Business And Operations Manager Jobs in Cambridge, Cambridgeshire
The MEAM coalition has worked for fifteen years across more than 50 local areas in England, supporting local partnerships to tackle the structural and systemic issues that cause and sustain multiple disadvantage. We run the national MEAM Approach network, supported Fulfilling Lives from 2014-2022 and hold the current support contract for the Government and The National Lottery Community Fund’s Changing Futures programme. Our position enables us to bring learning together from these programmes to understand what drives change and allows people to make improvements in their lives.
This new role will be responsible for leading the implementation of our new network membership structure, and ensuring members are supported to actively participate in the MEAM Approach network. As the Membership Manager, you will build relationships with our network members, oversee communications to the network, manage our online community platform, and identify ways in which we can further support network members through commercial opportunities. You will combine your deep knowledge of multiple disadvantage with a curious and collaborative approach to your work, demonstrating a genuine interest in developing and contributing to the growing knowledge and experience in systems thinking and systems leadership across the team. You will share your reflections and insights generously with the team and be open to positive challenge as you develop your practice.
Your approach to work will embrace and embody MEAM’s unique approach developed over the last fifteen years: highly collaborative; practical yet ambitious support; and focused on rebalancing power in systems through meaningful coproduction. You will be firmly committed to improving the lives of people facing multiple disadvantage and committed to helping us drive forward areas of our work where we have made some progress but more needs to be done, in particular around equitable access to effective support for women and racially minoritised groups and deepening our understanding of multiple disadvantage through an intersectional framework.
You will feel competent delivering work remotely and online, but will also be willing to travel nationally for face-to-face work. You will be comfortable working as part of a dispersed team, requiring you to be significantly self-driven in your work.
MEAM values and prioritises different perspectives and all lived experience and as such we encourage applications from all under-represented groups. Specifically, we are seeking to increase representation in our team of people with lived experience of multiple disadvantage and people from racially minoritised groups. We believe in equity over equality and encourage you to contact us if there are barriers to you applying for this position, this can include but is not limited to, childcare/carer responsibilities and access requirements.
For full details of the role and how to apply visit our website.
Job Purpose and Summary
- To provide strategic financial leadership through strategic planning and robust reporting to ensure financial sustainability and facilitate growth of the organisation in order to maximise impact, in line with charitable objectives.
- To act as company secretary and provide oversight of IT.
Responsible to CEO
Direct Reports 2-4 x Finance admin and 1 x IT
Location Remote, with minimum one day per week in office with team (location flexible)
Hours Flexible (as required to do job effectively).
% FTE 0.8 to 1.0 FTE
FTE salary range Senior Leadership Team Scale (£55-65k per annum)
Scope Across Bild Group (Bild, Bild Association of Certified Training and Restraint Reduction Network)
Key Responsibilities and Accountabilities
Responsible for:
- Financial oversight and leadership.
- Providing robust financial information to inform and improve operational management and decision making to further the charities’ objectives.
- Ensuring financial sustainability of the charity and facilitate growth and development to further charitable aims.
- Ensuring appropriate financial probity and controls in place.
- Financial planning including budgeting and forecasting.
- Financial reporting including monthly management accounts so that Directors and Trustees understand the financial health of the organisation.
- Financial compliance including with HMRC and Charity Commission.
- Facilitating Finance Sub Committee of the board, in coordination with Treasurer.
- Support Chair of Finance Sub Committee in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability.
- Effectively management of financial risks as part of organisational approach to risk management.
- Appraising the financial viability of plans, proposals, and feasibility studies.
- Monitoring and reporting on the financial health of the organisation.
- Oversight of and being responsible for the preparation and submission of all statutory financial accounts and returns.
- Ensuring effective Payroll function and Pension scheme.
- Effective procurement procedures to ensure services are best value for money.
- Ensuring effective financial audit.
- Maintaining positive and healthy cash position.
- Leading, with support from CEO, on commercial decisions including pricing.
- Identifying efficiencies to ensure the lean operation of the organisation.
- Timely completion of all Statutory returns.
Business:
- Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements.
- Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation.
- As business manager, lead on risk management and KPI dashboard reporting to trustees and Finance Sub Committee.
