Campaigns and engagement officer jobs

Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time

Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Children who've been bullied or bereaved and need a week away from their ordinary life.

The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.

This is the role that sits at the heart of that.

What makes this moment unusual:

Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.

Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."

What the role involves:

The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.

In practice that means:

• Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
• Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
• Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
• Launching the legacy programme and, in time, the alumni programme
• Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
• Writing an 18-month strategy with proper pipelines and income forecasts

What we're looking for:

This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.

• A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
• Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
• Financial awareness — you ask what the target is before anything else. You work backwards from an income number
• Hands-on as well as strategic — you can delegate and direct, but you can also do
• Strong project management — multiple workstreams, freelancers, deadlines you can't move

Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.

What Go Beyond offers:

• £35,000–£37,000 with annual pay review benchmarked to sector
• Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
• 28 days holiday plus bank holidays
• Flexible working pattern that can include an early finish on Friday
• Management training through the British Growth Fund's six-week programme
• A collaborative, supportive team culture in a genuinely mission-driven organisation

This role will suit you if:

You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.

This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.

To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.

Full candidate brief: https://go-beyond-roan.vercel.app/

Grade: 6

Salary: £16,221 (£27,036 FTE)

Hours: Part-time, 22.5 hours per week (days to be discussed)

Position type: Permanent

Responsible to: Retention Manager

Direct reports: None

Location: Remote (UK based) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with working from home)

ROLE PURPOSE:

This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys, and helping to optimise the processes, systems and ways-of-working across the team.

The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work closely with the Retention Officer to deliver engaging supporter experiences to our existing individual supporters.

WHO ARE WE LOOKING FOR?

We are looking for a talented, well-organised individual with an interest in international aid, and who is keen begin their journey in Individual Giving and develop their fundraising experience.

The successful candidate will be practically-minded and methodical with great attention to detail - and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects.

They will have excellent communication and numerical skills and be able to manage their varied workload to tight deadlines.

This role will suit someone who is keen to learn and is a natural communicator that can create meaningful relationships across the organisation.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Proofing support with appeal and supporter magazine copy and artwork.

• Support with the creation of appeal emails.

• Working with the Retention Officer to create and update campaign reviews.

• Update our appeal 'marketing book' with appeal performance data.

• Create engaging thank you letters for our appeals and engagement activities.

• Work alongside the rest of the Retention Team to develop our existing supporter journeys.

• Work with the Retention Officer to update our campaign planning tools throughout the year.

• Work closely with the insight team and the Retention Officer to plan appeal testing strategies and complete appeal evaluations.

• Working alongside the Website team to create appeal page content, including creating relevant CRM coding, ensuring seamless integration with our CRM and reporting systems.

• Help develop fundraising materials by sourcing impactful photos and case studies from our internal asset library.

• Be part of the data checking team, reviewing outgoing data files before they go to our print partners.

• Support the Retention Officer and CRM team with the creation and management of our campaigns on the CRM.

• Assist in the delivery of major disaster appeals.

• Handle administrative tasks such as organising meetings, taking minutes and following up on agreed actions - ensuring that project documents, and plans are kept up to date.

• Ensure that Retention invoice and PO logs are kept up to date.

• Keep up to date with developments in the fundraising sector, particularly in relation to best practice.

• Respond to enquiries from other internal teams.

• Any other duties as deemed necessary to support the Retention team, including some out-of-office working hours during high profile disasters.

Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible

Young Scot is looking for an ambitious and experienced Director of Marketing and
Information to lead our national information, content, digital marketing, communications and
platform strategy at a pivotal moment of transformation.

 
This is a unique opportunity to shape how Scotland’s national youth information and citizenship
charity reaches, informs and engages young people aged 11–26 in an increasingly fast-moving
digital world. Central to the role will be our charitable mission, and the values that underpin
everything Young Scot does.Working alongside the CEO and Senior Leadership Team, you’ll
lead the strategic development of Young Scot’s information services, marketing activity,
communications and branding, digital platforms and audience engagement approach, ensuring
we remain relevant, trusted and innovative in how we serve young people across Scotland. 

You’ll oversee the evolution of Young Scot’s digital ecosystem, including our website, app,
membership and media communications and wider content infrastructure, ensuring these
platforms are modern, scalable and future-ready. 

This role requires a leader who is comfortable shaping strategy and delivering execution. You’ll
bring experience leading teams, driving audience growth, overseeing digital products and
translating emerging opportunities appropriately - including AI and new media behaviours -
into practical organisational and societal advantage. 

