Are you an excellent listener with a calm and responsive approach?

We are looking for an individual experienced in social care who has excellent customer care skills and a positive and confident communication style. You will need to be able to deal with issues that arise in a calm manner, offering appropriate support and advice to those who call. You will also require good IT and administration skills including Microsoft Word and Excel. The individual needs to be flexible on the days they work to ensure the rota is covered.

Senior responsibilities: - This role is ideal for those individuals who are looking to progress into management whilst working within a very experienced and established team.

You will also be expected to carry out routine administration tasks such as preparing personnel files for CQC inspections, recording & managing incident reports and collating & organising timesheets.

Terms of the role

Hours are on a waking night basis, shifts are from 7.45pm till 08:15am.

Due to the nature of this role, the post is not suitable for individuals with commitments during the day which may affect their ability to perform a waking night shift.

The Out of Hours Service

Creative Support’s Out of Hours service, based at our Head Office in Stockport Town Centre, provides essential support to staff, service users and third parties outside of normal office hours every day including Christmas Day.

The OOH Service offers expert internal advice as a telephone service, run each night by a qualified and trained social care advisor and a trained administrator. The core purpose of the service is to respond to serious issues and incidents that arise within the organisations services nationally.

What We Offer

This is a perfect opportunity for those who are seeking to progress in the health and social care sector. We will support your continuous development by offering training and support. You may also have the opportunity to get involved in other aspects of quality within Creative Support such as assisting with key pieces of quality work.

Call and Care Manager

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager or would like to work towards being a register manager, looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager or someone who would like to work towards being a CQC Manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm 27th October, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

An opportunity has arisen for a skilled, dynamic, and inspiring communications and marketing manager to join the Parent-Infant Foundation. 

We are an expanding organisation, supporting the growth and quality of parent-infant relationship teams across the UK through local support and national policy change. In the last year we have launched our new brand and website, had a successful Infant Mental Health Awareness Week and national conference, and seen continued growth on our social media channels. We want to do more, better and with increased impact to achieve our mission, so that all babies and their carers needing relationship support can access it.

You will want to build on our recent successes and newly created communications strategy to share the value and work of parent-infant teams and why they are needed.  Working with our small staff team, the network of parent-infant relationship teams across the UK, and families having received their support, we want you to further increase our brand awareness and help us lead change in the field of infant mental health with our predominantly professional audiences. 

We are looking for a talented and experienced individual who can raise our profile and deepen our engagement with the first 1001 days sector, our network, and policymakers at local and national levels. As well as being confident and competent in delivering creative and engaging content across digital platforms, you must also be well versed in preparing compelling stories and content, bringing to life our work, and that of parent-infant teams. You will bring experience in digital communications and marketing especially with professional audiences; use and analytics of social media platforms; competency with Wordpress; experience of working with beneficiaries, alongside strong planning and ability to work across a team.

This role provides an opportunity to further develop and build the communications function within a small organisation and combines both strategic leadership and direct delivery. It is predominately home-based, with flexibility in hours, making it perfect for an established communications professional who is looking for a flexible role that still provides plenty of challenge and opportunity. We are interested in hearing from passionate, curious people across cultures, genders, ethnicities, and lifestyles to help us reach all communities.

For more details please see the Job Description and Person Specification document.

Closing date is 10am on Monday October 5th 2020.

Please submit a maximum two-page CV alongside covering letter (no more than two pages in length) as an application outlining your experience with relevant examples to show how you meet the skills we are seeking.  Please provide both documents as pdf files.  

Please tell us if there are any reasonable adjustments we can make to assist you in your application.

Interviews will be taking place virtually, using a video calling app (Zoom). If access to technology/WIFI is difficult for you, please get in touch with us so we can assist in making suitable arrangements. 

Stage one interview dates: October 13th and 14th.

Stage two interview date: October 20th.

Job Title: Communications Manager

Pay: £32-37,000

Location: Islington, London

Contract Duration: Permanent

Reporting Line: Role will report to Director of External Engagement

About 5Rights Foundation

One billion children are online and account for one third of all users globally. 5Rights Foundation exists to build the digital world that young people deserve, allowing them to live and work online creatively, knowledgably, and fearlessly.

We are a policy-driven organisation, which aims to realise ambitious, systems-level change. As such, we advocate for enforceable regulation and international agreements that allow children and young people to thrive online. We develop standards and protocols with engineers and policy colleagues around the world to help businesses reshape and redesign their digital services with children and young people in mind. We publish and lead across our policy areas to formulate new thinking and solutions to address the challenges posed by the digital world, enabling it to cater for children and young people by design and default. Our focus is strongly oriented towards achieving real-world change, though shaping legislation, regulatory frameworks, and industry best practice.

