Application deadline:  21st November 2020

Potential Interview Dates: 25th November 2020 & 1st December 2020

Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we are committed to becoming an organisation where team members feel supported, valued and challenged to deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very best to what we do in attitude and activity.

As the HR Advisor, you are passionate about working with people and building relationships and educating, equipping and empowering individuals and teams to recognise their potential and thrive within their working environment. You empower others to work at their creative best and bring leadership and guidance in delivering HR support across the staff teams throughout Mercy UK.

You have an eye for detail and the stomach for change; your professional excellence underpins the effective development and ethical implementation of policies, all which create a culture through which our core values are evident at every level.  Your passion for people along with your experience and insight into HR, means you are a key voice into creating an outstanding employee experience, where God comes first.

Through innovative and creative development of employee engagement opportunities, you create access for all our teams to become part of our story of restoring hope and transforming lives.

Job Description:

The post will include but is not limited to:

• Bringing support, direction and opportunities of growth and learning in your management of the HR Administrator, and together, delivering HR services to the highest possible standards
• Working innovatively under the direction of the Director of Operations to identify areas of improvement and to develop and roll-out changes
• Coordinating our safer recruitment strategies, ensuring all relevant DBS checks are carried out and staying informed of changes in safer recruitment practice.
• Raising Mercy UK’s employer profile within the Christian community to attract the best possible talent
• Maintaining oversight of end to end recruitment, onboarding and induction processes to ensure an outstanding employee experience from beginning to end
• Managing our payroll and pension processes to ensure excellence and efficiency
• Contributing to the management and analysis of our income and expenditure in relation to HR and contributing to the financial forecasting, planning and monitoring of costs
• Monitoring and analysing metrics, KPIs and strategic enquiry relating to HR and producing reports to demonstrate results, key learnings and recommendations.
• Educating and equipping our managers and wider staff team, through your enthusiastic and informative training on key policies, processes and working practices.
• Equipping and empowering managers to effectively, efficiently and ethically manage their teams, ensuring that team members have access to personal and professional development plans.
• Providing guidance, advice and coaching to managers in resolving challenging employee relations matters, including investigations and appeals in processes such as, but not limited to, disciplinary, grievance, capability and performance management.
• Ensuring that employee data is processed in line with relevant regulatory requirements, consulting as required with the Data Protection Lead, the Operations Director
• Promoting understanding of health and safety across the team and serving as the Health & Safety Officer for the Cornerstone building
• Ensuring regulatory compliance and excellent execution of our HR responsibilities and providing guidance and accountability in the planning and implementation of our HR plans.
• Presenting the vision and mission of Mercy UK and being willing to deliver training to Christian audiences of all denominations and backgrounds as well as bringing an example of healthy Christian leadership in line with Mercy UK’s statement of faith and lifestyle policies.
• Remaining discerning, innovative and open to change, offering your skills and support across the charity, as needed.
• Undertake continued training, be an active participant and show commitment to personal and spiritual development.
• Adhere to ethical practice, strict confidentiality, disclosure and safeguarding policies and use discretion at all times.

Senior HR Business Partner – Cambridge Assessment English

Contract: Full-time, Permanent

Salary: £58,000 to £65,000 per annum

Location: Cambridge

Start Date: As soon as available

Are you an experienced HR Business Partner looking to step up into a more senior and challenging role? Do you have experience or exposure working internationally?

Cambridge Assessment is a leading expert in education and assessment. A part of the University of Cambridge, we have unrivalled depth of experience in national education systems, international education and English language learning. We exist to help people learn, achieve and prove their true potential.

About the role

As Senior HR Business Partner for Cambridge Assessment English (a business unit of Cambridge Assessment), you will lead and develop a small dedicated partnering team with a focus on activities that enable the strategic aims of the unit to be met, including change management, and people development, as well as the provision of day to day operational support. You’ll also be working closely with the partnering team in the Cambridge Assessment International Education business unit to develop cohesive partnering services across our shared international network that includes Europe, the Americas and Asia, for which occasional travel will be necessary.