You’ll also play a central role in ensuring Young Scot continues to deliver high-quality
commissioned campaigns, trusted information services and impactful engagement activity in
partnership with the Scottish Government, public sector partners, commercial organisations
and the wider youth sector. 

If you’re a confident strategic leader, an innovative thinker, and someone excited by the
opportunity to shape the future of youth information and engagement in Scotland, we’d love to
hear from you! 
 

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

We are looking for a creative, driven and highly organised Marketing Officer to join our team at Lincs & Notts Air Ambulance.

Marketing Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE), dependent upon skills and experience
Contract: Permanent
Reporting to: Digital Marketing Manager

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support our lifesaving service.

In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You’ll work closely with teams across fundraising, retail and operations to bring campaigns to life—ensuring they are insight-led, on-brand and deliver measurable results.

You’ll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints.

This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 29th June 2026
Interview date: Week commencing 6th July 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

A full driving licence and access to a vehicle (or equivalent) is required for this role.

This role requires an enhanced DBS check as part of our safer recruitment process

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

Salary: £33,000 - £34,000
Contract: Permanent, Full-time
Location: Hybrid working (3-4 times/month in Surrey office)
Closing date: 18 June 
Benefits: 28 days annual leave ( bank holidays), flexible working arrangements, gym discounts, Employee Assistance Programme, Matched pension contributions, and more. 

We are delighted to be working with a national charity to find a Direct Marketing Officer to join their team. This is a fantastic opportunity to join a collaborative and purpose-driven team, contributing to work that makes a real difference to people’s lives every day. 

You will play a key role in delivering multi-channel campaigns to acquire, develop, and retain supporters, maximising their lifetime value. You will manage end-to-end campaign delivery across a variety of channels, working closely with internal teams and external partners to drive income growth and supporter engagement. This is an excellent opportunity for a proactive and organised fundraiser or marketer who enjoys campaign delivery, data-led decision-making, and cross-team collaboration.

• Experience delivering multi-channel individual giving or direct marketing campaigns
• Strong project management skills with the ability to plan, deliver and evaluate campaigns against income and expenditure targets
• Excellent communication skills, including copywriting, with experience working with internal stakeholders and external agencies
• A data-driven approach, with experience analysing performance and applying insight to improve campaigns and supporter journeys

If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2990HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to close the application period early.

The Nazareth Trust is one of Scotland’s oldest and largest Christian charities, employing over 900 people in Nazareth, Israel, through its hospital, nursing college, biblical tourism operation, and international volunteer programme.

We are seeking a driven Marketing and Communications Officer with significant initiative and ability to influence through social digital content production.

In this role, you will execute the strategic direction of our communications, by expanding our reach through engaging, persuasive content. Using data analysis, the successful candidate will enhance engagement with the Nazareth Trust’s key audiences on our TNT supporter database.

You will support the Marketing and Communications Manager by researching and leveraging compelling stories that will engage and inspire activism and giving from our existing supporter database.  

An ability to develop working relationships and inspire confidence is essential. Similarly, an ability to research new media outlets. The successful candidate will be proactive in their approach working within an intercultural context where initiative will be required.

This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-focused and committed to meeting tight deadlines and expected outputs. She/he will be able to produce material which requires little or no further editing.

As part of a small UK office, the successful candidate will also provide additional and varied support as required by the Marketing and Communications Manager.

The Nazareth Trust is a Christian organisation. It’s mission, vision, practices, and values are based on a distinctly Christian ethos, and the focus of this role will be to increase awareness and support from within the Christian community. This role therefore carries a specific occupational requirement that the applicant must necessarily be a practising Christian who is in full agreement with the Trust’s values and practices.

This is a permanent post subject to a probationary period of 6 months. The successful candidate will initially work closely with our Marketing and Communications Manager.

This job description is not an exhaustive list of duties, but is intended to give a general identification of the

range of work undertaken and will vary in detail in light of changing priorities within the Nazareth Trust.

KEY TASKS

· Support the execution of the Nazareth Trust’s communication strategy focusing on the engagement of our existing our support base.

· Optimise all communications for digital delivery, including but not limited to email, web and social media.

· Enhancing visibility within our social media sites, ensuring frequent, relevant, and appealing feeds.

· Support the development of successful campaigns which result in significantly increased levels of support through the growth of the Trust’s supporter networks internationally.

· Craft clear, impactful content that promotes our organisation, requiring minimal editing and resonating with our target audiences.