We are looking for a dynamic communications manager to deliver and manage our public messaging and communications including our press relations, website and social media. You will be a confident, able communicator and a skilled writer, with a clear commitment to the missions and values of the Foundation.

We believe that our staff are our most valuable asset and we are committed to attracting and retaining diverse, exceptional talent. We are a small team and work collaboratively, flexibly and with respect for others.

Key Responsibilities

• Growing our media presence and act as first point of contact for all media relations, ensuring that we respond in a timely and appropriate manner to opportunities and proactively building and owning relationships with the press to achieve our mission.

• Drafting of all press releases, quotes and OpEds, and preparing spokespeople for media appearances.

• Supporting the Chair and senior team in delivery of the external engagement strategy and plan.

• Managing and delivering public and private events such as roundtables, media launches and seminars.

• Oversee public website and directly manage our social media presence, ensuring that our interventions support the Foundation’s mission.

• Contribute to all communication needs of the Foundation’s mission and individual projects.

• Support the External Affairs Director in managing key stakeholders and contacts.

• Overseeing publication of key reports, microsites and other external comms products.

Person Specification

Essential skills and attributes

• Experienced and confident press relations manager.

• Excellent engaging writing style with a high attention to accuracy and ability to reflect nuanced policy calls.

• Experience of delivering events such as roundtables, report launches and briefings.

• Creative and innovative thinker in developing communications opportunities.

• Independent worker with the ability to balance and prioritise competing tasks.

• Enjoys working to exacting standards to maintain the quality of our output.

• A commitment to our values and mission. 

Desirable skills and attributes

• Experience of growing an organisation’s media presence.

• Professional experience of social media function and innovative ways to extend our reach.

• Experience working with designers and web developers to deliver projects to time and budget.

• An understanding of the issues relevant to one or more areas of our work.

• Experience of collaborating effectively and creatively with a wide range of partners.

• Experience of managing projects and teams from conception to completion.

• Understanding of the particular dynamics of working in a small organisation.

To apply for this role, please click 'Apply' to send your CV with covering letter outlining why you are interested in the role. Please ensure you include a covering letter as the information is essential for your application. 

Hopscotch Homecare is a  small but busy domiciliary care agency, part of the Hopscotch Charity based in Camden Town.  We are seeking a Fieldcare Supervisor to join our team, and work towards achieving the highest possible standards of care in the community, in compliance with CQC regulations. The role involves quality checks, risk assessments and care planning as well as monitoring, training and supporting our team of Care Workers. Previous experience in a similar role would be desirable. 

We provide a range of social care support for adults who are over 55 years old or those who have physical and learning difficulties.  Our aim is to support our service users to stay as independent as possible in their homes, by providing a personalised service to meet their needs.

The Fieldcare Supervisor will be responsible for the efficient running of the service and making sure that all care plans are delivered accurately at all times.  They will also be required to share responsibility for an emergency on-call service. The majority of their time will be spent in the field. They will also be required to share responsibility for an emergency on-call service.

 We welcome applications from individuals who are passionate about being part of a high quality, person-centred care service.

The Nehemiah Project provides professional and life-changing support for men trapped in a spiral of addiction, which often involves offending and homelessness. Our two-stage recovery programme addresses the root issues that cause men to turn to substance abuse, to help them to break free from addictive and criminal behaviour and to begin to rebuild their lives.

Nehemiah runs two first-stage houses, one in Streatham and one in Croydon. Our Supported Housing Team run recovery programmes in both houses, under the supervision of the Supported Housing Manager. The two houses offer fourteen places to vulnerable adult men, to take part in our programme. Two move-on houses are located in Clapham, housing nine men.

We seek someone who is passionate about seeing men transform their lives. The successful candidate will have 4-5 years’ experience in the sector and specific experience in all three areas of our service delivery - referrals, programme delivery and resettlement. A good understanding of the behaviour of clients with complex trauma is important in our work.

We are rebuilding after lockdown and this is the final post to complete the team. The post will involve undertaking on-call duties no more than once a month and there is a small remuneration for this duty. Staff carry the on-call phone at all times for one week, and are ready to respond to emergencies. However, such call-outs are infrequent.

We regret that we cannot consider previous applicants for posts with Nehemiah.

The role

The Recovery Practitioner will contribute to creating a positive, supportive environment where our Residents can change their lives. Teamwork is essential to provide continuity of care to our Residents, and candidates must be willing to be flexible in helping out other team members.  For more information please see the Job Description, which provides an indication of the roles and responsibilities for the post of Recovery Practitioner, but is not an exclusive list of the duties that the post-holder may be asked to undertake.

