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Top job
Dementia UK, EC3N, London (Hybrid)
£27,000 per year
Dementia UK is looking for someone to play a key role in the Individual Giving fundraising programme.
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Page 1 of 46
EC3N, London (Hybrid)
£27,000 per year
Permanent, Full-time
Job description

About Dementia UK

Dementia is a huge and growing health crisis. By 2025, it’s predicted that over 1 million people in the UK will be living with this often-devastating condition. Almost all of us will know someone with dementia – whether it’s a family member or a friend. There is no cure for dementia. But there is care. And care can change lives. That’s why Dementia UK is here. Our nurses, called Admiral Nurses, who we continually support and develop, provide life-changing care for families affected by all forms of dementia – including Alzheimer’s disease. 

Dementia UK has seen significant income growth over the past five years, and we have ambitious plans to maintain this growth so we can significantly increase the number of Admiral Nurses, and the specialist support they provide. 

Individual Giving fundraising is playing an integral part of this growth as a key income stream for the charity. 

Purpose of Job

As Individual Giving Assistant, you will play a key role in the Individual Giving (IG) fundraising programme by supporting the administration of the day-to-day activities of the IG, Legacy and In Memory team.

You’ll be responsible for responding to enquiries across multiple channels including phone, email, social media and print, thanking supporters, collating results, recording invoices and providing an exceptional experience to our supporters. You’ll also a play a part in our telemarketing campaigns, providing stewardship support, call listening and feedback to agencies.

You’ll bring your passion for high quality customer/supporter service, excellent organisational skills, an ability to work as part of a team and independently and a creative approach to solving problems and generating new ideas.

Interviews: 30th August 2022

Application resources
Application Instructions

As part of our commitment to Equality, Diversity and Inclusion, we shortlist on the basis of responses to the application questions only. Although we need a CV, it will not be used to shortlist and so candidates need to make sure they fully answer the questions.

Posted on: 10 August 2022
Closing date: 23 August 2022 at 12:00
Tags: Fundraising