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Lead with compassion. Deliver excellence in dementia care.

Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.

The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.

Key responsibilities:

• Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
• Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
• Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
• Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).

About you

We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.

You will bring:

• A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
• Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
• Proven experience leading staff and volunteers in a care or community setting.
• Confidence in assessment, person‑centred care planning, risk management and record keeping.
• Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
• A genuine commitment to equality, dignity, inclusion and person‑centred practice.

Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.

Why work with us?

At Age UK Enfield, we are proud to be:

• Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
• Supportive: we invest in our staff and believe strong leadership creates great care.
• Purpose driven: every role contributes directly to improving the lives of older people in our community.

If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.

Closing date for applications: 3rd May 2026

Interviews will take place on 13th and 14th May 2026.

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

MAIN PURPOSE OF JOB: To provide excellent managerial support to the Community Service Support department and lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the team carry out accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our client’s needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure. This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence

MAIN DUTIES AND RESPONSIBILITIES:

I) Responsible for managing and motivating the Community Service Support team to include delegation of tasks.

II) To control and expedite escalation cases as well as manage relationships with owners and their families.

III) To communicate effectively with team members, provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.

IV) To monitor performance and capability of the team as individuals and also as part of a team, carry out 1:1 meetings and suitable and productive Performance Management meetings annually. You will also be responsible for any staff welfare or disciplinary procedures that arise, within the team.

V) Deporting and analysis of data.

VI) To oversee applications and interviews for any new team members VII) To consider training needs as and when required to help develop employees skill set and ability to perform their roll as effectively as possible.

VIII) To help answer all incoming calls and general queries relating to community service support for our clients.

IX) Throughout the course of your work to ensure you record your responses on each individual case on our database.

 X) Ensure responses to both incoming and outgoing department letters are updated on each case, to ensure a prompt reply and timely referral where necessary.

XI) Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.

XII) To handle telephone inquiries and relay messages where appropriate.

XIII) To demonstrate a proactive, positive and flexible attitude to all our clients.

XIV) To have flexibility to work additional hours for holiday and sickness cover when directed.

XV) To liaise with all other staff of the Trust in a flexible manner.

XVI) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust

About Spear Bristol North West

Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.

St Andrew’s Avonmouth 

St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.

You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity.​ You are welcome to reach out to the Spear recruitment team to discuss this further before applying.

Key Information:

• Salary: £25,000 FTE
• Part-time, 3 days a week - Tuesday to Thursday
• 25 days annual leave plus bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 22nd April 2026

Informal Call

Assessment and Interview Day: 28th April 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values of Spear and St Andrew’s Avonmouth.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face, particularly in group facilitation.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

About Spear Stockton

Spear Stockton is a partnership between Spear and Stockton Parish Church!

Stockton Parish Church 
Stockton Parish Church (SPC) is an Anglican Church in the Diocese of Durham located in the centre of Stockton on Tees. Using Church Urban Fund information, the parish is the 30th most deprived parish in the country. Their mission at SPC is: ‘for everyone to know who they are, whose they are, and the difference they are called to make in the world around them’. 

As part of this vision, SPC is committed to the long-term transformation of Stockton, seeking the peace and prosperity of the town for generations to come. This is expressed through a number of initiatives and partnerships, including the development of the Spear Centre. Spear Stockton forms part of this wider strategy, supporting young people into work and education as a key contribution to the flourishing of the local community.

Key Information:

• Salary: from £24,598 - £26,458 FTE
• Part-time, 3 days a week - Tuesday to Thursday
• 25 days annual leave pro rata, including bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 28th April 2026

Informal Call

Short Administration Task

Assessment and Interview Day: 5th May 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process please let us know.

Person Specification

• Passionate and committed to the vision, values, and purpose of SPC and Spear.
• Self aware and teachable with the ability to accept feedback and change working 
  practices as a result.
• Experience of managing responsibilities independently, including prioritising workload and using initiative.
• Experience of building positive relationships and supporting individuals to make progress towards goals. 
• Good organisational skills with the ability to operate as a team member.
• Strong communication including written and verbal communication.
• Friendly, with the ability to build positive relationships and relate well to people from a range of backgrounds.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

About Spear Bristol North West

Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.