Fundraising Officer

Based in Westminster

£20,000 – £24,000 pa depending on experience

Full time, permanent

Are you enthusiastic about the world of fundraising? Do you like working in a challenging and rewarding environment? Are you fascinated by the history of churches and their role in 21st century Britain?

As the independent, UK-wide charity supporting churches, chapels and meeting houses of all Christian denominations, the National Churches Trust supports and promotes church buildings of historic, architectural and community value by inspiring support, preserving heritage and promoting sustainability. Our aims are to help maintain the UK’s heritage of church buildings and to enhance their ability to serve local communities; and to promote the benefit to communities of church buildings and to inspire everyone to value and enjoy them.

An opportunity has arisen for an enthusiastic individual to join the Trust as Fundraising Officer. Reporting to the Senior Fundraising Officer and the Head of Finance & Operations, this is an excellent opportunity to work for a national charity across a range of supporter services and fundraising functions. The post-holder will be the first point of call for all enquiries or donations from our Friends and supporters, ensuring those who come into contact with the Trust are dealt with professionally and efficiently.

The successful candidate will have excellent organisational and administrative skills, including managing tasks and projects, and good attention to detail and accuracy. With a confident and professional manner, they will also have excellent communication skills, financial acumen and good IT literacy.

For further information and to apply for this role, please click the Apply button to be redirected to our website for details.

Closing date: Tuesday 29 September at 12 noon

Interview dates: Monday 5 October 2020 (Westminster or via Zoom)

The key role of the Contract Cleaning Manager is to expand the business whilst also overseeing the smooth running of the current various customer contracts and sites. The post-holder will be responsible for the ongoing management of cleaning staff, the recruitment and training of new staff as well as undertaking regular quality audits. 

The role is mainly office- based, but will also involve visiting sites, customers, cleaners as well as some cold calling. The Contract Cleaning Manager will be responsible for ensuring the highest cleaning standards are achieved and that high levels of customer satisfaction are maintained.

Main Duties & Responsibilities

Specific tasks will include but will not be limited to:

• Contract retention
• Cold calling or following up on leads for potential new business
• Managing the resourcing of cleaning contracts including recruitment and mobilisation of new staff and contracts
• Managing and co-ordinating all cleaning services ensuring a high quality is consistently achieved
• Maintaining an excellent relationship with staff and customers
• Day to day strategic planning of the cleaning contracts
• Producing reports as required by the Senior Social Enterprise Manager
• Ensuring the overall cost effective and efficient delivery of the cleaning contracts
• Any other duties deemed necessary by the Line Manager

Personal Specification

Values

• Commitment, understanding and living of Jericho’s five values: Respect, Equality, Love, Integrity and Excellence

Skills and Experience

• Proven ability in developing and embedding new business opportunities
• Proven ability in quoting and winning new contracts
• Knowledge and experience in the cleaning industry
• Knowledge and understanding of social enterprises and the third sector
• Experience of managing a diverse staff team which will include people with barriers to economic participation and social inclusion
• Excellent communication skills
• Valid UK driving licence and access to own vehicle which must be insured for business use

Additional Consideration Will Be Given For The Following

• An appreciation of the Christian ethos of the organisation
• Experience of working in a multi-ethnic, multi- faith setting

To Apply

Please email your CV and covering letter. The covering letter must include:

• Where you heard about the job vacancy
• Why you want to be considered for the role
• How you meet the criteria outlined in the personal specification

JOB DESCRIPTION

POST: Marketing and Communications Officer (Freelance)

LOCATION: This will be a remote working role

REPORTING TO: Director and Head of Fundraising

SALARY: £120 day rate (inclusive of VAT)

HOURS: 24 days, usually to be worked one day per week.

CONTRACT END DATE: 31st March 2021

DBS CHECK: Successful applicants will be subject to DBS checks

JOB PURPOSE

A fantastic opportunity to support the communications and marketing at Fit4Life CIC. At Fit4Life CIC we use physical activity as a vehicle for change, we aim to increase confidence, provide opportunities, use positive role models and ultimately raise the life aspirations of young people. This role is funded from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund.

Working closely with colleagues from across the organisation, the successful applicant will support the external communications of the charity, helping to extend the reach of the charity and impacting on the lives of young people we work with.

The successful candidate will show positive evidence in a marketing and communications role.Previous experience will ideally include a charity/not-for-profit organisation, but this is not essential. The Marketing and Communications Officer will develop and implement the charity’s marketing and communications strategy. Working closely with the senior team, the role will manage external communications and marketing campaigns to raise the profile of the charity, this will also include the use of various digital platforms to support fundraising campaigns to engage new and old audiences and existing stakeholders. Working collaboratively and being a team player are essential skills as well as a driven and self-starter attitude. The successful candidate will understand the balance of being hands-on in order to get things done and working strategically so that Fit4Life CIC meets its long-term objectives. 

