Business Support Officer Jobs

Cardiomyopathy UK is for anyone whose life is impacted by the heart muscle disease, cardiomyopathy. We work to save and improve the lives of people with the condition, and their loved ones, throughout the UK because we believe that everyone affected by cardiomyopathy should live a long and fulfilling life.

We bring together people with cardiomyopathy, their loved ones, medical experts, researchers, professional staff and other stakeholders to ensures we have the insight, lived experience, clinical knowledge and skills we need to make a real and lasting difference to people's lives.

We provide support and information so that nobody has to face cardiomyopathy alone. We fight for better access to treatment so more people get the help they need, we shape research so that it truly addresses the needs of our community and we raise awareness so more people seek help sooner and fewer people are at risk.

We are now seeking our next CEO to build on our strong position and enable us to do even more for our community. It is a great time to be joining the charity. We have a strategy in place, a strong reputation, and financial stability. Our new CEO will have the time they need to find their feet and work with staff, trustees and volunteers to develop plans and identify new ways in which we can support people affected by cardiomyopathy.

Our next CEO will be a strong leader, confident spokesperson, and powerful ambassador, who is able to develop successful partnerships and influence stakeholders to ensure the future growth and development of the charity. They will need to be commercially astute with proven expertise in driving financial sustainability and effective fundraising, and have the desire to foster a positive and caring culture.

Above all, our new CEO will share our passion for improving the lives of those living with cardiomyopathy and their families by making a positive difference. If you feel you have the passion, ambition, enthusiasm, and leadership skills we are looking for, I look forward to hearing from you.

Please download our Appointment Brief for more information and details on how to apply

Chief Executive – Providence House
Location: Battersea, London
Salary: £40,000 per annum + 5% pension contribution
Contract: Full-time, permanent

Are you a passionate and inspiring leader ready to shape the future of a thriving youth and community charity? Providence House, a Christian charity with over 60 years’ experience of serving the communities of Battersea, south London, is looking for an inspiring Chief Executive to lead its mission to empower local children, young people and families.

We’re looking for someone with:

• A personal Christian faith, aligned with our mission and values.
• Proven leadership experience in the charity or not-for-profit sector.
• A track record in strategic leadership, operational management and income generation.
• Exceptional relational and communication skills to collaborate with our team, Trustees, funders, partners and the wider community.

This is an opportunity to bring your vision, expertise and faith to a role where you’ll make a real  difference.

For the Job Application Pack, visit our website (google us). 

Do contact Ian Smith, Chair of Trustees for an informal chat about this role (his email is in the Job Application Pack.

Closing Date: 9.00am, Monday, 13th January 2025

Kent Community Foundation is looking for its next Chief Executive who will continue to drive the organisation forward. As a professional grant-maker, Kent Community Foundation has been finding, funding and supporting small charities and community groups across Kent and Medway for more than 23 years.

You will be ready to inspire our team of 18 people, our Board of Trustees and a network of philanthropic individuals, families and businesses in Kent and Medway. You’ll be a strong advocate for the voluntary sector, passionate about delivering better social outcomes in local communities and seek to build on the Foundation’s reputation as a leading funder. 

In this pivotal role, you will collaborate with the Board of Trustees to deliver Kent Community Foundation’s long-term strategy, budget, and business plan. The role involves building strong relationships with donors, funders, and stakeholders to expand our impact and income. You will ensure the organisation operates efficiently and achieves its ambitious goals. Additionally, you will monitor key indicators including financial health, while representing Kent Community Foundation at external events and in the media to enhance its reputation. 

The ideal candidate will have proven leadership and relationship-building skills, with experience in major donor fundraising, business development, or driving sales growth. Financial acumen, innovative thinking, and a passion for empowering communities are essential, alongside a commitment to Kent Community Foundation’s core values. 

