Business area manager jobs

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

Closing Date: midday 21 July

Reports to: Chief Executive

Hours of work: 0.8 FTE (30hrs per week) (flexible for the right candidate)

Holidays: Uncapped annual leave, plus two week-long shutdowns

Main work address: Hybrid - a mix of remote working and time at our Abingdon office. The role involves regular travel across Oxfordshire to meet funders, partners, and community supporters, and occasional evening or weekend work for events and networking.

Closing date: midday 21 July

Interviews: w/c 28 July or w/c 4 August

About Quest for Learning
Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.

We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.

The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.

Role Purpose

This is a hands-on and outward-facing role for a confident, capable fundraiser ready to lead Quest for Learning’s income generation efforts. As our sole dedicated fundraiser, you’ll take ownership of securing income across a broad mix of streams - including trusts and foundations, community fundraising, individual giving, and corporate partnerships.

You’ll be out and about representing the charity, building relationships with local businesses, community groups, and supporters, and bringing our mission to life with energy and clarity. You'll need to be a proactive self-starter who enjoys meeting people, thrives in a varied role, and is motivated by delivering results that improve life chances for disadvantaged children.

This is a busy and varied role which often involves working on multiple fundraising activities at once. A typical day could include working on an application to a new funder, designing a supporter newsletter, gathering information for an end of grant report, and researching new prospects.

This role would suit someone with experience of securing funding, managing funder relationships, and developing new opportunities - all with a focus on practical delivery. You’ll work closely with the CEO, leadership and programme teams, and our board of trustees to help grow a diverse and sustainable income base.

Key Responsibilities

Trusts and foundations

• Research and identify prospective funders, building a robust pipeline
• Write and submit compelling, tailored funding applications
• Deliver timely, high-quality reports with evidence of impact
• Build and maintain strong relationships with funders through clear, proactive stewardship
• Monitor success rates and financial information and adapt strategy to improve performance

Community fundraising

• Initiate and grow partnerships with local community groups (e.g. WIs, Rotary clubs, schools, churches)
• Support or coordinate local fundraising events and campaigns (e.g. fun runs, quizzes, coffee mornings)
• Attend community events to represent the charity and engage new supporters
• Equip and support individuals and groups to fundraise on our behalf

Corporate partnerships and other earned income

• Build relationships with local and regional businesses to secure sponsorship, gifts-in-kind or Charity of the Year support
• Develop creative, mutually beneficial opportunities to engage corporate partners
• Work with the CEO and board to identify and cultivate prospects
• Explore other potential income streams including education consultancy or training offers

Individual Giving and supporter engagement

• Support the development of campaigns to encourage donations from individuals
• Help create a compelling case for support across our communications
• Identify opportunities to increase visibility and supporter base (e.g. speaking engagements, community fairs)
• Ensure Quest for Learning is regularly engaging with our supporters
• Champion the use of storytelling and pupil outcomes to inspire giving

Marketing and communications (fundraising-focused)

• Develop fundraising messaging and materials with the CEO and team
• Lead on all communications relating to fundraising and supporter engagement
• Ensure consistent branding and tone across all fundraising-related comms
• Share our impact with passion and clarity to motivate supporters

Planning and systems

• Maintain accurate and up-to-date records in our Beacon CRM
• Track income performance and contribute to budgeting and forecasting
• Create and deliver realistic workplans to manage multiple deadlines
• Liaise with programme staff to gather data and stories for funders
• Report on income and fundraising activities to CEO and trustees

Person Specification

Essential

• Proven experience in fundraising, with a track record of securing income across multiple streams
• Strong communication skills, with the ability to explain our mission clearly and persuasively to a wide range of audiences
• Excellent bid writing and reporting skills
• Strategic thinking and problem-solving skills
• Confidence in networking, public speaking, and relationship-building
• Proactive, self-motivated, and happy to work independently
• Highly organised with strong attention to detail and the ability to manage multiple projects simultaneously
• Values-led, personable and enthusiastic - able to represent the charity with warmth and professionalism

Desirable

• Experience working in a small charity or education setting
• Knowledge of the Oxfordshire funding landscape or local networks
• Experience with community fundraising, challenge events, or individual giving
• Skills in Canva, Mailchimp or similar content creation tools
• Familiarity with Beacon or similar fundraising CRMs
• Understanding of primary education and the barriers disadvantaged children face
• Experience producing fundraising workplans or reports for trustees

Why work with us?

