Business Development Manager Jobs
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This vital role involves outreach to schools’ corporates and other entities to incorporate our transformative workshops into their educational or training programmes.
The ideal candidate will have a strong background in sales and/or educational programme development, combined with a passion for social change and the ability to effectively communicate the importance of these issues.
This position requires a proactive approach to building relationships, a strategic mindset for developing new business opportunities, and a deep commitment to making a lasting impact in communities through education and awareness.
Key skills include strategic planning, relationship building, and negotiation, combined with a passionate commitment to social change. Experience in managing complex sales cycles and a track record of successful stakeholder engagement are also essential. If you are a driven individual looking to contribute to meaningful change through educational initiatives, we invite you to apply and join our mission. Excellent excel, word and PowerPoint skills.
Understanding of EDI is essential as the charity works within diverse communities.
Action Breaks Silence educates, engages and empowers communities to end violence against women and girls.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Ygam is an award-winning charity whose vision is to ensure that every child and young person is resilient to, and safeguarded against, gaming and gambling harms. Our Mission is to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research. As we embark upon an exciting new three-year strategy, this is a fantastic opportunity to play an active part in shaping the future of Ygam.
Who we're looking for:
We are seeking a passionate and motivated stakeholder engagement specialist to work across our portfolio of programmes. The ideal candidate will be confident in building relationships with diverse stakeholders, particularly across the Education, Health and Social Care or Youth sectors, promoting our work and recruiting delegates to Ygam workshops. Outstanding communication skills, a strategic mindset and the ability to develop and implement engagement plans and projects are essential. Public speaking or training delivery experience would be beneficial.
Main roles & responsibilities:
You will be responsible for stakeholder engagement across Ygam’s portfolio of programmes. You will develop long lasting relationships with schools, colleges and children’s services, promoting Ygam’s work and recruiting delegates to our workshops.
You will work across the programme team, developing relationships throughout the UK, training professionals to understand the impact and risks of gaming and gambling. You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You may, on occasion be required to arrange and deliver our City & Guilds assured workshops, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
The client requests no contact from agencies or media sales.
PARTNERS RELATIONSHIP MANAGER
Salary: £30,000 - £35,000
Location: Oldham
Contract: Full time, permanent
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK.
UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
How to apply
If you have what it to takes to be part of this interesting and promising journey, please press the apply button.
If you would like more information on this vacancy, please contact us via email.
Main Responsibilities:
• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.
• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.
• Develop strong and enduring relationships with current and potential major Partners.
• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.
• Work with the Head of International Programme to design and develop a targeted contact strategy.
• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.
• Develop and maintain adequate major Partners records.
• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services.
• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.
• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.
• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.
• To be up-to-date with all new projects, proposals and potential appeals.
• Ensure that all partners receive a courteous, helpful and professional service at all times.
• Effectively attract and retain partners by liaising with them on a daily basis.
• Accurately record, process and keep all enquires and financial transactions confidential.
• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.
• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.
• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members.
• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.
• Develop and sustain the mutual understanding between UKIM Relief’s and the public.
• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners.
• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.
• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.
• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.
• Comply with all policies, procedures, legal and regulatory requirements.
• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
• Experience of major partner fundraising.
• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.
• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.
• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners
• Excellent networking, negotiation and influencing skills.
• Excellent written and verbal skills.
• IT literate with the ability to use Microsoft Office and database systems.
• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.
• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.
• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.
• A good understanding of brand management, marketing and PR.
• Familiarity with the Institute of Fundraising Codes of Practice.
• Numerate with the ability to develop and manage detailed income and expenditure budgets.
• Professional fundraising qualification.
• Experience in using a CRM database
• Experience of maintaining office administration and record keeping systems
• Experience of working with and handling large volumes of data.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-213 581
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Programme Delivery (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; Regional Manager for Programme Delivery, and Regional Manager for Volunteer Mentors.
The Regional Manager for Programme Delivery focuses on mentee demand, and managing the end-to-end coordination of multiple programmes cross London. It’s the perfect role for a candidate whose passions and strengths align closely with engaging youth organisations to establish successful 1MM Mentoring programmes.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is largely responsible for delivery of 1MM Mentoring Programmes. This includes partnership development, matching mentors/mentees, and oversight of mentoring relationships. Also to consider safeguarding measures, fundraising, and meeting growth targets. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Programme Delivery’s main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Ongoing support for key stakeholder partners, including Youth Partners, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Swyddog Datblygu Cymunedol-Cymru
Rydym am recriwtio Swyddog Datblygu Cymunedol dwyieithog yng Nghymru. Bydd y rôl hon yn ymgysylltu â phartneriaid a rhanddeiliaid allweddol, gan ddarparu cymorth, hyfforddiant ac addysg wedi'u teilwra i greu cymunedau mwy diogel o ran hunanladdiad. Bydd ffocws cychwynnol y gwaith hwn yn Sir Gaerfyrddin.