As a member of the wider Cambridge Assessment HR senior management team, which includes centres of expertise across Organisational Development, Reward, Change and Health, Safety & Wellbeing, you will also be actively involved in and contribute to the ongoing development of our Single Strategy across Cambridge Assessment and Cambridge University Press.

No two days will be the same and life will be busy, varied and interesting.

A bit about you

The sectors you’ve worked in previously are less important to us than your tangible experience. You will have managed change in a large matrix organisation and will have demonstrable business partnering experience as well as being commercially minded and possessing a strong understanding of the value of HR. You will have international experience, as well as having line managed in previous roles.

Educated to degree level or equivalent, difficult conversations don’t ruffle you, and you enjoy the complexity that comes with working in a fast-paced environment. Adept at building strong senior stakeholder relationships, you manage expectations and problem-solving with diplomacy and expertise.

A CIPD qualification is desirable but not essential.

Who we are

Cambridge Assessment is Europe's largest assessment group, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation. 

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

We wish you all the very best with your application.

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is Wednesday 28th October and interviews are planned to held virtually on Wednesday 4th November. Please note, we will however be reviewing applications on a rolling basis.

Please upload your CV and covering letter, where you will also find a detailed job description.

If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.

CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER

This is a part-time position, 17.5 hrs (3.5 hrs Wed, 7 hrs Thurs & Fri) hours per week

Summary

Are you an experienced and confident HR professional who is customer focused and practical in their approach? At Versus Arthritis we are committed to developing and supporting our people and to enable us to do this we are moving to an HR business partnering approach. We are a new team which is looking for the final person to make us complete. It is an exciting time to join as we develop our offer and build our key relationships. You will support and advise on all aspects of the HR offer, accessing expertise from other teams within the People and Organisational Development Directorate.

About the role

This newly created role will push back against arthritis by working with organisation leaders to develop and deliver the people agenda in your area of responsibility, improving organisational performance.

The HR Business Partner will work closely with key stakeholders across all directorates to provide advice, support and guidance to enable the organsiation to develop a workforce which can deliver the charity's strategic goals.

• It's about effective workforce planning
• It's about influencing, coaching and advising
• It's about learning, evaluating and improving

Key requirements

We are looking for someone who gets excited about their role working with people and what they can contribute to the success of the organisation's ambitions. They must like a challenge and embrace opportunities, have patience and enthusiasm.

We are looking for the following skills, knowledge and experience:

• Qualified to CIPD level 5 or equivalent experience
• Experience of supporting organizational change
• Significant generalist HR experience, including managing complex employee relations cases
• Strong and effective communicator, with the ability to engage stakeholders
• A flexible, pragmatic and creative approach, redefining problems in light of information gathered or changes in context
• Evidence of effectively working with uncertainty and ambiguity and comfortable working at pace
• Strong advising and coaching skills enabling managers to develop their knowledge, confidence and capability in managing people to get the best out of their teams whilst ensuring a balanced approach to risk and reputation

How to apply

To apply you MUST submit:

1. a concise, up-to-date CV
2. along with a completed supporting statement demonstrating how you meet the key requirements set out in the job description and person specification
3. Please include where you've seen this role advertised

Email your completed application by midnight 2 November

THE COMPANY

Lumos is an international children’s charity founded by J.K. Rowling to end the systematic and harmful practice of the institutionalisation of children. Our vision is a world in which all children have the opportunity to grow up and thrive in a safe and caring family or, where there is no alternative, in specialist placements that meet all their needs, respect their rights and ensure they can fulfil their potential.

THE POSITION

The International HR Advisor will provide excellent customer focussed HR support through partnering with Lumos International country offices and regional hubs and supporting international managers and leaders to deliver strong organisational performance.

This role will also oversee and lead on a number of HR areas and projects including international learning and development, international reward and benefits, employee engagement and collaboration internationally, international HR handbook, Policies and country HR set up guide, to support Lumos as it achieves its consolidation plans.