St Andrew’s Avonmouth 

St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.

You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity.​ You are welcome to reach out to the Spear recruitment team to discuss this further before applying.

Key Information:

• Salary: £31,000 FTE
• Part-time, 4 days a week - Monday to Thursday
• 25 days annual leave plus bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 22nd April 2026

Informal Call

Assessment and Interview Day: 28th April 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values of Spear and St Andrew’s Avonmouth. A commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice, especially supporting young people in employment or education
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!

The Tenovus Macmillan Welfare Benefits Administrator Role 

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis and a recruiting Administrators.

With your expert admin skills and experience you’ll be able to apply them within the cancer community at a crucial time for these individuals as an Administrator in this Service and join us for a 3 year Fixed Term contract.

We’ve full time hours available (35 per week) and are open to part time working or job share opportunities for the right candidates.

Cardiff Head Office working a minimum of one day a week is required. We support flexibility and home and hybrid working options supported with Head Office working welcomed.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits Administrator Role Details

An important and meaningful office admin role keeping the wheels turning for this Advice service when it comes to all thing’s admin, processes and procedures.  It’s not just any admin role doing data entry and computer work but very customer focused too and involving phone work. It’s a varied, busy and meaningful admin job so is something you may relish if you match our values, can work in a busy office team environment and have the admin skills to be a top performer.

What’s key is our service user customer experience is slick, professional and personable and our Advice service have the important admin support required.

You’ll have an instant impact as you represent the Advice service often being the person that takes the first call, referral or enquiry into the service from someone affected by cancer. This may be from a cancer medical professional or someone going through cancer personally at any point from diagnosis. This means our administrators are professional people, they get the important information right from the outset and handle sensitive calls and communication with care and understanding showing resilience and reliability.  

You’ll work in an organised way on IT systems and capture information on spreadsheets, scanning forms, inputting data, sending forms and calling our cancer service users with updates and collecting key information from them. It means as a first point of contact, you’re an independent and sensible thinker who has focus and confidence and can adapt to the type of work needed.

It’s a busy, involved and varied role where you’ll work as part of a team, responding to the workload and keeping focus on shared goals and adapting to priorities.

The role requires a minimum weekly attendance at our Cardiff Head office where you’ll work closely with team members, meet and greet visitors, handle post, receive and make calls and perform admin duties.  Whilst you can have an option to work from home a lot it’s important you can commute to Cardiff regularly each week with a higher concentration of office time during your induction and probation period for training and team interaction days.

The Tenovus Macmillan Welfare Benefits Administrator Role Fit

We’re looking for a team player who’s conscientious and takes pride and care in their work. You can comfortably manage a busy workload and change direction when it’s needed whilst remaining calm and able to think independently.

You’re someone who’s spot on in the details, good on computers, has a great phone manner and can glean key information and tailor your communication style. You’ve got common sense and have a logical approach without being phased by tricky things and bounce back well when things are challenging. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day and keeping focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Administrator Role Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• Great customer service capabilities -you treat everyone respectfully, are willing to go the extra mile and help others and you welcome feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for a DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

About Spear Stockton

Spear Stockton is a partnership between Spear and Stockton Parish Church!

Stockton Parish Church 
Stockton Parish Church (SPC) is an Anglican Church in the Diocese of Durham located in the centre of Stockton on Tees. Using Church Urban Fund information, the parish is the 30th most deprived parish in the country. Their mission at SPC is: ‘for everyone to know who they are, whose they are, and the difference they are called to make in the world around them’. 

As part of this vision, SPC is committed to the long-term transformation of Stockton, seeking the peace and prosperity of the town for generations to come. This is expressed through a number of initiatives and partnerships, including the development of the Spear Centre. Spear Stockton forms part of this wider strategy, supporting young people into work and education as a key contribution to the flourishing of the local community.

Key Information:

• Salary: from £27,088 - £31,691 FTE
• Part-time, 4 days a week - Monday to Thursday
• 25 days annual leave pro rata, including bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 28th April 2026

Informal Call

Short Administration Task

Assessment and Interview Day: 5th May 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process please let us know.

