Business administration officer jobs
Closing date: 28 November 2025 at 00:00
Development Manager
Purpose of the Role
The Development Manager will play a vital role in expanding The Churchill Fellowship’s income from Trusts, Foundations, and other institutional funders. Working closely with the Development Director, the post holder will identify, cultivate and secure new funding partnerships that support our core Fellowship programme, unrestricted income, and the Activate Programme in line with our organisational priorities.
The postholder will manage the full funder journey, from initial engagement to long-term stewardship, ensuring all relationships are grown and managed professionally and effectively. They will work closely with relevant departments to coordinate proposals, reports, and communications, helping maintain strong connections with funders.
Key responsibilities
Prospecting and Pipeline Development
- Research and identify new potential supporters, primarily from the Trusts & Foundations sector, with some engagement of aligned individuals or family-foundation prospects in conjunction with the wider Development Team.
- Support the Development Director in delivering targeted cultivation and engagement strategies to grow new income streams.
- Build and maintain a healthy, dynamic pipeline of qualified new business opportunities.
- Monitor sector trends to identify emerging supporters and new partnership opportunities
Approaches and Proposal Development
- Prepare tailored, persuasive funding proposals, applications, and cases for support, drawing on internal expertise and materials.
- Lead on initial engagement with new prospects, coordinating meetings, briefings and follow-up communications.
- Manage the cultivation process ensuring prospects receive timely and professional engagement throughout.
- Collaborate with internal teams to ensure proposals are accurate, evidence-based and aligned with organisational objectives.
Relationship Management
- Act as the key contact for donors and funders secured through this role, managing relationships and ensuring continuity of communication.
- Work closely with the Development Director, Appeal Director and CEO to coordinate senior-level involvement in funder engagement where appropriate.
- Ensure accurate monitoring, evaluation and reporting for all grants, providing timely updates and impact information to funders. Liaise with colleagues across the organisation to identify when and how internal contacts or senior volunteers can support prospect engagement, ensuring this complements any existing relationships or approaches.
Internal Collaboration and Systems
- Record all activity in Salesforce, ensuring accurate data capture on all prospect and funder activity.
- Contribute to income forecasting and team reporting
- Collaborate with colleagues across departments to align fundraising approaches with strategic initiatives, ensuring consistent messaging and shared priorities.
General
- Ensure fundraising activity complies with relevant regulations, GDPR, and due diligence processes and ethical fundraising policies
- Support Development team events and activities as required, occasionally outside normal working hours.
- Undertake any other duties as reasonably required by the Development Director to support the success of the team and organisation.
Person Specification
Qualification:
- Degree level or equivalent transferable skills - Desirable
Skills and Experience
- 3 - 5 years’ experience in a fundraising, grants or donor facing role, particularly prospecting new funders
- Proven success in securing funding from Trusts & Foundations or HNWIs, particularly new business (one-off or multiyear grants and repeat grants)
- Strong experience in research & prospect identification for trusts/foundations or major donors
- Excellent proposal/application writing, with ability to tailor cases to funder priorities
- Good interpersonal and communication skills — able to engage funders at senior levels and with colleagues internally
- Strong organisational skills, managing multiple proposals and deadlines simultaneously
- Proficiency with CRM systems (preferably Salesforce) and using it to manage pipeline / prospect data
- Ability to interpret and present information (budgets, impact data, reports) clearly to funders and internal stakeholders
- Ability to work both independently and in collaboration with senior staff, trustees and senior volunteers
- Knowledge of fundraising regulations, due diligence and GDPR
Personality Characteristics
- Proactive, self-starter with a solution focused approach
- Resilient, adaptable, and comfortable working in a dynamic environment
- High attention to detail and commitment to accuracy (important in proposals, budgets, follow-up)
- Strongly committed to the values, mission and ethos of The Churchill Fellowship
- Comfort meeting face‑to‑face and representing TCF externally
- Ability to meet deadlines under pressure and prioritise work effectively
- Collaborative, dependable and able to work with integrity
- Willingness to travel occasionally and work flexibly to meet funders.
