Business Development Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible.
General information:
Job title: Programme Officer
Location: London based, hybrid working
Start date: TBC
Contract: Full time
Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm
About the role
We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.
For full information on this role, please download the job pack.
What the Foundation can offer you
- A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
How to apply
To apply, please download the job pack and send us the following:
- Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages maximum).
All applicants need to have the legal right to work in the UK prior to applying.
Please send your application, or any questions you might have, by 22 May 2024.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our vacancies page on our website.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
The Cherie Blair Foundation for Women is looking for an experienced and results-driven marketing professional with great know-how in marketing opportunities and managing agencies, and a commitment to women’s economic empowerment to join our team as Programme Marketing Manager for 12 months.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
General information
Start date: Mid to end of June dependent on notice period required
Contract: Temporary – 12 months
Hours: Part time: 21 hours per week, ideally over 4 or 5 days but 3 days considered.
Salary: £34,176 - £37,024 per annum (£20,506 - £22,214 pro rata)
About the role
Becoming the Programme Marketing Manager at the Cherie Blair Foundation for Women is a fantastic opportunity to help drive progress for women entrepreneurs in low and middle income countries by engaging more people in our work.
The key purpose of this role is to effectively market our programmes to participants – chiefly our HerVenture business skills microlearning app and our sector-leading Mentoring Women in Business programme.
This will span three main projects:
· to successfully manage a marketing agency to effectively market the HerVenture app to women in South Africa (as part of a fixed-term project with active marketing ongoing until Mar ‘25);
· to successfully manage the same marketing agency to promote the app in Nigeria (as part of a separate fixed-term project with active marketing ongoing until Dec ‘24); and
· to effectively promote the opportunity to become a mentor to a woman entrepreneur through our Mentoring Women in Business programme to paying professionals worldwide. Your objective will be to secure 18+ paid mentors for the Nov ’24 programme intake and 20+ for the May ’25 intake.
Following the completion of the two HerVenture marketing projects, you will also lead other programme marketing initiatives in 2025. These will be determined in late 2024.
Following the May ’25 Mentoring intake you will deliver a strategy, harnessing your learning and analysis to outline an approach for marketing the programme to paying mentors in future.
You will also be called on to support other forms of programme marketing on an ad hoc basis, for example advising on development of corporate pitch decks, or co-designing materials for fundraising events.
This position reports directly to the Head of Communications and Marketing, however this is a highly collaborative role and you will also work closely with the Entrepreneurship programmes team and the Programme Funding team to develop and deliver plans and manage projects.
Our ideal candidate will be a knowledgeable and motivated marketer with experience in ‘selling’ professional development / online volunteering opportunities, and in managing agencies and contractors to deliver on fixed projects as aligned to good marketing practices. You should be highly organised and goals-driven, with a collaborative approach, a growth-oriented mindset, and a strong desire to harness the power of marketing to support women’s economic empowerment.
We are open to applications from consultants.
For full information on this role, please download the job pack
What the Foundation can offer you
· A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
· An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
· Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
· A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
· A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
To find out more about our work, you can read our latest annual report here, and read our 2023-2026 organisational strategy ‘Ready for Business’ here.
How to apply
To apply, please download the job pack and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page maximum). When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
· Current CV (two A4 pages maximum).
All applicants should have the legal right to work in the UK prior to applying.
Please send your application by 11:59 BST, Tuesday 14 May.
First round interviews will be held on 22 and 23 May.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams.
If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team.
We are also open to making the role part time (80%) for the right candidate.
Interviews will be held on a rolling basis.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing
About the Cherie Blair Foundation for Women
The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive.
Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries.
Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities.
As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector.
How to apply
To apply, please download the job description and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page max)
· We will not accept or consider applications submitted without a cover letter.
· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria
· Current CV (two A4 pages max)
DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Please send your application, or any questions you might have by Friday 17 May, 5pm BST.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
Learning and Development Coordinator
Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Fixed-Term One-Year Contract
Responsible to: Associate Director of Programmes
Location: London, UK or Amman, Jordan
Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan
This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings.
JOB DESCRIPTION
Main Duties, Responsibilities and Accountabilities
Ensure that the quality of our L&D services and material is maintained, improved and expanded:
- Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning
- Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
- Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
- Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
- Contribute to the development or updating of RedR UK’s L&D and eLearning strategies
Support the delivery of RedR UK's demand-led services to a consistently high standard:
- Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings
- Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services
- Where appropriate, design and/or deliver learning/training services directly to the participants
- Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects
- Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities
Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services:
- Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc.
- Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required
- Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs
Ensure that RedR UK services meet the needs of the sector and work to expand our reach:
- Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly
- Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation
- Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme
- Represent RedR UK at selected external events and forums, as appropriate
- Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System
Additional responsibilities:
- All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability
- Manage special or project budgets as required and agreed with the Line Manager
- Undertake other tasks as reasonably requested by the Line Manager
PERSON SPECIFICATIONS
Essential
- Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements
- Experience managing Learning Management Systems, especially Moodle
- Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
- Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data
- Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills
- Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard
- Good workload management skills and ability to use initiative to solve problems
- Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks
- Excellent oral and written English language skills
Desirable
- Certificate in learning technologies, ICT, instructional design, or similar
- Qualification in Humanitarian Action, Disaster Management, Development Studies or similar
- Fluency in French, Arabic, Portuguese or Spanish
- Ability to deliver trainings in a language other than English
- Experience developing or administering an LMS
- Experience of working with academic institutions on the assessment of learning
- Experience in graphic design, video editing, audio editing
Make it happen: apply now
To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.
The client requests no contact from agencies or media sales.
VSO seeks an experienced Business Pursuit Lead to advance our mission through strategic engagement with European Government Agencies, with a special focus on the Netherlands Ministry of Foreign Affairs (NL MFA), the European Union (EU), and their key implementing partners in priority countries. In this crucial role, you will lead VSO’s efforts to secure and expand program funding from European government donors, positioning VSO as a partner of choice, resulting in the negotiation and acquisition of significant grant awards.
VSO is more than just a workplace. It’s a chance to be part of a global community dedicated to ending poverty and building a fairer, more sustainable world. We offer the platform to make a difference, support for professional growth, and the opportunity to work with a passionate team of like-minded individuals.
The client requests no contact from agencies or media sales.
Job Title Finance Business Partner
Contract Type Permanent
Salary £48,314 - £50,729 with excellent benefits
Hybrid Working A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Closing date: Applications will close 23:59 on 29 April 2024. Applications will be reviewed, and interviews scheduled, on a rolling basis.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
About WaterAid:
Want to use your skills in Finance Business Partnering to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Finance Business Partner to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The WaterAid Management Accounting team is responsible for providing robust reporting and analysis across the organisation, to ensure that WaterAid UK makes effective financial decisions and long term plans aligned with the 10 year strategy. The Finance Business Partners are essential in ensuring that key decisions makers are informed and engaged with key financial processes and manage risks.
About the Role:
As Finance Business Partner to Communications and Fundraising directorates, you will:
- Regularly advise Communications and Fundraising leaders and senior manager to review financial aspects of their operational plans.
- Develop a systematic forecasting process for the directorate and ensure robust 3-year income and expenditure financial plans are implemented.
- Support on long term financial plans and modelling supporting WAUKs 10-year strategy.
- Develop enhanced self-service reporting relevant at budget holder and department level that supports optimal decision-making.
- Create efficient finance processes that best deliver the needs of the organisation.
- Provide training and advice to build the financial management competencies of budget holders.
- Work closely with the wider finance and IS team on delivering the organisational priorities.
You'll also:
- Work with Communications and Fundraising department heads to produce their multiple year income and expenditure budgets that are required to achieve the multi-year operational plan and strategy.
- Evaluate performance against plans and apply business insight to enable fundraising strategies to be delivered successfully.
- Use analysis to identify trends from across the department and ensure optimal financial decision-making.
- Collaborate with the wider organisation to ensure that financial management information is complete and accurate.
- Use Business Intelligence Tools to develop insightful dashboards that inform decision making and encourage self-service.
- Identify operational and financial risks and determine the method of mitigating the risk with relevant stakeholders.
- Contribute to the delivery of a successful audit and use business insights to support the production the financial statements.
- Support the restructuring and prioritisation of resources within the directorate in line with strategy ambitions.
- To perform any other duties commensurate with the post as requested by the Head of Management Accounting.
About You:
To be successful, you'll need:
- Completed a professional accounting qualification (ACA, ACCA, CIMA, CIPFA). We are also open to part qualified candidates with the appropriate professional experience and the intention to finish remaining exams. WaterAid are committed to developing staff through professional qualifications and providing training opportunities.