Quest for Learning is a friendly, values-led education charity with a big mission and a supportive culture. We’re committed to flexibility, wellbeing and professional growth, and we believe in helping our team thrive while doing meaningful work.

We offer:

• Unlimited annual leave (minimum 28 days pro rata, plus bank holidays), with full charity shutdowns in August and at Christmas
• Flexible hybrid working with autonomy over your schedule
• A culture of trust, kindness, and high standards
• Opportunities to test ideas, develop skills and shape a growing organisation

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Duties and responsibilities 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

Reports to: Midlands Programme Manager

Salary: £27,159 per annum

Contract and hours:  Fixed term contract until 31st July 2026, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: Wednesday, 9th July 2025 at 9am

Interviews: We interview on a rolling basis, early application is advised. Latest interview date is Thursday, 17th July 2025

Start date: Ideally 18th August 2025

Place of work: Home with regular travel to schools in Birmingham and surroundings.

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Job Title: Travel Trainer

Report To: Laurence Orrell, travel training coordinator

Salary: £13.85 per hour

Location: Travel within the North London area as required

DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment.  As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.

We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.

Overall Job Purpose

To train and support a young person to travel a specified journey safely and independently using public transport.  Record your observations and give feedback to the travel training coordinator, the young person and their family.  To take part in reviews of training as it progresses.

Working Conditions

• Casual working assignment with no minimum hours guaranteed

• Each assignment must be mutually agreed by both parties

• You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.

Responsibilities

• Support a young person door-to-door as they travel on public transport.
• Familiarise yourself with the following documents –

1. Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises. 
2. Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.

• Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
• Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
• Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn.  Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
• To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
• Ensure that the young person is trained to use the alternative route safely and independently.
• Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
• Any issues or concerns must be raised with the travel training coordinator or the business development manager.

Additional Responsibilities

• Learn the support needs of the young person prior to training
• Become familiar with the route
• Become familiar with and then follow AFK’s safeguarding policies and procedures

For more information or an informal chat please call Laurence on 07384 79 55 35.

Please see the attached Job Pack for more details about the role 

To apply please send your CV and a covering letter explaining why you would suit the role.

Recruitment Timeline and details

• We will be interviewing on a rolling basis as we receive applications.
• There will be a short test using your mobile phone so please bring it with you
• Please let us know if you need any adjustments in relation to the recruitment process

Are you passionate about helping to bring opportunity and hope where social disadvantage has closed doors? Do you want to work to help us support communities that are unlocking their potential?

Project Possible is a Christian charity that works with partners across the world to help communities towards a sustainable future. We are looking for a highly organised, detail-focused Projects Coordinator to join our small, dedicated and dynamic team, to help build the lasting impact of our work.  You will have the opportunity to get involved in key aspects of our partnership capacity building, strengthening our administrative systems and playing an essential role in monitoring, evaluation and impact reporting.

This is a vital role where your work will both influence the effectiveness of our partnerships and help communicate impact to supporters. You’ll need strong Excel and analysis skills, an eye for detail, and a proactive mindset. To excel in this role, you will enjoy working collaboratively and be equally comfortable with administrative tasks as well as being a forward thinker. You will also need to be fully supportive of our Christian ethos and values.

If you thrive working in a highly collaborative environment and are passionate about supporting overlooked communities, we would love to hear from you.

If you would like to speak to someone informally about the role before applying, please do not hesitate to get in touch.

Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members. 

For an audio description of this role, please visit our website - https://chartered.college/join-the-team/

Job Title: Membership Operations Administrator

Reports To: Membership Operations Manager

Salary: £26,000 per annum

Contract: Full time, Fixed Term Contract until 31st January 2026 (with potential to extend).

Hours: A full working week is 35 hours and we offer flexibility with hours. 