Other
- Some UK based travel required for meetings, presentations etc
- High level of proficiency in Microsoft Office, particularly Excel, Word and Outlook
About our charity
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary £45,000 per annum
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.
The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.
Job Purpose
To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.
Working Relationships
You will report into the Senior Manager – HR, Operations & IT
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.
Key Responsibilities
Operational Management
Oversee day-to-day office operations, including facilities, supplies, and logistics.
Act as the main point of contact for tenants, contractors, and the Facilities Management company.
Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.
Support post, office bookings, and workspace coordination.
Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).
Systems and Process Support
Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.
Support CRM data management, donation logging, and reporting processes.
Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.
Human Resources and Team Support
Coordinate onboarding and induction processes for new starters, including training and IT setup.
Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.
Support recruitment administration, including posting adverts and liaising with partner organisations and universities.
Project and Governance Support
Support internal operational improvement initiatives and help embed good governance and compliance practices.
Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.
General
Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.
Undertake any other reasonable duties to support the smooth running of the organisation.
Person Specification
Qualifications
Essential
· Qualification in operations, business administration, HR, or finance.
· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.
Desirable
· CIPD Level 3 and above
· AAT Level 3-4
Knowledge & Experience
Essential
· At least two years’ experience in operations, office management, administration, HR, or finance support.
· Experience coordinating multiple workstreams or projects.
· Familiarity with HR systems, CRM databases, or finance software.
· Awareness of facilities management and/or health and safety responsibilities.
· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.
· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.
· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.
· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).
Desirable
· Experience working in the charity or non-profit sector or a small/medium-sized organisation.
· Experience of working in a diverse and multicultural environment
· Experience of bias-free recruitment
Skills, Attitudes and Personal Qualities
Essential
· Highly organised with strong attention to detail.
· Excellent communication and coordination skills.
· Confident using IT systems and learning new software.
· Proactive and adaptable, with the ability to multitask and problem-solve.
· Collaborative team player who shares Lepra’s values and commitment to inclusion.
Are you someone who enjoys helping others and creating positive experiences?
As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.
Key Responsibilities:
- Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
- Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
- Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
- Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
- Promote additional fundraising opportunities and relevant products to increase income where appropriate.
- Ensure supporter records are accurately maintained on the CRM database.
- Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
- Follow all data protection, audit, and compliance requirements.
About You:
- Experience providing excellent supporter or customer service.
- Strong communication and interpersonal skills with a confident telephone manner.
- Able to handle challenging conversations with professionalism and empathy.
- Competent in using Microsoft Office and databases.
- A collaborative team player who enjoys working with others to achieve shared goals.
- Organised, accurate, and able to manage time effectively in a busy environment.
- Flexible and adaptable to changing priorities and responsibilities.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Officer
Post no: 653
Office base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,790 per annum FTE (£16,750 per annum actual for 25 hours per week)
Hours: 25.0 hours per week, Monday to Friday
About the Role
This exciting Fundraising and Engagement Officer role will be part of the Fundraising and Engagement team to ensure that the delivery of Mind BLMK’s current and future offer of fundraising and engagement are effectively delivered. As the Fundraising and Engagement Officer you will be responsible for supporting the growth of income across individual, major donors alongside community and corporate fundraising.
In this role you will be responsible for implementing and administrating fundraising and engagement activities, supporting inspiring campaigns, optimising stewardship and attending fundraising events.
As the Fundraising and Engagement Officer you will work closely with the fundraising and engagement team in the planning and development of fundraising initiatives. You will monitor and maintain donor and fundraising data in accordance with the organisations policies and procedures. You will be involved in the planning, implementation of PR, communications, media posting, newsletter, AGM and any other appropriate organisational priorities.
You will have a proactive approach in working well on own and in a team and engage with the wider population of Mind BLMK’s workforce and volunteers.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Friday 21st November 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: Immediate
Interested?