You will have: -

• Professional HR qualifications – preferably CIPD level 5 or equivalent.
• International experience of HR across multiple countries ideally in at least 2 of the following regions: Europe, Africa, Asia, the Middle East, Latin America and the Caribbean
• Excellent communication skills in English (verbal and written), with the ability to provide clear and effective advice on a range of people issues. French would be highly desirable.
• Good coaching and mentoring skills and an approach that builds capacity rather than dependency.
• Proven ability to influence, challenge and negotiate at senior levels and build capacity within management teams

THE LOCATION

Our newly refurbished office is based in the City core of London with underground and mainline stations Monument, Cannon Street, Bank and London Bridge all within a 5min walk. Bike storage is also available. The local area offers a diverse range of amenities, cafés and restaurants with Leadenhall market, Borough market and the Royal Exchange located nearby.

WHAT WE CAN OFFER YOU:

• 30 days of paid holidays
• Enhanced maternity leave
• Life Assurance and Pension Scheme
• Cycle to Work Scheme, Season ticket loan scheme and Childcare Vouchers
• Dynamic, interesting environment
• Regular staff social events and activities

If you are committed to protecting and empowering the world’s most vulnerable children, join us.

To apply please upload a CV and a supporting statement demonstrating how you meet the requirements.

You are advised to submit your application as early as possible as we reserve the right to close the post at any time, once we have received sufficient applications. 

Are you a driver of change? Are you passionate about helping people adapt to organizational and systems changes? As part of our HR team, you will focus on the people side of change. Our current change cycle includes change projects looking at business processes, systems, and technologies, with an emphasis on improving our environmental questionnaire for our Next Generation Disclosure program.

You will create and deliver strategies and plans to help employees maximize the adoption of this new programme (and others) by honing methods of effective and sustained behaviour change. This is a great opportunity for someone who is looking to play a key role in implementing a significant change in an NGO environment. You will also play a key role, along with the wider HR team, in maintaining our strong, collaborative work culture. This is a new role providing you with an opportunity to make it your own.

The senior HRBP – Change reports to Global Director HR and People Development with matrix management reporting line into the Global Director Transformational Change and Projects. This is a fixed-term contract for eighteen months.

Key responsibilities include:

• To be the primary day-to-day point of contact for employees, whilst supporting and coaching leaders and managers in developing and implementing the change projects
• Design and develop change management methodology that is fit for purpose for the Next Gen programme and other programmes.
• Drive adoption and proficiency of changes within the global offices in CDP, ensuring compliance with CDP’s Change Management methodologies.
• Develop programme/project strategies and plans, including stakeholder assessment, internal communications, leadership alignment, organization transition, change readiness, capability transfer and deliver training. Ensure People decisions and solutions are aligned to wider HR strategy, policies & priorities
• Lead/facilitate meetings with department heads and directors to ensure an understanding of the current company culture and organisation, and jointly develop a change adoption plan.
• Provide direct support and coaching to directors and managers as they help their direct reports through transitions.
• Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the Next Generation Disclosure transformation.
• Work with the rest of the HR team on other projects when needed. Working as a team to build our collaborative work culture.

Required skills and experience:

Essential criteria:

• CIPD qualified and/or membership
• 5+ years’ proven experience working within a fast-paced, matrixed, preferably agile environment, with the ability to adapt to changing priorities and new ways of thinking
• Come from an HR Generalist background with a specialism in change management
• Strong knowledge and understanding of employment law in relation to change management activities
• Experience in complex project management
• Persuasive advisor, comfortable in interacting with senior and executive management in complex global matrix organizations
• Excellent communication and presentation skills
• Professional, personable, with a hit the ground running attitude

Desirable criteria:

• Experience working for an NGO or charity
• Project management qualification
• International experience

Salary and benefits: c £55,000 per annum, 30 days’ holiday plus bank holidays, generous non-contributory pension provision, annual discretionary bonus (depending on company performance), Employee Assistance Programme, life assurance, training and development, flexible working opportunities and other benefits.