This will be a remote working role, working from home with the potential for occasional travel for meetings held either in Northampton or London.

Fit4Life CIC is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

ABOUT US

At Fit4Life CIC, we focus on positively changing the lives of young people aged between 12-18 years old, from areas of deprivation, and also those that are not in mainstream education. We do this by developing co-created interventions not for young people but with young people – giving young people a voice.

No matter what cards we’ve been dealt in life, everyone should have the opportunity to succeed. It all starts with personal health and self-care. Using physical activity as a vehicle for change, we aim to increase confidence, provide opportunities, use positive role models and ultimately raise the life aspirations of young people we work with.

By working in partnership with community-based organisations who share our aims, we help young people gain that essential initial start in life by improving their health, wellbeing and boosting their life aspirations, to help them be the best they can be.

JOB SUMMARY

We are recruiting a Marketing and Communications Officer to join the organisation at an exciting time in the charity’s development. Working across the charity, the successful candidate will be responsible for supporting external communications and marketing, managing regular updates of the charity’s websites and social media channels. This will include generating innovative content and feeding into the creation of a sustainable social media strategy to grow the charity’s social media following and increase engagement across our digital communication channels.

This is an exciting, fast-paced role which plays a crucial part in shaping our messaging with the aim to attract and engage key stakeholders to raise awareness of the charity, programmes and the difference they make to the lives of young people we work with, and help our team reach any communications targets set by our funders.

We are seeking an articulate, self-motivated and proactive individual who has a flair for communications and at least two years’ experience in a marketing/communications role. The candidate will have excellent writing skills, be a confident communicator and an organised self-starter. This role provides a fantastic opportunity to grow and develop significant skills.  

KEY ACCOUNTABILITIES

Content creation and communications planning

• Develop new and engaging content to showcase our work including website articles, blogs, social media updates, case studies and other resources
• Delivery of the agreed communications plan for funded projects across the charity and input into the development of new plans where needed
• Support the Head of Fundraising in creating engaging digital fundraising campaigns to generate unrestricted income from individual supporters
• Help develop and maintain a portfolio of branded assets promoting our services and ensure team members have collateral when and where they need it

Website management

• Manage regular updates on our websites – adding news items, articles and any downloadable resources
• Report on Google analytics using the insight to inform website improvements and the social media strategy

Social media management 

• Support to develop the creation of a sustainable social media strategy to implement across Facebook, Twitter, LinkedIn, YouTube and Instagram and any other suggested social media platforms
• Daily management of the charity’s multiple social media channels, creating original and engaging social media posts using graphics, film and photography and reactively engaging with our audiences
• Use analytics to report on results of digital campaigns, track monthly performance across channels to inform recommended future activity

Newsletter campaigns

• Manage and create engaging monthly newsletter campaigns for the charity’s audience and ambassadors, create analytics reports to improve future performance

PR

• Draft press releases and news stories on a regular basis
• Undertake media monitoring, maintain press cutting folders that include potential audience reach data and archive of all media coverage 

Internal comms and support 

• Deal with day to day, ad hoc queries and be a contact person for communication related queries

PERSON SPECIFICATION

Skills/ Knowledge/ Expertise

Essential 

• Excellent digital skills, including experience of content management systems such as WordPress.
• Minimum two years’ experience in a marketing and communications/public relations/digital role and understanding of branding
• Understanding of the basic principles of search engine optimisation, experience of email marketing systems and social media tools
• Proven ability to effectively write and edit copy for different audiences
• Strong organisational and administrative skills including excellent attention to detail and effective time management
• Excellent proofreading, copywriting and editing skills
• Proven ability to upload videos to YouTube and create infographics
• Able to use and access design programmes 
• Strong interpersonal skills and ability to work with different individuals 
• An articulate and confident communicator
• Demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.
• Ability to learn procedures so the charity is compliant with relevant legislation

Desirable

• Experience of working in the charity or education sector
• Passion for supporting young people in using physical activity to realise their potential 
• An ability to analyse data
• Experience of working in a small team
• Understanding of risk management
• Experience of client relationship management databases

Personal Attributes 

• Strong client facing aptitude and communication skills both written and verbal
• A “can-do” attitude and creative approach to a limited marketing budget
• Team Player: works collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Committed to the values and ethos of the organisation with a passion for the cause of the charity 
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s values, autonomy, and faiths demonstrates compassion and empathy; is courteous to others with respect for their situation, background, religion, gender and age 

Other

• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required
• Own professional indemnity insurance cover for £1,000,000 (copied required)

We are looking for an agile and enthusiastic individual, capable of absorbing key information quickly, as well as the ability to handle a diverse workload in order to meet the fast pace of the organisation. Fit4Life CIC is a small, ambitious charity working to bring about change. The ideal candidate will be a self-starter with strong communication skills and work well with a small team who shares our passion for making a difference to the lives of young people in the most need.