Person Specification
Qualifications
- Qualified accountant (CCAB/CIMA/ACCA) (essential)
Experience
- At least 5 years’ experience as an accountant (essential)
- At least 3 years’ senior leadership experience (essential)
- At least 3 years’ experience managing a staff team (essential)
- At least 3 years’ experience in registered charity OR health and social care (essential)
- At least 2 years’ experience of working at Board level (desirable)
- Significant experience of both accounting and financial management environment.
Competencies
- Proven ability to present financial information in accessible format.
- Proven ability to think and plan strategically and commercially.
- Proven ability to interpret financial reports and advise on any appropriate action required.
- Ability to communicate financial information clearly and accurately.
- Proven track record of facilitating growth and development.
- Proven track record of facilitating continuous improvement.
- Proven track record of successfully implementing new IT systems.
- Good understanding of IT systems including AccountsIQ (or equivalent finance systems) and Salesforce (or equivalent CRM system).
- Positive and solution focused thinking.
- High integrity and openness combined with commitment to good governance.
- Proven ability to develop positive relationships across the organisation and with external partners.
- Proven track record of effective collaborative and partnership working with CEO / Treasurer.
- Track record of effective leadership skills including as acting as a role model within an organisation, promoting positive culture and living the organisational values.
- A commitment to human rights and inclusion of people with disabilities.
- Demonstrate values congruent to Bild values.
Further information
- All staff at Bild are required to treat sensitive material confidentially and comply with data protection legislation.
- All staff working at Bild are required to read and comply with required policies, including health and safety policy.
- Job descriptions may be reviewed after 6-month probation and at annual performance review.
Application and Closing Date
Applications are invited by CV and covering letter.
Closing date is 5pm on Monday 27 May 2024
Equal Opportunities
Bild strives to be an equal opportunities employer. In working towards this aim no employee, or job applicant will receive less favourable treatment on the grounds of their role, gender, age, disability, race, nationality, ethnic or national origin, colour, sexual orientation, domestic circumstances, social and employment status, gender reassignment, privately held political opinion, trade union membership, religious or similar philosophical belief, or disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Bild is committed to ensuring all employees have fair and non-discriminatory systems for recruiting or accessing training to enhance the development or promotion of staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Title: Operations Support Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
· Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
· Collate websites update requests and liaise with Communications Team to instigate the changes.
· Proofreading and final point of sign off before Senior Managers.
· Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
· Diary Management for the senior management team
· Minute taking and writing for Senior Management.
· Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
· Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
· Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
· Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
Person specification:
- Educated to GCSE level
- Excellent verbal and written communication skills
- Competent in Microsoft Word and Excel
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative
- Good attention to detail and accuracy
- Can work flexibly, and as part of a team
- Methodical and thorough approach to work
- Friendly and polite
The client requests no contact from agencies or media sales.
We are looking for an experienced Operations Manager to cover parental leave.
The successful candidate will have accountability for several key areas of operational delivery of BITC’s programmes across England, Scotland and Wales. This role will ensure the high quality and consistency of performance through these aspects of operational delivery and development, working closely with businesses, internal stakeholders and external partners. This role is responsible for leading and managing a high-performing team, delivering programmes and contractual obligations across their patch. The post holder will lead on driving programme/contractual performance (both KPI’s and financial) motivating and inspiring the team. They will also have responsibility for ensuring continued funding from key partners and securing new income; monitoring and reporting on this important activity as it contributes to BITC's vision within a set geographical area or programme/project areas.
The successful candidate will have knowledge and experience of:
· Managing the delivery of contract and programmes to meet contractual obligations
· Working with business, schools and/or community organisations to create beneficial relationships
· Providing leadership, motivation and development for a dispersed team to achieve excellent results for businesses and beneficiaries
· Securing funding for impact programmes
This is a fixed term contract for approximately 10 months to cover parental leave.
The location is flexible - candidates can be based at home or at their nearest BITC office.
The salary level for this role reflects the contractual location and the programme funding. The salary range is £33,120 to 41,000 per annum (regional) and £36,225 to £44,000 London office based.
The role is full-time - 35 hours per week.
Closing date: 26 May 2024 at midnight
Interview date: w/c 3 June 2024
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
__________________________________________________________________________________
RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
__________________________________________________________________________________
The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
We are committed to providing a safe and healthy work environment for our employees, visitors, and the public. As part of our ongoing commitment, we are seeking a dedicated Health & Safety Manager to join our team.