Interested applicants must be eligible to work legally in the UK.

Before you apply

We’ll only use the information you provide to process your application. By emailing us your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.

How to apply:

Please visit our website to apply. The deadline is 10am on Monday, 2nd November 2020.

An exciting opportunity for a commercially minded individual with experience in the charity sector, to join the Central and East Northamptonshire Citizens Advice’s (CENCA) Executive Team, providing Business Support across the organisation. 

Head of Business Support

£29,400 - £34,000 (negotiable)

Full time, 37 hours per week (Monday to Friday)

Permanent

Responsible to Chief Officer

Northampton

About the role

As Head of Business Support, you will play an instrumental role in the management of finance, human resources, risk assurance, premises and business management at CENCA, ensuring all legal, external and internal compliance is met. Working closely with other Heads of Service and the Chief Officer, you will lead the coordination and production of information on Performance Indicators, Risk Management and Service Improvements.

About you

This is a diverse role which will give you the opportunity to work across multiple parts of the business. As the ideal candidate, you will have:

• Knowledge of HR legislation and policy
• Experience within a finance role
• Understanding of equality and diversity and its application to CENCA
• Proven track record of resource management

About us

CENCA has a vision for a fair society for all, with lives well lived. A key aspect of this is for people to be able to improve their lives because they know and understand their rights and responsibilities. We deliver Citizens Advice services to over 8,000 people a year in Northants, via 10 projects and services and we are on target to deliver £6million of income gains for our clients in 2020/2021. 

At CENCA, we expect our staff to stand up for equalities, communicate for impact and strive to make a personal difference. 

Benefits

• 25 day’s annual leave (plus bank holidays)
• Enhanced sickness benefit after one-years’ service
• Flexible working hours to the requirement of the role
• Comprehensive training and Ongoing Development
• Free parking for agreed roles

How to apply

If you are interested in this opportunity and would like to find out more, please visit our website via the Apply button, where you can download a job and application pack.

Please note, CVs will not be accepted.

To arrange an informal telephone discussion about the role, please contact:  Carole Cooper - PA to Chief Officer

Closing date: Monday 9th November 2020

Shortlisting: Weds 11th November 2020

Online interviews are expected to take place week commencing Monday 16th November 2020.

We are looking for an experienced HR and Recruitment Advisor to join our supportive and dynamic Corporate team. You will be working remotely initially due to Covid-19 but typically the role will be based in our office in central Exeter, reporting into the Business Services Manager. The purpose of this role will be to lead the HR function on all aspects of HR and recruitment, to enable our workforce to make a positive difference to the lives of those we support.

Step One is a leading third sector provider based in Devon providing a range of mental health, supported living and employment services. We are a charity motivated by seeing people make progress and we work positively to empower people with the confidence, coping skills, hope and self-awareness to manage their mental health and take positive steps forward.

Responsibilities and tasks will include (but are not limited to):

• Managing the day to day HR operations and providing a 1st line response to a broad range of HR queries. 
• Full ownership of the recruitment cycle, delegating where appropriate.
• Line management of a newly appointed junior HR employee.
• Managing employee relations and performance management.
• Assisting with payroll preparations and other HR data reporting.
• Managing the training and development of all employees
• Providing full HR administration, delegating where appropriate.

Education and work experience requirements:

• Minimum 4 years experience in a similar role.
• Line management experience.
• Experience of managing the full recruitment cycle. 
• Completion of a Level 5 CIPD qualification or equivalent experience.
• Strong and current knowledge of employment law and best practice approaches.

What we can offer you:

• Flexible working patterns considered.
• 33 days annual leave entitlement inclusive of Bank Holidays.
• Central Exeter office location with excellent transport links.
• Opportunities for Continued Professional Development.
• Access to our Employee Assistance Programme. 
• Enhanced DBS costs covered. 

Join our friendly and dynamic team to provide a solid backbone to the organisation for all our financial and personnel aspects. Triangle is at the cutting-edge of thinking and practice in supporting and measuring service user change. Collaboration is at the heart of how our teams across the UK work together to achieve our social mission.

