss the role with our Chief Executive, Kate Steele, please get in touch to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Inspiring people and communities to age and live well in later life
Age UK Cornwall & The Isles of Scilly is seeking an exceptional Chief Executive to lead one of Cornwall’s most respected charities into its next chapter.
For more than 50 years, we have worked alongside older people across Cornwall and the Isles of Scilly, helping people to remain independent, connected and able to enjoy later life with dignity, purpose and confidence.
Today, we support more than 150,000 people each year through services spanning information and advice, transport, hospital and home support, community wellbeing, social connection and initiatives delivered in partnership with health, care and voluntary sector organisations.
Following the planned retirement of our Chief Executive in March 2027, we are looking for an inspiring, collaborative and values-led leader to build on strong foundations and help shape our future.
The opportunity
Our next Chief Executive will inherit a financially stable organisation with an excellent reputation, committed colleagues and volunteers, strong governance and significant reach across Cornwall and the Isles of Scilly.
But this is also a role with considerable opportunity ahead.
Cornwall has an ageing population and the environment in which health, care and voluntary organisations operate continues to change. We want Age UK Cornwall & The Isles of Scilly to be at the forefront of that change - not simply responding to need, but helping to shape how people experience later life across our communities.
You will work with our Board, colleagues, volunteers and partners to develop our strategy, strengthen and diversify our income, continue to evolve our services and increase our influence across the wider health and care system.
You will also build strong relationships across the Age UK network, ensuring that Cornwall and the Isles of Scilly contributes to and benefits from national learning, policy, collaboration and opportunities.
The leader we are seeking
We are looking for a leader who combines strategic vision with the credibility to guide a complex, service‑delivery organisation.
You will empower people to thrive, build leadership capacity and unite colleagues, volunteers and partners behind a shared purpose. You will be comfortable operating beyond organisational boundaries and developing influential relationships across health and social care, local government, commissioners, funders, businesses, communities and the wider voluntary sector.
Commercial awareness and financial acumen will be essential. You will understand what it takes to lead a sustainable organisation, diversify income and demonstrate the impact and value of our work.
Above all, you will share our belief that later life should be a time of opportunity, and that older people should have independence, choice and a meaningful voice in the decisions that affect them.
This is more than an opportunity to lead a successful charity. It is an opportunity to influence how Cornwall and the Isles of Scilly supports its ageing population and to lead an organisation with the reach, relationships and ambition to make a lasting difference.
How to Apply
Download full details in the attached brief.
For a confidential conversation about the opportunity, please contact Anna Jay, Managing Director of Public Leaders Appointments
To apply, please submit your CV together with a covering letter outlining your motivation for applying and how your skills, knowledge and experience equip you for the role.
Please note that applications without a cover letter will not be considered.
Age UK Cornwall & The Isles of Scilly is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds and communities.
Closing date: Midday, 20 October 2026
Interviews, Stakeholder and Team Panels: 5 / 6 November 2026, Newquay
To apply, please submit your CV together with a covering letter outlining your motivation for applying and how your skills, knowledge and experience equip you for the role.
Please note that applications without a cover letter will not be considered. Applications should quote AGEUK.
Age UK Cornwall & The Isles of Scilly is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds and communities.
Closing date: Midday, 20 October 2026
Interviews, Stakeholder and Team Panels: 5 / 6 November 2026, Newquay
The client requests no contact from agencies or media sales.
About The Glasshouse
The Glasshouse is the UK’s only not-for-profit plant installation and maintenance provider: a distinctive social enterprise where exceptional planting creates meaningful employment and measurable impact. They design, install and care for beautiful, nature-filled spaces for organisations across London, while opening up practical, paid pathways for women in custody or recently released from prison. Clients choose The Glasshouse because the planting is thoughtful, design-led and expertly maintained — and because every contract helps create second chances.
Why this opportunity has arisen
The Glasshouse is at an exciting stage. They have a distinctive business, a strong social purpose, an established client base and a service that people genuinely value. They now want to build on that foundation. The Glasshouse has plans to grow over the next few years in a sustainable way and this new role will drive commercial growth and develop a more effective sales engine.
With a new Chief Executive also being appointed, you’ll have support from them, the wider team, and the Founder, particularly around the creative and design side of the work.
You will need to be confident managing the day-to-day commercial process and in this role you will have the opportunity to make a visible difference to how the business operates: improving sales systems, strengthening customer relationships, winning new business and helping the organisation to grow. Unlike a conventional sales role, the success you help create has a purpose beyond the bottom line.
What we are looking for:
We’re looking for someone smart, capable and enthusiastic about making a small business work better.
The successful candidate will be:
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Highly organised and reliable – able to manage multiple opportunities, maintain attention to detail and ensure deadlines are met.