The Health & Safety Manager is part of the Operations, Risk & Compliance (ORC) team, a key component of Corporate Services, and delivers a comprehensive and high-quality service across the organisation. This is an exciting role, keeping our employees, visitors and the public safe, and protecting the legal integrity of the charity.
As the Health & Safety Manager, you will be responsible for developing, implementing, and overseeing all aspects of health and safety protocols and procedures for our office-based and remote employees, visitors, contractors, and volunteers. Your primary objective will be to ensure compliance with all health and safety related regulations while fostering a culture of safety awareness and continuous improvement. You will appreciate the balance of compliance with the law, and the needs of our stakeholders. You’ll be empowered to lead on exciting and varied projects which shape the way our charity works and supports making research breakthroughs possible.
Main duties and responsibilities of the role:
Your duties will include, but not be limited to:
· Responsibility for inputting into and executing operational plans, and for the operational performance, of the health and safety of the organisation.
· Undertaking operational activities that require good judgement, creativity, and pragmatism, with autonomy and accountability.
· Develop, implement, and maintain comprehensive health and safety policies and procedures.
· Conduct regular risk assessments according to the needs of the business, including new and expectant mothers, events, health conditions, office assessments, DSE etc.
· Provide guidance and support to employees at all levels on health and safety matters, including training programs and awareness campaigns.
· Keep abreast of changes in health and safety legislation and regulations and ensure company compliance.
· Investigate accidents, incidents, and near misses, and develop strategies to prevent recurrence.
· Maintain accurate records and documentation related to health and safety activities, including incident reports and training records.
· Devise and maintain regular reporting and metrics for organisational use.
· Collaborate with other departments to integrate health and safety considerations into business operations and planning.
· Coordinate with external vendors, such occupational health providers, as necessary.
· Act as a liaison between employees and management regarding health and safety concerns, ensuring that all voices are heard and addressed.
What we are looking for:
· NEBOSH Diploma or degree in occupational health and safety.
· Experience in health and safety management in an office setting.
· Pragmatic and balanced approach to compliance.
· Ability to work independently and collaboratively in a fast-paced environment.
· In-depth knowledge of relevant health and safety regulations and best practices.
· Confidence in presenting / communicating to groups of people and / or senior leadership.
· Proficiency in MS Office suite and other relevant software applications.
· Excellent communicator, both written and verbal – able to build rapport and demonstrate influencing, negotiation, and decision-making skills.
· Detail-oriented with strong organisational skills and the ability to manage multiple priorities effectively.
· Effective problem-solving skills with the ability to assess risks, develop effective solutions, and to exercise good judgement / initiative in a variety of situations.
· Ability to build relationships and inspire confidence and respect at all levels, a strong team player.
· Demonstrates and encourages ownership and responsibility; drive/motivation - has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.
· Strong ethical standards and a high level of personal integrity.
· Administrative and IT skills; Outlook, Word, Excel, and PowerPoint.
· Up to date industry knowledge in related subjects.
· Ability to maintain discretion and confidentiality, while staying focused in a pressured environment, working independently and within a team.
· Ability to prioritise and coordinate workloads, to meet deadlines.
· Receptive to feedback and demonstrates flexibility, curiosity, and an ability to learn.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa£42,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 27th May 2024, with interviews likely to be held week commencing the 3rd June 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our wevbsite.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Phoenix Futures have an exciting Remote opportunity for someone to join the Business Development team and help shape the future of specialist treatment for people recovering from addiction.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity
The Role
This is a work from home post and can be based remotely anywhere within the UK. There will be the need to travel to meetings in London occasionally and travel to our services across England and Scotland on an ad hoc basis.
As the newly appointed Business Development Finance Partner, you will work closely with the Head of Business Development and Director in identifying and evaluating new opportunities as well as working across the Organisation to support ongoing contract management and financial business management activities.
You will support our operational leadership across the UK to evaluate, monitor and review the financial aspects of new business opportunities, leading on financial elements of tenders and grants as well as contract management and risk appraisal processes.
The position provides an ideal opportunity for individuals with a strong finance background (qualified or part-qualified accountants) to develop and enhance their careers through transitioning into a business management role.
