Business support administrator jobs in Liverpool
How's your job search on our site?
The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.
You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.
In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.
This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.
We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.
We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.
To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV
The Katie Piper Foundation, established in 2009 by burns survivor Katie Piper OBE, provides rehabilitation to survivors of life changing burns
The client requests no contact from agencies or media sales.
About the role
A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.
You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.
To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and the Regional Manager.
The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.
About the team
In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of Regional Casework Co-ordinators.
About you
To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Closing date: Midnight on Sunday 17 May 2026.
Interviews:TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Key responsibilities:
1. Main Purpose of the Job
-
To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
-
To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
-
The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
-
Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
-
Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
-
Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
-
Working with the conference department to identify relevant topics for panel meetings and conference events.
-
To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
-
To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
-
To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
-
To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
-
To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
-
To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
-
Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
-
Ensuring AvMA panel template letters and documents are updated
-
From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
-
To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
-
To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
-
To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
-
To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
-
To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
-
Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
-
To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
-
To undertake other duties commensurate with the post as may be required.
-
Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.
We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.
If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.
This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.
In this varied and high-profile role, you will be:
- Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
- Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
- Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
- Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
- Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
- Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
- Managing project budgets, resources and supplier relationships to ensure value for money and compliance
- Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
- Representing our work confidently in presentations, reviews, events and partner forums
This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.
Our ideal candidate:
You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.
- Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
- A strong understanding of project governance, assurance, risk management and portfolio delivery
- Experience working with partners, community organisations or suppliers, building trusted, productive relationships
- Confidence managing budgets, financial planning and value‑for‑money decisions within projects
- Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
- Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
- A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
- A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
- Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.
Why join Community Integrated Care?
- Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
- Work on ambitious partnerships and campaigns that genuinely change lives
- Enjoy flexible and hybrid working arrangements
- Access learning, development and progression opportunities in a supportive, values‑led culture
- Be trusted to lead, influence and shape work that has a lasting legacy
Ready to make a difference?
If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.
Apply now and help us turn partnerships into progress, and ambition into impact.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
The Digital and Data Lead plays a key role in ensuring the Charity’s digital systems and data are effective, reliable and used to their full potential across the organisation. Working closely with the Digital and Data Manager, the post holder will lead on the day to day development, optimisation and use of the Charity’s CRM (Salesforce) and wider digital systems. The role also provides high quality support, insight and training to colleagues.
The role combines strong technical capability with the ability to translate data into meaningful insight, practical improvements and robust governance. This supports informed decision making across the Charity.
The client requests no contact from agencies or media sales.
Kennedy Memorial Trust is seeking a junior Administrator who can playing a key role in supporting one of the UK’s most prestigious international scholarship programmes. This role is offered on a full-or part time basis, based predominantly from home with travel to London on an occasional monthly basis.
Reporting to: Director of the Kennedy Memorial Trust (KMT)
Contract: Permanent
Hours: Part-time or Full-time, 30 - 37.5 hours per week (flexibility in hours and working pattern available)
Salary: £26,000 - £28,000 FTE
Location: Work from home with monthly travel to London and occasional event attendance.
Applicants must have the right to live and work permanently in the UK. The Trust cannot offer visa sponsorship.
________________________________________
About the Kennedy Memorial Trust
The Kennedy Memorial Trust is a registered charity (No. 234715) that funds exceptional UK graduates to pursue postgraduate study at Harvard University and the Massachusetts Institute of Technology (MIT). Established as a living memorial to President John F. Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since 1966.
In addition to administering one of the UK’s most prestigious international scholarship programmes, the Trust maintains the Kennedy Memorial at Runnymede, Surrey. The Trust is governed by a Board of up to eleven Trustees appointed by the UK Prime Minister, the Presidents of Harvard and MIT, or the President of the United States.
Kennedy Scholars go on to make significant contributions across public service, law, science, technology, education, business, charities, the arts and media.