APPLICATION PROCESS

Fit4Life CIC values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds.

Please send a CV and covering letter (no more than 2 pages of A4) setting out your interest in and suitability for the role and highlighting why you'd like to work for the charity. 

The closing date for applications is 10am on Monday 28th September 2020. Successfully shortlisted candidates will be notified no later than Friday 2nd October 2020. Interviews will be arranged with successful candidates for either Thursday 8th or Friday 9th October 2020 and will take place via video call with the aim to start work Monday 19th October 2020 (depending on DBS clearance checks).

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Applications from recruitment agencies will not be considered under any circumstances.

JOB DESCRIPTION

POST: Partnership Co-ordinator (Freelance)

LOCATION: This will be a remote working role.

REPORTING TO: Director and Head of Fundraising

SALARY: £200 day rate (inclusive of VAT)

HOURS: 24 days, usually to be worked one day per week

CONTRACT END DATE: 31st March 2021

DBS CHECK: Successful applicants will be subject to DBS checks

JOB PURPOSE

A fantastic opportunity to support in developing long term relationships and partnerships with various stakeholders on behalf of Fit4Life CIC, supporting the impact and sustainability of our projects that make a difference to the lives of the young people we work with. This role is funded from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund.

Working closely with colleagues from across the organisation, the Partnerships Co-ordinator will play a lead role in delivering on strategic aims of the organisation as well as driving improvements and maximising opportunities for growth and development. You will build strong working relationships representing Fit4Life CIC in a number of internal and external forums with a focus on (but not limited to) the West Midlands, East Midlands and South East.

The successful applicant will show positive evidence of experience in a partnership role, project management across a broad portfolio with a proven track record in generating income against targets. You will have exceptional interpersonal skills, and the ability to influence a wide range of stakeholders. Working collaboratively and being a team player are essential skills as well as a driven and self-starter attitude. The successful candidate will understand the balance of being hands-on in order to get things done and working strategically so that Fit4Life CIC meets its long-term objectives. 

This will be a remote working role, working from home with occasional travel for meetings held either Northampton or London.

Fit4Life CIC is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

ABOUT US

At Fit4Life CIC, we focus on positively changing the lives of young people aged between 12-18 years old, from areas of deprivation, and also those that are not in mainstream education. We do this by developing co-created interventions not for young people but with young people – giving young people a voice.

No matter what cards we’ve been dealt in life, everyone should have the opportunity to succeed. It all starts with personal health and self-care. Using physical activity as a vehicle for change, we aim to increase confidence, provide opportunities, use positive role models and ultimately raise the life aspirations of young people we work with.

By working in partnership with community-based organisations who share our aims, we help young people gain that essential initial start in life by improving their health, wellbeing and boosting their life aspirations to help them be the best they can be.

JOB SUMMARY

We are recruiting a Partnership Co-Ordinator to join the organisation at an exciting time in the charity’s development. Working across the charity, the successful candidate will be responsible for identifying, securing and developing partnerships with a variety of local authorities, businesses, brands, potential commissioned and contracted projects to support in generating new projects, income and secure long term strategic partnerships.

This is an exciting, fast-paced role which plays a crucial part in developing long term relationships to engage key stakeholders for the charity all that aim to support our programmes and the difference they make to the lives of the young people we work with.

We are seeking an articulate, self-motivated and proactive individual who is innovative and passionate about making a difference with at least three years’ experience in a partnership role. The candidate will have excellent stakeholder relationship management skills, be a confident communicator and an organised self-starter. This role provides a fantastic opportunity to grow and develop significant skills.  

KEY ACCOUNTABILITIES

• To identify, secure and support generation of new business through researching and prospecting new partnerships at a high level, developing tailored approaches to maximise the success of each contact. 
• To steward and support all existing relationships to maximise and maintain their support, working with the Director, Head of Fundraising and the Marketing and Communications Officer to develop activities as appropriate. 
• To deliver and drive forward the strategy and operational plans for engaging with local authorities, businesses, brands and potential commissioned projects.
• To maintain, develop, grow and maximise support from the existing portfolio of relationships across the organisation.
• To work closely with the Head of Bid Development in creating a pipeline for new business securing funds from organisations and contracted projects.
• To proactively engage key influential individuals who can directly support and promote Fit4Life CIC.
• To ensure all processes and activity is recorded, monitored and evaluated as necessary, recording all details and communications accurately. 
• To provide accurate forecasting and budget information to the Director and the Head of Fundraisingensuring targets are achieved, monitoring activity and progress against KPIs.
• To work to agreed targets and KPIs and driving forward the action to ensure that they are met. 
• To act as an ambassador for Fit4Life CIC representing the charity at external events, including a wide range of networking protecting and enhancing the organisation’s brands and reputation, acting as a key ambassador for the charity ensuring that our name and reputation are positively viewed within the marketplace.
• To work across the charity on projects to maximise opportunities and utilise skill sets to achieve the organisational strategic goals.
• To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.