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Commercially minded – understands customers, budgets and pricing, identifies opportunities and enjoys winning business in a consultative way.
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A strong communicator and writer – able to build confidence with clients and develop clear, persuasive proposals.
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Tech-savvy – comfortable using CRM systems and enthusiastic about technology, automation and AI to improve efficiency.
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Self-motivated and practical – works independently, takes initiative and thrives in a varied, hands-on environment.
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Customer-focused and curious – keen to understand customer needs, motivations and how to deliver an excellent experience.
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Proactive in business development – confident identifying prospects, building networks, securing introductions and creating opportunities.
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Values-driven – motivated by social impact, aligned with The Glasshouse’s mission and committed to delivering sustainable commercial and social outcomes.
To learn more please see the Appointment Brief below or on The People Beyond Profit Website
Closing Date: 19 October 2026
People Beyond Profit Conversations: (online)-23-30 October 2026
The Glasshouse Interviews:
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First stage: 10 November, 2026
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Second stage: 16 November, 2026
The Glasshouse is the UK’s only not-for-profit plant installation and maintenance provider: a distinctive social enterprise where exceptional planting creates meaningful employment and measurable impact.
We design, install and care for beautiful, nature-filled spaces for organisations across London, while opening up practical, paid pathways for women in custody or recently released from prison. Clients choose The Glasshouse because the planting is thoughtful, design-led and expertly maintained — and because every contract helps create second chances. As a Community Interest Company, 100% of their profits go back into impact work, so commercial excellence directly fuels training, employment and support for women with lived experience of prison.
The Glasshouse is now entering an exciting new phase. We have a clear vision and business plan for the next few years, and are strengthening the leadership capacity needed to deliver it. The business has grown strongly, with earned income more than doubling in the last year, and the next chapter is about building on that momentum in a sustainable, well-planned way. With a new Growth Manager joining to strengthen the sales function and greater ownership already developing across the wider team, the opportunity now is to make sure growth is financially sound, operationally deliverable and always aligned with the social impact that sits at the heart of The Glasshouse.
The Glasshouse is looking for a new Chief Executive Officer to work with the Founder and Board to bring this next phase to life. The successful candidate does not need to have been a Chief Executive Officer before, but will have held significant responsibility for the performance of a business, organisation or business unit. They will be commercially strong and purpose-driven, comfortable moving between the strategic view and the operational detail, and able to turn plans, budgets and a sales pipeline into clear priorities and action. Low ego and high standards will matter here: they will be calm, pragmatic and enabling, building trust across the Founder, Board, Growth Manager and wider team, while ensuring that commercial success creates more meaningful opportunities, greater stability and stronger futures for women with lived experience of prison.
To do this role well, the successful candidate will need sound judgement, inspiring leadership skills, commercial confidence and the ability to turn ambition into practical action.
To read more about this opportunity and to learn how to apply, please download the full appointment brief.
Closing Date: 1 November 2026
People Beyond Profit Conversations: 5 - 12 November 2026
The Glasshouse Interviews:
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First stage: 18/19 November 2026
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Second stage: 30 November 2026
The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.
As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.
We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.
If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.
Job requirements:
Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.
Job Responsibilities:
Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.
Apply via the East London Dance Website by Thursday 8 October, 12 Noon
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Citizens Advice St Albans District (CASTAD) to recruit its new Chief Executive Officer.
CASTAD provides free, confidential, impartial and independent advice to help people overcome their problems. We campaign on the issues that matter to them when their voices need to be heard.
We want to see a world where no one suffers through ignorance of their rights and responsibilities, or an inability to pursue them; and where the underlying causes of people’s problems have been eliminated.
As Chief Executive, you will:
- Deliver high-quality client services to approximately 9,000 users per annum.
- Ensure financial resources are in place to run the service.
- Work with the Trustee Board to define and lead the future strategy and sustainability of CASTAD.
- Execute the agreed strategy by ensuring a detailed and measurable Business Plan is in place, regularly tracked, and reported on.
If you are inspired and excited by what CASTAD does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: circa £50,000 - £55,000 p.a.
Contract: Permanent / Full-time
Location: Citizens Advice St Albans and District, The Civic Centre, St Peters Street, St Albans, Hertfordshire AL1 3JE. (Flexible working will be considered.)
How to apply: Please review the Recruitment Pack for further information about CASTAD, the CEO position and for details on how to apply.
Closing date for applications: 9am Monday 19 October 2026
Both CASTAD and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hybrid working min 2 days in their London Office , being flexible to the business needs.
The Role:
Manage the Director's diary, schedule meetings, and coordinate travel and logistics for senior staff as required.