· Support the development of compelling story opportunities in line with our messaging plan, and prepare media proposals that highlight our work and mission.

· Identify content gaps and innovate with fresh ideas to ensure our messaging remains relevant and engaging.

· Support the monitoring of the external landscape, including other charities, Christian conferences, and social media trends, to generate inspiring new material.

· Maintain consistency across all content by ensuring that messaging, style, fonts, images, and tone align with our brand.

· Tailor all media stories to suit the organisation’s style, audience, and message for maximum impact.

· Support the production of ‘hard copy’ promotional material and participate in events as required.

PERSON SPECIFICATION

Essentials

Identity

· Must be a committed and practising Christian.

· Must be able to liaise and communicate interculturally and provide a positive contribution to the culture of a small team based in Edinburgh.

· Imaginative, ambitious, driven, creative and proactive.

 Education

· Educated to Degree level or equivalent qualification/experience in a relevant field.

Experience

· A minimum of 3 years’ experience working as a digital content developer and/or experience of working within marketing and comms.

 Competencies

· Knowledge of digital marketing tactics, including SEO, email marketing, and web analytics.

· A demonstrable portfolio of compelling social media content

· Attention to detail.

· Good team working skills and a positive contributor to working culture.

· Affinity with the mission, vision, and values of the Nazareth Trust

· Ability to meet tight deadlines and execute agreed outputs well.

· High technical competency and highly IT literate

Desirable

· Open to occasional travel, including to Nazareth in Israel.

· All applicants must be resident and have the right to work in the UK.

· Experience of working within a not-for-profit Christian organisation.

· An understanding of what motivates supporters and volunteers.

To apply for this role please forward your CV and a covering letter, along with any other portfolio material you feel may enhance your application.

The closing date for this role will be Monday 29th June by 12pm.

Interviews will take place on Friday 3rd July either in person or online.

Partnerships and Engagement Manager

As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.

This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.

Position: Partnerships and Engagement Manager

Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.

Hours: 37.5 hours per week

Salary: £37,000 - £41,250 per annum

Contract: Permanent

Closing Date: 7th July 2026

About the Role

Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.

You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.

Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.

Key areas of responsibility include:

• Regional Partnerships & Engagement
• Partnership Development
• Corporate Partnerships & Charity of the Year Opportunities
• Networking, Outreach & Profile Raising
• National Therapy Assessment Centre Engagement
• Income Generation & Opportunity Development
• Collaboration & Organisational Development
• Governance, Compliance & Reporting

You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.

About You

While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.

This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.

The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.

You will have experience of:

• Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
• Developing new opportunities, partnerships, or strategic relationships.
• Influencing, and relationship-building
• Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.

You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. 

We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.

What you’ll do

• Manage and publish content across the CIHT website (news, blogs, events)
• Create compelling content for social media and campaigns
• Plan and deliver content through editorial calendars
• Work with colleagues across CIHT to bring stories and activity to life
• Use insight to improve content reach and engagement

About you

• Strong writing and editing skills
• Experience managing website content (CMS - Umbraco)
• Confident creating content for digital and social channels
• Organised, proactive and able to manage multiple deadlines

Why join us?

• Nationally respected professional body
• Collaborative, supportive team
• Opportunities to grow your digital content career
• Strong commitment to EDI and member impact

How to apply

To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:

1. Why you are interested in this role and working at CIHT

Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.

2. Your relevant experience and skills

Please highlight examples of experience relevant to the role, particularly in:

• writing and editing digital content
• managing website content using a CMS
• creating content for social media
• managing multiple priorities and deadlines

3. What you would bring to the role

Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.

Prospectus are working with a purpose led organisation operating at the intersection of financial services, public policy, and social impact. With a strong focus on data, transparency, and financial inclusion, the organisation plays an important role in informing policy, supporting responsible decision making, and contributing to wider societal outcomes. This is an exciting opportunity to join a high impact environment and help shape conversations that influence both policy and practice.

Reporting directly to the CEO, with close engagement with the Chair and wider Executive Team, the Public Affairs Officer will lead the organisation’s public affairs and policy activity. You will monitor and analyse legislative and political developments, helping to shape timely and informed responses, while designing and delivering advocacy and campaign strategies aligned to organisational priorities.

The role involves building and maintaining senior relationships across government, regulators, industry, and advocacy groups, as well as producing high quality briefings, consultation responses, and policy papers. You will also play a key role in translating complex data and research into compelling insights, supporting external communications, stakeholder engagement, and the organisation’s overall policy positioning.