We are looking for an agile and enthusiastic individual, capable of absorbing key information quickly, as well as the ability to handle a diverse workload in order to meet the fast pace of the organisation. Fit4Life CIC is a small, ambitious charity working to bring about change. The ideal candidate will be a self-starter with strong communication skills and work well with a small team who shares our passion for making a difference to the lives of young people in the most need.

PERSON SPECIFICATION

Skills/ Knowledge/ Expertise

Essential

• A minimum of 3 years of experience working in a partnership role
• Experience in resource mobilisation and developing relationships, including direct experience of working with third sector organisations
• Experience in developing and writing proposals and arguments, business plans/cases, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships 
• Proven experience of managing relationship in complex organisations with numerous stakeholders 
• Proven experience of managing projects in complex organisations with numerous stakeholders 
• Creative, critical thinking and project management
• Ability to problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines 
• Ability to handle complex relationships with colleagues, governance and external stakeholders in a professional manner 
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail 
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members 
• Strong IT skills including Word and Excel
• Ability to learn procedures so the charity is compliant with relevant legislation

Desirable

• Passion for supporting young people in using physical activity to realise their potential 
• Experience of working in a small team
• Understanding of risk management
• Experience of client relationship management

Personal Attributes 

• Proven verbal and written communications that can be modified to different situations
• Collaborative team working skills
• Proven negotiating and networking skills with an ability to establish new working partnership

• Adaptable and resilient to work in a changing and challenging environment
• Ability to deliver against agreed goals, targets and outcomes
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s values, autonomy, and faiths demonstrates compassion and empathy; is courteous to others with respect for their situation, background, religion, gender and age 
• Team Player: works collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Committed to the values and ethos of the organisation with a passion for the cause of the charity 

Other

• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required
• Own professional indemnity insurance cover for £1,000,000 (copied required)

APPLICATION PROCESS

Fit4Life CIC values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds.

Please send a CV and covering letter (no more than 2 pages of A4) setting out your interest in and suitability for the role and highlighting why you'd like to work for the charity. 

The closing date for applications is 10am on Monday 28th September 2020. Successfully shortlisted candidates will be notified no later than Friday 2nd October 2020. Interviews will be arranged with successful candidates for either Thursday 8th or Friday 9th October 2020 and will take place via video call with the aim to start work Monday 19th October 2020 (depending on DBS clearance checks). 

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Applications from recruitment agencies will not be considered under any circumstances.

Birmingham Rathbone is a local charity which works to enable people with learning disabilities to achieve their full potential. We have secured a grant from the Big Lottery Fund to run in partnership with other local organisations a crisis support service called ‘Rebuild My Life’ for people with Learning Disabilities in Birmingham. Funding runs to at least October 2021.

We now have a vacancy for a:

Crisis Support Worker (30 hours a week)
Location: Birmingham
Salary range £14,798 - £16,081 p.a. for a 30 hour week
(plus pension, subsistence and 25 days’ annual leave plus Bank Holidays pro rata)

This is an exciting project and we are looking for people who can bring their commitment, motivation and experience to make it a success.

Closing date 9.00 am Monday 5th October 2020
Socially distanced interviews will take place on Monday 12th October 2020

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the application pack.

Enhanced Disclosure & Barring (DBS) check will be required.

We are committed to equality of opportunity and invite applications from all sections of the community.

Registered Charity No. 516557

Please do not send CV’s. Only applications forms will be accepted.

No agencies please.

We are looking for an experienced Facilities Manager who is interested in joining Lee Abbey London’s Christian work and ministry with international students in Kensington.

This is a key leadership team appointment which involves managing contracts and suppliers, plant and building maintenance, projects, health and safety as well as general facilities management. You must have;

• an active and mature Christian faith and a sense of God’s calling to join Lee Abbey’s ministry
• a strong focus on exceptional service delivery
• excellent negotiation and contract management skills
• supervisory experience
• health & safety knowledge and experience
• knowledge of Building Management Systems (BMS)

In addition, together with the Leadership Team, you will participate in Lee Abbey’s ministry and provide Christian leadership and discipleship support.

It is a genuine occupational requirement that the successful applicant be a member of the Christian faith willing to support and participate in Lee Abbey London’s Christian ministry.

