Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re starting a new piece of work in partnership with Wrexham Council and need an energetic, and imaginative person to coordinate things for us.

You will lead the Wrexham Community Micro- enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home. In this way we will help people to get the support they need to live the life they want.

To do this job you must:

• Understand the world of care - but maybe feel it could do with a bit of a shake up!
• Be a real people person - able to work well with all sorts of folks with confidence.
• Instinctively make connections - and join up dots that are sometimes less than obvious.
• Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in Wrexham working across the borough. This is a 22 months fixed term contract.

Closing date for applications is on 7th September 2020 at 5.00pm and interviews will take place on 15th September 2020 virtually.

We welcome applications from people from all sections of the community.

IT Operations Manager

We are looking for an experienced IT Operations Manager to manage the day to day delivery of our IT systems across the hospice and lead the development of our IT strategy.

Prospect Hospice is an ambitious and caring organisation. We are passionate about providing excellent, personalised and compassionate care; and are looking to recruit a dedicated individual who shares these values. It’s an exciting time to join us as we are undergoing a significant period of change and are looking for driven and passionate people who can help us make a real difference as we continue to evolve and grow.

Hours:  Full-time (37.5 hours per week)

What is the role?

This will be a varied role requiring a hands on approach. You will manage the IT solutions and services, working closely with external IT providers to ensure high levels of availability and security for the organisation. You will be responsible for the planning and implementation of IT policies and procedures to ensure appropriate systems and maintenance use that is consistent with company goals, industry best practices, and regulatory requirements.

Day to day responsibilities in this role will include developing, implementing and maintaining hospice systems, including the intranet, clinical IT systems, electronic archiving, retail tills and gift aid technology, NHS mail and telephone systems. You will support all users of IT systems within the hospice with their day to day IT requirements, including some simple tasks such as password resets (with a move to automation) and folder access requirements, setting up, maintaining and deleting  email accounts for current staff, new starters and leavers. Ensuring all new starters receive appropriate IT induction training.

On a strategic level you will be responsible for continually evaluating technology usage to ensure we are using the most appropriate technology, and contribute to the business cases for technology investments. You will be the lead in capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.

About you:

• Experience of modern technologies including Office 365, SharePoint, cloud technologies and remote desktop solutions
• Excellent communication skills enabling interaction with all levels of the business (including written and oral communication where appropriate)
• The ability to problem solve, work without supervision, multi-task and prioritise.
• Analytical and logical thought processes, ability to relate and coordinate requirements across the business or develop structured solutions
• Microsoft Certification
• A willingness to be on-call, work occasional unsocial hours and the ability to work flexibly

It would also be great if you have:

• Knowledge of ITSM best practices and service level management
• Experience of working with and managing third party suppliers
• Knowledge of IT security best practices
• Experience of working in a multi-sited location company

A little bit about us

We are an independent hospice supporting a community of 300,000 people in Swindon, Marlborough and North Wiltshire, and the villages of Lechlade and Fairford in Gloucestershire. It is the only dedicated provider of specialist end of life care services within the area. The Hospice’s multi-professionals teams support people in the community, in care homes, at the Great Western Hospital and at the Hospice in Wroughton. Care is also extended to the families and friends of patients.

It takes a special sort of person to join our team so if you could see yourself in the IT Operations Manager role, please apply.

What we offer

We are changing and growing. It’s an exciting time to join an independent local charity where everyone’s ideas are encouraged and staff participation is really important to us.

We’ll also provide you with a welcoming and supportive working environment, other benefits include:

• 27 days annual leave entitlement (pro rata for part-time)
• Contributory pension scheme (NHS transferrable)
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• Free parking

Interviews will be held on 11th September 2020

Equality & Diversity

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Unfortunately, due to the high volume of applications that we received, it is not possible to respond to everyone. If you have not heard from us within 2 weeks, following the closing date of this vacancy, your application will have been unsuccessful.

Do you want to be part of an organisation that fights for children every single day? Then join us as HR Service Centre Manager, leading the development and delivery of the HR Service Centre, providing first level information advice and guidance on core HR policies, procedures and processes in order to meet organisational HR advice and processing needs.

In our Support Services department, we fight for children every single day. We provide leadership and direction in the business of running an efficient organisation. We ensure our resources are used to maximum effect. We go the extra mile - and we don’t rest until the work is done.