Job Title: JOB SHARE/PART TIME, On-call Out-of-Hours Support Officer for a Safe House for ESEA Women

Duration: Fixed term until 31 March 2025

Location: London (must be able to travel to E1)

Working Hours: Part-time; maximum of 20 working hours per week (actual working hours; call out to work)

On-Call Hours: Weekdays: 5:30 pm to 9:30 am; Weekends: 5:30 pm on Friday to 9:30 am on Monday

Salary:

- On-call fixed rate weekdays: £50 per shift; Weekends: £200 per shift (This will be paid on top of the working hours payment.)

- Working rate: £15 per hour (minimum payment of 2 hours)

Reporting to: Safe House Project Manager

Job Purpose:

The On-call Out-of-Hours (OOH) Support Officer will provide vital support during evenings, weekends, and holidays to women survivors of domestic violence, particularly migrant women from East and Southeast Asian (ESEA) communities. This role is key to ensuring the safety and well-being of residents in the safe accommodation, providing immediate support in crisis situations, and maintaining the quality of care outside regular office hours.

Main Responsibilities:

 · Provide reassurance and immediate, out-of-hours support to the women residing in the safe accommodation, responding to crisis situations, emotional distress, and safety concerns.

· Work closely with the Safe Accommodation Project Manager and other team members to ensure seamless handover and continuity of care between regular and out-of-hours services.

· Maintain accurate and detailed records of all interactions and incidents that occur during OOH shifts, ensuring that all relevant information is communicated to the day team.

· Support the women in accessing emergency services, legal assistance, and other resources as needed during OOH hours.

· Ensure safeguarding practices are followed, reporting any concerns to the Safeguarding Lead promptly.

· Participate in regular team meetings and training sessions to stay informed about best practices, organisational policies, and updates related to the service.

· Collaborate with partner organisations, emergency services, and other relevant bodies to provide comprehensive support to the women during OOH hours.

· Perform other reasonable tasks as requested by the Safe Accommodation Project Manager, VAWG Programme Manager, or other senior staff.

Person Specification:

· Experience in providing support to women survivors of domestic violence, particularly in an out-of-hours or crisis response capacity

· Strong understanding of safeguarding practices and procedures, with experience handling sensitive and confidential information

· Excellent communication and interpersonal skills, with the ability to provide empathetic and non-judgmental support to individuals in distress

· Ability to work independently and make informed decisions in high-pressure situations.

· Familiarity with the challenges faced by migrant communities, particularly ESEA women, in accessing support services

· Experience in maintaining accurate records and reporting on service delivery.

· Has basic first-aid training

Skills and Experience: 

· Fluent in at least one East and Southeast Asian language

· Experience working in the charity sector or with migrant communities

· Experience in working with or within safe accommodation settings or emergency out-of- hours background

· Has a Valid DBS Certificate

· Has training in IDVA and safeguarding adults

Application Process:

Please submit your CV/Resume along with a cover letter (no more than two A4 pages) outlining why you’re interested in the role, and how you meet the skills and experience (please give examples) we’re looking for.

Please provide names for two references that can validate your experience in a role that has safeguarding responsibilities including their contact details, with one being your current or most recent employer. Note that any applications that are not supported by a cover letter that demonstrate the skills and experience we are looking for will not be shortlisted for interview.

This role requires applicants to demonstrate their right to work in the UK. All successful candidates will require an Enhanced Disclosure Barring Service (DBS) certificate as part of the clearance process before commencing the role.

The Mental Health Foundation is recruiting for a Project Officer (Mental Health Awareness Week) to support our Marketing and Communications Team.

Deadline: 9am on Monday 6th January 2025
Location: London OR Glasgow
Salary: Starting salary £31,350 (plus £3,285 London Weighting where applicable)
Hours: Full-time, 32 hours per week as part of our adjusted working week pilot (this may revert to 35 hours from July 2025)
Contract type: This is a fixed-term full-time role ending 31 May 2025

This exciting Project Officer role will support the planning, development and day-to-day delivery of the charity’s flagship annual campaign, Mental Health Awareness Week. Working with the Marketing and Communications Team, this role will assist the Campaign Leads and other colleagues with organisational and administrative duties, ensuring deadlines are met and work plans are keep up to date.