The successful candidate will bring proven experience in public affairs, policy, or government relations, alongside a strong understanding of the UK political and legislative landscape. You will be an excellent communicator, with the ability to influence and build credibility with senior stakeholders, and demonstrate strong analytical and problem-solving skills. A proactive, resilient, and adaptable approach is essential, as is the ability to manage multiple priorities and work both independently and collaboratively.

Experience in financial services, credit, or related policy areas, and confidence in campaigns, media engagement, or public speaking would be advantageous but is not essential.

If you are looking for a role with visibility, autonomy, and the opportunity to directly influence policy and stakeholder engagement at a senior level, we would be delighted to hear from you.  Please apply in the first instance and we will contact suitable candidates for further conversations. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.

You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.

A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.

Cash First doesn’t mean cash only.

Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:

• Direct bank transfers
• PIN4Cash
• Supermarket vouchers
• Energy vouchers
• Baby Bank vouchers
• Essential furniture vouchers

Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.

Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.

The Role

The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.

Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.

The main tasks for the role include, but are not limited to: 

Marketing and Promotion

• Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
• Promote key services, campaigns and projects using a mix of digital and offline channels.
• Support targeted outreach to under‑represented or vulnerable groups in Southampton.

 Communications and Content

• Manage and regularly update our website content.
• Create engaging content for social media (e.g. posts, graphics, short videos).
• Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
• Ensure all communications are consistent with Citizens Advice branding, tone of voice and accessibility standards.

Campaigns and Impact

• Support local and national Citizens Advice campaigns by communicating key messages locally.
• Help translate research, data and case studies into accessible content for the public and stakeholders.
• Work with colleagues to showcase impact stories and outcomes.

 Stakeholder and Media Engagement

• Support relationships with local partners, community organisations and funders through effective communications.
• Assist with media relations, including drafting press releases and responding to local media enquiries where appropriate.

Monitoring and Improvement

• Monitor engagement and reach across communications channels (e.g. website analytics, social media insights).
• Use data and feedback to improve marketing and communications activity over time

 Other duties and responsibilities

• Any other reasonable tasks in keeping with the role
• Promote the aims and objectives of Citizens Advice Southampton
• Abide by and assist in the implementation of organisational policies and procedures including Health and Safety, IT, information and equality and diversity policies.

About you

We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.

The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am on Friday 26th June 2026.

Thank you for your interest in Citizens Advice Southampton.

Role Overview:
The Talent Set are delighted to partner with a leading charity organisation on a fantastic Individual Giving Officer role. This position offers an exciting opportunity to manage multi-channel campaigns, support supporter engagement, and contribute to vital income generation efforts.

Key Responsibilities:

• Manage and deliver individual giving campaigns across online and offline channels, including direct mail, email, telemarketing, face-to-face, and digital acquisition.
• Support the planning, execution, and analysis of campaigns to meet income and expenditure targets.
• Collaborate with internal teams and external agencies to ensure timely and compliant campaign delivery.
• Maintain supporter relationships through quality communication, including thanking donors effectively.
• Contribute to the development of long-term donor strategies, using data insights to inform efforts.
• Assist with reporting, monitoring campaign performance, and supporting upcoming projects such as supporter journeys and appeals.
• Ensure all campaign activity aligns with organisational guidelines and best practices, including compliance and branding standards.

Person Specification:

• Proven experience in managing multi-channel direct marketing campaigns, particularly offline channels such as direct mail.
• Strong project management and organisational skills, with the ability to handle multiple campaigns simultaneously.
• Effective written and verbal communication skills, with attention to detail in copywriting and proof-reading.
• Knowledge of data analysis and reporting tools to interpret campaign performance.
• Experience working with external suppliers and managing budgets.
• Comfortable working within a team-oriented, collaborative environment and able to adapt to a busy workload.
• A proactive approach, with the confidence to take the initiative and prioritise tasks effectively.
• Empathy and commitment to the organisation’s mission, with an understanding of supporter care principles.

What’s on Offer:

• Salary: £33,000- £34,000
• Location: Hybrid with 1-2 days per month in the office in Surrey
• Contract: Full time, permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the team

Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change.

We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.

About the role

Will you join us?

We're recruiting 2 x Individual Giving Officer roles to join the team.

As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.

You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.

You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.

The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivot role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.

This role requires a Disclosure and Barring Service (DBS) check.

About you

We'd like to hear from you if you have…

-Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.

-Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.

-Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.

-Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.

-Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.

-Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.

Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.

About applying

For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.

Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.

Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.