Here at Save the Children, the HR team is going through an exciting period of change. As HR Service Centre Manager you will lead the team of HR Officers to deliver effective processing of HR transactions and first-level advice and guidance on policies and procedures. Additionally, you will own the Shared Service Centre strategy and have the opportunity to shape how the HR Service Centre works and to review and streamline our processes, looking at how we use technology and interact with managers to get things done. In addition you will:

• Deliver a broad range of HR transactions supported by a strongly customer service orientated multi-skilled team e.g. from contractual changes to onboarding of new starters

• Ensure delivery and communication of consistent best practice information, advice and guidance

• Regularly review Data/facts/MI to analyse the effectiveness of current HR Service Centre services and practices

• Manage the implementation of a range of projects, or components of larger projects in order to deliver organisational objectives as well as enabling appropriate changes in HR policy or practice to take place.

To be successful you will be a Chartered CIPD member (or equivalent) with multi-sector experience, specialising in HR Service Centre Delivery at management level. Evidence of HR Service Centre Strategy development and implementation to meet divisional requirements short, medium and long-term is also essential as are good project and programme management skills. You will also have experience of using your HR expertise to drive people change that impacts organisations. In addition you will have:

• Evidence of expertise in HR Shared Services to include practical application of business process re-engineering / lean & systems thinking

• Experience of using a range of technological solutions to deliver service improvements short, medium and long-term

• Experience working with and influencing a range of people professionals and other stakeholders 

• A good understanding of a wide range of people practices and how they impact both each other and business practices; and of organisation strategy and external trends in the charity sector

• Evidence of operational management skills with the emphasis on delivering high quality, customer orientated, HRSSC services through a team of HR professionals to meet required SLAs and KPIs.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you. 

To apply please visit our website. 

Closing date: 6th September 2020

Do you want to be part of an organisation that fights for children every single day? Then join us as HR Systems and Data Manager, taking responsibility for developing and delivering strategic People data and reporting to inform decision making.

In our Support Services department, we fight for children every single day. We provide leadership and direction in the business of running an efficient organisation. We ensure our resources are used to maximum effect. We go the extra mile - and we don’t rest until the work is done.

Here at Save the Children, the HR team is going through an exciting period of change. As HR Systems and Data Manager, you will develop a reporting suite that is clearly scoped for SCUK, at an organisational and divisional level including the all necessary KPIs and ensure that the data and narrative is tailored to meet audience requirements. You will also be responsible for promoting the use of reporting and analysis for action planning and decision-making across the organisation. In addition you will:

• Be the technical lead specialist for People Data, MI and reporting for SCUK as well as the lead for managing the delivery of systems administration and end user technical support for the Oracle HRIS functionality

• Maintain the integrity of the system through the management of access security, training and maintenance of good practice

• Manage the development and implementation of an E-HR Strategy to support short, medium and longer-term service improvement priorities

• Build and develop strong working partnerships with key stakeholders in order to understand requirements and priorities so that the requirements can be delivered. 

To be successful you will be a Chartered CIPD member (or equivalent) with multi-sector experience at senior management level.  As well as an expertise in a range of HR Systems and technology solutions, you will be comfortable preparing and presenting reports and proposals for senior management/board groups. You will be able to drive HR Service improvements with evidence of project and programme management skills. In addition you will have:

• Experience of leading the thinking in HR Data and Systems practices, taking account of wider impact on other approaches to people management and business practices 

• Evidence of operational management skills with the emphasis on delivering high quality, customer orientated, operational HR Systems and Data services through a team of HR Systems and Data specialists to meet required SLAs and KPIs

• Working with and influencing a range of people professionals and other stakeholders 

• Evidence of people management to include coaching, developing and performance management of others.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you. 

To apply please visit our website. 

Closing date: 6th September 2020

Fundraising & Partnerships Manager
Location: Flexible, but with regular travel to our office in Oxford. Able to work from home providing a good internet connection.

Do you have experience of winning funds from institutional donors and developing partnerships with organisations to collaborate on projects? Want to take on a new challenge as a fundraising & partnerships manager and help a pioneering organisation change the world for the better? If so, read on. 

About Us 

INASP is an international development organisation with over 25 years’ experience of working with a global network of partners in Africa, Latin America and Asia. We believe that research and knowledge have a crucial role to play in addressing global challenges and contributing to the achievement of the Sustainable Development Goals. Our mission is to support individuals and institutions to produce, share and use research and knowledge, in support of national development. 

We’re now looking for an experienced, highly motivated funding and business development specialist to join our team. You’ll help us to attract further funding and develop strategic partnerships in support of our vision to put research at the heart of development. You will ideally be based within easy reach of Oxford to enable regular time to be spent at INASP’s Oxford office, but you will be able to work from home (providing you have a good internet connection).

Why You Should Get Involved 

This is an amazing opportunity to make a big difference in a small organisation that is rapidly diversifying its funding base to support a growing portfolio of programmes and projects with a wide range of partners.

It’s an exciting time to join our team and this role will suit someone who is passionate about international development, winning funds and developing the partnerships we need to deliver projects that have the power to change lives.