What does the role involve?

• Support the management of the campaign timeline, progress, and project documentation ensuring that campaign staff and others are aware of upcoming deadlines and activity.
• Schedule and attend project meetings with internal and external stakeholders, take comprehensive notes and share updates and actions.
• Respond to enquiries from stakeholders.
• Contribute to the management of partnerships and events.
• Create and maintain PowerPoint decks outlining campaign activity for partners and other stakeholders.

What skills, knowledge and experience are we looking for?

We are looking for a well organised individual with experience working in a fast-paced environment and managing competing deadlines.

• Project management or co-ordination experience
• Excellent written and verbal communication
• Strong interpersonal and teamworking skills
• Accuracy and attention to detail

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Apply via Website'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 9am on Monday 6th January 2025 and we are unable to accept late applications. Interviews are planned for 20th & 21st January 2025. There will be am assessment on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

Director of Business Development and Income

Location: Flexible, work from home
Contract: 12 months – to start in January 2025
Working Hours: 22.5 hours per week
Salary: £50,000 - £55,000 per annum pro rata

Key Responsibilities:

Corporate partnership strategy

- Develop and lead a strategic plan to build sustainable corporate partnerships, especially in the pharmaceutical and healthcare sectors. Focus on achieving ambitious financial targets through various income sources, including grants, sponsorships, and direct corporate funding.

Income target achievement

- Drive initiatives to meet or exceed income goals, adapting strategies based on performance insights to maximise revenue growth. Regularly monitor income metrics and report transparently on progress, challenges, and successes.

Relationship building

- Build and maintain strong relationships with key stakeholders in the corporate, pharmaceutical, healthcare, and biotech sectors. Ensure these partnerships align with our clients mission and income goals to foster mutually beneficial, long-term engagement.

Grant and proposal leadership

- Lead major funding applications and proposals, collaborating with internal teams and external bid writers to secure substantial grants and sponsorships. Ensure applications are aligned with income goals and present a compelling case for support.

Compliance and contract management

- Oversee compliance for all grant and sponsorship agreements, ensuring contractual obligations are met, funds are allocated accurately, and reporting is clear and accountable. Maintain high standards of transparency in partnership activities.

Revenue stream expansion & Engagement and Marketing

- Identify and assess new corporate revenue streams and innovative partnerships, particularly within pharmaceutical and healthcare sectors, to sustainably expand income generation and support organisational growth.
- Develop a focused external engagement and marketing strategy to effectively communicate our mission, value, and impact to potential corporate partners, particularly in pharma and healthcare. Enhance brand awareness and reputation through strategic outreach.

Candidate Profile

Ideal candidates will have proven experience in income generation within corporate and pharmaceutical partnerships, a strategic approach, and a record of exceeding financial goals. They should excel at building high-level relationships, driving results, and aligning efforts with their mission to maximise impact.

Essential Skills:

- Proven background in corporate income generation and business development, ideally within healthcare or pharmaceutical sectors, with a strong record of consistently meeting or exceeding income targets.
- Thorough understanding of the charity sector and income generation, including experience in securing, managing, and monitoring grants and corporate sponsorships.
- Strong financial skills, with experience in setting, monitoring, and achieving income targets.
- Excellent communication and negotiation skills, particularly with senior corporate stakeholders.

Personal Qualities:

- Entrepreneurial and proactive, with a forward-thinking approach to identifying and pursuing partnership opportunities.
- Results-oriented, with a strong commitment to achieving and exceeding income targets.
- Analytical and detail-oriented, with the ability to interpret complex information and report progress effectively to a range of audiences.

You may have experience of the following:, Senior Business Development Executive, Major fundraising, Fundraising officer, Grants Officer, Giving's fundraising Officer, Fundraising Manager, etc

REF-218 121

Chief Executive Officer

Are you a visionary leader passionate about empowering young people?

We are seeking a new CEO who shares our passion for the work we do and who can provide strategic leadership, and inspire staff, trustees, and stakeholders to achieve our ambitious goals.