If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Your new company
Join a globally respected non-profit organisation working at the forefront of social change. With a strong international presence and a mission rooted in equity and empowerment, this organisation leads impactful initiatives that influence policy, drive advocacy, and support vulnerable communities. You'll be part of a collaborative, values-led team committed to creating lasting change through strategic leadership and inclusive practices.
Your new role
As Senior Officer - Executive Office, you'll provide high-level strategic, operational, and administrative support to the CEO. Acting as a trusted advisor and gatekeeper, you'll help manage priorities, coordinate key projects, and ensure smooth communication across senior leadership and the Board. You'll also play a vital role in internal communications and external engagement, including supporting the CEO's media presence and global travel.This is a dynamic, fast-paced role ideal for someone who thrives in high-level executive support and strategic coordination.
What you'll need to succeed
We're looking for someone with:
- 7+ years' experience supporting senior leaders and Boards in a similar role
- Strong governance knowledge, including UK Charity Commission requirements
- Exceptional organisational and time management skills
- Advanced proficiency in Microsoft Office and project management tools
- Excellent written and verbal communication skills, including copyediting
- High level of discretion, integrity, and professionalism
- Ability to manage complex priorities and work independently
- Experience in internal communications and stakeholder engagement
- A proactive, solution-focused mindset and collaborative approach
Desirable: Experience in gender equality, women's empowerment, or international development.
What you'll get in return
- Competitive salary with annual increments
- Generous 10% pension contribution
- Hybrid working model (Central London office)
- Opportunities for international travel
- Inclusive and values-led workplace culture
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About us
Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year.
What we're looking for
We are looking for a talented Bookkeeper to maintain our financial records and handle financial operations in the charity.
Core duties include processing all routing transactions encompassing supplier invoices, sales invoices, bank transactions, petty cash, credit cards and treasury management. You will also make payments, prepare our in-house payroll and submit pension returns.
You will work closely with our Finance Director to support the month end close while complying with and upholding the Charity’s policies and procedures.
Our ideal candidate will have experience in a similar role, ideally have worked for a charity and be familiar with Xero. You will also have at least one of the following:
- A relevant qualification such as an accountancy or business degree
- Part or fully qualified with an accountancy body, such as the AAT
- Demonstrative qualification by experience.
Required skills
- Proven bookkeeping experience in a similar enviroment
- Solid understanding of financial operations in a SME environment
- Proven ability to calculate, post and manage accounting figures and financial records
- Accurate data entry skills along with an eye for numbers
- Proficiency in English and in MS Office
- Qualified to degree level, or partly or fully qualified with an accountancy body, or demonstrable QBE
Person specification
- Highly organised
- Dedicated to providing excellent service and building positive working relations
- Able to balance speed of work with a high degree of accuracy and attention to detail
- Strong verbal and written communication skills
- Able to work independently at times and use initiative
Responsibilities
Process all financial transactions in our finance IMS (Xero) accurately and promptly encompassing:
- Accounts payable
- Employee and volunteer expense claims
- Sales invoices, grants, donations and other income
- Bank transactions
- Petty cash
- Credit cards
- Download bank records into the IMS and reconcile all bank accounts
- Monitor savings and move funds between accounts ensuring that we comply with our investment policy
- Operate credit control on the sales ledger and issue payment receipts to customers and donors
- Make payments to creditors and settle expense claims
- Prepare payroll to draft status, pay staff and HMRC, report pension contributions
- Electronically store all required records in line with statutory requirements
- Update contacts and restricted fund profiles in the finance IMS
- Make Gift Aid claims
- Operate within the Charity’s financial procedures and prevailing accounting standards
Support the Finance Director with any of the following:
- Operating restricted funds
- Balance sheet reconciliations
- Financial reporting (internal/external)
- Budgeting and forecasting
- Statutory reporting
- Supporting the annual audit process
- Any other reasonably requested duty
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes. This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to organise range of fundraising events, such as gaming, auctions, quizzes, gigs. You will be a part of a small but dynamic marketing and fundraising team and working with an Events and Engagement Officer.