- Experience of formulating, overseeing and reporting on operational plans, including KPIs.
- Demonstrable innovative ability: using data and insight to inform recommendations for improvements to products, processes or activities.
- Proven experience of using insight and analysis to provide trends, inform and drive business decisions.
- Keen interest in information systems, ability to learn new systems quickly.
- Experience of accounting for restricted funds, preferably in an international organisation.
- Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way.
- Highly organised, with the ability to prioritise and co-ordinate multiple tasks and confident to work independently.
- Excellent communication skills, both oral and written.
- Positive, proactive and flexible approach.
- Accuracy and keen attention to detail.
- Commitment to WaterAid's values and a working style that reflects these.
Although not essential, we also prefer you to have:
- Working knowledge of a budgeting and forecasting system.
- Experience of using Power BI.
- Working knowledge of SUN Vision Excel, or a similar multi-dimensional accounting system.
- Experience of scenario building.
- Experience of managing finances within a fundraising directorate.
- Experience of working effectively in different cultures, preferably gained in an international development organisation.
- Knowledge of development issues and the sector.
- Ability to influence others.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
An inclusive workplace: We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ivy Rock Partners is delighted to be supporting an international charity with the recruitment of a Finance Business Partner to support the Communication and Fundraising Directorate.
As Finance Business Partner, you were regularly advise Communications and Fundraising leaders and senior leadership to inform decision making and maximise fundraising income and support in key decisions on how it is spent. You will develop a systematic forecasting process for the directorate and ensure robust 3 year income and expenditure plans are implemented as well as producing multiple year income and expenditure budgets to tie into the charities multi-year operational plan and strategy. An overview of some of the key responsibilities is below:
- Work with Communications and Fundraising department heads to produce their multiple year income and expenditure budgets
- Evaluate performance against plans and apply business insight to enable fundraising strategies to be delivered successfully.
- Use analysis to identify trends from across the department and ensure optimal financial decision-making.
- Collaborate with the wider organisation to ensure that financial management information is complete and accurate.
- Use Business Intelligence Tools to develop insightful dashboards that inform decision making and encourage self service.
- Identify operational and financial risks, and determine the method of mitigating the risk with relevant stakeholders.
- Contribute to the delivery of a successful audit, and use business insights to support the production the financial statements.
- Support the restructuring and prioritisation of resources within the directorate in line with strategy ambitions
- To perform any other duties commensurate with the post as requested by the Head of Management Accounting.
What’s in it for you?
- Hybrid working - 2 days per week in office
- Salary of £50,000 - 53,000
Who are we looking for?
- Fully Qualified Accountant or Finalist approaching qualification
- Experienced in partnering with non-finance stakeholders.
- Excellent communication and influencing skills.
- Good excel skills and confident in working in a data driven environment.
- Passion for and interest in working within an international charity
How to Apply
Interviews are being conducted on a rolling basis
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Senior Proposal & Commercial Bid Development Manager
£42,750 pa plus benefits
Milton Keynes, with 25% travel
Do you have proven experience of the assessment, design and project cycle management for multi-sector programmes in large, complex settings, plus a track record of acquiring successful institutional funding from bilateral and multilateral donors? Then my client, World Vision UK could have the ideal opportunity for you.
About my client
World Vision UK (WVUK) is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love. Join them, and you could soon be part of a truly global partnership that’s busy building brighter futures for vulnerable children.
About the role
A key member of WVUK’s Humanitarian & International Programmes (HIP) management team, you’ll lead the unit that’s responsible for acquiring around £35m of institutional donor funding (grants & contracts) each year, as well as corporate and philanthropic proposal development on behalf of the Strategic Partnership Directorate. Defining and ensuring a consistent approach to delivering quality and timely submissions that are coordinated and informed with input from all relevant stakeholders will be important too, as will ensuring the available capacity and capability of a team to lead submission development. Line managing and developing unit members, providing strong proactive support to other HIP unit managers and playing your part in developing and delivering HIP team plans – all are aspects of this high-profile role.