Outcomes for the role

• Finance processes are accurate and up to date and tasks are completed on time, including the sales and purchase ledgers, bank reconciliation and debtors processes.
• Staff receive their salaries, pension contributions and other payments correctly and on time.
• Colleagues are supported effectively with finance to enable smooth interactions with clients
• Communication and interactions with colleagues, the Directors and external parties (such as clients, the bank, HMRC and payroll providers) is timely and clear and aimed at making finance operations run smoothly.
• Internal and external systems to support the HR function of Triangle work effectively and staff are supported with their queries

Tasks of the role

The Finance & HR Administrator will carry out the following tasks to achieve the defined outcomes:

Finance

• Sales Ledger: raise accurate and timely invoices, chase unpaid invoices, including invoices for international clients and counter-parties, and apply the correct VAT rules
• Purchase Ledger: ensure all payments are made on time, working in conjunction with the Finance Director and supported by staff
• Xero Accounting System: use Triangle’s online finance system, Xero, in order to
  • record all financial information
  • process all billing,
  • process reconciliations
  • facilitate budget tracking
  • maintain purchase ledger and
  • reconcile balance sheet accounts, including bank reconciliation
• Staff expenses: process and pay expenses in line with Triangle’s policies
• Supplier forms: complete supplier forms
• Financial Reporting: Assisting the Finance Director and accountants to produce the quarterly VAT Returns, Management Accounts, Budget and Annual Accounts
• Insurance administration: manage policy renewals
• Salesforce: use Triangle’s Salesforce Client Relationship Management system to record and keep up to date relevant information
• Internal & external liaison with:
  • The Finance Director and other Triangle colleagues, including supporting their client relationships with finance-related processes and information
  • Bank(s)
  • Communicating with clients by phone & email
  • Liaison with external providers for payroll, pension scheme, benefits (childcare voucher scheme, Cycle to Work scheme, Employee Assistance Programme)

HR

• Recruitment: assist the team with recruitment administrative tasks, including job advertising and providing a point of contact for candidates
• Payroll coordination
• Policies & procedures: ensuring all documentation is up to date, in conjunction with the Business Manager
• Leave: Potentially managing / registering staff absences and holidays

The post holder will also be given other tasks from time to time as required.

The Person Specification

Essential – The person in this role will:

• Have AAT Level 2 qualification or similar
• Have a proven track record of at least 2 years in finance and HR administration of a small to medium-sized business
• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Triangle’s continued growth
• Be consistent and accurate and have an eye for detail
• Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role
• Have excellent numerical skills and advanced knowledge of Excel
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation
• Be able to take the initiative and take a creative problem-solving approach
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues

Desirable – The person in this role will ideally also have experience of working with Xero and Salesforce

Location: We are flexible about your working location, although we would expect you to be in our head office in Central London around two days a week when Covid restrictions are no longer in place.

About the role:

This is an important time to join Pilgrims’ Friend Society.  Our population is ageing significantly, and we are one of the leading evangelical Christian charities responding to the opportunities and challenges that this brings. We have just embarked on an ambitious “Renewal Programme” to develop six new state of the art Christian care homes across the UK to help people have fulfilled lives when they can no longer live safely at home and, by partnering with local churches, to be good news to older people who are lonely in the community. The first new home is planned to open in summer 2021.

We are looking for a Director of HR to lead the charity through the challenges of building and recruiting the teams we need to deliver this Renewal Programme. You will also lead  the development of HR best practice across the organisation so that we have the right people with the right skills to deliver excellent Christian care through the challenges of the pandemic and at a time when there are national shortages of care workers. 

About you:

Our ideal candidate will be an enthusiastic HR leader who is experienced in: developing people; driving forward cross-organisational culture and change programmes; recruitment and retention strategies; and remuneration and reward.