This is a full-time and permanent position with a salary of £30,000-£36,000 depending on experience and qualifications.

A successful basic DBS check is required before confirmation of appointment.

Job role: Scheme Manager

Salary: £29,350.23 per annum

Appointment Type: Permanent

Hours: Monday – Friday 9am-5pm (37.5 hours)

Location: Hammersmith

Start date: TBC

About us

Hammersmith United Charities is a 400 year-old Charity providing quality sheltered accommodation for older people in safe and secure settings, surrounded by prize winning communal gardens. We enable residents to remain independent for as long as possible within a friendly and supportive community. Please visit our website for further information.

About the role

The Scheme Manager is the first port of call for all residents and they are the face of the Charity.  They are responsible for the day to day management of the sheltered housing scheme by providing a professional housing management and support service, which recognises the individuality and independence of residents.

The Scheme Manager actively promotes and encourages resident participation and works with partners to act as a catalyst to bring services to residents and to integrate the Almshouse and the communities.

About you

• You will have a passion for delivering resident focused services
• Able to demonstrate a good understanding of health and safety and safeguarding.
• A minimum of three years’ experience of delivering independent living accommodation for older residents.
• You will have an appetite for learning, a positive attitude and enjoy working with people.
• You will have good communication skills and have GCSE in English at Grade C/level 4. However, other relevant qualifications of equivalent standard and/or practical experience will be considered.
• You will be a team player and able to work on your own initiative.
• All candidates will be required to undertake an enhanced DBS Check.

How to Apply

Please read the Scheme Manager’s Job Description and Person Specification and send your CV and a maximum of a one A4 sided supporting statement by 9am on the 16th August 2020. First interview will take place on the 1st, 2nd and 3rd September 2020 by zoom. Second stage interview will take place on the 9th September at one of our schemes.

Job Description

Post Title: Scheme  Manager

Responsible To: Head of Housing & Property

Supervises: Cleaners, Contractors

Liaise with:  Residents, Colleagues in Hammersmith United Charities, Trustees, Visitors, contractors and external statutory and voluntary agencies.

Hours of Work: 9am-5pm Monday to Friday based at one of the Charity’s two Almshouses (sheltered schemes for older people). The post holder will be required to cover holidays and sickness for colleagues (other Scheme Managers).

Location: Sycamore House (W6 0AS) and John Betts house (W12 9NJ)

Purpose of the role: The Scheme Manager is the first port of call for all residents and they are the face of the Charity.  To be responsible for the day to day management of the sheltered scheme by providing a professional housing management and support service, which recognises the individuality and independence of residents. To represent Hammersmith United Charities and act as a catalyst to bring services to residents and to integrate the Almshouse into the community.

Core Duties and Responsibilities

• To be on duty during the prescribed hours and undertake management duties relating to the residents and the almshouse as directed by the line manager.
• Report any safeguarding concerns to your line manager. Support your line manager to monitor safeguarding cases and liaise with external agencies such the local authority, carers, GP, hospital and residents next of kin.

Provision of Support to Residents

• Ensure that a consistently high quality of service is provided to residents at all times.
• Make daily welfare checks and contact with all residents, either personally or through the emergency call system.  Respond to all calls received through the emergency call system or otherwise and take follow up action.
• Act as a facilitator on behalf of residents to ensure that they receive a good repair and maintenance service, the care and support services they require from statutory and other bodies.
• Ensure that all residents have up-to-date information regarding Hammersmith United Charities and the local community, e.g. contact addresses and telephone numbers of chemist, GP and advice centre; activities at the day centre; local club activities and outings.
• Provide welfare benefits information on an on-going basis and put residents in contact with the relevant bodies.  If requested to do so by the resident, liaise with these bodies on their behalf.
• Recognise the care and support needs of the residents and take appropriate action including liaising with the relevant statutory and/or voluntary bodies, relatives or friends.  Any such action should normally only be taken with the resident’s consent.  Where a resident does not consent, but is thought to be at risk, similar action may be taken with authorisation of the line manager.
• Act as Hammersmith United Charities’ representative at case conferences or other meetings involving residents’ and potential residents’ care plans.
• Continually monitor the appropriateness of care and support services for residents and consult and liaise with on-site and/or visiting care staff as appropriate.  Accurate records of action taken should be maintained.
• Liaise with head office and external organisations, on behalf of residents.

Community Development

• Promote social activities on and between the schemes and encourage the wider community to use any facilities provided.
• Promote and assist with the setting up of care initiatives (e.g. shopping services, lunch clubs, cleaning services) on the almshouse and the provision of services to the wider community; (where appropriate).
• Actively promote and encourage resident participation in line with Hammersmith United Charities’ strategy. In particular, encourage the participation of residents in Residents’ forums of all kinds.