________________________________________
The Role
This Administrator role is an exciting opportunity for a self-starter to play a central role in supporting the running of one of the UK’s most prestigious international scholarship programmes. The Administrator will help provide an excellent experience for applicants, Scholars, alumni, Trustees and partner institutions.
The Administrator role with support on the full scholarship cycle which includes providing high quality administrative support to the Director, Scholars and other stakeholders. The Administrator will support on keeping accurate financial and data records, governance, communications, event planning and alumni engagement activities as required.
The role requires someone who has demonstrable experience of providing Administration support, has excellent written skills, can use their discretion, has good attention to detail as well as possessing strong interpersonal skills.
DUTIES AND RESPONSIBILITIES
1. Scholarship Administration and Selection
Administer the scholarship application process and selection cycle, including its promotion, application timelines and manage applicant enquiries. Respond promptly and professionally to applicant enquiries via email, phone and online channels.
Prepare longlists and shortlists in consultation with the Director. Provide administrative support to the selection panels, including scheduling scholar interviews and preparing interview packs, briefing papers and secure document folders for panel members.
Work with the Director to communicate selection outcomes professionally and sensitively to applicants.
Support safeguarding, compliance and due diligence processes relating to applicants and Scholars. Maintain accurate records of applicant demographics, progress, decisions and feedback.
2. Scholar Support and Engagement
Arrange onboarding for new Scholars, including orientation materials, pre departure meetings, events and information sessions. Maintain FAQs and administrative briefings.
Maintain up-to-date Scholar profiles, biographies and photos for the Trust’s website, social media and publications.
Facilitate community‑building among current Scholars through sharing news, arranging check‑ins, online meet‑ups and occasional social or academic gatherings.
Contribute to the Trust’s pastoral and administrative support of Scholars throughout their studies in the US. Monitor Scholar engagement, academic progress and wellbeing, escalating concerns where appropriate.
3. Financial Administration and Reporting
Prepare documentation for tuition payments, stipends and approved expenses; maintain timely and accurate payment schedules.
Provide administrative support to the Director regarding statutory reporting including the Annual Report and Charity Commission returns
4. Communications, Outreach and Marketing
Draft, edit and publish web content, including scholarship information, news updates, Scholar profiles and stories and application guidance. Maintain FAQ pages and ensure accurate, clear and up to date information for applicants.
Support digital communications, including social media posts, email campaigns and website announcements to highlight Scholar achievements and alumni successes. Maintain a database or scholar profiles which are published on the website.
Represent the Trust at events such as graduate fairs, widening participation meetings and university visits.
Maintain a database of UK Universities and partner organisations who support the Trust to reach the widest possible audience for promoting the scholarship. Build relationships with UK universities, careers teams and relevant networks to promote the scholarship.
5. Governance and Committee Support
You will work with the Director to provide the scheduling, servicing and administration of Trustee meetings, scholarship panels and standing committees, including the preparation of meeting agendas, briefing materials, papers and securely held meeting papers.
Draft accurate minutes of meetings and keep track of deadlines of actions.
Maintain governance records, committee membership lists and document archives. Support working groups and sub committees, including document preparation and follow up tasks.
Support the Director with the ongoing review and development of policies and procedures to ensure they are fit for purpose.
6. Executive admin and other functions
You will work with the Director on executive and administrative support, including diary management, correspondence, travel and expenses
Undertake other reasonable duties in support of the Trust’s work
Maintain accurate records in all internal systems, ensuring high data quality standards.
________________________________________
SKILLS, EXPERIENCE AND BEHAVIOURS
Essential
· Proven administrative and organisational experience in any sector
· Demonstrable high level written skills
· High level of office software ability
· During interpersonal skills
· High level of accuracy, numeracy and attention to detail
· Able to demonstrate experience of managing competing priorities and meeting deadlines
· An interest in the work of the Kennedy Memorial Trust
Desirable
• Minimum of a B grade in A level English or a Degree
• Experience in scholarship administration, or student support
· ` Experience editing or creating web content
• Knowledge of higher education and current affairs
________________________________________
Personal Attributes
• Highly organised and self motivated
• Warm, professional manner with a willingness to learn
• Sound judgement and discretion when handling confidential information
• Empathic and able to be self-confident when working with scholars and the team
• Proactive, flexible and comfortable working in a small team
• Commitment to equality, diversity and inclusion
• Willingness to invest in ongoing professional development
________________________________________
HOW TO APPLY
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Role Purpose
The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.