We are committed to creating a positive working environment and investing in our staff. As a member of our team, you’ll be eligible for the below rewards and benefits: 

- Salary of £32,000 - £39,000 per annum
- Flexible working 
- Health and wellbeing benefits 
- Group income protection insurance 
- Death in service scheme 
- Travel benefits 
- Interest free season ticket loan 
- Travel insurance for work-related travel 
- Vaccinations and security training for work-related travel 
- 25 days’ annual leave, rising to 30 after five years (exclusive of bank holidays) 
- Time off in lieu 
- Aviva Employee Assistance Programme 
- Professional development opportunities 

Your Role in INASP

As our fundraising & partnerships manager (known internally as Partnerships & Business Development Manager), you will be responsible for managing INASP’s funding and business development activities - identifying and developing funding opportunities, responding to proposals and building new programme partnerships. 

In this vital role, you will liaise with a range of internal and external stakeholders including trusts and foundations, government funding bodies, think tanks and NGOs across the globe. We are looking for a highly motivated, resilient and dynamic individual who is able to remain calm under pressure and deliver quality work to tight timeframes. 

Your duties will include: 

- The ongoing development and implementation of institutional funding strategy with a focus on strategically important donors across a diverse range of funding streams
- Working closely with the Executive Director, Programme Director, Head of Marketing & Communication and other teams to identify opportunities, develop proposals, and build relationships with prospective funders and partners
- Developing and maintaining a pipeline of funder prospects and prospective collaborative partners 
- Overseeing the ongoing development of our CRM database and business development processes to deliver efficient and timely business development support to the organisation
- Reporting on business development activity and areas of potential concern/advantage to the leadership team

What You’ll Need

- Knowledge and experience of responding to funding calls from government funders and developing funding relationships with trusts and foundations 
- Experience of developing and maintaining partnerships with organisations to collaborate on project ideas and respond to funding calls
- Excellent negotiation and communication skills

Other organisations may call this role International Fundraising Manager, Business Development Manager, Funding Manager, Partnerships Manager or Charitable Fundraising Manager.

INASP is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment, respecting diversity and avoiding unlawful discrimination at recruitment and during employment. We welcome applications from all suitably qualified individuals regardless of their race, gender identity, biological sex, disability, religion/belief, sexual orientation or age.

So, if you are ready to do something great with your career as our fundraising & partnerships manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Corporate Administration Manager

This is a fantastic opportunity to join a Royal Medical College looking to strengthen its’ support for members and corporate administration in a purpose built new facility. The College require a hands on governance minded individual to ensure high quality maintenance of existing administrative processes and systems as well as providing direction for the future of the function. You will be responsible for projects such as the implementation of a governance review as well as ongoing development of robust and secure administrative processes. The delivery of high level secretariat services to Trustees and senior committees, individually and through team management is an essential element of the role.

Responsibilities:

• Responsibility for operational management of a complex range of corporate policies and procedures.
• Management of governance processes and procedures, including elections and committee roles
• Be the primary point of contact and the face of Secretariat services for the Board of Trustees
• Oversee the implementation of a recent governance review
• Lead the management of corporate processes and for policies, registers and reports
• Engage and communicate effectively with stakeholders on decisions and procedures
• Management of a team of 5 staff members 
• Continuous improvement of infrastructure, systems & procedures for committee administration
• Budget management
• Take accountability for the continuous improvement and development of corporate administration
• Documentation
• Data protection and corporate risk register management

The Successful Applicant:

• Proficient knowledge of overall Corporate Administration processes and requirements including management and oversight of policies, corporate (non-financial) reports strategic and annual reports with ability to monitor and advise across an organisation.
• Experience of working with Trustees in a Secretariat capacity.
• Be an individual who enjoys being hands on in their approach to administration and governance issues.
• Have excellent customer service and communication skills.
• Have experience of managing and developing support staff.
• Have a track record of delivering business administration or corporate process projects.

The Role

The core elements of the role are as follows:

Strategic - Create - 5%, including setting strategic plans for corporate procedures

Operational - Implement - 15% - including oversight of implementation of processes, in conjunction with user expectations and resources.

Operational – Planning and Management - 80% - including planning and provision of work plans for the department and committees, Trustee Board support, management of reporting, budgets, documentation and processes, as well as Staff Management and communication to stakeholders and staff.

In addition to overall responsibility for the function of Corporate Administration and Committees, the post holder will be the lead person for governance matters or input into business plans and processes: Secretariat services, operational planning, budget setting, committee support, policies.

Overall the Corporate Administration Manager’s responsibility is for the continuous development of processes that support the College’s strategy, to initiate work that meets organisational and members’ needs for committee services, maximise effectiveness of processes and procedures as well as manage and develop an established and skilled support team.