About you
To succeed, you’ll need proven experience of developing and maintaining relations with institutional donors, analysing their funding requirements and shifting worldviews (particularly DFID/FCDO, EU/ECHO), and working with, managing, and developing relationships with consortium partners. You’ll also need field experience of working in different cultures and religious contexts. Proactive and creative in improving existing processes and developing new ones to improve efficiency and effectiveness, you’re adept at knowledge management within a demanding team environment and used to line managing and training, mentoring or capacity building a team.
You’re an excellent project manager too - someone who’s comfortable working on complex multiple tasks and prioritising to meet deadlines. Expertise in a specific technical area - e.g., child protection, health, nutrition, livelihoods, social accountability, resilience or economic development, would also be useful, as would working knowledge of a second language. More important however, is a general awareness of Christian teaching to appreciate the Christian ethos of WVUK and live their values. As an active Christian (Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
In return for your skills and experience, WVUK provides a range of benefits, including pension, generous holiday entitlement and free parking at their Milton Keynes office.
To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant using the contact details provided.
Closing date for applications: 10th May 2024
We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**
World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.
As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
No agencies please.
Please contact Sue Sowerby the Advising Consultant.
Bid Manager
Contract: Permanent, Full Time
Location: The role will be based in the UK or one of the following countries where WaterAid works: Ghana, Liberia, or Nigeria, subject to right-to-work eligibility in the respective countries.
Salary & Benefits
Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. See further details below: Role-based in:
- United Kingdom: Grade 4, GBP43,668 - GBP 45,851 with benefits
- Ghana: Grade F, GHS 148,580 - GHS 233,223 with benefits
- Liberia: Grade F, USD 30,238 - USD 38,167 with benefits
- Nigeria: Grade F, NGN 16,281,102 - NGN 20,747,993 with benefits
About WaterAid:
Want to use your skills in developing high-quality proposals to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as a Bid Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Funding and Partnerships Team has been tasked with leading WaterAid UK's ambitious new strategy to grow the size of its programmes through restricted income. It is expected that this growth will primarily come from institutional partnerships with some of the world's leading bilateral and multilateral development agencies, including FCDO, USAID and GAC.a
About the Role:
As the Bid Manager in the Bid Management Team, you will support the development of winning proposals to deliver strong growth in our restricted funding pipeline.
In this role, you will work with key stakeholders, including staff in Country Programmes, Finance Teams, Regional Funding Managers and external partners to develop high-quality bids for opportunities with institutional and non-institutional donors that act like institutions. This includes bilateral and multilateral donors (e.g. FCDO, GAC, USAID, EU, World Bank), as well as some work with trusts and foundations.
You'll also:
- Support the project design process
- Work with country finance teams to build and review project budgets that reflect the technical design
- Negotiate WaterAid's scope of work and budget with external partners
- Facilitate After Action Reviews to ensure lessons are captured
- Design and deliver training to strengthen capacity of colleagues in Country Programmes and regional teams in proposal development
About You:
- Experience developing winning proposals to a range of institutional and non-institutional funders, ideally for development projects in low-income countries
- Good understanding of proposal management best practices
- Excellent written and verbal communication skills, with a strong ability to negotiate and influence
- Experience analysing financial data and developing proposal budgets
- High level of attention to detail and accuracy
Closing date: Applications will close at 23:59 on 13th May 2024. Availability for an interview is required for the week commencing 27th May 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
- Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
- Full time: 35 hrs per week
- Permanent contract
- Full time salary: £44,928 - £47,202 annum
- Location: Office in Rivington Street EC2A 3AY, with opportunity for blended working
- Full time: 35 hrs per week
About us
Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the British government, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security sector and Global Health on behalf of the wider Transparency International movement.
Transparency International – Defence & Security (TI-DS) is one of TI’s global programmes and is committed to tackling corruption in the global defence and security sector. Located in London and hosted by Transparency International’s UK chapter, the programme works with defence institutions, governments, defence industry, civil society and international organisations worldwide to strengthen transparency, accountability and oversight systems in a traditionally opaque and secretive sector. We contribute to broad-based coalitions and collective action working with reform-minded actors to bring about change.
Transparency International - Global Health (TI GH) is another of TI’s global programmes and works to ensure that health systems around the world are free from corruption, allowing people to access the health care they need. Our work focusses on tackling corruption, and improving transparency at three key points in the health value chain - medical research and development, procurement, and at the point of service delivery.