Training Requirements

• Attend all career development training, courses and meetings when requested to do so by the line manager;
• If required, participate in the training of other scheme managers and offer support to them during their probationary period.
• To assist with the induction and training of other staff and trustees.
• Attend scheme managers’ meetings and courses as required.

General Duties

• Be aware of the content, and comply with, the organisation’s policies and procedures applicable to the post. 
• Be aware of national policies affecting housing, support and health issues for older people.
• To comply with Health and Safety requirements in accordance with the Charity’s Policy.
• To comply with and promote the Charity’s Equal Opportunities Policy.

Management Duties

• To be on duty during the prescribed hours.
• Ensuring that all records are maintained accurately and clearly, including residents’ records, maintenance contractors, social services and housing contacts.
• Assisting with the lettings process: verifying that applicants meet the eligibility criteria and keeping in communication with future residents as appropriate.
• Undertaking home visits to applicants in accordance with the Charity’s procedures.
• Inducting new residents in accordance with Hammersmith United Charities’ procedures.
• Arrears management: the finance team are responsible for producing regular monthly Weekly Maintenance Contribution/Heating Statements for residents and for identify the accounts that are in arrears. The Scheme Managers will liaise with the respective residents helping them to manage their accounts.
• Advise residents and their relatives of tenancy termination procedures.
• Upon receipt of notice of termination, inspect properties and initiate redecoration and repairs, in accordance with Hammersmith United Charities’ guidelines, with the aim of re-letting vacant dwellings as quickly as possible.
• Assist in the marketing and promotion of Hammersmith United Charities within the community to ensure vacant dwellings are re-let as soon as possible.
• Liaise with Social Services, Health Authorities and Local Authorities for the benefit of residents.
• Responsible for co-ordinating and organising day to day repairs in accordance with the Charity’s procedures.
• Be responsible for considering issues of security at the almshouse and report any incidents.
• Assist with the recruitment of staff if necessary;
• Supervise the cleaning and maintenance of the scheme.
• Order supplies as necessary and appropriate for the almshouse in accordance with financial guidelines.
• Ensure that the inventory for the almshouse equipment and furnishings is maintained and updated.
• Responsible for Budget: to be responsible for the petty cash float and income from guest flat.  To provide information on an annual basis on the budget requirements as requested.

Other Duties

• To undertake other duties as directed by the Head of Housing & Property commensurate with the post.

Person Specification

Experience 

A minimum of three years’ experience of delivering independent living accommodation for older residents.

Essential

Experience and knowledge of promoting equality, diversity and safeguarding.

Essential

Effective Communication – telephone / face to face liaison with a variety of organisations

Essential

Literacy ability to write basic reports and maintain accurate records

Essential

Knowledge of and experience of dealing with statutory bodies – social services housing benefit offices

Essential

Ability to organize a workload and prioritise tasks

Essential

Understanding of Older People and their needs

Essential

Skills

Accurate record keeping

Essential

Remains calm in dealing with emergency situations and making sound decisions for an appropriate course of action

Essential

Ability to work with minimal supervision

Essential

Customer Care

Essential

Mediation skills – resolves problems, assessing individuals needs empathising with residents.

Essential

Organisation able to monitor delivery of services to residents

Essential

Administrative skills

Essential

Resourceful in promoting communal activities

Essential

Computer literate

Essential

Qualifications

Satisfactory education up to GCSE standard

Essential

National Wardens Certificate

Desirable

Willingness to train for National Wardens Certificate

Essential

Personal Competencies

Decision making

Essential

Time Management

Essential

Confidentiality

Essential

Reliable

Essential

Calm and caring

Essential

Able to work in a flexible manner

Essential

A great opportunity to support the diversification of a portfolio of institutional funders, as part of a brand new strategy.

This position is critical to the development of strategic relationships for the organisation, focussed on accelerating climate action. The income stream has been crucial to the organisation in recent years, forming the largest proportion of their income and their ambition is to build on this by continuing to invest and grow this area.

Job specification

As Institutional Donor Manager you will:

• Proactively identify new institutional funding opportunities and support pipeline development with short-, medium- and long-term plans
• Use various communication channels to engage with key government agencies
• Manage proposal development, including work plans and coordination with internal departments
• Secure long-term funding through the creation of six- and seven-figure proposals and concepts for a variety of institutional funders

Person specification

The role would best suit:

• A candidate with demonstrable institutional fundraising experience and a proven track record of securing six- and seven-figure grants
• Someone comfortable working in a fast growing organisation in a start-up environment
• An individual with a strong understanding of institutional donors such as SIDA, NORAD, UK BEIS etc.

To apply for this role, please click Apply with Charityjob to submit your CV to Naomi Carruthers at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.