This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.
Key Responsibilities
· Design and delivery effective Salesforce solutions.
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance
· Co-ordinate CRM project delivery.
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery
· Manage Issue resolution and enhancements.
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,
· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.
· Maintain and Improve Data Quality.
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making
· Drive continuous Salesforce Improvement.
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality
Person Specification
Core Knowledge
· Salesforce platform administration principles, including configuration, data management and security
· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· CRM design principles, including process mapping, user experience and data governance
· Understanding of data quality, data protection and good information management practice
· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona
Essential Skills
· Stakeholder management and the ability to influence and guide others to adopt best practice
· Ability to effectively communicate complex technical content to non-technical audiences.
· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical
· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment
· Collaboration and teamwork with the ability to work across different internal and external teams and functions
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Key Experience
· Experience delivering Salesforce configuration and administration in a professional setting
· Experience managing CRM-related projects or workstreams
· Experience working with complex CRM datasets including imports, updtes and data quality activities
· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues
Special Requirements
· Salesforce Certified Administrator/NPSP Certified.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).
You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
Benefits:
-
Competitive salary: Review due April 2027
-
Regular working hours, and no shift work (some very occasional weekends or evenings)
-
3% pension contribution
-
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
-
Additional annual leave awarded for ‘long service’
-
Opportunity to purchase additional annual leave
-
Broadband allowance for home-based roles
-
Life insurance after 12 months’ employment
-
Access to our Employee Support Programme and Mental Health First Aiders
-
Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Closing date: Monday 17th May 2026 at 11pm
Interviews: Tuesday 26th May 2026 (Virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Please see full details on the Job Description and Person Specification document below and on our website.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Operations Specialist Opportunity:
We are seeking an experienced operations specialist with excellent IT knowledge to deliver a fixed-term internal operations project which will focus on a number of project outputs related to reviewing, updating and embedding key organisational policies, procedures, systems and training to support the smooth running of our operations, including a focus on CRM, IT, data protection and procurement.
Background and purpose:
Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.
Project Outputs:
The intended project outputs include the following- Appx. 35 days are available to deliver these project outputs over a minimum of 16 weeks (2/2.5 days per week) to ensure wider capacity to review outputs and embed with the team, and a maximum of 20 weeks.
Review and update of IT security and user guideReview of Data protection and GDPR policy and processesReview and update of Organisational policies and processes, e.g. Anti-Bribery and Corruption Policy; Health and Safety Policy; Environmental/Sustainability Policy; Supplier Code of ConductReview of training/free places admin management process and recommendations for efficiency improvements (considering process and technology systems)Operational team support on our ACT CRM systemReview of storage monitoring and SharePoint/OneDrive systems and processComparison Eventbrite/alternative ticketing systemsAnnual insurance reviewDevelopment and delivery of training for team on various systems, policies and processes as per aboveDevelopment of concise brief with recommendations for ongoing management, maintenance and team training on the above.Ad-hoc projects as capacity and company prioritisation allows
Person Specification
Who you are:
- An experienced operations professional with strong experience working in/with SMEs, preferably in the not-for-profit sector, in reviewing and maintaining robust operations systems, incl. data protection, IT security, governance, business continuity, procurement and supplier management and CRM, with excellent IT knowledge
- A great solutions-focused organiser, with the ability to set and meet targets and deadlines, and to hold others accountable to those
- Comfortable in a multi-disciplined role with varied projects running concurrently
- A motivated and enthusiastic person, able to work independently and with remote colleagues/stakeholders
- A confident trainer, motivated by delivering internal training to build colleague knowledge and skills
- UK-based with eligibility to work in the UK
To view the full Person Specification click here
What we can offer you:
- A fixed term (4-5 months), part-time (0.4-0.5 FTE) employment contract, salary band £38,697 – £50,596 gross annually for full-time, for this role pro rata equivalent, or: consultancy contract for 35 days over a minimum of 16 weeks to max. 16 weeks; starting date in June or July 2026
- Being part of an innovative and exciting not for profit organisation
- A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
- UK home-based, with regular online meetings.