HOW TO APPLY

For further information and to apply for the role, please download the information pack and send your CV and completed supporting form via the application link.

Title: Service Manager
Location: Hull
Department: Management
Salary Details: £29,022

About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years. Each year we support over 15,000 disabled children, offer over 120 different services and work with about 80 Local Authorities across England.

We are passionate, caring and trusted and our vision is a world in which all disabled children and young people realise their aspirations. We offer support and practical help for families, every step of the way.

About the role

The overall purpose of the role of Service Manager is to manage and develop the services in Hull for disabled children and young people aged 0-25 and their families and to support and promote the development of KIDS’ services in Hull and the Yorkshire region.

To effectively develop and manage relationships with those responsible for services for Disabled children and their families at a strategic and operational level, including; Local Authorities, CCG, and the Voluntary Sector.

Key responsibilities will include the ability to:

• Manage identified services in agreement with the Regional Manager within the area and work within an agreed budget to provide this in accordance with service specifications and contracts for projects.  Hull projects include Head start Parent Training, Sleep Service, Advocacy Service, Play and Leisure, Early Years, SENDIASS and Young People’s Engagement.
• Actively promote services and their benefits to stakeholders including; Local Authorities, CCG, Health Providers, Schools and Colleges, Voluntary Sector, Parent Carer Forum and Young People’s Engagement groups along with disabled children and young people and their families
• Work with the Regional Manager and Business Development Manager to pursue business and tendering opportunities providing significant input into tenders and ensure KIDS is at the forefront of service delivery in the region.

About you

• To be able to carry out this role it is essential that you have the following characteristics:
• Experience of managing and developing services.
• Experience of managing and leading a team
• Experience of working with children with disabilities
• Knowledge and experience of child protection, and child and adult safeguarding
• Ability to build and sustain partnerships with range of organisations
• Experience of managing a budget.

The successful post holder will be based at the Hull Office with regular local travel and occasional regional and national travel.

The post holder may be required to take a flexible approach to their working arrangements, as they may be required to work occasional evenings and weekends.

KIDS is committed to safeguarding and successful applicants will be required to undertake stringent recruitment checks including (where applicable) an enhanced DBS check.

Advertising end date: 24 Aug 2020
Interviews will be held on: 27 Aug 2020

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can download the full Job Description and submit your application online. Please note, you are not applying at this stage.

No agencies please.

London School of Mosaic is looking for an experienced Finance Manager to oversee the charities finances during a time in which we undertake major building expansion works. 

We teach the craft of mosaic, setting a gold standard for applied mosaic studies while maintaining an ethos of inclusive diversity. The charity opened as a School in August 2017, growing out of the work of Southbank Mosaics CIC. Based in Camden we run a range of courses for students from 14 years to adults. In 2021 we are opening over 100 artist studios and community spaces adjacent to the school as part of a GLA Good Growth Fund supported project.

Job Purpose

• Reporting to the Director and Trustees, the role is the first contact point for financial matters and oversees the budgets and accounts for the organisation
• Agrees and manages the budget, forecast needs and secures new funding.
• Manages our office and handles enquiries alongside other team members
• Makes a difference, uplifting a neighbourhood working alongside staff and residents

Financial Management

• Strategic financial planning and budgetary control, including the development and maintenance of a comprehensive budget model covering income and expenditure, balance sheet and cash forecasts
• Oversee the management and coordination of all financial reporting including to funding agencies, with development and monitoring of contract and grant budgets
• Ensure the annual accounts of the preceding year are prepared in time for the June/July Trustee meeting
• Oversee all purchasing and payroll activity for staff and participants
• Work with the Director on the strategic vision, concentrating on finance, including fostering and cultivating stakeholder relationships on city, regional, national and international levels, as well as assisting in the development and negotiation of contracts
• Develop and maintain systems of internal controls to safeguard financial assets
• Ensure financial controls are installed with substantiating documentation to pass independent and governmental audits within current legislation
• Oversee the coordination and activities of independent auditors ensuring compliance issues are met, and the preparation of the annual financial statements is in accordance with regulations
• Attend Board and Subcommittee meetings; including being the lead staff on the Finance Committee
• Advise and report on LSoM’s Reserves and Pension Plan
• Create monthly management reports (or more frequently if requested), financial statements and cash flow projections for use by Executive management, as well as the Finance Committee and Board of Trustees.
• Create and oversee the maintenance of the inventory of all fixed assets, including assets purchased with investment funds (computers, etc.) assuring all are in accordance with regulations.
• Support the Director in project managing the development of the site: including the canteen and art studios.