Salary: £65k to 70k per annum

Location: Remote/Bristol - min 3 on-site days per month (with some travel across Bristol, South Gloucestershire and North Somerset)

Hours: Full-time

Contract: Permanent

 

Closing date: 10 January 2025

About Us

Off The Record (Bristol) isn’t just a charity providing mental health services, it’s a mental health movement mobilised to support, promote and defend the mental health, rights and social position of young people!

We support young people aged 11-25 in Bristol, South Gloucestershire and North Somerset.  Our beliefs, collectively developed across the organisation, underpin our work as a mental health social movement. At all times, Off The Record (Bristol) strives to give a choice and a voice to young people.

About the Role

Reporting to the Board of Trustees, you will ensure the charity is well-positioned to meet the needs of the young people we serve while maintaining financial sustainability and operational excellence.

We are very proud of the growth and increased impact we have achieved over recent years, but we know that our infrastructure hasn’t kept pace with the services we now offer.  We need to consolidate so that we can increase our impact and we are looking for a CEO who will lead us through this next stage and who will also relish the challenge. We seek an individual with passion, energy, and the ability to collaborate to springboard Off The Record (Bristol) upwards and onward for the next phase of its evolution.

Key responsibilities include:

· To provide Off The Record (Bristol) with an over-arching leadership and strategic focus.

· To develop the overall capacity and operational capability of the leadership team.

· To establish and manage key relationships, partnerships and contracts with various stakeholders across the voluntary and public sectors.

· To ensure and oversee a strategy for diverse and sustainable income generation that supports Off The Record (Bristol) strategic plan

· To ensure and oversee robust financial management of resources.

About You

We are looking for an experienced Senior Manager, with a good understanding of services for children and young people services and mental health, with effective internal and external communication and relationship building skills and of course, you must be aligned with our strong values base. This is an immensely rewarding role which would perfectly suit a person of vision, positivity and proven delivery.

This is an opportunity to lead a respected charity at an exciting time in its journey. You’ll work with a passionate team and a supportive board, making a tangible difference in the lives of young people in Bristol.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and ensure an equitable experience for all in society, and all of those who come through our doors at Off The Record (Bristol).

You will be asked to submit a CV and a cover letter. Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV.

· Preliminary interviews with Eastside People - Ongoing and in the week commencing 13th Jan

· First panel interview – week commencing 20th or 27th Jan

· Final assessment day – week commencing 27th Jan or 3rd Feb

You may also have experience in other areas such as CEO, Chief Executive Officer, Chief Exec.

We are looking for an organised, experienced, and proactive Fundraising Officer to drive income generation at ELR. This exciting new role will be key in securing essential capital and revenue funds to support all areas of our work, from restoring historic locomotives and repairing bridges and viaducts to supporting education projects in our Transport Museum and covering day-to-day operational costs.

In this role, you will raise the profile of fundraising across the organisation and work closely with colleagues, volunteers, and the Board to increase income from diverse sources, including trusts and foundations, individuals, corporations, and statutory bodies.

The ideal candidate will be an excellent communicator and a self-starter, eager to develop and lead new fundraising initiatives with a keen eye for detail. As an enthusiastic ambassador for our work, you will build our supporter base and clearly convey the impact of ELR to potential partners and stakeholders. You should have strong experience in building fundraising relationships, managing administration, and creating compelling content for various marketing channels (social media, website, crowdfunding, print, etc.).

This is a fantastic opportunity to shape the fundraising strategy for a leading North West visitor attraction and heritage site. With significant potential to explore new fundraising avenues, accelerate activity, and foster a visible culture of philanthropy, this role offers great scope for professional growth.

The position is initially for two years, with a review after 18 months and the potential to transition into a permanent, full-time role upon the successful achievement of key objectives.

There are four criteria that will disqualify applicants, so please only apply if you meet all of the following requirements:

1. At least three years of fundraising experience.
2. Experience securing funding from various sources, including trusts, foundations, corporations, individuals, and government bodies.
3. Experience providing excellent stewardship and relationship management with supporters.
4. Experience conducting prospect research to identify potential supporters.