Application process:
Details: Closing date: Wed 20th May 2026 | Interviews: w/c 1st June 2026 | Starting date: June/July 2026
To apply: Please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.
Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.
Key responsibilities
· Build and manage a strong pipeline of global funding and partnership opportunities
· Develop compelling proposals and innovative partnership models
· Lead on relationship management and supporting partners in their Change Network ( you can view here.)
· Shape and deliver a growth strategy for the sustainability programme
· Represent the organisation at international events and forums
· Create opportunities for global members to engage, collaborate and influence
About you
· Proven experience in partnerships, fundraising or business development
· Track record of securing income from foundations, corporates or multilateral organisations
· Experience working across international and cross-sector environments
· A strategic and proactive mindset, with the ability to spot opportunities and run with them
· Strong communication, influencing and relationship-building skills
· A genuine interest in sustainability and systems change
Key details
Salary: Up to £50,000
Location: Fully remote – open to candidates globally
Contract: Full-time
Applications: Rolling basis – please apply ASAP as applications are reviewed weekly
Apply to Hannah at Harris Hill to learn more and get the full job pack
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
What does it take to lead the national voice for special schools at a time of real change?
Chief Executive Officer (CEO) – National Association of Special Schools (NASS)
National – home-based, with regular travel across England and Wales, particularly London
£90,000–£110,000 per annum
Full-time, permanent.
About NASS
The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.
We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.
This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.
As our next Chief Executive, you will:
- Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
- Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
- Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
- Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
- Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
- Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
- Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
- Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
- A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
- A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
- A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
- A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
- Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
- Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
- Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
- Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.
Why NASS?
- This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
- You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
- NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
- The organisation offers a genuinely influential platform, with strong connections across the sector and with government.
Application
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 8th June 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward.
Job Purpose
To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.
Dimensions
· Line management responsibility for the operational team
· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan
· Oversee delivery of the annual business plan and operational work programme
· Build and maintain relationships with key stakeholders, supporters, partners and suppliers
· Oversee the fundraising activities
Main Responsibilities and Role
· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values
· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes
· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing
· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice
· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)
· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management
· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees
· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement
· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented
· Attend and present at Board meetings
Finance
· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing
· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting
· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)
· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals
Planning and Organising
· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities
· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning
· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place
· Maintain and review the Trust’s policies and guidance documents
· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement
Decision Making
· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees
· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment
· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships
· Liaise with the Chair of Trustees and the Trustees on a regular basis.
· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control
· Identify learning and development needs for the team and support continuous improvement and professional development
· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments
· Approve expenditure, contracts and commitments within delegated authority and in line with policy
Internal and External Relationships
Internal
· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting
· Operational team and volunteers, providing leadership, coordination and support
External
Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required
Knowledge, Experience, Skills and Style Required
Essential
· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.
· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.
· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.
· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.
· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).
· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.
Desirable
· Understanding of the UK charity regulatory environment and good governance practice.
· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.
· Knowledge and experience of fundraising operations and supporter care.
· Demonstrable understanding of, and commitment to, One Medicine.
Job Context and Special Features
This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.
This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity. The role is home-based in the UK, with occasional travel to other locations in the country.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.
Salary: £45,125 FTE, equating to £27,075 pro-rata
Contract: Permanent, part-time contract, 0.6 FTE
Location: Home-based within UK
Hours: 22.2 hours per week, potentially worked flexibly
Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.