Income generation: Fundraising and Sales 

• Assist the Director in updating the business plan including ways of maximising fundraising potential with an initial target of match funding investment support with grant support. This includes fostering and cultivating relationships at a local, national and international level
• Assist with the negotiation of contracts
• Oversee the quality completion of appropriate funding applications
• Be responsible for ensuring all reporting and accounting requirements are fulfilled with regard to grants and subsidies
• Develop sales of the company with our team, so that there is a variety of sources of income and adherence to trading regulations
• Optimise income by researching new student streams and extend the charity’s customer base
• Work with the artistic team to produce accurate and informative reports for funders

Ad hoc

• During the development phase of the Camden Garage Studios (2020-2021) you will work closely with Public Works Group architects, as well as contractors on site. You will be the main point of contact for making payments and ensuring the GLA OPS is regularly updated, grant claims are submitted on time and payments made for work completed. You will effectively project manage the finances for this development.
• Start an Endowment Fund to support student welfare and the future development of LSoM
• Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals.
• Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.
• Organise insurance for the business
• Advise on development of the Community Benefit Society

Office management and day-to day administrative tasks

• Being a point of contact for our students (e.g. about fees) and those enquiring about our courses and sessions by answering phone and [email protected] account (shared with other staff)
• Liaise with Camden Garage Studios Manager for accounts
• Monitoring our short course bookings 
• Staff open days
• Help with running social impact sessions
• Ordering stationary and sanitary products

Experience and professional standards required

• Experience of financial management and accounting at an appropriate level in an arts organisation, at a college or university, a local authority or charity
• An undergraduate degree in either finance, accounting, business and/or arts management, or related discipline
• Proven computer literacy, particularly in excel to produce accurate, clear and timely reports
• Highly numerate with excellent knowledge of budgeting, being able to understand and interpret financial information
• Excellent oral and written communication skills with the ability to prepare reports, proposals, minutes and email communication tailored for a wide variety of audiences
• Meets deadlines within the budget development cycle to the requirements of the director and trustees and thinks ahead of time
• Ability to work on own initiative and as part of a team, including the ability to speak comfortably with people at all levels
• Entrepreneurially-minded with a “can-do” attitude, strong organisational and administrative skills
• Sympathetic to the objectives and philosophies of inclusion, diversity, social enterprise and progressive education
• Support the ethos of re-cycling and reducing our carbon footprint
• Proven experience of managing a varied and heavy workload with changing priorities at times
• Ability to promote an environment where others feel inspired, engaged and motivated
• Ability to accurately interpret complex information and recommend sound, well-considered decisions and judgements
• Ability to identify and overcome challenges, offering workable and considered solutions

Desirable

• Experience with accounting in Quick Books
• Experience of working or volunteering in an organisation that delivers social impact and works with the most vulnerable in our society
• Experience of professional fundraising for a charity or business, with demonstrable achievement in Trust Fundraising and with experience in other areas - track record of delivery
• The ability to develop workable systems to monitor and account for measurable outcomes for each separate fund-raising activity, both in direct income/expenditure ratio terms and within the wider and longer term awareness, marketing and fund-raising development cycles

At Turning Point, it’s our job to help people find a new direction in life. Through our person-centred approach to support, we’re now one of the country’s leading social care providers, with a turnover of over £130m p/a.

We continue to grow, and we’ve big ambitions to stay on that upward curve. Join us as a Senior Bid Writer for our Public Health and Substance Misuse Services, and you’ll help us do just that through your contribution to our bids and tenders.

In this business-critical role, it will be your job to make sure everything we say and do is relevant, engaging and original – ensuring that our excellent track record of service delivery is noticed by Local Authority Commissioners.

The role will include written responses for tender submissions and you will play an active role in bid planning/preparation. You will be responsible for bid leadership and management and will support in the management of bids and put forward ideas for the continuous improvement of business development processes. You will also line manage 1 or more bid writers.

As an experienced Bid Writer with a great track record, you’ll be able to turn your hand to any tender or prospective bid that comes your way. Naturally, writing will be the bread and butter of your role, but you’ll also be involved in the whole tender/business development process, as well as line managing and coaching other team members.

We’re also looking for: excellent critical thinking skills; the ability to present complex ideas in a simple way; great interpersonal skills; forensic attention to detail; and an organised/methodical mind.

The successful candidate will have excellent business writing skills; effective project management skill and the ability to remain calm and deliver under pressure to tight deadlines. Good problem solving and critical thinking skills are essential as well as a minimum of 2 years’ experience in a business development role with extensive experience of bid writing. You will have a demonstrable track record of significant contributions to winning bids, either in own right or as part of a wider team.

You will be based in one of our regional offices in Manchester or London, with home working from any location with good transport links also considered for the right candidate.