Yr hyn y byddwch yn ei wneud:
Nodi, datblygu a chynnal partneriaethau effeithiol gyda chymunedau lleol, gwirfoddolwyr a phartneriaid allweddol ar draws yr ardal i ymgysylltu â nhw i atal hunanladdiad yn yr ifanc.
Hyrwyddo atal hunanladdiad yn rhagweithiol gan gynnwys codi proffil PAPYRUS ac ymgysylltu â'r rhai y mae hunanladdiad yn yr ifanc yn effeithio arnynt yn bersonol.
Arfogi ystod eang o randdeiliaid i’w galluogi i greu cymunedau hunanladdol-diogel cynaliadwy trwy ddarparu cymorth, hyfforddiant ac addysg wedi’u teilwra.
Cyflwyno nwyddau hyfforddi a chodi ymwybyddiaeth yn Gymraeg a Saesneg i amrywiaeth o grwpiau gan gynnwys gweithwyr proffesiynol, rhieni, pobl ifanc, gwirfoddolwyr a hyfforddwyr eraill.
Cyfrannu at ddatblygu ac adolygu prosiectau, a chynhyrchion addysg a hyfforddiant, yn unol â'r cynllun strategol.
Cyfrannu at a hyrwyddo ymgyrchoedd, hyfforddiant a chyfleoedd fel yr amlinellir yn y Cynlluniau Ardal a Strategol.
Cynrychioli’r elusen mewn digwyddiadau gan gynnwys cynadleddau, paneli, gweithgorau a thrwy sianeli cyfryngau yn ôl yr angen.
I fod yn llwyddiannus yn y rôl hon bydd gennych:
Profiad blaenorol o weithio mewn lleoliad cymunedol, cyflwyno sesiynau gwybodaeth a hyfforddiant yn Gymraeg a Saesneg ac arwain gweithdai, neu weithgareddau addysgol.
Hanes profedig o rwydweithio ac adeiladu a rheoli perthnasoedd effeithiol, gan deilwra'r dull gweithredu i ddiwallu anghenion gwahanol y gynulleidfa.
Profiad fel Hyfforddwr ASIST cymwys neu barodrwydd i ennill cymhwyster a phrofiad.
Profiad o ddefnyddio eich menter eich hun a chreadigedd i ddatblygu prosiect, rhaglen neu faes gwaith.
Y gallu i deithio i wahanol leoliadau ledled Cymru a'r DU yn ehangach i fynychu cyfarfodydd, digwyddiadau ac weithiau i ddarparu hyfforddiant.
Cyflog: £29,269 y flwyddyn (Graddfa NJC SCP 18) yn symud ymlaen fesul gris i £32,076 y flwyddyn (Graddfa NJC SCP 23)
Oriau: 36 awr yr wythnos. Rydym yn croesawu ceisiadau rhannu swydd.
Lleoliad: Caerfyrddin, Caerdydd, Aberystwyth neu Gonwy gyda theithio rheolaidd ledled Cymru.
Contract: Parhaol
Buddion: Byddwch yn derbyn 28 diwrnod o wyliau blynyddol ynghyd â Gwyliau Banc (pro rata ar gyfer gweithwyr rhan amser), trefniadau gweithio hybrid a hyblyg, cynllun pensiwn deniadol, aelodaeth Simply Health a thâl salwch uwch. Ewch i'n gwefan am fwy o fanylion.
Dyddiad cau: 19.5.2024.
Rydym yn cadw'r hawl i gau'r swydd wag yn gynharach os byddwn yn derbyn digon o geisiadau felly, cyflwynwch eich cais cyn gynted â phosibl.
Mae PAPYRUS wedi ymrwymo i’r egwyddor o gyfle cyfartal mewn cyflogaeth ac mae ei bolisïau recriwtio wedi’u cynllunio i sicrhau na fydd unrhyw ymgeisydd am swydd na gweithiwr yn cael ei drin yn llai ffafriol ar sail oedran, anabledd, ailbennu rhywedd, priodas a phartneriaeth sifil, beichiogrwydd a mamolaeth. , hil, crefydd neu gred, rhyw neu gyfeiriadedd rhywiol.