Deadline for applications: Noon, Tuesday 12 May 2026
Interviews: Online, 2 June 2026
To Apply
Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Aims and scope of the post
The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.
Responsibilities and tasks
Budgeting and forecasting
- Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
- Support budget forecasting for project tenders, ensuring due diligence and financial viability.
Reporting
- Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
- Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
- Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
- Complete statutory reporting to Companies House, the Charity Commission and HMRC.
- Submit the relevant reports to funders to ensure timely receipt of grant payments.
Financial management
- Process supplier invoices and carry out twice-monthly payment runs.
- Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
- Carry out credit control for overdue customer invoices.
- Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
- Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
- Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
- Respond to financial queries from customers, suppliers, funders and staff members.
- Manage grant receipts.
- Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
- Oversee the purchase ordering system.
Accounting
- Carry out monthly bank account and credit card reconciliations.
- Complete month-end procedures, including processing accruals, prepayments and depreciation.
- Maintain the fixed asset register and inventory list.
- Ensure accurate accounting for restricted and unrestricted funds.
- Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
- Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
- Act as the main point of contact to external auditors, providing all required information.
Risk management
- Lead on maintaining the organisation’s strategic risk register.
- Ensure adequate annual insurance.
- Regularly review the reserves policy to ensure that it meets the needs of the organisation.
- Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.
Line management
- This role does not line manage any staff
General responsibilities
- Following the principles of Collections Trust’s policies and procedures.
- Additional duties as may reasonably be required from time to time.
Line management
The Finance Manager reports directly to the Chief Executive.
Person specification
Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.
Please note that the Finance Manager will need to have the right to work in the UK.
Essential knowledge, skills and qualities
- A part-qualified accountant or equivalent knowledge gained through relevant experience.
- Three years’ experience in a similar role, ideally in the charity sector.
- Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
- Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
- An excellent eye for detail and consistency.
- Honesty and integrity.
- Enthusiasm, flexibility and proactive approach.
Desirable knowledge, skills and qualities
- A working knowledge of Xero or comparable accounting software.
- Familiarity with appropriate charity accounting practices (SORP regulations).
- Autonomy and ability to work effectively under own initiative.
- Strong verbal communications skills, able to convey financial information to a non-financial audience.
- Good organisational skills.
- Ability to work well within a team and manage others effectively.
- Commitment to ongoing personal and professional development.
- An understanding of relevant retail and/or consultancy operations.
The client requests no contact from agencies or media sales.
Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders.
We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation.
Main Responsibilities:
Strategy
- Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making.
- Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes.
- Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable.
- Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.
Data analysis and treatment
- Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data.
- Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful.
- Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors.
- Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels.
- Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity.
- Carry out accurate data entry when required, including into funder platforms and monitoring systems.
- Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats.
Impact reporting
- Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative.
- Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting.
- Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence.
- Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions.
- Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights.
Data Protection compliance
- Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures.
- Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant.
- Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues.
- Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
- Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls.
- Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business.
- Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning.
- Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements.
Administration and Legal compliance
- Maintain positive professional relationships with our participants, partners and stakeholders.
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.
- Be a committed champion for Artswork’s Anti-Discrimination Charter.
- Maintain and develop personal skills and knowledge through appropriate training.
- Perform own administrative duties.
Application Procedure
Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.
Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided.
We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.
Benefits:
We provide a range of benefits for employees including:
- Flexible working options
- Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year
- Access to the Sage Employee Benefits programme
- Stakeholder pension
- Additional wellbeing time, which allows you to take 25% of your hours back when you really need it
- Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments
- 3 paid volunteering days a year, including 1 dedicated to environmental activities
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
Accessibility and flexible working:
Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier.
Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles.
We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role.
Closing date and interviews:
Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website
Interviews:
Interviews will take place on Tuesday 23 June 2026 on Teams.
This will be a standard interview. Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.
We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post.
We empower young people to lead change through creativity – for themselves, their communities and the world.