About the role
As Monitoring, Evaluation and Learning Manager you will be responsible for designing, implementing, and reporting on impact of the international programmes (TI Defence and Security programme 90%, TI Global Health 10%). You will provide the technical and functional support to the programmes by capturing, analysing and reporting project results as well documenting and sharing project learnings from within the TI and global chapter programmes.
In addition to this role, you will:
Monitoring (40%)
- Be responsible for rolling out the results monitoring framework and results reporting strategy by gathering and analysing outcome and impact data via day-to-day monitoring and quarterly simplified outcome harvesting exercises.
- Present findings to the Programme Management team and donors.
- Lead on devising, coordinating, and conducting regular data-quality assurance initiatives
- Play a key role in designing Theories of Change for TI and global chapters.
- Drive MEL system acceptance and strengthen a ‘MEL culture’ within the team.
- Review and advise on improvements to the Theory of Change and logframe to ensure relevance and measurable pathway to impact
Learning (40%)
- Develop processes to ensure learning is identified and captured across all areas of the programme.
- Lead the creation of regular learning briefs, including brainstorming key topics, gathering evidence from key TI chapters around the world, reporting on lessons learned, and presenting findings internally and externally.
- Collect, analyse, synthesise, and present on the latest evidence on ‘what works’ in anticorruption sector.
- Facilitate regular learning sessions within the team to institutionalise key knowledge and skills.
Evaluation (10%)
- Assist TI and chapter programme teams in the design and roll out of programme evaluations.
- Facilitate the implementation of programme evaluations by recruiting external consultants and coordinating with donors, stakeholders, and other TI chapters.
Data and Knowledge Management (5%)
- Act as DS point of contact for the M&E lead to capture, disseminate project learning and ensure that this is fed into future TI and partner work.
- Ensure that learning from work is used to tailor and adjust the project approach to maximise impact.
- Be a key member of the Evidence and Impact working group, work with group to further develop TI UK’s overall E&I approach.
Other (5%)
- Assist or lead the design and development of programme concept notes, bids or proposals.
- Assist wider MEL efforts within the TI-UK team where needed.
About you
To be successful in the role you will have/will be:
- Proven experience of the design and implementing of Monitoring and Learning frameworks in international programmes (ideally covering Fragile and Conflict Affected States)
- Applied training in or experience working with research methods (quantitative and qualitative)
- Strong data reporting skills with proven ability to engage with and manage donor formal reporting and ad-hoc requests;
- Excellent communicator, with a demonstrated ability to build networks and collaborate with a wide range of internal and external stakeholders at different levels of seniority;
- An ability to see both the big (strategic) picture, identifying opportunities for innovation and value addition, as well as keeping alert to programme delivery risks linked to the monitoring and learning aspect of the programme;
- Demonstrable skills in communicating and transforming technical/analytical information into non-technical and compelling stories
- Proficient in managing databases
- Excellent data analysis, interpretation, and presentation skills
- Experience in conducting quality assurance and critical review of organisation-wide data within international development
Benefits
In exchange we will offer:
- A competitive salary
- 28 days annual leave, plus bank holidays
- Up to 6% contributory pension
- Season ticket loan
- Cycle to work scheme
- Enhanced sickness and family friendly policies
- Employee Assistance Programme
- A flexible and friendly working environment, with the opportunity for blended working (more details of this can be found on our website)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Drive essential income globally from trusts, corporates and major donors with a successful team supporting women entrepreneurs worldwide.
Hand in Hand International help women beat the odds and succeed as entrepreneurs. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand have helped more than 3 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities starting to dream – and plan – for the future.
Achievements (so far) include:
- 4.3 million new and improved enterprises
- 6.2 million new and improved jobs
- +217% average increase in monthly income
- 84% of women with more freedom and influence at home
Hand in Hand are a lean operation, with 90% of all funds raised being spent directly on programmes in 2023-2024. You will play an important part in maximising funds raised for Hand in Hand, contributing to long-term success.
Reporting directly to Head of Philanthropy and Partnerships, the primary objective of the role is to manage existing grants and accounts, secure new funding and manage a Philanthropy and Partnerships Officer.
Your key focus will be identifying, creating relationships with and securing donations from corporate and family Trusts and Foundations and/or major donors. The role is highly international, working with colleagues across Afghanistan, Kenya and Tanzania, and a prospect base spread across globe.