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Office / hybrid. Currently once a week in the office (based in central London) is required.

Start date: ASAP - ideally the person will be in post by 4th August 2025.

Deadline and interview: Applications will close on 8th July 2025. 

Interviews will be scheduled for Wednesday 9th July but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.

The interview will consist of a task and competency-based interview.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members.

The Opportunity

We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.

Reasons why this role could be great for you:

• You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
• You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
• You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.

Main areas of work

• Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
• Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
• Ensure that all contact and communications are compliant with relevant data protection and security standards
• Generate regular reports on membership to inform organisational KPI reporting

Additional areas of work

• Provide administrative support during the Fellowship process
• Process invoices as part of group account management
• Provide event administration support, including uploading events to our websites, participant management, data entry and preparing materials for face-to-face events
• Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

About You

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce, Wordpress, Moodle, Submittable, Eventbrite, Zoom and Slack.

Experience and skills

Essential:

• Excellent written and oral communication skills 
• Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience 
• Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems 
• Experience of administration / office work 
• Excel and data analysis skills 

Desirable:

• Experience of Salesforce or other CRM systems 
• Experience of using Eventbrite 
• Knowledge of GDPR and how it relates to the storage, retention and use of personal data 
• An interest in the membership and/or education sector and the support and development of teachers 

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please see our website.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Service Team Leader Homicide

We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.

Position: 6104 Team Leader- Homicide

Location: Remote/ West Midlands

Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm

Contract: Permanent

Salary: £31,732.20 per annum

Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

Interview Date: 22nd July 2025

The Role

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Venn Group is delighted to be supporting a cultural charity in the recruitment of a Head of Philanthropy for a 9 month fixed-term contract. This key role will lead the major giving strategy and oversee a high-performing team across individual giving, schematic giving programmes, and trusts & foundations, driving philanthropic growth and supporter engagement.

Key responsibilities of the role:

• Oversee and drive strategy for individual major donor fundraising, including managing a personal portfolio of high-net-worth supporters
• Provide strategic oversight of the trusts & foundations fundraising activity, supporting team leads in delivering funding goals
• Ensure financial targets are met across major giving, schematic giving schemes, and trusts & foundations
• Lead and support a team of Philanthropy Managers across multiple income streams, promoting collaboration, inclusion, and development
• Ensure high-quality stewardship of all donors through tailored engagement, communications, and events
• Work with senior leaders and colleagues across the organisation to support integrated fundraising initiatives and shared goals
• Identify new fundraising opportunities and encourage innovation across philanthropic income generation
• Ensure accurate reporting, income tracking, and database management (e.g. Raiser’s Edge) across all philanthropic areas

Ideal candidate profile:

• Strong track record in major donor and/or trust fundraising, particularly in arts or cultural settings
• At least 5 years in a senior fundraising management role, with direct team management and performance oversight
• Strong strategic thinking, budget management, and project planning capabilities
• Persuasive, diplomatic communicator with the ability to build and manage high-level relationships
• Strong commitment to diversity, inclusion, professional development, and out-of-hours donor engagement

Agency reference number: J89252

Location: Central London

Duration: 9 month fixed-term contract

Salary: £52,000 - £61,000 per annum

Working hours: Full time

Working pattern: Hybrid (2 days per week on site)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.

The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success

Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care

What You’ll Do

• Welcome and support providers on their QSI journey via our QSI Hub.
• Deliver engaging webinars and onboarding processes.
• Build strong relationships with imaging services and ensure they have access to the resources they need.
• Develop and use customer engagement metrics to identify opportunities for improvement.
• Promote success stories and the benefits of the QSI scheme through various communication channels.
• Collaborate with internal teams to enhance our CRM system and customer experience.

What you’ll need:

• Experienced in customer-facing roles, ideally in customer success or account management.
• Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
• Skilled in communication, problem-solving, and CRM systems.
• Passionate about quality improvement and making a difference in healthcare.
• Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Content Officer develops and produces sector-leading content creative output to deliver against Brand and cross-organisational objectives.