You will be part of a passionate and skilled Business Development team, supporting the vital work delivered by Phoenix Futures across the UK.
About You
To join us as Business Development Finance Partner, you will need:
- Proficiency in the use of Microsoft Excel
- Excellent literacy and report writing skills
- Experience of budgeting for tendering / contracting for services
- Excellent communication skills and ability to interpret and explain budgets and pricing to operational staff
- Qualified in or working towards a professional accounting qualification
- Empathy with the mission and values of Phoenix Futures
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
So, if you’re seeking your next challenge as a Business Development Finance Partner, please get in touch or apply today.
Your Rewards
- Salary of £34,400 pro-rata (FTE £43,500) working 30hrs across the week with flexibility that allows you to balance home and work
- Up to 8½% performance related pay annually
- 25 days’ annual leave pro-rata, plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
The Team
The Business Development team are responsible for leading on new and emerging opportunities to support people with substance misuse issues – securing opportunities to deliver residential rehabilitation, community, housing and prisons services.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. Find out more on our website.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams in June.
Successful candidates will be selected for a face-to-face interview, for which there will be a psychometric assessment and aptitude test to complete, in the form of a systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Earlsfield Foodbank
At Earlsfield Foodbank, our mission is to create a profound and lasting impact on our community. We are an independent foodbank set up in 2013 and are part of the Independent Food Aid Network.
We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging our local community to promote our mission. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
Earlsfield Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. As demand for the foodbank grows, we're looking for an experienced Operations Manager to join our team and be a catalyst for change.
Summary of Role
Work in collaboration with the Head of Service to manage and coordinate the day-to-day operations of the Foodbank. You will manage and support a team of volunteers, leading by example to ensure the Foodbank operates smoothly and the continuity of delivery standards within the guidelines of EFB policies and procedures.
The ideal candidate will have experience of working or volunteering in a Foodbank. They will be a strong leader and be hard-working, organised, collaborative and confident. They must be passionate about tackling poverty, deprivation and injustice and have a non-judgemental and positive attitude towards people who require support.
If you feel you have the required passion, energy and enthusiasm to help us bring an end to poverty and hunger, then you’re on your way to becoming part of something that will make a real difference to people’s lives.
To apply for the role please submit a CV and one-page Cover Letter.
Deadline for applications is 5pm on Monday 27 May 2024. Depending on the number of applications received, we may bring the closing date forward. We therefore encourage early applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Business Conservation Advice
Reference: APR20249746
Location: Flexible in UK – Home
Contract: Permanent
Hours: Full Time
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
This is a unique opportunity to lead a highly skilled and committed team of 17 advisers and specialists who together are working in partnership with businesses to deliver real nature positive improvements across the economy. You will lead the development of existing partnerships and programmes, and drive through new ones delivering ambition and impact at scale.
What's the role about?
You will be responsible for the team that enables delivery of the RSPB's strategy and the key aims of conservation impact, nature positive business change and additional income to the society. In particular you will:
- Lead a team of business conservation advisors, who are based across the UK
- Develop the skills and capabilities of the team towards high performance and positive culture
- Be responsible for the quality of RSPB inputs into business conservation partnerships and aligning with RSPB outcomes
- Work across RSPB teams to bring to fruition new and expanded partnerships that are fitted to RSPB’s strategy
- Be responsible for effective stakeholder management that facilitates collaborative external and internal relationships
- Lead the communications, impact reporting and promotion of the team’s work, to raise its profile with key audiences
- Direct the team’s activities and translate RSPB corporate strategy outcomes into work plans, meeting ambition and managing risks
- Work with colleagues in Policy and Advocacy to enhance the evidence base and business case for a nature positive economy
- Oversee the budget so that financial targets for income and expenditure are met
- Report to and liaise with relevant RSPB governance boards as required, overseeing timely reporting
Key skills, knowledge and experience:
- Good understanding of nature conservation and how businesses are engaging on issues of sustainability
- Strong track record of engaging with business partners, maintaining and developing long term relationships
- Experience of leading and developing teams and uniting them to deliver impact
- A strong customer focus and experience of contract management
- Demonstrable experience in developing and implementing business plans
- Strong budget management skills
- Proven experience in meeting ambitious targets and delivering impact at scale
- Excellent communication skills and ability to present, influence and represent the organisation to key audiences
- Extensive stakeholder management experience within a large organisation and externally across sectors
Closing date: 23:59, Fri, 31st May 2024
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Regional Manager - London
This is a remote role, but will require you to travel to sites across London on a regular basis.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
The main purpose of the programmes team is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
Each Regional Manager is responsible for a local patch which currently typically consists of 5-6 schools or colleges, up to 100 students and 4-5 operational relationships with our corporate partners. Regional Managers will also be responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support ..