Key responsibilities
- Grow income securing five- and six-figure gifts from Trusts and Foundations (60%) Corporate (30%) and Major Donors (10%) supporting an income target of £1.8m.
- Drive the expansion of Hand in Hand’s income by securing significant gifts ranging from five to seven figures from both new and existing donors.
- Engage senior-level donors through calls, meetings, and events to provide updates on project advancements and identify additional donation opportunities.
- Collaborate with UK-based colleagues and in-country teams in the creation of comprehensive proposals, including narrative content, logical frameworks, and budgets.
Ideal experience
- Proven experience in high value fundraising across, trusts, corporate or major donor.
- Proven track record of building strong relationships with donors, and ultimately securing, as part of a team, successful asks of five or six figure gifts from UK and/or non-UK based donors.
- Entrepreneurial mindset with a results-driven approach.
- Passionate about HiH’s mission and goals.
Expert recruitment for fundraisers and charities.
Goodman Masson is thrilled to collaborate with a globally recognised organisation dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful organisation is seeking a People Systems Implementation Manager. This contracted role involves a 6/9 months project to upgrade HR systems, aiming to streamline operations and integration across multiple international jurisdictions. This goal of this role aims to reduce administrative burdens, costs, and errors while improving processes, data consistency, and decision-making. This initiative is crucial for modernising the NGO's people management tools across the international organisation by integrating various systems such as ATS, HRIS, Payroll, LMS, staff survey, and finance for more efficient operations.
The role is based in London and will require presence in the London Office 1/2 days a week. The main deliverables are:
- Come in and quickly make the case for change
- Develop and implement HRIT road-map for strategic goals. The HRIT systems shortlisted to be implemented are Personio, HiBob and HR Bamboo. Consulting with the HR D and deciding which HR system fits the international organisation's needs best will be key to the role
- Manage planning, execution, and delivery of HRIT activities across multiple countries
- Create business case for system improvement.
- Lead selection, implementation, and optimisation of HR technology.
- Establish HRIT working group for systems improvement.
- Provide guidance and training for sustainable HRIT capability.
- Collaborate with stakeholders to enhance user experience and streamline processes.
The Ideal candidate will have:
- Experience in communicating and influencing in a global organisations
- Demonstrated Programme Management expertise, ideally in HR processes or technology-driven transformations, with transferable skills across sectors.
- Proficient in standard Project Management tools like MS Project, SharePoint, and Visio for efficient project execution.
- Mastery of various project management frameworks for versatility in managing diverse projects.
- Outstanding verbal and written communication skills for articulating technical information persuasively and fostering understanding.
- Strong understanding of HR systems technology functions and capabilities on a global scale
Benefits:
- Competitive day rate salary outside of IR 35
- Flexible working (can be one day in the office)
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An international healthcare charity is seeking a Financial Planning & Analysis Manager to join their central finance team in London.
The organisation works worldwide, working in partnership with community-level and national organisations and government to deliver support on important and high profile healthcare programmes. The Financial Planning & Analysis Manager oversees the financial planning and analysis function for the charity, working to drive financial performance and support the charity in deciding strategy. An oversight of responsibilities is as follows:
- Leading in the development of annual budgets and forecasts
- Partnering with relevant budget-holders to inform on the competion of budget templates
- Producing and presenting budget analysis for budget-holders and the senior leadership team
- Reviewing and providing insightful analysis on month end
- Working with the Head of Finance to develop long term strategic plans by providing financial analysis
About you:
You will be a qualified accountant (finalist may be considered) with a passion for business partnering and providing financial analysis to a variety of stakeholders.
You will be passionate about supporting the humanitarian work the charity undertakes globally
What's on offer:
Salary - £55,000 - £60,000 per annum
Hybrid working - 1-2 days per week in London office
The role will be offered on an 18 month fixed-term contract initially with scope to become a permanent employee thereafter
ABOUT START NETWORK
The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.
The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.
Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.
JOB PURPOSE
This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.
You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.
The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.
KEY RESPONSIBILITIES
Design, development planning
- With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
- Coordinate and facilitate the delivery of support, expertise and services to hubs
- Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
- Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
- Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
- Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
- Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
- Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
- Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
- Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.
Management and leadership
- Inspire, lead and motivate a high performing, diverse global team
- Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
- Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
- Manage consultants and other third party contractors as required
- Commitment to the learning and development needs of the team,
- Actively support the ongoing professional development, learning and upskilling of team members
- Demonstrate commitment to own ongoing learning and development
Start Network culture and values
- Uphold, embody and model the values of Start Network
- Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
- Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,
PROFILE AND SKILLS
- At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
- Demonstrated ability to think and operate at both strategic and operational levels
- Demonstrated experience in inclusive leadership
- Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
- Demonstrated experience in managing programmes and budgets
- Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
- Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
- Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
- Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
- Ability to work flexibly across different time zones.
- Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.
Global IT Operations Manager
Contract type - Permanent, Full Time, Hybrid
Location: The role will be based in the UK or one of the following countries where WaterAid works: Sweden, South Africa, Kenya, Pakistan or Nigeria, subject to right-to-work eligibility in the respective countries.
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in
- UK, Grade 3: £48,314 - 50,729 GBP with benefits
- Sweden, Grade D: 37,000 - 47, 000 SEK per month with benefits
- South Africa, Grade F: 716,121 - 895,152 ZAR per annum with benefits
- Nigeria, Grade F: 16,281,102- 20,747,993 NGN per annum with benefits
- Pakistan, Grade F: 3,960,000 - 7,376,916 PKR per annum with benefits
- Kenya: competitive salary package with benefits
About WaterAid:
Want to use your skills in IT Service management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Global IT Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid IT team is customer-facing with a remit for front-line service operations, cyber security, technology change and project delivery, in addition to the development and support of IT infrastructure and application services running across our global organisation. The team also has direct responsibility for 250+ staff working in the UK and provides services and support for WaterAid staff across 20+ countries.
About the Role:
- Manage a team of IT professionals, providing guidance, performance feedback, and professional development opportunities whilst creating a sense of teamwork by pulling together colleagues with differing skillsets and expertise.
- Implement processes for tracking procurement, deployment, maintenance, and retirement of all IT assets including hardware, software, and licenses. This will require collaboration with our managed service provider.
- Act as the ITSM tool global administrator, assisting country program offices with maintenance, support, access, development of processes & training.
- Develop, update, and enforce IT policies and procedures in alignment with industry standards and organisational goals.
- Manage the IT departments hub on the internal intranet platform, ensuring that it provides up-to-date information, news, and resources to employees.
- Oversee the transition of completed IT projects from the internal IT operations team, with potential collaboration from 3rd parties to the MSP service delivery team.
- Collaborate with the finance department to code, integrate, and maintain IT-related financial transactions in the organisation's financial systems ensuring accurate allocation of costs, budgets, and expenses related to IT operations.
- Provide oversight and leadership to the Global IT Operations team to ensure a high-quality service is delivered that meets the needs of the stakeholders.
- Establish and maintain a centralised knowledge base repository containing technical documentation, troubleshooting guides, best practices, and user manuals.
- Ensure that IT policies are communicated effectively to all relevant stakeholders and are consistently followed.
- Evaluate and implement automation tools and technologies to streamline repetitive tasks, improve efficiency, and reduce human error.
- Develop technical relationships with key suppliers and business partners.
- Ensure that project handover agreements are clearly defined, detailing responsibilities, documentation, support processes, and timelines.
- Develop and manage the IT operations budget, identifying cost-saving opportunities without compromising service quality.
- Organise the establishment and configuring of training resources for global IT staff as required.
About You:
- Proven experience in IT Service Management.
- Effective leadership and team management skills to coordinate cross-functional teams and drive collaboration.
- Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations.
- Experience of working in technical teams delivering complex solutions.
- Strong interpersonal, negotiation and influencing skills and experience of liaising with senior stakeholders to deliver activities.
- Strong analytical and problem-solving abilities to identify process bottlenecks and implement improvements.
- Project management skills with the ability to prioritise tasks and manage multiple initiatives simultaneously.
- Excellent communication skills, both written and verbal, to convey complex technical information clearly to various stakeholders.
- Be able to demonstrate evidence of delivering successful target operating model improvements.
- Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.
Desirable skills
- IT Project Management expertise
- ITIL Certification
- In depth knowledge of the agile delivery cycle.
- Worked with a Managed Service Provider in a previous role.
Closing date: Applications will close at 23:59 on 6th May 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.
- What excites you most about joining WaterAid?
- What is the depth and breadth of your experience leading IT Service Management across different regions?
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.