Overall objectives:

• Working with emerging content design principles to ensure all content starts with user needs.
• Providing production support in close collaboration with the Content Specialist and Production Officer, the Marketing and Communications Directorate, and cross-organisational teams.
• Writing, filming, and editing own creative content that aligns closely with strategic and business objectives and briefs to ensure the Content team continues to deliver best-in-class work.
• Providing creative expertise and skill sharing to teams across the organisation for smaller business as usual photography and video.
• Applying content design thinking to ensure content meets user needs and drives engagement.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 9th July 2025
Interview date(s): 1st stage interviews (online) - w/c 21st July; 2nd stage interviews (in person) - w/c 28th July

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.

With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.

Key Responsibilities include:

• Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
• Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
• Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
• Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
• Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
• Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
• Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
• Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.

The successful candidate will bring:

• Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
• Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
• Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
• A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
• Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).

This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group. 

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of an ongoing strategy of development, SCAA is looking for a highly motivated, focussed and committed individual to help increase the profile of the service and raise the funding required to continue to provide support across Scotland.

The Partnerships Fundraiser will become a pivotal role for SCAA so we are looking for the right person to take the SCAA lifesaving message to corporate partners and help them deliver a real impact on lives across Scotland. The successful candidate will be expected to develop the role to assist SCAA in achieving their ambitious goals. They will achieve this by developing a portfolio of transformational partnerships that drive strategic growth. The Partnerships Fundraiser will be part of a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money. As well as working alongside the fundraising and communications team the successful candidate will be working with the SCAA pilots and paramedics.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport, where our SCAA emergency response helicopters and crew are located. SCAA supports flexible working patterns and hybrid working. It should also be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings.

About You

• Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
• Experience of working with relevant CRM databases.
• Interpersonal and communication skills who can establish meaningful connections with our partners.
• Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
• Ability to demonstrate a commitment to delivering excellence and to implementing and driving continuous improvement practices.
• Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
• Knowledge of appropriate fundraising regulations.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process

First Interviews will take place at our base at Perth Airport in Scone during the week commencing 14th July. Second stage interviews will take place at our base at Perth Airport in Scone during the week commencing 21st July.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 6th July.

Service Charge Analyst

£43,000 | East London | Hybrid (2 days in office)
Gateway Housing Association

Robertson Bell are pleased to be exclusively partnering with Gateway Housing Association in their search for a Service Charge Analyst to join their close-knit, dynamic team on a permanent basis. Gateway are uniquely the largest Sheltered Housing provider in Tower Hamlets and were the first registered provider of older persons shared ownership in the borough. They are particularly proud of their new build properties for leasehold, shared ownership and direct sale, which are low-density and high-quality.

They are seeking an organised, diligent Service Charge professional to support on the technical side of the Service Charge lifecycle and improve processes within the department. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing a mix of transactional and more advanced duties, proactive in ensuring the key points in the yearly Service Charge cycle run smoothly.

Role Responsibilities:

• Undertake assigned processing, accounting, monitoring, control and review of service charge income and costs on a periodic basis.
• Review service charge income and costs monthly to ensure they have been charged to the correct scheme and fully investigate and resolve any principal variances and anomalies identified (e.g., miscoding’s, duplications).
• Prepare periodic reconciliations of service charge income and costs on a scheme/block level and with the preparation of annual service charge estimates and actuals processes for all tenures.
• Resolve service charge queries from internal and external customers.
• Complete assigned elements of strategic delivery projects across the organization, particularly relating to service charge specific projects.
• Ensure consistent apportionment and allocation of scheme costs in mixed tenure blocks and other complex schemes and regular monitoring, control and analysis of such costs.
• Implement and embed key service charge systems and processes as part of the organisation wide service charge improvement project.

Person Specification:

• Experience in service charge computation, accounting and analysis, including preparation of service charge budgets, estimates and actuals
• Robust understanding of residential service charge management, including current legislative requirements and sector best practice
• Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
• Social housing experience.
• Experience of working with third parties, the wider community, and other external partners including managing agents

This is a hybrid position based out of Mile End. The closing date for applications is on the 15^th July with first stage interviews taking place the week commencing the 21^st July.

Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!

About Starlight

Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.

Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.

Our Culture

We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.