The closing date for receipt of applications is Monday 6th January at 12:00.

Remuneration package:

Salary range: £27,000 - £30,000, depending on experience.

• Free travel on East Lancashire Light Railway services
• Rail Staff Travel Scheme, which allows discounted travel on the UK National Rail Network
• Company pension scheme
• Group Life Insurance inc. death in service benefit
• Employee Assistance Programme including BUPA Healthy Minds & Help@Hand app

A full-time office based role but hybrid and flexible working is available to this post.

Job Opportunity: Chief Executive – Home-Start Stroud and Gloucester

Office based (Stonehouse GL10) but some hybrid working

Salary- £40,221 to £43,421 (pro-rata if appropriate) depending on experience

Permanent role - 30 - 37.5 hours (to be discussed at interview stage), over a minimum of 4 days per week

Are you a compassionate, experienced leader with a passion for supporting families?

Home-Start Stroud and Gloucester is looking for a Chief Executive to lead our team and guide our work supporting local families through the challenges of early parenthood. This is an exciting and rewarding opportunity to shape the future of our charity, working closely with our dedicated staff, volunteers, and Board of Trustees to bring our vision to life.

About the Role

As Chief Executive, you’ll be responsible for the day-to-day operations of the charity, ensuring we continue to provide high-quality services to families in need. While the Trustees set the strategic direction, you’ll collaborate with them to turn their plans into action. You’ll manage resources, oversee operations, lead a fantastic team, and represent Home-Start to key supporters and partners in the community. We’re looking for someone who has strong analytical abilities to evaluate service delivery and impact, along with a proven track record in securing and managing funding. You will also need to have excellent team management skills, inspiring and supporting our staff and volunteers to achieve their best.

Key Responsibilities

• Lead and oversee the charity’s day-to-day operations, ensuring our services have a meaningful impact on local families
• Work closely with our Board of Trustees to implement the charity’s strategic goals
• Analyse service delivery, identify opportunities for improvement, and track impact to ensure we’re meeting the needs of families
• Inspire, support, and manage a talented team of staff and volunteers, fostering a positive and effective working environment
• Ensure the charity’s financial sustainability by managing resources effectively and generating sustainable income
• Build and nurture relationships with key stakeholders, funders, and the local community to ensure long-term support
• Lead fundraising efforts, including securing new funding streams, and ensuring efficient use of resources to maximize impact

About You

We’re looking for an experienced leader who is passionate about making a positive difference in the community. You will have:
• Senior leadership experience, ideally in the charity, social care, or voluntary sector
• Strong analytical skills with the ability to evaluate and improve service delivery
• Extensive experience in fundraising, with a proven track record in securing and managing funding
• Excellent team management skills, with the ability to inspire and lead staff and volunteers
• The ability to work collaboratively with a Board of Trustees to deliver on strategy
• Strong operational and financial management experience
• Excellent communication skills and the ability to inspire and engage stakeholders
• A deep commitment to supporting families and communities, with a shared passion for our mission

We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity. We strive to create an inclusive environment where everyone feels valued and respected. We are also fully committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

Closing date for applications: 13/01/25

We’d love to hear from you! Join us and be part of a team dedicated to making a real difference in the lives of local families. Together, we can help create a brighter future for those who need it most.

Senior Finance Business Partner
Permanent, Full-time
£65,000 - £70,000
Hybrid working 3 days in office
Location: Central London

My client is a world-renowned organisation at the very heart of London’s arts sector. They enrich the lives of audiences across the UK, pushing the boundaries of music, dance and theatre production.

As part of the organisation’s ongoing growth plans, they are currently in the process of expanding the commercial arm of their business and explore new avenues for revenue. This has led to a need to recruit a senior finance business partner in support of this ambitious plan. 

As the senior finance business partner you will work closely with the Commercial Director, providing financial insight and influence to new initiatives.