The ideal candidate will also have:

• Experience of working in a similar sized organisation (500 staff and £11m turnover) with a growth agenda.
• Experience of leading an HR team.
• Ability to engage others in setting a clear direction and in driving plans forward with energy and credibility.
• Project management skills to deliver multiple projects simultaneously.
• Excellent interpersonal and relationship building skills.
• Qualified to CIPD Level 7 or with further relevant experience.

We have an occupational requirement that those in leadership positions, of which this post is one, are Christians able to fully subscribe to our Doctrinal basis under s9 of the Equality Act.

What we can offer you:

• The opportunity to play a vital role in driving forward our growth agenda.
• 25 days holiday plus Bank Holidays.
• Life Assurance of twice annual salary.
• Flexible work location so long as you can be in our London office around 2 days a week.

About Pilgrims’ Friend Society

At Pilgrims' Friend Society we help older people flourish as God intended and to lived fulfilled lives in older age. We believe that as well as providing secure, comfortable homes and professional care, older people should be supported and encouraged to spend the later part of their lives contributing to the world around them, growing and enjoying fulfilling lives.

Inspired by our Christian faith, we are committed to love and have compassion for our neighbours at every stage of life. We follow the examples of our Christian predecessors in cherishing the elderly, treating them as treasured human beings made in the image of God, and capable of continuing their spiritual growth even as their body or mind may fail them. Working with partner churches we have a vision that no-one living in the catchments around our homes will face death alone and without having had the opportunity of hearing the Christian gospel.

How to apply

For more details and how to apply for the role, please download our candidate application pack which is available from our recruitment consultant’s website at Action Planning.

The closing date for applications is 9am on Monday 9th November.

Registered Charity Number: 242266.

No agencies please.

HR Manager

You’ll develop the HR infrastructure to support the growth of the Centre; provide policy advice and practical solutions to HR issues; ensure the efficient & effective administration of all HR matters; and develop and implement the People and Culture strategy.

HR Manager Responsibilities:

- Act as the first point of contact in relation to all internal and external HR related enquiries.
- Take a pro-active approach in advising directors and managers on statutory changes and best practice developments.
- Advise directors and managers on a range of employee related issues including performance management; sickness and absence issues; and disciplinary and grievance matters.
- Ensure that the Centre’s HR policies and procedures comply with current legislation and best practice and are updated in accordance with the Centre’s needs and ethos.
- Preparing recruitment packs in conjunction with the relevant line manager.
- Advise managers on the best recruitment process, including estimated costings.
- Liaising with recruitment agencies (where applicable).
- Arranging interviews, preparing questions and relevant papers and, where appropriate, being part of the interview panel.
- Co-ordinate the annual appraisal system, including the issuing of the timetable and forms; briefing managers on conducting effective appraisals and setting objectives; collection of appraisal forms; and collation of identified training, development and wellbeing needs
- Provide the identified training, development and wellbeing needs to the Development and Wellbeing Manager
- Work with the People and Culture Task Group and Centre staff to develop and embed the People and Culture strategy
- Liaise with the finance team to ensure accurate records and assist in the monthly payroll process, including the notification of new employees, pay related contract variations, furlough pay, leave notifications and pension/benefit changes
- Provide advice on annual pay awards and staff benefits
- Work with the finance team to administer the pension

HR Manager Requirements:

- Thorough knowledge of key human resources processes.
- Sound knowledge of employment legislation and its application.
- Minimum of three years’ experience of working in a generalist HR role.
- IT literate, including use of Windows XP packages (Word, Excel, Access) and the ability to manage employee databases (Knowledge of BrightHR is desirable).
- Experience of working within the charity or not for profit sector would be advantageous.
- Ability to produce HR metrics (Desirable).
- CIPD qualified - minimum level 5 (Desirable).

About our client:

They are a vibrant community centre in the heart of Tower Hamlets. The Centre is a charity with a national and international reputation for its innovative work in inspiring and empowering the people from the local community, using a unique model of integration. It supports over 2,000 people each month.