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

Supporter Services Manager
Ref: 44488
Location: Pentonville Road, London
Salary: Circa £35,750 per annum (Inc. London allowance)
Hours: 37.5 hours per week, full time
Contract type: Permanent

About the role

Sense is looking for a motivated individual to join our team as the Supporter Services Manager. This is a full time role, working 37.5 hours per week at our head office in King's Cross, London.

The Supporter Services Manager is a is a business critical role at the heart of Sense’s vibrant and innovative Engagement Directorate. You will lead a dedicated team of Supporter Services Officers, ensuring every supporter of Sense receives excellent customer service. You will achieve this by ensuring our processes are effective and efficient, making sure the personal development of your team is continuous. Within the directorate, you will be a high profile figure with a deep understanding of the wide range of opportunities for engagement that we offer the public.

Early priorities for the role will include:

• Establishing strong working relationships both internally and with third party agencies.
• Developing a reporting mechanism to fairly and objectively assess team and individual output.
• Clarifying team and individual responsibilities to ensure equitable distribution of workload.

About you 

We want to hear from you if you've got experience of:

• Working in supporter or customer service setting. 
• Reviewing and developing processes. 
• An extensive knowledge of working in the charity sector. 
• A strong understanding the importance of centralised data systems and their impact on supporter stewardship and retention.

Management is a pivotal part of the role; the successful candidate will demonstrate the ability to lead, coach, energise and motivate the team; carrying out line management responsibilities to ensure that the team are performing at their optimal level.

This role is based in our Head Offices in central London and there is also significant opportunity for remote working.

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Closing date: Tuesday 1 September 2020
Interview date: W/C 7th September

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Sense website where you can download the Job Description and complete the application process.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.

No agencies please.

No agencies please. 

The organisation

The South West Academic Health Science Network (SW AHSN) is dedicated to improving health and care by spreading innovation across the region. We are a network of 15 AHSN’s, set up by NHS England to identify, adopt and disseminate innovative healthcare.

The role

We are looking for a talented and experienced Partnerships Manager to support the long term sustainability of the SW AHSN by ensuring that we are strategic, proactive and enterprising in meeting the needs of our members and stakeholders, both present and future.

The Partnerships Manager has a vital role in our partnerships business function, both supporting our teams to maximise the impact of their work with our members and partners, and supporting long-term sustainability.

You will work closely with the Senior Partnerships Manager and colleagues in the communications and engagement business function.

You will work with our communications and engagement, programmes, and evaluation and learning business functions to deliver our engagement strategy and plans for our member organisations.

You will be a vital link to our membership, managing the delivery of the commitments we make in our

partnerships and new commissions through the running  of projects in quality improvement and spread and change methodologies.

Overall you will ensure that we are delivery focused, proactive and reliable in our work with our members, and current and future stakeholders.

Key success factors

• Building and maintaining collaborations and partnerships for mutual benefit.
• The ability to design and co-ordinate the delivery of training programmes and events focused on capability development.
• An accomplished communicator with a drive to support our members and stakeholders.
• A solutions-focused completer-finisher with a can-do attitude.
• Comfortable with change and uncertainty in a fast-paced setting.

Responsibilities

• Working with the Chief Executive, Director of Partnerships, Senior Partnerships Manager and colleagues in the communications and engagement business function to design our member engagement strategy and plans.

• Supporting delivery of membership engagement plans in partnership with colleagues in our communications and engagement, programmes, and evaluation and learning business functions.

• Managing the development and delivery of capability development programmes to meet member and partner needs, with a focus on quality improvement (QI) and spread, including:
• Managing training and workshop sessions
• Establishing strong relationships with stakeholders
• Ensuring the production of quality promotional materials and sending engaging correspondence to participants
• Creating training budgets and monitoring spend
• Managing, supporting and co-ordinating SW AHSN sub-contractors and associates in the design and delivering of our capability programmes.
• Supporting and working with our programmes business function to support the delivery of internally focused QI and spread training projects.
• Supporting effective decision-making through the provision of timely and accurate information and the use of critical thinking.

Deputy Manager

Are you a Deputy Manager who understands the challenges young people face in day to day life? Do you have previous supervisory experience? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Care in Mind have a fantastic opportunity for an experienced Deputy Manager to join our friendly and professional team where you will support the Residential Manager with the management of the home and supervise the team to achieve the most effective outcomes for our young people.

You will be based within our Residential Home based in Neston, Wirral working shifts over a 37.5 hour, 7 day working rota, consisting of earlies, lates and occasional sleep ins so flexibility is required.