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
Main responsibilities and accountabilities
Centre Management and Student Support
· You will work 1:1 with our community of school/college coordinators in your region to support them in delivering the programme. This will require regular meetings and communication, to support coordinators with the planning and managing of masterclasses, workplace visits and other Career Ready events for students and volunteers
· Regularly communicate and report to the Head of Programmes
· Execute our strategy across the region
· Support schools and colleges in programme onboarding (students and mentors) and delivery of paid internships
· From time to time there may be a need to deliver sessions to skills and careers leads and to groups of young people within the school and college setting
· Recruit new schools and colleges to the network from the region in accordance with priority target areas. Manage their induction, training, activities prior to launch and implementation of the Career Ready programme
· Assist schools and colleges on our programmes to plan, manage and run events (i.e. icebreakers, launches, or student promotion sessions) and be prepared to present at such events.
Partnership Management, Stakeholder Engagement & Business Development
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to ensure your Regional Action Board supports you (develop a great relationship with them, set and agree targets and meet with Chair regularly).
· Develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors (one for each student participating) is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
This Includes:
o Promoting Career Ready to potential supporters, engaging their commitment.
o Management of relationships with employer supporters through regular 'keeping in touch'.
o Directly pursuing a prioritised list of prospect funders in your region in line with our organisational strategy. This work will be supported by Partnership Managers and Head of Programmes
o Using our SME Internship Investment Fund, seek small and medium sized businesses to provide a mentor and host an intern, seeking as much match funding as possible (e.g., we pay for 1 internship and you pay for 1; 50% of internship funded_
o Support engagement, experience and deliver on the programme commitments to corporate partners in your area.
o Support the Head of Programmes and Partnership Manager with programme reporting requirements specific to corporate partners, trusts and foundations
General
· Promote a commitment to high standards of service, and to equality of opportunity through leadership and good practice.
· With the Chief Executive, Director of Programmes and Operations, and Heads of Programmes , monitor the state of Career Ready in the region and seek ways to promote its achievements and improve the service given by the central staff team.
· Attend meetings and training days with the national team (approximately 2 times a year – these have tended to take place in London).
· Ensure that all regional management information is submitted to the national Salesforce database in a timely and accurate way.
· In collaboration with the Career Ready team, raise our and key stakeholders’ profile in the area, celebrating success via socials and the local media, business and education communities.
· Undertake public speaking as required to promote the work of Career Ready in the area.
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Key qualities and skills
· Driven, inspirational, warm with a track record of what you can do and how you do it
· Loves developing, growing and maintaining a broad range of stakeholder relationship
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences (students to Head Teachers to CEOs)
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
You also have strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
Hours:Full-time (35 hours) although we will consider part time requests of a minimum of 28 hours per week
Benefits
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
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Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with occasional team meetings in Central London and more regular visits to schools, colleges and work places].
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You’ll be part of a diverse, supportive, and friendly team
Please ensure you answer the screening questions and provide your cover letter.
The client requests no contact from agencies or media sales.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
We have an opportunity available for a Business and Development Relationship Manager to join our Business Development team. As Business and Development Relationship Manager, your key focus will be to have a direct impact upon the growth and success of the business through the strategic contribution to service development and new business development.
This role will be home based with regular travel across the Midland and South of England region. You will be required to attend at Head Office (based in Warrington, Cheshire) for monthly team meetings, supervisions and as and when required. Salary £57,742 per annum. Contract of 39 hours per week.
Responsibilities will include:
- Developing and growing the customer base across the region, establishing, and maintaining key strategic partnerships with commissioners, ICBs, housing providers and other stakeholders.
- Revenue targets and relevant KPIs are delivered across the region whilst ensuring service sustainability is maintained.