Key responsibilities:

• Work closely with the senior leadership to strategize on income opportunities, analyse value for money and return on investment in relation to partnerships and advise key stakeholders accordingly
• Develop strong working relationships with key stakeholders and work in partnership with other teams providing data and analysis relevant to the business strategy.
• Use data from various data sources to understand historic trends and use this information to create financial models and presentations to inform budget decisions.
• Undertake monthly reviews with budget holders to review income and direct costs  and feedback to key stakeholders where necessary.
• Create income and cost Key Performance Indicators and research other organisations to measure performance.
• Provide timely and accurate monthly management accounts including income and expenditure, balance sheet reconciliations and Key Performance Indicators.
• Prepare budgets according to timelines in discussion with the team and Chief Financial Officer.
• Prepare monthly rolling forecasts of income and expenditure, working closely with other members of the Team,

The successful candidate will be a fully qualified accountant with a desire to drive change in an organisation, influencing senior stakeholders at multiple levels. Additional skills include highly developed interpersonal and communication skills with the ability to liaise and work across different teams.

My client is fully open to sector experience and committed to delivering a first-class training and induction programme. As such we welcome candidates from industry, charity or practice backgrounds.

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation management (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. 

The Operations Officer role offers a fantastic opportunity for the right candidate to advance while helping scale-up the organisation’s operations.

Joining a growing team, the Operations Officer will work closely with the Chief Operations Officer (COO) and the Executive Support Manager to support and improve the finance and operations of the charity. This role will be suitable for an operations generalist as it will involve a variety of projects and tasks spanning finance, HR, IT, operations and governance, including administrative support to help the rest of the team deliver its work. We are looking for someone dynamic, with a keen desire to help the COO improve and streamline processes across the organisation as it grows. Specific responsibilities will include, but are not limited to: 

• Working on a variety of operational projects such as ensuring compliance with GDPR regulations and improving our cyber security; 

• Maintaining and improving operational procedures, with an eye to using new software solutions where suitable; 

• Supporting financial administration by liaising with the external finance provider; 

• Managing payments, payroll, expenses, and processing supplier invoices and credit card reconciliations; 

• Assisting in the completion of the charity’s annual report, and other management and donor reporting;

• Supporting the day-to-day human resources and recruitment process for new roles; 

• Helping improve our hiring processes and HR recording keeping; 

• Managing the induction processes for new joiners including oversight of employee contracts and offer letters; 

• Maintaining the staff handbook and relevant HR processes and procedures; 

• Being the contact point with the charity’s outsourced IT provider; 

• Conducting routine administrative and documentation duties such as managing charity correspondence; 

• Maintaining systems for the retention, protection, retrieval, transfer and disposal of documents and records; 

• Managing the charity’s email inboxes, answering/forwarding/filing/deleting as applicable; 

• Maintaining regulatory filings and other compliance matters with HMRC, Companies House, the Charity Commission, etc.; 

• Liaising with the Board for administrative purposes, supporting the Executive Support Manager where appropriate; 

• Liaising with insurance providers to maintain adequate business insurance;

• Arranging travel for staff and other participants as required, including reimbursements; 

• Providing other administrative support, as necessary, to support staff. 

Vacancy Reference Number:

CO/CEOO/UK-R1

Position Title:

Compliance Officer

Reports to:

CEO

Department:

CEO's Office

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£30,000 - £35,000.00 per annum (commensurate with experience)

Terms of Employment:

24-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 29th December 2024

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

This is a new role, providing an opportunity to develop and evolve it. As Compliance Officer, you will be the Charity’s lead and expert on compliance with its external regulatory requirements and internal policies. Specifically, you will be responsible for managing and assuring compliance with legislative and regulatory requirements, including UK charity law, financial regulations, GDPR, safeguarding, and anti-money laundering regulations.

You will report directly to the CEO and provide advice and assistance to the Senior Management Team, as well as personnel across the Charity. The role focuses on advising, assisting, and supporting others while maintaining the authority and independence to ensure compliance.