Company Benefits:

- Competitive salary (£22,491 - £26,003, dependant on experience)
- 22 days holiday + 8 bank holidays (rising to 27 days holiday plus bank holidays with service)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced sick pay
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development (Level 5 Diploma in Leadership and Management)
- Refer a Friend Scheme (£500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Deputy Manager you will:

- Work as a team in our residential home to support 4/5 young people in our care.
- Help plan rotas for the staff team and conduct monthly supervisions.
- Support the team with their learning and development ensuring all the relevant training and inductions are completed.
- Assist the Residential Manager in managing safeguarding and health and safety matters.
- Work alongside and be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure we achieve the best possible outcomes for our young people.

As a Deputy Manager you will have:

- Full UK Driving Licence & access to a vehicle for work purposes
- Previous experience working with young people with mental health needs
- A minimum of 12 months supervisory experience
- An understanding of CQC and/or Ofsted requirements
- Hold a Level 3 in Health and Social care or equivalent
- Flexibility to work a 7-day rota, completing early and late shift patterns alongside occasional sleep ins for which an additional payment is made.
- A compassionate personality, remaining calm, resilient, and understanding of the issues & challenges our young people face.

Due to the current climate regarding Covid-19, all interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 14th September 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Deputy Care Home Manager, Deputy Manager, Deputy Residential Home Manager, Nurse, Nursing, Registered Nurse, Charity, Not for Profit.

Ref: 93922

We are seeking an ambitious and experienced fundraising professional to join our leadership team in Brussels as Associate Director of Development, playing a central role in the continued growth and development of our activities at Health Care Without Harm (HCWH) Europe. The organisation has undergone significant growth since 2018 and is now preparing to further expand and diversify its revenue base to support the delivery of an ambitious five-year strategic plan. The Associate Director of Development will drive this work forward.

Heading up the new Development Team and reporting to the Executive Director, the post holder will prospect and win new business, develop funding proposals and lead the development and implementation of HCWH Europe’s new Finance & Fundraising Plan. They will take personal responsibility and accountability for generating leads, building networks, making contacts, and meeting business development and income generation goals. They will also lead the development of the organisation’s Monitoring, Evaluation, Accountability and Learning (MEAL) processes and systems, ensuring compliance amongst the wider team.

Key responsibilities

1. Develop and implement HCWH Europe’s Finance & Fundraising Plan and produce tailored revenue generation propositions and funding proposals in order to secure significant, multi-year revenue streams

2. Research new revenue generation and fundraising opportunities that align with HCWH Europe’s core mission and strategic goals, compiling a list of key targets and developing cultivation and stewardship plans

3. Diversify HCWH Europe’s revenue base, with a focus on expanding partnerships with philanthropic foundations and national and international institutions, whilst maintaining and developing relationships with existing donors

4. Explore and develop new, alternative opportunities to generate income for HCWH, e.g. event fees, membership fees and/or development of chargeable services and training courses

5. Develop and line manage the Development Team and work with programmatic and operational teams to identify funding needs and prospect and secure funding to match those needs

6. Work closely with the Executive Director to secure new, long-term partnerships that support HCWH Europe’s five-year Strategic Plan and Network Development Plan

7. Work with the Operations Manager to develop the overall financial management and planning process at HCWH Europe, ensuring fundraising activity is aligned with organisational needs and priorities and supports the long-term financial sustainability of the organisation

8. Liaise with the CleanMed Europe team to set and achieve sponsorship and exhibitor fundraising targets, developing and nurturing relationships with new and existing companies supporting the conference

9. Work with the communications team to ensure that communications materials for potential funders and donors are up to date and relevant, tailored for specific audiences

10.Lead the development of HCWH Europe’s Monitoring, Evaluation, Accountability and Learning (MEAL) tools and systems in order to measure and report impact to stakeholders

11.Provide update reports to the Board of Directors on progress with fundraising and revenue growth against targets

12.Work as a key member of the Senior Leadership Team, attending external events, public speaking and networking and deputising for the Executive Director

In addition the post holder will work as key part of HCWH’s international development and fundraising team, coordinated by HCWH’s Managing Director of Philanthropic Partnerships & Strategy, based in the US. You will share intelligence on fundraising and partnership opportunities with development leads in other regions (North America, Asia, Latin America and partner organisations) and collaborate on international funding proposals on behalf of HCWH Europe.