Provide comprehensive administrative and business support across the Directorate.
Prepare agendas, papers, and accurate minutes for internal and external meetings.
Assist with meeting co-ordination, including scheduling, preparing papers, taking actions.
Process invoices, raise purchase orders, track spending against credit card spend and support financial reporting.
Support financial processes, including processing invoices, beacon (CRM) updating and credit card reconciliation etc.
Provide support to cross-directorate projects, tracking actions and deadlines, and preparing materials.
Support the collation of information and data for reports to senior leadership, trustees, and funders
Support reporting processes across the Directorate
Assist with planning and delivery of internal and external events, workshops, and stakeholder meetings.
Project manage events across the Directorate (e.g. external events, Directorate wide meetings etc), including booking travel for Co-Production Partner's participation.
The Candidate:
Experience of providing EA / Administrative or business support in a busy environment
Experience in working with financial information
Experience in Project Administration
Experience of managing multiple priorities and meeting deadlines.
Experience of working with IT systems, databases, and digital tools.
Some experience supporting teams involved in income generation, communications, or policy work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Operations and Finance Manager. As we continue to grow our impact, we are seeking an exceptional Operations and Finance Manager to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances. This is a role combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair to develop and implement organisational strategy while ensuring our people, systems, governance and finances support the effective delivery of our mission. You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide. If you're an experienced charity operations and finance professional looking for your next challenge, we'd love to hear from you.
We review applications as they come in and reserve the right to appoint before the closing date.
We are determined that every baby should experience the best start in life.
About School of Hard Knocks
School of Hard Knocks (SOHK) is one of the UK’s leading education charities, working in 29 secondary schools across England, Scotland, and Wales. Using rugby as a key delivery tool, we support young people who are struggling to engage in early secondary education - often because of anxiety, low confidence, disrupted home lives, or behavioural challenges rooted in trauma. For many of the children we support, life has already brought more hardship than most adults experience in a lifetime. Our purpose is clear: to help young people facing complex challenges break the cycle and move towards a safer, stronger, more hopeful future.
The SOHK Schools Programme is a two-year intervention working with cohorts of around 20 pupils from Year 7 through to Year 9. Pupils are selected by the school and are typically among the hardest to reach young people. Each week, we deliver half a day of rugby training and classroom sessions built around our 3Cs framework, covering topics such as growth mindset, goal setting, and decision-making, alongside monthly one-to-one sessions with every pupil. The programme’s impact is evaluated by SOHK staff, teachers, parents, and the pupils themselves.
90% of our participants report feeling more confident and more engaged with school after taking part, with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme.
Since 2023, SOHK has been proud to partner with Impetus, a charity that invests in and supports organisations helping young people from disadvantaged backgrounds succeed. This partnership combines investment with strategic and organisational development support, helping to strengthen our impact and set SOHK up for sustainable growth.
We are proud to be delivering long-term programmes that meaningfully reach hundreds of young people each year - but the societal need is vast. Our ambitious four-year strategic plan targets growth, aiming to bring our impactful programme to hundreds more young people each year.
“Despite the usual challenges that every education or sport for development charity faces, School of Hard Knocks really is unique. It is not so much what we deliver at a programme level (which is of course brilliant) but who we are as a team. If you are a values-led leader and love the idea of ‘team’, then School of Hard Knocks is the place for you.”
- Ken Cowen, Founder and outgoing CEO
The Role
The CEO is the public face and leader of SOHK, responsible for the overall strategic direction, vision, and management of the charity - ensuring SOHK meets its mission and strategic objectives while maintaining strong relationships with Trustees, staff, supporters, and the wider SOHK community. We’re looking for a mission-driven charity leader and effective fundraiser, capable of building a sustainable growth model.