Mae PAPYRUS wedi ymrwymo i ddiogelu'r holl blant, pobl ifanc ac oedolion mewn perygl sy'n rhyngweithio â'r sefydliad. Mae'r sefydliad yn cydnabod ei gyfrifoldeb i ddiogelu lles y grwpiau hyn sy'n agored i niwed trwy ymrwymiad i weithdrefnau i'w hamddiffyn. Mae'r elusen yn disgwyl i'r holl staff a gwirfoddolwyr gefnogi a hyrwyddo'r ymrwymiadau hyn yn llawn.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Closing Date: 19 May 2024
Ref 6673
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community! As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously.
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Our Team as a Corporate Partnerships Manager at White Lodge
As Corporate Partnerships Manager for White Lodge, you will play a crucial role in nurturing and expanding our connections with corporate partners and donors. Our funding comes from various sources including donations, employee fundraising, volunteer efforts, in-kind contributions, and professional support. This is an exciting opportunity to join an enthusiastic team, shaping our future in a collaborative and inclusive environment.
Supporting over 1,200 individuals, based in Chertsey, we provide diverse services for all ages and abilities. From physiotherapy to holiday clubs, we ensure a safe and accessible environment. Operating costs of nearly £3 million annually are sustained by multiple income streams and voluntary donations. Join us during this exciting phase whilst we are developing a new strategy to enrich more lives.
Essential qualities:
- Proven success in a similar role, with a track record of securing income through multi-year partnerships.
- Strong relationship management skills, particularly within the corporate sector.
- Strategic thinking ability to identify and capitalize on new opportunities.
- Excellent communication, presentation, and organizational skills.
- Proficiency in IT, including Microsoft Office Suite, CRM software, and reporting.
- Possession of a driver’s license and access to a personal vehicle.
Key Expectations:
- Develop and execute a comprehensive corporate fundraising strategy to nurture existing partnerships and expand our network.
- Independently cultivate and prospect new corporate partnerships through various channels, including networking and research.
- Craft compelling proposals aligning with donor interests and operational needs.
- Lead the process of tendering bids with corporate foundations and oversee corporate volunteering days.
- Generate donor-friendly reports to demonstrate the impact of our partners' contributions.
If you're passionate about building partnerships and making a difference, we want to hear from you! Submit your application today by sending your CV and application detailing your relevant experience and why you're the perfect fit for the role. At White Lodge, we're committed to inclusion and are a disability confident employer. If you have any questions or require any support during the application process, please get in touch.
- Hours: Full time (36 hours per week)
- Pay: £30,000-£35,000
- Benefits: 38 days holiday per year (pro rata for part time)
- Full Time (36 hours per week) - Job share applicants considered.
We provide services and support that enable those with a range of abilities, their families, and carers to lead fulfilling lives.
The client requests no contact from agencies or media sales.
Who we are
We are Gunnersbury Museum & Park Development Trust - a registered charity which manages west London’s Gunnersbury Park and 21 listed buildings and structures within it.
We welcome nearly a million people to Gunnersbury each year: some for a friendly game of footy or tennis, others for the wedding of their dreams or even a local community group going down memory lane in the museum.
Gunnersbury Park & Museum hosts a variety of events from outdoor music concerts, park events and exhibitions to weddings, corporate hire, filming and photo shoots.
We could also tell you about our local history museum winning NPO status, our 186 acres of Grade II* listed parkland which has been awarded Green Flag and London In Bloom Gold, our education and community programmes, or our brand-new sports facilities.
There’s so much to be excited about at Gunnersbury and a real opportunity to help shape its future by joining our team.
Role description
As Commercial Sales & Events Coordinator you’ll provide essential administrative and operational support to the weddings and event hire team. Dealing with initial enquiries and conducting show-rounds to putting together event packages and maintaining the booking system are all in a days work. In addition, you’ll be adept at liaising with clients and suppliers, setting up for events and delivering the best possible experience to guests on the day – always making sure we deliver a first-class service. Weddings, film shoots (we can certainly name drop a few people!), event and venue hires - you’ll deliver excellent customer service and administrative support. You’ll be helping to maximize Gunnersbury’s commercial potential and ensure a safe and welcoming environment for everyone. There is real variety to this role and an opportunity to work across all areas of the estate.
Benefits:
- Salary £26k - £29k / annum
- Full time, 37.5 hrs/week, working 5 days out of 7, some evenings and weekends
- 25 days holiday + bank holidays
- Private healthcare
- Pension scheme with 7% employer contribution
- Cycle to work scheme
- Season ticket loan
- Subsidised gym membership
- 20% Retail discount
To apply for the role of Commercial Sales & Events Coordinator please send your CV and a cover letter outlining how you meet the requirements of the role via the Visit Gunnersbury website.