About you

You will be confident, articulate, persuasive and engaging, with significant experience of new business development in the corporate or third sector. Educated to degree level, you will have a strong commercial understanding and outlook. You should also have demonstrable experience of winning partnerships of €500K and over. In addition, you will be able to demonstrate:

· Knowledge and understanding of the health sector and/or contemporary sustainability issues and practice as they relate to health

· Experience and knowledge of budgeting and organisational financial management and reporting (preferably gained in an NGO or third sector role)

· Experience of balancing competing deadlines and managing multiple tasks and priorities within a busy working environment

· Confidence when managing senior level contacts across donors and companies

· Experience of managing, developing, and inspiring teams

· Excellent interpersonal skills including the ability to persuade, motivate, network, and negotiate effectively

· Highly effective communicator, both written and verbal

· Ability to support others to achieve income targets

· Ability to work with multiple teams and across multiple programmes to support diverse fundraising needs

· The ability to network with and influence senior people both internally and externally in order to achieve pre-defined outcomes

Fluent English (verbal and written) is mandatory for this role. Working knowledge of other European languages, in particular French, would be an advantage. Candidates should be eligible to work in the EU.

We offer a highly competitive salary and benefits package commensurate with experience.

We expect the role to be based at our head office in Brussels, however, home/ remote working will be considered in the case of exceptional candidates.

ABOUT US

The Diana Award is proud to be the only charity set up in memory of Diana, Princess of Wales and her belief that young people have the power to change the world. It’s a big mission but there are two things within it that we focus our charity’s efforts on – young people and change.

Throughout all of our programmes and initiatives ‘change’ for and by young people is central. We all play our part to help realise this vision and our team is diverse in its talents and roles. Day-to-day we can be found working out in the community with young people through our anti-bullying and mentoring initiatives, fundraising, managing our valued corporate partners, providing vital HR and communications support, celebrating young people in memory of Princess Diana and plenty more.

We’re not your typical organisation. From the moment that you join The Diana Award, you’re part of our family. Together, we are united by our shared belief that young people can change the world, and, by our values: passion, collaboration, integrity, ambition and unity.

THE ROLE

Over the past 20 years The Diana Award has delivered services to thousands of young people across the UK and beyond, honing our expertise and skills to produce exceptional, high quality interventions that create long lasting change.

As we embark on the next phase of our strategy, we're looking for an experienced HR Generalist to take the lead on developing, implementing and delivering our People Strategy. This is a hands on role, managing all aspects of HR across the organisation, and working closely with staff at all levels.

KEY RESPONSIBILITIES

• Act as the first point of contact in relation to all internal and external HR related enquiries

• Advise managers on a range of employee related issues including performance management; sickness and absence issues; and disciplinary and grievance matters

• Ensure that The Diana Award’s HR policies and procedures comply with current legislation and best practice and are updated in accordance with the organisations needs and values

• Oversee and support all stages of the recruitment process

• Manage and deliver the induction process for all new staff and volunteers

• Develop and facilitate relevant training to staff and volunteers

• Take the lead on ensuring staff have access to continious learning and development opportunities

• Manage the DBS application for all Diana Award staff and volunteers

• Liaise with the finance team to ensure accurate records and assist in the monthly payroll process, including the notification of new employees, pay related contract variations, leave notifications and pension/benefit changes

• Develop and implement an effective HR Information System (HRIS)

• Lead on a review of our performance management system and the subsequent implementation of this system

• Ensure staff voice and feedback is captured to inform future strategy through exit interviews, forums and an annual staff survey

• Ensure all employee relations issues are dealt with in an effective manner, partnering with line managers when necessary. This includes conducting disciplinary meetings, grievance meetings etc.

• Lead the coordination of our Culture Committee, aimed at promoting our values across the organisation

• Promote and champion diversity and inclusion throughout the organisation

PERSON SPECIFICATION

EXPERIENCE AND KNOWLEDGE

• CIPD Qualified to minimum level 5, or with demonstrable HR generalist equivalent experience

• Good working knowledge of employment law and solid understanding of best practice in HR policies and procedures

• Experience managing complex employee relations issues including the ability to maintain confidentiality, data security and handle sensitive conversations

• Experience supporting organisational change

• Experience of supporting remote working

• Experience of delivering on a diversity and inclusion strategy (advantageous)

• Experience facilitating, advising, guiding and supporting line managers

• Experience working with HR systems

SKILLS

• An effective communicator at all levels, with the ability to build good relationships both internally and externally

• Sound judgement and decision making - ability to make decisions in line with company policy and the law

• Discretion and confidentiality

• Proficiency with Microsoft Office (Outlook, Word and Excel)

• Good attention to detail and accuracy

PERSONAL ATTRIBUTES

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

• A self-starter with the drive, determination and commitment to get things done.

• Personal integrity and credibility

• Resilience

• A ‘can do’ attitude

• Commitment to self-development

• Commitment to keeping up to date with key trends/developments in the sector

• Good judgement

• Driven to achieve great results

• Ability to work well under pressure

• Energetic, flexible, willingness to work outside of ‘normal’ office hours

DIVERSITY

The Diana Award is committed to building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.

We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

SAFER RECRUITMENT

The Diana Award is committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check. We also ask all staff to undertake safeguarding training when they join us.