Strategy and Direction
● Be the face and voice of the charity - its principal ambassador
● Lead the development and periodic review of SOHK’s strategy with the Trustees and Senior Management Team
● Translate the 2026-30 strategy into organisational priorities, plans, and goals
● Ensure safeguarding, wellbeing, and the lived experience of young people remain central to every decision and growth plan
Programme Delivery, Quality and Impact
● Hold a high bar for programme quality and outcomes for young people
● Line-manage and support the Director of Programmes, working with delivery teams and partners to build a world-class, evidence-based intervention
● Ensure SOHK can evidence the impact of its programmes, with insights feeding back into constant improvement
Income Generation, Fundraising and External Relations
● Lead income generation across trusts and foundations, corporate partnerships, individual giving, and challenges and events
● Line-manage and support the Head of Fundraising in executing a comprehensive fundraising strategy
● Hold senior relationships with funders and partners, building SOHK’s brand, reputation, and profile
Leading People, Culture and Operations
● Build and lead a high-performing Senior Management Team
● Foster a positive, inclusive, high-performing culture aligned with SOHK’s values
● Line-manage and support the Director of Finance & Operations, ensuring operational excellence
Governance and the Board
● Act as the primary link between the organisation and the Trustees
● Attend all Trustee meetings (held quarterly) and provide timely, accurate reporting
● Ensure compliance with all legal, regulatory, and Charity Commission requirements
About You
Essential
● Proven senior leadership experience in the charity, education, youth, or social impact sector - whether as CEO or as part of an executive team - including working directly with a Board of Trustees
● Demonstrated success in building or significantly growing an organisation, programme, or initiative
● A collaborative and values-led leadership style, with the ability to inspire trust, hold people to account, and build high-performing teams
● Strong track record of income generation, including securing significant funding from trusts, foundations, corporates, or major donors
● Experience of financial oversight, budgeting, and organisational planning at a senior level
● Strategic thinker, able to translate vision into clear plans and delivery
● Strong relationship-builder and communicator, confident with a wide range of stakeholders
Desirable
● Previous charity CEO experience - a bonus, but not essential; we know brilliant candidates come from a wide range of backgrounds
● Direct classroom, youth work, or education leadership experience
● Knowledge of the UK education system and youth policy landscape
● Experience of scaling a multi-site delivery organisation and working with local authorities
Personal Attributes
● Deep commitment to improving outcomes for young people, especially those facing disadvantage
● Resilient and persistent, able to work under pressure and navigate setbacks
● Collaborative, open, and reflective leader who seeks feedback and learns from it
Terms of Appointment
Contract type
Full-time, permanent
Location
Greater London, with offices in Edinburgh & Cardiff
Salary
£85,000 – £90,000 per year + £5,000 PRP
Reports to
Chair of the Board of Trustees
Direct reports
Director of Programmes; Head of Fundraising; Director of Finance & Operations
Travel
Regular UK travel, primarily to Edinburgh and Cardiff. Occasional evenings for stakeholder engagement and fundraising events
Trustee meetings
Quarterly, in London, in the evening, plus ad hoc subcommittees
The client requests no contact from agencies or media sales.
Sporting Events Administrator
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator,you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note: This role will be known internally as *Sporting Events Executive.
Key Responsibilities:
· Be the first point of contact for all Sporting Event fundraisers, providing excellent customer service, acknowledging support and increasing long-term loyalty.
· Provide effective administrative support to the Sporting Events team, including maintaining accurate records, managing inbox and telephone queries and supporting smooth event delivery.
· Provide organised administrative support to SEOs across a range of sporting events and tasks, helping to coordinate day-to-day activity and manage competing priorities.
· Fundraising data management including adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Proactively contact fundraisers by phone to offer encouragement, guidance and tailored support, helping those who need additional stewardship to build confidence and maximise their fundraising potential.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with suppliers and logistics companies.
· Attendance of weekend events where necessary.
Knowledge, skills and experience needed:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,788 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement.
A defining feature of our approach is our network of more than 100 Locally Trusted Organisations (LTOs) across Essex. These community-based organisations are at the heart of our delivery model, providing trusted relationships, local insight and direct support within the communities they serve. Working closely with our LTO network enables us to reach those who may be least likely to engage with traditional services and ensure support is tailored to local needs.
Through partnerships with our LTOs, we deliver programmes that use physical activity, mentoring and community support to build resilience, improve wellbeing and reduce inequalities. This role will play a key part in developing and strengthening these relationships, helping our LTO network to maximise its impact and deliver positive outcomes for young people and communities across Essex.
Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.
Active Essex Foundation works to improve life chances for young people and communities across Essex by focusing on three core areas: mental health, youth crime prevention, and strengthening communities. Through our programme structure, we co-design community-led initiatives that use physical activity and positive engagement as tools to build resilience, improve wellbeing and reduce inequalities.
The Sport for Development Officer will play a key role in supporting the delivery and growth of these programmes. Working closely with our programme leads, locally trusted organisations (LTOs), and community stakeholders, the postholder will help strengthen organisational capability, and ensure high-quality delivery across our mental health, youth crime prevention and community strengthening work. The role will also contribute to the leadership of workstreams aligned with our strategic Outcomes, supporting the Foundation’s mission.
The ideal candidate will bring strong relationship-building skills and experience of working collaboratively with a diverse range of stakeholders. They should demonstrate a track record of delivering impactful projects or initiatives at local or county level, applying a systems approach to complex community issues, and using strengths-based methods to build resilience and capacity within local organisations.
The post holder will work with AEF staff across the business to deliver the duties and responsibilities set out below.
On a mission to highlight the transformative power of physical activity and sport!
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