Main Responsibilities:

• Develop and maintain a robust compliance programme that ensures adherence to internal and external policies, legal and regulatory requirements, and sector best practices.
• Work with various departments to maintain and implement compliance assurance across the Charity, ensuring that appropriate and reasonable measures are in place in line with legislative changes and sector best practices.
• Conduct regular audits, compliance reviews, and spot checks to identify risks, evaluate controls, and manage compliance risks, including investigations and reporting findings.
• Act as the main point of contact for external regulators, auditors, and clients, including the Charity Commission and the Fundraising Regulator.
• Manage the process of periodic audits as per the compliance framework, identifying actions for remediation and developing action plans to address risks.
• Ensure that policies and processes comply with all relevant legislation and regulations. Keep up-to-date with any legal and regulatory changes affecting the Charity's activities and provide advice and interpretation to Senior Management and relevant staff.
• Maintain and update the compliance register, tracking action points and following up on identified risks.
• Provide compliance training sessions to staff members, ensuring they understand how compliance relates to their roles and responsibilities.
• Prepare and present detailed compliance reports to senior management, the Finance and Audit Committee, and the Board of Trustees (BoT), highlighting key risks, issues, and recommendations for improvement.
• Foster a culture of ethical conduct and compliance within the organisation by promoting best practices.
• Be prepared to assist with additional tasks as required and modify the role as it develops.
• Inform management about charity laws changes. 
• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
• To undertake any reasonable responsibilities as required by line manager.
• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods

Work Context

· The post is based in Nottingham and will involve regular travel to overseas partner offices.

· The role requires adaptability to changing priorities, understanding the compliance needs of all parts of the Charity, and ensuring compliance assurance is met across the organisation.

Additional Responsibilities

• Attend in-house and external training courses, as agreed with the line manager.
• Practise and comply with all current policies and procedures, including GDPR.
• Undertake any reasonable tasks from time to time at the request of the line manager.

Autonomy and Decision Making

· The post holder will be responsible for their workload and outputs, working closely with the CEO. They must retain sufficient independence to report on compliance truthfully.

· The post holder must be able to work autonomously, displaying initiative, flexible thinking, and self-motivation. They must understand the Charity’s business model and ensure all related compliance areas are managed effectively.

Communications

The post holder will regularly engage with people across the organisation, including front-line operations staff, HQ staff, the Senior Management Team, and the CEO.

This Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualification:

Graduate, preferably in Project Management, Finance, or Business and Management, ideally with certifications in PRINCE 2, charity governance and compliance. Ideal candidate should have at least 4 years of relevant experience in the third sector.

Essential:

• Right to work in the UK
• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
• Good working knowledge of working in compliance.
• Knowledge of cyber security risks and other information security standards.
• Understanding data protection law, regulation and principles, audit and compliance to internal and regulatory standards.
• Experience liaising with external regulatory authorities.
• Proven ability to communicate complex ideas in simple, effective language.

Desirable

• Knowledge of charity sector.
• Fundraising / Governance/ Regulatory Charity Law and compliance.
• Experience in similar type of roles
• Experience in cross-functional roles.
• Experience leading cross-functional teams.

Deadline for applications is 29th December 2024 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. The Foundation provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, protects women and girls from gender-based violence, enhances education for refugees, and offers mental health support to individuals affected by conflict-induced displacement. As recipients of ongoing multi-million-dollar grants, we are at an exciting juncture and are seeking an experienced and driven Business Development Lead with a solid track record in personally securing 6 – 7 figure grants from new donors, whether government, institutional, INGOs, and/or large trusts and foundations, to join our team. This role is on track to Chief Operating Officer (COO), contingent on exceptional performance and results.