Person Specification

• Passionate and committed to the vision, values, and purpose of SPC and Spear.
• Self aware and teachable with the ability to accept feedback and change working 
  practices as a result.
• Experience in leading, motivating and developing others, including line management or informal leadership experience.
• Experience of managing a varied workload independently, using initiative to solve problems and prioritise effectively.
• Strong organisational skills, with the ability to manage workload, prioritise effectively and deliver outcomes against targets.
• Strong communication including written and verbal communication.
• Friendly, with the ability to build positive relationships and relate well to young people from a range of backgrounds.

We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.

The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.

Age UK is hiring Customer Advisers to join our National Advice Line!

We are still in a cost-of-living crisis and changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.

Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.

If you are passionate about helping others while providing an excellent customer service, this may be the role for you.

This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least one day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Last date for applications Tuesday 14^th April 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

In your Supporting Statement, please include examples of how you meet the Must Have criteria below.

Experience

• Experience of computer-based systems, applications, and keyboard skills. A, I, T
• Experience of working to set time scales. A, I

Skills and Knowledge

• Ability to communicate with a wide range of people in a professional manner. I
• Ability to deal with difficult and distressed callers calmly and politely. I
• Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
• Commitment to customer care and equal opportunities. A, I
• Good numeracy and literacy skills. A, T
• Accurate data entry skills. A, T
• Excellent communication skills including a confident telephone manner. I

Personal attributes

• Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
• Flexible approach to hours of work. I
  

Great to haves:

• Experience of working in a contact centre or call centre environment. A, I
• Experience of providing information and signposting on a broad range of subjects. A, I
• Knowledge of issues which affect older people. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Are you ready to make a difference where it matters?

Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.

This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.

Network Youth Church Leader

(Solway, Cumbria)

‘Discovering life in all its fullness’

 Can you model excellence in Christian Youthwork?

Can you equip and resource church leaders to develop their own vibrant Christian Youth Ministries?

Can you inspire and train volunteers?

If so… we are seeking a Leader for Solway Network Youth Church, Cumbria.

Solway NYC is a thriving suite of Christian youth projects that run throughout the Solway Deanery.

You will:

· Inspire and empower young people to explore faith and come to know Jesus in creative and relevant ways.

· Build on the excellent relationships that Solway NYC has with local schools, churches, and communities to connect with 11–18-year-olds.

· Lead and equip local church leaders to develop their own vibrant Youth Ministries.

· Recruit and train volunteers in mission, to create a dynamic network of sustainable projects.

· Be part of a dynamic and aspirational team.

If you believe that God may be calling you into Christian Youth Ministry, we would like to hear from you.

Please visit the Diocese of Carlisel website for further information

This role is based in Solway, Cumbria.

Salary: £31,795 plus 15% employers pension contribution for qualified Youth Leaders.

Archdeacons are called to share in the mission of the church, exercising their ministry in close collaboration with the Bishop. They play a significant role in the recruitment, oversight, support, discipline, and pastoral care of the clergy. They also play a key role in strategic planning, managing conflict, encouraging stewardship and responding to safeguarding issues, alongside exercising their legal responsibilities.

The Archdeacons’ PA will need to have a high level of hospitality, a friendly and engaging telephone manner, and excellent people skills. The PA manages many interactions with clergy and parishes and is often the first port of call with the wider Diocese.

With a close eye for detail they provide administrative support to the archdeacons, managing their diaries, project managing events, ensuring processes work effectively, writing or acting on their behalf, and providing the information and support they need to carry out their work effectively and in a timely manner. 

They need to take the initiative and be proactive in finding creative solutions to a range of issues. An ability to prioritise will be essential.

The ability to take initiative and be proactive is a key skill for an archdeacons' PA, as is flexibility, as the workflow is not always consistent, and the two archdeacons at different times have different demands. The PA is part of the Kingston Area Team, consisting of the Bishop of Kingston, his Chaplain, the two Archdeacons, and the two PAs and so must be an exceptional team player.

 While experience of church life - particularly in the Church of England - would be an advantage, the ability to learn and be empathetic are the key strengths the PA needs.

The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.

The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.

The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.

If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply.  We are open to considering compressed hours where needed.