- Establishing demand needs within the local areas whilst supporting with new developments, with interests in LD & MH Services.
- The ability to develop high-level reports and briefings, managing complex data and information to provide concise recommendations and detailed action plans.
For this role you will need to be able to work independently and work with the wider business development team on competitive bids and tendering across the region. We are seeking someone who is willing to lend a helping hand and constantly looking for ways to improve process. You will need to have patience, an understanding nature and active listening skills. If you are someone who welcomes challenges and actively seeks opportunities to enhance your skills then we would like to hear from you.
Qualifications
Candidates must have a relevant qualification in Business management, or be willing to work towards. Extensive experience of successful sales/negotiation within a health and social care context is essential this for this role. Strong organisational and time management skills are required. You will need to be someone who is unafraid to take risks, try new approaches, and continuously seek improvement.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Key Dates:
- Closing date for applications is 17th May at 5pm.
- Informal interviews will be held virtually on 24th May.
- Formal interviews will take place on 07th June at Warrington Head Office.
Product Manager
Remote/home working with occasional travel
£42,000 - £45,000 pa plus excellent benefits
35 hours per week
We’re recruiting for a new Product Manager to support the 12 million people in the UK who are deaf, have hearing loss or tinnitus. We are on an exciting journey at RNID as we introduce and embed product & delivery approaches and you will have the drive to help us along that path.
You will play a critical role in the next phase of our website product, developing and owning the roadmap and delivering positive impact for all our audiences. This includes user experience, conversion rate optimisation, technical integrations to internal/external systems and usability & accessibility.
You’ll work with external agencies as well as our multi-disciplinary in-house team. You will ensure that our website and other relevant digital products deliver against our over-arching strategy.
You will work in a consultative and collaborative way, sharing your experience, expertise, and guidance to encourage effective decision making. Working closely with Marketing & Communications and other teams to ensure coherent user journeys and relevant product roadmaps are in place driving the desired outcomes. You will own the website product roadmap.
You’ll work with subject matter experts and specialists to understand our audiences, identify opportunities, develop, and test ideas and manage products throughout their lifecycle.
You have expert product management skills. As the product manager you will champion a product mindset, continuingly delivering improved outcomes for our communities.
You undertake work which requires the application of service design and product management principles in a wide range of contexts. For example, using your knowledge of user needs and organisational goals, you will frame problems and help set priorities for the delivery team.
You will work with other parts of the organisation to represent community interests. You will be required to coach others, especially Product Owners, to increase knowledge and understanding of product mindsets and ways of working.
You apply your knowledge of user-centred design, technology, and data perspective to make informed decisions based on user needs and value for money. It is expected that you will gain further product management responsibilities as new work takes shape.
You perform a range and variety of complex technical, professional, and financial activities. For example, working within constraints such as technology, policy, regulatory, financial, or legal, you make business cases and deliver strong cases for product improvement.
You understand the different phases of product delivery and can maintain and iterate a product over time to continuously meet user needs.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A leadership role with real purpose within the Executive Team of Papworth Trust, a well supported and long established charity. You will work with a broad range of colleagues across the Trusts Work, Care and Day Opportunities Services.
The plan into 2027 and beyond is growth and you will be an effective part of the team to meet the Boards strategic objectives and deliver sustainable growth in your areas.
Responsibilities
- Determine strategic growth as part of the executive team
- Ensure the trust meets statutory and regulatory requirements (CQC)
- Lead and inspire, creating a high-performance culture and delivering high-quality services to customers
- Create opportunities for growth through forming alliances and relationships with authorities and commissioners
Experience
- You must have experience working at Senior level within the provision of Care, Day Opportunities, or Work
- Of course confidence around disability, and understanding the impact disability can have on the individual and the people around them is a prerequisite
- You will carry a passion for equality and social change with you in everything that you do
- Solid leadership skills, budget management, and enabling innovation through your teams will all be needed in this exciting and challenging role
The Head Office of Papworth Trust is located in Huntingdon with offices across the East of England, with a high concentration in Suffolk, you will need to be based in East Anglia and be happy to travel across the region to fulfill your role.
Emma Grace at polkadotfrog is recruiting exclusively for this position and will provide a full job pack and of course will be happy to speak informally as an initial step.
At Polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.