Closing date: 23.59 on Monday 27th May 2024
Interviews: Monday 3rd June and Tuesday 4th June 2024
The client requests no contact from agencies or media sales.
Hours: Part-time, 3 days per week (8 hours within the hours of 9 am to 6 pm with 1 hour’s lunch break) + one day of weekend support hub per month
Working days: Wednesdays, Thursdays and Fridays (and one weekend day a month)
Reporting to: CEO & Team Manager
Location: Mostly office-based with once-a-month offsite location (office, occasional home and offsite) Office is based in the City of London near Bank station
Salary: £18,000 per annum for 3 days a week (Pro-rata of £30k)
*Overtime is compensated either by pay or time off in lieu
Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave
Contract: 18 months temporary contract, 6 months probationary period
Start date: 1st July 2024 (Notice period will be considered with those who have notice periods) The first round of interviews will be scheduled for the week of 5th June 2024.
Occupational Requirement: The Vavengers is an equal opportunities employer. In line with legal requirements and the nature of the work required for this role, we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, also member of Employers' Initiative on Domestic Abuse.
We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together.
Key Responsibilities
Community mobilisation, organisation, fundraising, case management, survivor support
Overall Responsibilities
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Facilitate educational and direct support programs, through data-driven research and community engagement
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Create a stable foundation for projects, events, and development
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Organise, run and develop The Vavengers award-winning support & wellness hubs for women and girls
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Manage referral process connecting women and girls with other organisations and local authorities
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Develop bids and secure grants to cover core and project costs
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Manage the nationwide expansion of the support hub model
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Build and maintain partnerships with aligned stakeholders
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Lead and improve community projects through concept development, fundraising and relationship management
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Support the C-suite with business development in line with the business plan
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Support the wider team on events & campaign management
Day-to-day tasks
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Organise, run and report on support & wellness hubs for women and girls, and be the face of the support hub programme
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Support the community through referrals to local authorities and partner organisations on housing, immigration, food security and access to other essential services. Following up and communicating with beneficiaries throughout the process
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Identify and eliminate safeguarding risks
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Identify need gaps within communities and fulfil crisis and emergency management plans, help prepare the organisation for unexpected urgent response work
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Amplify the voice of the communities we support
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Identify and highlight the ongoing issues faced by the women and girls we support with the team and external stakeholders
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Organise and manage programme facilitators and role-related volunteers
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Map out fundraising opportunities and secure funding through written grant applications and manage funding processes from start to end including mid and end-journey reports
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Develop and maintain the existing community ambassadorship programme by listening to community needs and helping to implement solutions
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Maintain strong relationships. Including with Community Ambassadors, Wellness Ambassadors, programme facilitators, existing or potential partners and funders, and be a reliable point of contact for seamless communication
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Expand community engagement through offsite outreach and partnerships with local councils, grassroots organisations, healthcare professionals, community leaders and sector partners (*The Vavengers works with over 150 partnerships across the UK)
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Work collaboratively to ensure that new programs align with the charity’s mission, vision and purpose
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Be an active advocate for The Vavengers mission and community
Additional Responsibilities
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Oversee governance activities of volunteers (volunteer contracts, reports and management)
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Managing DBS clearances and background checks for the required board, staff and volunteers and acting as one of the safeguarding officers of the organisation
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Assist with and contribute to offsite educational workshops where appropriate
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Organising the sourcing and delivery of essential items from partners
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Managing project budgets and an expense account
Desirable skills and attributes:
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Strong emotional intelligence
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Innovative thinking
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Fundraising and grant management
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Clear communication
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Process management & improvement
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Digital literacy
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Referral & case management
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Business development
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Solution-focused approach
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Data-driven
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Proactive
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Start-up development
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Project management
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Community leadership
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NGO financial literacy
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Trauma-informed
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Public speaking
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Workshop facilitation
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Understanding of NGO structures & processes
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Growth mindset
Essential software use: Salesforce, Google Workspace, Eventbrite, Adobe, Squarespace, Brevo, Survey Monkey
*The Vavengers promotes the use of technology to reduce the pressure of administrative tasks and to make our work more efficient, there might be more digital developments as the organisation grows.
Checks and training: Please note, that this role will be subject to a clear DBS check. The Vavengers will also provide mandatory training required by the role including Safeguarding for Children and Vulnerable Adults Level 3, Gender-Based Violence training, language and terminology and necessary software training.
In return for your dedication, The Vavengers will offer you
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In-house and external mentoring & meaningful career development opportunities
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The opportunity to work on ending Gender-Based Violence and creating a just society
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Inclusive, bold and creative culture
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The opportunity to be part of a start-up development
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Flexible working opportunities
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Pro-rata 30 days of annual leave (excluding bank holidays), plus holiday closures and mental health day
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A prestigious headquarters near the Bank station
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Employee counselling programme and other well-being perks
By submitting an application to The Vavengers, you agree to the terms of our Privacy Policy and for The Vavengers to use your personal data for the purposes of processing your job application.
If you have any questions or would like to learn more about this role please get in touch with us,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
Programme Overview
The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.
Palladium is responsible for delivering the programme in the South East of England
Primary Duties and responsibilities:
As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.
Your responsibilities will include:
· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.
· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:
o Building rapport and a positive working relationship with each customer.
o Assessing the customer’s starting position to decide how to best meet their needs.
o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.
o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;
· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;
· Work collaboratively as part of a small team to ensure excellent support for all customers;
· Deliver programme in accordance with contractual Service Level Agreements and company standards;
· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;
· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;
· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.
Skills and experience:
Required
· A passion for working with people
· Experience of working in a customer engagement and support-focused role
· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed
· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements
· A level of independence and professionalism to work independently
· Detail-oriented with strong organisational and communication skills
· The ability to be based in, and travel around designated catchment areas, candidates already based in Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.
Desirable
· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience
· Experience delivering one-to-one employability support or ESOL assessments and training
· Trained in trauma-informed approaches and safeguarding
· Access to a reliable vehicle and a full, clean drivers licence
· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba
Key Competencies:
· Ability to engage, motivate, challenge and inspire;
· Proactive and solution focused, bringing both creativity and practicality to bear;
· Excellent communication skills;
· Performance and target focused;
· Excellent organisation and prioritisation skills;
· The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.
Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.
Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.
The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
About the role
- Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
- Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
- Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
- Support the implementation of internal grant management processes.
About you
- Experience of fundraising for an international development organisation.
- An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
- Interested and knowledgeable in current developments and trends in the international aid sector.
- Committed to War Child’s mission, vision and values.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
Full-time/open to job share
Do you enjoy presenting, building relationships, and networking? Are you able to inspire others to bring lasting change? If so, we’d love to hear from you!
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 10 countries across Africa and Asia to defeat leprosy and transform lives.
Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. There’s nothing more rewarding than that!
We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- An engaging public speaker to a range of audiences, including churches, community groups and businesses
- Proven success in fundraising or sales
- A confident networker
- Experience of managing volunteers
- Excellent interpersonal and communication skills
- Willingness to work on Sundays and evenings as required, and occasional Saturdays
- The ability to develop and deliver a regional fundraising strategy
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian, as you will be preaching in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
There is a potential for a job share in this role. If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
To apply and for more information on this role and the work of TLM, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday 29 May 2024
Preliminary interviews: Date to be agreed (Zoom)
In-person interviews: Date to be agreed (Peterborough Office)
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community who have permission to work in the UK.
Registered Charity number 1050327.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£26,750, plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Fixed term contract until 31 March 2025
Location: covering Wales - hybrid working remote/our Cardiff office
Ref: DTL-241
Are you a proactive, influential and collaborative individual with a proven track record of managing Customer Relationship Management systems, including inputting data and creating reports? Do you have strong experience of working in services managing a data team in a busy and pressurised environment?
If so, join St Giles as our Finance Benefit and Debt Data Lead, where you will play an integral role in our work by supporting the management of HMPPS contracts delivering Finance Benefit and Debt services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this exciting opportunity
The focus of this key role will be to manage the data team to support colleagues across one or more contracts awarded by the HMPPS to deliver Finance Benefit and Debt (FBD) in Wales. We will expect you to monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) and the CAS itself to ensure all inputting is accurate and within agreed timescales, providing regular activity reports to the FBD Contract Manager.
We will also rely on you to be the primary point of contact for all enquiries, both external and internal, to ensure communication channels are clear and effective, while also liaising closely with external stakeholders, delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner. Developing and maintaining processes for recording and monitoring resource allocation and positively representing the St Giles Wise partnership in all external meetings, including conferences, seminars, and other events are also vital elements of this role.
What we are looking for
- Experience of working in services which provide support to people who have faced adversity and disadvantage
- A sound understanding of the barriers faced by people with complex and multiple needs
- Understanding of Trauma Informed practice and how to apply it in supporting service users
- Knowledge of risk/safeguarding best practice and of relevant services in the local community
- The ability to input data onto Customer Relationship Management Systems accurately
- Impressive interpersonal, prioritisation and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 26th May 2024.