Location: London, E3 3BT

Salary: £33,000 to £37,000 per annum

Hours: 35 hours per week

Type: Full Time, Permanent

You may have experience of the following: Human Resources Manager, HR Manager, Human Resources Officer, HR Officer, Human Resources Generalist, HR Generalist, Human Resources Executive, HR Executive, Human Resources Business Partner, HR Business Partner, HRBP, Charity, Not For Profit, NFP, etc.

Ref: 94903

Senior Business Disability Partner

We are Business Disability Forum (BDF). We believe the 26 million people in the UK and over 1 billion people worldwide with disabilities and long-term conditions enhance the social and economic health of our societies. We help remove barriers in business structures and Government that prevent disabled people from thriving and making their contribution to the world.

We are unique. There are many great disability charities and disabled persons’ organisations. Our niche is our expertise in disability as it affects business.

The role

To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. Senior Member Business Partners have direct responsibility for their assigned Partners.

The requirement

• Experience of providing business support/coaching to experienced professionals.
• Experience of providing consultancy, training and advice on disability related issues
• Experience of working in or with business (private sector).

• Able to build and maintain networks, strong interpersonal skills.

• Knowledge of disability legislation and application in the workplace.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk

• Closing date for applications: 1 November 2020
• First interviews are planned for the week commencing 2 November 2020
• Second interviews are likely to take place in the week commencing 9 November 2020

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at barnabyp @ businessdisabilityforum .org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the button below

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be guaranteed an interview.

We are looking for a conscientious and professional individual to take on the new role of Business Manager for our domestic abuse service.

The successful candidate will have proven experience of working in a senior management/leadership role in the charity or service sector with a strong background in analytical work and excellent interpersonal skills.  The role will require the postholder to be both self-directed and to regularly interact with a range of other professionals.

Citizens Advice Waverley is a local independent charity providing free, impartial, confidential advice to people across the borough of Waverley and more widely. It runs advice offices in Godalming, Cranleigh, Farnham and Haslemere.

HR Consultant – £35,000 + Benefits (rising after probation)
This is a fantastic and rewarding role working as an HR Consultant within a small, successful and growing business. You will play a key role in the team as HR Consultant providing value-added, business focused HR advice, solutions and services to their clients, all of which are within the charitable/not for profit sector across the UK.

As HR Consultant you will be responsible for
•  Providing practical, tailored and robust HR and employment law advice and expertise to a range of clients, primarily by phone, email or Zoom and occasionally face to face.
•  Undertaking effective case management to agreed client, policy and legal requirements
•  Preparing legal and technically accurate HR documentation in line with organisational standards including contracts, employee handbooks, policies, procedures, letters and other associated case-management documentation.
•  Reviewing and updating client terms and conditions of employment, policies and handbook ensuring legal compliance 
•    Coaching clients through varied HR processes, including: resourcing, reward and retention; restructuring; TUPE; employee relations casework; employee engagement; management development; policy development and implementation
•    Keeping accurate, up to date records of work done to maintain the integrity of internal systems and process

To be considered for this role you must 
•  Be MCIPD Qualified 
•  Be able to evidence broad and extensive generalist HR experience including a broad range of complex ER casework 
•  Have supported managers and leaders through change programmes including restructure, redundancy, TUPE and harmonisation
•  Have the credibility required to influence clients at all levels
•  Be able to apply your previous HR experience and knowledge to deliver practical solutions for micro and small social sector employers
•  Have a passion for the sector, ideally through your career choices or your voluntary work. This MUST be evidenced on your CV

You will be joining an established, successful and expanding business, be working with a driven and engaging team and have the ability to really utilise and develop your passion for HR and the sector. 

Salary: £35000, rising after probation to £36,500 + Benefits.  Home based but must be prepared to travel as and when necessary depending on the needs of the role and the business.  This will include regular travel to the offices in Bewdley.

The best way to apply for this position is to follow the link below. This will ensure that your CV goes directly to the relevant consultant. 

If you have any specific question please call Diana Sharp at Wright Solutions (quote ref BBBH186).

Given the current economic climate we are receiving a high volume of applications to all job roles at the moment. We are committed to replying to all applications as speedily as possible however would ask for your patience as we work through our processes.

In addition to our HR Recruitment services, Wright Solutions also provides Diversity, Inclusion and Behavioural online training courses. Visit our website for more information

In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Wright Solutions will require proof of identification. A current copy of a passport, driving licence, ID card or NI card will be required as part of the registration process. Email copies are acceptable.

Summary:

Our client is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. They do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange.  They currently serve a growing membership of more-than 4,500 Board certified plastic surgeon members in 110 countries.

They now have an exciting opportunity for an experienced Membership Manager to join their team.  You will play an instrumental role in supporting and developing the services to their international community of plastic surgeons and in furthering their mission to improve and provide education in aesthetic plastic surgery for the benefit and safety of patients.

This is an exciting time to join this organisation as they transition the organisation from its office in New Hampshire USA to a more global virtual office and staff structure. They have just established their UK entity to employ staff to work with their newly appointed Executive Director in London. 

The post provides an excellent opportunity for an experienced member services professional to develop their career within a growing organisation.  You will be working within a small but dedicated team to support their established international Society through its next stage of development.

The role will be home based in the first instance, but candidates will need to be willing to travel to and work from London as required, as well as to travel internationally, once current travel restrictions are lifted.
 

The duties of this role include, but are not limited to:

• Ensure the highest quality standards in all member communications and activities.
• Support the Executive Director and ISAPS staff team to deliver the Board’s strategic objectives for membership.
• Act as the first port of call for all member enquiries, including technical queries, and respond on a timely basis
• Facilitate and support new member applications, the applications review process, approvals, upgrades and membership renewals, on a timely basis.
• Maintain member records accurately and in line with GDPR
• Continuously and proactively strive to improve the systems, processes, and user journey for our members
• Liaise with our CRM system supplier (X-cd) on all areas of systems maintenance, testing and development
• Liaise with ISAPS National Secretaries and report to the Membership Committee Chair as required to facilitate member approvals and service improvements
• Communicate member updates, benefits and activities and liaise with other departments and external suppliers as necessary to do so.
• Promote membership and additional upgrade opportunities at meetings and events
• Support the set up and delivery of ISAPS core member services in events and education
• Update the membership areas of ISAPS website and ensure they remain current
• Produce reports for the Executive Director, Membership Committee Chair and Board as required
• Collaborate and communicate proactively with our small team to inform and update on all issues relating to our member services
• Travel to London for meetings and to represent the organisation and promote its membership offering at international events when needed
• Additional duties as may arise from time to time.

What we would like from you:

• Educated to degree level, with demonstrable experience in customer relationship management
• Previous experience within a membership organisation
• A strong customer focus with the highest quality outputs
• Exceptional organisational skills and self-motivation
• Ability to work to high standards with a broad and variable workload
• Ability to work to your own initiative and within a small team
• Proven ability to develop customer relationship management systems and processes
• A meticulous approach with proven ability to analyse and evaluate needs promptly and efficiently and a keen eye for detail
• Proactive, adaptable, diplomatic, solutions focused and culturally aware
• The ability to embrace and enjoy evaluating, improving and developing new systems and processes
• Good working knowledge of electronic communications
• Comfortable in managing your own workload with a proven ability to meet deadlines
• Ability to work from home and travel to London for meetings
• Willingness to be available for out of hours meetings due to the international nature of the business
• Working with medical professionals, familiarity with applications review processes, and additional language fluencies would all be an advantage albeit not essential in this role.

This is a full-time role working 37.5 hours Monday to Friday.  The role is appointed on a temporary basis in the first instance to allow for effective handover of the role whilst the organisation is still in transition.  The role will be available as a permanent position once the transition is complete.

If you are interested in applying, please apply with your CV and covering letter, giving an indication of your current remuneration and explaining your suitability of the role.

The initial closing date will be the 2nd October 2020 with the possibility of extension; however, since the position is immediately available, the organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.