This is a critical role for generating essential funds for the charity. You will love a challenge and be goal orientated. It is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, promoting, contacting organisations, or attending and speaking at events. You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting, influencing and motivating people to fundraise for us. Please note that you will need to carry, load up and set-up event materials from our office to events, often on your own. It is essential you have access to transport and must have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.
Main Duties and Responsibilities:
-
Support and steward existing fundraisers and supporters, helping them maximise their impact by generating income/ donations through organising their own events
-
Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey
-
Develop our fundraising hub to provide resources and information and encouragement to help participants
-
Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new donors, supporters and sign-ups to our challenge events
-
With support of our marketing team, create compelling content for multiple channels, including our website, blog, case studies, social media, and press releases, tailored to diverse audiences
-
Assist with multiple administrative tasks, such as inputting data into our CRM, check fundraising activities by participants on Just Giving and other activities ensure fundraising targets are being met and the smooth running and of our fundraising team and events
-
Be in commutable distance of Brighton, so you can come into the head office when required to send out merchandise, collect marketing collateral (including banners, posters, leaflets) to take to events.
To be successful in this role, you must be responsive, extremely organised, have attention to detail, be able to meet deadlines, and passionate about seeing growth and progress in your work. You will be determind to exceed your KPIs such as recruitment of fundraisers who will reach their income targets. You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results.
Essential criteria:
-
A full clean driving licence and access to suitable transport
-
Adept at all aspects of Microsoft Office
-
Experience of influencing people and organisations to come on board and fundraise
-
Experience of recruiting, motivating and managing volunteers
-
To have initiative and creative ideas that you can put into effective action
-
To be socially adept and enjoy persuading and influencing
-
To be an excellent verbal and written communicator
-
To be a confident negotiator and presenter
-
Evidence of being resilient
-
A genuine passion for the Grassroots Suicide Prevention’s mission and values
-
To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges
-
Examples of working effectively from home and being out and about
Bonus points for
-
Proven track record of recruiting and supporting fundraisers
-
Basic skills of creating impactful and on-brand designs using Canva
-
Understanding of how small but busy charities, on low budgets work and the challenges they face
-
Understanding of aligning all your work to our brand
-
Evidence of successful presenting and networking
Why Grassroots Suicide Prevention
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
-
Hybrid/Flexible working – we offer home working and need to travel to the office and attends events/ meetings in the region
-
Health Cash Plan and employee assistant programme offering – a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
-
Learning and development opportunities
-
A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve
Applications only: Please send your CV and a covering letter giving examples of how your skills and experience fit the role, with examples of impact and success. Please note that we are looking for a start ASAP, so the selection process begins immediately and will close when we fill the post.
Grassroots Suicide Prevention is in a period of transition and development and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
- Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
- Manage diary, project manage and carry out administration for the CEO.
- Coordinate, attend, take minutes, and track actions for the CEO.
- Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
- Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
- Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
- Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
- Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
- Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
- Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
- Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
- Lead meetings with Business Support staff to share best practices and resolve operational challenges.
- Foster a positive and collaborative team environment.
- Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
- Strong knowledge of governance processes, including board and committee administration.
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
- Strong leadership skills, with the ability to coordinate and motivate others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
- Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
- Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
- Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
- Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
- Experience of organisation of meetings, travel arranging, diary management and email management
- Ability to take concise, accurate and efficiently produced minutes of meetings
- Line management experience and ability to motivate others
Attributes:
- Personal commitment to the work of Turn2us
- Resilience, good problem-solving skills
- Initiative/self-starter: able to operate independently and be a team worker.
- A continual improvement approach to yourself and to the work
- Tactful and diplomatic with emotional intelligence
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
About Us
Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.
Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.
The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.
The Role
To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.
You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.
Key Responsibilities include (but not limited to – see Job Description for further information)
- Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
- Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
- Provide administrative and logistical support for Doctors and Nursing Student placements
- Develop and maintain efficient systems and processes for executive administration
The ideal candidate will have:
- Minimum 3 years’ experience in a similar role ideally in a charity
- Strong written and verbal communication
- Professional and confident interpersonal manner
- Ability to draft high-quality correspondence and reports
- Experience in formal minute-taking and senior board level
What we Offer
In addition to working for a meaningful cause, we provide:
✔️ Company pension (NHS pension retained if transferring from NHS)
✔️Continuous service recognised service if transferring from NHS
✔️ Health & wellbeing programme
✔️ Employee Assistance Programme
✔️ DSE equipment & uniforms provided
✔️ Generous holiday allowance
✔️ Career development opportunities
✔️ Blue Light Card membership
Join Our Team
Apply today and be part of a dedicated team providing vital hospice care to the community
Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds
For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.
Interviews will take place week commencing 10 November 2025.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
Apply now and make a difference!
Please include a cover letter along with your CV outlining your motivation for applying and how you meet the requirements in the job description
The client requests no contact from agencies or media sales.
The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight.
This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.
In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Specialist
Location: Brighton (Hybrid working available)
Hours: Part-time, 21 hours/week
Salary: £18,000 pro rata (£30,000 FTE)
Contract Type: Permanent
Application Deadline: 30/11/25
Contact: Sabina Karabasic
About MindOut
MindOut is a mental health service run by and for LGBTQ+ people. We work to improve the wellbeing of LGBTQ+ communities, reduce stigma, and promote a culture of positive mental health. We are a values-driven charity with a national reach and a strong reputation for impactful, inclusive services.
The Role
We’re looking for a passionate and experienced Fundraising Specialist to help us grow and diversify our income streams. You’ll play a key role in securing sustainable funding to support our life-changing services, working closely with the Charity Director, Board of Trustees, and wider team.
This is an exciting opportunity to join a dynamic organisation and make a lasting difference in LGBTQ+ mental health.
Key Responsibilities
-
Develop and implement fundraising strategies and campaigns.
-
Build relationships with donors, trusts, foundations, and corporate partners.
-
Manage donor platforms and systems (Donorfy).
-
Plan and deliver fundraising events and community engagement activities.
-
Support marketing and communications to amplify fundraising efforts.
-
Contribute to financial planning, reporting, and compliance.
-
Recruit and support volunteers for income generation activities.
About You
We’re looking for someone who:
-
Has lived or professional experience of LGBTQ+ identities and intersectionality.
-
Brings 5+ years’ experience in fundraising or equivalent transferable skills.
-
Has a proven track record of successful campaigns and donor engagement.
-
Is confident managing multiple income streams and stakeholder relationships.
-
Understands fundraising regulations and best practice.
-
Is highly organised, strategic, and collaborative.
Why Work with Us?
-
Be part of a nationally recognised LGBTQ+ mental health charity.
-
Flexible hybrid working options.
-
Supportive and inclusive team culture.
-
Opportunities for growth and development.
How to Apply
We welcome applications from all backgrounds and are committed to equality, diversity, and anti-discrimination. Interviews will take place on the 8th of December and 9th December.
We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.
Employee Benefits include:
- 29 days annual leave + Bank Holiday
- One day off for your birthday each year
- Flexible working
- Hybrid working
- Access to our EAP (Employee Assistance Programme)
- Up to 5% employer contribution towards your pension
Please ensure you submit a cover letter with your CV (maximum two pages) referencing your skills & experience with regard to our core purpose and person specification outlined in the job description.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our strategy
We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth.
Director of Fundraising - role details
Benefits
-
Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant)
-
Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days)
-
Training and Development (CPD): £1000 per year
-
Company Pension
-
Death in Service Insurance Cover
-
Well-being and Company Events
-
Health benefits package
Responsibilities and Duties
-
Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.
-
Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.
-
Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.
-
Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation
-
Line manage a small fundraising team
Essential Skills, knowledge, and behaviours:
-
Proven track record of developing and delivering successful fundraising strategies at a senior level.
-
Proven track record of meeting or exceeding income targets across multiple income streams.
-
Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
-
Strong leadership and people management skills with experience of developing high-performing teams
-
Excellent relationship-building skills with the ability to engage a wide range of stakeholders
-
Financial acumen, including budgeting, reporting, and performance analysis
-
Exceptional written and verbal communication skills, including bid writing and donor presentations
-
Strategic thinker with a proactive, innovative, and resilient approach
Applications close 9am 17th November 2025
Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed Term Contract (Maternity Cover)
Full-Time (37 hrs) LC2 SCP 29 – 32 - £39,862 to £42,839
About Crewe Town Council
Crewe Town Council was formed in 2013 as the result of a referendum, with a role to provide a strong voice for Crewe. The parish of Crewe is broken into six wards made up of a diverse community. The Council is made up of twenty elected members (Town Councillors) and a small team of officers work to deliver local services and activities including events.
About Events at Crewe Town Council
Crewe is a home to an ever growing hive of activity when it comes to events and culture and Crewe Town Council is proud to be a part of this.
Crewe Town Council has a rich history of hosting outstanding events including a regular monthly feature market, school holiday programmes, a soap box derby event, music events, Crewe Day Festival, Remembrance Sunday Service and Parade, an annual Christmas Lights Switch On and so much more!
Events make a huge contribution to our local community and economy. They provide recreational opportunities for residents and contribute to strong, resilient communities by providing the chance for people to have an active role in the community through volunteering or participation in event activities. At their biggest, events give Crewe a raised profile, boosting inward investment and visits to the town.
The town enjoys a thriving and engaged community which is keen to express its individuality as well as welcome ideas for contemporary events from around the country. Crewe Town Council continually builds on these elements to develop a culture of active delivery of events in partnership with the community, agencies and businesses that contribute to achieving our ambition to make Crewe the place to Live, Work & Enjoy.
Crewe is in a time of change and opportunity, with redevelopment of the town centre underway and new exciting cultural projects and initiatives emerging. Local residents and organisations alike are invigorated and passionate about the role of events in the town, both now and for its future.
About the role
This role is maternity cover and will be offered on a fixed term contract.
The role will report directly in to the Town Clerk and be responsible for the Events Officer, contractors and volunteers. You will work closely with other officers including Communications, Public Services, Community, Heritage and Support Officer.
Crewe Town council has a rich and varied events and culture programme planned and set out for 2026 which needs oversight while the events and culture manager is on maternity leave. This will require a suitably experienced and qualified individual to ensure delivery is consistent, compliant and maintains the usual standard of quality events and experiences delivered by Crewe Town Council.
If you’ve applied for this position before, please note that your application has already been considered.
Closing Date: 12:00pm on Friday 14th November 2025 (Please note, the closing date may be brought forward if a suitable candidate is identified before the deadline).
Expected Start Date: As soon as possible, to be discussed and agreed.
Expected contract length: This is a fixed-term contract to provide maternity cover for the position of Events and Culture Manager. The contract is expected to last for around 12months depending on start date.
In the event that the post-holder returns from maternity leave earlier than anticipated, the contract may be terminated with one months notice.
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to:Chief Operating Officer.
Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.
Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400.
What You'll Do:
Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision.
Some of the Key Responsibilities of the role:
-
Events
- To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
- To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
- To be on duty as part of the team rota delivering events.
Café Restaurant
- To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.
Management
- To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
- To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
- To attend Diary Management and Head of Department Meetings.
- To ensure all marketing and relevant information reaches the marketing team in a timely manner.
Shop
- To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.
Visitor Engagement & Families Programme
- To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.
We are looking for a Head of Commercial Enterprise who will has:
- Significant management and leadership experience.
- Excellent customer service skills.
- Excellent financial, numerical, and administrative skills.
- The ability to work within tight deadlines, highly organised with excellent time management skills.
- Excellent written and oral communication skills.
- Confidence and is self-starter, diplomatic and helpful.
- Flexibility and is a responsive team player.
- Evidence of strong IT skills.
- Experience of working in a unique venue or similar environment.
- 3 years operational experience of running events.
The client requests no contact from agencies or media sales.