The successful candidate will be able to demonstrate a proven ability to:

• Conduct prospect research to identify and qualify high-quality new donor leads for MDF and proactively track and respond to large funding opportunities and RFPs, helping us continuously build and enhance our prospect pipeline.
• Carry out detailed research and mappings to identify existing links with potential donors, whether through our leadership, Board, donors, etc., and recommend pathways to relationship building.
• Lead and manage the full proposal development process - from identification of the funding opportunity and detailed review of eligibility/suitability to assess our likelihood of success, through to creating buy-in around responsibilities and timelines, motivating and organizing internal stakeholders, guiding players through every step in the proposal process, gathering inputs from technical leads, working with finance teams on budget development, creating supplementary materials, to rolling up your sleeves and writing the proposal and supporting documents as required (Theories of Change, Risk Matrices, Log Frames, etc.).
• Deliver significant funding from new donors (candidates will be expected to show evidence of winning funding of a minimum of 6 figures).
• Create high-quality fundraising materials tailored to the needs of specific donor audiences (e.g., concept notes, slide decks, etc.)

About You
You have a deep passion for using your skills in leveraging funding to make the world a better, more equitable place, and an ability to balance big picture, strategic thinking, and design with getting tangible activities operationalized. Specifically:

• You are an exceptional writer, with an ability to produce compelling proposals tailored to the specific needs and interests of different donors. These might be technical, institutional bids requiring ToCs, logframes, etc., ‘Big Bet’ pitches relying on powerful storytelling, or applications to large foundations.
• Sitting within a growing team, you are nonetheless comfortable working autonomously (with the role being majority remote) while building the connections needed across our global team to get the information you need to raise funds for MDF.
• You are comfortable working in an organization that is fast-paced and experiencing significant growth. You show flexibility and resilience as structures, processes, and ways of working evolve.
• You are confident in managing competing priorities while meeting both internal and external deadlines and flexible enough to juggle your work where opportunities come in at the last minute.
• You are an excellent communicator, able to effectively tell our story and market our offerings in a compelling way, engaging partners and donors, and inspiring them to support MDF.

Experience and Eligibility Criteria

• Minimum 5 years’ experience in a fundraising role(s), with a preference for experience in institutional, trust/foundation, and/or Big Bet philanthropy, and evidence of personal track record in bringing in new funding.
• Experience working for an international development NGO is desirable, particularly in the space of Nutrition, Maternal and Infant Health, SGBV, and/or women and girls’ rights more broadly.
• Willingness to join the team in the local office ideally one day per week and for occasional international travel (1-2 weeks per year).

About Mary Dinah Foundation
Mary Dinah Foundation (“MDF”) is the largest NGO in the world preventing malnutrition in local communities through the distribution of specialized nutritious foods. Its Zero Hunger Program is a full-spectrum health and nutrition intervention that provides emergency food relief and water sanitation, improves access to healthcare for infants and pregnant women, scales up refugee education programs, and protects women and girls from gender-based violence. MDF operates across Nigeria, Cameroon, Chad, Ghana, Liberia, USA, and the UK. Globally, our team consists of 200+ enthusiastic, international colleagues.

The Foundation is committed to creating global change through local impact, with 85% of its team members coming from the communities where they work. MDF brings a comprehensive approach to every challenge, addressing problems from multiple angles. Furthermore, we go beyond emergency aid, partnering with local governments, forward-thinking corporations, social entrepreneurs, and people living in fragile communities to develop bold solutions that make lasting change possible.

The Rewards
At MDF, we believe in being open, especially when it comes to salaries. The gross salary brackets for this position are £40,000 - £60,000/year in the UK. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your competitive salary, we offer:

• Opportunities for growth within the organization.
• A chance to shape our work, leaving your mark as we grow and refine how we operate.
• A flexible and empowering environment that promotes independence and autonomy, enabling you to excel on a global stage.

Additional Information

• MDF is dedicated to building an inclusive workforce where diversity is valued and promoted.
• We are an Equal Opportunity Employer (EOE), where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, disability, or protected veteran status.
• This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
• This document is intended to outline the main duties of the job and does not constitute a contract of employment. Management reserves the right to review and revise this document at any time.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the 5 positions for ‘Supporter Relations Assistant’ on a 3 months fixed term basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload.
• Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place early to mid-January 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer